Organisational development jobs in United Kingdom - Page 12

Data Engineer - SC Cleared 6 Month Contract Hybrid - 2 days per week onsite Please note: Active SC Clearance is required for this role A leading organisation within the UK financial sector is embarking on a major data transformation programme. They are looking for an experienced Data Engineer to help design and deliver a modern, cloud‑first data platform that will underpin some of the organisation’s most critical functions. Responsibilities: • Design, build and deploy scalable, secure data solutions using Azure Databricks, Data Factory and Data Lake Storage., • Develop and optimise advanced data pipelines with Python, SQL, Spark/PySpark and Delta Lake., • Champion strong data quality, governance and observability practices., • Modernise legacy systems and support large-scale migrations into Azure., • Provide technical leadership, set engineering standards and contribute to architectural decisions., • Mentor engineers and foster a culture of continuous improvement., • Work closely with architecture, analytics and business teams to align engineering solutions with organisational needs. Minimum Criteria • Extensive experience with Azure services including Azure Databricks, Azure Data Lake Storage, and Azure Data Factory., • Advanced proficiency in SQL, Python, and Spark (PySpark), with a strong focus on performance optimization and distributed processing., • Proven experience in CI/CD practices using industry-standard tools (e.g., GitHub Actions, Azure DevOps)., • Strong understanding of data architecture principles and cloud-native design patterns. Essential Criteria • Demonstrated ability to lead technical delivery, mentor engineering teams and collaborate with stakeholders to ensure alignment between data solutions and business strategy., • Proficiency in Linux/Unix environments and shell scripting., • Deep understanding of source control, testing strategies, and agile development practices., • Self-motivated with a strategic mindset and a passion for driving innovation in data engineering. Desirable Criteria • Experience delivering data pipelines on Hortonworks/Cloudera on-prem and leading cloud migration initiatives., • Familiarity with Apache Airflow, data modelling, and metadata management, • Experience influencing enterprise data strategy and contributing to architectural governance. To apply for this position please submit your CV.

Dalkia Engineering is experiencing strong growth in the South Region, with newly awarded live construction projects across central London, including flagship sites such as the British Museum, Charing Cross Hospital and Hammersmith Hospital. We are now looking to appoint a Electrical Project Engineer to support the successful delivery of complex electrical installations across these industry‑leading buildings. This role offers an excellent opportunity to develop your technical and project engineering capability while working on high‑profile, technically demanding projects. Working under the direction of the Project Manager and Senior Project Engineer, you will support and coordinate technical compliance throughout the full project lifecycle — from design development and procurement through to installation, testing and commissioning. The role plays a key part in ensuring works are delivered in line with the project brief, specifications, statutory requirements and the Building Safety Act. Key responsibilities / outcomes • Coordinate and review electrical design information, raising RFIs and technical queries to ensure compliance., • Support the delivery of electrical procurement packages, including technical evaluations and tracking of deliveries., • Review electrical shop drawings, technical submittals and method statements, making recommendations for approval., • Monitor electrical works against the programme, identifying potential delays or constraints., • Support and monitor onsite electrical installations, checking workmanship and conformity to specifications and standards., • Assist with electrical material take‑offs and procurement schedules., • Support BIM coordination activities and assist with electrical clash detection and resolution., • Support the implementation of health & safety requirements, including input into RAMS., • Maintain accurate QA/QC documentation, including inspections, test records and NCRs., • Coordinate and support electrical testing and commissioning activities under senior supervision., • Provide technical input to support commercial variation assessments. About you You will be an organised and technically curious engineer with a strong interest in delivering high‑quality electrical installations within complex buildings. You enjoy working collaboratively and are keen to learn and develop within a structured project environment. You will bring: • Strong communication skills, with the ability to explain technical issues clearly and work effectively across electrical and mechanical teams., • Good organisational and time‑management skills, with the ability to manage multiple tasks, deadlines and priorities., • A practical problem‑solving mindset, able to analyse issues and propose workable solutions., • High attention to detail when reviewing drawings, specifications, installations and commissioning activities., • A proactive attitude to learning new technologies, standards and regulations., • Experience in M&E Building Services. Qualifications Essential: • HNC / HND in Electrical or Building Services Engineering, • Degree in Electrical or Building Services Engineering, • SSSTS or SMSTS, • Experience using Navisworks and/or Revizto

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles. Global Investor and Distribution Solutions (GIDS) is the business unit offering this role. GIDS delivers global omni-channel investor servicing, including contact centre, using digital services. About the Role We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf of the SS&C Wealth Business. The successful candidate will work on maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. • You take pride in your reputation and can create meaningful relationships based on knowledge and trust, • You have high standards of integrity and expectations for yourself and others, • You consider yourself to be a fast learner; you are driven to improve your knowledge and experience continually, • You enjoy mentoring and collaborating with colleagues across various roles, • You are comfortable guiding teams and individuals on completion of tasks that contribute towards delivering a wider strategy or goals, • Your friends and colleagues describe you as engaging, a strong communicator who is eager to bring teammates together to figure things out, • You are self-motivated and able to flex easily between dealing with internal delivery teams and stakeholders and external clients Your Responsibilities External Focus • Manage communication with SS&C’s Wealth clients on behalf of the IT group for core disciplines including Incident, Problem, Change and Release Management., • Ensure client specific requirements are understood and IT services meet client expectations., • Deliver management information through regular reporting and service review meetings., • Identify opportunities for service improvement and respond to client feedback., • Actively work with IT peers to promote client focus and deliver an exceptional customer experience., • Support requests for client oversight and due diligence. Business Management • Partner with IT and Business leaders to define and maintain standards and working practices., • Act as an escalation point for issues impacting the SS&C Wealth business unit., • Share updates on IT Initiatives and support delivery of the IT strategy within the business., • Partner with the business in the development of the business strategy for the SS&C Life & Pension business in Ireland., • Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external)., • Continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance., • Communicate and promote the values which reinforce and support a consistent quality culture. Your experience • Proven Client Relationship Management and/or IT Service Management experience, • Strong experience in IT Incident Management within complex, multi-platform enterprise environments., • Proven ability to work across organisational boundaries to deliver for the business and our clients, • Knowledge of technology best practices and standards., • Strong communication skills: ability to translate complex technical information into digestible updates for clients and stakeholders, • Skills in problem-solving and logical thinking, • Ability to work in a challenging environment and adaptable to continuous change EEO Statement / Non-agency Disclosure We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have an opportunity for a Principal Electrical Engineer to play a key role in delivering high‑quality, sustainable electrical engineering solutions across multiple projects in the built environment. You will join our Electrical team based in our London office. As the largest office within the firm, our London has a broad and far-reaching experience covering all sectors. It’s a real hive of activity, home to both MEP engineers and a variety of other specialist groups. Working with our specialist groups, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do. Our team have a wealth of experience and offer a positive, supportive and flexible culture. You will take the lead design role on significant and complex building services projects, owning the design delivery from inception to completion. As the technical lead, you will manage and prioritise the internal Hoare Lea delivery team, coordinate with other disciplines and external consultants, and represent Hoare Lea at client and project meetings. You will ensure technically excellent, commercially aware and timely delivery while developing client relationships that support future business growth. In this key and varied role, you can expect to: • Lead the design delivery for significant and complex schemes, taking responsibility for achieving design objectives and technical quality., • Define and agree the design brief with clients and manage client and consultant relationships professionally., • Represent Hoare Lea at project meetings and actively promote our services to support client projects and future business., • Manage, prioritise and motivate the internal project team (including specialist groups); host and chair internal project meetings., • Delegate, review and check work undertaken by others; contribute to the professional development of team members., • Monitor project expenditure, costs and resource requirements; report regularly to the team leader., • Identify, highlight and manage project and commercial risks, including awareness of consultant appointment conditions and procurement impacts., • Ensure deliverables meet quality standards, technical accuracy and programme deadlines., • Share technical knowledge across the business and work collaboratively with other professionals to deliver coordinated building designs., • Communicate openly and effectively at all levels internally and externally. About you To be successful in this role you’ll need: • Qualified and recognised in the industry, preferably with Chartered status., • Proven, in‑depth technical knowledge in electrical/building services design and applied experience of relevant regulations and design guides., • Strong understanding of complementary disciplines and experience leading integrated design teams., • Excellent client‑facing skills with ability to manage difficult situations calmly and professionally., • Demonstrable experience leading design teams on complex projects and delivering to demanding timescales., • Commercial awareness: experience monitoring project costs, identifying commercial risks and contributing to profitable delivery., • Strong organisational and planning skills with the ability to prioritise and manage multiple demands., • Confident communicator — excellent written and spoken English — with experience representing a consultancy externally., • IT literate with proficiency in industry software (Revit, AutoCAD, Dialux, OM Electrical)., • Committed to continuous professional development and supporting the career growth of others. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: AI Architect Job Type: Permanent Location: London/ Coventry. Are you passionate about driving innovation and best practices in Artificial Intelligence? We have an exciting opportunity for you – AI Architect! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Drive data integrity, governance, and responsible AI adoption., • Work with cutting‑edge digital and AI platforms., • Enable automation, intelligence, and smarter decision‑making at enterprise scale. The Role As an AI Architect (Enterprise & Agentic Systems), you will define the AI architectural vision and shape the enterprise AI strategy and roadmap, ensuring AI solutions are scalable, secure, well‑governed, and aligned with business outcomes. You will translate business opportunities into pragmatic AI architectures across data, models, platforms, and integrations, enabling reliable delivery at enterprise scale. You will work within a supportive, inclusive, and collaborative community across data, engineering, security, and product teams. You will guide delivery teams on AI patterns and best practices, including MLOps, LLMOps, evaluation, monitoring, and responsible AI. You will influence stakeholders through evidence‑based architectural recommendations and help deliver AI capabilities that can be operated safely over time. Key responsibilities: • Architect and govern multi-agent and agent-swarm systems at enterprise scale., • Define agent safety, governance, observability, and testing standards., • Establish AI guardrails, frameworks, governance models, and safety controls., • Design human-in-the-loop optimisation to balance autonomy, reliability, and performance., • Own patterns for agent reliability, performance tuning, and failure handling., • Build and sustain an AI-first engineering culture across full-stack, platform, and SRE teams., • Act as the final decision-maker for complex system design and enterprise-level architecture decisions., • Mentor architects and senior engineers on AI-native and agent-based design principles., • Design and govern enterprise-scale distributed systems with embedded AI capabilities., • Architect and evolve agent orchestration platforms., • Own observability, reliability, security, scalability, performance, and cost management (FinOps)., • Ensure platforms are production-ready, secure, auditable, and compliant., • Partner with CTOs and senior leadership on AI architecture strategy and roadmaps., • Define long-term enterprise AI architecture blueprints., • Own agent lifecycle planning and roadmaps from pilots to scale and retirement., • Drive transformation from traditional SDLC to AI-native and agent-augmented development., • Define patterns for spec-driven development, AI-assisted architecture extraction, drift detection, and AI-driven testing., • Ensure AI is embedded across the entire software engineering lifecycle., • Integrate SRE, SLOs, DevSecOps, Software Engineering, and Observability into a unified AI platform model., • Define reliability targets, operational metrics, and incident-management practices., • Ensure operational excellence and continuous compliance., • Own end-to-end AI lifecycle including model and agent selection, deployment, monitoring, governance, versioning, upgrades, and decommissioning., • Establish standards for MLOps, AgentOps, and AI governance., • Act as a business and portfolio SME for AI architecture., • Baseline organisational AI skills, capabilities, and maturity, and define uplift roadmaps., • Translate AI architecture into clear business value narratives., • Support RFPs, solution design, and executive workshops. Your Profile Essential skills/knowledge/experience: • Proven experience in enterprise architecture, platform engineering, or solution architecture within complex, large‑scale environments., • Demonstrated track record designing and operating enterprise‑grade distributed systems., • Strong exposure to AI and GenAI platforms, including agent‑based and agentic architectures., • Practical experience applying AI and intelligent automation safely at enterprise scale., • Deep understanding of DevSecOps and SRE practices, including reliability engineering and observability., • Proven experience partnering with CTOs, CIOs, and senior business leaders to shape strategy and drive delivery., • Comfort operating in ambiguous, fast‑moving environments, bringing clarity and structure to complex challenges., • A strong commitment to continuous learning and emerging technologies, fostering a culture of innovation and rigour. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Fire – Engineer or Senior Engineer Glasgow, Bristol, Manchester or London Competitive salary + benefits We have an exciting opening for a Fire Engineer or Senior Fire Engineer to join our firm in our Glasgow, Bristol, Manchester or London offices. Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Being part of one of the UKs largest building engineering consultancies, we benefit from collaborating with some of the best engineers in the business, with access to state-of-the-art technical support, and have the opportunity to work on some of the UKs largest and most high profile projects as part of a multi-disciplinary team. However, the fire team also works independently on fantastic projects, with many in our team having developed long-term relationships with many great clients. Heathrow’s Terminal 2, Doha’s new metro, the vast £1billion Elephant and Castle redevelopment in London, the extension to the ExCeL centre and the Royal Hospital for Children and Young Persons in Edinburgh are examples of some of the amazing projects where we have led the Fire Engineering design with other Hoare Lea disciplines. As part of long standing Fire Engineering relationships with external clients, we have led the fire safety design on seven of Manchester’s ten tallest buildings (including the UKs tallest residential tower), developed the current fire strategies for most of the UKs largest airport terminals, and designed two world cup stadia. A particular area where we have invested heavily is training and research. We have numerous research groups within the team to ensure that we remain at the cutting edge of our discipline; this includes computational and numerical modelling, emerging fire risks, new techniques and even fire testing – we recently led the design and implementation of two of the world’s largest ever cross laminated timber (CLT) compartment fire tests in France, to successfully validate our detailed calculations for a highly sustainable timber office building project. In addition to Hoare Lea’s best-in-class training, the fire group have developed extensive additional training and development opportunities – weekly training sessions for everyone, regular training away-days, innovation days and access to external training and conferences. We place a particular emphasis on enabling our team to achieve Chartered Engineer status – we have developed a programme for this and numerous fire engineers have obtained their CEng with us over the years. This is all enabled by our very experienced and highly qualified team. We are active in a number of key organisations such as the Society for Fire Protection Engineers (SFPE), Smoke Control Association, BSI Group and Institution of Fire Engineers. Why Work For Us? The Fire Engineering group’s strategy is simple, we want to do world-class fire engineering on the best projects with great clients. We want the team to enjoy the projects they do and who they work with, so our portfolio is of high quality, varied and really interesting. As part of Hoare Lea’s larger team of built-environment specialists, we have access to some of the UKs largest and highest profile projects. However, we also work independently and have developed long-term relationships with some great clients – there is no greater personal satisfaction from winning repeat projects from clients who think you’ve done a great job and like working with you. We are strong because we recognise that everyone has different skills to offer – our team includes ex fire service, building services and building control professionals, and engineers with degrees in physics, mechanical engineering, chemical engineering, materials science, forensics – oh, and fire engineering. The opportunities we provide for training and development are second-to-none. We invest significantly in this, and our aim is to ensure our team can achieve Chartered Engineer status. We have a highly experienced and qualified team to ensure that this can happen. We really want everyone to have the right work-life balance and to enjoy their work. We enable this by having a great benefits and flexible working package – including the ability to work a 9-day fortnight, and by choosing only the best projects for great clients, supported by extensive training and experienced colleagues. We are a really friendly, supportive and inclusive team, and enjoy numerous socials with our office colleagues and with the fire engineering team. The Role • Hoare Lea’s Fire Engineering team focuses on the fire safety design of buildings., • We work with colleagues within Hoare Lea as part of a multi-disciplinary team, and also have a significant portfolio of long-term external clients., • Our projects are principally based in the UK, and a detailed understanding of UK regulations and design guidance is desirable., • Able to work with, and have an appreciation of the integration of, other construction professionals’ requirements for the project., • Ensuring open communication among all project team members so that feedback is provided and acted upon efficiently in a timely manner., • Attending design team meetings, design workshops, client meetings and site meetings., • Travel to clients or projects in the UK, and occasionally internationally, according to project demands., • Working knowledge of software analysis tools – evacuation, smoke and fire modelling, heat radiation models and structural fire modelling. What We Are Looking For • Experience working within a fire engineering consultancy role., • A relevant degree or equivalent qualification in Engineering, Building Services, Maths, Architecture, or Physics, with a keen interest in Fire Engineering. You will have a good technical knowledge in the primary discipline of fire safety design., • You will be IT literate with a working understanding of fire modelling software analysis tools., • You should have excellent communication skills and an interest in working in a team environment., • You will have the ability and commitment to effectively deliver to demanding timescales, and have good organisational and planning skills. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Mechanical Engineering Manager Introduction: Join a leading defence engineering organisation working at the forefront of complex, mission-critical technology. This is a chance to lead a high-performing mechanical engineering function, shaping solutions that genuinely make an impact. Role Overview: • Location: London (hybrid working available), • Package: Competitive salary + bonus + strong benefits package, • Industry: Defence / Engineering What You’ll Be Doing: • Leading, mentoring and developing a mechanical engineering team, ensuring strong performance and engagement, • Overseeing the delivery of mechanical and electromechanical systems across the full product lifecycle, • Managing resource planning, hiring, and ongoing team capability development, • Reviewing and approving engineering outputs including designs, analysis and technical documentation, • Driving delivery against key project metrics including cost, quality and timelines, • Improving engineering processes, tools and standards to enhance overall performance, • Supporting wider business objectives and contributing to strategic engineering initiatives Main Skills Needed: • Degree-qualified in Mechanical Engineering (or equivalent experience), • Proven experience delivering mechanical or electromechanical systems within defence, aerospace or maritime environments, • Strong technical knowledge across design, manufacturing and engineering analysis, • Experience leading and developing engineering teams, • Ability to review and approve complex engineering designs and outputs, • Strong stakeholder management, communication and organisational skills, • Familiarity with CAD/PLM tools (e.g. CREO, Windchill) is beneficial, • Understanding of FEA, CFD, and relevant compliance standards is advantageous, • Chartered status (or working towards) is a plus What’s in It for You: • Flexible and hybrid working, including compressed hours with additional time off, • Private healthcare and cash health plan, • Performance-related bonus, • Holiday buy/sell scheme, • Ongoing training, mentoring and clear career progression pathways, • Opportunity to work on highly impactful, mission-led programmes, • Inclusive, supportive culture where your development is prioritised Call to Action: Big plans. Big impact. Ready to be part of it? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. You can opt out of this at any time simply by contacting one of our consultants.

Fire – Principal or Associate Engineer Glasgow, Bristol, Manchester or London Competitive salary + benefits We have an exciting opening for a Principal or Associate Fire Engineer to join our firm in our Glasgow, Bristol, Manchester or London offices. About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Hoare Lea’s Fire Engineering group is a leading team of experienced fire safety experts, many of whom are Chartered Engineers through the Institution of Fire Engineers. Being part of one of the UKs largest building engineering consultancies, we benefit from collaborating with some of the best engineers in the business, with access to state-of-the-art technical support, and have the opportunity to work on some of the UKs largest and most high profile projects as part of a multi-disciplinary team. However, the fire team also works independently on fantastic projects, with many in our team having developed long-term relationships with many great clients. Heathrow’s Terminal 2, Doha’s new metro, the vast £1billion Elephant and Castle redevelopment in London, the extension to the ExCeL centre and the Royal Hospital for Children and Young Persons in Edinburgh are examples of some of the amazing projects where we have led the Fire Engineering design with other Hoare Lea disciplines. As part of long standing Fire Engineering relationships with external clients, we have led the fire safety design on seven of Manchester’s ten tallest buildings (including the UKs tallest residential tower), developed the current fire strategies for most of the UKs largest airport terminals, and designed two world cup stadia. A particular area where we have invested heavily is training and research. We have numerous research groups within the team to ensure that we remain at the cutting edge of our discipline; this includes computational and numerical modelling, emerging fire risks, new techniques and even fire testing – we recently led the design and implementation of two of the world’s largest ever cross laminated timber (CLT) compartment fire tests in France, to successfully validate our detailed calculations for a highly sustainable timber office building project. In addition to Hoare Lea’s best-in-class training, the fire group have developed extensive additional training and development opportunities – weekly training sessions for everyone, regular training away-days, innovation days and access to external training and conferences. We place a particular emphasis on enabling our team to achieve Chartered Engineer status – we have developed a programme for this and numerous fire engineers have obtained their CEng with us over the years. This is all enabled by our very experienced and highly qualified team. We are active in a number of key organisations such as the Society for Fire Protection Engineers (SFPE), Smoke Control Association, BSI Group and Institution of Fire Engineers. Why Work For Us? The Fire Engineering group’s strategy is simple, we want to do world-class fire engineering on the best projects with great clients. We want the team to enjoy the projects they do and who they work with, so our portfolio is of high quality, varied and really interesting. As part of Hoare Lea’s larger team of built-environment specialists, we have access to some of the UKs largest and highest profile projects. However, we also work independently and have developed long-term relationships with some great clients – there is no greater personal satisfaction from winning repeat projects from clients who think you’ve done a great job and like working with you. We are strong because we recognise that everyone has different skills to offer – our team includes ex fire service, building services and building control professionals, and engineers with degrees in physics, mechanical engineering, chemical engineering, materials science, forensics – oh, and fire engineering. The opportunities we provide for training and development are second-to-none. We invest significantly in this, and our aim is to ensure our team can achieve Chartered Engineer status. We have a highly experienced and qualified team to ensure that this can happen. We really want everyone to have the right work-life balance and to enjoy their work. We enable this by having a great benefits and flexible working package – including the ability to work a 9-day fortnight, and by choosing only the best projects for great clients, supported by extensive training and experienced colleagues. We are a really friendly, supportive and inclusive team, and enjoy numerous socials with our office colleagues and with the fire engineering team. The Role • Hoare Lea’s Fire Engineering team focuses on the fire safety design of buildings., • We work with colleagues within Hoare Lea as part of a multi-disciplinary team, and also have a significant portfolio of long-term external clients., • Our projects are principally based in the UK, and a detailed understanding of UK regulations and design guidance is desirable., • Able to work with, and have an appreciation of the integration of, other construction professionals’ requirements for the project., • Ensuring open communication among all project team members so that feedback is provided and acted upon efficiently in a timely manner., • Attending design team meetings, design workshops, client meetings and site meetings., • Travel to clients or projects in the UK, and occasionally internationally, according to project demands., • Working knowledge of software analysis tools – evacuation, smoke and fire modelling, heat radiation models and structural fire modelling. What We Are Looking For • Experience working within a fire engineering consultancy role., • A relevant degree or equivalent qualification in Engineering, Building Services, Maths, Architecture, or Physics, with a keen interest in Fire Engineering. You will have a good technical knowledge in the primary discipline of fire safety design., • You will be IT literate with a working understanding of fire modelling software analysis tools., • You should have excellent communication skills and an interest in working in a team environment., • You will have the ability and commitment to effectively deliver to demanding timescales, and have good organisational and planning skills. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

🔧 The Role This is a hands-on technical leadership position where you’ll own and drive the electronics design function across new product development. You’ll collaborate closely with mechanical and optical teams to bring cutting-edge lighting products from concept through to production — ensuring quality, performance, and compliance at every stage. 🚀 What you’ll be doing • Lead the design and development of robust electronic systems for automotive lighting products, • Define and continuously improve electronic design standards and documentation, • Work cross-functionally to deliver fully integrated product solutions, • Provide technical leadership, mentoring, and guidance to engineers and partners, • Ensure designs meet regulatory, performance, and reliability requirements, • Deliver projects on time, within budget, and to high-quality standards, • Stay ahead of industry trends and bring innovative ideas into development ✅ What they’re looking for • Degree in Electronics Engineering (or related field), • Strong experience in electronic design, including time in a senior or lead role, • Proven track record delivering products from concept to production, • Experience with PCB design for LED/lighting applications, • Understanding of EMC requirements (e.g. automotive compliance standards), • Proficiency with electronic design tools (e.g. Altium or similar), • Strong organisational and stakeholder management skills, • A proactive, solutions-focused mindset with a passion for innovation 🌟 Why apply? • Take ownership of a key engineering function within a growing business, • Work on tangible, high-quality products used globally, • Be part of a collaborative, engineering-led culture, • Opportunity to shape design standards and influence product direction 🎁 What’s on offer • 33 days holiday (including bank holidays), • Daily lunch and refreshments provided, • Employee perks and discount schemes, • Recognition and reward programmes, • Onsite parking in a pleasant, rural setting, • Additional holiday with tenure

Application Engineer - Protection, Control, Automation England, Wales, Scotland, United Kingdom Hybrid/Remote About the Role: Join a long-established organisation within the electrical engineering sector, dedicated to strengthening and modernising power networks worldwide. With over a century of expertise, the company plays a key role in improving grid reliability and resilience. Despite its global reach and strong industry reputation, the organisation maintains an environment where individual contributions truly matter. Location: This position is a remote based contract, with flexible hybrid working options across different UK offices (England, Wales & Stoutland). Fully remote arrangements is available, provided you are within reasonable reach of a major transport hub. The Position: This opportunity is suited to an experienced engineer with strong expertise in electrical distribution systems (or transmsision), including switching, protection, automation, and control technologies. The role involves both technical and strategic input, particularly in aligning product capabilities with customer needs. You will support a range of solutions and services for utility clients across the EMEA region. Strong communication skills are essential, as you will engage with stakeholders at all levels - from technical teams to senior decision-makers. The role also involves hands-on support in the field, including occasional emergency response, and requires regular travel, including overnight stays and some international trips. Key Responsibilities • Provide technical support to sales teams across the EMEA region, • Deliver expert product support and guidance to customers, • Assist in customer and internal training on equipment and systems, • Ensure compliance with industry safety standards and electrical regulations, • Contribute to product development and adaptation for regional markets, • Support analysis and application of protection systems for distribution networks, • Assist with general sales and customer support activities, • Undertake additional duties as required Requirements • Degree in Engineering or equivalent practical experience, • Chartered Engineer (CEng) status is advantageous, • Experience working with Distribution Network Operators (DNOs), • Willingness to travel across the UK, Ireland, and occasionally internationally, • Proficiency in tools such as Microsoft Word, Excel, and enterprise systems (e.g. CRM/ERP platforms), • Strong written and verbal communication skills, • Knowledge of medium and high voltage electrical equipment and applications, • Excellent organisational and time management abilities, • Full UK driving licence

My client is a well-established international construction business that delivers complex, high-value projects across sectors like data centres, life sciences, aviation, and advanced manufacturing. They’re looking to bring on a Senior Engineer to join their project team in London (Docklands area). This is a great opportunity for someone who enjoys fast-paced, technically challenging environments and wants to work on major projects with top-tier clients. What you’ll be doing: • Taking ownership of day-to-day site engineering activities (RFIs, submittals, shop drawings, etc.), • Coordinating with design teams, subcontractors, and consultants, • Supporting project delivery to ensure works are completed on time, within budget, and to a high standard, • Managing quality control processes on site, • Identifying gaps or issues and working proactively to resolve them, • Building strong working relationships across the project team What they’re looking for: • Degree-qualified in Engineering or a related field, • Solid understanding of construction methods and site processes, • Experience with setting out, surveying, and temporary works coordination, • Strong organisational and problem-solving skills, • Comfortable working with project planning tools (e.g. MS Project or similar), • Someone who can take initiative but also knows when to escalate Why it’s worth a conversation: • Strong pipeline of high-profile projects, • Clear career progression (Senior Engineer → Site/Project Manager → Contracts Manager), • Structured development and mentoring, • Competitive salary + benefits package (including pension, healthcare, etc.) If you’re open to hearing more, feel free to drop me a message or apply directly. Happy to share more details.

