Service administrator jobs in United Kingdom - Page 6

My client is a national institution and charitable organisation. The central London office is located in Westminster a short walk from Parliament and central Government offices. They are looking for an experienced customer support administrator to help with the launch of a new grant management system. This role is for three months and you will be able to work on a hybrid basis Role Description A new grants management system is is newly launched and about to be made available to circa 1000 external users. Responsibilities * Triage incoming email support requests * Provide 1st line support for requests where appropriate * Direct the requests to the right person(s) for assistance where 1st line is not appropriate * Provide excellent customer service to external users in the dioceses, cathedrals, parishes, acknowledging and responding to queries quickly and efficiently * Kind, friendly, helpful, listening approach essential * Provide pre-written literature or other basic information * Create new, or update, documentation as needed * provide some basic "how to" advice in accessing the portal * Create and maintain a record of the requests received and report statistics on them * Work with colleagues to ensure timely responses have been made where calls have been referred on Requirements Essential Skills and Aptitude: * Good level of literacy & numeracy * Good time management skills with the ability to manage multiple tasks simultaneously * Ability to work well and effectively under pressure * Well organised and able to prioritise work or refer as appropriate * Ability to work as an effective and flexible team member, with the ability to work largely unsupervised * Good communication skills both written and verbal, and confidence interacting with a wide range of people at all levels * Personable, friendly, self-motivated and enthusiastic * Self-Starter in terms of finding answers, setting up recording of statistics and management of day-to-day mail inbox and workflow. Knowledge/Experience * Excellent Customer Service Delivery * Experience of working in a team to meet shared goals and deadlines * Experience of a support provision role and resolving queries and issues Desirable * Experience of working in a not for profit or charity organisation

The role is to maintain the integrity of the lease data and support the day‑to‑day administration of occupancy costs across the UK & Ireland estates.Client Details The company operates one of the largest restaurant estates in the UK & Ireland, and our Development (Estates) team ensure

Job Title - Customer Service Location - Near Dartford Salary - GBP28000 to GBP3000 My well established client is looking for an Insurance Claims Handler who will be responsible for managing insurance claims from initial notification through to settlement. Assess liability and negotiate settlemen

The role involves Overseeing 3 members of staff made up of 2 Property managers and 1 Administrator The successful candidate will be at the helm of property management operations, ensuring the highest standards of service and efficiency. Pear Recruitment - Head of Property Management Location - Batte

Position: Customs Coordinator Location: Erith Salary: £28,000 - £35,000 (DOE) Bennett and Game are currently partnering with an established Freight company who are actively seeking a skilled Customs professional to join their Erith location. The successful candidate will be responsible for managing customs clearance activities across Import road, ocean and air freight operations, ensuring full compliance with UK customs regulations and delivering a high level of service to clients. Position Overview * Coordinate and process import customs declarations for road, sea and air freight shipments. * Ensure accurate completion of entries using CDS and other relevant customs platforms. * Liaise with HMRC, port authorities, freight forwarders and internal teams to resolve customs queries. * Classify goods using correct commodity codes, customs procedures and valuation methods. * Monitor customs clearance progress and proactively resolve delays or discrepancies. * Maintain accurate records in line with customs compliance and audit requirements. Position Requirements * Proven experience in a Customs Coordinator / Customs Clerk / Customs Administrator role. * Strong knowledge of UK import operations. * Hands-on experie...

PSM Recruitment are seeking a Client Services & Marketing Administrator to join a fast growing successful, data-driven, communications services company based in Orpington, you will play a key role in delivering excellent customer service while supporting a wide range of marketing activities.This is

Temporary Letting Officer - Shrewsbury Based in Shrewsbury offering an immediate start, a strong customer service focus, and a competitive £14-£16 hourly rate. Your new company Y ou will be joining a dedicated and professional team within the public sector, supporting essential housing services for the local community. This temporary role is based in Shrewsbury and offers an immediate start for an experienced administrator or housing professional looking to make a meaningful impact. Your new role As a Temporary Letting Officer, you will support the delivery of an efficient and customer-centric lettings service. You will manage tenancy enquiries, provide frontline communication support, and ensure all administrative processes are completed accurately.Key responsibilities include: Excellent customer service skills to manage a busy email inbox and phone line. Excellent record-keeping skills and strong attention to detail. Experience using SharePoint and Microsoft packages such as Outlook. Excellent organisational skills. Your day-to-day duties will include: Managing emails within the lettings inbox and covering incoming phone lines. Dealing with allocation and termination of tenancy queries. Saving documents to the appropriate folders and maintaining accurate records. Processing tenancy terminations in the housing system. Advertising available properties on the choice-based lettings system. Potential development to support property allocations as experience grows. What you'll need to succeed Experience within housing, lettings, or a busy administrative environment. Strong communication skills with the ability to handle sensitive enquiries. Confidence using IT systems, including SharePoint. High levels of accuracy and strong organisational skills. A proactive approach and commitment to excellent customer service. What you'll get in return Competitive hourly rate of £14.00 - £16.00 per hour, dependent on experience. Weekly pay through Hays. Ongoing support from a dedicated recruitment consultant. Opportunity to gain valuable experience within the housing sector. Potential for extension based on service needs. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Position: Service Coordinator Location: Newtown area, Powys Salary: £27,000 - £32,000 DOE - Potential for more for the right candidate Our client, an established engineering firm located in Powys, is seeking an experienced Service Support Administrator to join their growing team. This is a pivotal, office-based position within their Service Team, working closely with the Service Manager, Parts Co-ordinator, and six field-based Service Engineers. Plays a central role in coordinating breakdowns, planned service visits, contract work, and revenue-generating opportunities. You will be responsible for managing the full lifecycle of service activities - from booking and planning through to reporting, invoicing, and follow-up sales opportunities. Job Overview Service Coordination & Planning - scheduling visits, managing diaries, liaising with engineers, completing RAMS, timesheets, and service reports. Customer Communication - acting as primary contact, managing support platforms, arranging works, following up, supporting handovers. Revenue & Contract Management - managing contracts, following up recommendations, supporting parts/revenue, identifying opportunities. Administration & Systems - processing worksheets, invoicing, ERP system use, maintaining records, updating aftersales literature, supporting Service Manager. Job Requirements Experience coordinating workloads or scheduling Experience using an ERP system (training will be provided) - Desirable Background or exposure to engineering or technical environments - Desirable Experience in service coordination or aftersales support - Desirable Highly organised and detail-oriented Confident managing multiple tasks and priorities Customer-focused with excellent communication skills Proactive, commercially aware, and self-motivated Salary & Benefits £27,000 - £32,000 DOE - Potential for more for the right candidate Monday - Friday (days only) 41 hours per week 24 days + Bank Holidays (plus long service allowance) Opportunities for development as the company continues to expand Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

?Mobile Building Services Engineer Location: London A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully. Hours: 8:00-17:00 Monday to Friday My clients seeking an experienced Mobile Building Service Engineer to carry out building maintenance works for their clients based in Central London. Job Description: • Carry out maintenance and reactive tasks to plant on client site, • Complete all relevant job tasks on PDA including Risk Assessments, • Use client portal and CAFM system if required, • Provide Further works reports where required, • Liaise with the client concerning work completed and any further works required, • Update contract managers with relevant client or site information, • Inform administrator of any site or plant changes / site plant asset management, • Collecting parts from supplier or head office where applicable, • City & Guilds Level 3 in Electrical Installation, • 18th Edition, • Comprehensive working experience from an HVAC and Building Services environment, • Other skills preferable, mechanical, basic electrical, basic plumbing, Identification andadaptability., • Ability to develop and be part of a team. Manage their own time, works and paperwork, • Capable of building long term relationships with clients both of existing and prospective, • Positive attitude “can do will do”., • Flexible in approach to hours and solving problems on site. xrnqpay, • Commercially astute, driven to identify and generate additional works/ sales, • Overtime available, • Travel Allowance, • Company Bonus Scheme, • Holiday Bonus for no Sick days, • Paid sickness – after passed Probation, • Company Pension, • Training Provided

Conflicts & New Business Manager Location: Liverpool Street £75k - £85k Firm: Prestigious US Law Firm A leading US law firm is seeking an experienced Conflicts & New Business Manager to join its London office. This is a key supervisory role responsible for ensuring the smooth and effective delivery of conflicts, AML and new business intake processes across the firm’s UK and EU offices. The Role You will manage and oversee a London-based team of Conflicts and AML Analysts, along with a Conflicts & New Business Team Administrator. The role combines people management with hands-on operational oversight, ensuring high standards of accuracy, compliance and service delivery. Key Responsibilities: • Supervise and develop the Conflicts & New Business team in London, • Oversee daily conflicts clearance, new business intake and AML processes, • Ensure compliance with regulatory requirements across UK and EU offices, • Act as a senior point of escalation for complex conflicts and AML queries, • Monitor workloads, performance and service levels, • Work closely with Risk, Compliance and senior stakeholders within the firm, • Support process improvement and operational efficiency initiatives Key Requirements: • Proven experience in conflicts and/or new business intake within a law firm, • Essential: Previous Team Leader or Supervisor experience, • Strong knowledge of AML and regulatory requirements, • Confident managing people and handling escalations, • Excellent organisational and communication skills, • Experience within a US or international law firm preferred The Offer: • Join a top-tier US firm with an excellent reputation, • City location close to Liverpool Street, • High-profile role with genuine leadership responsibility

Role/Job Title- ServiceNow Technical Architect Work Location- London, UK Mode of Working- Hybrid (2 to 3days) Duration of Assignment: 03 Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience Range 8+ Location of Requirement UK, India Your Responsibilities Understand Solution for the implementation or Maintenance of ServiceNow platform Work with Architect and customers for the technical requirements, document them, play back and baseline Develop a design aligned with the Architecture (if applicable) and technical requirements Lead a team of ServiceNow developers, web designers, integration SMEs and QA analysts to build and deploy the applications meeting the customer requirements Perform Sprint activities (if agile) with the customer and the team: Develop User stories from the requirements Estimate effort, Work with the product sponsor to prioritize the user stores Do sprint planning Assign sprint activities to the team Advise Best Practices and provide technical solutions and/or workaround for the issues/requirements Track and share the status of sprint / user stories with the Project Manager Identify and manage risks and challenges Ensure the quality deployment of the product as per the design Ensure the security, resilience of the components as per the design Your Profile Essential Skills / Knowledge / Experience Experience as a Technical Architect in ServiceNow Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture Solutions Understanding customer business requirements and converting them to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM area and one complete Implementation lifecycle for ServiceNow Expertise ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities, Project Management expertise Review, and do proactive analysis and resolve application issues as needed Mentor and share technical knowledge/guidance to team Very good ITIL process knowledge and ability to evaluate and bring out the correlations and impacts with respect to customer requirements and ITIL / industry standards Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation Specialist and ITIL V3 foundation Should possess good knowledge in Agile/Scrum methodology Desirable Skills / Knowledge / Experience Handles customer meetings and provide weekly/monthly reports for customer as well as TCS management Good communication in orchestrating customer requirements/needs, solutions, customer responsibilities, risks, challenges and impacts Excellent team management skills to manage the project team and members Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives) TPBN1_UKTJ

Do you have a passion for delivering excellent service? Our client, a well-established organisation in Potters Bar, is seeking a Direct Payments Administrator to join their friendly and supportive team. Support with credit control as required.

Join a well-established Housing Association in a fulfilling role that plays a key part in delivering essential services to tenants, on a 69 month contract with consistent and stable work.This Rent Setting & Service Charge Admin position offers the opportunity to support the delivery of accurate rent

