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About Hello Heart: Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke – the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association’s Innovators’ Network and CVS Health Point Solutions Management platform. Visit ___ for more information. About the role: We are seeking a strategic and execution-focused Vice President, Customer Success to lead and scale a high-impact client success organization. You will own retention, growth, and client health while building the systems, talent, and operating rigor required to deliver consistent results across segments. Reporting into our Chief Client Officer, you will lead a team of Customer Success leaders and Managers, enabling them to translate strategy into clear action, strong stakeholder alignment, and measurable outcomes. Responsibilities: • Own gross revenue retention of 95% or higher and drive ARR growth through renewals and expansion, • Lead, coach, and develop a high-performing team of Customer Success leaders and Managers, • Establish clear performance standards, accountability, and operating cadence across the organization, • Translate segment strategy into actionable account plans in partnership with Strategy and Segment leadership, • Drive disciplined execution across complex enterprise accounts, ensuring measurable client outcomes, • Build scalable frameworks and playbooks to support new and evolving customer segments, • Identify risks early and partner cross-functionally to mitigate churn and protect revenue, • Architect and optimize lifecycle processes across onboarding, adoption, renewals, and expansion, • Define, track, and operationalize client health metrics to drive proactive decision-making, • Ensure consistent and rigorous use of Salesforce and related systems for visibility and scale, • Partner with Sales, Marketing, Implementation, Strategy, Government Relations, and Enablement to align on customer strategy and execution, • Support enablement initiatives to strengthen account management, operational rigor, and risk mitigation Qualifications • 12+ years of experience leading Customer Success, Account Management, or Sales organizations with ownership of $100M+ ARR and 95% or higher retention, • Proven leadership experience managing leaders and building high-performing, accountable teams at scale, • Experience managing enterprise clients with $1M or higher ARR and navigating complex stakeholder environments, • Strong executive presence with the ability to influence cross-functional stakeholders and drive alignment, • Demonstrated ability to build scalable processes, frameworks, and operating systems in high-growth environments, • Experience working in or scaling teams within a high-growth or startup environment, • Willingness to travel approximately 30% The US base salary range for this full-time position is $240,000 to $255,000. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our ___.

Spinnaker Support provides global enterprise software support, managed services, and project-based consulting to many of the world’s most recognized and respected brands. Founded in 2008, our customer focus, business integrity, exacting standards, and depth of expertise have earned us the trust and loyalty of over 1,300 organizations located in 104 countries. Our dedicated international team works closely with every customer to ensure they receive exceptional, customized services that clear the way for their operational success. Today, Spinnaker Support is proud to be the industry’s highest-rated provider for third-party software support services for Oracle, SAP, Microsoft, and Salesforce. We have an immediate need for a Senior SAP Developer with technical and ABAP development experience. The role is full time & fully remote, but the candidate must be based in the USA. The right candidate must have excellent customer focus and communication, friendly interaction and passion to help customers. Occasional after hours, weekends and holidays support for urgent customer issues. Responsibilities • Provide remote-based SAP 4th level support for our global customers in various industries., • Resolve complicated issues requiring expert level debugging skills., • Develop strong support-based relationships with our clients, with excellent customer focus and communication, and friendly interaction., • Continuously drive customer satisfaction by tracking issues from start to closure., • Ability to troubleshoot customer issues remotely with extensive SAP experience and good analytic skills. Requirements - must have • 18+ years ABAP Development Experience, • Proficient in ABAP Development and debugging of both custom and SAP standard code., • Ability to analyse and fix issues in SAP standard code., • Experience with ABAP OO, ALE/IDocs, BAPIs, RFCs, OData, SOAP/REST APIs, XML/JSON, Enhancement Framework., • Functional Awareness – understanding of SAP master data, transactions and configuration., • Provide advice on the implementation of performance improvements for existing ABAP programs., • Ability to work remotely within a close regional and global team environment., • A proactive approach to learning and adapting new skills as required. Requirements - nice to haves • Functional experience in modules such as FICO or PP would be very beneficial, • Fiori/UI5, • CDS Views We are committed to fair and equitable compensation practices. As such, compensation will ultimately be in line with the labor market data, and the location in which the position is filled. Final compensation for this role will be determined by various factors such as education, experience, knowledge, skills, and abilities of the candidate, and alignment with labor market data and geographic location. US - Pay Transparency $155,000 - $165,000 USD For California based applicants, see our CCPA policy here -

Basic Function The Senior Product Manager, CRM at Lumin Digital is responsible for leading the vision, strategy, and execution of CRM capabilities that help financial institutions build deeper, more personalized relationships with their members. This is a senior role requiring both strategic depth and hands-on execution – owning the full product lifecycle from discovery through delivery and iteration. You will partner with engineering, design, data, and client-facing teams to build CRM solutions that drive member engagement, loyalty, and growth for credit unions and banks across the country. Essential Functions and Responsibilities: * Define and own the product strategy and multi-year roadmap for Lumin Digital’s CRM capabilities, ensuring alignment with client needs, competitive positioning, and company objectives. * Lead the end-to-end product lifecycle for CRM features – from market research and discovery through requirements definition, delivery, and post-launch optimization. * Develop a deep understanding of how financial institutions manage member relationships, including lifecycle marketing, segmentation, personalization, and cross-sell/upsell strategies. * Partner with engineering teams to architect CRM integrations with third-party platforms (e.g., Salesforce, HubSpot, MemberDev, Engageware) and internal data sources. * Define member journey frameworks and work cross-functionally with design and data teams to build targeted, personalized experiences within the Lumin platform. * Drive adoption of CRM features by collaborating closely with client success and account management teams to support onboarding, training, and ongoing feature utilization. * Establish and monitor KPIs and success metrics for CRM initiatives, leveraging product analytics to continuously improve and iterate. * Serve as a thought leader on CRM strategy within financial services – staying current on market trends, member engagement best practices, and the evolving CRM technology landscape. * Mentor and guide junior product managers and cross-functional contributors, fostering a culture of product excellence and continuous improvement. * Engage with the Lumin Digital community, contributing to organizational growth through honest, candid, and respectful feedback. * Lead rapid, disciplined experimentation in CRM, leveraging AI to accelerate prototyping and enhance segmentation and engagement capabilities through controlled pilots. * Perform other duties as assigned. 30 / 90 / 365 Success Milestones 30 days : * Gain a thorough understanding of Lumin Digital’s product portfolio, existing CRM capabilities, and key client stakeholders. Build relationships with cross-functional teams across engineering, design, data, and client services. 90 days : * Take ownership of key CRM product initiatives, leading roadmap prioritization and driving delivery of high-impact member engagement features. Begin shaping the longer-term CRM product strategy. 1 year : * Deliver a differentiated CRM product suite that demonstrates measurable improvements in member engagement, client retention, and platform stickiness. Establish Lumin Digital’s CRM capabilities as a competitive differentiator and contribute meaningfully to company growth. Requirements * 6+ years of product management experience, with at least 3 years directly focused on CRM product development in a B2B SaaS, fintech, or financial services environment. * Proven track record of building, launching, and scaling CRM solutions — with the ability to speak to measurable impact: where the product started, gaps identified, and client or engagement growth achieved. * Deep familiarity with CRM platforms and ecosystems such as Salesforce, HubSpot, Microsoft Dynamics, or purpose-built financial services CRM tools. * Strong understanding of member/customer lifecycle management, segmentation strategies, campaign orchestration, and personalization at scale. * 2+ years of hands-on experience managing CRM integrations and APIs — comfortable getting into the technical weeds on data flows, integration architecture, and platform connectivity. * Demonstrated ability to translate ambiguous, complex business needs into clear product requirements and well-scoped delivery plans. * Strong data literacy – comfortable analyzing product metrics, building business cases, and making data-driven decisions. * Experience with Agile methodologies and tools (e.g., JIRA, Confluence). * Exceptional communication and stakeholder management skills, with the ability to influence without authority across engineering, design, sales, and executive audiences. * BA/BS degree in a related field, or equivalent combination of education and professional experience. Preferred Qualifications * Experience working with credit unions, community banks, or financial institutions in a product capacity. * Familiarity with digital banking platforms and the regulatory landscape governing member data and financial marketing (NCUA, CFPB, CAN-SPAM, TCPA). * Experience with marketing automation, member communications platforms, or multi-channel engagement tools (email, push, SMS). * Background in driving product-led growth strategies and building feedback loops between CRM, analytics, and product development. * Experience mentoring or managing product managers. $175,000 - $195,000 a year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit ___. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

As a Staff Backend Software Engineer focused on the Commerce Platform within the Business Platform org, you will play a critical role in building and evolving the systems that power how Dropbox monetizes its products across all sales motions. You will own and influence systems spanning Salesforce CRM, CPQ, Billing, Partner Portal, and their integrations into the broader Commerce ecosystem, driving improvements in platform architecture, system simplification, and data consistency across complex, distributed workflows. You will be responsible for driving technical strategy across a highly customized, revenue-critical platform, including planning and executing modernization efforts, measuring system reliability and data integrity, and evaluating tradeoffs between short-term business needs and long-term platform health. You will operate at the intersection of engineering, Sales, and Finance, with high visibility and ownership over decisions that directly impact revenue, customer experience, and the scalability of Dropbox’s monetization systems. Our Engineering Career Framework is ___ and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more ___. • Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows., • Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability., • Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions., • Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response., • Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions., • Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform., • Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders. Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying. • BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience., • 12+ years of professional software development experience., • Proven expertise in building and maintaining large-scale, distributed backend systems., • Strong system design skills, particularly in complex, stateful, or workflow-driven systems, • Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability, • Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems, • Strong communication and collaboration skills, with experience influencing cross-functional stakeholders, • Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce), • Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures, • Experience working on revenue-critical or monetization platforms at scale, • Experience improving data consistency and integrity across distributed systems, • Demonstrated ability to influence technical direction across teams without direct authority US Zone 1 This role is not available in Zone 1 US Zone 2 $223,400 - $302,200 USD US Zone 3 $198,600 - $268,600 USD

About Us At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations. Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time. Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation. About the Role Addicted to Salesforce? Love helping your clients get the most out of exciting software solutions? Litify is looking for a Customer Success Manager to join our Mid-Market team, and you might be the right person! In this role, you will: • Be an expert in both Litify and Salesforce in order to best advise clients and assist with on-the-spot solutioning, • Monitor and manage a portfolio of Mid-Market and SMB clients, meeting with them individually to drive adoption, desired outcomes, and ultimately ensure retention and contract renewal, • Lead goal setting sessions and assist implementation teams in preparing clients for a successful launch, • Partner with clients to provide best practices, lead creative problem solving, and recommend appropriate Litify, Salesforce and AppExchange solutions, • Maintain high levels of customer engagement and satisfaction through Gross Retention and NPS Score., • Measure success by client adoption, continued expansion of Litify and Salesforce across your customers’ organization and workflow, • Identify at-risk accounts, and in coordination with your manager, develop and deliver on customer remediation plans, • Coordinate between clients and Litify internal and partner resources to drive adoption and create opportunities for expansion, • Identify opportunities for documenting success stories for our Marketing team You have: • Demonstrable technical aptitude that will help clients continually improve their Litify Org. Certified Salesforce Administrator preferred., • Experience with gathering requirements and feedback and designing best practice solutions. Our CSM’s should enjoy creative problem solving, training, and designing solutions with client satisfaction a priority., • Strong aptitude for new technologies, and the ability to quickly diagnose needs and identify solutions, • 2 years experience as a Customer Success Manager (ideally with a SaaS product), • 5 years experience in direct customer-facing positions, • Excellent written, verbal, and oral communication with experience making presentations to key stakeholders Disclosure: The estimated base salary pay range for this role is $80,000-90,000. You will also be offered a bonus and benefits. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Are you an experienced customer success professional who thrives on building trusted relationships with sophisticated investment management clients? Do you enjoy partnering with enterprise stakeholders to drive product adoption, measurable outcomes, and long-term value? Are you excited to operate at the intersection of financial services, SaaS, and AI-powered technology while shaping strategic customer journeys? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will own and grow relationships across a portfolio of mid-enterprise and large investment and wealth management firms. You will guide customers from onboarding through long-term maturity, accelerating time-to-value, driving adoption, and identifying opportunities for expansion. This role sits at the center of customer outcomes, partnering closely with Sales, Product, and Support to ensure alignment between client goals and platform capabilities. You will leverage cutting-edge technologies—including AI tools like ChatGPT, Glean, and Claude Code—along with platforms such as Salesforce and Pendo to surface insights, streamline workflows, and deliver proactive, high-impact customer engagement at scale. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions—not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture.If this excites you, we’d love to meet you! You must be work authorized in the United States without the need for employer sponsorship. The impact you will have: • Build trusted relationships with investment and wealth management clients to drive adoption, satisfaction, and long-term partnership, • Guide customers through onboarding and implementation readiness to accelerate time-to-value, • Develop and execute strategic account plans aligned to client business objectives and measurable outcomes, • Drive product adoption through training, enablement sessions, and ongoing strategic guidance, • Identify and advance expansion opportunities through increased platform utilization and cross-functional alignment, • Manage renewals and retention strategies while maintaining strong customer sentiment and engagement, • Partner with Sales, Product, Support, and Customer Experience teams to resolve issues and remove adoption barriers, • Advocate for customer needs by translating feedback into actionable insights for internal teams, • Enable customer advocacy through references, case studies, and community engagement, • Build executive and end-user relationships to deepen strategic alignment and long-term value, • Leverage data and AI-enabled tools to monitor health, analyze trends, and proactively mitigate risk, • Collaborate with teammates to share knowledge and continuously improve processes and workflows, • Take ownership of customer outcomes while demonstrating resilience and a growth mindset, • Exemplify Ridgeline’s core values and maintain a strong security-first mindset What we look for: • 8+ years of experience in Customer Success, SaaS account management, consulting, or similar client-facing roles, • Strong understanding of financial markets and the institutional or HNW investment lifecycle across front, middle, or back office workflows, • Familiarity with investment products including equities, fixed income, derivatives, funds, private assets, and FX, • Proven ability to manage enterprise customer relationships and drive product adoption in a B2B SaaS environment, • Excellent communication skills with the ability to engage both executive stakeholders and end users, • Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment, • Analytical mindset with the ability to translate data into actionable customer strategies, • Comfort leveraging modern tools and AI-driven workflows to enhance productivity and outcomes, • Strong organizational skills and attention to detail across multiple accounts and initiatives, • Ability to collaborate cross-functionally with go-to-market, product, and customer teams, • Willingness to learn and apply emerging technologies within a business domain, • An aptitude for problem solving, • Ability to communicate effectively, • Serious interest in having fun at work Bonus: • Experience working with investment management software platforms, • Familiarity with tools such as Salesforce, Pendo, Slack, Jira, Confluence, and Excel, • Basic understanding of APIs, AWS, or public cloud infrastructure, • Progress toward or completion of certifications such as CFA or CAIA, • Experience contributing to customer advocacy programs, events, or community initiatives About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” About Ridgeline Ridgeline is the first front-to-back system of record for investment managers. Founded by visionary entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday), the company was created to modernize an industry held back by outdated, disconnected technology. Powered by a single, real-time data set and embedded AI, Ridgeline helps firms automate complexity, accelerate collaboration, and deliver tailored client experiences at scale, without added headcount or risk. Ridgeline is headquartered in Lake Tahoe, with offices in New York, Reno, and the Bay Area, and is recognized by Fast Company as a “Best Workplace for Innovators,” by Frost & Sullivan as a “Technology Innovation Leader,” and by The Software Report as a “Top 100 Software Company.” Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the ___. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $187,000 - $234,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you’ll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our ___ for a more comprehensive overview of our perks and benefits. #LI-Remote

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Based in Austin, Texas, TrueDialog is a Communications Platform-as-a-Service (CPaaS) company that offers an enterprise-grade SMS messaging platform designed for businesses of all sizes. Our award-winning platform is transforming how organizations connect with customers through text messaging - today's most engaging and responsive channel - with powerful capabilities and simplified implementation. Through superior features, industry-leading security, and direct carrier connections, the platform deliver enterprise-grade reliability while reducing messaging costs by up to 75%. TrueDialog is trusted by thousands of brands, including Coca-Cola, Hilton, Kansas City Chiefs, Northern Tool, SubjectWell, and Tulane University. We are seeking a Sr. Product Manager to augment the customer and market needs and contribute to the vision, strategy, development and execution of our SMS, MMS, Voice and RCS communications platform. This role will report directly to the Chief Technology Officer (CTO) and will also work closely with the CEO, and other members of the leadership team as needed. The ideal candidate will be instrumental in collaborating with the CTO to help shape the product roadmap and run product operations, ensuring product excellence, and delivering innovative solutions that meet the evolving needs of enterprise customers and partners, and keep TrueDialog at the forefront of innovation. The ideal candidate will act as the crucial bridge between product development, sales, and marketing. He/she will have a strong understanding of the technology and work closely with the product owners, to effectively translate timelines and product details to marketing and sales, and also translate market and customer needs into requirements for the product owners. Key Responsibilities • Product Operations Leadership, • Collaborates with the leadership team to capture product vision and strategy and produce company-wide associated work products, • Work with the CTO and Product Owners to manage the product roadmap, aligned with company goals and market trends., • Identify opportunities for innovation in messaging workflows, integrations, and compliance-driven features., • Partner with the CTO to align product initiatives with technical architecture and scalability plans., • Work with leadership to ensure all new feature requests are based on quantified business cases such as revenue improvement, retention improvement, or competitive parity., • Execution & Delivery, • Work closely with the tech team to deliver high-quality product releases., • Establish KPIs and success metrics to measure product adoption, customer satisfaction, and revenue impact, in coordination with customer success, marketing and finance., • Drive prioritization and resource allocation across competing initiatives., • Customer & Market Insight, • Engage with customers, partners, and industry stakeholders to gather insights and translate them into product requirements., • Monitor competitive landscape and regulatory changes (e.g., carrier rules, TCPA, potentially GDPR with future expansion) to ensure compliance and differentiation., • Leadership & Collaboration, • Work closely with product managers/owners and foster a culture of accountability, innovation, and operational excellence., • Serve as a product voice in executive discussions, providing clear updates and strategic recommendations., • Collaborate closely with engineering leadership to balance speed, scalability, and compliance., • Collaborate with a team of product owners, ensuring alignment across product lines and team efficiency, • Actively learn and understand each product owner’s area of expertise to foster collaboration and cross-domain innovation., • Build a unified product culture that values knowledge-sharing and collective accountability., • Marketing Partnership, • Work with the Marketing team to translate technical features into clear, non-technical product descriptions and highlight business value, for campaigns, collateral, and customer communications., • Ensure product positioning resonates with diverse audiences, from technical buyers to business decision-makers., • Documentation & Knowledge Management, • Develop and maintain comprehensive product documentation, including feature specifications, release notes, and compliance updates., • Identify areas requiring updates and ensure documentation remains accurate, accessible, and aligned with regulatory standards., • Proven experience (6+ years) in product management, ideally at communications, SaaS, or messaging platform start-up or earlier stage founder-led companies., • Strong understanding of SMS/MMS technologies, carrier ecosystems, APIs, and compliance frameworks. Knowledge of RCS a plus, • Demonstrated ability to translate technical concepts into successful business outcomes for diverse audiences., • Track record of leading cross-functional teams and delivering products at-scale., • Excellent communication, stakeholder management, and executive presentation skills. The ideal candidate can effectively translate highly technical concepts into valuable content for the marketing and sales teams., • Analytical mindset with experience in data-driven decision-making and customer-centric product design., • Adept at navigating complexity, rapid decision cycles and evolving priorities., • Proven ability to translate founder intent into executable product plans while balancing structure, delivery discipline, and business outcomes., • Proactive, independently goal-driven, high integrity, highly organized., • Negotiation skills, particularly in reconciling diverse perspectives in the organization., • Advanced experience with Jira & Confluence and other products in the Atlassian ecosystem. Preferred Qualifications • Experience with US and Canadian messaging regulations (e.g., TCPA, carrier compliance)., • Background in enterprise SaaS or B2B communications platforms., • Familiarity with cloud infrastructure (Azure, AWS) and API-first product design., • Prior experience with CRMs such as Salesforce, HubSpot, Microsoft Dynamics, • Master’s in Product Management (MPM) or advanced degree in technology, business, or related field., • Prior product leadership experience and certifications, • Dynamic Work Environment: Join a passionate team in a fast-growing company with a strong product foundation, proven financials, and ambitious growth plans. This is an opportunity to shape the future of enterprise SMS communications in a high-growth environment including direct collaboration with the CTO and executive leadership team., • Competitive Compensation: Attractive salary and benefits package in a remote company, including 70% of employee health benefits paid, 401k, strong PTO, and professional development opportunities., • Growth Opportunities: Be a key player in a market that is poised for exponential growth, and scale-up environment where your insights and leadership will directly impact the company’s future, • Innovative Culture: Work in a collaborative culture of innovation, compliance, excellence, and customer impact. This is a forward-thinking setting that values innovation, creativity, and data-driven decision-making with a strong team and proven Executive team

Company Overview RethinkFirst was founded in 2007 with a mission to provide scalable, evidence-based autism treatment training tools and caregiver supports to an underserved population. In 2010, Rethink launched its first solution, a suite of special needs and behavior management offerings, to support K-12 education. Over time, we expanded our offerings to support the entire behavioral health community by adding solutions in the employer (RethinkCare), provider (RethinkBH), and payor (RethinkFutures) industries, and to drive whole child wellness and success in education (RethinkEd). Today, we’re proud to have almost 500 team members working to support over 2,000 customers worldwide as we work together to support our communities and help every individual reach their potential. Over the past fifteen years, RethinkFirst’s mission has evolved to transform the behavioral health landscape by inspiring and empowering all individuals with behavioral health challenges and those who support them. We continue to focus on the future of transforming behavioral health through data science, analytics, and enabling value-based care. With patent-pending solutions and the largest published ASD dataset, RethinkFirst can focus on improving outcomes and having a positive impact on the millions of lives it supports. Rethink Billing Overview Our Billing Services Division specializes in Revenue Cycle Management, Enrollment and Credentialing, and Benefit Authorization Management services. We are growing and are looking for new team members that will offer our clients best-in-class billing services. We support mission-oriented companies that impact the lives of thousands of individuals with autism and their families. We are excited to offer the opportunity for professional and collaborative individuals to grow and be part of something exciting. Job Summary: The Accounts Receivable (AR) Specialist is responsible for supporting our billing teams by working with insurance companies to ensure efficient and prompt reimbursement for therapy sessions for our customers and actively pursuing all outstanding A/R for customers supported within the RCM division. Job Duties: • Ensure strict HIPAA-compliant confidentiality with all client-related data, • Review customer account reports and follow up to ensure any flags/concerns are notated proactively and communicated to the Customer Billing Advocate (CBA), • Review A/R Aging Reports and follow up with insurance companies regarding expected reimbursement for outstanding claims, • Notate & document all follow up work on aging claims within A/R Aging Reports as required and documented in standard SOPs, • Meet expectations on deadlines for completion of A/R Aging Reports for each customer supported within POD, • Follow up on denials immediately and communicate any trends to CBA, • Follow up on any open A/R tickets in Salesforce as assigned by CBA, • Meet deadlines assigned for A/R work as assigned by CBA, • Utilize denial management platforms for submission of appeals, reconsideration requests, etc., • Research specific payor billing rules as needed, • Follow up on claims submitted electronically for primary and secondary payors, • Submit corrected claims when needed, • Attend POD meetings and contribute to agenda items as designated by CBA, • Post payments or submit missing payments to posting team and maintain A/R as assigned, • File appeals to insurance and to insurance commissioner as needed, • Stay informed about Payor and Industry Billing rules, • Review & interpret payor contracts when applicable, • Measure and monitor key metrics related to work performance, • Attend customer meetings as needed with CBA, • Work to meet POD goals collectively as cohesive team, • Foster a positive work environment for colleagues Requirements:, • HS Diploma or Equivalent, • ABA billing experience, • Min. 1-year experience in billing; major commercial insurance companies and state Medicaid programs, • Experience using insurance company websites/portals, • Proficient in using Microsoft Suite (Outlook, Excel, Word), • Willing to learn, positive attitude and love a good challenge, • Professional writing & phone skills, • This role requires exceptional attention to detail, critical thinking and excellent communication with internal teams and insurance companies Preferred Qualifications:, • Bachelor’s degree, • Speech, OT and Mental Health billing experience, • Minimum 1-year experience working in an office setting, • Minimum 1-year experience in billing company setting, • Experience using Billing Software, EMR and Clearinghouse systems (Rethink, Azalea, Tebra, Central Reach, Waystar, Trizetto, Availity), • Experience using denial management platform (DocVocate) Education:, • Bachelor’s degree preferred/ HS Diploma or Equivalent required. Benefits:, • PTO and Vacation Days after a 90-day introductory period, • Paid Holidays, • Generous Health, Denial & Vision benefits package Remote opportunities are available only in the following states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, IN, IA, MO, NC, NE, NY, OH, PA, SC, TN, TX, UT, VA Our commitment to an inclusive workplace RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. #rb #BI-Remote

As a Customer Care Specialist, you will be the cornerstone of our customer care team. Your primary mission is to ensure that healthcare providers and patients receive unparalleled service and support. You will handle customer inquiries with empathy, professionalism, and efficiency. By actively collaborating with internal teams such as Sales, Laboratory, and Billing, you will resolve issues promptly and enhance the overall customer experience. Location and schedule: This is a US remote position with a schedule of M-F. Key Responsibilities: • Efficiently manage and monitor orders and cases from submission to completion, ensuring timely resolutions and clear communication with customers., • Perform outbound communication with physician offices through phone, fax, email, and other channels to efficiently resolve order issues., • Address inbound calls with empathy and precision, by resolving customer inquiries and providing comprehensive support., • Partner closely with the Sales team to anticipate customer needs, drive growth, and enhance customer retention through proactive solutions and positive professional relationships., • Collect and analyze customer feedback and trends to develop actionable strategies for continuous improvement, sharing insights with relevant teams. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree (B.A. or B.S.) is preferred. Relevant experience may be considered in lieu of the education preference., • 2+ years of experience in customer service within healthcare, biotech, or laboratory settings; oncology experience is preferred., • Understanding of effective order and case management practices., • Familiarity with CRM tools, preferably Salesforce., • Strong organizational and time-management skills to prioritize tasks, handle multiple projects, and meet deadlines., • Analytical skills to evaluate data, trends, and customer feedback, identifying improvement opportunities and providing data-driven insights., • Strong interpersonal skills, including active listening, empathy, and problem-solving., • Proven success in managing orders and cases with high-performance outcomes., • Flexibility to adapt to evolving business needs and industry trends with an agile, solution-focused mindset., • Expertise in partnering with a Sales team to drive growth and customer retention., • Must demonstrate or acquire a comprehensive understanding of PHI protection, adhere to HIPAA compliance standards, and follow established laboratory procedures. #LI-Remote

Full-time Description Position Summary: Come join a small, dynamic team of developers building important applications that help power university team travel across the US, from regular season through championship travel. Inside or outside IT, we have a great team culture where we genuinely enjoy who we work with. The successful candidate for this role initially will dive in to learn and support existing ColdFusion-based web applications used by staff and clients, but will also in time be involved in learning other application development platforms that might extend or replace some legacy systems. So, if you’ve already got ColdFusion application development mastered and are looking for a fantastic place to develop new skills, we could be a great fit! What you can expect in this role Application Maintenance & Performance: • Ensure uptime for all internal and client-facing applications., • Maintain SLAs on bug detection to resolution., • Successfully deploy significant new features or improvements each year, aligning with the product roadmap and stakeholder expectations., • Introduce at least two significant process or technology improvements per year that increase development efficiency or product quality., • Stay abreast of industry trends and advancements in web development technologies, evaluating their applicability to ongoing and future projects., • Analytical Thinker: Possesses the ability to sift through complex datasets to find actionable insights., • Problem Solver: Offers innovative solutions to BI challenges and business questions., • Self-Starter: Proactive and independent in identifying errors, gaps, and enhancement possibilities., • Technically Proficient: Able to learn and apply new techniques and technologies quickly., • Detail-Oriented: Ensures precision in both data transformation and analysis., • Collaborative: Effective in collaborating with different departments to understand and fulfill their data needs., • Articulate Communicator: Adept at translating complex data into digestible narratives for various leaders and SMEs., • Adaptability: Open to new ideas and technologies. Flexible in responding to shifting priorities and requirements. Requirements Technical Skills: Essential (Coldfusion Role): • Experience with other development languages, preferably .net or React front end development strongly preferred., • Strong knowledge of Coldfusion, including CFML, CFCs, and CFScript., • Strong background in web technologies (HTML, CSS, JavaScript, AJAX) and SQL databases., • Experience manipulating and analyzing travel agency data, • Experience working with SQL Server & Salesforce as data sources, • Experience implementing AI enabled features The STM team strives to drive innovation, provide excellent service, and display teamwork, passion and dedication throughout the lifetime of our relationships. STM works with clients to customize travel programs to create efficiencies and maximize the value of our products and services. Compensation & Available Benefits: • Competitive salary commensurate with experience, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Life Insurance, • Disability Insurance, • 401(k) plan This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PM22

About StarHire StarHire, an independent recruiting and talent acquisition consulting firm based in the Austin, TX area, boasts a global network of talent and 25 years of experience in the field. More information is at About Our Client: Optimized Gas Treating, Inc. (OGT), based in Buda, Texas (greater Austin area), is a specialized engineering firm that has been providing high-fidelity simulation software and consulting services since 1992. Optimized Gas Treating is the developer of ProTreat®, the world’s first and premier mass transfer rate-based process simulator for gas treating, and SulphurPro®, a kinetics-based simulator for sulfur recovery unit simulation. These Software as a Service (SaaS) solutions help companies who provide acid gas treating with generic and proprietary amines and physical solvents, dehydration, sour water stripping, quench towers, LNG production, ammonia syngas, HotPot scrubbing, caustic treating, and all the unit operations that exist in a sulphur recovery unit, in addition to many others. OGT’s mission is to continue developing industry leading rate-based simulation solutions as well as delivering top-tier technical support to our clients. OGT is located in Buda, Texas about 30 minutes south of Austin bordering the Texas Hill Country with relaxed country living, city amenities, and excellent schools. As the definitive industry leader in mass transfer rate-based simulation, OGT is committed to developing solutions that define best practices for complex chemical and energy processes globally. Learn more at . OGT is striking forward on a bold mission to double its sales and revenues in the next 2 years. OGT is seeking an innovative and driven Sales Engineer to sell new SaaS licensing of OGT’s commercial products, ProTreat and SulphurPro. You will join a small, high-impact Sales Team of 3 during a period of significant product momentum. You will have exciting new products to sell, including an interim software release coming in April 2026 and a major new software release anticipated at the end of 2026. The desired candidate will live and work in the United States from their home office. This is a high-growth, hunter role backed by unlimited earning potential. With a Stretch Target Earnings of $240K, this position is directly tied to the success of OGT’s mission to double sales in the next two years. A comprehensive compensation plan will be provided to shortlisted candidates. This is a pivotal, sales-first leadership opportunity to define the future of OGT's commercial strategy. We are seeking a candidate who will not only drive revenue but also introduce new sales best practices and methodology to modernize our approach. For the right performer, this role is a stepping stone with an opportunity to take leadership of the Sales Team and transition into a Sales Manager. Responsibilities • Execute the full sales cycle, demonstrating expertise in prospecting, pipeline management, nurturing leads, and closing complex technology sales., • Drive new sales through meeting with existing and potential clients either in person or through online platforms (MS Teams, Zoom, etc.)., • Grow and maintain the opportunity pipeline for the assigned geographic region, which includes North America and international regions like Europe, Asia, and South America., • Attend relevant conferences to network with existing and potential clients and travel to client sites as needed to close sales., • Understand and communicate industry needs to OGT’s management and technical development team., • Effectively use CRM (Salesforce) to collate communications and activity and collaborate with your team., • B.S. in Chemical Engineering (or other Bachelors with relevant experience in technical sales)., • 5+ years in technical sales, with preference for experience selling SaaS solutions in the chemical, electrical, energy and related sectors., • Strong networking and rapport building skills to build and maintain relationships with peers, clientele, and business partners., • Record of success increasing sales by 25 - 50% and surpassing quota or on-target earnings., • The ideal candidate thrives in a high-autonomy, tight-knit, small company culture., • Success requires a proactive, 'get-it-done' mindset, adaptability, and a genuine commitment to technical collaboration and knowledge sharing with our engineering team., • Excellent verbal and written communication skills., • Ability to travel, including international, 25-30%., • Self-motivated and able to work with minimal supervision. Optimized Gas Treating, Inc. (OGT) is an equal opportunity employer and does not discriminate against any applicant or employee due to race, color, religion, gender, national origin, age, disability, veteran status, citizenship or any other characteristic protected by federal, state, or local laws.

As a Customer Success Manager (CSM), you will play a pivotal role in ensuring our customers achieve maximum value from our platform. You’ll be responsible for onboarding, retaining, and growing customer accounts. Your work will directly impact customer satisfaction, product adoption, and overall company growth. You will work directly with our clients to help solve their problems and ensure their satisfaction while they are active accounts with us. You’ll conduct demonstrations, training sessions and regular check-ins for them. You will also work closely with employees in other departments to ensure customer questions and concerns are addressed in a timely manner. Key Responsibilities Customer Onboarding: * Guide new customers through the onboarding process, ensuring a smooth transition and quick adoption of our platform. Relationship Management: * Build and maintain strong, long-lasting relationships with key stakeholders in customer organizations. * Serve as the primary point of contact for customer inquiries, providing prompt and effective resolutions. Product Expertise: * Deeply understand our platform’s features and functionality to provide expert advice and solutions to customers. * Conduct regular training sessions, webinars, etc. to educate customers on new features and best practices. Customer Advocacy: * Act as the voice of the customer within the company, sharing feedback and insights with the product, sales, and engineering teams to drive continuous improvement. * Proactively identify potential issues and opportunities for improvement, addressing them before they impact customer satisfaction. Retention & Growth: * Monitor customer health metrics and usage data to identify at-risk accounts and proactively engage to prevent churn. * Drive customer renewals and contract extensions, ensuring a high retention rate. * Identify opportunities for upselling and cross-selling and lead the negotiation and roll out of additional products or features based on customer needs. Documentation: * Assist in creating training courses and educational materials to support hands off customer success initiatives. Collaboration: * Work closely with the sales team to ensure a smooth transition between the sales and onboarding process. * Collaborate with the product team to influence the product roadmap based on customer feedback. Who You Are * 3-5 years of experience in customer success, account management, or a related role, preferably in B2B SaaS or the construction industry. * Preference given to individuals with experience working in the construction industry (electrical, mechanical or general) or with construction-related technologies. * Strong communication and interpersonal skills, with the ability to build rapport and trust with customers both verbally and written. * Excellent problem-solving abilities and a customer-first mindset. * Technical aptitude and the ability to learn new software platforms quickly. * Data-driven approach to decision-making, with experience using customer success platforms or CRM tools (e.g., Salesforce, MS Office, etc.). * Take a sense of ownership in the work that you do. Self-motivating and able to work with minimal supervision. * Possess a client service mentality, are adaptable and willing to collaborate openly with other people About Remarcable, Inc. Remarcable is a Series A–funded SaaS company revolutionizing how contractors work. Founded by an engineer to solve the inefficiencies he faced in the field; our platform eliminates procurement and operational friction for the construction industry—especially electrical contractors. Our award-winning, SOC 2 Type II–certified B2B marketplace has processed billions in material purchases, connecting contractors, suppliers, and accounting systems in one seamless workflow. From procurement to AP automation, we deliver real-time visibility and control in a market long overdue for innovation. Backed by Insight Partners, we’re scaling fast—fueling product innovation, deep ERP integrations, and rapid go-to-market growth. Join our builder-led, high-ownership team and make a real impact in an underserved, multi-billion-dollar industry. Why Join Us? At Remarcable, you’ll work on a complex, high-value product that’s solving critical pain points for contractors across North America. You’ll be part of a small, talented team shaping the future of construction technology—operating in a vertical SaaS + marketplace model with ERP-style sales motion, sticky customer relationships, and the potential to reshape an industry. We offer full benefits including Medical, Dental, Vision, STD and Life insurance (100% Company-paid for the Employee). We also offer a 401(k) with company match and bonus potential. Our Mission To advance the adoption of technology in the construction industry and bring better efficiency, visibility, and communication to our customers. Job Details • Full-Time, • Benefits: Standard Remarcable Package, • PTO: Two weeks per year in the 1st year

Overview: The Salesforce Developer will play a critical role in designing, developing, and implementing Salesforce solutions that meet the unique needs of our nonprofit clients. The ideal candidate will have at least 3 years of experience working in a nonprofit organization, higher education institution, or in a consultancy that supports nonprofits. This role requires a deep understanding of Salesforce architecture, development, and best practices. As the Salesforce Developer, you will work closely with Zuri clients and project teams to understand their business needs so you may design, develop, and deliver scalable, high-performing solutions on the Salesforce platform. You will provide expertise and support to clients in configuration, customization, system integration, and technical risk mitigation. You will stay informed about the latest Salesforce releases and feature updates, ensuring that development is optimized to the most up-to-date toolsets and functionality, allowing you to serve as a mentor to colleagues and consult in pre-sales activities. • Design and develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and goals., • Collaborate with the technical lead in the technical design and implementation of Salesforce solutions, ensuring they are scalable, secure, and aligned with best practices., • Develop and maintain relationships with clients and senior leadership., • Collaborate with technical and non-technical stakeholders to gather and analyze requirements and business needs in order to provide recommendations for technical specifications and solutions., • Intentionally cultivate a collaborative environment that encourages creative problem solving from all involved parties., • Develop and maintain Apex classes, triggers, Visualforce pages, Lightning components, and other custom code., • Integrate Salesforce with other systems and third-party applications using APIs and middleware., • Provide technical guidance and mentorship to junior developers and other team members., • Conduct regular system audits and prepare for Salesforce releases, ensuring smooth transitions and minimal disruption., • Troubleshoot and resolve issues related to Salesforce applications and integrations., • Stay up-to-date with Salesforce advancements and industry trends to continuously improve our Salesforce environment., • Participate in pre-sales activities, including providing technical expertise and assisting with solution demonstrations., • Develop and implement reusable components and scalable solutions that can be adapted across multiple client projects., • Participate in our knowledge-sharing culture by contributing to internal documentation and best practices., • Minimum of 3 years of experience as a Salesforce Developer in a nonprofit organization, higher education institution, or consultancy supporting nonprofits., • Salesforce certifications such as Salesforce Certified Platform Developer I & II, Salesforce Certified Application, • Architect, or Salesforce Certified System Architect are highly desirable., • Strong proficiency in Apex, Visualforce, Lightning Components, and Salesforce APIs., • Comfortability managing multiple projects at a time with fast turnaround times., • Experience with data migration, integration tools, and ETL processes, including Mulesoft, Talend, Dell Boomi, etc., • Excitement for finding creative solutions to complex technical problems., • Experience and willingness to work autonomously as well as collaboratively with your team and across teams., • Passion for nonprofit and/or higher education work and a commitment to using technology for social good., • Knowledge of nonprofit fundraising or higher education development/advancement., • Meticulous attention to detail, strict adherence to development standards, and a commitment to best practices., • Proactive and informed approach to managing client expectations, engaging with client leadership, and strategic direction of project teams., • Highly analytical, technically proficient, and able to learn new environments, new tools, and software usage., • Ability to communicate with both technical and non-technical stakeholders and staff effectively and accurately through all levels of the agency., • Demonstrated commitment to fostering and maintaining an environment of diversity, inclusion, and belonging., • The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time., • Experience with one or more of the following Salesforce packaged solutions: ascend, Affinaquest, NonprofitCloud, NPSP, and/or EdCloud., • Experience with one or more of the following integration middleware solutions: Dell Boomi, Mulesoft, Workato,, • Talend, Jitterbit, Informatica, or Snaplogic., • Experience working with large non-profit or higher education organizations, with knowledge of applicable fundraising and business processes., • Familiarity with advancement data governance best practices and compliance requirements., • Experience with advancement-specific tools like Banner, Advance, BBCRM, Paciolan, GiveCampus Graduway, EverTrue, or iModules., • Experience with Agile environments or knowledge of Agile best practices., • Experience with managing projects in a consulting setting., • Understanding of environment management, release management, code versioning best practices, and deployment methodologies.

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations, including Clorox and the United Nations, drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows. Reporting to the Head of CRM Systems, you will design, develop, and maintain Salesforce CRM, Zendesk, and integrated sales and support tools. Working closely with a Business Analyst, you will translate ambiguous business requirements into complete, scalable technical solutions. • Lead the technical design and deployment of medium to large-scale features independently over weeks to months-long cycles, ensuring high-quality, maintainable solutions., • Take business requirements with some ambiguity and implement complete solutions, including object configuration, automation, reporting, and security settings, • Proactively identify and manage cross-functional dependencies, coordinating with teams like Finance, Revenue Operations, and Security to ensure comprehensive solution delivery and governance., • Serve as technical reviewer for junior application developer submissions, enforcing coding standards and best practices., • Configure and maintain Salesforce declarative development and Zendesk workflows (triggers, automations, macros, SLA policies), • Administer and optimize sales engagement tools (e.g., ZoomInfo, Gong, SalesNav), • Perform and drive proactive system maintenance, including regular Security Reviews, Release Updates, Health Checks, and Optimization efforts, • Cross-train on adjacent systems to increase team flexibility and reduce single points of failure, • Drive improvements to assigned systems - identify needed changes and implement them, • Build quality configurations with peer reviews, testing, proper rollout, and monitoring, • Provide second-level support and maintain technical documentation, • Mentor and guide 1-2 junior application developers on technical issues and best practices for ticket resolution, • 5+ years of Salesforce/CRM administration experience, • 3+ years customer support platform experience (Zendesk, Gainsight, SupportLogic), • Experience with sales engagement tools, marketing platforms, and GTM integrations, • Track record of independently completing medium-scope projects, • Proven experience in mentoring and onboarding junior team members., • Salesforce Administrator Certification required; Salesforce Advanced Administrator Certification preferred, • Zendesk Administrator Certification preferred, • Strong understanding of assigned systems with the ability to identify and drive improvements, • A demonstrated ability to investigate and resolve areas of ambiguity in business requirements to drive clear technical direction, • Strong prioritization, communication, and problem-solving skills, • A self-starter with a builder's mentality and a natural curiosity to improve efficiency, • Additional Salesforce Certifications (App Builder, Platform Developer I, Sales/Service Cloud Consultant), • Understanding of ITIL principles and customer service best practices, • Zendesk Certifications or Salesforce Trailhead Ranger status, • SOQL/SQL, APIs, webhooks, or iPaaS platforms (Workato, Zapier, Mulesoft), • Experience with Gong, ZoomInfo, HockeyStack, Chat technologies, Braze, or SupportLogic We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team. • Industry competitive compensation and equity plan, • Flexible time off, sick days, and 13 paid holidays, • Comprehensive medical insurance including Health, Dental, and Vision, • Paid parental leave (plus fertility, adoption, and other family planning benefits), • In-office workspace (San Francisco), • Monthly allowance for wellness, reading, and access to LinkedIn Learning for continued development, • Events and activities both team-based and company-wide that inspire, educate, and cultivate Pantheon is an equal-opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need reasonable accommodation due to a disability for any part of the interview process, please contact . Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment. After an offer is made and accepted, E-verify will be utilized to establish your identity and employment eligibility as required by the U.S. Department of Homeland Security. To review the Employee and Applicant's Privacy Policy, click___. Visa Sponsorship is not available at this time.

About Sequel Sequel, headquartered in Manchester, New Hampshire, is a company developing the next generation of transformative drug-delivery advancements starting with diabetes. Sequel’s approach is to look at diabetes management holistically to advance systems that make living with diabetes simpler and easier for all. Sequel’s flagship product, the twiist Automated Insulin Delivery (AID) System, launched in July 2025 for people with type 1 diabetes providing them with personalized diabetes management. We are seeking a Salesforce System Engineer to serve as the technical lead and solution architect for our CRM platforms. This individual will own the system design, configuration standards, and technical implementation of Salesforce Health Cloud, Sales Cloud, and related solutions. As a key technical partner to the Salesforce Product Manager, you will translate business requirements into scalable, secure, and future-ready solutions. You’ll collaborate with cross-functional teams (Commercial, Clinical Ops, Customer Support, Data/Integration, and IT Security), ensure platform performance, guide platform enhancements, and lead the technical delivery of a HIPAA-compliant CRM that supports our rapid growth. This role blends architectural thinking, configuration expertise, integration design, and hands-on build. • Platform Architecture & Design Lead the system architecture and technical design of Salesforce Health Cloud and Sales Cloud solutions. Define data models, object relationships, sharing rules, and platform integration patterns. Ensure alignment between business goals, product roadmaps, and scalable system architecture., • Configuration & Technical Implementation Translate functional requirements into robust technical designs and declarative solutions. Implement and optimize Flows, Process Builder, Custom Objects, Page Layouts, Validation Rules, and Permissions. Review and guide Apex code and Lightning component development (via internal or external developers)., • Integration & Data Engineering Support Partner with data and integration teams on APIs, ETL pipelines, and external data connections (e.g., Snowflake, S3, MuleSoft). Design secure, scalable, and performant integration architectures between Salesforce and adjacent systems., • Release Management & Change Control Coordinate with the Product Manager to plan and execute platform releases, enhancements, and testing cycles. Support change control processes including sandbox management, deployment automation, and documentation. Identify and resolve deployment risks and cross-environment dependencies., • Compliance, Security & Governance Ensure the Salesforce environment adheres to HIPAA, FDA, and internal security and data retention requirements. Partner with IT Security and Compliance to implement appropriate encryption, access controls, and audit logging., • Documentation & Support Create technical documentation for configurations, data models, and integrations. Mentor admins or junior engineers, and support troubleshooting as a Tier 3 resource for Salesforce issues., • Bachelor’s degree (4-year) in Computer Science, Engineering, Information Systems, or related technical discipline preferred, or equivalent combination of education and experience., • 5+ years of experience as a Salesforce System Engineer, Technical Consultant, or Solution Architect., • 3+ years working directly with Salesforce Health Cloud and/or Sales Cloud in regulated environments., • Active Salesforce certifications (e.g., Platform App Builder, Advanced Administrator, Data Architect, or Integration Architect) are strongly preferred., • Deep understanding of Salesforce declarative tools (Flows, Permissions, Object Model, Profiles, Sharing Settings)., • Experience integrating Salesforce with external platforms using REST/SOAP APIs, middleware, or file-based data loads., • Knowledge of Apex, SOQL, Lightning Web Components (LWC), and deployment tools (Change Sets, VS Code, DevOps Center, or CI/CD pipelines)., • Familiarity with Salesforce Connect, External Objects, data sync strategies, and error handling., • Experience in designing and optimizing data models for both B2B and B2C use cases., • Strong working knowledge of HIPAA and data privacy standards., • Experience supporting technology in med-tech, healthcare, or other FDA-regulated domains preferred., • Strong systems thinking, documentation skills, and the ability to break down complex requirements., • Ability to collaborate effectively with business users, architects, and technical partners., • Comfortable in fast-paced environments where flexibility and initiative are key., • Proven track record managing cross-functional projects and facilitating workshops or requirement sessions.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. POSITION SUMMARY: The Regional Vice President is a front line sales leader who will leads a team of Enterprise Account Executives in the TOLA region. This role will be responsible for running a regional plan, building out the territory, developing Enterprise Account Executives within the region, while implementing a strong sales methodology, working complex enterprise sales cycles, while focused on the Harness software and services. KEY RESPONSIBILITIES • Meet or exceed monthly, quarterly and yearly revenue targets, • Develop and execute a comprehensive regional plan, • Accelerate customer adoption, • Continually build and grow a robust sales pipeline, • Work with partners to extend reach & drive adoption, • Lead contract negotiations, • Develop long-term strategic relationships with key accounts, • Ensure customer happiness and success, • Help to recruit and build TOLA sales team, • Travel throughout the region and beyond as needed ABOUT YOU • At least 3 years formal sales leadership experience building and leading high performance sales teams, • High career trajectory and potential, • Someone with experience in a start-up environment, • Consistent overachievement in previous roles, • Significant enterprise sales and strategic customer development experience, • Experience practicing and implementing a sales methodology, such as MEDDPICC, • Track record in closing large, complex deals across verticals in the Fortune 500, • History of accurate forecasting and business reporting, • Experience in working with Salesforce and other sales oriented tracking tools WHAT YOU WILL HAVE AT HARNESS • Competitive compensation, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Employee Assistance Program (EAP), • Paid Time Off, Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team-building events, • Recharge & Reset Program, • Monthly internet & cell phone reimbursement, • Commuter benefits Work Location • This is a hybrid role based in the TOLA area Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. A valid authorization to work in the U.S. is required. Compensation posted is base for the role Pay transparency$220,000—$220,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Swiftly is a retail digital technology startup founded in 2018 and headquartered in the Bay Area. We empower regional and independent grocers to compete in a digital-first world by providing best-in-class app, web, loyalty, and e-commerce solutions—without SaaS fees. Instead, Swiftly drives revenue through its retail media network, sharing profits with retailer partners.With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. Our AI-powered platform helps retailers build strong digital relationships, while our solutions—Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns—drive shopper engagement and brand success. Our mission: Enable brick-and-mortar retailers to thrive in a digital world. Position Summary:Swiftly is looking for a customer success manager that will be focused on driving retailer outcomes, accelerating adoption, and ensuring long term partnerships that deliver measurable value. The Customer Success Manager (CSM) will own the post-sale relationship for a portfolio of grocery retailers. Serving as the primary strategic partner, driving onboarding, adoption, performance, retention, and expansion across Swiftly’s product suite. This role blends relationship management, operational execution, and data-driven insights. The CSM will work cross-functionally with Implementation, Product, Sales, Support, and Media teams to ensure customers are successful, supported, and growing. This is a hybrid role as a part of this book of business, this customer success manager will be available onsite for key customer work and strategy at least 3 days week. This will be 9-5pm in the offices in Modesto or Dublin, California. • Own the end-to-end post-implementation relationship for assigned retailer accounts, • Act as the primary point of contact and trusted advisor for customer stakeholders, • Develop account success plans aligned to retailer goals, KPIs, and revenue targets, • Proactively identify risks, opportunities, and optimization paths, • Drive product adoption across Swiftly solutions (apps, web, retail media, audience optimizer), • Ensure customers understand and realize measurable value from the platform, • Lead regular business reviews (QBRs / MBRs) focused on performance, insights, and roadmap alignment, • Drive VOC feedback, delivery and outcome progress, • Translate data into clear, actionable recommendations for customers, • Drive renewals and retention outcomes (GRR / NRR) for your portfolio, • Identify and support upsell and expansion opportunities in partnership with Sales, • Support revenue growth initiatives including new features, media offerings, and pilots, • Partner closely with Implementation/solutions engineering during handoff and early lifecycle, • Coordinate with Support and Product to resolve issues and escalate feedback, • Represent the voice of the customer internally and influence product priorities, • Contribute to process improvements, playbooks, and scalable CS programs, • Maintain accurate account data, health scores, and forecasts in CRM/CS tools, • Track key metrics including adoption, usage, revenue performance, and NPS, • Follow established CS processes while contributing to continuous improvement, • Other related duties as assigned, • 3–6+ years of experience in Customer Success, Account Management, or Client Services, • Experience supporting B2B SaaS customers (MarTech, AdTech, Retail Tech preferred), • Strong ability to manage multiple accounts and priorities simultaneously, • Data-driven mindset with comfort analyzing performance metrics and trends, • Excellent communication skills—written, verbal, and executive-level, • Proven track record of driving retention and customer satisfaction, • Ability to be onsite at least 3 days a week in office in Modesto or Dublin, California, • This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without the need for current or future sponsorship, • Experience working with retailers, grocery, or retail media networks, • Familiarity with mobile apps, digital advertising, or media performance metrics, • Experience with CRM and CS tools (Salesforce, Jira/Confluence, Gong, Amplitude, project management solutions, etc.)

Company Overview:Age of Learning® is the leading developer of engaging and effective Pre-K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company’s research-based curriculum, developed by education experts, includes the award-winning programs ___® Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy®, My Reading Academy®, and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ___. Summary:Age of Learning is seeking to hire an Associate Account Executive who will be working closely with our Account Executive assigned to California. In this role, you will collaborate with the Account Executive to build and expand our world-class schools' business in your assigned state. The Associate Account Executive will help execute go-to-market strategies aligned with growth objectives and will be directly involved in field sales efforts, including prospecting, site visits, as well as managing and closing a defined segment of accounts. In addition to outreach and customer-facing activities, this role will include administrative and operational support. Tasks will include logging activity in SalesForce (CRM), updating/sending proposals, coordinating follow up calls, and order processing. This is a strong opportunity for former educators and/or recent college graduates looking to launch a sales career in the EdTech space. You will report directly to the Vice President of Sales and will receive training, coaching, and mentorship from an experienced Account Executive while gaining hands-on experience managing your own pipeline and contributing directly to the growth of innovative, world-class educational products. • Qualify and generate leads and build strong relationships by proactively engaging, nurturing, and finally closing sales with both cold and warm prospects through consistent outreach efforts, • Build and maintain a consistent pipeline of qualified prospects to support overall territory and revenue goals, • Set up initial meetings and calls between prospective schools/districts for your Account Executive, • Travel to conferences and conduct site visits for prospective accounts, • Support Account Executive with necessary post-meeting tasks, such as logging activity in SalesForce, sending meeting recap emails, updating proposals, and coordinating follow up calls., • Proactively seek out new schools/districts within assigned markets to expand overall territory coverage and pipeline growth, • Identify, research, and engage prospective district-level stakeholders to uncover needs, priorities, and buying readiness, • Collaborate with management and marketing on outreach projects, • Develop a high level of understanding of Age of Learning products and how we fit into the marketplace, • Maintain a high level of outbound activity including phone calls, emails, and stop-ins., • Utilize HubSpot, Salesforce, Starbridge, and Zoom Phone for cold calling and email to generate new sales opportunities., • Bachelor’s degree and/or 3 years or relevant work experience, • Prior experience working in the EdTech, Software Sales and/or K-12 space (former educators encouraged to apply!), • Have a thorough understanding of the education marketspace, • Experience working with SalesForce, HubSpot or other CRM Software, • Must have valid drivers license and reliable access to transportation

About Renaissance When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide. Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve. Job Description We believe that Customer Success is all about understanding your customers’ desired outcomes and working with them to ensure they experience the most value possible along the way. As a Customer Success Manager (CSM) at Renaissance, you are a part of the teacher and administrator journey through onboarding, nurturing, and renewal. The goal is to not only retain your customers, but to ensure that they have an exceptional experience with our platform(s) that drives successful student learning outcomes. This role manages District and School level accounts, and we are looking for you to drive successful implementations at scale while also achieving Renaissance’s business outcomes. Territory: Washington and Oregon In this role as CSM Scaled, you will be responsible for: • Manage a high-volume portfolio (300–350 accounts / ~$2.5M ARR), driving renewals, retention, and customer value through proactive risk mitigation, • Execute a scaled engagement strategy, segmenting customers by ARR and leveraging a mix of automated, 1:many, and targeted high-touch interactions, • Deliver value through data-driven insights, including customer health scores, usage trends, and adoption metrics to prioritize outreach and reduce churn risk, • Lead key customer initiatives (e.g., back-to-school readiness, business reviews) aligned to customer goals and outcomes, • Partner closely with Sales to identify and support expansion opportunities across accounts, • Utilize tools such as Salesforce, Gainsight, and Outreach to manage customer success activities at scale, • Act as the customer advocate by surfacing insights, resolving risks, and collaborating cross-functionally to improve the customer experience Qualifications For this role as Scaled CSM, you should have: • 1-3 years of experience in Customer Success, Account Management, Renewals, or Sales, • Experience managing a high-volume or scaled book of business preferred, • Strong analytical and organizational skills with the ability to manage multiple priorities efficiently, • Excellent communication and relationship-building skills across a variety of stakeholders, • Demonstrated ability to use data and insights to drive customer outcomes and retention Who You Are • Customer-focused with a strong sense of ownership and accountability, • Data-driven and solutions-oriented, with strong problem-solving skills, • Effective communicator, comfortable engaging with both internal teams and external partners, • Adaptable and able to thrive in a fast-paced, evolving environment, • Collaborative team player with a continuous improvement mindset Additional information All your information will be kept confidential according to EEO guidelines. Salary Range: $68,000 - $75,200 This range is based on national market data and may vary by location. This is a base salary only, additional bonus for hitting CSM targets applies. #LI-Remote Benefits for eligible US employees include: • World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth, • Health Savings and Flexible Spending Accounts, • 401(k) and Roth 401(k) with company match, • Paid Vacation and Sick Time Off, • 12 Paid Holidays, • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program, • Tuition Reimbursement, • Life & Disability Insurance, • Well-being and Employee Assistance Programs Benefits listed apply to eligible U.S. employees in accordance with Renaissance’s benefits eligibility criteria. Contractor and other non‑employee roles are not eligible for Renaissance employee benefits. Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future! Equal Opportunity Employer Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law. For California Residents, please see our Privacy Notice for California Job Candidates ___. Reasonable Accommodations Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact ___. Employment Authorization Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time. For more information about Renaissance, visit: ___

