Complaints jobs in London - Page 6Create job alerts

Handling, or relay to Lobby Director or Assistant Director F&B, all guest and internal customer complaints, and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Maintains standards of food and beverage quality and guest services, resolves guest complaints. Supervises activity in food and beverage outlet(s) including restaurant, bar and room service to ensure smooth operation and guest satisfaction. Up to date with food and beverage trends and best practices

Mitie Cleaning & Hygiene Services. Referrals increase your chances of interviewing at Mitie Cleaning & Hygiene Services by 2x. Mitie Cleaning & Hygiene Services.

This role requires strong leadership, operational oversight, and excellent customer service skills to ensure smooth running of the store, staff performance, product quality, and customer satisfaction. Address customer complaints and feedback professionally and promptly to resolve any issues and main

A leading Global law firm are seeking a Compliance and Risk Counsel to join them.You will join the Firm's Risk Legal Team, led by the Firm's General Counsel and will report to the Head of Professional Liability who manages the Firm's claims and complaints and insurance cover for PI and non-PI risks.

Ensure strategies comply with regulations and internal policies, minimising risks related to credit, complaints, and financial outcomes. This business is one of the UK's newest credit card providers offering fair financial services to the UK market. Collaborate with the analytical team to support cu

We currently have an exciting opportunity for a Complaints Executive to help ensure that advertising standards are maintained and that adverts don’t cause harm, offend or mislead those who see them. You will manage a varied caseload of complaints in regard to TV, radio, print, poster and online ad

The role of the Complaints Handler is to resolve level one customer complaints across all products, services and channels as well as corresponding administration duties that will support the complaints Investigators and drive more efficiency within the department. The Complaints Handler will log and

We have an exciting opportunity for an experienced detail oriented individual to join our small team as a Senior Investigator, to undertake complex investigations across a wide spectrum of financial services regulatory areas and write reports on these investigations for the Commissioner to consider.

We are seeking a Complaints and Governance Officer to be a key part of our dedicated complaints team, supporting our mission to deliver world-class care that is expertly tailored to the needs of every individual. Complaints and Governance Officer. Complaints and Governance Officer.

Actively complete personal sales targets and assist the team to achieve store sales targets;. Handle customer complaints and after-sales problems, provide high-quality after-sales services, and maintain customer relationships;. Actively participate in the company organized training and activities, a

Your remit will also encompass oversight of complaints, legal services, PALS, and patient experience, ensuring that learning from feedback informs service improvement. Our vision is to build a world-class ambulance service for a world-class city – one that is respectful, professional, innovative a

In this role you will be delivering our food hygiene and standards inspection programme, investigating complaints regarding food and health & safety matters. Job description Food, Health and Safety Officer. You will also be assisting with a variety of other functions including health & safety at wor

As the Complaints and Claims Manager, you will lead and manage the operational delivery of the SQE complaints and malpractice process. Undertake investigations as directed by the Head of Equality and Quality (or their Deputy) in response to legal claims, mitigating circumstances claims and appeals.

Financial Planning Complaints Manager, London.

Job Title: Environmental Health Officer.Role length: Anticipated 6 - 7 months.Additional requirements: Able to drive a vehicle and possess a full driving licence.We are looking for an Environmental Health Officer or Enforcement Officer to join the Environmental Health Team covering complaints of pes

Work with our Chief Engineer in supporting planned maintenance checks and take a hands-on approach to reactive maintenance. Assist with complaints where possible and resolve them with the Chief Engineer and General Manager.

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. To be the first bank that is both trusted and loved by its customers. Referrals increase your chances of interviewing at Kroo Bank by 2x.

Manage and resolve customer complaints, ensuring timely and fair outcomes. Investigate complaints thoroughly, gather evidence, and prepare written responses in line with the Ombudsman's Complaint Handling Code. Identify root causes of recurring issues and collaborate with service teams to implement

We are looking for an experienced Quality and Co-ordination Manager to oversee Homecare, Repairs, Compliance & Complaints/Disrepair.

Customer Care Team Leader (12-month contract) We’re looking for a highly skilled Customer Care (Complaints and customer feedback) Team Lead to oversee our team who’ll investigate and analyse customer complaints in regulated and non-regulated environments over a parental leave cover of 12 months.

Complaints Manager (Investment Management) – London. We are looking for an experienced Complaints SME / Lead to take ownership of our complaints process — ensuring customer concerns are handled fairly, efficiently, and in line with FCA standards. Lead impartial reviews of customer complaints.

The Store Manager will oversee the daily operations of the store, ensuring optimal customer satisfaction and staff management. The Store Manager will also be responsible for providing exceptional customer service, handling customer inquiries and complaints, and maintaining a clean and organized stor

Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. The post holder will be expected to effectively

We’re looking for a hands-on, adaptable Operations Lead to support our Head of Service Operations. Supporting operations department managers, stepping into escalations and urgent issues when required. Support the Head of Operations and operational management team (Customer Service, Complaints, Col

M&C are seeking a Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Handle customer inquiries and complaints. Provide information about the products and services.

The successful applicant will undertake investigations in relation to referrals made through Sport Integrity, an independent disclosure and complaints service for Olympic and Paralympic sport. A good knowledge and/or experience of the structure of sport in the UK, in particular the governing body se

Act as the first point of contact for company complaints.

Responsible for dealing with front line patient issues, concerns and complaints and for ensuring these are escalated to the Patient Services Manager as appropriate. Responsible for ensuring all incidents, accidents, significant events are documented in accordance with practice procedures and that th

The role of our Resident Liaison Officer is to act as the main point of contact for our clients and be a customer contact for compliance, escalated queries, complaints, and complex issues.

Central and North West London NHS Foundation Trust. Report all complaints and/or incidents relating to patients, relatives and/or staff within area as directed in accordance with the Trust’s Complaints Procedure, and ensure the Service Manager is informed. Experience of work in the NHS, PCNs or ou

Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up. Learn from customer complaints to improve service. Are you the right fit for the Food & Beverage Assistant role? Do you have the skills and experience needed?.

Generous holiday time: 25 days annual leave, 8 bank holidays, 1 Kroo bank holiday (June 24th), and 1 day off during the week of your birthday. Technical interview challenge with the hiring manager - 45 mins. Do not submit agency resumes or forward them to our job advertisements or Kroo Bank employee

The Complaints Handler resolves level one customer complaints across all products and channels, supporting investigations and improving departmental efficiency.

Complete understanding and be able to demonstrate at the following disciplines - CCTV, Fire Safety systems and Intruder alarms. Detecting and reporting defects, snags and complaints. Our client is a major provider of Security services to commercial sector, due to new contract awards they are looking

Motor Finance Complaints Investigator. Motor Finance Complaints Investigator. This full-time Contingent Investigator assignment is deemed to be inside IR35.

The Reception team consists of 9 Receptionists working various shifts between 07:30 and 20:00. Take a senior role within the Reception team on a daily basis, to be available to assist with clients and staff queries, complaints or concerns. Ensure the smooth running of reception, with sufficient cove