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Job Description Quality Engineer Permanent UK‑Based - West Midlands (Hybrid working) SC Clearance Eligible At TXP, quality isn’t an afterthought, it’s built in from day one. We’re looking for a Quality Engineer to join our growing internal engineering capability. This is a fantastic opportunity to work within modern agile teams, influence quality practices end‑to‑end, and play a key role in delivering secure, high‑quality solutions across a variety of technology stacks. If you’re passionate about automation, continuous improvement, and building quality into every stage of delivery, we’d love to hear from you. What you’ll be doing As a Quality Engineer at TXP, you’ll work closely with cross‑functional agile teams (typically 4–8 engineers), contributing across the full testing lifecycle. Your role will include: Designing, developing and enhancing automated test solutions aligned to agreed standards Performing detailed test analysis and design for complex, integrated systems, often in regulated environments Applying modern quality practices such as TDD, BDD and risk‑based testing Supporting CI/CD pipelines and promoting shift‑left quality approaches Providing assurance and testing across all levels, including: Unit, Component and Component Integration Testing (CIT) System, Integration and End‑to‑End (E2E) testing Non‑Functional Testing (NFR) Supporting UAT and BAT where required Managing test data, artefacts and supporting documentation Contributing to business requirements analysis when needed Collaborating with developers through pair‑programming Mentoring and supporting less experienced testing colleagues Working in line with TXP’s technical, quality and service standards You’ll also work alongside peers supporting a wider range of testing initiatives such as automation, performance and penetration testing. What we’re looking for You’ll bring strong experience as a Quality Engineer or Test Automation professional, ideally within agile and enterprise‑scale environments. We’re particularly interested in people who can demonstrate: Proven experience developing and maintaining automated test suites Strong understanding of agile, iterative delivery Experience working with Continuous Integration and CI/CD pipelines Confidence working to defined policies, standards and quality frameworks Ability to prioritise work effectively to meet delivery deadlines Excellent communication skills and a collaborative, coaching mindset Technical skills & tooling You don’t need experience with everything listed, but exposure to some of the following would be highly beneficial: Testing & Automation: JUnit, Playwright, Selenium, Cucumber, Postman Non‑Functional Testing: Gatling, OWASP ZAP DevOps & Platforms: Git / GitLab, Docker, Kubernetes, Azure and/or AWS Accessibility: WCAG, WAVE, Axe About you You’ll be someone who: Has a strong track record of delivering high‑quality testing outcomes Is detail‑focused, quality‑driven and proactive Enjoys working both independently and as part of a collaborative team Can juggle multiple priorities with confidence Brings energy, enthusiasm and a “can‑do” attitude Is flexible to travel to customer sites when required Why TXP? At TXP, you’ll find a people‑first consultancy where quality, collaboration and continuous learning genuinely matter. We offer: The chance to shape and influence quality practices, not just execute them Supportive, high‑performing teams who care about doing things the right way Opportunities to grow your skills across modern tools, platforms and delivery models Meaningful work that delivers real impact for clients and internal teams alike Benefits: • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging. Career growth – we’ve got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that

Description The Application Security Team Lead owns and evolves MO's application security capability, embedding security into engineering practices, platforms, and delivery pipelines while leading a small team of specialists. Reporting to the Cyber Security Technical Manager, the role drives secure-by-design principles across the software development lifecycle, including the implementation of tooling, standards, and security controls within CI/CD. Alongside team leadership, the role acts as the hands-on security lead for a key development area, taking end-to-end ownership of its security posture. Working closely with engineering, product, and platform teams, you provide deep technical expertise across design, implementation, and vulnerability management, ensuring security is pragmatic, scalable, and supports effective delivery at pace. Key Responsibilities: Lead and develop the application security team, setting clear priorities, building capability, and ensuring effective delivery of AppSec services. Own and operate our application security tooling, including SCA & SAST, ensuring effective coverage across all in-scope applications. Integrate security controls into CI/CD pipelines, working with platform and engineering teams to embed automated security testing and guardrails into development workflows. Define, implement, and maintain secure development standards, including secure coding guidelines, threat modelling practices, and minimum-security requirements for applications and APIs. Partner with engineering, platform, and product teams to embed secure-by-design principles into new and existing systems, providing practical, risk-based guidance. Working with our Vulnerability Lead, champion the identification, triage, and remediation prioritisation of application vulnerabilities, ensuring delivery aligns with risk appetite and agreed service levels. Establish and track application security metrics, including vulnerability remediation timelines, tooling coverage, and overall risk reduction. Support secure architecture and design reviews, particularly for cloud-native and API-driven systems. Stay informed on emerging threats, technologies, and development practices (including software supply chain and AI-assisted development), applying this knowledge to continuously improve our security posture. Act as the primary application security engineer for a key development team, providing hands-on technical leadership across design, development, and operation. Perform deep-dive security activities for the team, including threat modelling, code-level reviews, and vulnerability triage/remediation support. Oversee and coordinate third-party application security reviews, ensuring consistent assessment standards and effective risk management across externally developed or supplied applications. Plan and organise application security coverage across the team, allocating engineers to priority domains and initiatives to ensure balanced workload, clear ownership, and effective delivery of AppSec services. Qualifications You are an experienced application security professional with strong technical depth and a pragmatic, delivery-focused mindset. You operate as a player-coach, comfortable working hands-on while leading and developing a small team. You take end-to-end ownership of critical applications or domains, acting as the go-to expert while enabling your team to deliver effectively at scale. You have a solid understanding of modern software development practices and know how to embed security into engineering workflows without slowing delivery. You are confident working with developers, architects, product, and platform teams, translating security requirements into practical, implementable solutions. You take ownership of outcomes, not just delivering advice, driving improvements in tooling, processes, and developer practices to measurably reduce risk. You are comfortable making risk-based decisions and prioritising work in line with business objectives. You communicate clearly and effectively, able to explain complex security concepts in a way that resonates with both technical and non-technical stakeholders. You build strong relationships and are able to influence engineering teams to adopt secure-by-design principles. You are naturally curious and keep pace with evolving technologies and threats, particularly in areas such as cloud-native development, software supply chain risk, and emerging development practices including AI. Minimum criteria Considerable experience in software engineering, application security, or a related security role, with experience focused on application security. Experience leading, mentoring, or coaching engineers or security professionals, with the ability to build capability within a team. Hands-on experience implementing and operating application security tooling, such as SAST, DAST, SCA, and secrets management. Experience integrating security controls into CI/CD pipelines (e.g. GitHub, AWS DevOps), including automated testing and policy enforcement. Strong understanding of modern software development practices, including Agile delivery, DevOps, and cloud-native architectures. Practical experience with secure coding practices, threat modelling, and vulnerability management in a production environment. Ability to assess and prioritise security risks, balancing security requirements with business and delivery needs. Strong problem-solving skills, with a track record of identifying issues and driving them through to resolution. Who you'll be working with The Application Security team is responsible for enabling the secure delivery of software across MO by embedding security into engineering practices, platforms, and pipelines. The team focuses on building scalable, developer-friendly security capabilities, including automated security testing, secure development standards, and vulnerability management. Working closely with engineering, architecture, and platform teams, it ensures that security is integrated into the software development lifecycle from design through to deployment and operation. Adopting a pragmatic, risk-based approach, the team provides clear, actionable guidance and tooling that supports delivery while improving our overall security posture. It also plays a key role in building security capability across engineering through initiatives such as security champions and developer engagement. Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, the benefits you can expect are: Competitive reward package including an annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) 28 days annual leave with option to purchase and sell days Free fresh fruit and snacks in the office 1 day for volunteering Funded Private Medical Insurance cover Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help Funded health screening for over 50s Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans Employee Discount Scheme with an app to save on the go Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees Generous family leave policies At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. TPBN1_UKTJ

Self employed position – PAYE options after 3 x months Van & Fuel card supplied Our client is a well-established building and maintenance company; due to their expansion they are looking for experienced multi traders to join the team in the Sutton area. You will be carrying out work on a social housing contract, re-active maintenance, planned works, van and fuel card supplied. You will be working in the Social Housing sector / domestic properties within the Sutton area, Must have extensive knowledge in 1st / 2nd fix carpentry, kitchen installations, bathroom installations, repairing minor leaks, replacing sanitary wear, ceramic wall tiling, vinyl floor, tiling, 1st / 2nd fix plumbing, painting & decorating, must be able to solder, be prepared to work with non-licenced asbestos removal (where full training will be given), also have experience in external works, A DBS checked will be carried out if successful. Must live within a 20-mile radius of Sutton, you must also have the ability to deal with voids, have excellent material knowledge, work on your own / manage your day to day works, liaise with your supervisor, and work with other trades when need be, keep van clean and tidy at all times, must have a clean driving license. This is a self-employed position, after a three-month period, there may be PAYE options available, or carry on as a self employed operative, must provide 2 x sources of references. Skills: All aspects of Multi Trade: Carpentry Plumbing Painting / Decorating Tiling Flooring Reliable Hard Working Knowledge: Experience within the domestic field Customer service Multi trade background Extensive material knowledge Benefits: Company Van Fuel Card Uniform

