Customer service team lead jobs in Derby - Page 2Create job alerts

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities. A renowned hospitality group in the United Kingdom is seeking a Restaurant and Bar Manager to lead operations at Moonfleet Manor. This role involves managing a ded

We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

The ideal candidate will have a strong background in customer service, team management, and possess excellent communication skills. A leading food service management company is looking for an experienced Assistant Cafe Manager in Greater London. This role involves overseeing catering operations, ens

A leading London restaurant is looking for a Hospitality Manager to enhance guest experiences and lead a dynamic team. The role involves training staff, ensuring excellent service, managing operational tasks, and maintaining food safety standards. Ideal candidates have at least 2 years of team manag

The position requires proactive leadership and a commitment to customer satisfaction. A leading distributor in the construction sector is seeking a Hire Manager to join their Bristol branch. In this role, you will supervise the Hire department, ensuring quality service and maintaining tools within h

The ideal candidate will lead a team to deliver outstanding customer experiences while managing front and back-of-house operations. A renowned quick-service restaurant chain in Greater London is seeking a Restaurant Shift / Floor Manager.

This role involves managing and developing the Security team while ensuring high standards of customer service. A leading security services provider in Greater London is seeking a Security Night Supervisor. Key responsibilities include supervising operations, maintaining communications with manageme

You will oversee daily operations of the restaurant and bar, ensuring high standards of service and guest satisfaction. This role requires strong leadership skills and extensive food and beverage knowledge.

You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service solutions. A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

The ideal candidate will lead a team of property managers, support their professional development, and maintain high standards of customer service.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service. This full-time position offers

A vibrant dining destination in Greater London is seeking a Restaurant Manager to lead a talented team and craft memorable guest experiences. The ideal candidate should have proven leadership experience in a fast-paced restaurant environment and a strong passion for hospitality.

A leading luxury fashion brand is seeking an experienced supervisor for their retail team. The role focuses on daily floor supervision, enhancing customer experience, and mentoring sales associates.

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will h

A leading retail company in Greater London seeks a Store Manager to lead a team and foster a positive work environment. The role involves guiding the team, ensuring a customer-first approach, and using data to track progress. Candidates should have proven leadership skills and be comfortable with te

A leading retailer in Greater London is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and 5-star service. This role requires a commercially sharp leader who is operationally resilient and capable of driving performance.

A growing fintech company seeks a Customer Interaction Team Leader to manage effective customer service, ensuring compliance and satisfaction. This role involves collaboration with multiple teams like AML and Compliance, while leading a team oriented towards continuous improvement in a regulated env

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. As part of this role, you will be responsible for coaching team members, tracking performance metrics, and collaborating with other departments to improve customer experience. T

A prominent organization in the UK seeks a Team Leader for their People Operations team. Ideal candidates will have experience in HR operations, team leadership skills, and a strong understanding of HR best practices. This pivotal role involves managing a dedicated team, overseeing HR query resoluti

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. Candidates should have experience in high-quality dining environments, strong leadership and communication skills, and the ability to multitask effectively. This full-

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess

You’ll lead a team of 5-7 Senior Customer Operations Executives within our Customer Operations function—developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back-office processes. Proven experience leading a customer operations or service

Working at the firm promotes a positive and collaborative culture where you can significantly impact client services and customer experiences. A leading consulting firm in Greater London is seeking a CX Transformation Consultant/Senior Consultant to focus on service transformation for clients. This

Candidates should have a strong track record in service design, exemplary skills in journey mapping and service blueprinting, and the ability to work with cross-functional teams to drive customer-centered outcomes. A leading media and entertainment company in the UK is seeking a Lead Service Designe

A global financial services firm is seeking a Senior Service Designer to improve customer experience through strategic service design. Key responsibilities include leading design initiatives and collaborating with stakeholders to enhance customer journeys. This home-based role requires expertise in

A fast-growing financial technology company in Greater London is looking for a Junior Team Lead to support onboarding and training for new service team members. The ideal candidate will have at least 4 years of related experience and a strong background in customer success or training within a SaaS

This role involves managing the service department operations, supporting the service team, and ensuring customer satisfaction. A leading automotive recruitment agency is seeking an Assistant Service Manager for a dealership in Wimbledon. Join a forward-thinking environment that values staff develop

A leading global real estate services firm is seeking a Maintenance Manager to oversee a field service team in London. Ideal candidates will possess leadership skills, experience in team management, and the ability to handle complex information. This full-time position offers a chance to lead and de

A national retail cooperative in Castle Donington is seeking a Customer Team Leader to oversee day-to-day store operations while leading a small team. Applicants should have a passion for leadership and customer service. This role involves hands-on work, motivating staff, and ensuring exceptional se

You will be part of the senior leadership of the TRA and you will be motivated to play your part in leading the Legal team and the wider organisation. As a Senior Lawyer at the TRA you will be responsible for providing legal advice and support to the case teams carrying out trade remedies investigat

In this role, you will lead a team, maintain high-paced service standards, and contribute to a welcoming environment. A popular hospitality chain in the United Kingdom is looking for a Supervisor to oversee daily operations, ensuring every customer leaves satisfied.

The role involves managing a team, enhancing departmental efficiency, and delivering outstanding customer service. A leading automotive retailer group based in North Tyneside is seeking an Assistant Service Manager to drive business within the aftersales department.

A global intralogistics provider based in the United Kingdom is seeking a Field Service Team Leader in Buckley. This role involves ensuring efficient team performance, managing engineer services, and maintaining high customer satisfaction. Ideal candidates will have strong leadership skills and a pr

A leading service commerce platform is seeking a Customer Success Team Lead to guide a UK-based team. This role will focus on improving customer retention, driving adoption of payments products, and optimizing onboarding experiences. The ideal candidate will demonstrate proven leadership in a SaaS e

A leading retail company in the UK is seeking a Café Manager to oversee daily operations and manage a team. The ideal candidate will have a background in hospitality and a commitment to excellent customer service. With a focus on inclusivity and flexibility, this role offers the opportunity to crea

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

A global technology service provider in London is seeking an experienced Onsite Lead IT Support Engineer to manage a customer-facing team. This role involves leading and mentoring engineers, ensuring service delivery excellence, and maintaining client relationships. The ideal candidate has 4-6 years

A leading fitness technology company is seeking a Team Leader for their new in-house engineering team. In this hybrid role based in the UK, you will manage performance and costs, ensure adherence to repair protocols, and improve customer satisfaction. The ideal candidate has strong team management s

A leading technology recruitment agency is seeking a Field Service Manager to manage a team of Field Service Engineers. The ideal candidate will have experience in high-value capital equipment sectors and possess strong commercial and customer relationship skills. Responsibilities include managing c

In this role, you will oversee the daily workshop operations, support service managers, and ensure high customer satisfaction. A leading automotive retailer in England seeks a Workshop Controller to be a vital part of the Retail Centre. Join us on our growth journey and be part of a community that v