Customer service team lead jobs in Leicester - Page 5Crear alertas

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This role involves leading a team of service designers to drive innovative service solutions, ensuring they align with customer needs and business goals. A leading media and entertainment brand in the UK is seeking a Lead Service Designer to enhance customer journeys across digital experiences. The

You’ll lead a team of 5‑7 Senior Customer Operations Executives within our Customer Operations function – developing their performance and ensuring exceptional service across inbound channels (chat, phone, email) and back‑office processes. Proven experience leading a customer operations or s

A major grocery retailer in the East Midlands is seeking a committed Duty Manager to enhance customer experience and support team engagement.

In this role, you will manage operations and personnel within the service department while ensuring exceptional customer service. A leading automotive dealership located in Greater London is seeking an experienced Assistant Aftersales Manager to support the Aftersales Manager.

The ideal candidate will drive sales, oversee daily operations, and lead a dedicated team. Responsibilities include developing sales strategies, managing costs, and ensuring exceptional customer service. Passion for retail and team leadership skills are essential for this position.

A leading UK restaurant chain is looking for an Assistant General Manager to enhance team performance and ensure fast-paced operations. You will work closely with the General Manager, supporting and coaching your team while maintaining high energy in service. The ideal candidate leads with empathy a

A leading food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team. This role involves ensuring an exceptional customer experience across various service channels, including in-shop and online. Ideal candidates will have experience in retail or food environments and

As the leader, you will drive exceptional KPI performances and foster a culture of outstanding customer service. If you have a background in retail or hospitality and are enthusiastic about the brand, apply to join a progressive team.

A new casino chain in Greater London is seeking a Venue Manager who will ensure exceptional customer service and lead the team to success. Join a team dedicated to entertainment and customer satisfaction. The ideal candidate will be professionally presented, able to motivate their team, and flexible

The role requires overseeing daily operations and ensuring exceptional food and customer service. A leading hospitality provider is seeking a Hospitality Manager in London. Responsibilities include supervising teams, managing Health & Safety standards, and upholding an excellent brand image.

A leading hospitality provider in London is seeking a Hospitality and Fine Dining Assistant Manager to support operations and lead a passionate team. This role offers a competitive salary and a comprehensive benefits package including a contributory pension scheme, digital healthcare services, and t

The role includes leading the store team, providing excellent customer service, and managing various store tasks. A well-known retail cooperative is seeking a Customer Team Leader in Greater London. Candidates should possess strong customer service and leadership skills.

A leading restaurant group in Greater London is seeking an enthusiastic Assistant Restaurant Manager to support the daily operations and lead the front-of-house team. The ideal candidate will have experience in a restaurant setting and a passion for delivering exceptional customer service. Responsib

A prominent financial institution is seeking a Customer Service Lead to work full-time in Warrington and Wilmslow. You will be responsible for developing strong relationships with customers and coaching your team to provide exceptional service. If you enjoy helping others and can lead by example, th

All roads lead to a **This is where you come in!As Customer Success Team Lead – UK, you’ll lead a team responsible for ensuring customers in the UK achieve measurable success with our platform. We look forward to reviewing your credentials and getting to know more about your ex

Able to balance team leadership with hands-on technical work. Dasuni Limited is a well-established Managed Service Provider founded in 2005, delivering high-quality IT support and infrastructure management services to clients in the UK and the US. Lead and support a team of 1st–3rd line engineers,

Join a dynamic team as a Service Charge Accountant Team Leader in a hybrid role at an established property management company. This position offers the opportunity to lead a motivated team, ensuring high-quality financial reporting and effective communication with stakeholders. You will contribute t

The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills. You will manage a geographically dispersed team of IT Support Analysts, ensuring high service levels, and build relationships with key stakeholders. A leading comp

A leading automotive service provider in Greater London is seeking an Autocentre Manager to lead their team and enhance customer satisfaction. Ideal candidates will have experience in the motor industry and strong customer service skills. This role involves motivating staff, ensuring financial targe

The role involves leading a team to ensure exceptional customer experiences while focusing on business performance. Candidates should exhibit strong leadership qualities, exceptional communication skills, and a proven ability to elevate customer satisfaction. A leading automotive retailer seeks a Ce

The ideal candidate has at least 2 years in restaurant management, strong leadership skills, and exceptional customer service abilities. A renowned hospitality group in the United Kingdom is seeking a Restaurant and Bar Manager to lead operations at Moonfleet Manor. This role involves managing a ded

You will lead teams to improve service design across digital products, collaborating with cross-functional leaders to deliver effective service solutions. A leading media and entertainment brand is seeking a Lead Service Designer to enhance customer journeys in a hybrid role based in either Osterley