Plant Fitter The Role: The Plant Fitter is responsible for the service and maintenance of company assets. To prepare equipment ready for hire and sale and to pick and pack following orders received. Complete audits as requested and contribute to the annual stock check. Working as part of the hire department operations team and providing full operational support to all areas of the business. Key Responsibilities: Hire, Sale & Utilisation Confirm hire availability with the sales team for incoming enquiries. Maximise on all hire opportunities to assist with hire utilisation. Receive picking lists from the Team Leader for hire and sale orders received. Ensure all picking lists are completed with plant numbers etc in a timely manner for information to be transferred into the system. Pick and pack equipment and stock for hire and sale orders. Enter plant numbers in the system and confirm hires in a timely manner. Liaise with the relevant hire or sales coordinator to inform them of potential issues with equipment availability.Service & Maintenance Complete inspections, service, maintenance and repair of a range of mechanical and non-mechanical plant and equipment within the BCS hire fleet, following manufacture guidelines, legislation and company processes at all times. Raise workshop jobs in the system detailing hours and parts used for all service, maintenance and repair work completed saving the updated certificates on the shared drive. Document work completed on system generated service checklist and hand in for scanning. Request parts for workshop jobs to be ordered using the workshop module in the system. Ensure damage repairs are processed as rechargeable in the system where applicable and photographs are submitted to support charges. Request purchase orders to be raised for parts for stock, and suggest stock holding requirements to management. Identify equipment for disposal and highlight to management.On Site Service & Maintenance Complete on site service and maintenance for mechanical and non mechanical plant and specialist equipment, following manufacture guidelines and company processes. Create workshop jobs for all scheduled on site work. Complete hand written job cards for all reactive/un scheduled work completed. Enter information for hours and parts used on return to the depot. Liaise with the customer during all on site work to ensure they are aware of progress and potential down time of equipment.Commercial Maintain accurate stock levels within the system by ensuring orders are picked accurately. Report stock issues and highlight where customer orders could potentially be delayed. Complete stock audits as requested, feeding back to management and Quality Team. Support the business during annual stock checks.Quality Ensure works are carried out in accordance with processes. Contribute to continuous improvement by providing suggestions and feedback to Management. Work to agreed timescales updating the Team Leader where required. Maintain good communication with Team Leaders and Management at all times.HSEQ Complete tasks in accordance with risk assessments, notify the Team Leader of any potential noncompliance. Report accidents and Positive Interventions using the correct methods. Ensure the correct PPE is used in the depots at all times. Maintain excellent levels of housekeeping, ensure areas are free from waste and trip hazards etc. Identify/Submit positive interventions where needed. Work in conjunction with HSEQ policies and procedures.Key measures & targets: Quality of workshop area Efficiency of workshop jobs completed in the system Quantity of equipment in quarantine area and duration left in quarantine area Hire utilisationKey relationships: Operations Managers Team Leader - Workshop Wallows Lane depot Yard Team Fitters ElectricianPerson Specification: The successful candidate is likely to meet all of the following criteria: Essential Previous experience working as a Plant Fitter Computer literate Attention to detail and ability to follow procedures Ability to work well within a team, offering support to others Driving licenceDesirable Forklift licenceAbout BCS Group: BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfil any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners. Manufacturing: Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products. Extensive Stock Range: Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy. Safety Equipment Servicing: Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which along with our fully equipped mobile calibration unit is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment. Our People: With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management. Triple Accreditation: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner. Caring and investing in you As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them. From the moment you join us, your well-being and career aspirations will be supported by. Competitive salary Company Pension Life Assurance Private Medical 25 days annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological, and financial well-being. Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression. Development supported by internal and externally delivered training. Continuous service awards

Job Introduction We’re looking for a MESS Analyst to play a key role in shaping how our national supply network operates. This is a highly commercial, data‑driven position where your insight will directly influence profitability, efficiency and customer service across multiple manufacturing sites and distribution points. Working within the national Sales & Operations Planning (S&OP) framework, you’ll analyse production capacity, transport costs, product specifications and customer requirements to identify the most cost‑effective source of supply. It’s a role that sits at the heart of the business, partnering closely with commercial, operations and supply chain teams to ensure smart, balanced decisions that deliver measurable financial impact. If you enjoy solving complex problems, working with large datasets and turning analysis into action, this is an opportunity to make a real difference at scale. What You’ll Be Doing In this role, you’ll be responsible for optimising supply source decisions across the national network, ensuring the right product is delivered from the right place at the right cost. You’ll analyse customer orders and supply options, balancing production costs, transportation expense, capacity constraints and service requirements to determine the most economical solution. A key part of the role involves maintaining and refining the MESS model, including cost and revenue analysis, reason code tracking and monitoring non‑optimal or cross‑border deliveries. You’ll regularly review production capacity and network footprint, identifying constraints and opportunities, and making recommendations to improve utilisation and efficiency. Alongside this, you’ll produce weekly and monthly reports that highlight performance trends, compliance with optimal supply decisions and opportunities to improve margin. You’ll work closely with commercial, operations, logistics and planning teams to investigate deviations from optimal supply, quantify financial impact, and drive practical improvements. You’ll also contribute to the monthly S&OP process, providing analysis, insight and clear recommendations to support effective decision‑making. As part of a continuous improvement mindset, you’ll support the development of dashboards and analytical tools using platforms such as Power BI and Anaplan, helping to increase visibility, strengthen governance and improve supply chain decision‑making. What We’re Looking For We’re looking for someone who is naturally analytical, commercially aware and comfortable working with complexity. You’ll be curious, detail‑focused and motivated by solving optimisation problems using data and insight. You’ll bring experience in supply chain planning, operations analysis, business analysis or a similar analytical role, with a strong track record of working with data, building reports and supporting business decisions. Advanced Excel skills are essential, and experience with business intelligence tools such as Power BI or Tableau is highly beneficial. Familiarity with ERP or planning systems such as SAP or Anaplan will be an advantage. You’ll understand how supply decisions impact cost, service and margin, and be able to translate analysis into clear, practical recommendations. Strong communication skills are essential, as you’ll be working with a range of stakeholders and presenting insight to both operational and senior audiences. A degree in a relevant analytical discipline — such as supply chain, operations, engineering, business, data analytics or mathematics — is essential, with professional or process‑improvement qualifications considered a plus. Above all, you’ll be collaborative, resilient, adaptable and keen to continuously learn and improve how things are done. Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’llsupportyour transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here tosupportyou. Ready to build your future? Why Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause Training and development opportunitiesTarmac is committed to being a Forces‑friendly employer.If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

Administrator / Office Administration Assistant A fantastic opportunity for an organised Administrator / Office Administration Assistant with strong communication skills, customer service and administrative experience. If you’ve also worked in the following roles, we’d also like to hear from you: Clerical Assistant, Team Administrator, Business Support Assistant, Office Support Assistant, Administrative Assistant SALARY: £26,400 per annum pro rata LOCATION: Sutton Coldfield, West Midlands JOB TYPE: Part-Time, Permanent WORKING HOURS: 9am - 17.30 Monday, Tuesday and Friday - Will also be required to provide cover during periods of annual leave JOB OVERVIEW We have a fantastic new job opportunity for an Administrator / Office Administration Assistant with proven administration experience, excellent organisation skills and a professional approach to client correspondence. As an Administrator / Office Administration Assistant you will support day-to-day office management, customer service, scheduling, purchase orders, invoice chasing and general administration across a busy team. The Administrator / Office Administration Assistant will be confident, reliable and conscientious, with the flexibility to adapt to changing workloads while supporting engineers, clients and internal colleagues. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Administrator / Office Administration Assistant include: • Company Correspondence: manage telephone enquiries and correspondence from clients, • Site Survey Scheduling: organise site surveys and engineers’ visits, • Client Queries: deal with client enquiries in a professional and helpful manner, • Engineer Administration: support engineers with administration requests, • Purchase Orders: raise purchase orders accurately and efficiently, • Invoice Chasing: follow up invoice payments and maintain clear records, • Team Support: actively support team members with general administration duties where required, • Job and Client Management: assist with job and client management tasks to support smooth operations CANDIDATE REQUIREMENTS • Previous administration experience, ideally within the construction industry, • Strong communication and customer service skills, • Professional written and spoken communication skills, • Confident, reliable, enthusiastic and conscientious approach, • Computer literate with good general office administration skills, • Able to organise workloads and manage multiple administrative tasks, • Flexible and adaptable to changing priorities, • Comfortable dealing with clients, engineers and internal team members HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14684 Part-Time, Permanent Admin Jobs, Careers and Vacancies. Find a new job and work in Sutton Coldfield, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Complaints Handler - Remote Banking & Financial Services Salary: From £30,000 per annum Location: Fully Remote - Work from Home from Day One Hours: Full-time (40 hours), shifts between 8am-8pm, Monday-Saturday Start Dates: Multiple intakes from June onwards Why Join? This is an excellent opportunity to join a Great Place to Work UK (2025) recognised organisation that is committed to delivering outstanding customer experiences. You will be part of a supportive and high-performing team within a growing financial services environment, with genuine opportunities for development and progression. About the Role As a Complaints Handler, you will take ownership of customer concerns, managing and resolving complex and regulated complaints with professionalism, empathy, and efficiency. This is a fast-paced and rewarding role where you will be responsible for making fair, well-reasoned decisions and ensuring customers receive clear and effective communication throughout. Key Responsibilities Investigate and resolve customer complaints within agreed SLAs and deadlines Handle complex and regulated cases with accuracy and attention to detail Communicate clearly with customers via telephone and written correspondence Produce high-quality case notes, reports, and documentation Work within compliance frameworks and identify any risks or non-compliance Collaborate with colleagues and wider teams to achieve the best outcomes Manage a varied caseload while meeting productivity and quality targets What We're Looking For Minimum 12 months' complaints handling experience within a UK FCA-regulated financial services environment Strong written and verbal communication skills Ability to manage workload effectively and meet deadlines Confident handling of objections and challenging conversations Adaptable and comfortable working in a fast-paced environment Personal Attributes Strong focus on delivering excellent customer service Ability to remain calm under pressure and make logical decisions High attention to detail and organisational skills Team player with a proactive and solution-focused approach Training & Background Checks Training: 2 weeks initial training followed by 2 weeks in a supported "Grad Bay" Pre-employment checks include: Right to Work in the UK Criminal Record Check Credit Check CIFAS and Sanctions checks Any additional relevant checks This is a great opportunity for someone looking to build or further their career within financial services while working in a fully remote environment. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

