Are you a business? Hire customer support manager candidates in United Kingdom
What does a car sales manager do? Be able to work with customers in a professional and ethical manner. Coach, support and motivate sales team to maximise profitability. Deliver a positive customer experience. Demonstrate exceptional knowledge of the product/brand. Anticipate and identify customer needs. Be customer-focused.
An exciting opportunity to be part of our fabulous Hache Family! We are delighted to be looking for a Supervisor to join our Team. Haché was established in 2004 as a family run and friendly local burger restaurant. It has gone on to become an expanding and award-winning group of restaurants. Our concept is a relaxed and enjoyable environment, serving delicious and innovative burgers with responsibly sourced, quality ingredients. We are looking for a dedicated, professional Supervisor with a true passion for delivering exceptional customer service and leading and developing our wonderfully diverse teams. If you consider that this could be you, please apply to find out more. What can you expect from us? Exceptional team spirit and family atmosphere Full holiday benefits and performance incentives Full training and support *Share of service charge + daily cash tips *Staff meals * Generous discounts for all our restaurants across London *Flexibility and work life balance. If you have passion for the Industry please send us your Cv and we will get in touch.
Open Banking Expo is looking for someone who can craft engaging and visually appealing content across our social media platforms, driving engagement and building our community. You’ll be at the heart of our digital presence, so is perfect for someone who is passionate about producing creative videos, eye-catching graphics and strategic content. You will be part of a small, dynamic team which means your contributions are visible, significant, and directly impactful. Organisation and context Open Banking Expo (OBE) is a young but established, dynamic and rapidly growing B2B events company that is supported by a wider media and broadcast remit. We host two major confex’s each year for the financial services and fintech community; one in London for 1,200 attendees and one in Toronto for 600. We continue to grow a community that is supported by our event portfolio and online content hub, which includes news, webcasts, reports, podcasts, blogs, white papers, and TV episodes. Within the last 12 months we have trebled our Linkedin following from 3,500 to 14,000, and attendance across our live events portfolio continues to rapidly increase. We won ‘Best Conference Series’ at the Conference Awards 2020 and 2023. The Role We are looking for a confident Digital Content Creator to join our fantastic team; someone to create, edit, and publish engaging content (including videos and graphics) that reflects our brand’s voice and appeals to our target audience. This is an exciting opportunity for a graduate or someone with a couple of years’ experience with skills in video editing. There will be opportunities to work with a wide range of different types of video, from social media content, to talking heads speaker-led content, to creative assets for our marketing campaigns. In this role, you will collaborate closely with internal teams and clients to deliver high-quality content that drives engagement, brand awareness, and conversions. The role requires creativity, strategic thinking, and a deep understanding of Linkedin, YouTube and their algorithms. You must be highly confident in front of and behind the camera, have strong knowledge of social media trends and video editing skills and software knowledge. The role is hands-on, you will be responsible for all elements of creating, editing and publishing engagement content across our social media channels. You’ll report directly into the owners of the business. Key responsibilities and accountabilities: - Content creation: Produce engaging and creative content, including videos and graphics that are optimised for Linkedin, YouTube and our audience preferences. - Client collaboration: Work closely with clients to understand their brand identity, messaging, and goals, and collaborate on content ideas, campaigns, and promotions - Performance analysis: Monitor and analyse social media metrics, including engagement, reach, and conversions, to evaluate content performance and identify opportunities for optimisation - Plan content calendars, manage posts, and respond to followers in a timely manner. - Creative collaboration: Collaborate with internal teams to ensure content aligns with objectives and brand guidelines - Professional development: Stay informed about industry trends, platform updates, and best practices in social media marketing, and proactively share insights and recommendations with the team. Skills and abilities: - Proficiency and proven experience in video production, editing, and graphic design tools/software - Plan content calendars, manage posts, and respond to followers in a timely manner - Presenting, filming and editing various types of creative and engaging content including Podcasts, YouTube shorts, storytelling videos, customer interviews, blogs and infographics - Have the confidence to speak in front of and behind a camera and talk to a senior audience of financial industry professionals - Understand storytelling on social media, and what makes an engaging, shareable story - Deep understanding of social media platforms, algorithms, trends, and best practices - Strong understanding of current digital marketing trends and a desire to stay up-to-date with the latest developments - Generate and brainstorm ideas for viral content - Creative thinking and the ability to spot new opportunities for improved performance - Proactive and able to drive results unsupervised as well demonstrating strong teamwork skills - Excellent communication skills, with the ability to build rapport, articulate ideas, and manage expectations effectively in a hybrid working environment. - Analytical mindset, with the ability to interpret data, derive insights, and make data-driven decisions to optimize content performance and achieve client objectives. - Strong organisational skills and the ability to manage multiple projects simultaneously, prioritise tasks, and meet deadlines independently. - Willingness to roll up your sleeves and get stuck in!
