Customer success manager jobs in Coventry - Page 12Create job alerts

A leading cloud-based software provider in Greater London is seeking a Customer Success Manager to enhance customer engagement and optimize their use of the Salesforce platform. You will be responsible for managing customer relationships, providing strategic guidance, and ensuring successful impleme

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Experience in Customer Success, Account Management, or similar rol

Customer Success Manager (EMEA) - Field Systems. Proactively assess overall customer health, system utilization, current goals, and identify advanced value opportunities through the application of technology. Grow and expand customer product adoption and revenue by identifying how additional technic

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts. Strong leadership and commercial acumen are essential for success in this position.

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. We are currently looking for a Strategic Customer Success Manager - REMOTE. Collaborate with cross‑functional partners to deliver cohesive outcomes for customers.

Align with internal collaborators such as Account Managers, Sales Specialists, Solutions Consultants, and Product Marketing to guide the customer through a successful launch, adoption, and value realization. We are looking for a dedicated Document Cloud Customer Success Manager to join our ambitious

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Account Management / Customer Success type background. Report directly to the VP of Customer Success.

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. As Finbourne continues to scale, we are creating a dedicated Customer Success function to complement our existing onboarding, implementation, and customer support teams. Develop a deep und

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes. Proven experience in a Customer Success, Solutions Engineer, or Commerci

Job Title: Customer Success Manager. Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Review customer success metrics such as usage, engagement and renewals.

A cutting-edge healthcare technology company is seeking a Customer Success Manager to own the entire customer journey. The ideal candidate should have experience in customer success, a background in healthcare or social sciences, and excellent interpersonal skills.

A healthcare technology company is seeking a Customer Success Manager to enhance relationships with NHS clients in the UK. Ideal candidates will have experience in Customer Success or Account Management, particularly within the NHS framework, and possess strong analytical skills to drive improvement

Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. You'll own the full customer lifecycle, from onboarding and train

Customer Success Manager (m/f/d). Customer Success Manager (m/f/d). Own and manage a portfolio of enterprise customers, acting as trusted partner throughout the customer lifecycle.

We’re hiring a part-time Customer Success contractor located in the. This is a fast-growing team and a strong opportunity to gain hands-on experience in a digital-led Customer Success environment. Customer Success or Technical Account Management in SaaS or a Technical Support pro ready to transiti

A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. Required qualifications include proven success in customer engagement, strategic account management, and strong problem-solving skills. This hybrid/remote rol

A global leader in AI cybersecurity is seeking a Customer Success Manager to guide clients through their journey, ensuring rapid value and sustained success. The ideal candidate has a background in Customer Success or Account Management, possesses strong communication skills, and values the importan

A leading recruitment firm is seeking a Customer Success Manager to join a fast-growing AI AdTech Retail Media platform in Greater London. The ideal candidate will leverage their Retail Media expertise to drive success for a portfolio of global brands, primarily focusing on Amazon marketing campaign

A leading customer success company is seeking a Customer Success Manager to build strong relationships and ensure customer satisfaction in the UK. You will manage a portfolio of clients, drive success metrics, and collaborate with various teams to tackle customer challenges. Ideal candidates are cur

A leading technology firm is seeking a Customer Success Manager in London to drive client satisfaction within the construction technology sector. Ideal candidates will have over a year of experience in customer success, preferably in SaaS sales, along with a connection to the construction industry.

Follow all health and safety regulations set by our customers while being on site. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system. In addition, you’ll help the project leads at our customers setting up the right processes, roles an

A growing SaaS company in the United Kingdom is seeking a proactive and dedicated Customer Success Manager to build strong customer relationships and ensure satisfaction. Candidates should have 5+ years in customer success with strong communication and analytical skills.

A leading security solutions provider is seeking a Customer Success Manager in Greater London. The ideal candidate has over 2 years of Customer Success experience in a SaaS environment. In this role, you will be pivotal in guiding customers through their security and compliance journeys.

A leading real estate technology firm is seeking a Customer Success Manager to drive the success of their customers by ensuring they achieve measurable value from the products. You will need 3+ years in customer success, showcasing exceptional communication skills, and a passion for fostering strong

Customer Support & Success Manager. Core skills: Consultancy, Customer engagement and loyalty, Customer experience, Customer service support, Data analytics. The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every in

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

In this pivotal role, the Customer Success Manager will be at the forefront of our client-centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong track record of driving customer success, retention, and revenu

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Build strong foundations for o

We are looking for an experienced and hands‑on Mid Level Customer Success Manager/Account Manager to join our fast‑growing scale‑up. Customer Success Manager / Account Manager. Customer Success Manager / Account Manager.

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Senior Technical Customer Success Manager – DevTools (UK). This is an early Customer Success role at a DevTools company that already works. Customer Success is now being built deliberately in EMEA.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. This role focuses on enhancing customer relationships post-implementation and driving p

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Own c

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager - Safety/Pharmacovigilance.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast‑paced work environment, allowing you to make an immediate impact on our team and co

Successful candidates will have over 2 years of experience in B2B SaaS Customer Success and a proven track record in managing diverse portfolios. A fast-growing HR-tech scale-up in London is seeking a Customer Success professional to join their team. This role focuses on managing approximately 60 cu

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

As a Customer Success Manager you will be expected to:. Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisati

This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager – B2B FinOps Platform. The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team.

A leading SaaS company in London is seeking a Customer Success Manager to enhance client success and drive revenue growth. Candidates should have at least 2 years of experience in account management or customer success, strong communication skills, and a background in B2B software, logistics, or Saa

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. The Customer Success Manager (CSM) will work closely with customers across the legal in