Service desk manager jobs in Birmingham - Page 2Create job alerts

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation's

Service Desk Manager to oversee operations in Central London. This full-time role involves leading the Service Desk, ensuring adherence to service level agreements, and building strong client relationships. Candidates should have experience within the ITIL framework and possess excellent customer se

As Service Desk Manager, you will play a key role in ensuring the smooth running of the service desk while supporting and developing a team of engineers. A growing Managed Service Provider based in Blackburn is looking to bring on an experienced Service Desk Manager to lead and develop their technic

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. SIT67 Infrastructure & IT Service Desk Manager. Reporting to the Associate Director of Technology, this role

Leading and managing the Service Desk end-to-end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge base and documentation maintenance, coordinating Major Inciden

A growing Managed Service Provider in Blackburn is seeking a Service Desk Manager to lead their technical support team. The successful candidate will be responsible for managing daily operations, ensuring efficient ticket handling, and maintaining high service standards.

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions.

A leading UK telecom provider is seeking a Service Desk Manager to drive service delivery and SLA performance. The role requires managing a service desk team of over 20 people, ensuring a high level of customer service and operational excellence. Candidates should have extensive experience in managi

A leading tech company in Central London is looking for a Service Desk Manager to enhance IT services for charities. The role involves leading a customer-facing Service Desk, ensuring adherence to SLAs, and managing client relationships. Benefits include hybrid working, gym contributions, and increa

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

Leading and managing the Service Desk end‑to‑end, overseeing daily operation of the Service Desk, ensuring adherence to the SLA, working closely with Service Delivery colleagues on continual improvements, helping to improve the knowledge‑base & documentation maintenance, coordinating Major Inc

Leadership Collaboration – To ensure vital success of your service desk, collaboration with your service desks technical lead and service support lead will be required. Monitoring Service Desk Performance – Monitoring the workflow and using helpdesk systems to extract performance information to

Experience with IT Service Management tools, such as Jira, Remedy, ServiceNow or equivalent platforms. Help Desk and ITSM performance, trends and key metrics. Experience managing or running a Help Desk within an operational environment.

The IT Service Desk Manager will be responsible for overseeing PPC’s London-based IT support desk operations, ensuring exceptional service delivery to staff across the business. We are looking for an experienced and proactive IT Service Desk Manager to join our team and lead the day‑to‑day ope

Own and drive SLA performance and service delivery across the service desk, supported by the Operations Manag. Service Desk Manager —Location: London/ Birmingham | Department: IT | Reports to: CTO | Full-time. Experience transforming or improving service desk operatio.

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. Reporting to the Associate Director of Technology, this role is responsible for ensuring the organisation’

A large local authority are currently going through an Oracle Fusion implementation and is looking for an interim Transactional Finance Manager - Oracle Fusion implementation Surge Team Manager. Finance Manager - Oracle Fusion ERP Surge Team - Interim role for 4-5 months-5 days in Birmingham. As int

Employee of the Month' rewards and Long Service Awards'.

Day-to-day management of pension transactions across the service.

Employee of the Month' rewards and Long Service Awards'.

Approval in such circumstances will be made by the HR &OD Manager. Only the relevant HR representative/team and the relevant service will see the application form.

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. Employee of the Month' rewards and Long Service Awards'.

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

Unity is advertising this opportunity on behalf of our client.All applications will be directed to our client.Are you an experienced cleaner looking for flexible work that fits around your life?.Whether you’re looking to fill gaps between other jobs or build a full-time income on your terms, this

While we must balance such requests with the need to ensure the quality of the important services we deliver is not compromised, we will ensure that each request is given careful consideration with a view to achieving a positive outcome wherever possible. If you would like clarification on any infor

You will provide a cleaning service within Renfrewshire House.

Relief Social Care Assistant, St Brendan’s, Isle of Barra.Distant Islands Allowance per hour).You will work enthusiastically as a member of a team that promotes and supports Adults with Support Needs to actively take part within local resources and facilities, to maximise their inclusion, independ

Long service awards to celebrate your contribution. This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. Support the Home Manager in meeting statutory, regulatory and

SBFM is one of the UK’s leading and fastest growing soft FM service providers, offering the full range of professional cleaning services nationwide.

Carpet and Upholstery Cleaner - Lancashire.Full- Time / Part-Time / Seasonal.Join our One Great Team here at Haven as a Carpet & Upholstery Cleaner, where you'll help create spotless, welcoming spaces for our guests to enjoy their next adventure!.As a Carpet & Upholstery Cleaner, you'll be our exper

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You can provide guidance by keeping yourself fully up-to-speed with the pra

Has an overall passion for customer service.

A place you can make an impact: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. A

Accommodation Cleaner - Hayling Island - Hayling Island, Hampshire .Job title – Accommodation Cleaner.Location – Meadow Bay Villages, Hayling Island Holiday Park, Hayling Island, PO11 0QS.Part Time, Seasonal, Mondays & Fridays with possible overtime.We are looking for part time accommodation

As a Cleaner for Tenpin, you will be responsible for ensuring our Customers have an.When it comes to keeping your site spick and span, we will need you to bring your 'A' game.We love to entertain! It's in our DNA!.We have lots more to offer from Houdini's Escape Rooms, to Karaoke rooms, 4D Laser Are

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

You may have experience in areas such as Buildings Team Leader, Buildings Manager, Facilities Manager, Site Manager, Historic Buildings Manager, Estates Manager, Estates Team Leader, Estates and Site Officer, Heritage Buildings Manager, Conservation Manager.