Who We Are We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference, health and wellness practitioners. We do that by giving them flexible access to our network of state-of-the-art facilities and powerful support services, with no long-term tie-ins or additional overheads. UNTIL isn’t just a space, it’s a community where London’s leading self-employed wellness practitioner come together under one roof to unlock their potential, collaborate and grow. Our clubs are used by 40+ different disciplines including personal trainers, physios, therapists, life coaches, nutritionists, dentists and doctors. At present we operate three central London clubs, Soho, Liverpool Street and Marylebone. We have plans to rapidly expand locations in 2024. We’re currently going through Series A funding. Things are about to get even more exciting! What You’ll Do We are looking for a full-time Community Associate to join our clubs. Our Community Associates are the first point of contact for our members and their guests. This role is pivotal to the success of our clubs. You’ll be the face of UNTIL, build long lasting relationships with our members and play a crucial role in ensuring they have a great experience with every visit to our clubs. There are three key components to this role: 1) Deliver Best-In-Class Service - welcome members and guests with genuine warmth and care. Be one step ahead by naturally anticipating their needs and understanding their different requirements and expectations. 2) Maintain High Standards - conscientiously follow UNTIL club operating procedures, brand & behaviour standards and complete daily/weekly tasks, checklists and walk-arounds. Ensure all areas within the club are clean and presentable, co-ordinating with colleagues, contractors and cleaning team to resolve issues. 3) Support a Thriving Community - act as a community promoter and ambassador. Foster positive member experiences, behaviours and interactions. Seek member feedback to improve our services and their experiences. What We’re Looking For Front of House Experience - experience in retail, hospitality, leisure. A friendly approachable manner, good understanding of customer service and a passion for delivering high quality service. The Ability to Multitask - excellent time management skills, calm when faced with day-today challenges of a busy reception area and can juggle multiple tasks at once. A Dependable Team Player - build positive and trusted relationships with other team members. Operate with integrity, clarity and passion. Great Communication Skills - build a rapport with members and their guests. Display emotional intelligence and adapt your style when required. A ‘can-do’ attitude - comfortable with being flexible and adapting when things change. A natural problem solver and doer. Organised and proactive, everyone knows that you have a handle on everything. A Passion for Wellbeing & Growth - a keen interest in being the best version of yourself. You are always looking for ways to learn and improve, to inspire people while having fun and doing the right thing.
About Movemeon We’re a fast-growing, tech-enabled, London-based scaling company. We were founded with the simple aim of making discovering great jobs and great candidates easier. Today, Movemeon is used by some 60,000 strategic and commercial professionals and 5,000 businesses (from the likes of Sky, Amazon, and GSK to early-stage, VC-backed startups) in 100+ countries. This role would suit someone looking to join a disruptive player in the recruitment industry within a supportive, inclusive, and fun environment. About the role We are now seeking a new Client Success Associate to join the business and help us achieve even greater progress in 2024 and beyond. The Client Success team, together with the Growth team, is the wider customer-facing team at Movemeon. As a Client Success Associate/Junior Manager, you will be the main point of contact for our clients and candidates throughout the recruitment processes, and you will work with them to make sure they are getting the most out of the Movemeon platform. You will use strong commercial acumen and a good understanding of what makes an excellent client deliverable to drive success in each process you manage. The activities you’ll be responsible for will include: Being a point of contact for our clients, building strong client relationships, and ensuring an excellent client and candidate experience; Undertaking a set list of activities via our platform to maximize our candidate search process Supporting clients in screening profiles and advising on what potential levers to pull to ensure the right quality of candidate is found What we’re looking for A natural organizer with strong attention to detail; Someone who likes structure/ routine task execution and who can work fairly independently A genuine interest in the recruitment/ tech space and ideally prior professional work experience Someone who is self-motivated and able to work autonomously; Effective prioritization based on impact A highly effective communicator at all levels (within the team and with senior clients alike); Fluent English and German language skills (written communication and spoken) What we offer £25,000-27,500 basic annual salary (depending on experience) Quarterly bonuses 5% pension 27 days of holiday and your birthday off. We also give you an extra day off for each year you are with us after your second working anniversary Fantastic office based in Clerkenwell Enhanced maternity and paternity leave; Flexible working on average 1 to 2 days in the office per week A fun and friendly team - we’re a truly sociable, humble bunch of people who genuinely enjoy working together; A company trip away each year and regular team socials Excellent progression opportunities in a growing business. N.B. No visa sponsorship offered
Job Title: Salesperson (Order Management) Commission based Responsibilities: Process incoming orders accurately and efficiently, ensuring timely fulfillment. Manage order documentation, including invoices, purchase orders, and shipping manifests. Communicate with customers to confirm order details, provide updates, and address any inquiries or concerns. Collaborate with internal teams, such as production, shipping, and customer service, to ensure smooth order processing and delivery. Maintain organized records of orders, inventory levels, and customer interactions. Assist in inventory management and stock replenishment as needed. Adapt to varying workload demands and prioritize tasks effectively. Provide exceptional customer service and support to enhance customer satisfaction and retention. Requirements: Previous experience in order management, sales support, or a related field is preferred. Strong attention to detail and accuracy in order processing and documentation. Excellent communication skills, both written and verbal. Proficiency in using order management systems and software (e.g., ERP systems, CRM software). Ability to work independently and as part of a team in a fast-paced environment. Flexibility to work 5 days a week with adaptable hours as needed. High school diploma or equivalent; additional education or training in business administration or a related field is a plus.
We are a fast-growing, IT company with multiple websites, and we have an exciting new position to expand the team. This full-time, Full web content Developer position is a fantastic opportunity for someone who is motivated and experienced in various types of web development including WordPress and Shopify. If you want a job where you are surrounded by enthusiastic, results-driven and positive people then this could be the perfect position for you! Areas of Responsibility: Administration and setup of Database server software. Acquire current knowledge on trends and best practices in database technologies such as Microsoft SQL Server. Analyse and resolve application availability and performance issues related to database infrastructure in coordination with application, computer, and team. Find root cause of database infrastructure issues and recommend corrective actions. Assist infrastructure project team in scoping, design, and project work estimations. Actively participates in project meetings and provides input to design and implementation of database solutions. Collaborate with Cyber Security and ensure databases meet modern security standards. Participate in 24/7 support by acting as an escalation point for any production issues. Skill Set: 2+ year hands-on experience in database administration in Microsoft SQL Server. Experience or exposure to other database platform will be a plus. Familiarity with at least four of the following:SQL database security practices backup and recovery patching performance monitoring and alerting PL/SQL, Query performance analysis, Index optimization NoSQL database Familiarity with at least four of the following:IT Infrastructure basics Public Cloud long running queries and remove blockages Internet-working concepts – Intranet, Internet, DMZ, Firewall, DNS, VPN, Proxy Knowledge of Network Technology (Design of TCP/IP, UDP, IPV4, IPV6, DNS, SSL, F5 Load Balancer) Knowledge of basic information security concepts including information security best practices and vulnerability management knowledge of firewalls, proxy, local traffic monitors Scripting experience (bash, python, Ansible, chef) or any other industry standards Performance tuning of database servers Strong written and oral communication skills. Strong interpersonal and customer service skills.
JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... Are you ready to embark on an exciting journey with one of York's most iconic establishments? The Principal hotel, nestled in the heart of York, is gearing up for an exhilarating chapter in its 145-year legacy with a thrilling rebrand. As we elevate our standards and redefine luxury, we are on the lookout for a passionate and dynamic individual to join us as Hotel Manager and lead our exceptional team A DAY IN THE LIFE OF A HOTEL MANAGER AT THE PRINCIPAL YORK! What you'll be doing... Reporting directly to the General Manager Overseeing day-to-day operations with a focus on Food & Beverage, Rooms, guest satisfaction,and standards. Leading by example and being hands-on when needed Providing strategic support to the General Manager across all hotel operations Directly managing department heads to ensure smooth operations. Motivating and engaging our team to deliver excellence in service Driving succession planning and continuous learning initiatives Ensuring the highest level of customer care throughout the property Supporting profitability and cost management through effective planning and forecasting WHAT WE NEED FROM YOU To succeed in the role of Hotel Manager you will need the following qualities and skills. Experience as an Operations Manager/Deputy General Manager in a 4-star Full-service hotel Proven track record in managing a large F&B Operation High standards, a can-do attitude, and excellent attention To detail a strong commercial mindset with a drive to achieve results Exceptional people leadership and motivation skills Demonstrated Ability to develop and nurture talent within the team Strong Communication skills and a strategic mindset The capability to build Relationships and influence at all levels If you're ready to make your mark in the hospitality industry and lead a team dedicated to excellence, we want to hear from you! Join us at Principal York and be a part of our exciting journey ahead. Apply now and let's create unforgettable experiences together! WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 28 holiday days including bank holidays Birthday as a paid day off to Celebrate YOU Annual Bonus for your outstanding contributions Happi benefits to keep a smile on your face Pension plan for your future Security Group discounts for your leisure time Support & Development opportunities to help you thrive Think you know what Scottish luxury looks like? Think again. Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, you’ll experience a world that revolves around you – from our signature chamber design to numerous drinking, dining and entertainment options that you’ll never want to leave. When you do venture out, you’ll find Edinburgh’s top attractions in walking distance. Fancy a stroll around Edinburgh Castle? Easy – it’s only 4 minutes away. Want to snap Victoria Street for your Insta? No sweat, it’s on your doorstep. Buckle up, we put you so close to history it’s basically time travel.
We are recruiting a Cook/Cafe Supervisor. Reporting to: Hospitality Manager Location: The Horton Arts Centre, Epsom Hours: Full time Tuesday to Saturday (40 hours per week) This role would generally be Tuesday to Saturday day shifts with occasional evening required. Part-time considered (Minimum 24 hours) Salary: £25,000 (full time) Benefits - Pro-rata holiday pay - Staff discount in café - Free parking - Feel-good factor working for a local charity 🙂 - Family & friends offers on selected tickets The Horton Arts Centre is a growing not-for-profit venue for creative arts, heritage and events, in a renovated former chapel. It is run by a charity. The Horton’s Café-Bar offers fresh and excellent quality food and drink. It is a social hub that also provides hospitality for our events and private hires that take place at the venue. We have been awarded the maximum award of 5 for Food Hygiene and Safety. The Horton is currently open to the public 5 days per week 9.15-4.30pm Tuesday to Saturday, plus specific evenings for performances and events. We are looking for an enthusiastic and experienced Cook/Café Supervisor to join our friendly team and play a leading role in the next phase of our inspiring social enterprise. This is a great opportunity to develop personally and professionally in a forward-thinking, ambitious organisation. As Cook / Café Supervisor, you will take the lead on our preparing our food offering, develop a seasonal menu in partnership with the leadership team and support the Hospitality Manager with the day to day running of our café-bar. What we are looking for Our ideal candidate will: - have professional experience as a Cook, with training in Food Hygiene and, ideally, a qualification in Professional Cookery - have front-of-house experience in a café, bar or other venue - have experience in supervising other members of a team - be a good communicator, who makes quick, effective decisions - welcome new ideas, leading with positive behaviour and