The Information Technology team at Rubrik influences business processes, employee experience, and technologies to scale our organization to $1B+. This team creates operational efficiency across the company by centralizing the management of Infrastructure, Technology, and Data. The IT team ensures all stages of the software development lifecycle in a secured environment and scrutinizes the deployment of proper processes along with governance. They champion Rubrik on Rubrik and are the first customers of the Engineering teams at Rubrik. Rubrik Corp IT is constructed of 100% SaaS and 0% on-premises. The IT team caters to accelerated enhancement of business value and multiple day-to-day business processes through our varied SaaS applications like___, Oracle Netsuite, Workday, Snowflake, Etrade, jitterbit, Allocadia, etc. This team also delivers high-paced business outcomes with 100% system uptime backed by agile, nimble, simple, but cohesive Cloud architectures. • Provide day to day Salesforce support/bugfix to our end users, • The single point of contact for all Salesforce needs on the GovCloud, • The primary point of contact for the customer support team on all SFDC needs during PST hours, • Support end users in data extractions, reports, KPIs and dashboards, • Ability to do Unit Testing for bug fixes, • Monitor and maintain the ongoing system integrations between Salesforce and other upstream/downstream applications, • Working experience with third-parties to provide technical support, research, troubleshooting and be able to resolve issues in a timely manner, • Maintain up-to-date knowledge of Salesforce functionality on new releases, customizations and integrations, • Collaborate with cross-track teams to troubleshoot business system related issues, • 2+ years of experience in Salesforce development/admin, • Experience in Sales and Service cloud, • Experience with CI/CD Devops including using tools such as: Visual Studio Code, Git, Bitbucket and Jira, • Ability to troubleshoot the Salesforce platform: sharing and visibility, bulk DML operations, Apex, callouts, etc., • Experience working with Force.com Apex Classes, Apex triggers, Batch Apex, Lightning Web Components (LWC), Visual Force (VF Pages), Integration (REST, SOAP, Change Data Capture, Platform Events), Force.com API, SOQL and SOSL, • Good communication skill to work with global team, • Experience in backend JavaScript is plus, • SOX or ITGC’s experience preferred, • Experience in ticketing systems like JIRA, • Ability to reprioritize tasks and manage time to deliver results on requests, • Bachelor's Degree in Computer Science Security and Privacy Responsibilities: This position carries special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests: • Know, acknowledge, and follow system-specific security policies and procedures;, • Protect data and individual privacy per requirements and regulations;, • Perform ongoing activities in compliance with service and contractual obligations;, • Participate in role-based training, completing assignments on a timely basis;, • Report security issues promptly, and aid investigation when needed;, • Support controlled changes and vulnerability remediation activities; and, • Work collaboratively with Information Security in designing, implementing, assessing or enhancing system-specific security and privacy controls. Position Risk Designation: This position carries duties and responsibilities involving the U.S. Federal Government’s interests. The selected incumbent may be subject to one or both of the additional background checks with periodic re-screening as noted below: Position Risk Designation: Non-Sensitive, Low Risk, Tier 1 Incumbents without access to U.S. Government data may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National Agency Check and Inquiries (NACI)). Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust) Incumbents with access to U.S. Government data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk. Position Risk Designation:Moderate Risk Law Enforcement (CJIS) When hired for a position where access to Moderate Risk criminal justice information is required, the employee must complete a fingerprint-based national criminal history background check within 30 days after the employee’s start date. The minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US (SF Bay Area, DC Metro, NYC, Seattle) Pay Range$122,600—$183,800 USDThe minimum and maximum base salaries for this role are posted below; additionally, the role is eligible for bonus potential, equity and benefits. The range displayed reflects the minimum and maximum target for new hire salaries for the role based on U.S. location. Within the range, the salary offered will be determined by work location and additional factors, including job-related skills, experience, and relevant education or training.US2 (all other US offices/remote) Pay Range$110,300—$165,500 USD Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Rubrik Security Cloud delivers complete cyber resilience by securing, monitoring, and recovering data, identities, and workloads across clouds. Rubrik Agent Cloud accelerates trusted AI agent deployments at scale by monitoring and auditing agentic actions, enforcing real-time guardrails, fine-tuning for accuracy and undoing agentic mistakes. ___ | ___ | ___ | ___ At Rubrik, we are dedicated to fostering a culture where people from all backgrounds are valued, feel they belong, and believe they can succeed. Our commitment to inclusion is at the heart of our mission to secure the world’s data. Our goal is to hire and promote the best talent, regardless of background. We continually review our hiring practices to ensure fairness and strive to create an environment where every employee has equal access to opportunities for growth and excellence. We believe in empowering everyone to bring their authentic selves to work and achieve their fullest potential. * Our Company: We are committed to building a merit-based organization that offers equal access to growth and success for all employees globally. Your potential is limitless here. * Our Culture: We strive to create an inclusive atmosphere where individuals from all backgrounds feel a strong sense of belonging, can thrive, and do their best work. Your contributions help us innovate and break boundaries. * Our Communities: We are dedicated to expanding our engagement with the communities we operate in, creating opportunities for underrepresented talent and driving greater innovation for our clients. Your impact extends beyond Rubrik, contributing to safer and stronger communities. Rubrik is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Rubrik provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rubrik complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us at if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

About Us We are seeking an AI Solutions Engineer to guide the strategy, architecture, and hands-on development of AI-powered agents, workflows, and automation solutions that materially improve Sales performance. This role combines elements of AI product management, architecture, and hands-on solution development This is a hybrid execution and builder role. You will: • Guide and develop the Sales AI roadmap, • Develop scalable agentic solutions, • Build production-grade AI agents and automations, • Enable citizen developers across Sales, • Serve as the primary AI subject matter expert for the organization You will work at the intersection of Sales, Sales Engineering, Operations, IT Enterprise Architecture, and Development — ensuring AI solutions are practical, secure, scalable, and outcome-driven. This role is critical to enabling sellers and Sales Engineers to operate faster, smarter, and with higher impact across the entire customer lifecycle. Sales AI Strategy and Roadmap • Guide the end-to-end AI strategy for Sales aligned to Sophos’ AI-first framework, • Identify and prioritize high-ROI AI use cases across the Sales lifecycle (discovery, qualification, scoping, proposals, competitive positioning, win/loss, reporting), • Develop and maintain a multi-quarter AI roadmap with clear business impact metrics, • Align initiatives with enterprise architecture, governance, and security standards AI Engineer and Hands-On Development • Architect and build AI agents using Microsoft Copilot Studio, Power Automate, and the broader Power Platform, • Design multi-agent workflows, orchestrations, and structured automation patterns, • Integrate agents with enterprise systems (Salesforce, data warehouses, SharePoint, Teams, internal tooling), • Develop reusable blueprints, templates, and connectors to accelerate future builds, • Prototype rapidly, validate with users, and evolve solutions to production scale, • You will not just ideate – you will build. Cross-Functional Collaboration & Delivery • Partner with the SE Development team to transition prototypes into hardened, scalable production solutions, • Collaborate with IT Enterprise Architecture to ensure governance, compliance, and data security, • Work with Sales, SE Ops, and Business Operations to translate workflows into AI-enabled solutions Enablement, Evangelism & Adoption • Drive adoption through workshops, office hours, and leadership engagement, • Host internal workshops, training sessions, demos, and office hours, • Build prompt guides, how‑to resources, and role‑specific enablement materials, • Act as a champion for AI‑enhanced productivity and best‑practice usage patterns, • Lead the Sophos SE AI Interlock team in partnership with our Product groups Measurement and Continuous Optimization • Define KPIs tied to revenue lift, efficiency gains, cost reduction, and quality improvements, • Implement telemetry and usage tracking for AI agents, • Refine agents based on adoption patterns and performance data, • Publish impact summaries demonstrating measurable business value Required Qualifications • 2+ years of hands‑on experience with Power Automate, Power Apps, or similar low‑code tools, • Experience building AI agents or conversational systems using Copilot Studio or similar tools, • Strong understanding of enterprise integration patterns and APIs, • Experience translating business workflows into automation and AI solutions, • Knowledge of governance, data security, and compliance considerations in enterprise AI, • Experience collaborating with technical delivery teams or developer, • Ability to rapidly prototype, test with users, and iterate based on feedback, • Strong organizational, executive communication, and stakeholder management skills Preferred Experience • Experience in B2B SaaS or cybersecurity Sales environments, • Experience leading AI or automation programs at scale, • Familiarity with agentic AI patterns (orchestration, grounding, document ingestion, action execution), • Experience with Power BI or analytics-driven insight generation, • Experience building internal Centers of Excellence or citizen developer programs In the United States, the base salary for this role ranges from $75,600 to $126,000. In addition to the base salary, there's a component for target sales commissions alongside a comprehensive benefits package. A candidate’s specific pay within this range will depend on a variety of factors, including job-related skills, training, location, experience, relevant education, certifications, and other business and organizational needs. #li-remote #b1 #li-MG1 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy ___We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

MuleSoft Lead Developer Location: Remote (EST preferred) Key Responsibilities • Lead integration strategy and execution: Design and deliver scalable, reusable MuleSoft APIs and integrations while ensuring alignment with business needs and technical standards., • Collaborate at all levels: Partner with architects, business analysts, and stakeholders (including client executives) to gather integration requirements and clearly communicate implementation strategies., • Hands-on leadership: While not a full-time developer role, be capable of jumping into the code and logs when necessary to troubleshoot issues and guide solutions., • Solution design and triage: Analyze integration problems at a high level, identify root causes, and define effective solutions. Be able to explain the how and why behind your approach., • Establish best practices: Define and enforce MuleSoft development best practices, coding standards, and integration patterns., • Manage full API lifecycle: Oversee design, development, deployment, monitoring, and versioning of APIs and integrations., • Mentor and guide developers: Provide technical leadership through code reviews, training, and coaching, ensuring quality and knowledge sharing., • Ensure security and compliance: Adhere to data privacy standards and corporate governance policies., • Engage in Agile delivery: Actively participate in Agile/Scrum ceremonies and support sprint planning, estimation, and delivery. Required Qualifications • Bachelor’s degree in Computer Science, Information Technology, or a related field., • 5+ years of integration development experience, including 5+ years in MuleSoft., • MuleSoft Certified Developer (Level 1 or 2) and/or MuleSoft Certified Integration Architect preferred., • Strong understanding of RESTful APIs, RAML, JSON, XML, and SOAP., • Hands-on experience with Anypoint Studio, API Manager, Runtime Manager, and DataWeave., • Skilled at log analysis and troubleshooting, with the ability to pinpoint issues and design solutions quickly., • Familiarity with CI/CD pipelines (e.g., Git, Jenkins) and DevOps practices., • Knowledge of cloud platforms (AWS, Azure, or GCP) and containerization (Docker, Kubernetes) is a plus., • Experience integrating with Salesforce and related ecosystems is strongly preferred., • Excellent problem-solving, leadership, and communication skills with the ability to work directly with senior stakeholders. What We’re Looking For This is a leadership role with a hands-on edge. We need someone who can step back and drive overall solution architecture while also rolling up their sleeves when required. You must be able to: • Explain implementation strategies at a high level to business and technical stakeholders., • Dive deep into logs and code to triage and resolve issues., • Walk through real-world examples of your problem-solving process., • Define and enforce best practices to ensure scalable and secure integrations.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As a Senior Software Engineer within the Business Technology Transformation (BTT) team, you will be the technical engine behind Toast’s physical product journey. You will work on high-impact projects that ensure our customers receive their hardware on time by optimizing the systems that govern inventory and delivery. A day in the life (Responsibilities) • System Integration: Plan and execute complex integrations between our core restaurant platform and Supply Chain systems like NetSuite ERP, Salesforce, and Shipium., • Technical Design: Draft high-level technical designs and engineering plans for scalable services that handle large transactional volumes., • Order Lifecycle Management: Implement and maintain both new and legacy integrations across disparate platforms to ensure a seamless Order Management flow., • Quality & Stability: Develop and automate end-to-end testing to provide confidence in production releases, conducting root-cause analysis when issues arise., • Collaboration: Partner closely with Product Owners and stakeholders in Supply Chain, Finance, and Operations to translate business goals into technical reality. What you'll need to thrive (Requirements) • Backend Expertise: 5-7+ years of experience delivering high-quality, reliable services using Java, Kotlin, or other object-oriented languages., • Supply Chain Knowledge: Familiarity with the technical logic behind Order Management, Warehouse Management (WMS), or Transportation Management (TMS) systems., • Integration Proficiency: Proven experience working with REST, XML, and JSON to connect disparate enterprise applications., • Data Mastery: A strong understanding of data manipulation and distribution, ensuring data integrity across multiple systems., • Technical Rigor: Excellent version control and QA skills, with a focus on building scalable technology that avoids future tech debt. What will help you stand out (Nonessential Skills/Nice to Haves) • Enterprise Platforms: Hands-on experience with NetSuite (SuiteScript), Salesforce, or Zuora Billing., • iPaaS Tools: Experience with Workato or similar integration platforms., • Modern Infrastructure: Exposure to distributed systems, SQL, and messaging services like Pulsar., • CI/CD: Practical experience with CI/CD best practices in a cloud-based environment. AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$168,000—$269,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About StarRez StarRez is the global leader in student housing software, providing innovative solutions for on and off-campus housing management, resident wellness and experience, and revenue generation. Trusted by 1,400+ clients across 25+ countries, StarRez supports more than 4 million beds annually with its user-friendly, all-in-one platform, delivering seamless experiences for students and administrators. With offices in the United States, Australia, the UK, and India, StarRez blends the robust capabilities of a global organization with the personalized care and service of a trusted partner. The Role StarRez is seeking a Team Lead, Customer Success to play a pivotal role in driving customer satisfaction, retention, and growth. This position is a hybrid of people leadership and customer relationship management, responsible for coaching and supervising a team of CSMs while also maintaining a small book of business. By ensuring consistent delivery of exceptional customer experiences, the Team Lead directly contributes to the company’s goals of maintaining and improving Net Revenue Retention (NRR), increasing customer engagement and value realization, and driving a high Net Promoter Score (NPS) This is an opportunity to influence both the success of our customers and the development of our Customer Success team. Role Specifics • Work Location: Remote (US), • Travel: 5% (The percentage of travel is an estimation and may vary depending on business need.), • Compensation Structure: In addition to the base salary listed below, this role is eligible for a performance-based bonus., • Reporting Structure: This role reports to the Manager, Customer Success. Application Deadline: This role will accept applications until March 11th, 2026 at 5PM CDT unless otherwise posted. What You Will Own Team Leadership & Development • Lead, coach, and mentor a team of Customer Success Managers (CSMs), ensuring consistency in process, customer engagement, and delivery of value, • Conduct regular 1:1s with CSMs to review accounts, provide feedback, and support career development, • Oversee onboarding and training for new team members; build scalable training resources, • Act as an escalation point for complex customer issues, providing guidance and resolution strategies, • Monitor team performance against KPIs tied to NRR, customer health, and engagement, • Drive alignment across Customer Success, Services, and Support to ensure smooth customer transitions and continuity of service Customer Portfolio Ownership • Maintain a select portfolio of customers, delivering the same high-touch success management expected of CSMs, • Drive adoption, value realization, and customer satisfaction through regular engagement, consultative guidance, and proactive account planning, • Identify opportunities for growth and expansion, contributing to account-level NRR, • Conduct NPS follow-up conversations and translate customer feedback into actionable improvements, • Serve as a trusted advisor to customers, ensuring alignment between their business objectives and our solutions Programs & Processes • Contribute to the design and continuous improvement of Customer Success programs, playbooks, and processes, • Provide monthly reporting to leadership on customer health, NRR trends, engagement, and NPS performance, • Partner cross-functionally to close feedback loops, improve onboarding and training processes, and enhance the overall customer experience Required Qualifications • 2+ years in a Customer Success role with direct customer-facing responsibilities, • Experience leading or mentoring peers, with demonstrated ability to coach and develop others, • Strong communication and facilitation skills, both written and verbal, with the ability to influence at multiple organizational levels, • Strong problem-solving and judgment skills; proven success in issue management and conflict resolution, • Proficiency with Salesforce or similar CRM, and comfort leveraging data/metrics to inform decisions Preferred Qualifications • Experience in a SaaS environment, ideally with higher education or related industries, • 3+ years of experience working cross-functionally with Services, Support, and Product teams, • Bachelor’s degree or equivalent practical experience, • Familiarity with NRR, NPS, and customer health metrics, • Experience balancing customer advocacy with company goals Reasons to join our Team: • Opportunity to be a part of a well-established, high-performance company that has been in business for over 30+ years, • Full benefits including health care, paid time off, life insurance, and 401k plan with company match for eligible team members., • A supportive team environment with emphasis on learning and development opportunities, • Our Promise: You will learn, grow, and be appreciated for your impact and contributions., • Z-Factor: Our most celebrated value, you will work with a team of caring, high-performing, and passionate people who have fun supporting our vision, innovation, and continuous improvement. Even if you don't have all of the Preferred Qualifications listed above, but feel you have what it takes to succeed in the role, we would love to hear from you! We are proud of our diverse workforce and are dedicated to creating a safe and welcoming environment for all employees. People from various ethnicities, ages, genders, and abilities are encouraged to apply. Notice to external Recruiters and Recruitment Agencies: StarRez will not accept unsolicited resumes from recruitment agencies, headhunters, or any other third parties for this role through this website or directly to any employee. StarRez and any of our subsidiaries will not pay fees to any third-party agency or company. In addition, we ask that you do not reach out to any employee with regards to this position, or any other positions, now, or in the future. US - Salary Range $86,000 - $96,000 USD StarRez is an equal opportunity employer.