ASSOCIATE DIRECTOR - BUILDING CONSULTANCY £65,000 to £75,000 per annum - Plus package Depending on level of previous experience. JOB SUMMARY The Associate Director (Building Surveying) plays an operational and strategic role, assisting the Director (Building Surveying) in managing the Building Surveying team. The role supports the Director in securing new business commissions and maintaining a high level of service to our clients. This role plays a vital role in achieving agreed business targets, while generating new business opportunities and repeat commissions. ENTRY REQUIREMENTS Education :Degree or Equivalent Experience in Building Surveying Software/IT Tools: AutoCAD LT, JCT Contract Software, NBS, BCIS and MS Project Professional: MRICS or equivalent. Driving License: Yes Experience: It is essential that anyone entering this role has experience working as a senior building surveyor in the construction industry on projects from feasibility through to completion. Typically, we look for someone with 8-10 years of relevant experience who has previously managed/led a team of surveyors. They should have knowledge of the following Services: Contract Administration / Project Management Project Monitoring Pre-Acquisition / Due-Diligence Building Surveys Dilapidations (Landlord) - preparing interim or lease-end schedules for service on a tenant and negotiating to settlement Dilapidations (Tenant) - defending/negotiating claims served by a landlord Dilapidations assessments advice in regard to lease-end liability and defense/mitigation strategies License to alter services for landlord or tenant Schedules of condition Party Wall services Reinstatement Cost Assessments for insurance purposes Defect analysis / targeted surveys Planned maintenance schedules Measured surveys Knowledge of the following Regulations and Standards applicable to the Construction and Property Industry, with the ability to identify, assess and mitigate risks within complex situations: Building Regulations Building Safety Act (plus amendments) Construction (Design and Management) Regulations 2015. JCT Joint Contracts Tribunal Forms of Contract. NEC - New Engineering Contract Administration Desirable Experience, Knowledge & Qualifications MCIOB, MCABE MRICS Assessor Status Qualification in fire safety standards and fire risk assessments. Qualification in fire door / fire compartmentation inspections RICS External Wall Systems qualification. Institute of Party Wall Surveyors and / or Faculty of Party Wall Surveyors membership Familiarity with public policy, funding mechanisms ROLE REQUIREMENTS 1.To support the Director (Building Surveying) in developing and implementing the functions short and long-term strategies, ensuring alignment with the companys business objectives. 2.To oversee the commercial management of multiple projects,instructions and accounts, ensuring they are adequately and appropriately resourced, delivered on time, within scope, and to budget. This includes overseeing every stage of a project lifecycle from inception to the end of defects. 3.To feed into the allocated fee tracker monthly, ensuring all instructions have a fee agreement in place,all fees are correctly programmed and tracked accurately in line with the finance/invoicing process. The AD should ensure the allocated fee tracker is kept up to date in readiness for the Operations Team report, and to manage any actions, including chasing aged debt. 4.To review all submissions within relevant instructions, projects and accounts before they are sent to the client. And ensure all relevant commercial submissions are complete the day before the client submission (factoring in peer-review time). 5.To review and oversee fee proposals for instructions when required. 6.To oversee and provide advisory service to clients on a range of building and property issues, including technical, financial, legal, environmental, regulatory and restoration matters. 7.To oversee and provide clients with timely advice in relation to legal, statutory and planning issues, including managing the planning and building regulations application process. Liaising with local planning bodies to ensure that projects meet safety, sustainability and preservation standards. Fulfilling the role of Contract Administrator and/or Employers Agent when required. 8.Carrying out pre-acquisition / technical due-diligence building and targeted building defect surveys to a consistently high standard across multiple instructions at any one time. 9.Overseeing on all technical reports/information in relation to commissions. 10.Delivering and leading on PPMs(Planned Preventive Maintenance) examples - Fire Door / Compartmentation, Schedule of Condition, Dilapidations, RCA and Party Wall services to clients 11.Providing clients advice on property alterations, improvements, extensions and rectification of defects of properties. 12.Providing clients advice and support (and monitoring) with unexpected damage (fire, flood) on property, including assessing the condition and any defects in the building. And when required (although rare), assisting with insurance claims or financial settlements. 13.To assist and oversee the design of any small-scale building works when architects are not required. 14.To work closely with other service divisions such as Cost Management, Project Management and Safety, Health and Environment to ensure that collaborative client projects are delivered on time with scope and to budget. 15.Attending conferences and networking events to support business growth, identifying and managing new business opportunities, and promoting the business through networking and strategic partnerships. 16.To ensure that documentation and files for all instructions are kept up to date by the team and organised and in line with ISO standards. 17.To lead, manage, motivate and guide a Building Surveying team following internal protocol, including carrying out people practices such as inductions, appraisals, and one2ones. 18.To promote and comply with internal procedures, including promoting company values and standards, and ensuring that the work environment reflects wider company strategy and initiatives. 19.The monitoring of internal resourcing and workload within the team, and ensuring that any gaps are notified to a Director. Support recruitment when required. 20.To attend regular meetings and wider management meetings to ensure that the operational and strategic objectives are delivered and met. 21.To maintain and establish knowledge on industry trends, regulations and best practices. Ensuring that you and team members attend CPD and training sessions. PERFORMANCE INDICATORS KEY SKILLS INDICATORS 1.Organisational Skills and Time Management Maintaining excellent client service whilst motivating and guiding a team of staff. Attending regular meetings and wider management meetings to ensure that the operational and strategic objectives are delivered and met. 2.Commercial Awareness & Knowledge Overseeing the commercial management of multiple instructions,projects and accounts, ensuring they are adequately resourced, delivered within scope and on budget at every stage of the project cycle. Ensuring that clients are updated and their expectations are met/delivered, 3.Accuracy, Technical Skills and Due Diligence A good technical competence across the full range of Building Consultancy service lines and the ability to analyse complex situations and provide effective solutions. Ensuring that work is delivered accurately in line with Quality Protocols and Standards. 4.Effective Communication The ability to communicate effectively across all levels, but especially with clients, ensuring alignment and understanding. Applying and utilising communication tools effectively within the wider team and with clients. 5.Team Work and Collaboration A strong ability to influence key stakeholders (internal and external) and communicate/negotiate effectively. Ensuring strong relationships and trust are built to foster a positive, cooperative work environment. 6.Knowledge Development To maintain and establish knowledge on industry trends, regulations and best practice but at the same time identify and raise process improvements and challenge initiatives. 7.People Management & Leadership The ability to lead, motivate and supervise a team, ensuring that knowledge and guidance are delivered effectively. Regularly reviewing workload and resourcing, ensuring allocation is done evenly. It is expected that this role will comply with internal People Practices such as One2Ones and Appraisals when required. MAC VALUES INDICATORS 1.Collaboration Stronger Together. Ensuring that the team is working in alignment and expectations are aligned Actively seeking input and ideas from team members and valuing their perspectives, and reinforcing a culture of appreciation, celebrating success and hard work. 2.Client Focused Listen to Clients. Learn. Make it Happen. Demonstrating that you are continuously enhancing client experience. This could be delivering bespoke solutions tailored to our clients individual requirements and adapting quickly to support changes to projects. 3.Leadership Be the Difference. Inspiring trust and confidence in your team and clients through mentoring, guidance and excellent communication. This may be ensuring that you regularly hold team meetings ensuring that projects are on track and resourced. 4.Excellence Think Solutions. Not Problems. Striving to exceed client expectations with a consistent high-quality of work and service. This may be challenging yourself and team members to innovate and push themselves beyond comfort zones to produce excellent, accurate work 5.Accountability Do Whats Right. Not Whats Easy. Always following through on commitments and tasks, whether set by your team or by clients. Ensuring that you are the main contact for clients and remain accountable. Encouraging staff to be speak openly about concerns or challenges in projects so everyone feels supported, and problems can be resolved. ROLE CHALLENGES The Associate Director role plays a vital role in delivering projects and in the success of building consultancy services/projects. The role ensures that the team's standards of work and quality are consistent and meet financial targets. The main challenge of this role is leading and managing a team to deliver results whilst also serving as the main point of contact for clients. Maintaining excellent client service whilst motivating and guiding a team of staff requires strong communication and organisational skills, as well as maintaining efficiency. ROLE AIMS Ensure the financial success of projects/instructions with commissions being profitable and of high standard Leading a team which works productively and profitably To increase profit through business opportunities and win new or repeat commissions and in line with any individual targets given by your Director/Department.. To assist the Director in managing fee income and reducing aged debt to an acceptable level. To retain and develop employees. To achieve agreed business targets for the respective team. To ensure clients always receive excellent service and projects are completed to a high standard and within budget TPBN1_UKTJ

Job Title: Reservations Administrator Location: Ross - Shire Salary: £34,000 Job Type: Permanent, Full-time The Opportunity Our client, a luxury hospitality business, is looking for a Reservations Administrator to join their team. This is an excellent opportunity for someone who wants to develop their career within a high-end, fast-growing environment and play a key role in delivering exceptional guest experiences from enquiry through to departure. Key Responsibilities Manage guest and travel partner enquiries via phone, email and online platforms in a timely, professional manner Build and maintain strong relationships with travel agents and external booking partners Process reservations accurately, ensuring guest details, preferences and special requests are recorded and communicated clearly Maximise occupancy and revenue through effective rate management and upselling of additional services and experiences Maintain up-to-date knowledge of availability, packages, events and on-site activities Liaise with operational teams to support smooth pre-arrival planning and guest preparation Maintain accurate records and ensure booking systems are kept fully up to date Requirements Essential Previous experience in reservations, hospitality administration or a similar customer-focused role Strong organisational skills with exceptional attention to detail Confident written and verbal communication skills Experience using booking systems and Microsoft Office Ability to manage multiple enquiries and bookings simultaneously Desirable Experience working with luxury travel agents or tour operators Understanding of room yield, rate management and upselling techniques Whats on Offer Salary: £34,000 per annum Benefits: Training, development and progression opportunities, plus the chance to be part of an ambitious and growing hospitality business Working Pattern: 45 hours per week, typically 09:00 18:00, including weekend working Career Development: Opportunity to grow within a developing luxury brand and gain exposure across multiple areas of the guest experience About You Highly organised with a proactive, solutions-focused mindset Calm under pressure and able to manage a fast-paced workload Passionate about delivering exceptional service standards Commercially aware with strong attention to detail Apply Now For more information, contact Lauren at Global Highland. TPBN1_UKTJ

Location : Shaw House, 27 West Way, Oxford, OX2 0QH Salary: £21,000 (£35,000 FTE) Contract : Permanent, part time RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABIs mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charitys professional counselling service has provided 11,500 free sessions to farming people since 2022. RABIs wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. ROLE OVERVIEW: As an HR Advisor, you will play a key role in supporting the HR function and ensuring the delivery of high-quality HR services across the charity. You will provide HR advice and support to employees and managers, manage a variety of HR processes, and help drive initiatives that enhance our people management practices. KEY RESPONSIBILITIES: Provide guidance and advice to line managers and employees on a range of HR issues, including employee relations, performance management, absence management, and policy interpretation. Support with employee relations casework, including disciplinaries, grievances, and absence management in line with company policies and employment law. Assist with the recruitment process, including job advertisements, interview coordination, and conducting reference checks. Support new starters with their onboarding process. Ensure HR policies and procedures are adhered to and help update them in line with current legislation and best practices. Actively promote employee wellbeing initiatives and ensure employees are aware of available support resources. Maintain accurate employee records, manage HR databases, and assist with HR reporting, when required. Support with various HR projects, such as implementing HR software or employee engagement initiatives. PERSON SPECIFICATION: This role would suit an experienced HR Administrator or HR Assistant looking to take the next step and develop their HR advisory skills. ESSENTIAL: Proven experience as an HR Administrator or HR Assistant, with an understanding of HR processes and employment law. CIPD Level 3 or equivalent (or working towards). Excellent verbal and written communication skills with the ability to build strong relationships with employees and managers. Strong organisational skills with the ability to manage multiple tasks, prioritise workloads, and meet deadlines. Ability to handle sensitive issues with discretion and professionalism, while providing practical solutions. Strong attention to detail, particularly in managing HR records and casework. Competent in using HR software (preferably) and Microsoft Office Suite. DESIRABLE: Experience of working in the charity sector. Experience of delivering projects as part of a HR team. This role profile is not exhaustive and is subject to review in conjunction with the postholder, as per future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. BENEFITS: 28 days annual leave plus bank holidays (based on full time working). Enrolment to Nest on commencement of employment and then opportunity to join RABIs group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. On site parking. RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices promote equality, diversity and inclusion. We are committed to creating an environment where everyone is treated fairly and with respect, and no employee or applicant receives less favourable treatment because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital status, or any other characteristic that cannot be justified. Recruitment and development decisions are made solely on the basis of skills, experience, qualifications and abilities. REF-227 389 TPBN1_UKTJ

MAC Consulting is seeking an experienced Senior Building Surveyor to join our Leeds office. This is a senior, client-facing role delivering high-quality building consultancy services across a diverse range of projects. You will provide technical leadership, manage client relationships, and support the development of junior team members. Responsibilities Deliver professional building surveying services including condition surveys, defect diagnosis and technical reporting Lead refurbishment, maintenance and remedial works projects from inception to completion Act as Contract Administrator and/or Employers Agent under JCT contracts Prepare specifications, schedules of work and tender documentation Provide strategic advice on asset condition, compliance and lifecycle planning Manage client relationships and provide clear reporting and advice Mentor and support junior surveyors, graduates and APC candidates Qualifications Degree in Building Surveying or related discipline MRICS (or actively working towards with relevant experience) Strong knowledge of UK construction methods and building pathology Proven consultancy experience Excellent communication and leadership skills What We're Looking For Strong organisational skills and ability to manage multiple projects Accuracy and due diligence in professional outputs Effective communication across all levels, including leading meetings Teamwork and collaboration to foster a positive work environment Commitment to knowledge development and industry best practice Excellent time management to meet client deadlines Role Challenges & Aim Youll be expected to work independently with minimal assistance, lead client projects, and either hold or be working towards APC qualification. Communication and organisational skills are crucial, as is a drive to build expertise in contract administration from inception to completion. Benefits Hybrid Working there will be travel to other sites in Reading and Kent Private Vitality Healthcare for you and your family 27 Days Holiday plus Bank Holidays (plus buy and sell holiday) Individual Bonus scheme 4 x Death in Service 6% Employer Contribution Pension Professional Membership Fees Paid Enhanced Maternity & Paternity Pay Contractual Sick Pay Regular Funded Social Events RICS/APC Professional Accreditation Support Personal Career Development Internal Training TPBN1_UKTJ

Payroll and HR Systems Administrator. What you will be doing: Provide day-to-day support across the full range of HR operations, ensuring a high standard of service to employees and managers Maintain and update employee records, including Time and Attendance System and payroll systems to ensure comp

Project Engineer - Cloud & Modern Workspace Location: Hertford, Hertfordshire (Hybrid - 3 days office / client sites) Salary: Up to £50,000 DOE + Benefits Employment Type: Full Time Eligibility: Applicants must have the right to work in the UK (no sponsorship available) About the Company A fast-growing Managed Service Provider based in Hertfordshire, delivering managed IT, cloud, and cyber security solutions to a diverse client base across the UK. Known for technical excellence, a collaborative team culture, and strong client relationships, my client provides clear career progression and the opportunity to work on modern, forward-thinking technology projects. Role Overview My client is seeking a skilled Project Engineer - Cloud & Modern Workspace to design and deliver high-quality infrastructure and cloud transformation projects for a broad range of clients. This role will focus heavily on Microsoft Cloud technologies, Modern Workplace deployments, and infrastructure upgrades. You will work closely with clients, internal service desk teams, and senior technical staff to scope, implement, and document projects to a high standard. This position is ideal for an experienced 3rd Line Engineer or Project Engineer looking to specialise further in Microsoft cloud technologies within a growing MSP environment. Key Responsibilities Design and deliver client projects focused on: Microsoft 365 migrations and optimisation Azure infrastructure deployments Modern Workplace implementations (Intune, Autopilot, Conditional Access) SharePoint and Teams deployments Lead tenant-to-tenant migrations and on-prem to cloud transitions. Implement and configure: Azure Virtual Machines Azure AD / Entra ID Microsoft Intune & Endpoint Manager Security and compliance policies Deliver hybrid infrastructure solutions involving Windows Server and Azure integration. Plan and execute server and network upgrades where required. Produce clear technical documentation, project plans, and handover documentation. Support pre-sales activity including technical scoping and solution design. Work collaboratively with the Service Desk team to ensure smooth project transitions into support. Ensure projects are delivered on time, within scope, and to high technical standards. Essential Skills & Experience Proven experience in a Project Engineer or senior 3rd Line role within an MSP environment. Strong hands-on experience with: Microsoft 365 (Exchange Online, SharePoint, Teams) Azure (IaaS, networking, identity, security) Intune and device management Windows Server (2016/2019/2022) Experience delivering cloud migrations and Modern Workplace projects. Solid understanding of: Azure AD / Entra ID Conditional Access & MFA Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Firewalls) Experience with virtualization (VMware or Hyper-V). Strong documentation and client-facing communication skills. Ability to manage multiple projects simultaneously. Desirable Skills Microsoft certifications such as: AZ-104 (Azure Administrator) MS-102 (Microsoft 365 Administrator) SC-300 (Identity and Access Administrator) Experience with backup and disaster recovery solutions. Exposure to cyber security frameworks and security hardening. Experience with RMM and PSA tools within an MSP. What We Offer Salary up to £50,000 DOE Clear progression into Senior Project roles Ongoing training and certification support Pension scheme Private healthcare 25 days holiday + bank holidays + birthday leave Hybrid working model A collaborative, technically strong MSP environment with exposure to modern cloud technologies This is an excellent opportunity for a cloud-focused engineer who wants to play a key role in delivering cutting-edge Modern Workplace and Azure solutions within a growing, ambitious MSP. TPBN1_UKTJ

The Company Our client is a full-service European intellectual property firm at the forefront of a rapidly changing IP landscape. As a trusted adviser to many world-class companies and brands, the firm has been regarded as a pioneer in handling intellectual property for over 200 years. It offers a truly integrated service, managing clients intellectual property from inception to commercialisation, enforcement, litigation, and defence. The Role On behalf of our client, we are seeking a Patent Secretary on a 12 month fixed term contract to support attorneys within a leading intellectual property practice. The patent support function is instrumental to the business, ensuring attorneys and clients receive high-quality administrative and organisational assistance. In this role, you will provide full PA and administrative support to approximately six fee earners of within their Chemistry team Responsibilities will include Work closely with allocated fee earners, meeting regularly to review progress, discuss upcoming work, and provide updates on outstanding matters. Manage inboxes as required. Provide comprehensive diary management, including scheduling and coordinating in-person and virtual meetings, preparing relevant papers and presentations, and managing all associated logistics such as room bookings, refreshments, and liaison with internal teams. Manage extensive international travel itineraries, coordinating flights, accommodation, and schedules. Prepare invoices by reviewing and editing narratives, verifying client details, receiving unbilled WIP lists, and liaising with the accounts team as required. Monitor e-workspaces and inboxes when fee earners are away, dealing with files independently where possible. Attend team meetings and practice group meetings. Prepare standard reporting letters proactively with minimal supervision. Amend letters, emails, and specifications (including using tracked changes), ensuring documents are delivered accurately and to a consistently high standard. Prepare papers and bundles for oral proceedings. Manage files, including liaising with records teams to open new cases, update special instructions, scan documents, and manage case files via the document management system. Create and maintain pages and publish material on the intranet. The Person The ideal candidate is proactive and able to work on their own initiative while also being a strong team player. You will be highly organised, resilient, and comfortable working to tight deadlines in a professional services environment. Candidate requirements Previous relevant office experience as a Patent Secretary, Patent Administrator, or Legal Secretary within an intellectual property or legal team. Proactive, with the ability to anticipate problems and devise practical solutions. Excellent communication skills, both written and verbal. Strong organisational skills with the ability to prioritise workload and manage turnaround times effectively. Ability to meet tight deadlines and work well under pressure. The Salary £45,000 £50,000 per annum, depending on experience. The Contract: 12 month fixed term contract. The Hours Full-time, 40 hours per week, Monday to Friday, 9:00 am 5:00 pm. The Location: London, WC1B (close to Holborn Station) The Benefits 25 days annual leave, increasing by 1 day per year up to 28 days. Employer pension contribution of 5% in the first year, increasing to 10% after one years service. Private medical insurance. Life assurance of 4x base salary. Income-protection cover for up to 5 years, compensating for up to 75% of base salary. Cycle-to-work scheme. Season-ticket loan. One paid corporate volunteering day per year. TPBN1_UKTJ

