Office Coordinator for Operations
hace 21 días
Oakland
Job Description Greenlining is an equal opportunity employer committed to a diverse workforce. Greenlining is committed to building and maintaining a diverse staff and an inclusive workplace that values equity. We welcome applications from immigrants, BIPOC, LGBTQ+ applicants, and people with lived experience in poverty. Job Title: Coordinator, Operations Classification: Union, Non exempt, 35-Hour work week Reports to: Sr Manager - Operations Grade Level: 5 Overview: The Greenlining Institute works towards a future where communities of color can build wealth, live in healthy places filled with economic opportunity, and are ready to meet the challenges posed by climate change. We work with communities of color to: * Understand and analyze the racist barriers to economic opportunity. * Demand accountability from the public and private sectors to combat injustice. * Foster consensus-building that produces long-term change and success. * Bridge research and policy to spearhead innovative strategies at the intersections of racial, economic, and climate equity. To achieve our vision, we focus on four strategic issue areas: * Economic Equity * Climate Equity * Transformative Communities * Leadership Academy The Greenlining Institute is deeply committed to justice and equity not just in the work we do in communities, but also within our organization. We actively work to create a diverse, inclusive, and supportive workplace that values lived experience, community wisdom, and racial equity. We particularly encourage applications from Black, Indigenous, and People of Color (BIPOC), immigrants, LGBTQ+ individuals, and those with lived experiences in historically marginalized communities. Please note: you are not required to list your academic institution if you prefer not to disclose that information. To learn more about our work and impact, please visit . The Opportunity: As the Operations Coordinator, you are more than an administrator; you are the architect of our community’s first impressions and the engine behind our daily efficiency. Beyond managing our 360 Center and streamlining our operations, you are a critical bridge within our internal infrastructure, working collaboratively with the Finance, Operations, and HR teams to ensure organizational alignment and efficiency. Whether you are supporting the onboarding of new hires, managing vendor relationships, or coordinating staff retreats, your work provides the essential foundation that allows our team to focus on dismantling racist barriers and building economic opportunity for communities of color. Job Responsibilities: Office Management * Management of administrative front office includes greetings all visitors, and help connect them to the person they came to meet with, and maintaining the front office in a clean and professional manner * Manage incoming phone calls and inquiries * Maintains an organizational calendar, including the scheduling of All Staff Meetings * Management of conference room reservations for GLI and 360 Center tenants, Handles incoming and outgoing mail, packages, and deliveries * Responsible for management, acquisition, and inventory of office supplies * Supports other administrative tasks such as, but not limited to, data entry, filing, photocopying * Responsible for logistics (space, food, supplies) for GLI staff meetings and retreats * Supports Greenlining internal events with logistical tasks as needed Event Support * Connect with local networks to ensure that there is awareness about the space and there is greater use of the space * Handles inquiries for room rentals, provides information, and assists with the contract process * Manages the calendar for the 360 Center spaces. * Coordinate with event organizers to understand the event agenda and access for any specific requirements they may need * Assist with setting up event spaces, including arranging furniture, decorations, and audio-visual equipment as needed * Provide day-of technical support for meetings and events, including Zoom, microphones, and conferencing systems * Ensure conference rooms are properly equipped, functional, and technology-ready * Conduct routine checks and basic troubleshooting of A/V equipment * Address guest concerns or issues promptly and professionally, providing suitable solutions when necessary * Collaborate with other event staff to ensure all aspects of the event run smoothly * Ensure that conference spaces are returned to their original ready-to-use state IT Support * May support troubleshooting common hardware and software issues, including laptops, monitors, printers, Wi-Fi connectivity, and conferencing tools * Assist staff with basic application support (Google Workspace, Zoom, Slack, Adobe, etc.) * Escalate complex or unresolved issues to external IT vendors or senior staff as appropriate * Support onboarding and offboarding processes by setting up and disabling user accounts, equipment, and access credentials * Assist with password resets and access permissions for shared systems and tools * Maintain accurate records of assigned equipment and system access * Coordinate with external IT service providers and vendors as needed * Assist with scheduling service visits and tracking support requests * Assist with basic data entry and recordkeeping related to IT operations Other General Duties * Contributes to a work environment and culture that is centered on equity and inclusion * Handles multiple projects simultaneously including setting targets for milestones, adhering to deadlines and securing necessary resources * Cultivates growth in all core competency areas including Communication, Collaboration, Strategic Innovation, Technical Expertise, Adaptability, and Accountability The scope of responsibilities is not limited to those listed above and may change as organizational needs evolve. Specific work plan goals are developed each year to inform performance targets. Key Skills: * Previous experience in customer service, event hosting, receptionist, or administrative assistant roles is preferred * Demonstrated commitment to Greenlining’s mission and experience in advancing social justice, equity and inclusion for people of color * Service-oriented personality; proven ability to work with emotional intelligence, navigating individual and team conflicts productively, with empathy and integrity * Excellent verbal and written communications skills * Strong project management skills to manage multiple priorities, stakeholders, and workflows with strong attention to details * Physical stamina to stand for extended periods and lift/move objects of light to moderate weight as necessary QUALIFICATIONS/REQUIREMENTS * High School Diploma or GED required. Any applicants with degrees are not required to disclose their educational institutions during recruitment, but to be verified post offer acceptance * One year of direct, related experience in a similar role to the position * Ability to prepare well-organized written reports and other communication documents * Ability to deliver effective presentations to diverse groups and present complex information in a meaningful way * Strong project management skills to manage multiple priorities, stakeholders, and workflows * Experience using Slack, Google Suite, and Microsoft Office Suite * Ability to adhere to a project budget and timeline, and assist coordinating with outside consultants * Work collaboratively with finance and operations team * Flexibility to occasionally work evenings, and weekends, as events may occur outside regular business hours * Ability to work with significant independence responding creatively and strategically when confronted with complex and multifaceted opportunities and challenges, and being able to manage supervisory relationships at multiple levels SALARY: The final offer is dependent on qualifications and experience. New hires can reasonably expect an offer between $62,275.00 - $71,000.00 PHYSICAL DEMANDS: The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Ability and willingness to travel, as needed, to meetings and conferences throughout the state and other locations in the United States; The Greenlining Institute does not discriminate based on race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, educational institution, medical condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal, or local law. Greenlining will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you need a reasonable accommodation to apply for a job, please let us know. If the reason you need an accommodation is not obvious, we may ask for documentation confirming your functional limitations.