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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

Company description:ClearCourseJob description:Junior Customer Success ManagerRemote role | UK and Ireland | Field-based travelGarage Data Systems is a leading provider of garage management software, suppo

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. Customer Success, Ac

A leading technology company in Greater London is seeking a Customer Success Manager to partner with higher education institutions across the UK and Europe. The ideal candidate should have over 3 years of experience in Customer Success within a SaaS organization, focusing on customer retention and g

A leading recruitment support service in London seeks a Graduate Customer Success Manager. You will foster strong relationships with customers, ensuring they achieve desired outcomes using the product. Experience in customer support or account management is essential.

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. Customer Success Manager - Ecommerce, Logistics, SaaS - London - £55K. The Customer Success Manager will be responsible for developin

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

Customer Success or Account Management role. A customer‑focused mindset, putting customer experience first in every action you take. Customer Advocacy: Representing the customer's interests and ensuring their needs are communicated effectively within the company.

An innovative startup in the renewable energy sector is seeking a Customer Success Manager to drive value for clients and help them achieve their climate ambitions. This role involves creating customer success plans, addressing challenges proactively, and collaborating with sales and product teams.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). The Customer Success Team is part of DoorDash

Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption. Ability to explain technical solutions, est

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Role: Customer Success Manager (VDI). Customer Succe

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

A cutting-edge technology firm in Greater London seeks a Customer Success Manager to drive customer outcomes and renewals. The successful candidate will manage the customer lifecycle, lead strategic reviews, and act as a product expert. This is a unique opportunity to be part of a passionate team fo

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success & Solutions Manager – EMEA. Customer Success Manager (Technical), UK.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. Capture customer feedback, success stories, and references. Own the post‑sale customer lifecycle, including onboarding, adoption, and long‑term success.

A leading social impact company in London is seeking a Customer Success Manager to drive growth and build relationships with local councils and social care providers.

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale. Join to apply for the Customer Success Manager (CSM) role at Phyron AI.

Your Role in Action**Drive Customer Success Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success Your SkillsExpertise managing accounts in a customer-facing role Experience in the software technology sector Ability to ad

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Customer Success Manager, Commerce Cloud / E-Commerce Space.

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

A recruitment agency is seeking a Customer Success Manager to join a team in Newbury. Ideal candidates will have prior experience in account management or customer service, strong communication skills, and a proactive approach to customer engagement. This full-time position requires office presence

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long-term success. Customer Success Manager managing enterprise accounts. Enterprise Customer Success Manager London.

As a member of the Customer Success Team and reporting to the Head of Customer Success, you are a trusted pair of hands both internally and with customers. We need an experienced customer success advocate who can take the lead with customers, because this space and disruption is new to most! Ideally

Customer Success Managers (CSMs) are responsible for the relationship between ON24 and elite clients. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Collaborate closely with product management, R&D, marketing and

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

As a Brand Champion (our version of a Customer Success Manager), your number one priority is ensuring marketers are getting as much value as possible from the brand health data in their Tracksuit Dashboards. Customer Success / Account Management (B2B SaaS or adjacent). Onboard & activate: Set clear

Senior Customer Success Manager. Customer Success at Curvestone. You will work closely with our Head of Customer Success to deliver measurable ROI for clients and ensure that Curvestone AI becomes deeply embedded in their critical workflows.

We are seeking a customer facing, focussed and analytical Customer Success Manager. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coor

A fast-growing tech company in London is seeking a Customer Success Manager to build relationships with clients and manage communications. The ideal candidate has 3-5 years in SaaS customer management, is detail-oriented, and is adaptable to fast-paced environments.

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Understand each customer's industry and Trust management strategy to help customer utilize the OneTrust platform to deri

A CSM at Antavo is the champion of our customers, they are responsible for providing the support required to our customers to make the most of Antavo’s products & services so that Antavo can drive commercial success from the relationships with our customers. Product Advocacy: Act as a bridge betwe

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and think creatively about strategies to nurture and expand our reach within our customer base. They should also be able to provide insights on customer‑to‑business interactions u

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. Job Title: Customer Success Manager.

You will create a consistent, premium onboarding and service journey for all customer types, supported by a refreshed Customer Playbook that aligns expectations across commercial, operations and quality teams. You will introduce meaningful service dashboards and KPI reporting that give leadership vi

Act as the voice of the customer, advocating the customer’s point of view and provide detailed internal feedback to cross‑functional teams regarding how DroneDeploy can better serve our customers, improve their experience, and better the customers’ outcomes with our services. Customer Success

To help us move faster and smarter, we’re looking for a Customer Success Manager to manage end‑to‑end relationships with some of the UK and Europe’s leading retail and e‑commerce brands, becoming their go‑to contact for all things Claimit. Track performance and KPIs for each account, ide

The Customer Success Manager (CSM) performs a key role in driving the health, retention, and growth of Retail clients– measured by various indicators of customer health including NPS (Net promoter Score) and by the Gross Renewal Rate (GRR). Proven track record of successfully selling and servicing

As a Customer Success Manager, you will build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities. Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field appli

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.