Job Title: Principal Consultant Service Now Tech Lead Job Type: Contract (Inside IR35) Duration: 6 months Work model: Remote Job Summary: In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Mentor and lead a team of developers. Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment. Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work. Reviews design and code per sprint to ensure quality. Creation and customization of complex workflows and custom workflow activities. Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks. Contribute and review user stories. Build and maintain technical documentation. Monitor health, usage, and overall compliance of ServiceNow and its applications Develop a keen understanding of the products we implement and client business. Provide production support and be able to resolve problems under pressure. Assists in project estimation. Participate in regular Knowledge Transfer sessions with ServiceNow Developers Stay current with new and updated capabilities of the ServiceNow Platform Coordinate upgrades to Production and Sub-Production instances Coordinate sub-production testing, evaluation, and regression remediation Participate in blueprinting workshops and contribute with documentation and effort estimation. Support COE in continuous development of training paths for professional advancement. Contribute to ongoing definition of best development and solution practices. Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in you! Minimum Qualifications / Skills Relevant experience ServiceNow Development. Demonstrate prior experience in leading client projects as a technical lead. Certified System Administrator (CSA) plus one mainline Implementor certifications (SPO/CSM / HRSD/ITSM/GRC etc.). Experience on Sourcing and Procurement operation ("SPO"), Service mapping would be preferred. One greenfield implementation of any ServiceNow module. Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc... Experience in Integration with 3rd party tools using Rest, SOAP, Scripted and Flow/Integration Hub. Good understanding of ServiceNow Best practices in scripting, integration. Experience in deploying code from Lower instance to Production. Experience in Cloning and Upgrades. Excellent communication Skills for client facing roles. Good management, analytics, problem solving & interpersonal skills Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills Knowledge of Azure DevOps/ TFS / Jira / Rally Etc. TPBN1_UKTJ

Payroll Administrator | Multi-Site | High Growth! Permanent | Mid Suffolk Salary depending on experience £26,000 - £30,000 | Long term opportunities! We are looking for an experienced and enthusiastic Payroll Administrator to join a Large UK based business and play a key part to ensure the team are paid correct and on time, This is a fantastic opportunity to join a large, fast-moving organisation where payroll plays a critical role in supporting thousands of colleagues across a multi-site operation. The environment is collaborative, down-to-earth and hands-on - perfect for someone who enjoys being busy, solving problems and being part of a team that keeps things running smoothly behind the scenes. You'll be supporting the payroll function across multiple operational sites, ensuring colleagues are paid accurately and on time, while helping maintain strong processes and excellent service to the wider business. The Role Working as part of an established payroll team, you will: Support the end-to-end payroll process for a large multi-site workforce Ensure payroll data is accurate and processed in line with deadlines Assist with payroll queries from employees and managers Help maintain payroll records and ensure compliance with current legislation Work closely with HR and finance teams to ensure smooth payroll operations Support with reporting, reconciliations and payroll administration Contribute to process improvements in a fast-paced environment About You Previous payroll administration experience Comfortable working in a busy, high-volume environment Strong attention to detail and organisational skills Confident communicating with colleagues across the business A proactive and reliable team player who enjoys getting stuck in Experience within logistics, hospitality or multi-site businesses would be beneficial Why Join? Be part of a large, well-established UK business A supportive and approachable team culture Fast-paced environment where no two days are the same Opportunity to build your payroll experience within a complex, multi-site organisation This role would suit someone who enjoys variety, pace and being part of a team that makes a real difference to employees across the business . BH35666 TPBN1_UKTJ

Thrive Oldham are recruiting on behalf of our well established client in the Runcorn area a Warehouse Administrator Key Tasks & Responsibilities: Answering calls and transferring to relevant departments Providing excellent customer service to clients of all levels Scanning documents onto the inhouse

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