a can-do approach - sets a great example to others as a hands-on team player - enjoys helping to maintain a healthy work environment, supporting and motivating staff Job description Principal duties – Cook To be responsible for the food preparation and service from the Café at The Horton. This includes: - preparing food to a high standard of taste and presentation. - preparing food in accordance with food safety, hygiene and allergens best practice. - ensuring food waste is kept to a minimum. - ensuring the kitchen and storage areas are clean and hygienic at all times . - delegating food preparation tasks to other members of the café team. - taking responsibility for the preparation of food for private events ensuring that these are catered for to the highest possible standard. - supporting the Hospitality Manager with food ordering, stock management and implementation of health and safety policies and procedures. - establishing good working relationships with local suppliers. - working with the Hospitality Manager to develop the café and private event hospitality menus. Principal duties – Café Supervisor To be responsible for the day-to-day operation of the Café-Bar at The Horton when the Hospitality Manager is not on site. This includes: - Being a hands-on member of the team, both front and back of house. - Maintaining consistently high standards of presentation of the Café-Bar. - Customer service including till operation. - Supervising the café/bar team, and directing their activities as required. - Providing excellent customer service, including addressing any customer feedback. - Opening and closing duties, including daily cleaning schedules, cashing out, locking up etc. - Ensuring that the café team follow procedures for reducing energy consumption and correct recycling and disposal of waste. - Principal duties – other - Taking part in the Duty Management rota for The Horton, responding to emergencies, incidents and customer complaints as required. - Exercising discretion and respect the need for confidentiality at all times. - Maintaining The Horton’s high standards and reputation at all times. - Promoting The Horton’s values of inclusion and welcoming diversity in all aspects of your work. - Undertaking such other duties as may reasonably be required. If a DBS clearance is not currently held, then you may be required to undertake a DBS check. All applicants must be eligible to live and work in the UK. Closing date: 19 May 2024 Interviews may be held prior to the closing date for early applicants.
Job Description: We are currently seeking an experienced and creative Senior Makeup Artist to join our team. The ideal candidate will have a passion for makeup artistry, extensive experience in the beauty industry, and exceptional leadership skills. As a Senior Makeup Artist, you will play a key role in leading our team of makeup artists, providing top-notch services to clients, and contributing to the overall success of our beauty studio. Responsibilities: Provide expert makeup application services to clients for a variety of occasions, including weddings, special events, and photo shoots. Lead and mentor a team of makeup artists, providing guidance, support, and training as needed. Collaborate with clients to understand their makeup preferences and create customized looks that enhance their natural features and reflect their personal style. Stay up-to-date on the latest makeup trends, techniques, and products, and share knowledge with team members. Assist with client consultations, including recommending skincare and makeup products to achieve desired looks. Ensure that all makeup applications meet our high standards of quality and exceed client expectations. Maintain cleanliness and organization of makeup tools, products, and workstations. Handle administrative tasks, such as scheduling appointments, managing client bookings, and processing payments. Represent [Your Beauty Studio/Company Name] at events, trade shows, and promotional activities as needed. Uphold the studio's brand values and commitment to exceptional service at all times. Requirements: Proven experience as a makeup artist, with a strong portfolio showcasing diverse makeup looks and styles. Certification or formal training in makeup artistry preferred. Excellent leadership and interpersonal skills, with the ability to inspire and motivate team members. Extensive knowledge of makeup techniques, products, and industry trends. Strong communication and customer service skills. Attention to detail and a keen eye for aesthetics. Flexibility to work evenings, weekends, and holidays as needed. Passion for beauty and a dedication to helping clients look and feel their best. Benefits: Competitive salary with opportunities for commission and bonuses. Employee discounts on beauty products and services. Ongoing training and professional development opportunities. Supportive and collaborative work environment. Opportunities for career advancement within the company.
Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.
Basic salary + commission OTE £60k+ Uncapped Commission and Career Progression! We’re looking a highly motivated Lettings manager to complement our residential team in Crystal Palace. • Supportive and rewarding environment • Competitive basic salary with uncapped commission Your role as a Lettings Manager: The main purpose of the role is to generate new business and conduct valuations. You will also be conduct property viewings, negotiate offers, agreeing Lets & progress the deals through to move in. Skills and experience required to be a successful • Preferably an experienced sales person • Able to generate new business in a target driven environment • Outstanding customer care / customer service experience • Resilient, positive, organised, numerate and detail oriented • Excellent verbal and written communication skills • IT literate (Apple) • A Full UK driving licence and access to your own vehicle
About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! *** About You*** We are looking for an experienced and proactive Late Night Manager to join our busy team. To perform this role, you will be responsible for managing the late night operations and running of the events, ensuring excellent customer service maintaining high standards. *** Responsibilities:*** Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards *** Requirements:*** Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment Excellent communication and interpersonal skills Strong leadership and problem-solving skills Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. London, England, United Kingdom Management 1 hour ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches.
Cobella Salon and Spa in the heart of Kensington is looking for a passionate candidate who would like to be in charge of a team of creative hairdressers and manage a busy salon for an award winning family run business. Summary of the Role As a Salon Manager you will work closely with every member of your team of stylists, receptionists and assistants to ensure the day to day running of the salon is professional, on brand and meets our salon standards. You will be responsible for ensuring our salon offers a top service to all of our loyal customers.We are also seeking for someone who will be passionate about growing and developing their team. At Cobella we thrive on customer experience, having been in the industry for over 30 years we believe in education and will equip you with all the tools and training you require to develop your skills and career. Required skills - Previous management experience (within the hairdressing industry preferable) - Exceptional organisational skills - Ability to lead a team - Customer service skills - Ability to delegate and motivate your team. Job Description: - Front of house duties - Hold regular meetings with the team (receptionists, assistants and stylist) to ensure the overall business goals and objectives, (targets and standards) are met. - Managing the day to day running of the salon, ensuring a high level of professionalism is maintained at all times. - Motivating and giving your team the tools to increase regular client visits as well as grow their clientele, achieve their monthly targets (retails and service sales) - Manage the salons overall targets, (expenditure, costs and profit) through stock monitoring and efficiency as well as working closely with the marketing manager of promotional campaigns etc. - Attend regular meetings with other departments within head office (finance and marketing to ensure you are fully supported within your role What we can offer you: - Training - Competitive salary from £30K. - Part of a fun, laid back environment with a fantastic team with amazing individuals. - Complimentary hair and beauty services. - Career progression and full support to opportunities into various career paths Job Type: Full-time Experience: Management: 1 year (Required)
Career Opportunity: Coffee Shop Manager 🌟 Leading Specialty Coffee Shop Brand Saddle is now in London, and we are looking exceptional people to join our team! Are you a highly skilled and experienced professional seeking a management role in the coffee industry? Our prestigious, newly opened coffee shop in London, Knightsbridge is in search of a dedicated Coffee Shop Manager who can uphold our commitment to excellence. The Manager will be a dedicated and experienced person. This individual will play a key role in ensuring the smooth operation of the outlet, maintaining high standards of service, and creating a positive dining experience for our guests. This role requires leading and supervising the entire outlet team, coordinating their activities and ensuring excellent customer service at all times along with the supervisor. Key Responsabilities: ▪Manage, Supervise and coordinate the activities of the outlet Team members. ▪Assign duties and responsibilities to Supervisor, team members, ensuring efficient workflow and ▪Oversee the day-to-day operations of the outlet, ensuring efficient workflow, adherence to established procedures, and high-quality service. ▪Oversee the setup and closing procedures, ensuring that the outlet is properly prepared for service and meets cleanliness and hygiene standards. ▪Training new team members on service standards, menu knowledge, and SOPs. ▪Provide ongoing coaching and support to employees to enhance their skills and knowledge. ▪Prepare attendance, disciplinary, sales etc. reports on regular basis as and when required. ▪Anticipate guest needs and make recommendations to enhance their dining experience. ▪Responsible for handling and maintaining petty cash accurately and transparently. ▪Monitor menu mix and implement strategies to promote high-margin items. ▪Conduct menu engineering analysis to enhance profitability and customer satisfaction. ▪Efficiently manage coffee shop inventory, optimizing stock levels and minimizing waste. ▪Provide exceptional customer service by greeting and welcoming guests in a friendly and professional ▪Interact with customers regularly to gather feedback on product quality and service. ▪Follow the instructions from the Operations Manager as and when issued Requirements: ▪Proven experience as a Café/Restaurant Manager or similar role within the hospitality industry. ▪In-depth knowledge of restaurant operations, including food and beverage service, staffing, inventory management, and health and safety regulations. ▪Must be eligible to work in the U.K. What We Offer: Competitive Compensation Package Opportunities for Continued Professional Development A Professional and Respectful Workplace Potential for Advancement in our Expanding Brand
Full job description Online Delivery Platform/ Virtual Brand Sales & Digital Marketing Assistant – Nationwide Fast Food Chain Dallas Chicken – Part-time / 3 days a week (Potential for Full Time) About us: Dallas Chicken & Pizza is a 25 year old award winning franchised based fast food brand specialising in fried chicken, peri -peri, burgers and pizzas. Dallas Head Office operates with a small management team. All divisions of our head office work closely with one another to maximise the attention and support that our customers and franchisees require and deserve. Over the years, Dallas has also built strong connections and partnerships with third party trade partners, who have supported the growth and expansion of Dallas. To this day, Franchise inquiries continue to come into our office on a weekly basis. The team possesses collectively over 50 years of experience within the ever-increasing Fast Food Market. Dallas Chicken prides itself in creating a strong business relationship with its franchisees as well as a personal relationship, going that extra mile, unlike any other franchise companies. The Opportunity Dallas Chicken & Pizza, a Nationwide fast-food franchise, are recruiting for part-time Online Delivery Platform/ Virtual Brand Sales & Digital Marketing Assistant from their base in Morden, London, SM4. You will be responsible for assisting the Operations Director in optimising the online delivery portals and virtual brand offerings to drive growth and sales. This role will suit someone seeking a challenge who is a strategic, critical thinker ideally with a marketing, sales or analytics background, quick learner, trouble shooter and able to handle multiple projects simultaneously in a very fast paced environment. The opportunity will also suit a university student, or recent graduate, looking to gain hands-on sales & marketing experience and understand the inner workings of a national business. Typical day-to-day tasks will involve: · Liaising with delivery partners – Just Eat, Uber Eats and Deliveroo for new store onboarding, updates and amendments for Dallas and its virtual brands. · Analysing and reporting on sales trends and reacting accordingly · Creating new offers for stores to boost sales. · Providing franchisee and store support to drive sales opportunities · Achieving results to grow sales, month on month across all delivery platforms · Providing support to field based colleagues · Liaising with other third party trade partners & supply chain partners · Managing queries and urgent support matters · Updating and managing office related systems · Developing existing management systems Requirements · Previous experience of driving sales via online delivery platforms highly desirable, but not essential · Strong analytics and sales reporting background · Previous experience of achieving sales and growth KPI’s · Ability to use Microsoft office and Google Drive to a proficient level (including Word, Excel, PowerPoint) · Ability to think on your feet and problem solve · Familiarity with fast food brands is desirable, but not a necessity You will receive · Competitive salary · Working hours of 10am to 6pm · Choice of working days – Ideally Monday, Wednesday, Friday · On the job training in all aspects of our office operations · Free meals from any of our Dallas sites · Company Mobile · 15 Days Paid Holiday (25 days annual full-time pro-rata) plus bank holidays Job Type: Part-time (Potential for full time) Pay: From £12,700.00 per year Expected hours: 24 per week Benefits: Additional leave Casual dress Discounted or free food Employee discount Free parking On-site parking Store discount Work Location: In person Reference ID: Online Delivery Platforms - Sales & Digital Marketing Assistant
The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!