The ideal candidate will have a strong background in customer service, team management, and possess excellent communication skills. A leading food service management company is looking for an experienced Assistant Cafe Manager in Greater London. This role involves overseeing catering operations, ens

A leading London restaurant is looking for a Hospitality Manager to enhance guest experiences and lead a dynamic team. The role involves training staff, ensuring excellent service, managing operational tasks, and maintaining food safety standards. Ideal candidates have at least 2 years of team manag

The position requires proactive leadership and a commitment to customer satisfaction. A leading distributor in the construction sector is seeking a Hire Manager to join their Bristol branch. In this role, you will supervise the Hire department, ensuring quality service and maintaining tools within h

The ideal candidate will lead a team to deliver outstanding customer experiences while managing front and back-of-house operations. A renowned quick-service restaurant chain in Greater London is seeking a Restaurant Shift / Floor Manager.

This role involves managing and developing the Security team while ensuring high standards of customer service. A leading security services provider in Greater London is seeking a Security Night Supervisor. Key responsibilities include supervising operations, maintaining communications with manageme

You will oversee daily operations of the restaurant and bar, ensuring high standards of service and guest satisfaction. This role requires strong leadership skills and extensive food and beverage knowledge.

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service. This full-time position offers

A leading UK retailer is seeking a Team Manager in Food to lead and develop the shop floor team. This role requires a commercially sharp individual with a proven leadership track record, responsible for driving sales and delivering exceptional customer service. Ideal candidates will thrive in a fast

The ideal candidate will lead a team of property managers, support their professional development, and maintain high standards of customer service.

A vibrant dining destination in Greater London is seeking a Restaurant Manager to lead a talented team and craft memorable guest experiences. The ideal candidate should have proven leadership experience in a fast-paced restaurant environment and a strong passion for hospitality.

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. You will be responsible for delivering outstanding service across various channels including in-shop, delivery, and drive-thru. Ideal candidates will have

An established industry player in automotive services is seeking a Workshop Manager to lead a dynamic team dedicated to exceptional customer service. You will be responsible for managing a talented team, ensuring compliance with health and safety standards, and exceeding customer expectations. With

A leading retail company in Greater London seeks a Store Manager to lead a team and foster a positive work environment. The role involves guiding the team, ensuring a customer-first approach, and using data to track progress. Candidates should have proven leadership skills and be comfortable with te

A climate-tech startup in London is hiring a Customer Support Team Lead to develop and manage the Support Specialist team. As part of this role, you will be responsible for coaching team members, tracking performance metrics, and collaborating with other departments to improve customer experience. T

Freelance Customer Service Team Lead – DTC E-Commerce (English). You’ll be the go-to person for day-to-day operations, ensuring our customers receive exceptional service while helping the team work smarter, not harder. Customer-first mindset with the ability to coach others to deliver great serv

A leading luxury fashion brand is seeking an experienced supervisor for their retail team. The role focuses on daily floor supervision, enhancing customer experience, and mentoring sales associates.

A growing fintech company seeks a Customer Interaction Team Leader to manage effective customer service, ensuring compliance and satisfaction. This role involves collaboration with multiple teams like AML and Compliance, while leading a team oriented towards continuous improvement in a regulated env

A utility services provider in Greater London is seeking a Lead Service Designer to enhance customer experience. You'll oversee the customer lifecycle while creating impactful service strategies and mentoring fellow designers. The role demands strong UX design skills with a focus on comprehensive se

A leading fintech company is seeking a Customer Interaction Team Leader in London to oversee customer service delivery, ensuring compliance and operational excellence. This role involves leading a team, managing customer interactions, and implementing improvements in service. Ideal candidates will h

A new chic bar in Greater London is seeking a Floor Manager to ensure exceptional customer service and manage the dining experience. Candidates should have experience in high-quality dining environments, strong leadership and communication skills, and the ability to multitask effectively. This full-

A prominent organization in the UK seeks a Team Leader for their People Operations team. This pivotal role involves managing a dedicated team, overseeing HR query resolution, and ensuring compliance and quality in service delivery. Ideal candidates will have experience in HR operations, team leaders

A leading retailer in Greater London is seeking a Team Manager in Food to lead a shop floor team, ensuring exceptional availability and 5-star service. This role requires a commercially sharp leader who is operationally resilient and capable of driving performance.

A leading cosmetics retailer in the UK is seeking a passionate Store Manager to lead a team dedicated to exceptional customer service. In this role, you'll inspire your team to create memorable customer experiences while driving sales growth through strategic initiatives. The ideal candidate possess