Director of Data Engineering: AI & Data Platforms Location: London (Hybrid – 1–2 days per week onsite) Salary: Up to £140,000 + equity & benefits Reports to: CTO Overview of the Role This is a rare opportunity to shape and lead the evolution of a next-generation, AI-native data platform within a high-growth, well-funded scale-up. As Director of Data Engineering, you will operate at the intersection of strategy and execution partnering closely with the CTO to define the long-term architecture, build a high-performing team, and transition the organisation from a traditional data platform to an agentic, AI-driven ecosystem. You will inherit a capable team, but more importantly, you will define its future: how it scales, what it builds, and where it leverages external innovation. This role combines hands-on technical leadership (circa 50%) with team and organisational leadership (circa 50%), making it ideal for a builder-leader who thrives on both architecture and people. Key Responsibilities Strategic Leadership & Platform Vision • Partner with the CTO to define and execute the AI and data platform strategy, including critical build vs buy decisions, • Establish a clear approach to partner vs upskill, ensuring the team leverages external innovation while building core internal capability, • Shape the long-term vision for an agentic, AI-native data ecosystem AI-Driven Data Platform Development • Lead the design of a unified AI search layer, combining vector, keyword, and graph-based approaches (e.g. GraphRAG), • Architect and scale agent-based systems and human-in-the-loop workflows, • Oversee the development of a knowledge graph and data enrichment pipelines to unlock proprietary data value, • Drive AI/ML Ops maturity, including LLM deployment, RAG pipelines, and evaluation frameworks Engineering & Architecture • Define scalable, cloud-native architectures across GCP (preferred) and AWS, • Lead cross-cloud data orchestration, ensuring seamless data flow from ingestion to intelligence layers, • Guide technical decisions on tooling, frameworks, and platform evolution Team Leadership & Growth • Lead and develop a team of data and AI engineers, including senior and staff-level contributors, • Build a culture of engineering excellence, accountability, and continuous improvement, • Hire, mentor, and scale the team in line with business growth Delivery & Impact • Ensure engineering effort is focused on high-value, domain-specific problems, • Improve velocity through modern engineering practices and AI-assisted development, • Balance innovation with pragmatism, avoiding unnecessary reinvention while maintaining competitive advantage Key Requirements Leadership & Experience • Proven experience as a Director or Senior Engineering Manager leading data/platform teams, • Strong track record of scaling teams and mentoring engineers (typically 5+ years in leadership roles), • Comfortable operating in a hands-on leadership capacity Data Platform & Cloud Expertise • Experience building and scaling high-volume data platforms, • Strong knowledge of GCP (BigQuery preferred) and exposure to AWS, • Expertise in data pipelines, distributed processing, and Python-based data services AI & Emerging Technologies • Exposure to or strong interest in agentic systems, LLMs, and AI-driven architectures, • Experience with AI search (vector databases, hybrid search, GraphRAG) is highly desirable, • Familiarity with knowledge graphs, ontologies, or complex data modelling Strategic & Commercial Thinking • Experience making build vs buy and technology investment decisions, • Ability to evaluate and integrate third-party tools, platforms, and partnerships, • Strong alignment with business outcomes, not just technical delivery Additional Information • Working Pattern: Hybrid (1–2 days per week in London office), • Salary: Up to £140,000 + equity + benefits (private healthcare, pension), • Team Size: ~4–5 engineers currently, scaling further, • Career Progression: Clear path towards VP Engineering / CTO, • Environment:, • Stable, well-funded scale-up (not early-stage chaos), • Highly unique, proprietary datasets, • Strong investment in modern AI tooling and practices Interview Process (3 Stages) • Introductory conversation with senior leadership, • Technical/design interview (architecture-focused), • Final interview with executive stakeholders (in-person) This role is ideal for a senior engineering leader who wants to build, shape, and scale—not just maintain. If you’re motivated by cutting-edge AI, complex data challenges, and genuine strategic influence, this is an opportunity to make a lasting impact.

Dalkia Engineering’s South Region is delivering a growing portfolio of high‑profile construction projects across central London, including landmark sites such as the British Museum, Charing Cross Hospital and Hammersmith Hospital. We design, deliver and commission mechanical and electrical building services across some of the UK’s most complex and technically demanding environments. Our work spans healthcare, commercial and cultural sectors, where safety, quality, compliance and collaboration are central to everything we do. As a Mechanical Project Engineer you will play a key role in supporting the technical coordination and delivery of mechanical building services from design development through to installation, testing and commissioning. Working under the direction of the Project Manager and Senior Project Engineer, you will help ensure all works are delivered in line with the project brief, technical specifications, industry regulations and the requirements of the Building Safety Act. What you’ll bring to the role You will be a motivated and detail‑focused engineer with a strong interest in M&E building services, particularly mechanical systems within complex buildings. You will enjoy working as part of a collaborative project team and be keen to develop your technical and project delivery experience. You will bring: • A solid technical understanding of mechanical building services within an M&E environment, including HVAC, pipework and associated systems., • The ability to communicate technical information clearly, producing well‑structured RFIs, reports and written correspondence., • Strong organisational and time‑management skills, with the ability to manage competing priorities, drawings, procurement activities and site issues., • A practical problem‑solving mindset, able to analyse issues quickly and propose workable solutions., • High attention to detail when reviewing drawings, specifications, installation quality, commissioning procedures and health & safety requirements., • A collaborative approach, working effectively with electrical teams, subcontractors, suppliers and wider project stakeholders., • A proactive attitude to learning, showing curiosity around new technologies, standards and regulations within mechanical and building services engineering. Qualifications Essential: • HNC / HND in Mechanical Engineering or Building Services Engineering, • Degree‑level qualification in Mechanical or Building Services Engineering, • SSSTS or SMSTS, • Experience using AutoCAD, Navisworks and/or Revizto, • Good working knowledge of Microsoft Excel

HR Project Manager Initially until end of 2026 Inside IR35 3 days on site emagine is a high-end professional services consultancy and solutions firm specialising in providing business and technology services to the financial services sector. We power progress, solve challenges, and deliver real results through tailored high-end consulting services and solutions. We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication to delivering the optimal service for our clients. Our commitment is not just towards our clients — we aim to foster a positive and equitable working environment with our consultants and colleagues, which stems from our core values: Confident, Dedicated, Responsible, Genuine. The HR Project Manager will play a critical role in delivering a large, multi‑year transformation programme involving TUPE regulations and significant organisational change. The role combines hands‑on HR project delivery with strong programme management support, ensuring governance, planning, and execution remain aligned with overarching programme objectives. This position requires proven capability across HR project management, people transition, and stakeholder engagement within complex, federated environments. Key Responsibilities HR Project & Change Delivery * Lead the planning and delivery of the HR workstream in line with overall programme milestones and timelines * Manage the end‑to‑end TUPE delivery lifecycle, including role identification, grouping, and data management * Drive organisational change activities, including role mapping, consultation planning, and employee transition processes * Identify, assess, and manage cost, risk, and compliance considerations associated with TUPE and workforce change * Collaborate with business change teams, HR colleagues, and third‑party suppliers to ensure aligned delivery Programme & Project Management Support * Maintain and manage the integrated MS Project plan, ensuring accurate updates across activities, deliverables, milestones, and timelines * Interlock closely with the wider programme to align HR activities with dependencies, risks, and critical path items * Support the development and maintenance of charters, delivery plans, and workstream schedules * Track and manage risks, issues, dependencies, and assumptions related to the HR workstream * Produce regular status updates and reporting for programme and senior stakeholders * Ensure HR governance, documentation, and reporting standards are consistently applied Stakeholder & Operational Engagement * Partner with federated IT and operational teams to manage people‑related impacts and stakeholder concerns * Engage proactively with senior stakeholders across multiple teams and functions within a complex environment Key Requirements * Strong background in HR project management within complex, large‑scale organisations * Proven experience delivering TUPE transfers and managing regulatory obligations * Demonstrable capability in organisational change and people transition initiatives * Solid programme and project management skills, including planning, reporting, and governance * Experience operating in high‑change environments with multiple stakeholders * Confident stakeholder engagement and communication skills across technical and non‑technical audiences * Experience supporting technology‑enabled change programmes is preferred * Proven ability to work within complex organisational and governance structures * Experience supporting HR restructuring or M&A‑related change programmes * Exposure to regulated, enterprise‑scale, or federated delivery environments * Experience across long‑term or multi‑year transformation initiatives Our People The ideal consultants will share our values and be aligned with our ways of working. As your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career. The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle. We pride ourselves on; * Providing our people with a supportive culture, rooted in our values and driven by our purpose. * Promoting a culture of inclusion, collaboration, well-being, and learning and development. * Providing increased agility and flexibility within our hybrid working model * Investing in employees’ growth through ongoing training and development * Autonomy to take ownership of projects, making decisions and demonstrating individual expertise * Providing an transparent performance and career management experience. Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as: * Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction * Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs * Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation Interested? At emagine, we are committed to building an international and diverse team by embracing our different backgrounds. If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. “emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”

Audit Senior - Independent Accountancy Practice Location: North West LondonSalary: Competitive + Benefits Firm Type: Independent Practice Your new company A well-established and reputable independent accountancy practice in North West London is seeking an Audit Senior to join its growing team. The firm is known for strong client relationships, high technical standards, and a genuinely supportive working culture. You’ll work with a varied portfolio of owner-managed businesses across multiple sectors, offering excellent exposure and a platform for long-term progression. Your new role As an Audit Senior, you will lead audits from planning through to completion while taking responsibility for supervising junior staff and maintaining strong client relationships. Alongside audit work, you will also gain involvement in accounts preparation and wider advisory tasks, creating a varied and well-rounded role. Key responsibilities: • Lead audit assignments for a diverse OMB client base, • Plan, execute and complete audits in accordance with UK GAAP, • Supervise, train and review the work of junior staff, • Prepare and review statutory accounts, • Build and maintain strong client relationships, acting as a key point of contact, • Contribute to continuous improvement of audit processes and qualityWhat you'll need to succeed, • Ideally ACA / ACCA qualified or finalist, • Strong and recent audit experience within UK practice, • Proven ability to lead audits from planning to completion, • Confident communicator with solid client-facing skills, • Experience working with OMB clients, • Strong technical knowledge and organisational skillsWhat you'll get in return, • Competitive salary and comprehensive benefits package, • Defined progression path and opportunities for development, • Supportive and collaborative working environment, • Exposure to diverse and interesting clients, • Ongoing CPD and professional trainingWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4779729

Mode Search is proud to partner with an internationally renowned luxury fashion house in the search for a Deputy Store Director for one of its most iconic London flagship boutiques. Celebrated for its visionary design, exceptional craftsmanship and uncompromising attention to detail, this Maison continues to set the benchmark across men’s and women’s ready-to-wear, accessories and refined leather goods. With sustained global growth and strong brand momentum, this is a rare opportunity to join a high-performing leadership team within a prestigious flagship environment. Reporting directly to the Store Director, the Deputy Store Director will play a pivotal role in driving commercial performance, elevating client experience and leading a dynamic team within a fast-paced luxury setting. This position is ideal for an accomplished luxury retail leader seeking a significant next step within a globally recognised flagship. The Role • Support the Store Director in leading, inspiring and developing the sales and management teams, • Drive sales performance, ensuring the achievement of turnover targets, KPIs and payroll budgets, • Champion a strong clientelling culture, ensuring the highest level of personalised service and long-term client retention, • Identify and nurture future talent, implementing structured development and succession plans, • Partner with HR and senior retail leadership on recruitment and team planning, • Lead by example on the shop floor, maintaining strong visibility with both clients and teams, • Support the execution of in-store activations, events and brand initiatives, • Monitor commercial performance, analysing buying trends, client behaviour and profit margins, presenting insights to senior leadership, • Conduct annual performance reviews, providing clear, constructive feedback and development pathways, • Oversee stock management, inventory control and operational excellence, • Ensure seamless onboarding, training and continuous development of new hires Requirements • Minimum 5+ years’ experience in luxury retail management, ideally within a flagship boutique environment, • Proven track record of leading teams and driving strong commercial results, • Extensive luxury clientelling experience with the ability to build and retain high-value client relationships, • Strong analytical and commercial acumen, with the ability to interpret data and translate insights into action, • Inspirational leadership style with a collaborative and inclusive approach, • Excellent organisational and operational management skills, • Fluent English required; additional languages advantageous, • Highly presentable, brand-focused and confident representing a prestigious luxury house Please note: due to the high volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to

Sales Director Hays- Advisory & workforce transformation London Our sales strategy is built around identifying clients’ most critical workforce challenges and converting these insights into scalable, high‑value solutions that deliver sustained business impact. We partner with organisations facing their most complex people and workforce challenges, workforce planning, talent insight, attraction, creation and assessment, future‑skills demand, workforce productivity, team effectiveness, and the impact of AI on jobs and capability. Our next phase of growth requires a sales Director who can operate at the intersection of consulting, commercial leadership and future‑of‑work advisory. You will work directly with senior leaders to uncover root causes, shape strategic workforce agendas, and build outcome‑led solutions that address challenges recruitment alone cannot solve. This is a senior role for someone who thrives in ambiguity, enjoys high‑impact client conversations, and wants to build long‑term, strategic partnerships rather than sell predefined products. What you’ll lead Senior client discovery & strategic framing • C‑suite sponsors (people, transformation, operations, strategy) shaping organisational strategy, • HRDs, OD & talent leaders translating strategy into execution, • Senior functional heads navigating skills, workforce or productivity challenges, • Translate broad, complex concerns into clear workforce problems such as:, • Future workforce structure, • Impact of AI and automation, • Skills forecasting and emerging careers, • Talent pipelines and succession health, • Productivity barriers and leadership constraints, • Shape insight‑led problem statements and hypotheses that frame the engagement. Solution architecture & advisory leadership Design, position and sell strategic solutions spanning: • Workforce planning and organisational design, • Market analytics and data‑driven insight, • Skills forecasting and the future world of work, • AI‑enabled productivity and workforce redesign, • e.g., our AI apprenticeship and advisory on AI‑supported productivity, • Emerging career pathways and apprenticeship strategy, • Upskilling and reskilling pathways, • Talent attraction, creation, assessment and engagement, • Leadership & executive assessment for development, • Succession planning, critical role identification & talent reviews, • Top‑team and leadership effectiveness Commercial leadership & growth • Own your pipeline, market activity and deal progression., • Shape high‑value proposals directly linked to business outcomes., • Grow accounts by identifying broader workforce needs across people, skills, productivity, culture, leadership and team performance., • Build deep, strategic, outcome‑focused relationships, acting as a partner, not a vendor. Thought Leadership & Future workforce advisory Advise organisations on their 3–5 year workforce reality, including: • AI adoption, • Skills gaps, • Strategic workforce design, • Early career talent creation, • Leadership requirements for future transformation, • Contribute to new market propositions and future‑of‑work offerings., • Play a senior role shaping our advisory agenda with new ideas, frameworks and insights. Internal partnership & delivery excellence • Work closely with assessment specialists, psychologists, development consultants and solution designers., • Ensure engagements are delivered seamlessly and expanded organically., • Mentor junior consultants and contribute to building the wider team’s capability. What we’re looking for Essential • Senior‑level experience in people, leadership, OD, talent or workforce consulting, • Proven ability to win, shape or lead consulting engagements, • Strong commercial intuition with the ability to link people interventions to organisational outcomes, • Exceptional problem framing and storytelling capability, • Confidence engaging senior leaders and C‑suite stakeholders, • Experience in assessment‑for‑development, psychometrics or leadership diagnostics, • Background in boutique consultancies, leadership advisory or mid‑tier People practices, • Exposure to strategic workforce planning, skills forecasting or AI‑enabled workforce transformation Why this role is different • You won’t just sell what exists, you’ll shape what we become., • You’ll be central to the future‑of‑work agenda across people, AI, skills and workforce transformation., • You’ll influence deal size, proposition development, strategic direction and long‑term partnerships., • You’ll join a team with start up energy backed by the scale and credibility of a global organisation. • Culture built on rewarding success and the opportunity to influence your earning potential., • Best technology in the industry and a renowned training programme to support success and drive rapid career progression., • Flexible hybrid working patterns., • Opportunity to take your career globally., • Incentives and rewards to recognise performance locally, regionally, and nationally., • Broad range of employee wellbeing initiatives and benefits., • Referral bonus scheme., • Community of support networks from Hays Pride to Parents@Hays., • Paid charity day for all employees #HaysHelps and working closely with charity partners. At Hays, we know that diverse teams deliver better results, and that inclusion fuels our innovation. We’re committed to building a culture where different perspectives are embraced and where all of our people can flourish. As an Equal Opportunities Employer, we see Diversity, Equity & Inclusion not just as the right thing to do but also as a business advantage. We welcome applicants from talented people of all backgrounds who want to grow with us & contribute to our shared success.