Set engineering standards. Shape how automation is delivered across managed services as an AI & Automation Architect! Were looking for an AI & Automation Architect to sit at the heart of technical delivery within Intercitys Managed Services environment. This is a senior, high-impact individual contributor role for someone who combines strong hands-on capability with clear architectural judgement and delivery discipline. Youll lead how automation and intelligent solutions are designed, built, and operated across the organisation. Working closely with engineering teams, service leaders, and the Business Systems Transformation Director , youll ensure solutions are scalable, secure, supportable, and deliver real operational impact. This is a role for someone who enjoys ownership, influence, and building things properly. About the role As our AI & Automation Architect, youll be the technical authority for automation and intelligent platform solutions across Intercity. Youll define standards, guide delivery teams, and stay close enough to the work to test and validate decisions through real solutions. The role blends architecture, engineering governance, and practical problem-solving. Youll shape SDLCs, challenge weak assumptions, unblock complex issues, and ensure low-code, no-code, and professional development all meet the same engineering bar. There is no direct people management. Your impact comes through credibility, clarity, and technical leadership. Key Responsibilitiesas an AI & Automation Architect: Act as the lead architect for automation and intelligent solutions across platforms such as Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager. Design end-to-end architectures that are secure, scalable, supportable, and aligned to MSP service models. Stay hands-on by building proofs of concept and reference solutions to validate architectural decisions. Define and govern software development lifecycle standards , including design, source control, CI/CD, testing, security, release, and operational handover. Carry out technical design reviews and code reviews to raise consistency and engineering quality. Act as an escalation point for complex automation and integration challenges, engaging directly with code where required. Identify operational inefficiencies and service gaps, resolving them through automation-first approaches. Lead shift-left initiatives that reduce manual effort, improve resilience, and enhance customer experience. Develop and support a citizen developer framework , enabling low-code delivery without compromising engineering discipline. Define and enforce clear policies for data handling, platform interoperability, and responsible use of intelligent tooling. Govern integration patterns using REST APIs, webhooks, and event-driven approaches. Provide constructive technical challenge to teams and stakeholders, calling out constraints that do not stand up to scrutiny. Technical experience Significant experience designing and delivering automation solutions in an MSP or complex service environment. Strong hands-on capability with Microsoft Power Platform , including Power Automate, Power Apps, and Dataverse. Automation and scripting experience using PowerShell and or Python. Experience working with C#, REST APIs, webhooks, and modern integration patterns. Proven ability to define and embed SDLC best practice across mixed professional and citizen development teams. Solid understanding of ITIL-aligned service delivery , applying Lean and Agile pragmatically. Experience working across multiple service towers while maintaining architectural consistency. Personal qualities Confident challenging assumptions and technical blockers constructively. Clear and practical when explaining complex concepts to non-technical audiences. Analytical, curious, and focused on outcomes. Collaborative, approachable, and thoughtful What success looks like Automation solutions are delivered faster, with higher quality and lower operational risk. Engineering standards and SDLC discipline are applied consistently across platforms. Manual effort and incident volumes reduce in measurable, visible ways. Intelligent tooling is embedded responsibly, securely, and in a way that supports service outcomes. What we offer 38 days holiday (including bank holidays) Annual pay reviews. Holiday buy scheme. All-company bonus. Death in service cover. Employee assistance programme. Company pension. Active social calendar. A strong focus on developing our people. About The Company Intercity Technology provides reliable and secure technologies in communications, cloud, and managed services, with a big difference Intercity is a technology solutions partner that isnt all about tech. Its about a great bunch of people combining their passion, expertise, and dedication to deliver extraordinary results for businesses. Our vision is to be the best technology partner to work for and with we are really proud of our achievements so far: Customer Net Promoter Score of +92 Gold Award Investors in People Accreditation Employer of the Year 2025 - British Business Excellence Award Gold Eco Vadis rating - Among the Top 3% of Companies for Sustainability Performance We select candidates with the right skills, experience, and values to join us and selection is based on a fair and equal process. Were proud to be committed to equal opportunities and welcome all applications. As a specialist in secure technology solutions, all successful candidates will be subject to pre-employment checks, so we can ensure compliance with our ISO27001 (Information Security) and Cyber Essentials Plus certifications. We are committed to using any personal information you may give us in a secure and proper manner, for more information please see our privacy policy on our website. TPBN1_UKTJ

Description Motability Operations are currently recruiting for a Manufacturer Relations Account Manager to join our team in London on a full-time, permanent basis. Your role will be to coordinate the relationship between Motability Operations and an appointed portfolio of vehicle manufacturers through the development of effective working relationships across all levels within their organisation. You will ensure that vehicle manufacturers have a good understanding of the business opportunity that Motability Operations represents and are provided with a strong business case to supply a wide choice of vehicles for Scheme customers at the best possible prices. You will also scope and understand the future distribution models and routes to market of the brands within your portfolio and ensure a balanced offering of EV and ICE product as Motability Operations transitions to an electric fleet. This role will require regular travel to supplier sites and will come with a company car as part of our package. Qualifications Commercially Minded Understands the business and commercial objectives of both Motability Operations and our manufacturer partners. Broad knowledge of the automotive industry (including market trends, whole life cost drivers, the fleet sector, automotive regulation changes). Able to identify trends from quantitative and qualitative data and from that develop a cohesive strategy. Constructive negotiation approach which delivers workable proposals and solutions. Accountable for decision making with the ability to foresee the wider impact of decisions on other key stakeholders including customers, vehicle remarketing, dealer network and the Motability Foundation. Impact and Influence Willingness to take responsibility, and explain rationale, for actions. Excellent communications skills. Presence and confidence to use relationships to overcome objections, explain a position and achieve objectives. Ability to deliver a clear message and gain buy-in from internal and external stakeholders. Shares ideas and best practice with others. Relationship Management Builds and maintains credible and trustworthy relationships. Utilises management information to support and develop the relationship at all levels, through consultative review and action plans. Has a 'can do' outlook and willingness to resolve problems quickly and effectively. Has empathy and understanding towards manufacturer constraints and industry challenges. Demonstrates a mix of diplomacy and enthusiasm to support delivery of Motability Operations and manufacturer objectives. Comfortable working with employees at all levels. Minimum criteria: Experience of the UK automotive industry, preferably with knowledge of car manufacturers and fleet/contract hire organisations. Evidence of managing relationships with key suppliers to deliver strategic objectives. Demonstrable evidence of working across different functions internally and externally to achieve common goals for the benefit of customers. Excellent verbal, written, analytical and presentation skills, with the ability to communicate effectively with stakeholders at all levels. Holistic view of the automotive ecosystem - supply, in-life fleet management, warranty, aftersales, insurance, vehicle disposal along with current industry trends and challenges. Negotiation skills with direct experience of large volume supply negotiations. Benefits We're the company behind the Motability Scheme. We exist to deliver smart, sustainable solutions that improve our customers' mobility in a fast-changing world. We're the UK's largest car leasing company and we help over 800,000 people get on the road. We employ over 1800 people, across London, Bristol, Edinburgh, and Coalville. We know our people are key to our success, so we aim to create an environment that allows our employees to flourish. We look for highly motivated people with a combination of commercial sense and real enthusiasm to meet our customers' needs. What we do We lease a wide range of tailored mobility solutions to people who receive of one of the Government's qualifying mobility allowances. Our customers choose a car, Wheelchair Accessible Vehicle (WAV), scooter or powered wheelchair that best suits their needs. We take care of their insurance, breakdown, servicing and more, as part of our worry-free package. At the end of the lease, our customers can exchange their vehicle for a brand-new model. Each year we sell and move around 200,000 cars. This makes us the largest supplier of single-source vehicles back into the used car market. The Scheme has been providing affordable, all-inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That means remotely for up to two days each week and in our great office spaces the rest of the time. This gives us a good work/life balance and lets us collaborate and deliver for our customers. Visit our website to find out more. We do our best to accommodate part-time and flexible working requests, where possible, to build on our culture of trust, empowerment, and flexibility. Our beliefs and values We believe in building a diverse workforce, where our people are empowered to attend work as their true selves. We encourage people from all backgrounds to apply. We want to sustain a nurturing culture. And our people to be rewarded equally, regardless of race, national or ethnic origin, sexual orientation, age, disability, or gender. Our values are at the heart of everything we do: • We believe no one should be left behind - We find solutions • We believe we must take the lead - We drive change • We believe everything starts with the customer - We care What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days, and you can buy and sell days Pension: 15% non-contributory pension (9% during probation) Health and wellbeing: Private Medical Insurance cover available for all employees and free health screenings for over 50s. Life assurance at four times your basic salary, to give you peace of mind. Free access to healthcare apps like Peppy, Unmind, and Aviva Digital GP. Mental Health Allies and an Employee Assistance Programme Development: A library of internal training on our myLearn platform Family friendly: We have competitive family leave policies Diversity and inclusion: We embrace the diversity of our people and empower them to come to work as their true selves. We want them to flourish and be rewarded equally. We have Employee Network Groups, and we pride ourselves on being inclusive and all our offices have first-rate disability access Helping our community: One volunteering day each year, and access to volunteering platform Neighbourly Schemes: Car Benefit Scheme for electric and hybrid cars. This means you can lease a brand-new electric or plug-in hybrid car, with insurance and more, for a fixed monthly amount. Cycle to Work Scheme. Employee Discount Scheme, to save money across lots of retailers Other, voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans, free fresh fruit and snacks in the office Please note, Motability Operations reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date. TPBN1_UKTJ

Summary of Role You will manage the contract renewal process for clients, ensuring timely renewals, maintaining client relationships, and maximising retention rates. This role combines account management, negotiation skills, and strategic planning to secure ongoing business relationships. What you will be doing Monitor contract expiration dates and create renewal timelines for each client account. Prepare renewal proposals, negotiate terms and pricing, and ensure all documentation is accurate and compliant with company policies and industry standards. Maintain comprehensive records of all contract modifications and renewal agreements. Build and main positive relationships with existing clients. Serve as the primary point of contact during the renewal process, conduct regular check-ins to assess satisfaction levels, and addresses concerns that might impact renewal decisions. Understand client business needs and how services align with their objectives. Analyse contract performance metrics, identify trends in renewal rates, and assessing risk factors for non-renewals. Generate reports on renewal pipeline status, forecasts revenue from renewals, and track key performance indicators such as retention rates and contract value growth. Work closely with sales teams to transition new contracts into renewal cycles, coordinate with commercial team on contract terms and compliance issues, and partner with account manager to ensure client satisfaction throughout the contract lifecycle. Develop strategies to improve renewal rates, identify upsell and cross-sell opportunities during the renewal process, and recommend process improvements to streamline contract management workflows. What we will need from you Proven experience in a contract management, account management, or client services role, ideally within the Sprinkler industry but engineering/construction/FM would also be considered (essential) Experience in renewals or a retention role (essential) Proven negotiation and persuasive communication ability (essential) Excellent organisational skills, attention to detail along with ability to manage multiple priorities and deadlines simultaneously. Proficiency in CRM systems and contract management software (essential) Analytical capability to interpret contract data and metrics (essential) Exceptional interpersonal skills and customer service focus (essential) What you can expect in return Competitive & negotiable salary depending on experience. 25 days holiday plus bank holidays and option to buy 5 days Contributory company pension scheme Life Assurance Health care scheme Hours: 36.5 hours per week (Monday to Thursday 8.45 16.40, Friday 8.45 16:00) Please note: You will be required to undertake a right to work check and may be required to undertake a DBS check as part of your job role at Hall & Kay. Additional Company information At Hall & Kay, we deliver complex fire protection and security solutions to protect what matters most to our clients. As technical experts our focus is on the lifetime value of a project. Meaning we can design, supply, install, test and maintain all types of sprinkler, gas suppression, fire detection, and integrated security systems. With 140+ year trading experience and a strong project delivery culture, we are proud to have built lasting relationships with some of the UKs most respected companies in all areas of industry and construction. What sets us apart? Our culture. What we call the Hall & Kay way.its a people thing. Put simply, we know we can achieve more when we work as a team with clients, with the communities we serve and in our own business. Our people create safety every single day, using their skills and experience to adapt to changing situations and rise to the challenges presented to them. Its our people that make us trusted to deliver. TPBN1_UKTJ

Looking for your next step in the Motor Factor industry? We are looking for an experienced, driven Regional Sales Manager to lead sales performance across Region 11– supporting branches, developing teams, and driving growth while delivering The Power to Supply. What We Offer: • Competitive salary (DOE) • Monthly & yearly sales bonuses • Monthly & yearly incentives • 20 days holiday + bank holidays (increasing with service) • Company vehicle • Regional role with autonomy and impact What You’ll Do: • Lead and support sales performance across multiple branches • Drive revenue growth and develop key customer relationships • Coach and develop sales teams to maximise performance • Monitor sales activity, performance, and market trends • Work closely with Branch Managers to deliver business plans What We’re Looking For: • Experience in a sales management role within the motor industry • Strong leadership and team development skills • Proven track record of achieving sales targets • Excellent communication and customer relationship skills • Good understanding of automotive parts and the motor factor environment Knowledge of the regional market and customer base would be a distinct advantage. Please note: We reserve the right to close this job advert early if the position is filled or we receive a high volume of applications. Apply as soon as possible to avoid missing out Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK's largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. Gas Engineer - Service & Repair Engineer | Dudley What We Offer £ 33,302.98 base salary - expected earnings up to £45K Full-Time, Permanent Contract Annual Pay Review & Profit Share Scheme Fully Costed Van & Fuel Card (EV options with free home install) Renewables Upskill Potential Local ByBox Allocation - less travel, more earning potential Exceptional Benefits Employee Energy Allowance & Discount on HIVE Products Company-Funded Healthcare + 24/7 Online GP Service Company-matched Pension scheme 25 Days Holiday + Bank Holidays Full Sick Pay after successful probation Life Assurance, Income Protection & Accident Insurance Exclusive Retail Discounts & Financial Education Support You will be carrying out repairs and maintenance in domestic Social Housing properties, aiming for first-time fixes with the support of our 24/7 network What we need from you Hold a valid UK driving license with no more than 6 points Hold the Right to Work in the UK Hold 2 year's minimum qualified experience Be ACS qualified, including CCN1 , CENWAT , HTR1 , & CKR1 Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Job Title: IREF Service Sales Representative Location : Nationwide The IREF Service Sales Representative is responsible for driving revenue growth by selling preventive maintenance agreements and service contracts. This role combines technical knowledge of Industrial Refrigeration systems with strong sales and relationship-building skills to ensure customers receive reliable, cost-effective service solutions. About Us : We pride ourselves on delivering exceptional service, results, and integrity to our clients. Our team is dedicated to developing tangible solutions to real world problems, ensuring our customers receive the best service in the industry. Responsibilities: Prospect and generate leads through cold calls, networking, referrals, and site visits. Identify customer needs and propose tailored IREF service and maintenance solutions. Develop and present proposals for service contracts and preventive maintenance plans. Negotiate and close sales to achieve monthly and annual sales targets. Maintain client relationships by providing ongoing support and ensuring customer satisfaction. Collaborate with service teams to ensure smooth delivery of maintenance agreements. Track sales activities using CRM tools and prepare regular performance reports. Stay updated on IREF industry trends, legislation, technologies, and competitor offerings. Requirements: Proven sales experience, in Industrial Refrigeration. Knowledge of IREF systems and maintenance practices to include ammonia and other natural refrigerant based systems. Strong communication skills with ability to explain technical concepts to non-technical clients. Customer-focused mindset with excellent negotiation and problem-solving abilities. Self-motivated and goal-oriented with ability to work independently and as part of a team. Proficiency in CRM software and Microsoft Office Suite. Valid drivers license and willingness to travel for client meetings. Benefits: Competitive salary and commission structure. Comprehensive benefits package. Opportunities for professional development and career progression. Supportive and collaborative work environment #LI-MH1 #LI-onsite TPBN1_UKTJ

Company Description Culina Group is a leading UK 3rd party food & drinks logistics provider offering dedicated and shared user warehousing and distribution solutions. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description We have an exciting opportunity to join our IT Team as a Business Systems Manager. In this role, the successful candidate will work with the Group IT Director as the key point of contact for the business unit senior teams to Culina Group IT function for all IT services. You will manage relationships with key stakeholders within the business unit along with leads and technical experts across the Culina Group IT function in order to ensure business priorities and needs are well understood and translated into appropriate IT delivery. The successful candidate will also support the Group IT Director by turning concepts into manageable delivery plans, helping others to understand the rationale and ensure they know what is expected of them to achieve the required outcomes. Key Duties; Engage with business unit annual planning cycle and act as communication conduit to ensure plans are understood within the Group IT function Align IT resource (within own team, wider Group IT function and 3rd parties) with business needs, reviewing regularly Manages own team to deliver required outcomes Develops team to deliver for today and future, including succession planning and talent management Sets goals for the team that contribute to the to the strategic objectives for the Group IT function and support the business unit strategic objectives Works cross-functionally with teams in Group IT and business unit department(s) to deliver appropriate end to end technology solutions Lead team to work with Group IT teams such as Programme, Architecture, Infrastructure & Security to ensure effective solution design is undertaken, and that end to end solutions are realised and operated effectively to meet the needs of the business unit and the wider Culina Group Help to define and facilitate the regular reporting of IT service delivered to the business unit; Support the Culina Group IT service teams to conduct service reviews with the business unit representative(s) Lead own team, and co-ordinate with Culina Group IT service, operations and infrastructure teams, to provide agreed levels of service for the business unit applications landscape Promote and drive the alignment of business processes and solution platforms across Culina Group Identify, analyse, and communicate key technology risks for the business unit. Work with the business unit and Culina Group IT stakeholders to ensure appropriate management measures are put in place, aligned to Culina Group polices and supporting the business unit business success Qualifications Ability to adapt to change and help lead / drive change Displays resilience, determination and flexibility Proactive approach and outlook Develops cross-functional effectiveness to achieve results Driving for excellence in self and creating environment and opportunities for team to raise their capability Strong communication / interpersonal skills Strong understanding of Logistics, Warehousing and Transport Planning systems and process Understands Culina Group and customer needs in a commercial context Able to apply analytical thinking to understand business and application process and architecture Effective business relationship management (strong relationship building and persuasion) Able to communicate effectively with technical and non-technical stakeholders Awareness, appreciation and experience of operating using industry standard IT processes (eg project management, ITIL, structured development methodologies etc) Strong desire to achieve Strong organisation and planning skills for self and others Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: Annual Leave – Competitive holiday entitlement of 25 Days plus 8 Bank Holidays Company Bonus – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme Private Medical Cover – This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa Car Allowance Pension scheme – we want colleagues to enjoy a comfortable retirement so we offer a great contribution of 5% employee and 8% employer Life Assurance - x4 your annual salary Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards. Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam

Sales Executive / Account Manager IT Solutions Remote (UK-wide) | £35,000£60,000 base + uncapped commission My client is a fast-growing, award-winning VAR with £30m+ turnover last year and a clear trajectory toward the £50m mark. They specialise in delivering hardware, software, cloud, and security solutions to corporate and public sector clients, backed by strong vendor relationships and a reputation for exceptional service. You MUST have 5 years sales experience in the IT & Telecoms VAR sector to be considered for the role. The Opportunity My client is expanding their sales team and looking for experienced Sales Executives/Account Managers from small to mid-sized VARs (ideally sub-£50m) who can bring transferable, transactional business and hit the ground running. This role is 100% remote , with only three in-person events per year. It suits someone mature, disciplined, and self-motivated someone who thrives in a remote environment and values the autonomy it brings. What Youll Be Doing Growing and managing your own portfolio of corporate customers Bringing across transferable, transactional business and expanding it Developing new business within SMB, mid-market, and non-framework public sector Working closely with vendors and distributors to build competitive solutions Producing quotes, proposals, and commercial documentation Maintaining accurate pipeline, forecasting, and CRM hygiene Positioning the businesses full portfolio, including hardware, software, cloud, and security Supporting the growth into public sector as they prepare to tender for TePAS3 next year Who Were Looking For Minimum 5 years experience in a VAR sales or account management role Currently employed and able to demonstrate ownership of customer relationships Proven track record of delivering transactional GP (not long-cycle managed services) Experience selling into corporate customers or public sector accounts that do not require framework access Strong commercial acumen with the ability to win, grow, and retain accounts Comfortable working fully remotely with a disciplined, self-driven approach Professional, credible, and able to represent Highgate with integrity Who This Role Is Not For To save everyone time, this role is not suitable for candidates coming from: MSPs or professional services-led businesses Environments with long sales cycles Roles where the customer cannot realistically move or transact quickly Candidates without transferable business or without ownership of their accounts Salary & Commission £35,000£60,000 base depending on experience and expected GP Commission: 10% on the first £15k GP per month 25% uncapped on all GP above that No threshold for the first 6 months commission paid at 25% from pound one This structure is designed to reward high performers and accelerate early success Benefits (post-probation) Private health insurance , including mental health support Four-day working week (full-time hours condensed into 28 hours) once probation period is complete Strong wellbeing culture and sustainability commitments Supportive, high-trust environment with genuine work-life balance Opportunities to grow as we expand into new frameworks and markets Why my client Recently voted as once of the UKs best places to work in the Best Place to Work 2026 Awards (Medium Business category) a reflection of their culture, wellbeing focus, and commitment to doing things the right way. Youll be joining a business that is scaling fast, investing in its people, and winning recognition for its culture. Youll have the autonomy to build your own success, backed by a leadership team that understands VAR sales and rewards performance fairly. TPBN1_UKTJ

NEW VACANCY! (PK9253) FLEXO PRINT MANAGER MIDLANDS SALARY: £PLEASE CONTACT ME FOR SALARY DETAILS 33 Days Holiday + Pension + Healthcare Plan + Service Bonus Monday To Friday: 7am - 5pm or 8am - 6pm Our client is a leading flexible packaging manufacturer. The business has invested in new products and machinery as part of its continued growth, they are looking to recruit a Flexo Print Manager to join their team. The chosen candidate will supervising and overseeing all aspects of the Print Department's day-to-day running including managing personnel and working with the Production Manager and Directors to improve efficiencies, reducing costs and waste, ensuring maximum product quality (minimal customer complaints) and Health and Safety rules are adhered to ensure a safe working environment. Role / Responsibilities: Managing a Teams of 17/18 Staff Including Flexo Printer, Plate Mounters & Assistants and Ink Teams Ensure optimum production, by reducing scrap, ensuring consistent quality whilst minimising downtime through preventative maintenance and effective job planning and working to the production plan. Determine the number of necessary resources (consumables, raw materials etc.) needed and ensure the minimum level for production is available whilst meeting health and safety and legal requirements. Ensure product quality meets the standards of the works order and shift output is aligned to the production plan. Monitor operations and trigger corrective actions including investigating accidents, quality non-conformances and any other issues raised. Ensuring that health and safety regulations are met, establishing written instructions, processes and risk assessments for all activities carried out by the department. Ensure all staff are trained to the maximum capability on all machines to enable a smooth and resilient production run. Establishing controls for the identified significant environmental aspects for their department according to procedures and instructions. To improve the departments quality, health and safety, environmental and employee satisfaction. Implement continuous improvement initiatives related to print quality, waste reduction, and process efficiency. To act as a first response to problems out of hours and to respond physically if required. Oversee and manage preventative maintenance schedule. Responsible for all documentation and data entry on system/log sheets. To support the Head of Technical Development in managing shift patterns and holidays to ensure maximum production whilst meeting health and safety and legal requirements for working time. Ensure sufficient staff 24/7, covering holidays and sickness. As the Responsible Person, oversee the general standards and staff within the factory ensuring Health & Safety and BRCGS rules are being adhered to at all times. To act as a First Aider and Fire Marshall. To support the Head of Production with people management as required e.g. covering annual leave, sickness, investigations. To be able to carry out and conduct the job roles as required in the job descriptions of the trainees/ operators/ flexographic printers. Ensuring the print area is tidy and kept in a professional manner following the highest BRCGS standards. Must follow and comply with all company, Health & Safety, HR and factory policies and procedures

Mobile Cleaner / Housekeeper An excellent opportunity for a reliable and organised Mobile Cleaner / Housekeeper to support accommodation properties and office environments across multiple sites. Ideal for candidates with cleaning, housekeeping, facilities or customer service experience. If you’ve also worked in the following roles, we’d also like to hear from you: Cleaner, Domestic Assistant, Office Cleaner, Facilities Cleaner, Housekeeping Assistant, Mobile Cleaning Operative, Accommodation Cleaner Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female SALARY: £12.71 per Hour + Benefits LOCATION: Travel required across Sandwell, Dudley, Walsall and Birmingham JOB TYPE: Part-Time, Permanent WORKING HOURS: 22.5 hours per week across Monday to Friday (negotiable) Please note: Full driving licence with access to own vehicle and willingness to travel across sites is essential JOB OVERVIEW We have a fantastic new job opportunity for a Mobile Cleaner / Housekeeper to support the cleanliness and presentation of accommodation properties and office locations across the West Midlands. As a Mobile Cleaner / Housekeeper you will maintain high standards of hygiene, housekeeping and health and safety across communal areas, offices and temporary accommodation. Duties include deep cleaning, preparing void properties for re-letting and supporting safe, welcoming environments. The successful Mobile Cleaner / Housekeeper will be organised, dependable and able to work independently as well as part of a supportive team. Previous experience within cleaning services, housekeeping, accommodation cleaning or facilities support is desirable, although full training will be provided. DUTIES Your duties as the Mobile Cleaner / Housekeeper include: • Cleaning Offices and Communal Areas: Vacuuming, dusting and mopping reception areas, meeting rooms and shared spaces, • Deep Cleaning Accommodation: Preparing void properties, kitchens, bathrooms and bedrooms ready for re-letting, • Maintaining Hygiene Standards: Ensuring accommodation and office environments remain clean, safe and presentable, • Waste Removal: Emptying bins and disposing of waste appropriately across all locations, • Cleaning Floors and Carpets: Vacuuming carpets, spot cleaning spillages and mopping hard floors, • Cleaning Fixtures and Fittings: Dusting and maintaining internal glass, doors and surfaces, • Restocking Facilities: Replenishing toiletries and cleaning supplies where required, • Using Cleaning Equipment Safely: Following COSHH guidance and training when using cleaning materials and machinery, • Reporting Maintenance Issues: Highlighting defects or safety concerns to the relevant team, • Travelling Between Sites: Visiting accommodation properties and office locations as required CANDIDATE REQUIREMENTS • Previous experience in a customer-focused environment, • Experience with cleaning duties within accommodation, office or communal settings is desirable, • Good understanding of health and safety procedures relating to cleaning materials and equipment, • Ability to work independently with limited supervision, • Strong teamwork and communication skills, • Good time management and organisational skills, • Attention to detail and commitment to maintaining high standards, • Willingness to undertake training and follow instructions, • Commitment to safeguarding, equality and diversity, • Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. The post holder must be female, • Full driving licence with access to a vehicle and willingness to travel across sites, • Eligibility to work in the UK BENEFITS • Mileage allowance • Training and development opportunities • Employee Assistance Programme • Access to group clinical supervision with a BACP trained counsellor • 25 days annual leave (pro rata), plus bank holidays • Annual leave ‘buy back’ scheme • Bi-annual staff away days • Time off in lieu (TOIL) when overtime is required • 5% employer contribution to pension This role requires a DBS check APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14688 Part-Time, Permanent Cleaning Jobs, Careers and Vacancies. Find a new job and work in Birmingham, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Resident Engineer - Materials Handling Equipment (MHE) Location: Solihull, West Midlands Salary: £38,000 - £48,000 (Inclusive of Shift Allowance) Hours: 4on 4off shift pattern (6am-6pm/ 6pm-6am pattern). Are you a multi skilled engineer looking for a site-based role with consistency, stability, and support? We are seeking a Resident Engineer to join a leading materials handling business, based full-time at a key customer site in Doncaster. You will be responsible for servicing, maintaining and repairing forklift trucks and a range of other Material Handling Equipment (MHE), ensuring minimal downtime and excellent service delivery. Sector - Industrial Forklift/Vehicle Maintenance Non-Negotiable Requirements of Resident Engineer: Must have hands on Servicing or Maintenance Experience Requirements of Resident Engineer: Maintenance experience of Forklift Trucks or Mobile Plant Machinery or HGV's or industrial Vehicles. Have hands-on experience in the following disciplines: Electrical, Mechanical and Hydraulics. Recognised Engineering Qualification. Desirable Requirements of Resident Engineer: Full UK Driving License Minimum Level 3 Qualification in Engineering. The Resident Engineer will benefit from: Full Training and Induction Scheme Company Pension Scheme Tools provided Machinery Specific training programmes. If you are interested in this role and feel that you have the right skills, then please click apply at the bottom of this advert. For further details contact Matthew Lye at Pioneer Selection As a registered candidate with Pioneer Selection Ltd, you automatically become eligible for our referral scheme. You will receive £250 for every candidate we place in permanent employment who has been recommended by you. Terms and Conditions apply please see our website for further details. TPBN1_UKTJ

Job Title: BMS Account Manager About Us: We are committed to delivering outstanding service, measurable results, and the highest levels of integrity to our clients. Our team focuses on creating practical, effective solutions to real-world challenges, ensuring our customers consistently receive industry-leading service. Job Description: Responsibilities: Build and sustain strong relationships with both existing and prospective clients. Source, identify, and develop new business opportunities within the BMS market. Create and deliver engaging technical presentations to demonstrate products and services to potential customers. Work closely with the engineering team to understand customer needs and provide effective pre- and post-sales support. Oversee the entire sales lifecycle, from initial engagement through to successful project delivery. Lead contract negotiations and finalize agreements to achieve optimal commercial outcomes. Monitor industry developments, market trends, and competitor activity. Prepare and submit regular reports covering sales performance, pipeline activity, and forecasts. Requirements: Demonstrated experience in BMS project sales or a closely related discipline. Solid technical understanding of Building Management Systems. Outstanding verbal and written communication skills, with the ability to build strong client relationships. Capability to explain technical solutions clearly to non-technical stakeholders. Highly self-motivated with a proactive, results-focused mindset. Willingness and flexibility to travel across the south of the UK as required. Benefits: Competitive salary alongside an attractive commission scheme. Comprehensive benefits package. Ongoing training, professional development, and clear career progression opportunities. A positive, supportive, and collaborative working environment. #LI-MH1 #LI-onsite TPBN1_UKTJ

The company is a specialist provider of power switching, monitoring, metering and switchgear solutions, supporting customers across technically complex commercial and industrial environments. Due to continued growth, the company is looking for a PSM Sales Engineer to cover the Central England and East Midlands region, providing technical sales support, preparing quotations and tender documents, attending customer and project meetings, and supporting key accounts throughout the full project lifecycle. This is an excellent opportunity for an electrically biased sales or applications professional who enjoys combining technical problem solving with customer engagement, project support and business development. Package * Salary of £50,000 per annum, with flexibility for candidates who can demonstrate exceptional experience * 13.6% variable bonus * £591 per month car allowance * Private medical cover * 8% company pension contribution * Indicative package value of approximately £63,892 per annum, including basic salary, variable bonus and car allowance * Location: Central England / East Midlands * Start date: ASAP * Field-based role involving customer visits, project meetings, commissioning support, training and handovers Responsibilities * Propose technical solutions to meet specific customer requirements across power switching, monitoring, metering and switchgear applications. * Work closely with the tender team to produce quotations, tender documents and supporting technical information. * Provide technical support to customers and the UK sales team on large-scale projects. * Attend pre-tender, post-tender and pre-delivery project meetings as the company’s technical representative. * Visit customer and project sites to support commissioning, product training, project handover and technical fault finding. * Deliver internal and external training to key stakeholders, including sales teams, service teams, system integrators and major customers. * Generate new business opportunities, prepare and follow up quotations, and support the delivery of area commercial action plans. * Build and develop relationships across target markets, including water industry clients, system integrators, panel builders, distributors, OEMs, end users and consultants. * Maintain strong technical support service levels using internal systems such as CRM and support line tools. * Provide constructive feedback on customer technical requirements to support product and service development. Requirements * Degree in Electrical/Electronic Engineering or HND in Electrical Engineering. * Strong technical knowledge of electrical engineering, ideally within power switching, monitoring, metering, switchgear or related solutions. * Previous experience in a technical sales, applications, sales engineering, tendering or project support role. * Confident producing quotations, tender documentation and technical proposals for customers. * Comfortable attending customer sites, project meetings and commissioning or handover activities. * Strong commercial awareness with the ability to identify, develop and follow up new business opportunities. * Excellent interpersonal skills, emotional intelligence and the ability to build relationships with technical and non-technical stakeholders. * Good IT skills, including Microsoft Word, Excel, Outlook and PowerPoint. * Excellent time management, presentation and communication skills. * Ability to support direct sales growth, maintain focus accounts and contribute to ambitious sales targets. What next? Interested? Just click the apply button and send us a copy of your CV - don't worry if it's not up to date, we can help you with that

Join a forward-thinking global logistics leader shaping the future of supply chain - where you’ll support and continuously optimise transport activities for a key FMCG customer - ensuring smooth, efficient operations that make a real impact. With 700+ employees across 17 international locations, Van den Bosch combines deep industry expertise with cutting-edge data, technology, and automation to drive smarter, more sustainable transport solutions. As part of our mission to deliver meaningful, positive change, you’ll play a key role in evolving how the world moves goods - working alongside a team of ambitious “Supply Changers” committed to innovation and impact. Ready to join a team of Supply Changes? The Role at a Glance: Senior Transport Planner Bournville, UK Full Time Competitive Salary Depending on Experience Plus Benefits & Development Opportunities Hours: 40 hours but due to the operational nature of the role, flexibility is required. Company: Founded in 1984 Van den Bosch is an international logistics service provider with more than 700 employees. Top 10 player in European Bulk logistics / Operations across Europe, Africa and Middle East moving 2.6 million tonnes of bulk product annually. Industry: Bulk Transport & Logistics. Pedigree: Awarded World Class Workplace 2024. Logistics partner to leading global players in the food and chemical industries. Culture: International, collaborative, operationally focused with strong emphasis on continuous improvement. Projects Include: Long term contract with a leading chocolate factory in the UK for all domestic intercompany bulk traffic. Your Expertise: • Experience in Bulk transport planning • Understanding of fleet operations, equipment and technical aspects • Strong communication skills and commercial awareness • Proactive, improvement driven and solution oriented mindset • Able to operate independently while working effectively in an international team About Us: Van den Bosch is a leading European bulk transport specialist, established in 1964, with a strong reputation for delivering reliable, efficient, and high-quality logistics solutions. With a well-established presence in the Netherlands and the UK, we operate across borders to support major industrial supply chains. We work with customers across sectors such as construction and manufacturing, delivering tailored transport solutions through a modern fleet, experienced drivers, and a strong focus on safety, efficiency, and sustainability. At Van den Bosch, we believe in moving forward. We combine deep logistical expertise with data, technology, and automation to continuously improve how we operate — creating practical, real-world impact for our customers. Our international teams collaborate closely to drive innovation, optimise performance, and evolve the way transport is delivered. Own It. Improve It. Grow It. This isn't a desk job where you wait for problems to land in your inbox - it's a senior leadership role where you take genuine ownership of a major customer operation within a fast-moving international bulk transport business. You'll be the driving force behind planning, performance, and continuous improvement across a growing UK operation, working at the intersection of strategy and hands-on delivery. You'll run the show day-to-day, coordinating with UK and Netherlands planning teams, managing fleet utilisation, overseeing driver operations, and acting as the trusted operational contact your customer relies on. When challenges arise, you're the one who resolves them. When inefficiencies emerge, you're the one who fixes them. And when there's an opportunity to make the operation sharper, smarter, or more profitable - you're the one who spots it first. From tactical planning and cost control to compliance, fleet performance, and long-term operational success, your fingerprints will be all over what this business becomes. If you're a commercially sharp transport professional who thrives under pressure, takes pride in high standards, and wants a role with real weight and real impact - this is the one. You - The Ideal Candidate You're not just a planner. You're someone who takes ownership, thinks commercially, and gets restless when things could run better. You understand the rhythm of bulk transport operations: the fleet, the drivers, the customers, the margins, and you know how to keep all of it moving in the right direction. You'll bring solid experience in transport planning, ideally in a senior or coordinating capacity, with a genuine understanding of fleet operations, equipment, and the technical side of the business. A CPC qualification is a real advantage. You communicate clearly, think on your feet, and you're just as comfortable presenting to a customer as you are sorting an operational crisis at short notice. You work well independently - but you also know how to operate as part of an international team, adapting your style and building strong relationships across borders. Based within a reasonable distance of Bournville, you're ready to be present, visible, and hands-on. The non-negotiables? You need: • Proven transport planning experience • Fleet operations knowledge - equipment, technical realities, the lot • Sharp communication skills and genuine commercial awareness • A proactive, solutions-first mindset - you fix things, you don't just flag them • The ability to operate independently within a cross-border team What’s on Offer: • Opportunity to shape and improve a key UK transport operation • A challenging and varied role within a leading bulk transport company • Ongoing development opportunities to grow into a bulk transport specialist • Collaborative, international working environment • Competitive salary and employment package based on experience Why? Van den Bosch • Dynamic and international teams • Plenty of room for development and growth • Leading the way together through innovation and digitisation • Work and private life always in balance • Named ‘World-class workplace If you’re ready to take ownership, drive operational excellence, and make a real impact within a growing international logistics business, we’d love to hear from you. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Job Title: Service Charge Accountant Location: Stockwell, London, SW9 Job Type: £50,000 Per annum Job Type: Full Time, Permanent About SW9 Community Housing: SW9 Community Housing is a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association, Sovereign Network Group (SNG). About The Role: We are seeking a detail-oriented and experienced Service Charge Accountant to manage and oversee all financial activities related to service charge accounts. The successful candidate will ensure accurate budgeting, timely reconciliation, and compliance with relevant regulations for service charge funds, primarily within a residential property portfolio. Key Responsibilities: Budgeting & Financial Reporting Prepare and reconcile annual service charge budgets and actuals. Produce and issue year-end service charge accounts in line with lease agreements and statutory guidelines (Landlord and Tenant Act 1985). Manage and report on reserve funds, ensuring correct contributions and balances. Monitor expenditure, compare against budgets, and post adjustments as needed. Provide service charge budgets for new developments at design stage. Billing & System Management Calculate and issue service charge estimates, actuals, major works charges, and ground rent in line with lease terms and within set timescales. Lead on the rent increase process, ensuring accurate calculations and communications. Troubleshoot and improve service charge billing systems to ensure accuracy and efficiency. Maintain service charge ledgers and ensure accurate postings in financial systems. Stakeholder Engagement & Queries Liaise with SNG to ensure the bank balance is topped up with the correct amounts. Reconcile the individual leaseholder accounts and produce and send out yearly financial statements Handle leaseholder and tenant queries on service charge estimates, statements, and variances. Liaise with internal teams (Repairs, Development, Finance) to ensure correct cost allocations and billing for works and new developments. Support internal and external audits, tribunals, and court proceedings with required financial data. Collaborate with the Leasehold Adviser to improve communication with residents, including welcome packs and service charge handbooks. Governance & Compliance Ensure compliance with relevant legislation and obtain dispensation where necessary. Review lease agreements to ensure all service charge elements are captured. Identify non-collectable charges and prepare write-off documentation as required. Conduct Land Registry checks to confirm leaseholder ownership status. Engagement & Representation Arrange and attend leaseholder service charge meetings and community events. Provide input to legal and tribunal cases as required. Represent the organisation at First Tier Tribunals and in County Court when necessary About you: Experience, Qualifications & Skills: Part-qualified or qualified (ACCA, CIMA, AAT) or equivalent relevant experience. Possession of or working towards a recognised accounting qualification is desirable. Experience in Service Charge accounting and general leasehold management preferable within housing or property sector. Experience of creating performance reports and implementing service improvements is desirable. Experience of working in social housing or local authority is desirable. Knowledge of leases and understanding of the issues of leasehold management. Good knowledge of IT and Housing systems including Word, advanced Excel and Outlook. Excellent interpersonal skills to support work with customers across a range of circumstances. Strong verbal communication skills and the ability to adapt this approach for different audiences. Excellent analytical skills to identify a range of issues from information gathered. Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility. Excellent numerical skills to calculate estimated and actual service charges. Demonstrable knowledge of Section 20 and other leasehold legislation. Ability to manage difficult conversation Able to manage and prioritise demanding workload Meet deadline and KPIs Calm and professional Self-motivated and personal with a 'can do' approach Seeks opportunities for improvements Actively demonstrates interest in all aspects of the business Full details of the role profile available on request. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Property Finance Accountant, Service Charge Finance Specialist, Accounts Coordinator, Qualified Accountant and Leasehold Accounting Analyst may also be considered. TPBN1_UKTJ

Job Description Senior Quality Engineer Permanent UK‑Based - West Midlands (Hybrid working) SC Clearance Eligible Build quality in from the start. Lead by example. Deliver at scale. TXP is growing, and we’re creating a new Senior Quality Engineer role to strengthen quality engineering across our internal platforms and client delivery teams. This is a hands‑on senior role for someone who loves building robust test automation, embedding quality into modern delivery pipelines, and coaching others to raise the bar. You’ll work across a variety of technology stacks, environments, and delivery models, with the opportunity to influence how quality is done across TXP. What you’ll be doing You’ll work as part of agile, cross‑functional teams (typically 4–8 engineers), delivering high‑quality solutions through short, iterative release cycles. Your focus will be on quality engineering, not just testing. Key responsibilities include: Designing and building test automation solutions from scratch Leading and supporting testing across automation, performance, security, and non‑functional areas Performing detailed test analysis and test design for complex, highly integrated systems, including regulated environments Applying TDD, BDD, and risk‑based testing approaches Supporting CI/CD pipelines and championing shift‑left quality practices Delivering testing and assurance across all levels: Unit, Component, CIT System, Integration, End‑to‑End Non‑Functional Testing Supporting UAT and BAT Analysing business requirements and defining effective testing strategies Managing test data, test artefacts, and testing collateral Collaborating closely with developers, including pair programming Coaching and mentoring less experienced testers and quality engineers Working in line with TXP’s technical, service, and quality standards What we’re looking for You’ll be an experienced quality professional who is comfortable operating at senior level while remaining hands‑on and delivery‑focused. Experience we value: Leading and embedding testing best practice across delivery teams Defining testing policies, standards, and guidelines at enterprise scale Strong experience building and maintaining automated test frameworks Delivery within iterative/agile environments Working with Continuous Integration and CI/CD pipelines Managing priorities to meet delivery deadlines Technical skills: Strong software testing and quality engineering expertise CI/CD pipelines Git / GitLab Excellent communication and coaching skills Stakeholder engagement and collaboration Experience with some of the following is highly desirable: JUnit, Playwright, Selenium, Cucumber Postman, Gatling, OWASP ZAP Docker / Kubernetes Azure and/or AWS Accessibility standards and tooling (WCAG, Wave, Axe) About you Passionate about quality and engineering excellence Comfortable working independently and as part of a team Highly organised with strong attention to detail Confident juggling multiple priorities Positive, driven, and pragmatic in your approach Open to travelling to customer sites when required to engage and present Why join TXP? At TXP, quality is not an afterthought, it’s built in. You’ll have the opportunity to: Shape how quality engineering is done across the business Work on varied and meaningful projects Influence standards, tooling, and ways of working Grow your career in a collaborative, people‑first consultancy Benefits: • 25 days annual leave (plus bank holidays). • An additional day of paid leave for your birthday (or Christmas eve). • Salary sacrifice, matched employer contributed pension (4%). • Life assurance (3x). • Access to an Employee Assistance Programme (EAP). • Private medical insurance through our partner Aviva. • Cycle to work scheme. • Corporate eye-care vouchers. • Access to an independent financial advisor. • 2 x social value days per year to give back to local communities. Grow with us: Work on exciting new projects. If you want to avoid getting stuck with the mundane, you’re in the right place. We work in many sectors with fantastic clients, so you’ll always be working on something exciting and challenging. Career growth – we’ve got you! We recognise that you might have a career path planned out and you might need some support to help you move forward. We’re here to support you and make the most out of your time with us, through challenging work, opportunities to grow and learning and development opportunities. Be part of the TXP growth journey. We are a high growth, fast paced environment. We currently have 200+ employees and work with clients across the UK. Joining TXP means you’ll be part of that

Description The Asset Risk Senior Risk Modeller role sits in the Asset Risk Function, which has the responsibility for forecasting Motability Operation's key financial risks, including Residual Value and SMR, Insurance Lease Pricing, Economic Capital, as well as producing the customer pricing. This role sits in the Asset Risk Modelling Team, operating in a matrix way of working, responsible delivering a strong model risk management framework, and ensuring all forecast models are robustly implemented, operated, enhanced and developed in conjunction with joint ownership for the outcomes and outputs with business SME's. Reporting into the Asset Risk Modelling Manager, the role has the following key responsibilities You will proactively support and inform the delivery of the Asset Risk strategy in alignment with the needs of the wider business strategy You will work with the Modelling Manager to oversee the operational delivery of the model risk management framework in Asset Risk, ensuring model health, reporting, processing, auditing and reporting requirements are met and provide steer and challenge to ensure improvements are approved and delivered You will take the lead and proactively engage with the critical thinking and operational activity needed for the accurate and timely delivery of the critical BAU requirements for all key models associated with residual value forecasting, maintenance spend, insurance, customer pricing, and economic capital You will maintain a deep understanding of, and be responsible for the challenging of, the model components - design principles, use of data, assumptions, applied statistical and modelling techniques - for the BAU models, helping to create and deliver the effective communication required to bridge the gap between the models and Asset Risk deliverables You will take the lead and proactively engage with the critical thinking and activity required to deliver the strategic projects from the Modelling team, ensuring all deliverables and outcomes are jointly owned with business SME's You will work with the Modelling Lead to ensure the Modelling Team are as engaged with explaining and owning the outputs and outcomes as they are with operating and developing our models, and with the equivalent engagement from non-modelling teams You will proactively challenge the way we work, and feed into the Asset Risk Strategy roadmap, and support in ad hoc queries where possible You will form collaborative relationships to ensure the Model Team deliverables (BAU and strategic projects) are effectively managed and delivered in line with a matrix way of working approach across the Asset Risk Operational Teams and fellow Asset Risk output owners You will play a pivotal role in ensuring the AR Operational Teams (Programme, Product, Modelling and Data) work closely with each other to support on cross over areas (e.g. tools) and reduce the opportunity for knowledge gaps You will be an effective coach and mentor for the wider Modelling Team, working with the Modelling Manager to ensure the team and individuals have the right skills and development paths to meet the needs of the business. You will be an advocate for Asset Risk, and work with colleagues around the business to promote best practices and skills & knowledge sharing. You will develop collaborative and enduring relationships with the Asset Risk and wider business leadership teams, relevant stakeholders, and be an advocate for Asset Risk and our ways of working You will proactively work with the Modelling Lead to engage with relevant 3rd parties (industry bodies, commentators and experts) to ensure Asset Risk activities are appropriately aligned with external best practice. Qualifications Planning: Ability to coordinate multiple stakeholders, colleagues and deadlines Modelling: Ability to understand, operate, and explain complex models Accuracy & attention to detail: Ensuring accuracy in models and forecasts. Problem solving skills: Ability to develop solutions for complex financial problems. Communication skills: Can explain technical concepts to non-technical stakeholders. Commercial awareness: Can understand the business environment, market trends, and the financial impact of decisions to align models with the organisation's strategic goals. Minimum criteria You'll need all of these. A degree (Bachelor's or Masters) in Statistics, Mathematics, Economics, Data Science, or a related field Experience in forecasting, data analysis, or a related field Experience of delivering complex model updates (operational and development) with the effective communication of model outcomes Proven experience with statistical software (e.g., R, Python, SAS) and forecasting tools Experience managing complex projects and coaching analysts Desirable criteria Experience in the specific industry relevant to the forecasting role (e.g., finance, retail, manufacturing) is highly valuable Experience with advanced analytical techniques, including machine learning and predictive modelling Benefits Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 800!000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10. Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day: We find solutions We drive change We care We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available. As a Motability Operations team member, the benefits you can expect are: Competitive reward package including an annual discretionary bonus 15% non-contributory pension (9% non-contributory pension during probation period) 28 days annual leave with option to purchase and sell days Free fresh fruit and snacks in the office 1 day for volunteering Funded Private Medical Insurance cover Electric/Hybrid Car Salary Sacrifice Scheme and Cycle to Work Scheme Life assurance at 4 times your basic salary to give you a peace of mind that your loved ones will receive some financial help Funded health screening for over 50s Voluntary benefits: charitable giving, critical illness insurance, dental insurance, health and cancer screenings for you and your partner, discounted gym memberships and season ticket loans Employee Discount Scheme with an app to save on the go Free access to healthcare apps such as Peppy, Unmind, Aviva Digital GP and volunteering app on Hand for all employees Generous family leave policies At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender. We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility. TPBN1_UKTJ

Permanent Position Up to £45,000 a year + 5k car allowance Solihull We are looking for a Technical Customer Success Manager to become a trusted advisor for a portfolio of managed IT customers, helping them maximise value from their technology and managed services. This role is ideal for someone who started their career in hands-on IT support, technical support, service desk, or infrastructure engineering and has naturally progressed into a more customer-facing position. You'll combine strong technical understanding with relationship management skills, acting as the bridge between technical delivery teams and customer stakeholders. As a Technical Customer Success Manager, you will proactively support customers through technical guidance, strategic planning, service improvement and ongoing relationship management. You'll help customers understand their environments, reduce risk, improve performance and ensure they receive an exceptional service experience. We're specifically looking for someone who understands real-world IT environments because they've worked within them directly and someone who can confidently speak with both technical teams and non-technical stakeholders alike. Key Responsibilities Act as the primary technical and customer success contact for a portfolio of managed IT customers, building strong long-term relationships. Develop a deep understanding of each customer's IT environment, infrastructure, cloud services, security posture, and operational challenges. Conduct regular customer success reviews, technical health checks, and strategic planning sessions to identify risks, improvements, and optimisation opportunities. Work closely with Service Desk, Engineering, and Projects teams to ensure customers receive a high-quality, proactive support experience. Act as a trusted advisor, translating technical concepts into clear, practical recommendations for both technical and non-technical stakeholders. Support customers through infrastructure upgrades, cloud migrations, security improvements, and technology adoption initiatives. Monitor recurring incidents, service trends, and technical risks, driving continuous improvement and long-term solutions rather than reactive fixes.Key Skills/Qualifications Previous experience within IT Support, Technical Support, Service Desk, Infrastructure Support, or a similar hands-on technical role before moving into a customer-facing position. Proven experience in a Customer Success, Technical Account Management, Service Delivery, or client-facing technical role within an MSP, SaaS, or managed services environment. Strong technical knowledge across Microsoft 365, Azure / Entra ID, Intune, cloud technologies, endpoint management, backup, and IT security best practices. Excellent communication skills with the ability to explain technical issues, risks, and recommendations in a clear and customer-friendly manner. Strong relationship-building skills with the confidence to engage stakeholders at all levels and become a trusted customer advisor. Organised and proactive approach with the ability to manage multiple customers, priorities, and technical discussions effectively. Commercial awareness with the ability to identify opportunities for service improvement, optimisation, and added customer value without operating as a sales-focused role. Further job details available upon request ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Provide exceptional customer service and respond to customer needs in a timely, friendly, and professional manner. Proven experience meeting all customer service expectations and standards when interacting with customers, vendors, and fellow Team Members. Eligibility for Whole Benefits is determined

As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Employee of the Month' rewards and Long Service Awards'.

Employee of the Month' rewards and Long Service Awards'.

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Employee of the Month' rewards and Long Service Awards'.

A passion for leisure, fitness and customer service. You'll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deli

We are part of the Church of Scotland and aim to provide social care services and specialist resources in Christ’s name to further the caring work of the Church to people in challenging circumstances. We also ensure that your future and that of your loved ones is secured with a generous contributo

If you feel you have skills, experience, and confidence to help us continue to deliver these services, we would like to hear from you. Must hold an SVQ in Social Services (Children & Young People) at SCQF Level 6 (or an alternative SSSC recognised equivalent qualification).

School Support Worker - SEN School - Kempston.Join a welcoming SEN specialist school in Kempston as a School Support Worker and gain valuable experience supporting students with SEMH, Autism, and ADHD.This role is perfect for anyone aspiring to careers in clinical psychology, counselling, social wor

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Family Support Worker - Children in Care Team within Children in Care in Birmingham UK earning £20.This is an exhilarating opportunity for a refreshing change! We are on the lookout for an enthusiastic Family Support Worker to join the Children in Care Team in Birmingham.In this role, you will be m

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents.

This West Midlands Authority are looking for a Qualified Social Worker to work within Safeguarding and Support Team.Passionate about safeguarding children and supporting families.Skilled in assessment, planning, and delivering interventions.Committed to working collaboratively, inclusively, and crea

Childrens Support Worker Location: East Sussex Pay: From GBP16.Shifts: Long days & waking nights available About the Role We are currently recruiting Childrens Support Workers to work with vulnerable young people who present with mental health needs and challenging behaviours.This is a rewarding

Build strong, trusting relationships with customers and partner agencies. Maintain accurate records and contribute to service outcomes. Flexible approach to working hours to meet service needs.