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles. Empowering the world starts with living ___ and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. We are seeking a results-oriented and highly experienced Staff Business Systems Analyst to join our team, focusing on optimizing and supporting our core Finance and Accounting systems, with a primary emphasis on NetSuite ERP. This role will act as a key liaison between business stakeholders (Finance, Accounting, Revenue, Procurement) and technical teams, ensuring our financial systems are efficient, scalable, and compliant, particularly across critical processes like Quote-to-Cash (QTC), Procure-to-Pay (P2P), and Record-to-Report (R2R).The ideal candidate should have a deep expertise in enterprise financial processes and systems, experience with a complex ecosystem of financial applications, like Netsuite, Oracle Fusion, Zip, Pigment, Zuora etc. and excellent collaboration skills. This is an individual contributor (IC) role reporting to the Senior Director, Business Systems, and will partner closely with a team of analysts, engineers, and delivery leads embedded within Finance and IT. This is a remote US role, with a preference for candidates based in Pacific or Central time zones to align with Finance, Accounting, and IT stakeholders. • System Ownership & Strategy: Define and execute the Finance technology vision and roadmap across Accounting, FP&A, Tax, Treasury, Payments, and T&E. Partner with Finance leadership to optimize workflows, improve automation, and strengthen operational controls across OTC, P2P, R2R. Serve as the subject matter expert for NetSuite ERP, including configuration, maintenance, and troubleshooting across modules like OM, Billing, Revenue, GL, AR, AP, Inventory and COGS., • Business Analysis & Requirements: Elicit, analyze, and document detailed business and functional requirements, user stories, and process flows from Finance, Accounting, and other cross-functional stakeholders., • Process Optimization: Drive AI driven automation opportunities to enhance reconciliations, forecasting, anomaly detection, close acceleration, and exception handling, drive continuous improvement and automation initiatives across key financial workflows:, • Quote-to-Cash (QTC): Support and optimize processes from quoting/contract management through billing, invoicing, collections, and revenue recognition (NetSuite ARM or Zuora Revenue)., • Procure-to-Pay (P2P): Optimize procurement, vendor management, expense reporting (Zip and Netsuite integration support), and accounts payable processes., • Record-to-Report (R2R): Support month-end/quarter-end close activities, general ledger management, financial reporting, and compliance activities., • Delivery & Execution: Collaborate with other Business Systems Analysts, Product Managers, Developers to manage the product backlog, configure system changes, and support testing (SIT, UAT) and successful deployment of enhancements and new features., • Compliance & Controls: Ensure strict adherence to IT SOX compliance, audit requirements, access controls, and change management processes. Gather and maintain audit evidence., • Support & Monitoring: Manage intake, triage, and resolution of production issues within defined SLAs. Configure saved searches, reports, and dashboards to improve system visibility and performance. Support Month-end and quarter-end close processes, • Integration Support: Oversee and troubleshoot data integrity and system integrations between NetSuite and ancillary systems (e.g. CPQ, Commerce platforms, ZIP, Data Lake etc.)., • Mentorship:Lead and mentor junior business systems analysts to deliver measurable outcomes and operational excellence., • Vendor Management: Manage relationships with third-party system vendors and implementation partners, including SLA tracking, escalations, and roadmap alignment. Governance and Documentation: Partner cross-functionally with Engineering, Enterprise Architecture, Procurement, Legal, Security and Data teams to ensure cohesive governance, architecture, audit readiness, delivery and scalability. • Experience: 10+ years of experience as a Finance Business Systems Analyst or NetSuite ERP product ownership roles, with proven expertise in supporting Finance and Accounting functions, preferably in a SaaS or high-growth environment., • Deep hands experience with Netsuite ERP and strong understanding of modules like OM, billing, supply chain, revenue recognition, intercompany processes, FX, and financial reporting., • Ability to create/modify fields, Saved Searches, reports, Pdf forms and help close processes.Ability to evaluate technical feasibility of configurations and work fluently with developers on complex solutions., • Track record of successfully delivering large-scale financial system implementations, integrations, or automation initiatives., • Deep understanding of ASC 606 compliance, revenue contract arrangements, performance obligations, and automation workflows., • Familiarity with systems supporting the QTC (e.g., Salesforce CPQ, Zuora, Hubspot, Dealhub), P2P (e.g., ZIP), and T&E (e.g. Airbase, Travel Perk ) lifecycles is a strong plus., • Domain Knowledge: Strong understanding of core Finance/Accounting principles and end-to-end financial processes (QTC, P2P, R2R, revenue recognition, SOX compliance)., • Analytical Skills: Proven ability to translate complex business needs into clear, actionable technical requirements and solutions. Strong problem-solving and root cause identification skills. Experience building SuiteAnalytics Workbooks., • Data Governance: Familiarity with data governance frameworks, master data management (MDM), and ERP data architecture standards to ensure consistency, integrity, and auditability across financial systems., • Stakeholder Management: Excellent communication, collaboration, and relationship-building skills to partner effectively with Finance leaders, technical teams, and end-users., • Project Management: Skilled in Agile/Scrum delivery, backlog grooming, sprint planning, and release management., • Education: Bachelor’s degree in Information Systems, Computer Science, Finance, or a related field is preferred. Preferred: • Experience with Hardware-Enabled SaaS billing models (membership subscription, hardware sale etc.), • Knowledge of advanced NetSuite modules (ARM, Multi-Book, OneWorld)., • Familiarity with integration platforms such as Workato, Boomi, SnapLogic, or MuleSoft., • Experience with NetSuite customization tools including SuiteScript, SuiteFlow, SuiteBuilder, and SuiteTalk/REST APIs., • Background in global finance operations with multi-currency, multi-entity environments., • Exposure to AI/automation in finance processes (e.g., RPA, workflow automation, agentic AI)., • Experience supporting or implementing EPM/FP&A platforms (e.g., Pigment, Anaplan, Adaptive Insights) in partnership with Finance and FP&A teams. Benefits At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits! What we offer: • Competitive salary and equity packages, • Health, dental, vision insurance, and mental health resources, • An Oura Ring of your own plus employee discounts for friends & family, • 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off, • Paid sick leave and parental leave, • Amazing culture of collaborative and passionate coworkers Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future. • Region 1: $170,000 - $200,000, • Region 2: $154,700 - $182,000, • Region 3: $139,400 - $164,000 A recruiter can determine your zones/tiers based on your US location. Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics. We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Disclaimer: Beware of fake job offers! We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note: • Our jobs are listed only on the ŌURA Careers page and trusted job boards., • We will never ask for personal information like ID or payment for equipment upfront., • Official offers are sent through Docusign after a verbal offer, not via text or email. Stay cautious and protect your personal details. To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.

The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and their constituents together. We are on a mission to support our customers by meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers powering an unmatched Subscriber Network that uses our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do ___. PLEASE NOTE - You must reside in Costa Rica to be considered for this position. Candidates living in other countries cannot be considered at this time. The Customer Success Consultant – Strategic Accounts is a trusted advisor responsible for driving adoption, value realization, and long-term success for a focused portfolio of high-value strategic customers. These customers receive a more personalized and proactive level of service, including quarterly Strategic Review meetings, collaborative Success Planning, and tailored support for budget planning efforts. This role is ideal for professionals with a strong background in customer success, account management, or consulting—particularly those who thrive in high-touch, relationship-driven environments. You will work closely with strategic U.S. and/or North American clients to align Granicus solutions with their evolving goals, ensuring they achieve measurable outcomes and remain long-term partners. #Costa Rica \n What your impact will look like here • Strategic Customer Engagement, • Serve as a dedicated strategic advisor to a smaller, high-impact book of business., • Conduct quarterly Strategic Review meetings with each customer to assess progress, align on goals, and identify new opportunities., • Develop and maintain shared Success Plans that outline customer objectives, key milestones, and success metrics., • Provide annual Budget Planning Documents to support customers in securing internal funding and planning for future investments., • Customer Success Management & Strategy, • Act as the primary point of contact for strategic customers, ensuring a seamless experience across onboarding, adoption, and renewal., • Collaborate cross-functionally with Sales, Implementation, and Support to resolve issues and deliver value., • Analyze customer usage data and engagement metrics to inform proactive outreach and strategic recommendations., • Monitor customer health and implement mitigation strategies to reduce churn risk., • Growth & Expansion, • Identify and nurture expansion opportunities through consultative conversations and strategic planning., • Partner with Sales to co-develop account growth strategies and support upsell/cross-sell initiatives., • Present tailored value propositions to executive stakeholders., • Ability/experience in ability to assist in RFP response process as well as to present in a finalist capacity to a customer, • Customer Advocacy & Experience, • Champion the voice of the customer internally, advocating for product enhancements and service improvements., • Contribute to customer reference programs and success story development., • Stay current on Granicus product updates, industry trends, and best practices in customer success., • Customer Success Operations, • Maintain accurate and up-to-date records in CRM and customer success platforms., • Follow standardized processes while contributing to continuous improvement initiatives., • Track and report on key performance indicators, including engagement, satisfaction, and retention. You will love this job if you have • 3–5+ years of experience in customer success, account management, or consulting, preferably with strategic or enterprise clients., • Proven ability to manage executive relationships and lead strategic planning conversations., • Strong analytical skills and comfort with data-driven decision-making., • Excellent communication, presentation, and interpersonal skills., • Experience with CRM systems (Salesforce preferred) and customer success tools., • PERFORMANCE METRICS, • Strategic Review completion rate and quality, • Success Plan adoption and alignment with customer goals, • Customer satisfaction and Net Promoter Score (NPS), • Retention and renewal rates, • Product adoption and usage growth, • Expansion revenue and opportunity identification \n Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements • Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program., • Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team • We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture • At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey. • A few culture highlights include – Employee Resource Groups to encourage diverse voices, • Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs. • Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.-=- - We bring in special guests from time to time to discuss issues that impact our employee population The Impact • We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact ___. Granicus is committed to providing equal employment opportunities. All qualified applicants and employees will be considered for employment and advancement without regard to race, color, religion, creed, national origin, ancestry, sex, gender, gender identity, gender expression, physical or mental disability, age, genetic information, sexual or affectional orientation, marital status, status regarding public assistance, familial status, military or veteran status or any other status protected by applicable law.

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style 🚀 At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: * Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. * Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. * Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. If you thrive when you’re empowered, energized, and working with smart, mission-driven people where you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. * ___ Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years * ___: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. * ___: See why we are consistently recognized on Fortune's Best Workplaces lists. * Connect with Us on Socials: ___ - follow us for company updates, employee stories, and career news. Job Summary: As a Senior Customer Success Manager at Drata, you’ll be at the forefront of helping global companies build trust at scale. You’ll work with some of our largest and most regulated customers—advising on complex compliance programs and turning Drata into a strategic pillar of their security posture. This is a high-impact, high-visibility role where you’ll own executive relationships, shape long-term success plans, and guide customers through frameworks like SOC 2, ISO 27001, HIPAA, and FedRAMP. More than just a CSM, you’ll be a partner in your customers’ growth—connecting product capabilities to real business outcomes and influencing how they scale securely. We’re looking for someone who is driven by purpose, motivated by outcomes, and grounded in trust and accountability. At Drata, you’ll join a mission-led team that moves with urgency, leads with humility, and builds with intention. You won’t just support customers—you’ll help shape the future of compliance automation alongside some of the most thoughtful and driven minds in SaaS. The candidate for this role must be located on Pacific Time Zone. What you’ll do: * Lead strategic relationships with commercial customers—earning executive trust and becoming a go-to advisor on compliance program success * Drive outcomes, not just adoption—develop success plans, track KPIs, and proactively identify risks and opportunities for growth * Guide customers through frameworks like SOC 2, ISO 27001, HIPAA, PCI, and FedRAMP—ensuring they get more than checkboxes: real, measurable progress * Own key moments across the customer journey—from onboarding to renewal—with health checks, QBRs, and tailored Mutual Action Plans * Translate voice of the customer into action—partnering cross-functionally with Product, Engineering, Sales, and Support to influence roadmap and remove friction * Champion continuous improvement—both in how our customers scale securely and in how we scale our own processes, playbooks, and strategies * Promote what’s next—drive adoption of new features and ensure Drata continues to evolve alongside each customer’s business What you’ll bring: * Deep understanding of compliance frameworks such as SOC 2, ISO 27001, HIPAA, PCI, or FedRAMP, and how they apply to customer environments and business outcomes. (Required) * 4+ years of experience in security, compliance (GRC), or identity and access management, supporting commercial or enterprise customers or programs. (Required) * 6+ years of experience in Customer Success, Consulting, or Strategic Account Management within a B2B SaaS company, with a strong focus on commercial or enterprise engagement and long-term customer value. (Required) * Proven success managing complex relationships, including executive alignment, stakeholder navigation, and success planning across multi-product or regulated environments. * Strong communication skills with the ability to confidently lead conversations with both technical and non-technical stakeholders—particularly around compliance, risk, and automation. * Strategic, outcomes-driven mindset with a knack for translating compliance goals into scalable workflows and measurable impact. * Proficiency with tools such as Salesforce, Catalyst (or similar CS platform), Sigma, and Jira, and a strong understanding of customer workflows and reporting. * Comfortable working in a cross-functional, async-first environment, where you demonstrate trust in teammates, take ownership with humility, and move with urgency and resilience to deliver value to customers. How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your ___. * Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. * Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. * Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. * Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. * Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. * Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change. Tier 1: $152,000 - $187,700 Tier 2: $136,800 - $168,900 Tier 3: $121,600 - $150,200 You can view which tier applies to where you plan to work___. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

LILT in the News * LILT listed on the ___ for the first time. * Check out ___. * ___ "Revolutionizing Content with AI Agents." About Us LILT is the leading AI solution for enterprise translation. Our stack made up of our Contextual AI Engine, Connector APIs, and Human Adaptive Feedback enables global organizations to adopt a true AI translation strategy, focusing on business outcomes instead of outputs. With LILT, innovative, category-defining organizations like Intel, ASICS, WalkMe, and Canva are using AI technology to deliver multilingual, digital customer experiences at scale. While our core AI technology might share similarities with ChatGPT and Google Translate, it's what we do with it that makes LILT truly revolutionary. Our patented Contextual AI Engine goes beyond basic translations, understanding the nuance of our customer's content and target audience to deliver hyper-accurate, business-focused results. Our connector-first approach seamlessly integrates with our customer's existing workflows, and our human-adapted feedback loop ensures continuous improvement, making LILT a constantly evolving AI partner for your global ambitions. LILT was recently named one of the TOP 100 Software Companies! We’re honored to be recognized by___ as one of the most impactful software companies in the world, ranking #52 on their Top 100 list. LILT is more than a translation solution— it’s a strategic multiplier for global growth, enabling enterprises to unlock new markets, accelerate go-to-market strategies, and deliver seamless multilingual experiences at scale. We empower enterprises to create, translate, and summarize content across text, video, and speech in over 100 languages—all seamlessly integrated with 100+ business systems. Lilt is proud to be trusted by brands like___,, the___,,. Where You’ll Work Get the best of both worlds at LILT! Dive into dynamic in-office energy 2 days a week, sparking creativity and forging bonds with your awesome team. Then, seamlessly shift gears and crush your to-do list from the comfort of your home base for the rest of the week. It's the perfect harmony of productivity and personal freedom. Want a peek inside? Visit our ___! This position will be based out of our future Boston office and will be expected to work in the office in a hybrid capacity. Authorization to work in the U.S is a precondition of employment. What You’ll Do We are seeking an experienced and dynamic Sr Manager of Invoicing and Collections to lead and transform our invoicing and collections processes. In this pivotal role, you will collaborate closely with Revenue Operations, Sales and the Accounting teams to enhance efficiency and scalability. This position demands both strategic foresight for long-term growth and the ability to execute tactical initiatives effectively. You will be instrumental in identifying opportunities for process improvements and automation, driving change, and achieving outstanding financial performance. Key Responsibilities: * Manage the entire invoicing cycle, from preparing invoices to collecting payments * Ensure accurate and up-to-date client information related to billing and payments * Oversee the invoice process, identifying and resolving any inconsistencies or errors * Manage the invoice review process prior to electronically sending them from our system to our customers * Track key billing and collection metrics like write-offs, adjustments, and revenue recognition * Work closely with other departments, such as Sales and Customer Success, to resolve billing issues * Identify and implement improvements to the billing process to ensure efficiency and accuracy * Provide vision and strategy around automation and process opportunities. Guide and lead billing systems automation(s). * Monitor and report on accounts receivable status, aging, and collections activities. Provide weekly updates on key metrics to Finance leadership and make data-driven recommendations for improvement. * Own the end-to-end Sales Tax and VAT compliance process, including registration, rate management, tax determination, filings, audits, and cross-functional coordination to ensure accurate and timely reporting across all jurisdictions. * Engage with customers to ensure timely payments and resolve escalations. * Support month-end close processes and financial reporting reviews. * Assist with internal and external audits, ensuring compliance and accuracy. * Ensure preparation and delivery of notices, and other communications regarding delinquent accounts * Communicate information changes and the status of delinquent accounts to leadership Skills and Experience: * Minimum of 6+ years of experience in Accounting/Invoicing/Collections. Experience in high-growth enterprise SaaS or technology companies is highly desirable. * Strong knowledge of invoicing operations and collections techniques. Proficiency in ERP systems Tabs (a plus), Netsuite (a must) and Salesforce (a plus) * Proven ability to design and optimize order-to-cash processes. Experience with process automation and systems integration. * Excellent organizational abilities, attention to detail, and strong written and oral communication skills. Ability to prioritize tasks, solve problems and take initiative Why You’ll Love LILT Our Story Our founders, Spence and John met at Google working on Google Translate. As researchers at Stanford and Berkeley, they both worked on language technology to make information accessible to everyone. They were amazed to learn that Google Translate wasn’t used for enterprise products and services inside the company and left to start a new company to address this need – LILT. At its core, LILT has always been a machine learning company since its incorporation on March 6, 2015. At the time, machine translation didn’t meet the quality standard for enterprise translations, so LILT assembled a cutting-edge research team tasked with closing that gap. While meeting customer demand for translation services, LILT has prioritized investments in Large Language Models, believing that this foundation was imperative to the future of enterprise translation. Benefits: * Compensation: At market salary meaningful equity, 401(k) matching, and flexible time off plus company holidays * Medical Benefits: Employees receive coverage of medical, dental, and vision insurance, and more. In addition, LILT pays for basic life insurance, short-term disability, and long-term disability * Paid parental leave is provided after 6 months. * Monthly lifestyle benefit stipend via the Fringe platform to allow employees to customize benefits to their lifestyle Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at ___. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

TrueCar is a leading automotive digital marketplace, and we are on a mission to make car buying and selling easy, transparent, and efficient. We work to empower consumers with data and foster connections with our network of Certified Dealers who share our belief that truth, transparency, and fairness are the foundation of a great experience. We forge partnerships to power car-buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context, and pricing transparency to help consumers feel empowered and confident throughout their journey. As consumers’ priorities and shopping habits shifted, so did we. We are building a modern-day marketplace and invite you to join the TrueCar Crew. You can have a real and direct impact on our journey as we continue to evolve and revolutionize the car-buying and selling experience. The Opportunity: TrueCar is seeking an ambitious sales professional with a passion for helping automotive dealers grow their business. The Business Development Manager is responsible for closing accounts for their assigned book of business to achieve revenue and profitability growth aligned with strategic goals. Reporting to the Director, Dealer Services, the Business Development Manager is responsible for identifying, developing, and managing relationships at all levels within assigned and new accounts, acting as a liaison between the dealer and TrueCar, understanding the needs of the dealer, and educating dealers on TrueCar products as solutions to their dealership needs. This position requires strong coordination with cross-functional teams, including dealer performance, dealer operations, and dealer training teams. The ideal candidate for this role will reside in the greater Philadelphia, PA area. How you will contribute to TrueCar’s success: • Identify, develop, manage, and close new business opportunities at assigned and new accounts, ensuring cross-functional and organizational alignment., • Build a strong 90-day sales pipeline to ensure a long-term and sustainable sales roadmap within your book of business., • Establish and maintain strong relationships with senior leaders and key decision-makers at dealerships., • Meet or exceed sales goals within an assigned book of business. Independently grow an assigned book of business and actively collaborate with the Account Managers group to retain accounts., • Prepare and present proposals and negotiate terms and conditions with dealers., • Support in dealer escalations with all involved functional areas, including dealer performance and sales operations teams, to assure approval and success. Support resolution of challenges where required., • Serve as liaison between the dealer, dealer performance manager, and dealer implementation team with respect to product implementation and continuous product management., • In partnership with the dealer training team, learn about new or upcoming products and features, ensuring a high level of personal proficiency in knowledge and functionality of products. Serve as subject matter expert in TC products., • Support a team environment with strong morale and positive energy anchored on sales goals., • Report and record all sales activity notes within Salesforce and communicate properly with applicable team members., • Serve as a change agent, leading change and acting as a catalyst for continuous improvement., • Support in the management of accounts receivable for assigned accounts., • Demonstrate a high level of attentiveness toward customers and actively contribute to a culture that encourages high-quality service with a sense of urgency., • Develop trusting relationships and open communication, accepting feedback (up and down)., • Additional ad hoc responsibilities as determined by the needs of the business. Your Expertise: • Proven success in retail sales in an automotive dealership environment., • Experience in digital media advertising., • Excellent communication and presentation skills, with the ability to listen for understanding, influence outcomes, and negotiate with clients., • Proven ability to identify, initiate, negotiate, and close deals., • Proven track record of consistently meeting and/or exceeding sales goals., • Ability to formulate, implement, and execute sales strategy, plans, and tactics in a competitive environment., • Experience with Salesforce or other Customer Relationship Management tool utilization., • Experience interfacing with client contacts at various levels and demonstrated ability to effectively present information, including complex technical content, and respond to dealer requirements/requests., • Demonstrated understanding of client standards and requirements as they pertain to offered products, features, and capabilities., • Strong sales skills with the ability to create tangible interest for new ideas and product opportunities with clients., • Ability to communicate client requirements and methodologies to the internal organization to ensure alignment., • High integrity, self-starter, strong work ethic, with a high level of energy., • Tech-savvy with the ability to understand, interpret, and present data using a consultative approach., • Ability to grasp new concepts quickly with an open mind for change and a willingness to solve problems., • Strong understanding of auto dealerships, both larger dealer groups and family-owned., • Ability to travel domestically by airplane or car, including overnight trips up to 75% of the time Please note that final interviews may be conducted in-person at the Company's sole discretion. Base salary + target incentive: $155,000 - $165,000 Your TrueCar Experience At TrueCar, we champion remote work because we know great work can happen anywhere. This flexibility allows our TrueCar Crew to live and work from anywhere in the U.S. (with some role-based exceptions). To support our remote team, we provide a home office setup that suits their needs and offer monthly reimbursements for phone and internet connectivity. You will receive excellent benefits that include, but are not limited to, 100% employer-paid health, vision, and dental premiums; a 401(k) plan with company contributions; a wellness reimbursement account; and learning & development reimbursement opportunities. We also understand the importance of recharging, so we offer flexible PTO for exempt TrueCar Crew Members and a generous PTO accrual policy for non-exempt TrueCar Crew Members, in addition to 14 company-paid holidays and 2 floating holidays. In short, we care deeply about our Crew Members and have designed employee-centric programs that reflect this. At TrueCar, we believe in the power of diversity to create a deeper understanding of our consumers and partners, driving innovation in our products. We welcome a workforce that reflects the diversity of car-buying consumers and encourage everyone interested in our mission to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other characteristic protected by applicable law. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. Additionally, TrueCar will provide reasonable accommodations for qualified individuals with disabilities. TrueCar does not accept unsolicited agency submissions. If you are based in California, we encourage you to read this important information for California residents linked ___. #LI-Remote

The cloud-backed terminal for individuals and teams ___ is modernizing the command line to make it more intuitive, collaborative, and intelligent for developers and teams. We believe there’s an opportunity to build a generational company known for considered, high quality developer products – products developers love rather than tools they tolerate – to displace antiquated developer tools that have mediocre user experiences. The traditional terminal is a prime example of this type of tool having not meaningfully changed in the past 40 years, and is ripe for innovation. By fundamentally reimagining its experience – improving its UX, making it intelligent and collaborative – we can help developers ship better software more quickly. We are looking for outstanding product-focused software engineers who want to work on difficult technical problems with the goal of improving developers’ lives. You’ll be working in Rust and Go with an experienced, kind, and thoughtful team of gifted engineers. For more information on our team and culture, we highly recommend reading our ___. 🎥 Here’s a quick 3-min video of Zach Lloyd, our founder and CEO, giving an overview of the product and the company: ___ As a Software Engineer, you will… • Participate in all aspects of software development activities, including design, coding, code review, unit/integration testing, bug fixing, and code/API documentation., • Collaborate closely with the rest of engineering, as well as other stakeholders from our growth, marketing, and product teams, to plan features and build a high quality product that elevates the productivity of all developers., • Improve Warp's performance and reliability by building new features or polishing existing parts of the product., • Prototype ideas and concepts to get quick feedback from internal and external users, • Work across the entire technical stack to ensure users have the most efficient and delightful experience using Warp. The features you develop will span all aspects of the user experience, making you an expert on what their needs are., • Be a mentor and provide thoughtful feedback to your peers, and build strong personal connections with your teammates! You may be a good fit if... • You are passionate about helping developers get more done — would jump at the chance to work on this particular product, • You have amazing engineering chops, but are also product- and user-focused, • You have great communication and collaboration skills, • You’re sensitive to developers’ needs, and can develop warm relationships with developers, • Bonus:, • Building native apps in Rust or WASM, • Shell or Linux-programming, • Server-side programming in go, • OpenGL, WebG, or other graphics programming At Warp, we are dedicated to building a diverse, inclusive, and authentic workplace. So if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in this job description – we encourage you to apply anyways! We are a community of curious learners, and most of us are learning some skills for the first time (like our engineers learning to program Warp in Rust). You might be just the right candidate for this or other roles. Salary Transparency Total compensation at Warp consists of two parts: 1) a competitive base salary, and most importantly, 2) meaningful equity. When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you’d like to be paid, the skills and level of experience you bring, what similar jobs pay, and make sure there’s equal pay for equal work among those you’ll be working with. The budgeted compensation amount for this role is targeted at $145,000 - $260,000. In addition to salary, all employees receive further compensation in the form of equity in the company. This is a meaningful stock option grant with a four-year vesting period and one-year cliff. Your equity is where most of the significant upside potential is. Comparing startup equity is always a bit tricky, so we’re happy to walk you through different valuation scenarios at the offer stage in order to help paint a clearer picture of the upside. Final total compensation is determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What We Offer • Competitive Salary & Meaningful Equity – we will stretch to get the right talent on board, • Full Medical, Dental and Vision Benefits, • Flexible remote-first culture, with optional WeWork in SF and an office space in NYC for folks who want to work together IRL, • 20-days of Paid Time Off, • 12 US Holidays, • 16 weeks of paid Parental Leave for both birthing and non-birthing parents, • Twice-a-year company retreats, • Monthly gym stipend, • 401(k), • Pre-Tax FSA Health Savings Plan, • Complimentary OneMedical membership Individuals seeking employment at Warp are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. About Warp We are a company run by product-first builders, building a core product for all developers. We are committed to understanding our users deeply. We believe we will ultimately build the best product and business if that team includes developers and designers from a wide range of backgrounds. The early team comes from Google, Dropbox, Gem, LinkedIn, and Facebook. We are looking for passionate individuals to join us and help bring Warp to the world. We value honesty, humility, and pragmatism, and our core product principle is focusing on the user. If you’re interested in learning more about our company values and what our engineering team culture is like, please take a look at our internal ___ guide. We’re very fortunate to be backed by a great group of venture capital firms. In August 2023, we announced a $50M Series B funding round ($73M total raised), led by Sequoia Capital. Our other investors include Google Ventures, Neo, and Box Group. We are also backed by a network of passionate angels, including Dylan Field (Co-Founder and CEO, ___), Elad Gil (early investor in Airbnb, Pinterest, Stripe, and Square), Jeff Weiner (Executive Chairman and Ex-CEO, LinkedIn), Marc Benioff (Founder and CEO, Salesforce), and Sam Altman (Co-Founder & CEO, OpenAI). The Product Here's our ___ showing some of our current features… This is just the start, as our plan is to build out a set of experiences in the terminal that don’t exist today like collaboration, environment sharing, rich data types and more. The Opportunity The terminal is one of very few tools used by every developer every day, which makes it an ideal gateway to improving all sorts of developer activities. We believe there is an opportunity to build a unicorn-sized business improving the command-line. Our strategy is bottom-up developer adoption, followed by driving revenue through enterprise sales and distribution partnerships. To start, our goal is to become the everyday terminal of choice with individual users – immediately usable as a backwards-compatible terminal replacement with the developer’s shell of choice. We have built a closed-source server, which will implement all of the cloud-enabled features. These features will invite users to share their work with others, driving growth and encouraging collaboration. We’ll also focus on building a community and an ecosystem of terminal plugins and apps, creating network effects. At higher levels of team penetration, we will offer an enterprise plan with features around privacy, security and environment management (e.g. secure distribution and management of API keys). These larger enterprise plans will be the ultimate driver of revenue, along with potential distribution deals for companies that see CLI integrations as a way to reach new customers. A couple college students, totally unprompted, wrote a piece on why new students should work at Warp as part of their new newsletter they are launching called "Why You Should Join." It's an incredibly well researched and thoughtful article about the market and competitive landscape, and accurately reflects our thesis. Read it ___.

We are seeking a Salesforce QA/Test Engineer with strong platform-specific expertise and a solid understanding of DoD security compliance requirements. This role focuses on validating secure, scalable Salesforce solutions through comprehensive testing strategies, supporting ATO readiness, and ensuri

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses. Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend. We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us! • Please note if you are based in the San Francisco Bay Area, the expectation is to come into our downtown San Francisco office on a hybrid basis (3 days / week). If you are not located in the Bay Area, we are open to hiring someone remote in the United States. We’re looking for an EPD Technical Solutions Consultant (E-TSC) to help build the technical foundation that powers Zip’s ERP and integration ecosystem. This role focuses on internal technical enablement, template ownership, product partnership, and driving best-in-class standards across all of Zip’s integration workflows. As Zip continues to scale rapidly across enterprise customers like Coinbase, Notion, Canva, Samsara, Snowflake, and Databricks, your impact will be foundational: creating reusable integration assets, improving developer experience, and ensuring every technical solutions consultant in the company can move faster with higher quality. You’ll work deeply with our Engineering, Product, and Design (EPD) teams to design, maintain, and iterate on Zip-owned ERP and integration templates that power scalable, repeatable customer implementations. Your work will directly influence how hundreds of future implementations are delivered, raising the technical bar for both our EPD and customer-facing technical consultant organizations. * Own, maintain, and continually improve Zip’s integration templates, ensuring they are consistent, scalable, and aligned with evolving product capabilities. * Analyze customer implementations across diverse ERPs to identify reusable patterns and system nuances, converting them into standardized internal assets. * Define, document, and champion technical solution consulting best practices, driving consistency and raising technical quality across all TSCs. * Leverage your existing ERP or P2P experience to build fluency across additional ERP ecosystems. While you’re not expected to know every system nuance on day one, you will become the subject matter expert on integration architecture, data models, and Zip’s App Studio, building broad fluency across multiple ERP ecosystems. * Own and deliver internal quality initiatives that improve template reusability, scalability, and implementation consistency across the TSC function. * Collaborate with Engineers, PMs, Designers, and other TSCs to ensure templates stay aligned with product architecture, field insights, and emerging customer needs. * 4+ years experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems. * Experience using iPaaS tools to configure integrations required. * Experience working with XML / REST based endpoints and standard authentication protocols. * Past ERP implementation, integration, configuration or administration experience is beneficial but not required. * Ability to translate highly technical information for audiences with varying degrees of technical knowledge. * Comfortable working with API documentation. * Comfortable testing and troubleshooting integration errors. * Able to understand customer requirements and document that information quickly, with little oversight * A continual learner and open to learning new technologies that Zip may integrate with in the future. * Strong communication skills. * Extreme attention to detail and pride yourself in being incredibly proactive. * Experience working with product and engineering teams. * Process-driven with a strong bias toward continuous improvement; you consistently look for opportunities to make systems better than you found them through systematic improvement. The salary range for this role is $130,000 - $170,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise. At Zip, we’re committed to providing our employees with everything they need to do their best work. * 📈 Start-up equity * 🦷 Full health, vision & dental coverage * 🍽️ Catered lunches & dinners for SF employees * 🚍 Commuter benefit * 🚠 Team building events & happy hours * 🌴 Flexible PTO * 💻 Apple equipment plus home office budget * 💸 401k plan We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! Anaplan is at the forefront of the AI revolution in enterprise software. We're also building a cutting-edge AI capability to supercharge our Sales, Marketing, and Customer Success teams. This isn't about incremental improvements-we're fundamentally transforming how GTM teams work. We're looking for a hungry, curious problem-solver who wants to be part of this transformation from day one and who can help operationalize the initiative. You'll work directly with senior leaders, ship real AI solutions, and help shape how one of the fastest-growing SaaS companies leverages AI at scale. This is a rare opportunity for someone early in their career to gain hands-on AI experience, build cross-functional influence, and accelerate their professional growth. Your Impact In your first90 days,you'llship AI workflows that help our teams work faster and smarter. By your first year,you'llhave: • Automated 100+ hoursof manual work across Sales, Marketing, and Success teams, • Built and deployed5+AI agentsthat directly support revenue-generating activities, • Enabled 500+ GTM professionalstoleverageAI in their daily workflows WhatYou'llDo Intake & Prioritization • Own the intake funnel for AI and automation use cases across GTM functions, • Triage and prioritize requests based on business value, scalability, and feasibility, • Createandmaintaina centralizedrepositoryof AI use cases,tools, and integration patterns, • Build lightweight AI-driven solutions using best-in-class tools and platforms, • Ensure all workflows are documented, version-controlled, and accessible across teams Quality Assurance & Continuous Improvement • Test andvalidateoutputs to ensure accuracy, consistency, and usability, • Define andmaintainquality standards for AI-generated outputs, • Create clear documentation, playbooks, and templates to support adoption, • Create video tutorials and how-to guides for non-technical users and host office hours to support adoption and answer questions, • Track adoption and usage across GTM teams, • Measure impact through defined metrics (adoption, efficiency gains, pipeline contribution, revenue impact, workflow performance), • Provide regular insights and recommendations to improve effectiveness, • Support the integration of AI workflows into existing GTM processes and systems to include leading SaaS platforms and Gemini Enterprise, • Partner with IT and GTM teams to ensure secure, compliant, and scalable AI implementations, • Ensure alignment with broader operational frameworks and tools Your Qualifications Core Requirements • Bachelor's degree in Business, Economics, Operations, Information Systems, or related field, • 0-2 years of experience (internships or entry-level roles in operations, consulting, analytics, or similar), • Quick learner with a curiosity for understanding complex systems, business, and technical requirements, • Strong analytical and problem-solving skills with the ability to structure ambiguous requests, • Demonstrated curiosity in AI, automation, and emerging technologies, • Excellent written and verbal communication skills - you can explain technical concepts to non-technical audiences, • Hands-on experience with AI tools and platforms like Gemini, Claude, or ChatGPT, • Exposure to CRM systems (e.g., Salesforce) and GTM processes, • Experience building or automating workflows (academic, personal, or professional), • Bias toward action-you'drather test and iterate than overthink, • Comfortable with ambiguity- you thrive when building from scratch, • Intellectually curious- you love learningnew technologiesand approaches, • Collaborative- you seek input and share credit generously, • Data-driven- you let metrics guide decisions, not opinions, • User-focused- you obsess over making things work for end users Base Salary Range:$83,000—$112,000 USD Our Commitment to Diversity, Equity, Inclusionand Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. This role sits within the Program Management team in the SMB & Channel sales team. As a Lead Program Manager for Global Vendor Operations, you'll be responsible for shaping how Pinterest manages critical vendor partnerships and serve as a key operator at the intersection of operations, risk, legal, procurement, and business performance. This role will help define how Pinterest measures vendor success, how performance issues are identified and escalated, and how operating cadence and accountability are standardized globally. The ideal candidate is passionate about creating a culture of continuous innovation and operational excellence. What you'll do: • Establish and maintain global performance performance scorecards to monitor vendor performance, quality, and timeliness, • Use AI to create scalable tracking and alerting mechanisms to ensure vendor compliance against contractual terms, • Serve as the global escalation point for vendor performance issues; triage, prioritize, and manage resolution across regions, consolidating insights for executive teams, • Lead breach management: RCA facilitation, corrective action plan development, execution tracking, and verification of sustained recovery, • Maintain an auditable record of vendor adherence, breaches, actions taken, and outcomes to support contract management decisions, • Run global vendor operating cadence (monthly / quarterly), ensuring clear performance narratives and documented follow-ups, • Own accuracy of vendor tracking systems (i.e. onboarding / offboarding processes, supervisory orgs in Workday, etc.) and drive standardization across vendor processes, • Drive continuous improvement initiatives to enhance vendor efficiency and cost-effectiveness What we're looking for: • Bachelor's degree in business or other related field with a minimum of 8+ years of professional work experience including 5-8+ years of experience in operations, vendor management, program management, or financial operations, • Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs., • High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables, • Proven track record of building and scaling vendor networks, • Leadership: Proven track record of managing large-scale, complex operations and influencing stakeholders without direct authority, • Analytical Rigor: Expert-level ability to use data to tell a story, identify trends, and drive action in a fast-paced environment, • Communication: Exceptional verbal and written communication skills, with the ability to navigate a complex, global matrix organization, • Advanced working skill set with Salesforce, Tableau, and MS Office / Google Suite Relocation Statement: • This position is not eligible for relocation assistance. Visit our ___ page to learn more about our working model. In-Office Requirement Statement: • We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection., • This role will need to be in the office for in-person collaboration 1-2 times every 6-months and therefore can be situated anywhere in the country. #LI-REMOTE #LI-AT6 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity and incentive compensation. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$114,499—$235,734 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers' success and to our Winning Culture. Our customers rank among the who's who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins - big and small. Supported by operating principles of being strategy-led, ___-based and disciplined in execution, you'll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let's build what's next - together! ABOUT THE ROLE This role sits within Anaplan's IT Customer Experience organization and is focused on transforming how Anaplanemployeeswork. You will design, build, and scale AI tools, agents, and capabilities that drive productivity, smarter decision-making, and operational efficiency across our global workforce. Anaplan is building its Enterprise AI Center of Excellence (COE) - a one-stop shop for all internal AI at Anaplan - and is looking for an AI Principal Architect to lead it from a technical standpoint. This is a senior, newly created role at the intersection of hands-on enterprise AI engineering, internal system architecture, technical leadership, and workforce enablement. The AI Principal Architect will own the technical vision for Anaplan's internal AI - designing the reference architecture for LLMs, agentic AI, and Gemini Enterprise; setting engineering standards; evaluating emerging platforms; and ensuring every employee-facing initiative is built with rigor, scalability, and responsible design. This role carries a hybrid profile: deep individual technical contribution combined with team leadership influence. You will mentor engineers, guide architectural decisions, serve as the primary technical escalation point, and contribute a forward-looking perspective to the 2-3 yearAI technology roadmap - without necessarily holding formal management authority over all contributors. You will report directly to the Director, IT Customer Experience, who co-leads the Enterprise AI COE alongside the Financial Flexibility Lead and a GTM Champion as a 3-in-a-box. You will collaborate closely with Technical/Engineering teams (dotted-line, foragent development and delivery) and the Transformation & Financial Flexibility team (toidentifyAI-driven cost-saving opportunities). KEY RESPONSIBILITIES Reference Architecture & Enterprise AI Engineering • Own and publish the reference architecture for Anaplan's internal AI - covering LLMs, agentic AI frameworks, Gemini Enterprise integrations, and data pipelines., • Architect end-to-end internal enterprise AI solutions designed for the scale, security, and reliability requirements of a global workforce., • Set and enforce AI engineering standards, coding practices, code review processes, and technical guardrails across all internal AI projects., • Lead hands-on technical design reviews and guide implementation decisions from intake through production deployment., • Evaluate, select, and onboard new enterprise AI platforms and tools - providing technical recommendations grounded in internal workforce needs., • Design the LLM abstraction layer and multi-model strategy tooptimizecost, performance, and flexibility., • Define andmaintaintechnical evaluation criteria for the AI intake process - assessing feasibility,buildcomplexity, security risk, and integration requirements for employee-facing tools., • Ensure all internal AI initiativespassengineering, security, compliance, and responsible AI review before development begins., • Maintain enterprise AI technical policies, engineering standards, and responsible AI guardrails in partnership with Security and Compliance., • Translate approved internal use cases into clear technical specifications and hand off to engineering teams with full architectural context., • Define enterprise AI data layer and integration architecture across core systems (Salesforce, ServiceNow, Gainsight, Workday)., • Integrate with ServiceNow AI Control Tower to track all AI use cases, agents, and realized business value., • Implement human-in-the-loop, explainability, and auditability frameworks for all decision-impacting AI systems., • Partner with Finance to define and measure AI-driven ROI, ensuring alignment with enterprise value targets., • Provide technical direction, coaching, and mentorship to engineers across the AI Governance & Enablement and AI Operations & Insights teams., • Serve as the primary technical escalation point for complex internal AI delivery challenges and architecture decisions., • Partner with Technical/Engineering teams (dotted-line) on agent architecture, build quality, and delivery timelines., • Help define the technical bar for AI team hiring and contribute to onboarding and skills development programs., • Oversee the technical deployment and operationalization of AI agents and solutions, ensuring production readiness and stability for Anaplan employees., • Drive Gemini Enterprise adoption and lead AI Friday sessions with genuine technical depth., • Build andmaintainengineering dashboards tracking internal AI system performance, adoption rates, and ROI metrics., • Research and prototype emerging AI/ML techniques, large language models, agent frameworks, and enterprise tooling toidentifyinternal productivity and cost-saving opportunities., • Design and lead proof-of-concept pilots thatvalidatenovel internal use cases beforecommitting tofull engineering investment., • Build andmaintainthe AI innovation pipeline - a living backlog of high-potential experiments., • Work hand in hand with the Transformation & Financial Flexibility team toidentifyand technicallyvalidateAI-driven cost-saving opportunities in Anaplan's internal operations., • Act as technical advisor and AI subject matter expert to business unitsidentifyinginternal AI use cases., • Support the 3-in-a-box COE co-leadership (IT, Finance, GTM) with technical analysis, architecture reviews, and feasibility assessments., • 7+ years of software or AI/ML engineering experience, with at least 3 years in a technical lead, staff engineer, or principal-level role - ideally with exposure to enterprise IT or internal tooling environments., • Deep hands-onexpertiseacross the AI/ML stack: LLMs, retrieval-augmented generation (RAG), agent frameworks, orMLOpspipelines - with experience in enterprise or workforce deployment contexts., • Proven experience architecting and deploying enterprise-scale internal AI systems from design through production, including reliability, observability, and performance engineering., • Proficiencyin Python and enterprise cloud AI platforms (GCP Vertex AI, Azure AI, or AWS SageMaker) and AI orchestration tooling., • Hands-on experience with Google Workspace AI and Gemini Enterprise, or equivalent enterprise AI platforms (e.g., Microsoft Copilot, OpenAI Enterprise)., • Demonstrated ability toprovidetechnical leadership, mentorship, and architectural guidance to engineering teams without formal management authority., • Ability to manage competing priorities, dependencies, and delivery timelines across multiple workstreams., • Strong business acumen and communication skills - able to translate complex enterprise AI/ML concepts into business value narratives for C-level audiences., • Experience with AI governance frameworks, responsible AI principles, or enterprise AI policy and risk management for internal deployments., • Familiarity with ServiceNow or similar ITSM platforms and integration patterns., • Background in enterprise change management, internal AI enablement, or large-scale digital transformation programs., • Experience working with cross-functional finance or business transformation teams on AI-driven cost optimization., • Prior experience in an internal IT or enterprise technology function at a high-growth SaaS company. We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren't just words on paper - this is what drives our innovation, it's how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. Fraud Recruitment Disclaimer It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not: • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.

The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI's most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs. You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity. You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs. • Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations, • Sell agentic AI solutions by mapping Scale's capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research), • Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy, • Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption, • Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions, • Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production deployments, • Navigate regulatory, security, and procurement processes unique to financial services environments, • Act as the voice of the customer internally-informing product roadmap, agent design, and vertical-specific solutions, • Maintain a strong command of pipeline, forecasting, and deal hygiene using Salesforce, Clari, and related tools, • Operate with urgency and precision in a fast-paced, highly cross-functional environment, • 8-12+ years of enterprise sales experience, with significant focus on financial services (banking, insurance, capital markets, or fintech), • Proven track record of closing and expanding large, complex, multi-million dollar enterprise deals within highly regulated environments, • Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions at a business and technical level, • Deep understanding of financial services workflows (e.g., underwriting, claims, fraud, KYC/AML, research, operations) and how technology transforms them, • Demonstrated success engaging and influencing executive stakeholders, including building and delivering compelling business cases and ROI narratives, • Strong command of enterprise sales methodology, including account planning, multi-threading, and disciplined forecasting, • Ability to navigate ambiguity, long sales cycles, and complex stakeholder landscapes with high ownership and resilience, • Excellent communication and storytelling skills across both technical and non-technical audiences, • High level of business acumen, technical curiosity, and a consultative, customer-first mindset, • Experience selling agentic AI, LLM platforms, or automation solutions into financial services, • Background working with or alongside risk, compliance, or data organizations within large enterprises, • Familiarity with regulatory considerations (e.g., model risk management, auditability, data privacy) in AI deployments About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at . Please see the United States Department of Labor's ___ for additional information. We comply with the United States Department of Labor's Pay Transparency provision. PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants' needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our ___ for additional information.

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the___ to do your best work. Creating a career you love? It's Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process ___. Are you passionate about applying GenAI to improve efficiency and accelerate business execution-grounded in strong data foundations? Join Pinterest's IT Enterprise Systems team to build analytics engineering and GenAI capabilities that power our go-to-market and corporate operations. You'll create trusted data models and pipelines across core enterprise platforms and layer in LLM-enabled workflows with clear evaluation, observability, and guardrails. What you'll do: • Build production-grade GenAI-enabled analytics solutions that integrate enterprise data sources (e.g., Salesforce, Gong, Oracle, IBM Planning Analytics, and other SaaS platforms)., • Establish end-to-end LLM pipelines (retrieval/orchestration) with evaluation frameworks, observability, and validation guardrails to ensure reliability and safety., • Lead technical scoping for GenAI use cases, assessing feasibility, accuracy expectations, risk, and ROI-then translating into clear technical plans., • Design and own analytics-ready data models, including dimensional modeling (star schemas, fact/dimension tables, SCD Type 2) that support reporting, forecasting, and downstream applications., • Develop and maintain robust data pipelines and orchestration (Airflow and/or dbt or similar), including data quality checks, SLAs, monitoring, and failure recovery., • Write and optimize complex SQL for transformation and analysis across enterprise datasets (joins, window functions, CTEs, performance tuning)., • Partner closely with business stakeholders, turning ambiguous questions into well-scoped requirements, success metrics, and deliverables; communicate tradeoffs and constraints clearly., • Use AI tools to accelerate development responsibly (e.g., drafting SQL/Python, iterating on prompts, summarizing findings), while applying rigorous testing and verification., • Define best practices for GenAI in analytics engineering, including prompt patterns for analytics tasks, model selection, and cost/latency optimization. What we're looking for: • 8+ years in analytics engineering, data engineering, data science, or related roles (or equivalent experience)., • Bachelor's degree in Computer Science, Statistics, Data Science, Mathematics, or a related field (or equivalent experience)., • Strong understanding of LLM fundamentals and practical tradeoffs, including:, • Capabilities, limitations and common failure modes., • Tokenization, context windows, latency/cost considerations., • RAG vs. fine-tuning vs. prompting/tools for use cases., • Expert SQL skills (complex joins, window functions, CTEs, query optimization)., • Hands-on experience with dimensional modeling (star schemas, SCD Type 2) and workflow orchestration tools such as Airflow, dbt., • Demonstrated ability to validate AI-assisted output., • High integrity and ownership to handle sensitive enterprise data appropriately and remain accountable for final outputs., • Strong stakeholder communication with the ability to explain technical constraints to non-technical partners., • Experience with GenAI coding tools (e.g., Cursor, Claude Code) to accelerate development while maintaining code quality and maintainability. Relocation Statement: • We recognize that the ideal environment for work is situational and may differ across departments. What this looks like day-to-day can vary based on the needs of each organization or role. In-Office Requirement Statement: • This role will need to be in the office for in-person collaboration 1-2 times/quarter every 6-months and therefore can be situated anywhere in the country., • This position is not eligible for relocation assistance. Visit our___ page to learn more about our working model. #LI-NM4 #LI-REMOTE At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found ___. US based applicants only$139,764—$287,749 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete___for support.

Welcome to Planet. We believe in using space to help life on Earth. Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one. Customers and users across the globe use Planet's data to develop new technologies, drive revenue, power research, and solve our world's toughest obstacles. As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains. We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world. Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, Austria, Slovenia, and The Netherlands. About the Role: The AI Engineer will help define, architect, and implement / project manage how artificial intelligence is applied across Planet's marketing organization to improve efficiency, scalability, and performance. This role will identify opportunities to integrate AI into marketing workflows, campaign development, and marketing operations, while helping build the technical infrastructure in tandem with the corporate engineering team that powers pipeline generation and customer acquisition. This person will work cross-functionally with Growth Marketing, Marketing Operations, Revenue Operations, Product Marketing, Corporate Engineering, and Data teams to introduce AI-driven systems and automated agents that improve campaign velocity, marketing insights, and pipeline impact. The ideal candidate is a builder at heart who combines marketing and revenue operations knowledge with a technical mindset to help translate emerging AI capabilities and business needs into scalable GTM systems. Impact You'll Own: • Identify gaps, create strategy for, and implement AI across marketing workflows including campaign execution, content production, analytics, and marketing operations. From concept, through execution., • Architect and build an AI-first GTM engine that identifies, engages, and converts high-value customer segments through automated lead research and qualification systems., • Use AI to spearhead complex data analytics and build GTM data optimization layers to report on funnel performance and revenue attribution., • Partner with Growth and regional marketing teams to apply AI to campaign planning, structured messaging experimentation loops, and audience targeting., • Collaborate with Marketing Operations, RevOps, and Corporate Engineering to integrate new AI tools and automated outreach sequences into existing CRM and marketing automation platforms., • Work with Corporate engineering to evaluate emerging AI technologies and vendors, selecting tools that build a robust GTM technology stack., • Develop internal playbooks and frameworks for how marketing teams should use AI tools in their daily work., • Support AI-driven experimentation including creative testing, automated messaging variations, and landing page drafts., • Help train marketing teams on AI capabilities, best practices, and responsible use of AI technologies., • Lead, monitor, and report on the impact of AI initiatives across campaign velocity, marketing efficiency, and pipeline generation., • 5+ years of experience in software engineering, data analytics, or automation engineer with at least 1 year building production-grade AI systems., • Hands-on experience working with LLMs (OpenAI, Anthropic, open-source), including prompt design, evaluation, and iteration, • Experience building agentic workflows that take actions (not just generate text), including tool use, chaining, and structured outputs, • Demonstrated ability to design and build complex operational systems from scratch that support marketing, sales, or revenue teams., • Experience working in marketing technology platforms such as CRM systems (Salesforce), marketing automation tools (Marketo), and data enrichment platforms., • Experience implementing artificial intelligence tools including generative AI, workflow orchestration tools, and AI-powered analytics platforms., • Experience improving marketing workflows through automation, process design, or technical system implementation., • Ability to translate technical capabilities into practical marketing applications and automated engagement sequences that support business goals., • Experience working cross-functionally with marketing, operations, product, corporate engineering, and data teams., • Strong analytical thinking and the ability to interpret market data and customer signals to evaluate the impact of marketing initiatives., • Excellent communication skills and the ability to help teams adopt new tools and processes., • Experience applying AI to marketing functions such as campaign development, content production, experimentation, or personalization, reporting, analytics, and personalization., • You've built AI systems that directly impacted revenue, growth, or operations (not just demos or prototypes), • Familiarity with marketing AI tools such as generative content platforms, AI analytics tools, or AI-native GTM enhancements., • Experience building internal frameworks or playbooks for new technology adoption., • Experience working in high-growth technology companies or data-driven marketing environments. Benefits While Working at Planet: These offerings are dependent on employment type and geographical location, based upon applicable law or company policy. • Comprehensive Medical, Dental, and Vision plans, • Health Savings Account (HSA) with a company contribution, • Generous Paid Time Off in addition to holidays and company-wide days off, • 16 Weeks of Paid Parental Leave, • Wellness Program and Employee Assistance Program (EAP), • Home Office Reimbursement, • Monthly Phone and Internet Reimbursement, • Tuition Reimbursement and access to LinkedIn Learning, • Equity, • Commuter Benefits (if local to an office) The US base salary range for this full-time position at the commencement of employment is listed below. Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location. The range displays our typical hiring range for new hire salaries in US locations only. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. San Francisco Salary Range$128,400—$160,500 USDUS National Salary Range$112,900—$141,100 USD San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Why we care so much about Belonging. We're dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That's why Planet is guided by an ultimate north star of Belonging-dreaming big as we approach our ongoing work. If this job intrigues you, but you're thinking you might not have all the qualifications, please... do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don't just fill positions, we aspire to fulfill people's careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you're excited to come along for the ride. EEO statement: Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. ___ Accommodations: Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the hiring process, please reach out to or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you. Privacy Policy: By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the ___, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. Privacy Policy (European Applicants): By clicking "Apply Now" at the top of this job posting, I acknowledge that I have read the ___, and hereby consent to the collection, processing, use, and storage of my personal information as described therein. AI in Our Interviewing Process: Planet is committed to providing an exceptional interview experience for all candidates. We are currently exploring AI interviewing technologies to better focus on candidates and less on trying to capture notes. As such, with the candidate's consent, select interviews may be recorded and include a Planet AI Notetaker for transcription and summarization purposes. Should an interview involve use of AI interview technologies, the candidate will receive notification and have the ability to opt out both in advance and/or real-time. Opting out will not affect one's candidacy. Candidate AI Policy: Planet embraces Artificial Intelligence (AI) tools, and we encourage its responsible use. We understand that candidates may use various resources, including AI tools, to prepare for interviews and assessments. However, during any live interview stage or when actively completing assessments for this position, the use of AI tools-e.g. Large Language Models (LLMs), deep fake technology, etc.-is strictly prohibited unless explicitly prompted by an interviewer or assessment instructions. If you are unsure about acceptable use, please contact your recruiter for clarification. If an AI tool or similar technology is desired as an accommodation, please contact with your request for assistance. Your message will be confidential, and we will be happy to assist you. Violation of this policy may result in disqualification of your application.

___Overview of Job Function: The CS Journey & Programs Specialist is responsible for designing and operationalizing Verint's customer journey framework and building the stage-specific resources that Customer Success Managers use to deliver consistent, outcome-focused engagements. This role translates journey architecture into practical toolkits, visual and multimedia resources, and scalable assets that serve both Named CSMs and Verint's long-tail customer base. This is a hands-on individual contributor role that blends strategic thinking with creative execution. You will own the journey map as a living artifact, build adoption toolkits tied to each lifecycle stage, and produce lightweight multimedia resources that help CSMs and customers move through critical moments of truth. You will work cross-functionally with Product, Marketing, and Sales while keeping the voice and perspective firmly rooted in Customer Success. Principal Duties and Essential Responsibilities: Customer Journey Mapping & Framework Ownership • Design, document, and continuously refine Verint's customer journey maps, defining lifecycle stages, critical moments of truth, expected customer outcomes, and the appropriate digital/human engagement blend at each stage., • Translate journey maps into stage-gate criteria and triggers that CSMs use to assess customer health, determine next actions, and identify escalation points., • Partner with Customer Success leadership to validate journey frameworks against real customer data and field feedback from CSMs., • Build and maintain adoption toolkits tied to specific journey stages, packaging technical documentation, best practices, and use-case guidance into formats CSMs can deliver directly to customers., • Develop CSM-ready assets for onboarding, adoption, value realization, expansion, and renewal preparation that drive consistency across the Named CSM team., • Curate and repackage existing product, sales, and marketing materials into a unified Customer Success perspective, ensuring resources are practical, current, and easy to consume., • Produce lightweight video and visual resources such as product walk-throughs, webinar promotions, feature highlight clips, and FAQ explainers by synthesizing technical documentation and SME input., • Develop and manage a resource calendar that aligns multimedia production with product releases, seasonal renewal cycles, and CS campaign priorities., • Forge working relationships with Product, Marketing, and Sales to stay ahead of releases, messaging shifts, and go-to-market changes that impact the customer journey., • Collaborate with Marketing on customer-facing communications to ensure CS resources complement (not duplicate) existing marketing assets., • Define and track usage and effectiveness metrics for journey assets, toolkits, and multimedia resources to inform iteration priorities., • Gather structured feedback from CSMs on resource quality, gaps, and field applicability to drive continuous improvement., • Bachelors degree in a related field or equivalent experience., • 5+ years of experience in Customer Success, Customer Success Operations, Customer Education, or a related function within a B2B SaaS or enterprise software environment., • Demonstrated experience designing or operationalizing customer journey maps or lifecycle frameworks., • Strong writing, editing, and storytelling skills with the ability to translate technical material into clear, customer-friendly resources., • Experience producing lightweight video or multimedia assets (scripting, recording, basic editing); full production expertise not required., • Experience working with CRMs (Salesforce), CSPs (Totango), or similar platforms., • Ability to manage multiple concurrent projects and stakeholders in a matrixed organization., • Proactive, self-directed working style with a bias toward execution., • Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, and credit/drug screening where applicable. Preferred Requirements • Experience building adoption programs, onboarding toolkits, or lifecycle-stage resource libraries for Customer Success teams., • Familiarity with digital/scaled CS motions and creating self-service resources for tech-touch customer segments., • Experience supporting enterprise or complex B2B Customer Success organizations with multi-product portfolios., • Comfort working across departments (Product, Marketing, Sales) without direct authority.

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking an upbeat, focused, and detailed individual to join the Membership Sales team. The ideal candidate will have experience working with customers and responding to incoming inquiries. In this role, you will use your bilingual skills in English and Spanish to provide customer support to our Rosetta Stone and IXL users. This person must be well-organized and extremely personable. We are looking for a quick learner who is flexible and can take on a variety of projects. #LI-RD1 This position is for a Bilingual Membership Specialist who is passionate about and dedicated to providing the highest quality of service to our growing customer base. This is a full-time position in our San Mateo, CA headquarters office. The work schedule for this role is Monday-Friday in the office with the option to work from home one day per week. WHAT YOU'LL BE DOING • Provide exceptional service and support to prospective customers, both in English and Spanish, • Process customer credit card payments as well as refunds and cancellation requests, • Respond to billing questions and concerns., • Perform tasks related to sales support such as answering inbound sales and product questions, providing pricing information, and logging customer communication in Salesforce, • Effectively communicate key product features and benefits to customers via phone and email, • Initiate customer transfers to technical or customer support staff, • Complete related projects successfully and promptly WHAT WE'RE LOOKING FOR • Bachelor’s Degree, • Bilingual in English and Spanish, both verbal and written, • 2+ years of call center-style phone support or other customer service experience, • Energetic, positive, mature person who works well independently and as part of a team, • Excellent verbal and written communication skills, • Self-motivated, detail-oriented and exceptionally organized, • Exceptional critical thinking, research, and problem-solving skills, • Experience using online tools in a professional setting (Ex. Salesforce, G-Suite, or other internal tools) Our pay ranges are determined by role, level, and location. The base hourly rate for this full-time position is $24 - $29 per hour + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire pay ranges for the position. Individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand. The Solution Engineering team at Metronome is a technical group that sits at the intersection of sales, growth, product, and R&D. In simple terms, we own the technical side of the customer lifecycle all the way from the very first discovery call through demos, POCs, technical scoping, and handover to our post-sales groups. We own the technical win for enterprise deals, from first discovery through technical close and handoff. As a member of the Solution Engineering team, you’ll primarily be focused on bringing on new enterprise customers. • Using proficient discovery to understand what challenges our prospects face in billing, launching new products, pricing & packaging, quote-to-cash, customer experience, and related areas., • Telling a clear value story about how and where Metronome solves those challenges and creates opportunities., • Planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc)., • Building relationships with people at our prospect organizations, from day-to-day operators to C-Suite executives. We believe in meeting our customers in-person whenever possible., • Designing integrations of Metronome into prospect systems and consultatively influencing the direction of our prospects’ pricing and packaging., • Running tight Proofs of Concept with clearly-defined success criteria that get us to the technical win., • Ensuring a proper handoff to our post-sales Professional Services, Solutions Architecture, and Growth counterparts. …all of this with prospects at the scale of our most strategic current customers (like Confluent, Databricks, OpenAI, and Anthropic). Expect these engagements to be complex, deep, technical, and most of all interesting. Metronome directly influences how the internet monetizes - AI is an obvious current example - and our group is on the front lines driving this influence with our prospects. Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to impact our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk. • 5+ years of experience working in technical and/or customer-facing roles involving SaaS products (for example, roles like solution engineering, solutions architecture, technical account management)., • Experience running complex sales cycles with enterprise tech companies., • Experience in fast-moving startup environments that value high agency., • Ability to quickly learn and communicate technical concepts to technical, go-to-market, and finance stakeholders., • Excitement for building and improving GTM playbooks and processes. We care more about demonstrated impact and learning velocity than checking every box. • Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc., • Experience as a software engineer, product manager, or in other technical roles., • Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup., • Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts. The estimated salary range for this role is $150,000 - $250,000 OTE. In addition to your salary, Metronome offers a competitive total rewards package, including but not limited to market-benched equity, incentive pay, comprehensive health benefits, and other benefits listed below. The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time. We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk! for Full-time employees: • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership, • Paid parental leave, • FSA (Flexible spending account), • Retirement planning - Traditional and ROTH 401(k), • Flexible time off, • Employee assistance program (mental health benefits), • Culture where personal growth is highly valued We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: Our Customer Success Director (Staffing Vertical) is a member of the Account Management Team. This is a Enterprise level account management position to grow revenue in the most strategic accounts through sales of First Advantage products and solutions within a small number of named accounts on our Staffing Vertical. It is anticipated that you will insure and grow this revenue stream via the development and ongoing maintenance of a strategic account plan and the definition of the strategic deployment of resources required to drive the penetration of FA solutions through the enterprise within your assigned accounts, and to maintain the base revenue that is already present in those accounts. Coordinates with client, operations management and technology to ensure service levels are being maintained. While the role is 100% remote there will be up to 20% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Program Management • Develop clear and thorough strategic account management plans detailing all relevant information about customers, their industries, and their specific RISK history. Track revenue trends and upsell opportunities and analyze competitive threats. Meet or exceed quarterly and annual revenue objectives within a defined list of named accounts., • Identify additional products or solutions FA can provide., • Identify required cross functional resources needed to maximize revenue opportunities and penetrate market with FA products and solutions., • Clearly demonstrate your understanding of First Advantage pricing, administrative procedures, and organization to effectively articulate First Advantage benefits in a manner meaningful to a customer, as well as answer client’s questions or implement solutions in a timely fashion. Maintain a current understanding of First Advantage competitor offerings (i.e., price, product, service, or solution) so that you can effectively sell the advantages of First Advantage over that offered by its competitors., • Prepare and deliver quarterly and annual client business reviews., • Document and manage all action/project plans for assigned client base., • Analyze trends and make recommendations on potential changes to customer programs. Intervene as required to ensure customer satisfaction. Provide solutions to business problems analyzing root causes to issues and bring resolution to the issues., • Update and maintain knowledge of all aspects of customers’ background screening and/or occupational health programs including scopes of work, account and package configurations, pricing, handling procedures, and adjudication matrices., • Constantly seek, share, and implement best practices., • Establish and maintain excellent customer relationships at all levels to provide superior service and solutions. Manage customers with clear communication and needs analysis. Provide internal leadership in a heavily matrixed environment managing several cross functional resources., • Manage customer contractual documentation to include MSAs, Schedule As, Statements of Work, SLAs, and SOPs. Manage contract renewals and proposal responses to RFPs. Develop and deliver unsolicited renewal proposals with clearly articulated value propositions to the customers., • Manage monitoring and reporting programs for customers., • Host cadence client calls to nurture and grow account relationship., • Bachelor's Degree or equivalent (MBA optional but preferred), • 7+ years’ proven experience and track record in sales account management, managing complex solutions and products for strategic National and or Global accounts with C-level relationship experience., • Familiarity with Staffing, BPO and/or RPO industries helpful, • Work experience in professional account management and sales environment is desirable, • Proficiency with MS Office applications including Word, PowerPoint, and Excel, • Familiarity with reporting tools like Lookr Analytics and PowerBI helpful, • Salesforce use and familiarity in helping track client information helpful, • Strong oral and written communication, and interpersonal skills., • Outstanding multi-tasking and time-management abilities., • Excellent organizational, analytical, problem analysis and problem-solving skills, • This position requires travel, which includes overnight travel with as much as 20% travel requirements., • Demonstrated networking capabilities, exhibiting a professional demeanor and business maturity, • Ability to navigate large organizations and build strong internal partnershipsWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $90-110K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires—with longer fire seasons, dryer fuels, and faster winds—new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond—preventing small flare-ups from becoming devastating infernos. About Pano: We are a 150+ person growth-stage hybrid-remote start-up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely—with the right equipment, timely information, and enhanced coordination—so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy-to-use, web-based platform. Leveraging a network of ultra-high-definition, 360-degree cameras atop high vantage points, as well as satellite and other data feeds, Pano AI produces a real-time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on___'s list of the___ MIT Technology Review listed Pano as one of the___ in 2024, and Fast Company named Pano AI one of the___. We’ve also been featured in the___,. Pano AI’s dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised___ from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T-Mobile Ventures. Learn more at___. The Role As a Senior Product Manager at Pano AI, you will own and scale a critical component of our wildfire intelligence platform. Our technology enables emergency managers, utilities, and first responders to detect and respond to wildfires in near real time as climate risk and the Wildland Urban Interface continue to expand. You will take full ownership of a key product domain such as detection workflows, alerting systems, geospatial visualization layers, or emerging product lines. This is not a feature execution role. You will define the problem space, set strategy, prioritize tradeoffs, and drive outcomes end to end in close partnership with engineering, design, customer success, operations, sales, and executive leadership. This role offers true domain ownership at company scale. You will operate with executive visibility and meaningful autonomy, shaping products that directly protect lives and infrastructure. As Pano continues to grow, you will have the opportunity to drive major initiatives, influence company direction, and advance your career based on impact rather than tenure. For product leaders motivated by mission, energized by building in fast scaling environments, and ready to move beyond incremental feature work, this role provides both purpose and accelerated growth. What you’ll do * Own a critical product domain end to end, defining the problem space, success metrics, roadmap, and execution strategy. * Define and manage the entire product lifecycle from discovery and research through development, detailed specifications, launch, and post launch optimization. * Lead customer discovery efforts, including direct interviews, data analysis, and field feedback, to validate opportunities and inform prioritization. * Drive strategic initiatives that improve detection speed, alert relevance, geospatial clarity, or overall workflow efficiency for customers. * Make nuanced product trade off decisions grounded in user journeys, technical constraints, and long term platform strategy. * Present clearly and confidently in leadership forums, bringing structured thinking and evidence based recommendations. * Partner cross functionally with engineering, design, sales, marketing, customer success, and operations to ensure alignment from concept through delivery and adoption. * Proactively identify opportunities for innovation, including potential zero to one product initiatives as the company expands its product portfolio. * Monitor product performance using quantitative and qualitative data to continuously improve outcomes and user experience. * Elevate the product team by mentoring others, contributing beyond your immediate domain, and raising the bar for product thinking across the organization. What you’ll bring * 6 to 10 plus years of product management experience, with demonstrated ownership of a meaningful product surface area or platform component. * A track record of launching impactful products or major capabilities, ideally from early research through execution and adoption. * Strong strategic thinking skills, with the ability to challenge assumptions respectfully and back decisions with data and customer insight. * Experience operating in ambiguous, fast growing, or startup environments where you have worn multiple hats. * Comfort presenting to and collaborating with executive leadership. * Strong customer discovery skills and the ability to translate insights into clear problem statements and actionable roadmaps. * High EQ, humility, and empathy. We operate with a no jerk policy and value collaboration over ego. * The ability to learn quickly and develop technical fluency in areas such as geospatial data, mapping, AI powered detection, or alerting systems. Nice to have * Experience working on geospatial, mapping, monitoring, observability, or alerting products. * Experience building or contributing to zero to one product initiatives. * Entrepreneurial or startup founder experience. * Experience building AI powered products or data intensive platforms. * Experience in climate tech, public safety, gov tech, infrastructure tech, or mission driven technology. * A passion for climate resilience, wildfire prevention, environmental protection, or public safety. Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

The Surgimate Customer Success team is growing and we are looking for the right person to fill the role of Customer Success Manager! Driven by a passionate and dedicated team, Surgimate is an enterprise SaaS company in the digital health space committed to revolutionizing the way surgeries are scheduled. We are making a difference and having plenty of fun along the way. The Customer Success Team is responsible for building relationships, driving product adoption, and empowering clients to meet their goals. As experts of the Surgimate platform, we provide value as trusted advisors to our clients. * Own customer outcomes by ensuring clients clearly understand, adopt, and realize measurable value from Surgimate * Define success criteria with customers and regularly track progress against agreed goals (ROI, efficiency gains, workflow improvements) * Proactively identify gaps in adoption and create action plans to improve product utilization * Build and maintain strong, trusted relationships with key stakeholders across client organizations * Serve as the primary point of contact and strategic advisor for all assigned accounts * Develop a deep understanding of each client’s workflows, business goals, and challenges * Drive ongoing product adoption through regular check-ins, training sessions, webinars, and business reviews * Educate customers on new features and ensure alignment with their needs and use cases * Reinforce best practices to ensure consistent and effective platform usage * Monitor account health and engagement to identify risks and opportunities early * Take ownership of retention by addressing issues before they escalate * Maintain clear account plans and engagement strategies for key customers * Identify opportunities for expanded use cases, additional locations, or deeper product adoption * Partner with Sales on upsell and expansion opportunities * Help customers uncover additional value through new workflows and features * Act as the voice of the customer internally, providing structured and actionable feedback to Product * Identify trends across accounts to influence product improvements and roadmap priorities * Partner closely with Implementation to ensure smooth handoffs and continuity post-go-live * Work with Support, Product, and Sales to deliver a cohesive customer experience * Maintain accurate account data, notes, and activity tracking * Meet KPIs related to engagement, retention, and growth * Contribute to building scalable customer success processes and playbooks * Travel on-site to meet with clients (~30%) * Support evolving initiatives as the company grows * 3-5 years of Customer Success, Account Management, or a client-facing consulting role, preferably within a B2B SaaS environment * Experience working with healthcare customers or within healthcare operations strongly preferred * Proven ability to manage relationships across a range of account sizes, including engaging with executive stakeholders * Exceptional written and verbal communication skills, with the ability to clearly and effectively communicate complex concepts * Strong problem-solving abilities with a proactive, solutions-oriented mindset * High level of comfort with technology and ability to quickly learn new systems and workflows * Experience with CRM tools (Salesforce preferred) * Integrity: Builds trust through honesty, transparency, and doing the right thing for both customers and teammates * Mission-Driven Impact: Motivated by helping customers succeed and improving outcomes in healthcare, not just completing tasks * Progress over Perfection: Takes action, iterates quickly, and continuously looks for ways to improve rather than waiting for perfect conditions * Accountability: Takes ownership of customer outcomes, follows through on commitments, and proactively addresses challenges * Customer-Centric: Deeply understands customer needs, advocates for them internally, and ensures they realize meaningful value from the platform * Team Over Ego: Collaborates effectively, supports teammates, welcomes feedback, and prioritizes team success over individual recognition * Remote-first role with occasional travel required * Flexibility to work extended hours as needed to support key initiatives Our Product & Mission: At Surgimate, we’re one company with three powerful platforms — Surgimate, ImplantBase, and openDoctor — working together to transform how surgeries are coordinated and delivered. Each platform supports a different phase of the surgical journey, from patient access and scheduling to implant management and post-operative care. United under one mission, we’re building the essential operating system for surgical orchestration — helping providers deliver faster, smarter, and safer care. Our Team: At Surgimate, we are a remote first team distributed across the US with R&D Centers in Israel & India. We offer opportunities for our team to spend time together at meetups, volunteer, and work flexibly. Read more about our team & values here: Our Benefits: Full time, US based team members can expect: * Competitive salary plus commissions/bonus, 401(k) with company match up to 4% * Medical, dental & vision plans for the employee through Cigna. Plus, employee covered plans available for dependents. * Long Term Disability and Life Insurance * Monthly Home Internet & Wellness allowances * 10 Holidays + 2 Holiday Eves * 18 days PTO, 18 days Sick Leave * Additional days off for SurgiGive (volunteering 1), Birthday Celebration (1) & Recharge (3) Our benefits may vary by country. Please ask your recruiting contact if you have any questions. Applicants must be authorized to work in the United States without sponsorship.

Job DescriptionDescription: Cameron House is a 150 year old institution that is deeply woven into San Francisco history and rooted in faith-based outreach and support. We proudly hold the honor of serving the evolving needs of the San Francisco Chinese community. Cameron House is a hub of year-round programs and services. These programs include our heritage youth school, adult ESL and computer classes, counseling services in English, Cantonese, and Mandarin, domestic violence intervention, and case management for accessing all of the San Francisco area community resources available for low to moderate income individuals and families. We empower community members to build strength and resilience through family-centered programs, and help people learn, heal, and thrive. Job Summary Reports to the Director of Youth Programs and works as a member for the Programs department. Responsibilities include: providing educational and social-emotional support to youth in our after school program and summer program through one-on-one interactions, facilitation of lessons and activities in groups; working collaboratively with schools, parents/guardians, support networks, and other community partners to help youth develop skills they need to be successful in school and life; and fostering an inclusive environment to support their growth, development, and well-being. Key Responsibilities • Partner with the Director of Youth Programs and the Youth Programs team in running safe and fun youth programs: Includes after school program and summer program for grades 1-8., • Develop and facilitate enrichment activities and lesson plans that align with core learning areas and help students develop and improve needed skills., • Build positive and strong relationships with students, parents/guardians, schools, and community partners., • Support the recruitment and retention of youth for after school and summer programming to reach participation targets., • Participate in program evaluations conducted by our agency or funders., • Cares about Working with Youth, • Passionate about working with children and youth and advancing their learning and development., • Communication Skills, • Bi-lingual/Bi-literate in English and Cantonese / Mandarin., • Strong organizational and project management skills, • Excellent Interpersonal Skills, • Able to handle confidential and/or sensitive information with discretion., • Ability to work collaboratively with diverse groups of people., • Computer Knowledge, • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace., • Able to Reason & Think Critically, • Capable of solving problems with sound judgment and practical approaches - solution-oriented.Requirements:, • Required: Bachelor’s degree in Education, Child Development, Social Work, Counseling, Psychology, • NOTE: Related field and/or comparable experience over three (3) years in social services, children and families, or community non-profits may be substituted for the above requirement., • Required: At least two years of experience in youth development or a related field in a school-based or community-based/non-profit setting. (Including volenteer/internship), • Required: Experience working with Google Workspace, Microsoft Office (i.e. Microsoft Word, Excel,Powerpoint), and Zoom All candidates must fulfill the following requirements upon being hired: • Achieve satisfactory clearance from the Department of Justice via Live Scan, • Undergo a screening for tuberculosis, • Complete a Sexual Harassment Prevention training, • NOTE: It's important for you to know we appreciate cover letters, they help us understand why you are interested in working with us and they show us how you express yourself in writing. We will prioritize applicants who provide a cover letter. Schedule • 40 hours per week, • Monday to Friday As a financial steward of public funds, Cameron House is committed to pay equity and transparency. Cameron House offers competitive base salaries aligned with the market midpoint for not-for-profit organizations of similar size. To maintain this commitment, Cameron House does not negotiate salary offers; instead, each offer is carefully calculated using benchmarking data. This is an nonexempt (hourly) role with a pay range of $27.91 - $33.31 an hour. Benefits • 401(k) + 5% Employer Match, • 100% Paid Medical, Dental & Vision Insurance, • Flexible Spending Account, • Commuter Benefits & Free Parking, • Wellness Support: Free Local Gym Membership, • Employee Assistance Program, • Life Insurance, • 15 Days of Paid Vacation (to start), • 13 Paid Holidays, • 10 Days of Sick Time Cameron House aspires to make the online job application process accessible to any and all users. If you have a disability that impacts your ability to complete the application process, and would like to request assistance or accommodation, please contact us at We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any bias including race, color, age, sex, sexual orientation, religion, disability or national origin. Lastly, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast is looking for a Senior Product Manager, Enterprise Systems to support our Care and Onboarding teams. You will transform and build out business processes using technology and systems, acting as the interface between our various functional teams, our engineering team, and our R&D counterparts. You will work closely with cross-functional stakeholders to understand their challenges, help identify potential solutions, and translate business requirements into functional requirements leveraging, and working with the technical team to deliver solutions. You will work closely with our Business and Engineering teams to design and build optimal solutions for our systems and applications to scale our flexibility and offerings.You will be an expert on how data flows in our system, and be able to articulate solutions that are simple and accurate. You will play a critical role in helping build scalable processes that can power and support our exponential growth as the leading player in restaurant technology. A day in the life (Responsibilities) • Own and deliver outcomes for high-impact strategic initiatives, from design to measured results, • Partner with engineering teams and end users to ensure designs meet requirements and provide scalable solutions with a focus on user experience and speed to delivery, • Deeply understand timelines and options utilizing both technical dependencies and near term business goals based on your intimate understanding of the outcome, • Organize ambiguous ideas and targets into detailed functional requirements, providing point of view feedback on prioritization and criticality based on deep business understanding, • Navigate the complexity of fast moving processes, recognize and advocate for best practices that will serve us long term over easy solutions to individual problems, • Own a product roadmap and effectively work with business stakeholders to refine priorities and communicate status What you'll need to thrive (Requirements) • 6+ years of Product management or Salesforce Consulting experience, • Experience with Salesforce and platform integration is required, • Experience with financial products (Billing, payment collection, or revenue processing) preferred, • Highly experienced enabling customer support and onboarding system improvements/initiatives, • Strong advocate for simplicity and user experience, • Demonstrated experience of solving complex problems using a data-driven approach, • Excellent communication skills and ability to translate business and technical languages AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at ___. The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Pay Range$138,000—$221,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ___. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact ___. For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salesforce Platform Administrator and. Platform Administrator II certifications. IEM is seeking a highly experienced Senior Salesforce Administrator to lead the optimization and strategic evolution of our Salesforce environment.