Position: Senior Services Coordinator (Membership Services) Location: London (Hybrid – High Holborn office with flexible home working) Compensation: £40K plus benefits There are roles that maintain operations and then there are roles that shape them. We are seeking a Senior Services Coordinator to join a high-impact membership organisation at the heart of the legal profession. This position sits at the centre of service delivery, business development, and stakeholder engagement, ensuring that a complex portfolio of member services runs not only efficiently, but intelligently. This is not a purely administrative role. It is a role for someone who can oversee systems, challenge processes, and quietly elevate standards. The Opportunity Reporting to the Head of Services, you will take ownership of the day-to-day management and continuous improvement of a diverse services portfolio. You will lead a small team, oversee operational delivery, and contribute to the development of new products, partnerships, and income-generating opportunities. From managing established platforms and schemes to supporting the launch of new initiatives, your work will directly influence both member experience and organisational performance. What You Will Do • Oversee the operational delivery of a portfolio of member services, ensuring consistency, quality, and efficiency, • Manage and develop Services Administrators, setting direction and maintaining high performance standards, • Identify opportunities to improve processes, mitigate risks, and strengthen service delivery frameworks, • Lead on research and analysis to inform new services, partnerships, and product development, • Support the creation of business cases, proposals, and financial forecasts, • Work cross-functionally with internal teams including Finance, IT, and Project Management to deliver new initiatives, • Build and maintain relationships with external suppliers, partners, and professional stakeholders, • Handle service-related issues and complaints with professionalism and sound judgement Who You Are • A highly organised operator with strong attention to detail and the ability to manage competing priorities, • Comfortable leading people, providing direction, and developing others, • Experienced in service delivery, operations, or membership-based environments, • Commercially aware, with an interest in product development and revenue generation, • Analytical in approach, with the ability to translate insight into practical improvements, • Confident engaging with senior stakeholders and external partners, • Calm, pragmatic, and solutions-focused under pressure What Sets You Apart You understand that effective services are not static they evolve. You are as comfortable improving an existing process as you are helping to design a new one. You balance operational discipline with forward thinking, and you recognise that strong relationships underpin every successful service. You don’t just maintain standards, you raise them. Why Join This is an opportunity to take ownership of a visible and impactful function within a respected professional body. You will work closely with senior leadership, influence strategic direction, and play a key role in shaping services that support an entire profession. Application If you are ready to take on a role that combines leadership, operational excellence, and strategic development, we would like to hear from you. Please send us your CV. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

Sales Coordinator | Hybrid | London | £29K + Bonus (OTE £34K) Gecko Travel Recruitment are working with a leading travel company who are recruiting a Sales Coordinator to join their team. The Role: As Sales Coordinator, you will support and coordinate a small team of Sales Consultants while driving your own sales performance, managing customer enquiries, maintaining a strong sales pipeline, and ensuring high levels of customer service and conversion. A passion for ski or winter sports is essential to be considered for this role. You Will Have: • Proven experience in a target-driven sales environment (inbound and outbound), • Passion for ski/winter sports (essential), • Strong organisational and multitasking skills with excellent attention to detail, • Confident communication skills with the ability to support and motivate others, • Commercial awareness and results-driven mindset, • Ability to manage workload and prioritise in a fast-paced environment, • Competence with Microsoft Excel, Word, and CRM systems, • A proactive approach with strong problem-solving ability Additional Info: • £29,000 basic salary plus bonus (OTE £34,000), • Hybrid working model - minimum 2 days in the office ideally on a Tuesday and Wednesday, • Training period will be fully office based, • Weekend work required, • Shifts will be on a rota basis between 0900 and 1830., • Excellent benefits package and travel opportunities/educational trips, • Ongoing training, coaching and career development, • Regular company socials, • Opportunity to progress into leadership and management Apply with your CV quoting GTR1852 or visit: Due to the high number of applications we receive, we're unable to respond to everyone, if you don't hear from us within 7 days, thank you for applying and please keep an eye on our website for future opportunities.

Our client is a vibrant and dynamic Destination Management Company (DMC) delivering comprehensive ground handling services across the UK and Ireland. They specialise in tailor-made group travel programmes including cultural, experiential, and special interest tours, as well as series and guaranteed departures. With offices across key locations, their expert teams collaborate to deliver exceptional results and unforgettable travel experiences. Our client is seeking a driven and energetic Inbound Groups Business Development Executive to join their London-based team. This role focuses on developing new business, strengthening client relationships, and delivering competitive group travel solutions across Scotland and Ireland. Key Responsibilities • Build and maintain strong relationships with clients, suppliers, and internal teams, • Proactively generate and convert new business opportunities, • Prepare tailored, competitive quotations for group travel programmes, • Identify key opportunities and maximise conversion rates, • Collaborate with operations teams to ensure smooth service delivery, • Maintain accurate records and manage offers within internal systems, • Monitor market trends, competitor activity, and pricing Requirements • Minimum 3 years’ experience with a UK & Ireland inbound tour operator (groups focus), • Proven experience in preparing quotes and handling group travel, • Strong knowledge of the UK as a destination and current market pricing, • Fluency in English plus one European language (Italian, Spanish, Portuguese, French, German, Swedish, Danish, or Norwegian), • Excellent communication, organisational, and problem-solving skills, • Self-motivated with a proactive, “can-do” attitude, • Ability to work independently and within a team Candidate Profile The ideal candidate thrives in a fast-paced travel environment and demonstrates flexibility, strong attention to detail, and the ability to work under pressure. They are proactive, solution-oriented, and confident in building long-term professional relationships. They are also willing to travel occasionally for business and engage with clients to support business growth. What’s on Offer • Opportunity to join a growing and ambitious travel business, • Collaborative and supportive team environment, • Career development and progression opportunities, • The chance to make a real impact and build a strong client portfolio, • Competitive basic salary plus additional bonus and benefits Apply Now Interested candidates should apply via LinkedIn or submit their CV to . This is an excellent opportunity for an experienced travel professional to take the next step in their career

Senior Bid Manager (Maternity Cover) Start Date: July 2026 Are you an experienced Bid Manager ready to lead complex, high-value opportunities within a dynamic, professional services environment? We are seeking a highly capable and driven individual to join our team on a maternity cover basis. This is a pivotal role responsible for leading the planning, management and delivery of strategic, gold-grade bids across multiple service lines and sectors. The Role As Senior Bid Manager, you will take ownership of end-to-end bid delivery, producing high-quality, client-focused proposals that align with our brand, governance and work-winning strategy. You will lead complex, multi-disciplinary bids, working closely with senior stakeholders to shape compelling solutions that differentiate us in the market. You will also play a key role in strengthening our bidding capability—driving best practice, enhancing processes and contributing to the continuous improvement of our work-winning approach globally. Key Responsibilities • Lead the delivery of complex, strategic bids from qualification through to submission, • Analyse client requirements, drivers and competitive landscapes to shape winning strategies, • Facilitate bid workshops to develop compelling value propositions, • Manage bid programmes, ensuring timelines, dependencies and governance are effectively controlled, • Engage and influence senior stakeholders across the business, • Oversee high-quality content creation, review and submission, • Coordinate internal teams, subject matter experts and external partners, • Lead presentations, including storyboarding, coaching and rehearsal, • Drive continuous improvement and share best practice across the bid function, • Support the development of strong, insight-led client relationships About You You are an experienced bid professional with a strong track record of managing complex proposals in a fast-paced, deadline-driven environment. You bring both strategic insight and hands-on delivery capability, with the confidence to influence at senior levels. You will have: • Proven experience leading high-value, multi-disciplinary bids, • Exceptional writing and communication skills, • Strong project management and organisational capability, • Experience facilitating workshops and leading diverse teams, • Confidence engaging with senior stakeholders, • A proactive, solutions-focused mindset with excellent attention to detail Desirable • Experience within the built environment or professional services sector, • APMP Practitioner (or working towards), • Experience with bid tools (e.g. Qorus) and collaboration platforms (e.g. Mural), • Exposure to marketing, communications or digital bid content Why Join our client? This is an opportunity to take on a high-impact role within a collaborative, forward-thinking organisation. You’ll work on some of the most complex and strategically important bids, while contributing to the ongoing evolution of a global work-winning function.

Criterion Hospitality is a dynamic and growing hotel group based in London, managing a diverse portfolio of properties, including the innovative zedwell hotels, a selection of 4-star boutique hotels, and vibrant rooftop venues. We are committed to providing exceptional guest experiences and achieving strong commercial results. With an ambitious growth strategy and an exciting pipeline of projects, Criterion Hospitality offers a fast-paced and dynamic environment where talented individuals can thrive. We are now looking for a motivated and results-driven Corporate Sales Manager to focus on corporate sales and drive revenue growth across our portfolio. This is a key role for a professional with a strong background in corporate sales, capable of building long-term relationships and securing new business opportunities. This is fully office based role Key Responsibilities: Corporate Sales Development: • Work closely with marketing, operations, and events teams to ensure client needs are met and expectations are exceeded. Qualifications and Experience: • At least 3 years’ experience in corporate sales within the hospitality industry, with a focus on group and conference bookings and client relationship management., • Proven success in developing corporate accounts and achieving consistent revenue growth., • Experience managing RFPs and negotiating contracts., • Strong sales, negotiation, and networking skills, with the ability to close deals and build lasting relationships., • In-depth knowledge of the corporate travel and events market, including trends and client requirements., • Excellent organisational skills, with the ability to manage multiple priorities effectively., • A proactive, client-focused approach, with the ability to anticipate needs and deliver tailored solutions.

Regional Sales Manager – SW & SE (X2 Roles) Consumer Durables Up to £45,000 + Company Car + Attractive Commission We are currently partnered with a market-leading branded Consumer Durables business, turning over in excess of £350M and achieving circa 30% year-on-year growth in what remains a highly challenging market. Due to this continued growth, they are now looking to hire two Regional Sales Managers to strengthen their presence across Southern independent accounts. This role will be approximately 75% account management, with a focus on nurturing and growing existing relationships, alongside a portion of new business development to expand the portfolio. This is a highly consultative position, suited to someone who understands how to identify customer needs and work in partnership with them, rather than a purely cold-calling sales role. These roles will cover the South East and South West, with flexibility depending on candidate location. Strong diary management and the ability to effectively plan customer visits across a geographical territory are essential. Role Responsibilities: • Grow and retain your existing customer base and drive sales across your territory, working closely with independent accounts, • Maintain the right balance between prospecting and managing existing stockists to generate new customer wins, • Strengthen existing relationships while continuing to develop your network by identifying new business opportunities, • Effectively plan and manage your working day to ensure coverage at key trading times, • Demonstrate a passion for the industry, keeping up to date with market trends and developments Experience & Key Attributes: • Must live within the territory and hold a full UK driving licence (SE OR SW), • Demonstrate excellent customer service, sales, and interpersonal skills to build first class relationships, • Ambitious, with a strong drive to progress your career within the business, • Commercially aware, with a proven ability to identify and capitalise on opportunities, negotiate deals, and close transactions, • Previous experience in a Regional or Field Sales role is essential, • Strong communication skills, both verbal and written, with the ability to influence and build rapport, • Excellent time management and organisational skills, with the ability to prioritise tasks, manage a diary, and meet targets, • Ability to thrive in a fast-paced, dynamic environment, with adaptability to change, • Proactive problem solver, capable of identifying challenges and implementing effective solutions to drive sales growth, • Collaborative mindset, with the ability to work effectively within cross-functional teams

Location: Central London Salary:£47,000 - £50,000 OTE annually upon completion of training (inclusive of tronc) Contract: Full-time, 48 hours per week Din Tai Fung is an award-winning Taiwanese brand specialising in Chinese cuisine, with 170 locations worldwide, renowned for our iconic Xiao Long Bao Soup Dumplings – a dish so beloved, guests travel from all over the globe to experience it. We are passionate about crafting unforgettable dining experiences, ensuring every guest feels valued and delighted. We are excited to invite you to be part of Din Tai Fung, where your career can thrive in an environment focused on growth, recognition, and a true sense of belonging. We’re currently hiring for our various restaurants in Central London locations, offering you the opportunity to join an iconic global brand and grow with us as we expand across the UK. Key Responsibilities: Lead & inspire the FOH team to deliver world-class service Oversee daily operations, ensuring smooth service, team performance & sales targets Train and develop staff, upholding our hospitality and brand standards Manage cash handling, EOD reports & hygiene compliance Handle guest feedback professionally, ensuring every guest leaves happy Work closely with all departments to drive efficiency and excellence Skills & Experience: Experience as a Floor Manager, or Supervisor in a fast-paced, structured restaurant Strong understanding of Oriental cuisine and passion for working in an authentic Asian restaurant A hands-on positive leader who can motivate, coach & develop a team Flexibility to work evenings, weekends & bank holidays Strong communication, problem-solving & organisational skills What we offer: 30% off dining at Din Tai Fung UK restaurants. Dining gift voucher on your work anniversary. Nutritious meals provided during your shifts. Personalised development plans and clear career progression within a fast-growing restaurant group. Paid Holidays: Start with 28 days per year, rising to 32 days with continued service. Access to Employee Assistance Program and Financial Advice, with free counselling sessions for you and your family. Employee referral bonus

Go Places is a social commerce agency specialising in TikTok Shop, Affiliate Marketing, and Live Shopping. We help ambitious brands grow through creator-led content, performance-driven strategy, and best-in-class execution across paid, affiliate, and live channels. This role is for an Account Executive. No prior experience is required — just curiosity, ambition, and a strong work ethic. The Role As an Account Executive at Go Places, you’ll support day-to-day delivery across brand accounts and campaigns. You’ll work closely with Account Managers and Affiliate Strategy teams to help brands succeed on TikTok Shop. This is a practical, hands-on role where you’ll learn how social commerce actually works — from data and reporting, to creator coordination, to live trading moments. What You’ll Be Doing Account & Campaign Support • Support the team in delivering campaigns across Affiliate, Paid, and Live Shopping activity., • Assist with campaign setup, coordination, and day-to-day account admin., • Take notes in meetings and help track actions across internal teams and brand partners. Performance & Data • Pull performance data from TikTok Shop and internal tools., • Help build weekly and monthly reports, highlighting key trends and results., • Learn how to interpret metrics like GMV, ROAS, conversion rate, and AOV. Affiliate & Creator Support • Help identify and track creators participating in affiliate campaigns., • Support outreach, onboarding, and coordination with creators., • Track content output and performance across affiliate activity. Live Shopping Support • Assist with live stream preparation, scheduling, and coordination., • Support presenters and producers before, during, and after live sessions., • Help analyse live performance and identify learnings. Operational Excellence • Help keep TikTok Shop accounts, product listings, and promotions accurate and up to date., • Support basic troubleshooting across listings, pricing, and promotions., • Learn how the backend of social commerce works in practice. Who We’re Looking For This role is ideal for someone at the start of their career who wants to learn fast and build a strong foundation in marketing, e-commerce, or social media. You don’t need experience — but you do need the right mindset. You are: • Highly organised and detail-oriented., • Comfortable working with numbers, spreadsheets, and data., • A clear communicator, both written and verbal., • Confident working with different people and teams., • Curious, proactive, and keen to learn., • Calm under pressure and able to juggle multiple tasks. You have: • A university degree (any subject)., • A genuine interest in social media, creators, or e-commerce., • Strong time management and organisational skills., • A willingness to ask questions and take ownership., • Interest in TikTok, creators, or social commerce. Why Join Go Places? • A true entry point into social commerce and TikTok Shop., • Exposure to multiple disciplines before specialising., • Fast learning curve and real responsibility from day one., • Work with leading brands and creators., • A collaborative, ambitious team that values growth and development., • Clear progression opportunities as the business scales.

The Lacquer Company produces the finest lacquer furniture and accessories, handmade by skilled craftsmen in Saigon (Ho Chi Minh City) and sold worldwide. The company is based in London, although most sales come from the US. Clients are primarily high end residential interior designers and wholesale partners and there is an increasing retail client base. The company focuses on excellent design, faultless product and immaculate customer service and is seeking an excellent candidate to join the London team in a diverse and exciting position. The role would suit an independent and self-directed candidate and we are looking for an ambitious, organised and energetic individual who wants to be part of a rapidly growing and well-respected business. Business Development Manager The Business Development Manager will be responsible for driving new business, managing projects, nurturing current client relationships and supporting the company’s founder, James Lowther, in the day to day running of The Lacquer Company. This is an essential role and will require meticulous organisation, strong administration skills and excellent self-direction. As the CEO is often required to travel to Vietnam or the US, you must be able to act as his proxy and he needs confidence in your support. You will need to be comfortable working on numerous tasks/projects and proactively manage both your workload and assisting the CEO. Detailed information on role and responsibility is provided below: Key Responsibilities: • Managing projects for new collaborations with interior designers, as well as various hospitality and wholesale opportunities • Converting leads into sales, • Maintaining relationships with new and existing key trade accounts, • Working with the Marketing team to ensure clients are kept up to date with the brand including promoting new collections, • Collaborating with the team on events, Marketing & PR, newsletters and sales initiatives, • Directly supporting the CEO with day-to-day administration, • Managing timelines for new collections and general production, • Acting as liaison between the London, New York and Saigon offices, • Managing and updating client databases and developing CRM, • Managing new product development projects, ensuring reminders are sent and timelines observed, • Organise team building events, • Being a face of The Lacquer company as the CEO’s proxy and front of house, making sure that the company is well represented to visitors, suppliers and clients • To be a dependable and upbeat lynch pin within the company, approachable to the UK, US and Vietnam teams, liaising with and uniting the team Skills and Experience: • A friendly, dynamic and enthusiastic individual with a can-do attitude and excellent eye for detail, • Excellent organisational skills – able to self-motivate, multitask and time manage in an organised and logical manner • 3+ years’ experience in a similar role (the Interiors industry is preferred), • Proficient and intuitive knowledge of computers, especially MS Office (Outlook, PowerPoint, Word and Excel), • Exceptional presentation and communication skills (both written and verbal), • Experience in working alongside a team and motivating colleagues with diplomacy, • Excellent command of English – both verbal and written, • Willingness to learn and grow within the company, • An interest in design or interiors is desirable but not essential What We Offer: • Competitive salary, plus bonuses / commission, • A dynamic, professional and fun working environment, • Regular team building events, • Private medical insurance, • Company pension, • Staff discount, • 25 days holiday per year, plus time off between Christmas and New Year, and an additional half a day each month for personal time • Hours: Full-time (37.5 hours/week) Monday to Friday. Daily hours are 9.30am-5.30pm with some flexibilit

Join a vibrant cultural and heritage destination as Commercial Event Sales and Business Development Manager in Gunnersbury Park, West London. The role This is an exciting opportunity for a commercially minded sales professional to drive event and venue hire income across a diverse and high profile estate. You will lead the sales strategy for weddings, corporate events, private parties, filming and venue hire while building strong relationships with clients, partners and stakeholders. Working closely with internal teams, you will play a key role in developing new revenue streams, raising the profile of the venue and delivering exceptional event experiences that support charitable aims. Key responsibilities include: Sales and marketing • Drive venue hire and event sales across weddings, corporate events, private parties, room hire and photo shoots to maximise revenue and exceed targets, • Develop and refine the events portfolio including venue hire and catering packages through market research and competitor benchmarking, • Set and monitor KPIs, manage enquiries and proactively convert leads while building and developing key accounts, • Meet with prospective clients to conduct venue show rounds and create tailored proposals that meet their needs, • Lead marketing activity for the venue and event spaces including exhibitions, familiarisation trips, campaign reporting and content for digital platforms, • Develop and implement a comprehensive sales strategy for the venue hire portfolio, • Identify and secure new revenue opportunities including corporate partnerships and sponsorships, • Analyse commercial performance and return on investment to inform future growth, • Maintain accurate records within the venue booking system and CRM while ensuring GDPR compliance, • Prepare and issue client contracts and ensure documentation is completed ahead of events, • Prepare reports and provide updates to senior leadership as required, • Proactively seek opportunities to upsell venue hire and event packages, • Support administration relating to outdoor events and wider commercial activities, • Support the development of the annual commercial budget, • Manage event sales budgets, forecasts and financial reporting to maximise income and control costs, • Maintain accurate financial records for services delivered and commercial activity, • Ensure invoices, purchase orders and financial documentation are processed accurately and on time, • Review supplier pricing to ensure best value and prepare event quotations including external equipment hire Sound like you? You will bring strong commercial events experience and a natural talent for building relationships that convert into successful bookings. With at least three years of experience managing events such as weddings, corporate functions and private celebrations, you are confident in achieving sales targets, developing new business and managing key accounts. You are highly organised and commercially astute, comfortable working with CRMs, analysing data and producing reports that inform strategy. A skilled communicator and negotiator, you thrive on networking, presenting venues to prospective clients and creating tailored proposals that win business. You are also an inspiring team player and experienced people manager who can motivate others to deliver outstanding results. With excellent attention to detail, strong Microsoft 365 skills and a flexible approach to working hours, you are excited by the opportunity to contribute to a thriving visitor destination and support a charitable mission.

Merrifield Consultants are delighted to be supporting a well-established community charity to recruit a Fundraising Manager. Reporting to the Chief Executive, this role will lead fundraising and income generation across trusts and foundations, statutory sources, corporate partnerships, and individual giving. This is a key role within a respected organisation with strong community roots. You will work closely with senior colleagues to build a sustainable and diversified income base, develop partnerships, and support the organisation’s long-term growth. The organisation delivers a range of frontline services supporting disadvantaged communities and is now looking for someone who can strengthen income and help shape its next stage of development. Key details Salary: £38,000 per year Hours: 35 hours per week Contract: Permanent Location: East London, office-based with some flexibility by agreement About the role This role is suited to an experienced fundraiser who is confident working at both strategic and operational level. The focus is on developing and delivering a clear income strategy, with particular emphasis on trusts and foundations alongside statutory and partnership income. Key responsibilities • Lead and deliver the fundraising and income generation strategy, • Secure income from trusts and foundations, statutory sources, and other funding streams, • Develop corporate partnerships and explore individual giving and community fundraising opportunities, • Build and manage relationships with funders, partners, and stakeholders, • Maintain a clear pipeline of opportunities and income forecasting, • Prepare high-quality funding applications, bids, and reports, • Work with internal teams to gather data and strengthen funding proposals, • Represent the organisation externally and support partnership development Person specification • A strong track record in fundraising, particularly trusts and foundations, • Experience of writing successful bids and securing grants, • Strong relationship building skills and confidence with external stakeholders, • Experience working at both strategic and delivery level, • Good organisational skills and ability to manage a varied pipeline, • A collaborative and grounded approach To apply Please apply today with your CV for further information and a confidential conversation with Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

An international law firm is seeking an experienced Business Development Manager to support its high‑profile M&A practice, with a particular focus on infrastructure M&A, private equity, and public M&A. This is a strategic, partner‑facing role within a fast‑paced London team, offering significant exposure to senior stakeholders and cross‑border collaboration. The Opportunity Working closely with senior partners, legal counsel and practice leadership, the Business Development Manager will help shape and execute the strategic vision for the firm’s London M&A group. The role involves driving key client development initiatives, producing high‑impact marketing materials, and supporting the growth of one of the firm’s most active transactional practices. Key Responsibilities • Pitch & Proposal Development — Prepare tailored pitch materials, RFP responses, fee proposals, deal lists, brochures and other client‑facing collateral, including drafting original content., • Infrastructure M&A BD Support — Help lead cross‑practice BD meetings, track actions, and support initiatives to grow the firm’s infrastructure M&A offering., • Directory & Awards Management — Lead submissions for directories, surveys and awards, collaborating with partners and BD colleagues., • Pipeline & CRM Management — Maintain accurate pipeline data, update marketing databases, and manage practice descriptions, website content, biographies, mailing lists and CRM records., • Marketing Collateral Creation — Work with knowledge lawyers to develop materials showcasing innovative deals and market‑leading experience., • Client Targeting & Research — Support partners with client targeting, market research, competitor analysis and strategic BD planning., • Cross‑Selling & Collaboration — Identify cross‑practice opportunities and work with BD colleagues across global offices to support firmwide initiatives., • League Tables & Experience Tracking — Manage league table submissions and improve processes for capturing and mining deal data., • Events & Thought Leadership — Partner with events and BD teams to deliver high‑quality events, sponsorships, speaking engagements and thought leadership campaigns. Candidate Profile The ideal candidate will bring: • A bachelor’s degree and 5+ years’ BD/marketing experience in a law firm or professional services environment., • Strong familiarity with corporate/M&A markets and research tools such as Infralogic, Bloomberg, Refinitiv, Capital IQ, Mergermarket, Pitchbook, Preqin or Debtwire., • Experience with InterAction, Concep, or equivalent CRM/email marketing platforms., • Exceptional writing, editing and communication skills, with the ability to distill complex information into clear, actionable insights., • A track record of supporting senior partners and managing multiple high‑stakes projects with shifting priorities., • Strong organisational skills, meticulous attention to detail and a proactive, solutions‑focused mindset., • Commercial awareness, sound judgment and the ability to build strong relationships across all levels of the business., • A collaborative, resourceful and hands‑on approach suited to a lean, high‑performing team. What This Role Offers • Direct access to market‑leading M&A partners and high‑value transactional work., • A genuinely global BD network and the opportunity to collaborate with colleagues across multiple offices., • A strategic, visible role with scope to influence the growth of a key practice area., • A fast‑paced, high‑performing environment suited to someone who thrives on ownership and impact.

About the Company Ocean Media Group is a dynamic and progressive organisation that puts its customers and people first. We create market-leading events and digital information products that help our customers succeed and in turn drive our growth. Living our Values “Together we succeed” We are passionate and inquiring; we adapt, innovate and invest to create business environments full of opportunity. We aim to lead our markets to a better future. Our innovative mixed-media approach, delivered expertly through our market-leading brands, creates highly engaged and loyal audiences. Our Mission “To create unbeatable insights and experiences to help our customers succeed” We work towards this goal by living our values in our conduct with all those with whom we interact – customers, employees, business partners, suppliers, competitors, investors and the general public. Our Core Values Externally, we will: • develop exceptional insight into and rapport with our customers, • ensure that our commitment, authenticity and integrity are clear to all, • make doing business with us rewarding and a pleasure, • always strive to deliver the highest of standards Internally, we will: • respect and value our people, • reflect the best of our culture through our teams, • seek breakthroughs in what we do by constantly challenging ourselves, • foster and reward personal commitment and creativity Our vision and values guide every action and are the focus of everything we do as we perform our responsibilities. About the Role This is the perfect role for someone looking to start their career in sales and events. Working closely with the Event Director (Bridal portfolio General Manager), this individual will be responsible for making a significant revenue contribution to the financial success of the events they work on. A positive mindset and can do attitude are key. Through rigorous on the job training, they will learn and develop the key skills required to contribute to strong revenue growth and the delivery of world class customer experiences for their clients. They will be expected to help grow new business revenue from the B2B bridal supply chain via stand and sponsorship sales. They will need to be a target-driven individual with excellent negotiation and customer service skills, as well as excellent attention to detail. They are expected to build quick rapport with new business prospects. Responsibilities Job duties & responsibilities: Sales Performance and Delivery: • To meet a minimum of 90 mins sales talk time/40 calls on the phone per day., • Provide a high level of robust,thorough, and reliable account management to the new business relationships they develop., • Upselling clients by adding sponsorship packages into proposals., • Achieving and exceeding individual monthly sales targets set and agreed with the Event Director., • Reporting all weekly individual sales progress and submit a weekly and monthly revenue pledge., • Keep client management system accurately up to date with individual new sales leads,sales contracts and use CRM to manage accounts efficiently., • Maintaining accurate records of sales process activity in our CRM system to enable accurate reporting as required. Self-Development: • An ambition, highly motivated self-starter., • Creating a culture of high performance that is positive about change and committed to exceeding business objectives and striving to maximise their output., • Leading by example in all aspects of professional behaviour whilst on company business in and out of the office. Knowledge, Skills,Attitude and Behaviours: • A love for selling and a real skill for new business., • Exceptional verbal and written communication skills., • Excellent telephone and face to face manner., • Excellent communication and interpersonal skills., • Ability to leverage strong client relationships to maximise revenue generation., • Excellent sales,planning and organisational skills., • Ability to meet deadlines and work comfortably under pressure., • Energetic, enthusiastic, confident, and self-motivated., • Excellent attention to detail., • Ability to adapt and thrive in a fast-paced sales environment., • Hard working and honest with a ‘can do attitude’, understanding that on occasions, the day- to-day requirements of the role may require additional “out of hours” work to complete tasks as work deadlines may dictate, both onsite and pre-show. Pay range and compensation package We offer a competitive starting salary plus a 25% OTE Additional benefits: • 25 days annual holiday + additional day for birthday, • 4% employer contribution pension, • Based in South Quay with fantastic transport links, • Optional health scheme, • Discounted gym membership, • Flexible working hours Equal Opportunity Statement We are committed to diversity and inclusivity.

2 X French Speaking Account Managers Early CX / CS Career upstep. # Start May / June # £50k+ # Visa Required # London Office # Training & Induction in USA We have found 2 x French language Account Managers to work with our client’s existing customer base in Europe. We now need an additional two.This is a full-time entry-level position that offers French-speaking individuals an opportunity to apply their skills in a dynamic work environment while developing well-rounded competencies across key products and services. You'll need to be a self-starter, work effectively as part of a team, and be willing to support day-to-day operations in a rapidly growing organisation. You'll be a critical link between customers, sales, business development, and management. The Job: • Proactively service and support French speaking clients, • Field incoming calls, handle contractor customer inquiries and troubleshoot problems, • Handle client account management functions, including invoicing and collections, • Proactively analyse customer service processes and bring forth ideas for continuous improvement, • Research and develop various resources and reference documents for French speaking clients, • Support and participate in the organisation’s Continuous Improvement Program The Successful Person will have: UK residency • Bachelor’s degree from an accredited university, • Proficient computer skills in programs, i.e., Word, Excel, and PowerPoint, • Demonstrated personal initiative, • Proficient presentation skills, • Solid analytical and problem-solving ability, • 1 - 3 yrs customer service experience, • Desire to assume increasing levels of leadership responsibility, • Ability to work on multiple tasks simultaneously, • Excellent verbal and written communication skills, • Strong organisational skills and attention to detail, • Ability to work well in a fast-paced environment Language requirements: Native-level French language Business-level English Salary: £47,000 – £52,000 Location: [G. London] City of London Job type: Permanent - Office Based

Membership Sales Manager Trade Association – Education Sector Hybrid – London (minimum 2 days per week in Shoreditch) £42K–£45K basic + bonus (OTE £46K–£49K, £52K+ at stretch performance) Benefits include 25 days holiday plus bank holidays, Training and professional development support, Wellbeing initiatives and social activities, Modern Shoreditch office environment Full-time, Permanent Membership Bespoke is delighted to be supporting a well-established UK trade association representing companies supplying products, services and technology to the education sector in their search for a Membership Development Manager This organisation represents hundreds of businesses supporting schools, colleges and education providers across the UK and internationally spanning everything from educational resources and equipment to technology and digital learning solutions. With an ambitious strategy to strengthen its influence and grow its membership base, this role will play a pivotal part in shaping the future of the association and the sector it represents The Opportunity This is a high-impact membership role focused on driving recruitment, engagement and retention within a respected membership organisation. The successful candidate will take ownership of the full membership lifecycle— from identifying new member opportunities and converting leads through to onboarding, engagement and renewal. Working closely with senior leadership, this role sits at the centre of the organisation’s growth strategy, ensuring membership continues to deliver meaningful value to companies operating across the education supply industry. Key Responsibilities Drive membership recruitment from initial enquiry through to closing and onboarding Build and manage a pipeline of prospective members Deliver targeted membership growth and retention campaigns Manage the member lifecycle, ensuring a positive and engaging member journey Monitor and report on membership KPIs and performance metrics Identify members at risk of non-renewal and implement retention strategies Lead the annual membership renewal process Represent the organisation at industry events and networking opportunities Champion the use of CRM systems and membership data to support decision making Produce monthly and quarterly membership reports for senior leadership Support delivery of member engagement initiatives and surveys Line manage a Membership Coordinator About You This role would suit a commercially minded membership professional who enjoys building relationships, identifying opportunities and delivering measurable growth. The ideal candidate will have: A proven track record of delivering membership growth within a membership organisation, trade association or similar environment Experience recruiting and retaining members where membership is discretionary rather than mandatory demonstrating the ability to clearly articulate value and convert prospects into engaged members Strong relationship management and stakeholder engagement skills Experience managing a sales pipeline and reporting against targets Confidence presenting to senior stakeholders and groups A proactive and externally focused approach to business development and networking Experience using CRM systems and membership data Strong organisational, communication and reporting skills Experience or knowledge of the education sector would be advantageous, particularly an understanding of organisations operating across: Primary education, Secondary education, Further education, Higher education, Schools and the wider education supply chain. To apply for this Membership Development Manager role, please submit your CV. Due to the volume of applications, only successful candidates will be contacted. If you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion. Membership Bespoke is acting as a recruitment business in relation to this role and positively encourages applications from suitably qualified candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Membership Bespoke is the UK’s most experienced membership-focused recruitment firm, with over 10 years’ experience delivering permanent, temporary, interim and executive search recruitment solutions to trade associations, regulatory bodies, professional bodies and political organisations.

About The Role: The Crowd is partnered with an exciting and dynamic mid-sized design company that is seeking a Senior Commercial Manager to join their London-based team. This position will be responsible for driving efficiency across contracts, bids, budgets, and cost management, while providing commercial oversight and support throughout project delivery. With proven experience at a senior level in a commercially focused role within the architecture or built environment sector, you will work closely with the finance, business development, and design management teams to lead and shape the commercial aspects of the business. With a generous benefits package on offer, including bonus, career development and more, this is a great opportunity to join one of the top names in the design industry. Please note this role is based in the office 5 days a week. Key Responsibilities: • Provide support to the leadership team and identify new business opportunities, • Gather essential data for, review and create proposals tenders and bids, • Develop commercial strategies for addressing RFPs, • Review and negotiate project contracts and budgets, • Overseeing the LTA process, • Collaborate with the wider team on set up of projects, • Manage project/contracts disputes with care and professionalism, • Provide updates on projects, contract obligations and potential risks Key Skills/Requirements: • Skilled in strategic commercial responses, document drafting, and contract negotiation, • Experience tendering to subcontractors, • Methodical and organised with excellent organisational abilities, • Confident and dynamic in fast-paced environments, • Effective communicator and negotiator with strong interpersonal skills, • Proficient in MS Office Suite, specifically Excel and Word, • Proactive team player To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Head of Membership Independent, not-for-profit, cross-sector membership organisation Westminster, Central London (Hybrid working) Permanent, Full Time Salary: £62,400–£70,200 (DOE) plus a comprehensive benefits package including enhanced annual leave (33 days including bank holidays plus birthday leave), festive office closure, pension scheme, healthcare cash plan, critical illness cover, gym discounts, technology vouchers, dining and activity passes, EAP and wellbeing support. Membership Bespoke is working with an independent, not-for-profit, cross-sector membership organisation based in Westminster to recruit a Head of Membership. Our client convenes senior leaders from across government, industry and the not-for-profit sector, creating a trusted environment for dialogue, collaboration and problem-solving on critical national issues. Its membership community is central to its mission, bringing together organisations committed to cross-sector leadership and long-term economic and societal impact. This is a senior, commercially focused leadership role responsible for the growth, retention and overall health of a high-value membership community. The role combines strategic leadership with hands-on relationship management and business development. Key responsibilities Membership strategy and leadership Develop and deliver a membership strategy that drives engagement, retention and growth Lead and develop a high-performing membership team Manage budgets, forecasting and performance reporting Business development Identify and secure new member organisations aligned to strategic priorities Build and manage a strong pipeline of opportunities Lead senior-level sales conversations and presentations Member engagement and retention Develop tailored engagement plans for member organisations Maintain senior relationships and act as a trusted adviser Ensure consistent delivery of member value across all touchpoints Member insight and collaboration Gather and utilise member insight to inform organisational strategy Work closely with partnerships, marketing and programme teams Ensure effective use of CRM systems and data About you Essential At least three years’ experience as a Head of or equivalent senior leader within a membership, sales, account management or stakeholder relations function. Minimum three years’ experience managing, developing and coaching a team with direct commercial accountability. Demonstrable track record of business development, including upselling, cross-selling and exceeding financial targets in a membership, professional services or policy environment. Significant experience of membership strategy, client engagement or account management in a comparable organisation – membership body, consultancy, policy institute, NGO or professional services firm. Proven ability to build and sustain relationships with senior leaders across sectors, including government departments and large private sector organisations. Track record of financial forecasting, budgeting and performance reporting. Interest in public policy, government affairs or cross-sector context. Desirable Experience within a public policy, government affairs or cross-sector context. Familiarity with CRM platforms (ideally Dynamics 365) and their application to member engagement and pipeline management. Background in a not-for-profit, charity or membership organisation. How to apply To apply for any of these roles, please submit your CV. Due to the volume of applications received, only shortlisted candidates will be contacted. Membership Bespoke is acting as a recruitment business in relation to these roles and is committed to equality, diversity and inclusion in recruitment.

Essential Experience in a similar Account Executive or Account Director role within commercial insurance. Proven ability to retain and grow client portfolios, alongside generating new business opportunities. Experience dealing with insurance markets and insurers, including placement activity. Hands-on line management experience, including coaching and personal development oversight. Strong knowledge of compliance responsibilities, including FCA requirements and Consumer Duty. Technical knowledge of insurance products, with the ability to present confidently to clients or internal audiences. Strong interpersonal, communication, planning, organisational, and time management skills. Confident in using relevant client management systems and software. Innovative and creative problem-solving skills, demonstrating impact on client service or business development. Desirable Professional insurance qualification (ACII) or working towards. Experience within Commercial General insurance. Exposure to team or business change, including office or team mergers. Key Attributes Strong client-focused mindset with commercial awareness. Credible and inspiring people leader, capable of motivating and developing others. Proactive, solutions-focused, and able to take ownership. High levels of professionalism, integrity, and emotional intelligence. Collaborative and inclusive working style, contributing positively to team and organisational culture.

PAN Communications is a leading independent, PR and integrated marketing agency working with growing technology brands across B2B and consumer. Verticals we work in include cyber, fintech, automotive, HRtech and much more! We’re not just churning out press releases. We're launching creative campaigns that stand out and drive change. Over the past year that’s included championing the value migrants play in UK society, calling for company shareholders to have greater rights, and highlighting the role 3D scanners play in investigating war crimes in Ukraine. We’re passionate about our work, and even more passionate about our team. PAN prioritises its employees' well-being and development by offering an excellent benefits and compensation package, a dedicated career coach model, and a vibrant culture that thrives on creativity, curiosity, connections and creativity. This is the dream job for an ambitious and creative PR professional looking to develop your career. You will carry out day-to-day account execution and administration and should be a capable and confident operator who has a solid, but still developing understanding of the required basic media, along with strong communication skills. You are aware of the media tools available to create required media coverage in all PR areas. Key Responsibilities • Bring campaigns to life: Working as part of a team to implement and execute exciting and creative PR strategies and plans, with a particular focus on the interesting work our cyber security clients are doing, • Client mastermind: Own an understanding of your clients, including products and services, competition, marketplace, and business model and sharing that insight when communicating with them, • A creative spark: Identify and brainstorm creative ideas (big and small) to get our clients noticed, • News guru: Consuming a wide mix of media (newspapers, broadcast, social media platforms, trade publication, lifestyle) to identify fresh media opportunities for your clients, • Media maverick: Media outreach to secure coverage for press releases as well as wider press office opportunities (commentary, bylines, profiles), • Wizard of words: Drafting a range of copy, including press releases, commentary, opinion articles, social media posts, and more, • Pitching pro: supporting your colleagues in developing and presenting new business pitches to companies you, and we, want to work with, • Forge lasting connections: Build strong connections with colleagues, clients, partners and the media, • Metrics magic: Support the wider account team’s media relations activity by maintaining coverage and metrics trackers, as well as updating media lists and databases, • Winning formula: Identifying awards and categories, developing/updating calendars, tracking submission timelines and client notifications, and tracking for winner notifications Minimum requirements • You’ve got one year’s solid experience working in PR, whether in an agency or in-house role and internships, • Good interpersonal and communication skills, including writing skills, • Able to multi-task and adapt. PR agency life can be fast-paced with shifting priorities, • A creative and curious mindset, • Passion for learning and developing new skills, • Eager to get stuck in – a collaborative and team player attitude, • A news hound with an interest in technology, especially current affairs and business issues, • Strong attention to detail – you can spot a typo a mile off!, • Organisational wizard, • Keen interest in social media trends and tactics, • Desire for a long-term role within a fast-paced PR agency, • Bachelor’s degree preferred, but not required

Head of Membership Team Independent, not-for-profit, cross-sector membership organisation Westminster, Central London (Hybrid working) Permanent, Full Time Salary: £62,400–£70,200 (DOE) plus a comprehensive benefits package including enhanced annual leave (33 days including bank holidays plus birthday leave), festive office closure, pension scheme, healthcare cash plan, critical illness cover, gym discounts, technology vouchers, dining and activity passes, EAP and wellbeing support. Membership Bespoke is working with an independent, not-for-profit, cross-sector membership organisation based in Westminster to recruit a Head of Membership Team. Our client convenes senior leaders from across government, industry and the not-for-profit sector, creating a trusted environment for dialogue, collaboration and problem-solving on critical national issues. Its membership community is central to its mission, bringing together organisations committed to cross-sector leadership and long-term economic and societal impact. This is a senior, commercially focused leadership role responsible for the growth, retention and overall health of a high-value membership community. The role combines strategic leadership with hands-on relationship management and business development. Key responsibilities Membership strategy and leadership Develop and deliver a membership strategy that drives engagement, retention and growth Lead and develop a high-performing membership team Manage budgets, forecasting and performance reporting Business development Identify and secure new member organisations aligned to strategic priorities Build and manage a strong pipeline of opportunities Lead senior-level sales conversations and presentations Member engagement and retention Develop tailored engagement plans for member organisations Maintain senior relationships and act as a trusted adviser Ensure consistent delivery of member value across all touchpoints Member insight and collaboration Gather and utilise member insight to inform organisational strategy Work closely with partnerships, marketing and programme teams Ensure effective use of CRM systems and data About you Essential At least three years’ experience as a Head of or equivalent senior leader within a membership, sales, account management or stakeholder relations function. Minimum three years’ experience managing, developing and coaching a team with direct commercial accountability. Demonstrable track record of business development, including upselling, cross-selling and exceeding financial targets in a membership, professional services or policy environment. Significant experience of membership strategy, client engagement or account management in a comparable organisation – membership body, consultancy, policy institute, NGO or professional services firm. Proven ability to build and sustain relationships with senior leaders across sectors, including government departments and large private sector organisations. Track record of financial forecasting, budgeting and performance reporting. Interest in public policy, government affairs or cross-sector context. Desirable Experience within a public policy, government affairs or cross-sector context. Familiarity with CRM platforms (ideally Dynamics 365) and their application to member engagement and pipeline management. Background in a not-for-profit, charity or membership organisation. How to apply To apply for any of these roles, please submit your CV. Due to the volume of applications received, only shortlisted candidates will be contacted. Membership Bespoke is acting as a recruitment business in relation to these roles and is committed to equality, diversity and inclusion in recruitment.

ABOUT MAX MARA FASHION GROUP Max Mara Fashion Group is recognised throughout the world as the precursor of modern pret-à-porter fashion. The Company was founded in 1951 with the aim of offering “haute de gamme” feminine clothing, produced according to excellent industrial processes. Passion, commitment and tradition have created a unique fashion style. Job Description: Marella Key Holder (40 Hour/Week) – Harrods – London The Role We are seeking a motivated and commercially driven Key Holder to support the leadership team in delivering exceptional sales performance and world-class client experience. As a Key Holder, you will act as a brand ambassador and role model for the team, supporting daily operations and taking ownership of the concession in the absence of management. Key Responsibilities Sales & Client Experience • Deliver exceptional, personalised service in line with luxury retail and Harrods standards, • Achieve and exceed sales targets and KPIs, • Build and maintain a strong personal client base through proactive clienteling, • Develop long-term relationships to drive loyalty and repeat business, • Provide expert styling advice and product knowledge Leadership & Team Support • Act as Manager on Duty when required, • Lead by example in sales, service, and professionalism, • Support and motivate the team to achieve concession targets, • Assist with onboarding and mentoring new team members, • Demonstrate strong people management skills, with the ability to guide, support, and develop team members effectively Operations & Store Standards • Support opening and closing procedures and ensure store security, • Maintain exceptional visual merchandising and boutique standards, • Support stock management, replenishment, and deliveries, • Ensure compliance with Harrods and brand operational procedures About You • Previous experience in premium or luxury retail, • Strong sales track record and client-focused approach, • Excellent communication and interpersonal skills, • Professional, reliable, and trustworthy, • Strong organisational skills and attention to detail, • Proven people management skills with the ability to lead, motivate, and develop a team, • Good knowledge of Microsoft Office, particularly Excel and Word Desirable: • Experience working within Harrods or luxury department store environment, • Previous senior sales or supervisory experience, • Clienteling experience What We Offer • Opportunity to work within Harrods, a world-leading luxury environment, • Career development within Marella and Max Mara Fashion Group, • Competitive salary and benefits, • Supportive and collaborative team environment

Alchemy Global Talent Solutions are working with a prestigious client who are seeking a dynamic and results-driven Hotel Sales Manager to drive revenue growth by securing new business, managing key accounts, and fostering relationships with corporate clients. The ideal candidate will have a strong background in sales, hospitality, and customer relationship management, with a passion for exceeding targets and enhancing guest experiences. Key Responsibilities: Sales & Business Development: • Identify, target, and secure new business opportunities to maximise hotel revenue., • Develop and implement sales strategies to attract corporate clients, travel agencies, and group bookings., • Build strong relationships with existing clients to ensure repeat business and long-term partnerships., • Generate and manage leads through networking, cold calls, industry events, and online research., • Manage key corporate accounts, ensuring high levels of client satisfaction., • Conduct regular client meetings, presentations, and site visits to showcase hotel facilities., • Negotiate and close contracts for corporate stays, events, and group bookings., • Maintain an up-to-date CRM database with client interactions and sales progress., • Revenue & Performance Management:, • Monitor sales performance and report on KPIs, revenue targets, and market trends., • Collaborate with the revenue management team to optimise pricing and occupancy rates., • Stay updated on competitor activity, industry trends, and market demands to adjust strategies accordingly. Key Requirements: • Proven experience in hotel sales, corporate sales, or business development within the hospitality industry., • Strong negotiation and communication skills with a customer-focused approach., • Ability to develop and maintain long-term client relationships., • Experience in CRM systems and hotel management software (e.g., Opera, Delphi, Salesforce)., • Goal-oriented with the ability to meet and exceed revenue targets., • Excellent organisational and time-management skills., • Knowledge of the local market, corporate travel, and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales is a plus.

Mode Search is supporting a leading luxury retail business in the search for a Supervisor to join their flagship multi-brand boutique environment. This is an exciting opportunity to take on a key leadership role within a high-performing store, driving sales, client experience, and team development while contributing to innovative commercial initiatives. Based in Covent Garden, this position sits within a large flagship setting featuring multiple boutique concepts. The leadership structure includes a Store Director, several Assistant Store Managers, and a team of Supervisors. The role reports directly into senior store leadership and plays a pivotal part in both operational execution and people management across designated areas of the business. The Role • Support the Store Manager and senior leadership team in the day-to-day running of the store, taking ownership of delegated areas and ensuring full accountability, • Lead, motivate, and develop the team, fostering a high-performance culture and delivering exceptional client experience, • Drive sales performance through active floor presence, client engagement, and execution of commercial initiatives, • Guide and support colleagues across different product categories, ensuring strong brand representation and service standards, • Plan and execute in-store events and client activations to drive engagement and revenue, • Identify training needs within the team, delivering coaching, feedback, and development plans to enhance performance, • Monitor KPIs, including sales targets, client experience, CRM activity, and operational compliance, • Contribute ideas and initiatives to elevate store performance and positioning within a competitive luxury market, • Ensure high standards of visual merchandising, stock control, and operational processes are consistently maintained Requirements • Must be a current Supervisor within a luxury retail environment, • Proven track record of delivering strong sales results and leading teams effectively, • Strong leadership and delegation skills, with the ability to inspire and develop others, • Experience with client relationship management (CRM) and delivering elevated client experiences, • Background in organising and executing events and in-store activations, • Commercially aware with the ability to identify opportunities and implement new ideas, • Strong organisational and communication skills, with attention to detail, • Experience across visual merchandising, stock management, and operational processes To apply, please email Please note that due to the volume of appicaltions only successful candidates will be contacted.

Higher Education institution hiring for an Estates and Project Finance Manager Your new company You will be joining a prestigious, high-profile institution in central London, known for its complex estate, historic buildings and vibrant programme of activity. The organisation operates a diverse property portfolio that includes specialist spaces, rehearsal and performance venues, and multiple listed buildings. With ambitious strategic projects underway, this role sits at the intersection of estates operations, financial governance, and capital development. You’ll work closely with senior leadership and stakeholders across the organisation to support transformative investment in the estate. Your new role As Estates and Project Finance Manager, you will play a critical role in the planning, financial oversight and delivery of major capital, refurbishment, and operational projects across the organisation’s estate. Reporting to the Capital Projects Director, this hybrid role combines expert project governance with financial management of the property portfolio. Your responsibilities will include:Project & Capital Programme Management • Leading financial planning, modelling and risk reporting for all estates-related capital and revenue budgets., • Overseeing project governance, including compliance, risk management and change control., • Acting as senior project lead on high-value and complex capital projects., • Working closely with senior stakeholders and external consultants to ensure successful delivery., • Managing procurement processes in alignment with framework guidance., • Ensuring projects are delivered on time, within scope and budget., • Coordinating project reporting, progress updates and financial forecasting., • Managing variations to contracts or statements of work., • Engaging and overseeing consultants, advisors and regulatory bodies as required.Estate & Financial Management, • Overseeing day-to-day financial management of the property portfolio., • Leading lifecycle planning, long-term and short-term capital modelling, and forecasting., • Developing the estates financial strategy in line with organisational priorities., • Managing financial aspects of supplier relationships and contract budgets., • Providing financial reporting and advice to support investment decisions., • Ensuring value for money, procurement compliance and strong cost control across estates operations., • Extensive experience leading high-value, complex capital projects., • Strong understanding of mechanical & electrical systems, refurbishment processes and listed building constraints., • Advanced communication, influencing and negotiation skills., • Excellent MS Project, Excel, Word and PowerPoint abilities., • Ability to interpret structural drawings and M&E schematics., • Experience advising senior leadership teams and managing diverse stakeholder groups., • Strong financial planning, modelling and reporting capability., • Ability to multitask, problem-solve and manage competing priorities., • Autocad Basic, Prince2 and a good general level of education (GCSEs or equivalent).Desirable:, • Experience working in Higher Education or similar environments., • Familiarity with RIBA stages.Personal attributes:, • Personable, collaborative and adaptable., • Strategic thinker with strong attention to detail., • Able to mediate between parties and build effective relationships at all levels., • A competitive salary and benefits package, • Exposure to unique and high-value capital projects, • A collaborative working environment across a diverse, passionate community, • Opportunities to develop your project, financial and technical expertise, • The chance to make a long-lasting impact on a significant London estateWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4765787

Job Title: Bid Manager Reporting To: Head of Bid Management Job Family: Work Winning Location: UK (Office-based with project collaboration) Overview An opportunity for an experienced Bid Manager to lead and manage tender opportunities from inception through to submission and handover. This role is responsible for driving bid strategy, coordinating multidisciplinary teams, and ensuring high-quality, competitive submissions that maximise the likelihood of success. Key Responsibilities • Lead and manage the end-to-end bid process, ensuring delivery of high-quality tender submissions, • Develop and implement winning bid strategies in collaboration with business development and senior leadership, • Coordinate and manage bid teams, including estimators, planners, technical, commercial, and operational functions, • Oversee commercial strategy and ensure alignment with project objectives and business targets, • Manage tender programmes, budgets, and governance requirements, • Chair and coordinate key bid meetings (kick-off, reviews, settlement, and post-tender), • Ensure compliance with internal procedures and corporate governance, • Act as the primary point of contact with clients and key stakeholders during the bid process, • Manage relationships with joint venture partners, designers, and supply chain, • Oversee design coordination and development of optimal technical solutions, • Lead risk and opportunity management throughout the bid lifecycle, • Ensure timely delivery of high-quality written submissions and presentations, • Support and participate in client interviews and presentations, • Manage post-tender clarifications and negotiations, • Lead handover of successful bids to project delivery teams, • Capture and review feedback from unsuccessful bids to drive continuous improvement Key Skills & Experience • Proven experience in bid management within construction or civil engineering, • Strong understanding of UK construction market and procurement processes, • Commercial awareness across various contract forms (e.g. NEC, JCT), • Experience managing multidisciplinary teams in a tender environment, • Strong leadership, communication, and stakeholder management skills, • Ability to develop and execute winning strategies, • Excellent organisational and programme management capability Behaviours & Values • High levels of integrity and accountability, • Collaborative and team-oriented approach, • Innovative mindset with a focus on continuous improvement, • Strong delivery focus with a proactive, "can-do" attitude, • Commitment to safe and sustainable working practices Additional Information No direct reports Extensive collaboration with internal teams, clients, and supply chain partners Involvement across all stages of the work winning lifecycle

Job Title: Junior Account Manager Company: Bridgehead Communications Location: London (Hybrid) Salary: Up to £40,000 (depending on experience) Employment Type: Full-time, Permanent About Bridgehead Communications Bridgehead Communications is a specialist PR and public affairs agency working at the intersection of media, policy and thought leadership. We help organisations and individuals build their public profile, shape debate and mobilise support for the change they want to effect. We work across three core sectors: • Corporate, • Education and skills, • Adult social care Our work combines media relations, political engagement and strategic communications. Common to everything we do is a commitment to championing the needs and objectives of our clients in positive, proactive and creative ways. The role We are looking for a Junior Account Manager with 1–2 years’ experience in PR, public affairs, journalism or a related field to join our growing team. This is an exciting opportunity for someone ready to take real ownership of client work and play a central role in delivering campaigns that shape national conversations. You will work across client accounts to build profiles, develop strong narratives, secure high-impact coverage and support engagement with policymakers and other influential stakeholders. You will play a critical role in client delivery, helping to turn ideas into media coverage, thought leadership and policy-facing communications that reach the right audiences. Key responsibilities The successful candidate will be involved in a broad range of client and agency activity, including: • Managing day-to-day client relationships and communications, • Drafting high-quality written materials, including opinion pieces, press releases, briefing notes and policy-led content, • Crafting high-impact, punchy and persuasive media pitches, • Identifying and securing media coverage across trade, regional, national and online outlets, • Proactively spotting comment opportunities and news angles for clients, • Following up with journalists to secure editorial coverage, • Building and maintaining strong relationships with journalists, policymakers and key stakeholders, • Supporting engagement with MPs, advisers, officials and sector voices where relevant, • Researching political, policy and business developments relevant to client campaigns, • Tracking political and media events to inform forward planning and client strategy, • Contributing to campaign strategy and wider thought leadership development, • Assisting with proposals, briefings and other new business materials where needed About you We are looking for someone who is curious, politically aware, highly organised and confident handling responsibility. You should have: • 1–2 years’ experience in PR, public affairs, journalism or a related field, • Excellent writing and editing skills, with a clear, confident and persuasive style, • A strong interest in politics, policy, media and current affairs, • Experience pitching stories, comments or interviews to the media, • Good understanding of how to develop compelling angles for different audiences, • Confidence communicating with external stakeholders and representing clients professionally, • Strong organisational skills and the ability to manage multiple projects at once, • A proactive mindset, with the ability to work independently and contribute ideas, • Attention to detail and sound editorial judgement How to apply Please send your CV and a covering letter outlining your relevant experience to: Interview process Interviews will be ongoing. We may appoint before the closing date.

Customer Development Executive – McCurrach on behalf of Carlsberg Britvic Location –Kilburn & Surrounding areas (Ideal postcode NW6) Permanent ,Full time – 40 hours per week Salary £32,000 basic + 20% Bonus Ready to power up your Sales career? Passionate about the most iconic and popular beers and soft drinks? Carlsberg Britvic is the largest multi-beverage supplier in the UK and is home to some of the most iconic and popular beers & soft drinks, including Carlsberg Danish Pilsner, 1664, Poretti and Brooklyn to ale favourites such as Hobgoblin and Wainwright. For soft drinks, Carlsberg Britvic’s brands include J2O, Robinsons, Tango and London Essence along with the licence rights to the Pepsi portfolio in the UK including Pepsi MAX, 7UP, Lipton Iced Tea and Rockstar Energy. With a strong national footprint, the Carlsberg Britvic business includes 6 production facilities and 16 logistics depot’s servicing customers up and down the UK. As these two historical businesses have come together, the one common goal remains, and that is ensuring our people succeed. In this role as Customer Development Executive, you will help grow Carlsberg Britvic market share within your defined territory. Working as part of a successful team, you will drive sales of our fantastic portfolio of Beers, Ciders and Soft Drinks by maximising brand availability and visibility in Symbol and Independent stores. This is a unique opportunity to join this exciting partnership, where we will equip you with the necessary tools, training, and support to succeed. WHAT YOU’LL DO Working with a Regional Sales Manager, and selling our amazing Soft Drinks and Beers portfolio, you will be responsible for making face-to-face contact with Convenience (Symbol & Independent) retailers, establishing and retaining new business opportunities, and delivering a business plan for your territory focused on maximising sales opportunities. If you bring the energy and passion, we will support and develop you to: • Partner with our customers by building outstanding relationships in convenience stores, understanding retailer’s needs, their local consumers, and executing solutions., • Adopt a full category based selling approach to growing and developing every outlet you work with for the benefit of both the retail outlet and Carlsberg Britvic., • Create a winning territory business plan and take a business development approach in your territory to grow sales and market share., • Use data and evidence-based retailer successes to drive best practice in your territory, region, and across the team., • Develop a growth mindset and adaptable approach that demonstrates an ability to offer alternative approaches to tackling challenges and winning over your stores. ABOUT YOU • You are a fun, passionate, driven, and target-orientated team player who can bring brands to life!, • Your entrepreneurial style means that you thrive on being the key contact for customers, driving new business, and maintaining sustainable relationships., • You are eager to win, advocating our brands and putting consumers at the heart of what we do and sell., • Strong communication, presentation, and interpersonal skills will be key to your success in this role., • You may have previous experience in Direct Sales/Convenience or FMCG., • Good administration, organisational and planning skills, commercially astute with great negotiation techniques., • Self-motivated & IT and Social Media literate., • Strong and Resilient with the personal energy and will to act at pace., • Participating as part of a team in a proactive manner., • Full valid manual driving licence, eligibility to work in the UK and live within a 60-minute commute from the location of the role all essential. WHAT WE OFFER • A starting salary of £32000, smash your targets and earn a 20% quarterly bonus!

Sales Manager - Franchise On behalf of our client, a specialist business brokerage and M&A consultancy, we are seeking a proactive Franchise and Advisor Sales Manager. This pivotal role focuses on the strategic recruitment and growth of the organisation’s network across the UK, reporting directly to the Managing Director. The Opportunity The successful candidate will serve as the central point of contact for all recruitment activity regarding new franchisees and advisors. This role involves managing the end-to-end recruitment pipeline and contributing to the firm's long-term expansion plans. Key responsibilities include: Managing the full recruitment lifecycle, from initial qualification calls to onboarding. Planning and hosting Discovery Webinars to educate prospective partners. Developing targeted recruitment strategies to attract high-quality candidates in priority sectors and regions. Representing the brand at trade shows, networking events, and industry forums. Collaborating with the Managing Director on growth initiatives and the continuous improvement of recruitment processes. The Candidate Our client is looking for a well-rounded professional with a practical understanding of small business operations. Requirements and attributes: At least 3 years of experience in business ownership or outside transactional sales. Experience in franchise sales is considered an advantage, though not essential. High competency in CRM systems (ideally HubSpot) and Microsoft Office applications. Exceptional written and verbal communication skills with high attention to detail. Strong organisational and multitasking abilities, with the capacity to meet deadlines in a goal-oriented environment. A professional demeanour with the ability to manage external client relationships with absolute discretion. Why Apply This position offers an excellent opportunity for professional growth within a respected international network that maintains a family-owned environment. It is a role designed for a self-motivated individual who values initiative and innovation, providing significant potential for long-term career development. Location & Working Pattern This is a permanent, in-office position based in Mayfair, London. If you possess the required experience and are interested in this opportunity, please submit your application for consideration. Our client is an equal opportunities employer and welcomes applications from all suitably qualified individuals regardless of background.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Senior Business Consultant - Retail Fashion Location: London Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Retail Domain? We have a great opportunity for you – Senior Business Consultant - Retail Fashion! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities. As a Senior Business Consultant - Retail Fashion, you will be responsible to help our clients lead through this complexity, we are expanding our senior leadership bench with a heavy‑hitting Senior Business Consultant who will serve as the right hand to our FBH Partner, a figure widely respected across the industry for shaping executive thinking, influencing market direction, and leading some of the most iconic transformation programmes in retail. If you are motivated by the opportunity to operate at Partner-level, influence retail boardrooms, architect enterprise-scale change, and deliver meaningful, measurable value across some of the most recognisable retail brands in the world, this role is your platform. You will play a pivotal role in the origination, shaping, leadership, and successful execution of transformation programmes that span digital, supply chain, merchandising, store operations, commercial strategy, and customer experience. You will apply your deep fashion retail domain knowledge, grounded in merchandising and supply chain excellence and your consulting toolkit to bridge strategy into operational reality. You will serve as a senior voice of credibility, creativity and discipline, ensuring our clients’ transformation ambitions convert into real-world results. This is a role for someone who can confidently operate as a future Partner, combining thought leadership, governance strength, commercial acumen, and the ability to inspire and mobilise diverse teams towards shared outcomes. Your responsibilities: 1. Enterprise Transformation Leadership In collaboration with the Partner, you will: • Co‑lead major enterprise transformation programmes, spanning commercial strategy, digital enablement, supply chain redesign, operating model evolution, and large‑scale organisational change., • Translate business strategy into clear, practical, executable roadmaps with a strong link to P&L impact, customer outcomes, cost-to-serve, inventory efficiency, sustainability goals and operational performance., • Provide day-to-day executive leadership, bringing structure, direction and momentum to multidisciplinary teams across consulting, client colleagues, technology partners and external vendors., • Deputise for the Partner in steering committees, C-suite engagements, board sessions, partner-level reviews, and client investment discussions., • Shape programme architecture, delivery sequencing, governance frameworks and the overarching transformation logic. 2. Client Development & Market Impact • Serve as a trusted advisor to C-suite leaders (CEOs, COOs, CCOs, CTOs, CPOs, Chief Merchants), helping them navigate complex strategic decisions with clarity and conviction., • Co‑own origination efforts, identifying whitespace opportunities and shaping proposals that articulate compelling value propositions and executable pathways., • Lead or contribute to industry thought leadership including articles, point‑of‑views, conference engagements, and roundtable events, positioning our practice as the go‑to authority for Retail Fashion transformation., • Build and nurture long‑term client relationships that lead to multi‑year strategic partnerships. 3. Proposition & IP Development • Strengthen and expand our proprietary fashion transformation frameworks, with specialism in omnichannel strategy, merchandising modernisation, supply chain resilience, inventory optimisation, customer experience transformation, and commercial performance improvement., • Codify best practices, diagnostic tools, accelerators, and methods drawn from your industry and consulting experience., • Contribute to our “Next Gen Fashion Retail” propositions, ensuring our practice evolves ahead of market demand. 4. Delivery Governance & Risk Leadership • Design and manage robust governance structures ensuring visibility, alignment and accountability across complex, multi‑workstream programmes., • Take ownership of risk identification and mitigation, stepping into challenging situations with a cool head and a structured approach., • Lead assurance and health-check reviews at critical programme milestones, ensuring benefits remain protected, obstacles are addressed early, and delivery teams remain aligned to strategic intent., • Provide clear, executive‑level insights on programme health, risks, dependencies, trade-offs and change readiness. 5. People Leadership & Culture • Build, coach and inspire high‑performing teams across consulting, client staff and blended delivery models., • Be a role model for generosity of spirit, intellectual curiosity, and professional excellence., • Elevate the capability and confidence of future leaders through mentoring, feedback, career guidance and structured development., • Champion new ways of working across agile, hybrid, cross‑functional and multi‑geography teams. 6. Financial & Commercial Management • Manage programme commercials, ensuring profitable delivery, appropriate phasing of costs, and transparent financial reporting., • Shape engagement models and commercial structures that ensure win-win client outcomes. You will bring a fashion retail lens to everything you do. Omnichannel & Digital Commerce • Shape omnichannel strategies that balance customer experience with economic sustainability., • Modernise end‑to‑end merchandising processes across planning, buying, assortment, pricing and in-season trading., • Introduce advanced analytics, tools and automation to unlock margin, stock efficiency and brand elevation., • Re-architect fashion supply chains for resilience, sustainability, speed and cost-efficiency., • Use insights, behavioural data and qualitative research to design experiences that lift loyalty, conversion and brand distinctiveness. Essential skills/knowledge/experience: • Professional experience in spanning consulting and senior roles within fashion retail organisations., • Demonstrated track record of embedding AI and agentic decisioning into fashion retail transformations across design, buying, PLM , planning and supply chain, delivering measurable value through automation, smarter workflows and outcome led governance., • Direct experience leading or governing large-scale transformation programmes., • Depth in merchandising, supply chain, or omnichannel retail with hands‑on exposure early in your career., • Rich consulting or transformation experience: strategy, operating model, transformation design, delivery governance, and C-suite influencing., • Demonstrated success in delivering tangible commercial outcomes: margin growth, OTB optimisation, stock reduction, service improvement, customer engagement, digital attachment, cost efficiencies. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process.

Overview We are seeking an experienced and relationship-driven Account Manager to support and grow key client partnerships within the hospitality sector. This role will focus on delivering exceptional service, managing client accounts, and identifying opportunities to maximise value, retention, and revenue across assigned portfolios. Key Responsibilities • Manage and develop long-standing client relationships across hotels, restaurants, and hospitality groups., • Serve as the primary point of contact for clients, ensuring operational excellence and service delivery., • Understand client needs, commercial objectives, and market trends to provide proactive support and tailored solutions., • Oversee the onboarding and ongoing management of new and existing accounts., • Monitor performance metrics, client satisfaction, and contract compliance., • Work closely with internal teams (operations, marketing, finance, product, and service teams) to ensure seamless delivery., • Forecast account performance, prepare progress reports, and present insights to senior management., • Identify opportunities for upselling, cross-selling, and expanding service offering across client portfolios., • Resolve client queries effectively and in a timely manner, maintaining a high level of customer service., • Attend industry events and client site visits where required. Skills & Experience Required • Proven experience as an Account Manager or Client Relationship Manager within the hospitality industry (hotel, F&B, catering, or service-led environment preferred)., • Strong communication and interpersonal skills with the ability to build rapport and trusted relationships., • Commercial awareness and confidence in identifying business development opportunities., • Excellent organisational skills and ability to manage multiple accounts simultaneously., • Analytical mindset with experience working with KPIs and performance reporting., • Self-motivated, proactive, and solutions-focused approach., • Proficiency in MS Office and CRM systems.

Who We Are: TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, global Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment. TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over four years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region. Role Overview: The Account Manager (Cloud Sales) is responsible for managing, retaining, and expanding a portfolio of customers, with a strong focus on the Microsoft cloud ecosystem. This role combines day-to-day account ownership with enterprise-level sales discipline, including structured account planning, multi-stakeholder engagement, and complex renewal and expansion motions. The ideal candidate has hands-on experience working within the Microsoft ecosystem (Microsoft 365, Azure, CSP) and is comfortable supporting larger, more complex environments than typical SMB accounts. This role provides a clear development path toward Senior Account Manager or Enterprise Account Manager positions. Responsibilities: Account Ownership & Growth: • Own and manage a defined portfolio of mid-market Microsoft cloud customers, serving as the primary commercial point of contact., • Drive customer retention, renewal, and expansion across Microsoft 365, Azure, and related cloud services., • Identify and execute upsell and cross-sell opportunities aligned to customer business and technical objectives. Account Strategy & Deal Execution: • Support the development and execution of account plans designed to increase customer lifetime value and cloud adoption., • Partner with Senior and Enterprise Account Managers on larger or more complex opportunities., • Contribute to opportunity planning, deal progression, and forecast accuracy. Microsoft Ecosystem & Cloud Focus: • Position Microsoft cloud solutions effectively, including Microsoft 365, Azure, security, productivity, and optimisation services., • Support customer conversations around cloud migration, optimisation, security, licensing changes, and cost management., • Understand and navigate Microsoft CSP, subscription lifecycles, renewals, upgrades, and consumption-based models. Cross-Functional Collaboration: • Work closely with Sales Support, Marketing, Professional Services, Customer Success, and technical teams to deliver a consistent and high-quality customer experience., • Coordinate internal stakeholders to align solutions, timelines, and customer outcomes. Customer Engagement & Commercial Management: • Prepare and deliver customer presentations, proposals, and business reviews., • Support commercial discussions and contract negotiations, escalating where appropriate., • Build trusted relationships with multiple customer stakeholders, including IT leaders, procurement, and business decision‑makers. Market Intelligence & Opportunity Development: • Conduct account and market research to identify whitespace, growth opportunities, and competitive risks., • Maintain awareness of industry trends, Microsoft roadmap updates, and customer priorities. CRM, Reporting & Forecasting: • Maintain accurate and up-to-date CRM records, including activities, opportunities, and pipeline data., • Assist in preparing sales reports, performance analysis, and revenue forecasts for management review., • Support account health tracking and pipeline reviews with data-driven insights. Required Skills & Qualifications (must-haves): • 3+ years of experience in account management, sales, or a client‑facing role within B2B technology or cloud services., • Demonstrated experience working within the Microsoft ecosystem, supporting or selling Microsoft 365, Azure, or related cloud solutions., • Experience managing mid‑market customers, with exposure to enterprise‑style deal complexity, stakeholders, or sales processes., • MS‑900: M365 Fundamentals certification is highly preferred., • Proven ability to contribute to account planning, opportunity execution, and pipeline management under senior guidance., • Strong cross‑functional collaboration skills across sales, marketing, customer success, and delivery teams., • Confident communicator with the ability to support customer meetings, presentations, and proposals., • Ability to analyse account data, identify growth opportunities, and support strategic decision‑making., • Strong organisational skills with attention to CRM accuracy, reporting, and process discipline., • Willingness and ability to continuously build product knowledge and stay current with Microsoft cloud updates and industry trends. Preferred Skills & Qualifications (nice-to-haves): • AB‑900: Copilot and Agent Administration Fundamentals certification is highly preferred., • Experience working in a Microsoft partner, reseller, MSP, or cloud services organisation., • Exposure to complex renewals, upgrades, or multi-solution Microsoft deals., • Familiarity with Microsoft licensing models, CSP renewals, and optimisation conversations., • Experience supporting enterprise or upper mid-market accounts with multiple stakeholders., • Understanding SaaS, cloud consumption models, and services‑led sales motions., • Experience contributing to or supporting team-based sales targets and revenue goals. Why Join Us: • Ownership of meaningful mid‑market Microsoft cloud accounts, • Exposure to enterprise-grade customers and deal structures, • Clear career progression toward Senior or Enterprise Account Management, • Strong focus on cloud, SaaS, and Microsoft-led growth, • Collaborative, high-performance sales culture Environment/Location: Type: Onsite Role, Monday - Friday Hours: 8:30 am to 5:30 pm Location: 3 New St Square, London EC4A 3BF Benefits: • Above Market Salary, • Comprehensive Private Health Insurance, • Extra 4 Days of Annual Leave After 1 Year, • Pension Scheme, • Monthly Company Events, • Monthly Team Lunches, • Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.