FRONT OF HOUSE TEAM MEMBER/COOK. Up to £12p/hour Based in: Chiswick We are seeking a reliable and customer-oriented Fast Food Attendant to join our team at Guasa Group. As a Fast Food Attendant, you will play a crucial role in ensuring that our customers have a positive dining experience. If you have excellent time management skills, a passion for food preparation, and enjoy working in a fast-paced environment, we would love to hear from you. Duties: - Take customer orders and accurately enter them into the POS system - Prepare and assemble food items according to company recipes and guidelines - Ensure that all food is prepared and served in a timely manner - Maintain cleanliness and sanitation standards in the kitchen and dining areas - Assist with inventory management and restocking supplies as needed - Handle cash transactions and provide accurate change to customers - Address customer inquiries and resolve any issues or complaints promptly - Collaborate with team members to ensure smooth operations during busy periods - Experience: - Previous experience in a fast food or restaurant setting is preferred but not required - Knowledge of basic math skills for cash handling purposes - Familiarity with food safety regulations and procedures is a plus - Ability to work in a fast-paced environment while maintaining attention to detail - Strong communication skills and the ability to work well within a team - If you are looking for an exciting opportunity to contribute to a dynamic team, please submit your application today. We offer competitive pay rates, opportunities for career growth, and a supportive work environment. Join us at Guasa Group as we strive to provide exceptional service to our valued customers
The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £33000 per annum including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
Supervisor Part time / Full time Mile End / Bethnal Green / Hackney Wick The Crown is a cool and popular local pub in the heart of the East End, overlooking the beautiful Victoria Park. Recently refurbished, our stunning spaces are set over two floors. Weekends are buzzing with revellers joining for a quick pint, Sunday roast lunches, wedding receptions, birthday parties and other events. We offer a wonderful selection of fine wines, craft beers and cocktails paired perfectly with fresh seasonal British food. Join our small but fabulous team who love what they do and be part of our family. What We Offer Our Supervisors: Access to our Career Pathway, Apprenticeships and training and development courses Free Meals Weekly pay 28 days holiday per year 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme What we look for in a Supervisor: As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
Work Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Membership Assistant to join our growing team. Someone who is outgoing, fun-loving and sociable, yet organised and efficient. Someone that can be the glue to keep our community together and to help make Work Life a place where our members love to work, giving them everything they need to run their businesses smoothly. This role will be the voice of Work Life in our spaces. Build relationships with our community. Help create awesome content and input into our future strategy as we grow. We are looking for full-time team members in our locations across London. Your day to day Role KPIS Net Promoter Score Space Audit- ensuring exceptional operational standards in our buildings Enabling member connections Create an amazing experience for our members, guests and partners - Ensure the space runs smoothly and is fully operational - Answering general phone & member enquiries - Monitor supplies, including office materials, cleaning equipment and member supplies - Assist the Membership Manager with events, from concept development, communication to hosting events Create a collaborative community - internally and externally - Build connections for our members through events, introductions and networking - Develop Work Life’s presence with the wider creative community in London: we want you to be an ambassador for what we do and what we believe in! Assist with membership management - Supporting the achievement of team targets for member retention and acquisition by identifying opportunities in day-to-day contact with members or enquirers - Handling relevant data processing and administration - Supporting the administration and organisation of member events, meeting room & event space bookings - Work directly with management on any issues to ensure the highest level of member experience and satisfaction Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability via onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events About you - You're a driven, passionate and, most importantly, outgoing person - You'll have excellent communication skills and enjoy being around people - this is a social role - You'll have a positive attitude, be detail and customer-oriented with good multitasking and organisational ability - You'll have demonstrated customer service experience and proven ability to add value to your customers is a big plus Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider