Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea
The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti
Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.
Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.
Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Customer Success role within a fast-paced SaaS environment.
Miro is growing its Customer Success organization, and we are looking for empathetic, customer‑centric individuals to join our team! A Strategic Customer Success Manager’s primary responsibility is to ensure our customers realize the value from the investment they have made in Miro. All teams ar
A data management company in Greater London is seeking an experienced Customer Success Manager to enhance customer adoption and retention. Ideal candidates should have at least 5 years in a technical customer success role, possess deep knowledge of cloud solutions, and demonstrate excellent communic
A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.
Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You can break down complex workflows into actionable steps for our customers.
As a Customer Success Manager at OneStock, you ensure our customers' satisfaction and success in using our software. Customer Success Manager – Retail / SaaS. Customer Success Manager - Retail / SaaS.
The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Customer Success Manager at Certn.
A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t
Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo’s fastest‑growing segment, our Small and Medium Businesses. Customer Success
Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re
A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.
A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.
Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro
Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at the intersection of customer success, product, and commercial
Customer Success Manager (Paid Search, PPC, Google Ads). Customer Success Manager (Paid Search, PPC, Google Ads). Senior Manager, Customer Success - EMEA.
Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. You thrive the most when solv
A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m
The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers ach
Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London. Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business.
As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Experience building and maintaining relationships, with a goal to mitigate customer churn and drive successful rene
A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap
We are seeking a customer facing, focussed and analytical Customer Success Manager. You will act as a trusted advisor to our customers, ensuring they realise maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Customer‑obsessed: a
Customer Success Manager Package. Get notified about new Customer Success Manager jobs in. Customer Success Manager – ConstructionTech.
The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. Customer Success Manager Summary.
A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.
Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat
SaaS customer success, working with Fortune 100 companies and their executives. London, England – reports to Director of Delivery of Customer Success. Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps.
A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. Join a team focused on customer delight in a dynamic environm
We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. You will work closely with senior Customer Success Managers, onboard
As a Customer Success Manager, you will own commercial outcomes and value delivery for a portfolio of medium-sized enterprise accounts including renewals, expansion contribution, and the leading indicators that drive them. Experience in a commercially focused Customer Success, Account Management, Sa
A digital sampling company is looking for a German-speaking Customer Success Manager to manage post-sale execution of campaigns in London. The role involves liaising with brand partners, ensuring campaign success, and mentoring junior members.
We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Translate complex customer pricing models into the Sequence data model. Enjoy being hands-on with customers and detailed product implementations.
The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and
We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. Understan
We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat
Can guide medium to large customers through achieving their desired goals using your product expertise and provide defined Customer Success consultations to increase their 1Password product usage, resulting in delivering optimal value for the customer. Have a steady book of customers with whom you��
A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l
A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer
We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Work closely with customers to define success criteria, KPIs, a
This role will primarily involve owning and managing new customer implementations to our platform, providing a seamless process from kick‑off to go‑live, as well as taking responsibility for the ongoing success and satisfaction of those customers beyond onboarding. We are looking for someone exp
The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).
You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager.