Trabajos head of customer service en Wolverhampton - Page 2Crear alertas

The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. High levels of professional integrity, resilience and sound judgement, reflecting the standards expected of senior pu

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. You will lead service planning, performance improvement and transformation, manage significant budgets, and provide h

A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. This is a pivotal role, within on

Head of Service – Parks & Visitor Services. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate priorities. Head of Service – Parks & Visitor Services.

The role offers the chance to shape the future direction of the team while maintaining a hands-on caseload of high-quality work. Service Care Solutions is working with a long-standing and highly regarded law firm, based in. Lead and oversee a team of 10 Private Client solicitors.

High levels of professional integrity, resilience and judgement, reflecting the standards expected of senior public office holders. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corpora

AWE is recruiting for a Head of Approved Dosimetry Services within the Defence Radiation Protection Services (DRPS) group, based at AWE Alverstoke. DRPS provides the Ministry of Defence and commercial customers with specialist technical and advisory services covering all aspects of ionising and non�

A customer‑focused mindset, with experience of improving end‑to‑end service processes and enhancing the customer journey. As Head of Service, you will provide strategic and operational leadership for designated service areas, ensuring delivery aligns with the Council Plan and wider corporate p

Head of Customer ExperienceLead customer experience, resident engagement and communications in a senior housing role, using insight, complaints learning, stakeholder engagement and service improvement to shape inclusive, high-quality services for residents. If youve also

This is a rare opportunity to join a thriving supported accommodation service for care leavers, already rated Outstanding by Ofsted, with clear ambitions for continued growth and expansion.

We’re proud of the spaces we’ve created for the HubBox team, and because of that, you’ll need to be within easy reach of the office and commit to being in the office a minimum of 3 days a week. Proven experience leading and scaling Customer Success teams in a SaaS or tech‑led environment, id

Kainos is looking for a Head of Customer Operations to design and lead their customer experience capabilities for Workday Products. The role involves defining customer health frameworks, collaborating with various teams to enhance customer outcomes, and ensuring consistent data-led approaches. Join

The Head of Service Delivery will collaborate with stakeholders to align services with company strategies, manage teams, and ensure service quality, driving innovation and customer satisfaction in a flexible and hybrid working environment. Arqiva is seeking a Head of Service Delivery to define and l

We are seeking an exceptional Head of Customer Experience to lead and shape the end‑to‑end customer journey across Fortius. Fortius Clinic is part of Affidea Group, Europe’s leading provider of advanced diagnostics, outpatient, and cancer care services. Lead the design, delivery, continual imp

The Ministry of Justice is seeking a Team Leader in Wolverhampton to guide a team in delivering exceptional administrative support and customer service. The ideal candidate will inspire motivation among team members whilst ensuring excellent performance against service standards. A supportive enviro

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Global Director of Infrastructure & Service Operations. Build strong relationships with peers (Service Delivery, Infrastructure, Cyber) and treat the offshore partner as an integrated str

Lead and develop a diverse team, including line management of around 3 direct reports and oversight of a wider portfolio of approximately 20 colleagues, supporting recruitment, wellbeing, learning and performance. Working closely with the DDaT Director, the DDaT Senior Leadership Team and the Head o

You’ll take ownership of a broad and diverse customer base, working closely with a team of Account Managers to redefine how accounts are segmented, managed, and grown. The opportunity is to build something far more strategic, embedding a culture centred around customer value, engagement, and long-

The Head of HS2 Strategic Planning, Benefits and Business Case ensures the HS2 programme, which is the government’s biggest infrastructure scheme, delivers its benefits of economic growth, capacity, and connectivity. Manage the delivery of the finance, economic, management and commercial cases, wo

Aatom Recruitment is currently recruiting an experienced Head of Service Improvement - Children's Social Care on behalf of a local authority. Children's Social Care - Head of Service Improvement. Lead all aspects of service delivery and performance management for FFP and wider childrens social car

Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial. Excellent sales & customer service skills. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over.

A high-growth startup is seeking a Head of Customer Success to establish the Customer Success function from scratch. The ideal candidate has over 5 years in Customer Success, with significant leadership experience in a B2B SaaS context.

IG Group is looking for a Head of AI Operations to lead their AI-driven automation efforts in client servicing. The successful candidate will guide a team while influencing cross-functional stakeholders, directly impacting how IG serves its customers. This role involves the design and execution of A

The Assistant Head of Service for Assessment, Intervention and Planning will play a key role in supporting Barnet’s delivery of the Children’s Social Care Reforms and the development of an integrated Family Help model. Working collaboratively with the Head of Service and other senior leaders, th

Working as a Front Desk / Front of House Hotel Receptionist you will support communication across departments, promote hotel services and help maintain a well‑organised and professional front office environment. If you’ve also worked in the following roles, we’d also like to hear from you: Fro

As our first Head of Customer Success, you'll own that experience end-to-end: leading and growing the CSM team with the primary goal of evolving our Success function to be truly world class. Extra day of leave for every year of service. Instead, it's a rare opportunity to take the strong foundations

Sainsbury's is seeking a Head of Value to lead the design and evolution of value frameworks and propositions, ensuring customer value aligns with commercial objectives. This role offers a dynamic opportunity in a competitive retail environment.

Strong experience in customer analytics, advanced SQL skills, and familiarity with tools like Power BI are essential. This position offers high visibility and the chance to create a lasting impact on the organization's data strategy. Harnham is seeking a high-impact Customer Insight leader to shape

A healthcare technology firm is seeking a Customer Success Lead who will oversee the onboarding and implementation of their platform in hospitals. The ideal candidate has extensive experience in customer success, preferably in a SaaS environment, and enjoys working closely with healthcare teams. The

You will lead the development and strategic direction of our Complaints and Customer Services functions ensuring high quality customer-focused services. Championing a culture of accountability, continuous improvement and customer centered service delivery, you will also shape how customers interact

The University of York is seeking part-time Customer Services Assistants to join the Library's team in New Brunswick. Candidates must have good general education and experience in customer service. The role includes ensuring library buildings are ready and assisting with reception services.

You will lead the development and strategic direction of our Complaints and Customer Services functions ensuring high quality customer-focused services. Championing a culture of accountability, continuous improvement and customer centered service delivery, you will also shape how customers interact

This role requires an experienced individual to lead a significant service division focused on improving performance and customer satisfaction while managing field service teams. The ideal candidate will possess a strong background in automation and service leadership, offering a unique opportunity

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. HEXAGON offers a supp

Deerfoot Recruitment Solutions Limited is seeking a Head of IT Service Management in the United Kingdom. This hybrid role involves leading IT service management across multiple functions, managing incidents and service performance while driving continuous improvement. The ideal candidate should have

Head of Function, Customer Outcomes, Regulatory & Data Controls page is loaded## Head of Function, Customer Outcomes, Regulatory & Data Controlslocations: Edinburgh: Edinburgh New Uberior House Head Office: Birmingham: Birmingham 125 Colmore Row: Glasgowtime type: Full timeposted on: P

In modern times we may come to call this role as a Head of Customer Happiness, Customer Experience Champion, Customer Journey Director, Customer Insights & Experience Lead, Head of Customer Advocacy, Head of Technical Support, Technical Support Services Manager or Customer Support Manager. As Head o

We are looking for a highly driven Head of Customer Acquisition to take full ownership of our customer growth strategy and delivery. This is an opportunity to take real ownership of customer growth, shape how we acquire customers in the future, and have a direct impact on the success of the business

A leading travel platform is seeking a Service Delivery Director to define and implement customer service strategies for their Viator-Experiences business. This role involves managing both in-house and outsourced operations, ensuring exceptional service delivery, and championing operational excellen

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. Full understanding of the end-to-end customer journey and the role of Customer Service.

Head of Service Delivery to define and lead the service vision and strategy. This position involves overseeing service management and design, managing a high-performing team, and driving agile service delivery processes. The role offers a competitive salary ranging from £62,400 to £93,600 and oper

You will take ownership of the customer experience strategy—using data and insights to define, articulate, and deliver a clear plan that drives both customer satisfaction and commercial performance. Lead and develop a high-performing customer service and customer experience team. This is a newly c

Customer service support: respond to guest enquiries politely, efficiently and professionally. Previous experience in a receptionist, front of house or customer service role. A proactive approach with a focus on delivering excellent customer service.

A leading ERP solutions provider is seeking a Head of Customer Support to oversee commercial relationships across strategic accounts. This role involves managing service levels and customer expectations while ensuring operational excellence in a remote setting. This position focuses on customer rete