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As Head Chef, you will be the creative force behind our kitchen, orchestrating every aspect of food preparation and presentation. At The Counter Soho, we pride ourselves on offering a menu that is not just a collection of dishes, but a culinary journey through the rich and vibrant flavors of the Aegean. Each plate is a tribute to the region’s heritage, deeply inspired by the childhood experiences of our Executive Chef, Kemal Demirasal. Your leadership will be pivotal in ensuring that this vision is consistently brought to life with every service. What You’ll Do: - Lead the kitchen with passion and precision, ensuring that every dish meets our high standards of quality, flavour, and presentation. - Develop and refine the menu, infusing it with creativity while staying true to the Aegean influences that define our cuisine. - Oversee the day-to-day operations, including inventory management, ordering, and ensuring that all kitchen processes run smoothly. - Mentor and inspire the kitchen team, fostering a culture of learning and excellence, and helping each member to grow in their culinary careers. - Uphold strict health and safety standards, ensuring the kitchen remains a clean, organised, and safe environment. - Collaborate closely with the front-of-house team to deliver a seamless dining experience, addressing any service challenges that arise. What We’re Looking For: - Minimum 4years of experience as a Head Chef or in a senior culinary role within a high-volume kitchen. - A deep passion for cooking and a rich understanding of diverse culinary techniques, with a special affinity for Aegean cuisine. - Proven leadership and communication skills, with the ability to motivate and manage a diverse team in a high-pressure environment. - Flexibility to adapt to the demands of a busy kitchen, including evenings, weekends, and holidays. - Strong knowledge of food safety and hygiene regulations, with a commitment to maintaining impeccable standards. Why Join Us: - Be the creative leader in a kitchen that values innovation and the art of cooking. - Opportunities for career advancement within our growing company, with the potential to shape the future of our culinary direction. - Competitive salary and a comprehensive benefits package, including WPA cash plan insurance, Hospitality Rewards, free lunch at work, and a Refer a Friend scheme.
Job Title: Office Manager - at small independent company working with team of 6 employees. • Location: East London (E17) • Company: Yam-Man Import UK Ltd (Distributor of Caribbean products) • Type: Permanent • Salary: £25,000 per annum • 24hrs per week (Start 5:00AM) • £23.67 per hour Job Purpose This role ensures the smooth and accurate progression of customer orders, from receipt to successful delivery. The Manager will serve as a key point of contact for clients and the internal sales team, prioritizing customer satisfaction and maintaining exceptional service standards. A strong focus on communication, accurate order management, and issue resolution is required. Key Responsibilities • Customer and Internal Coordination: • Act as a contact for clients and internal team • Monitor and resolve any issues related to current orders and communicate resolutions effectively to all relevant parties. • Order Management: • Create purchase orders and ensure all orders are backed by binding customer agreements. • Enter and manage sales orders accurately using the POS (Eposnow) system. • Perform till closures and manage end-of-day banking tasks. • Efficiently process and resolve customer complaints while upholding company policies. • Identify cases where complaints should not be resolved at the company’s expense. • Documentation: Maintain accurate records of orders, dispatches, and proof of deliveries. • Service Improvements: • Identify and recommend opportunities to enhance service quality and reduce operational costs. Required Skills & Experience • Minimum 1 year of experience in a similar role or environment. • Proficiency in using POS/Till systems. • Strong skills in Microsoft Office (Outlook, Word, Excel). • Excellent verbal and written communication skills with fluency in English. • Professional, personable, and presentable demeanor. Additional Notes • Non-smokers only please. Benefits • Holidays: 28 days (inclusive of bank holidays). • Payment: Wages are paid monthly via BACS on a PAYE basis. • Applicants must have a valid UK National Insurance number. This role is ideal for a detail-oriented professional with excellent organisational and interpersonal skills.
WOODEARTH COUTURE is fashion designer brand with 15 years history serving women with high-quality garments and elegant, chic designs! We are seeking a motivated and enthusiastic Retail Sales Associate in Fashion to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and ensuring a positive shopping experience for all customers. You will be responsible for selling products, assisting customers with their needs, and maintaining an organised retail environment. This position is ideal for individuals who are passionate about sales and enjoy working in a dynamic fashion company. Duties - Engage with customers to understand their needs and provide tailored product recommendations. - Sell products effectively while employing upselling techniques to maximise sales opportunities. - Maintain an organised and visually appealing store layout, ensuring that merchandise is well-displayed. - Handle customer inquiries and complaints professionally, demonstrating excellent communication skills. - Process transactions accurately using the till system, ensuring basic maths skills are applied effectively. - Assist in inventory management, including stock replenishment and conducting stock takes as required. - Uphold high standards of customer service by demonstrating phone etiquette when handling calls. - Collaborate with team members to achieve sales targets and enhance overall store performance. Experience - Previous experience in fashion retail sales is essential; a willingness to learn is key. - Strong organisational skills coupled with effective time management abilities to handle multiple tasks efficiently. - British nationality. - A proactive approach to upselling and cross-selling products to enhance customer satisfaction and drive sales. - Join us as a Retail Sales Associate in Fashion where your passion for sales and customer service will make a significant impact!
About the job Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description We are currently looking for a Reservations Manager to join our office team at Mama Shelter London. The Reservations Manager is entrusted with overseeing all aspects of the reservations department and reports to the Director of Revenue Management. The Reservations Manager will be an upbeat and inspirational leader and will ensure consistent, flawless communication between our guests and internal teams. The Reservations Manager will be able to follow clear step-by-step processes and confidently use our systems (Opera, TARS, iDeas, etc.), ensuring guest details and specific information is always recorded in a clear and easy to understand way for our teams. The Reservations Manager will support the Sales team by handling the groups after being contracted, you must be organised and will be required to know Delphi. The Reservations Manager will be able to provide all necessary information to any department regarding upcoming booking, you will work closely with the Front Office Manager and the Sales. Qualifications Your experience and skills include: - Having full responsibility for the reservation department and being the main point of contact in resolving any issues that may arise - Lead, train and ensure that the reservations team are providing a great customer service to all customers and clients. - Be competent and confident, and able to train in the use of all the systems currently used. Additional Information Accor & Ennismore experience is an asset Prior experience working with Opera or a related system Strong interpersonal and problem solving abilities Fluency in English, additional languages are a plus Department: Reservations The company Entre les studios d’artistes, le Père Lachaise, la « campagne à Paris » et les ruelles pavées et sinueuses, on devine les silhouettes d’Édith Piaf, Oscar Wilde, Jim Morrison et d’autres grands artistes. Mama s’est installée près de la petite ceinture, voie ferrée de l’ancien Paris, juste devant La Flèche d’Or, temple parisien de la scène européenne pop rock. Sensuelles et élégantes, les 170 chambres, entièrement conçues par Philippe Starck, vous attendent avec leur literie 5 étoiles et leur décoration décalée. Le restaurant propose des plats simples, faits maison, imaginés par Guy Savoy, à partager entre amis autour de grandes tables. Au gigantesque bar îlot, à la pizzeria ou sur la terrasse, vous croiserez sûrement le chemin de poètes américains ou de peintres japonais. Les beaux jours, le rooftop invite à dîner et à siroter un verre, en laissant son regard se promener sur la ville. À l’abri des intrusions du monde extérieur, Mama est là pour vous, gorgée de l’énergie de la ville et aussi chaleureuse et confortable qu’un chez soi.
Job Description Job Type: Full Time (Monday to Friday - 6.30am till 14.30) Salary: £13.50ph Location: Willesden (You must be able to commute to and from the venue) We are growing our back of house team and are looking to hire a Chef Supervisor to work at our location. The successful candidate will be accountable for assisting the Chef Manager and Head Chef in the operation of the success of the daily kitchen operations and be responsible for two team members. The team holds 10 years worth of expertise alongside outstanding management in operating a sophisticated commercial kitchen. Through the years, the business saw the need to produce nursery food concentrating on healthy and nutritious recipes especially during the pre-school at early development stages of their children. The importance of educating children (and adults) on nutritious and immunity-based foods is at the heart of our kitchen and company ethos, all whilst being fun. Key Responsibilities - Previous experience in a production kitchen with cooking up to 1,500 meals a day - Be passionate about the quality of food you are producing. - Exhibits culinary talents by personally performing tasks while leading and coaching the brigade - Works to continually improve guest and employee satisfaction while maintaining the operating budget - Supervises a section in the kitchen areas to ensure a consistent, high quality product is produced - Assistance in guiding and developing the brigade - Must ensure sanitation and food standards are consistently achieved - Be a champion of high levels of health and safety and ensuring all allergens information are correct for all dishes produced. - To implement a full audit process for the kitchen Qualifications - Minimum 2 years’ experience at a similar operation - Excellent communication skills - Takes the initiative - Excellent time management - Support/Team Player - Demonstrate high level of organisation - Excellent record keeping - To be willing to work the needs and hours of the business
About the job Azumi Group is an award-winning restaurant group bringing modern, vibrant dining experiences to iconic destinations worldwide. Founded in 2002 with the opening of Zuma London, followed by the creation of ROKA in 2004, Azumi has grown into an internationally celebrated collection. With 24 Zuma& 11 ROKA venues globally, our portfolio continues to grow, each venue offering a distinctive, memorable experience. In addition to Zuma and ROKA, our collection proudly includes standout concepts – Oblix, ETARU, and INKO NITO. At Azumi, our values ‘Honour the Mastery’, ‘Do unto Others’ and ‘Embrace the Energy’ guide everything we do, ensuring every experience is exceptional and memorable. Roka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere. In 2004 the first Roka opened its doors on Charlotte Street, London with a flaming robata grill at its heart, and a striking yet informal interior that reflects the strength and energy of fire. JOB PURPOSE: The purpose of this job is to assist in delivering a smooth, consistent operation of wine service and supporting the sommelier team in adhering to the highest service levels. MAIN DUTIES: Build strong connections with regular and high-value guests, ensuring exceptional service. Assist with weekly stock takes and enhance wine selections and menu offerings. Maximize up-selling opportunities during service to drive sales. Train and develop team members, supporting their growth and professional development. Assist in scheduling team rotas and conducting performance reviews. Ensure guest requests are handled promptly, keeping senior management informed of any feedback or issues. We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our vibrant atmosphere to is crafted to perfection. Join us and bring your talent to a team that’s elevating contemporary dining on a global stage. We are an equal opportunities employer and welcome all applicants. If you require any assistance to make the recruitment process more accessible, please let one of our recruiters know. Required skills: WSET Competitive Salary plus tips Department: Sommelier The company Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
Are you looking for a fresh, exciting and rewarding role inspiring and educating children aged 5-11 in an enthusiastic team? At STEMgineers, we are looking for enthusiastic club leaders to run our after-school clubs, bringing a fun and supportive atmosphere to foster a love of STEM in our children. We are a growing, friendly organisation, looking for leaders to join our team who share our commitment to providing outstanding childcare. Who are we? We are STEMgineers, a company running after-school clubs which aim to inspire children aged 5-11 through take-home projects across a range of inventions including hydraulic snails, infinity portals and mini vacuum machines! During our classes, children will develop critical thinking, problem solving and cooperation skills, all while having fun. We aim to take people with a passion for technology and put that passion to great use – teaching children something new and exciting. Involving students and creating an unforgettable learning experience is at the heart of what we do. As a Club Leader, you will be required to travel to Primary schools and take the lead delivering sessions in a fun and engaging format. There will be a variety of interesting content used to keep the children engaged and excited to learn. And to be part of something amazing! This role will also be part of a national team of Club Leaders who will be the direct line of contact between their region and head office. Including involvement in managing regional teams, operational duties and budgeting and area growth, all without losing the hands-on enjoyment and thrill of inspiring young minds daily! We are not looking for a technology genius as all full training will be paid and provided! We are looking for someone who has a passion for working with children. Training All videos for the inventions to play directly to the children are provided and all build models will be provided. After collection of initial models on training day models will be shipped directly to you and can be carried in a rucksack to your club as an indication of sizes. Responsibilities, but not limited to: - Travelling to schools no further than 45 mins from your home post code area for clubs and/or camps - Travelling to our head office for meetings, training & equipment updates and change overs - Preparing in advance to make sure you are confident with the activities used for each lesson - Building and maintaining a positive attitude amongst your team - Leading Club’s and Camps delivering sessions - Organising equipment and logistics thereof - Building good rapport with school officials, local councils and neighbouring schools - Helping and supporting students - Creating Lesson Plans & Videos - Participating in Sales & Marketing tasks to maintain the highest number of students for clubs and camps - Liaising with Schools and parents to ensure they are receiving the best service possible - Completing venue paperwork and ensuring all parties have all items required - Handling Parent Enquiries - Last but not least, ensuring all the children have had a fun fuelled learning experience. The Person The perfect candidate would possess these qualities: - A willingness to learn - An interest in Teaching - Enjoys helping others - Strong work ethics - Fast proactive approach - Find answers and deal with problems as they present themselves - Works well under pressure - Punctual - Reliable - Effective communication skills - Organised - Good leader - Confident - Enjoys Travelling/Commuting Requirements: STEMgineers is committed to safeguarding and ensuring the welfare of children and expects all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment. - As you will be required to work with children, you must have no criminal convictions as an Enhanced DBS check and certificate is required in order to upkeep the legal safeguarding requirements for schools - A clean driving licence and reliable car Additional Benefits Coming on board with our team, will also give you the opportunity to obtain nationally recognised training and qualifications, such as: - Designated Safeguarding Lead (Level 3) - Autism & ADHD Awareness - Managing Behaviour - Enhanced DBS This isn’t your normal teaching role – this role is for creative, passionate and inspired people who want to get as much out of their jobs as they put in. Salary Range: £34 per club (including an attendance bonus) Job Type: Part-time Pay: £22.00-£34.00 per hour Expected hours: 5 – 20 per week Benefits: - Childcare - Company events - Company pension - Employee discount - Free or subsidised travel - Free parking - On-site parking - Referral programme - Sick pay Schedule: Monday to Friday Application question(s): - What is your home postcode? - Why do you feel you would be a good fit for this role? - What days of the week are you free and able to work? Experience: Experience with children: 1 year (required) Licence/Certification: Enhanced DBS (preferred) Driving Licence and working car (required) Work Location: In person Expected start date: 06/01/2025
We are now looking for a Receptionist to join the team at Lucky Cat by Gordon Ramsay at 22 Bishopsgate. This is a full time position starting the 6th of January 2025 This is our biggest culinary adventure yet and the UK’s most highly anticipated new opening. Lucky Cat by Gordon Ramsay is an Asian Eating House and late-night lounge inspired by Tokyo's 1930s Kissas and Shanghai's drinking dens. Lucky Cat is one of five new, unique Gordon Ramsay Restaurant experiences coming to 22 Bishopsgate and will be Europe’s tallest restaurant - Asian inspired small plates, Robata grills, sushi and sashimi, exquisitely crafted in the open kitchen and raw bar. Each dish is designed to be shared socially at the centre of the table. London’s iconic skyline will welcome a new pinnacle of dining at 22 Bishopsgate, with each venue boasting breath taking, unparalleled views across the city. What you do as a Receptionist: · You pride yourself on being the first and last point of contact within the restaurant, welcoming guests You’re passionate about delivering fantastic and engaging service to all our guests · You’re responsible for managing the restaurant booking system, optimising covers, and ensuring all guest requests are effectively communicated to the restaurant teams · You love to ensure that each guest is made to feel welcomed, comfortable, and receives prompt and polite service during their dining experience What’s in it for you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels · Discounted membership and access to hundreds of gyms, studios, fitness classes through WellHub subscription · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels · Amazing family meals on duty This is a full time position starting the 6th of January 2025 If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.
ABOUT US Southern Fried Chicken operates in over 700 locations across 79 countries globally. The restaurants feature modern, spacious interiors that are versatile and can complement a variety of building styles. The brand is present in regions including Europe, Arabia, MENA, Africa, South America, and India, with plans to expand into China THE ROLE At Southern Fried Chicken Southampton, U.K, we strive to provide an excellent dining experience. We are seeking an experienced Restaurant Manager who can oversee day-to-day operations and maintain high food standards. The restaurant manager will also be responsible for developing a positive brand image through consistent customer service and a strong understanding of restaurant protocol. We are looking for a Restaurant Manager who will help contribute to the growth and popularity of our restaurant. As a restaurant manager, you'll have responsibility for the restaurant's business performance, quality standards, and health and safety, as well as staff and customer satisfaction. As a restaurant manager, you'll need to: Manage and keep up smooth restaurant operations Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Making improvements to the running of the business and developing the restaurant. Set staff work schedules and monitor staff performance Supervising shifts and ensuring that the restaurant runs smoothly and efficiently. Maximising customer satisfaction and responding to customer complaints in a professional and courteous manner. Controlling operational costs and finding ways to reduce waste and increase profitability. RIGHT TO WORK In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process. Salary: £29,000 gross per year Working hours: 44 hours per week Job type: Full-time (permanent) Location: 301 Shirley Road Southampton, SO15 3HU Closing date: 02-01-2025
Azura is a vibrant restaurant and bar establishment in the heart of London, renowned for its exceptional dining, entertainment and guest experience. We are seeking an enthusiastic, experienced and hands-on Reservations/Reception Manager. Responsibilities: - Guest Reservations: Manage the end-to-end reservation process, from handling inquiries to confirming bookings, with a focus on accuracy and personalised service. - Guest Experience: Act as a primary point of contact for guests, ensuring every interaction reflects the high standards of Azura’s hospitality. - Table Management: Efficiently allocate and manage table bookings to optimize capacity while ensuring comfort and exceptional service for all guests. - Email Communication: Respond promptly and professionally to guest inquiries and booking requests received via email, maintaining a friendly and clear tone. - Hands-On Service: Collaborate closely with the hostess and restaurant team to assist with guest check-ins, accommodate special requests, and resolve any issues promptly and professionally. - Feedback & Insights: Gather guest feedback, identify trends, and share insights with management to continuously elevate the guest experience. Requirement: - A passion for hospitality and guest satisfaction. - Previous experience in reservations or front-of-house roles. - Outstanding communication and interpersonal skills, with a warm and professional demeanour. - Strong organisational skills and attention to detail. - Proficiency in reservation software (Ideally Sevenrooms) Morning OR evening shift available. If you’re passionate about creating unforgettable guest experiences and thrive in a hands-on role, we’d love to hear from you!
Overview: We are looking for a dedicated and customer-focused Restaurant Manager to join our team at a busy takeaway restaurant. The ideal candidate will ensure the smooth operation of the restaurant, create a welcoming environment, and deliver outstanding service to our customers. This role combines overseeing day-to-day operations, managing staff, maintaining inventory, and ensuring a high standard of customer experience. Key Responsibilities: As the Restaurant Manager, you will be responsible for overseeing daily operations, ensuring orders are processed efficiently, and making sure that customer needs are met promptly. You will maintain a clean, organized, and safe environment, ensuring that health and safety protocols are followed. It's essential that the restaurant remains hazard-free for both customers and staff. In addition to managing operations, you will lead and train restaurant staff, cultivating a positive and productive team atmosphere. You will also be responsible for organizing promotions, special offers, and menu changes, aiming to boost customer engagement and sales. About You: The ideal candidate will have strong leadership and organizational skills, with the ability to multitask in a fast-paced environment. A customer-first mentality, excellent communication skills, and a proactive approach to problem-solving are essential. While prior experience in a restaurant management or customer service role is preferred, we value enthusiasm, a strong work ethic, and a willingness to learn. Work Environment: This position requires flexibility, including availability during peak hours such as evenings, weekends, and holidays. The role will involve physical tasks, including managing stock, overseeing cleaning duties, and ensuring the restaurant runs smoothly at all times. Why Join Us? As a Restaurant Manager, you’ll be part of a dynamic, fast-paced environment where your efforts directly impact the success of the restaurant. We offer opportunities for growth, hands-on experience, and a supportive team that values collaboration and hard work
Job Title: Waiter/Waitress Job Summary: We are seeking enthusiastic and customer-oriented waitstaff to provide exceptional dining experiences for our guests. As a waiter/waitress, you will be responsible for taking orders, serving food and beverages, and ensuring guest satisfaction in a fast-paced restaurant environment. Key Responsibilities: - Greet and seat guests in a friendly and prompt manner. - Present menus and provide recommendations based on guest preferences. - Take food and drink orders accurately and efficiently. - Serve food and beverages, ensuring timely delivery. - Check in with guests to ensure satisfaction and address any questions or concerns. - Process payments and handle cash or credit transactions. - Collaborate with kitchen staff and management to ensure smooth operations. - Maintain cleanliness and organization of the dining area. - Comply with health and safety regulations. Qualifications: - Previous experience as a waiter/waitress or in a similar role preferred. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced environment and manage multiple tasks. - Knowledge of food and beverage service and menu items. - Basic math skills for handling payments and making change. - Must be able to work flexible hours, including evenings and weekends. Benefits: - Competitive salary with tips. - Opportunities for advancement and career growth. - Employee discounts on meals and drinks. - A fun and lively work environment.
JOB TITLE: WAITER/WAITRESS KEY RESPONSIBILITIES: Greeting Customers: Welcome and seat guests in a friendly and professional manner. Taking Orders: Listen attentively to customer requests and accurately take food and beverage orders. Serving Food & Drinks: Deliver food and drinks to customers promptly and ensure that orders are correct. Customer Assistance: Answer questions about menu items, specials, and ingredients, and make recommendations as needed. Maintaining Cleanliness: Ensure that tables, dining areas, and service stations are clean and well-organized. Processing Payments: Handle cash and credit transactions, provide receipts, and give correct change. Collaborating with Kitchen & Staff: Communicate with the kitchen staff regarding order details and any special requests from customers. Ensuring Customer Satisfaction: Check on customers during meals to ensure they are satisfied with their food and service. Managing Multiple Tables: Serve multiple tables efficiently while providing excellent customer service. Handling Complaints: Address any customer complaints or concerns with professionalism and escalate when necessary.
Professional and Enthusiastic Receptionist & Spa Coordinator at Hampstead MedSpa Are you a highly organised, professional, and personable individual with a passion for client service? Hampstead MedSpa, located in the heart of North London, is seeking a Receptionist & Spa Coordinator to join our growing team. If you thrive in a dynamic environment and love the beauty and wellness industry, this is your chance to shine in a luxurious, state-of-the-art MedSpa setting. This is a zero-contract, freelance position, offering flexibility and the opportunity to shape your schedule while contributing to a thriving MedSpa environment. Plus, enjoy a commission-based incentive scheme for exceeding sales thresholds and achieving targets. Key Responsibilities, as the face of Hampstead MedSpa, you will: - Create a Memorable First Impression: Greet clients warmly, ensuring they feel welcomed and valued from the moment they arrive until their departure. - Manage Bookings & Schedules: Coordinate appointments for treatments such as injectables, body therapies, skincare, hair services, and nails, ensuring smooth operations. - Support Professionals: Liaise with our talented team of nurses, beauticians, laser specialists, and therapists to optimise schedules and room usage. - Handle Inquiries: Respond to client questions and requests via phone, email, and social media with professionalism and efficiency. - Ensure Satisfaction: Act as the point of contact for feedback and client concerns, ensuring all issues are resolved promptly and effectively. - Maintain a Polished Reception Area: Keep the reception area clean, organised, and inviting for clients and visitors. - Perform Administrative Duties: Process payments, issue invoices, and manage booking software with accuracy and attention to detail. - Promote Services: Upsell treatments and products where appropriate, providing clients with tailored recommendations. - Assist with Marketing Efforts: Collaborate with the management team to coordinate social media posts and campaigns to promote services and grow the business. What We Offer At Hampstead MedSpa, we value our team and offer: - Flexibility: This zero-contract, freelance role allows you to shape your schedule to fit your lifestyle while supporting a growing MedSpa business. - Commission-Based Incentives: Earn a commission for exceeding sales targets, with opportunities to increase your earnings as you help the business grow. - A Luxurious Workplace: Work in a stunning, modern MedSpa environment with premium facilities and a supportive, collaborative team. What We’re Looking For We are looking for someone with: - Experience: Previous experience as a receptionist or spa coordinator is highly desirable, especially in the beauty or wellness industry. - Excellent Communication Skills: A warm, friendly demeanor paired with outstanding organisational and multitasking abilities. - Technical Proficiency: Familiarity with booking software, Microsoft Office tools, and social media platforms. - Professionalism: A polished appearance and a calm, confident presence, even in a fast-paced environment. - Client-Focused Attitude: A proactive, problem-solving mindset and a dedication to ensuring every client leaves satisfied. - Passion for the Industry: An interest in beauty, aesthetics, and wellness is a strong plus. Join our team at Hampstead MedSpa and help us create a world-class experience for our clients while advancing your career in a supportive and luxurious environment. Apply now to become part of our journey to excellence!
- Greeting guests with a warm welcome and being polite and helpful - Explaining the Mexican Experience (service process) to the guest - Preparing the food to the highest quality and standard - Being quick and efficient during service to provide the best service for all guests - Valuing customers with appropriate conversation and banter - Checking guests are enjoying their meal - Providing a clean and safe environment by following the cleaning processes and service cycle - Working together with your team under a pressured environment - Communicating effectively with your team and guests to provide the best experience for all. - Supporting your team by helping out where possible. - Understanding priorities and managing your time. - Be punctual to work. - Take pride in your work by keeping a clean and tidy workplace. - Setup and closedown to a high standard - Maintain a safe environment, understanding allergens, cross contamination etc. - Carry out management team requests and ensure you understand what is being asked. - Follow instructions and if you don't understand then ask. - Maintain personal knowledge by completing in house training and online learning. - Use initiative and remain. Positive under pressured situations.
Business Development Manager Job Description About Us: We are a leading supported living care provider for adults with learning disabilities, autism, mental health conditions, and substance misuse. Our mission is to empower individuals by delivering high-quality, person-centered care and support in a safe, nurturing environment. We are committed to improving lives, fostering independence, and promoting inclusion within the community. Job Overview: The Business Development Manager will play a critical role in driving the growth and expansion of our services. This individual will be responsible for identifying and pursuing new business opportunities, building strategic partnerships, and developing strong relationships with commissioners, local authorities, healthcare providers, and other stakeholders in the adult care sector. The role requires a proactive and innovative approach to ensure that our supported living services reach those who need them the most. Key Responsibilities: - Identify New Business Opportunities: Research and identify opportunities for new supported living placements and service expansions, including tendering for contracts, working with local authorities, and networking with key stakeholders in the healthcare and social care sectors. - Relationship Management: Build and maintain strong relationships with commissioners, local authorities, healthcare professionals, care teams, and other stakeholders to ensure the company is well-positioned for future business opportunities. - Tender and Proposal Development: Lead the preparation and submission of high-quality tenders and proposals for new business opportunities, ensuring compliance with regulations and tailoring proposals to meet the specific needs of clients. - Market Intelligence: Stay up-to-date with industry trends, funding changes, regulatory updates, and best practices within the supported living, learning disability, autism, mental health, and substance misuse sectors. Provide strategic insights to the leadership team to drive business decisions. - Develop Marketing Strategies: Work with the marketing team to develop and execute marketing strategies, including digital presence, events, and promotional materials that effectively communicate the company’s values, services, and impact. - Collaboration with Internal Teams: Work closely with the Operations, Care, and Quality teams to ensure that service delivery meets the needs and expectations of commissioners, clients, and families. - Contract Negotiation and Management: Negotiate terms and manage contracts to ensure the successful delivery of services in line with business objectives and client requirements. - Monitoring and Reporting: Track and report on business development activities, including pipeline management, sales targets, and revenue forecasts. Analyze and report on performance to senior leadership. Essential Qualifications and Skills: - Experience: At least 3-5 years of experience in business development, sales, or partnership management within the health and social care sector, particularly in supported living or related services for adults with learning disabilities, autism, mental health, and/or substance misuse. - Knowledge: Strong understanding of the regulatory landscape, funding structures, and challenges within the supported living sector. Knowledge of the local authority commissioning process is a plus. - Communication Skills: Excellent written and verbal communication skills with the ability to build rapport with a range of stakeholders, including senior executives, commissioners, and healthcare professionals. - Negotiation Skills: Proven ability to negotiate contracts and secure new business opportunities with stakeholders. - Strategic Thinking: Ability to develop and execute a business development strategy aligned with the company's overall goals. - Organizational Skills: Strong project management and organizational skills with the ability to manage multiple priorities and deadlines. - Qualifications: A degree in business, healthcare management, social work, or a related field is desirable but not essential. Relevant industry certifications will be a plus. Desirable Attributes: - Ability to understand and work within the unique challenges of the supported living and adult care sectors. - Compassionate and empathetic approach to supporting vulnerable adults and an understanding of person-centered care. - A proactive, goal-oriented mindset with a passion for improving the lives of those in need. - Strong networking abilities and experience working with diverse teams and community organizations. Benefits: - Competitive salary and performance-based incentives. - Opportunity for career progression and professional development. - Flexible working hours and the possibility of hybrid working. - Pension scheme. - Access to health and wellbeing support programs. - 25 days holiday per year (plus bank holidays). How to Apply: If you are passionate about business development in the supported living sector and want to make a meaningful difference in the lives of vulnerable adults, we would love to hear from you. Please submit your CV and cover letter outlining your experience and suitability for the role.
Luciano by Gino D'Acampo restaurant at Me London Hotel is on the lookout for a dedicated superstar waiter/waitress willing to grow into our family. Delivering a very high standard of guest service every day Learning and applying food and beverage knowledge to your guests Fulfilling your part in a very close team Adopting a never-say-no mentality to guest requests Completing a rigorous training and development program Achieving high scores in all audits, such as Mystery Diner Having the passion and drive to grow in your career in hospitality Exceeding your guests expectations each and every time they visit us Working alongside other departments to support the General Manager Adhering to all health and food safety company policies Beating the targets are set out for you and your team What we will deliver for you: Very competitive rates of pay and generous performance bonuses Stylish uniform or an allowance Career progression and development A committed Restaurant Support team is behind you to deliver success Opportunity to travel Documented evidence of eligibility will be required from you as part of the recruitment process and you must be eligible to live and work in the UK. (Asylum & Immigration Act, 1996). If you have the passion and drive to be the best and would like to be part of our growing team, please send us your CV and apply Now! (336-337 Strand, London WC2R 1HA; look for Radio roof top bar at London Meliá Me , we are next door.)
Wine Horizons Limited serves as the direct import and distribution arm of an acclaimed Italian winery, renowned for its premium Prosecco and sparkling wines. Each bottle is a testament to the artistry and authenticity of Italy’s winemaking heritage, crafted with passion and precision. What sets Wine Horizons apart is a bold approach to distribution eliminating intermediaries to deliver unparalleled quality at unmatched prices. Restaurants and major retailers gain direct access to exceptional wines, while clients experience a seamless blend of tradition and modern innovation. The mission is clear: to revolutionize wine distribution, forge meaningful connections, and deliver not just products, but an experience that celebrates excellence. Your Role: Wine Portfolio Partner This is not just a sales role; it’s an opportunity to represent a legacy. As a Wine Portfolio Partner, you will be the driving force behind expanding our market presence, creating lasting relationships, and delivering outstanding results. What You’ll Do - Proactively Seek Clients: Identify and reach out to potential customers, including restaurants, retailers, and GDO. - Engage and Connect: Contact clients to introduce our premium Prosecco and sparkling wine portfolio, arranging in-person meetings to showcase our products. - On-Site Visits: Visit stores, restaurants, and key accounts to present, discuss, and sell our wines directly. - Own the Sales Process: Manage the entire sales cycle independently—from prospecting and presenting to closing deals and following up for reorders. - Build Lasting Partnerships: Develop strong relationships with clients, ensuring their needs are met and becoming their trusted wine advisor. - Track and Grow: Leverage advanced tools to manage client portfolios, track progress, and expand your sales territory. Your Path to Success 1. Trial Period (3 Months) Goal: Achieve £8K/month in revenue (approximately 3 pallets). - Compensation During Trial:15% commission per pallet sold (1 pallet = 480 bottles, minimum value £2,640). - £100 bonus for every 2 pallets sold. You’ll receive in-depth training to familiarize yourself with our products, refine your sales techniques, and master client acquisition strategies. Meet your target, and you’ll secure a full-time contract. 2. Full-Time Contract Your Rewards - Base Salary: £1,500/month. - Expense Reimbursement: £50/month. - Progressive Commissions:Up to £10K/month: Base salary and reimbursement only (£1,550/month). £10K–£20K/month: 12% commission on revenue above £10K + £150 bonus. £20K–£30K/month: 15% commission on revenue above £20K + £250 bonus. Over £30K/month: 20% commission on revenue above £30K + £500 bonus. - Earnings Examples £10K/month: £1,550. £20K/month: £2,900. £30K/month: £4,500. £40K/month: £6,750. Why You’ll Thrive with Us - Work with Excellence: Represent a top-tier winery producing wines that clients trust and love. - Autonomy and Impact: Take ownership of your territory and sales, knowing your efforts directly shape your success. - Grow Your Career: Access ongoing training, support, and the opportunity to grow within a company dedicated to your development. - Competitive Rewards: Enjoy a commission structure and bonuses designed to reflect your hard work and results. - Be Proud of Your Role: You’re not just selling wine—you’re building partnerships and representing a tradition of excellence. What We’re Looking For - Self-Starter: Someone who is proactive in identifying and pursuing opportunities. - Relationship Builder: A natural communicator who thrives on creating connections and fostering trust. - Sales-Driven: Confident in managing the entire sales process independently, from cold calls to closing deals. - Passionate About Wine: A genuine interest in and knowledge of wine will set you apart. - Ambitious and Reliable: Ready to meet targets and contribute to the company’s growth.
We are looking for two Restaurant Managers to co-lead operations, ensuring smooth day-to-day management while fostering a positive, collaborative work environment. Darjeeling Express is not just a Michelin-listed restaurant; it is a movement rooted in social impact, community and the power of food to transform lives. The heart of Darjeeling Express lies in its all-women kitchen team, many of whom had no prior professional cooking experience but brought with them the rich culinary heritage of their homelands. We believe strong leadership transcends industry experience. We are looking for applicants who have experience managing teams of ten or more, are passionate about inclusive leadership and are detail oriented. Hospitality experience is not essential. We are open to candidates from all industries who demonstrate the right leadership skills. About the role Working in partnership with another manager, you will be responsible for: - Overseeing restaurant operations and ensuring an excellent customer experience. - Supporting and managing a diverse team, fostering an inclusive and collaborative culture and being a team player. - Streamlining and optimising processes to enhance efficiency. - Managing supplier and vendor relationships. - Understanding and translating financial information to guide decision-making. What we are looking for We are seeking leaders who bring the following skills and qualifications: - Proven management experience (3-5 years) of teams of ten or more in any industry. - A passion for inclusive leadership and building strong teams. - Good organisation, timekeeping and communication skills. - Basic proficiency in Excel. - A self-starter mindset with strong attention to detail, particularly around regulatory requirements. - An ability to read and understand financial information. - Proven experience in developing a customer-centric culture. What We Offer - A total compensation package of £35,000–£50,000 per year, including tronc (dependent on experience). - A flexible work environment, with job share options available. - We encourage applications from parents, carers, or anyone who requires a flexible arrangement. - The opportunity to make a meaningful impact in an environment that values food justice, equal opportunity, and collaboration. Additional Information - This is a full-time, permanent position, ideally starting as soon as possible. - Applicants must have the right to work in the UK.
Job Title: Accountant - Property Management Company Location: London Job Type:Full-time About Us: Unico is a leading property management company dedicated to providing exceptional service and maximizing the value of our clients' assets. We manage a diverse portfolio of residential and commercial properties. We are currently seeking a detail-oriented and experienced Accountant. Job Summary: The Accountant will be responsible for managing financial transactions, maintaining accurate financial records, and ensuring compliance with relevant regulations and standards. This role requires a strong understanding of accounting principles and practices, particularly in relation to property management. The successful candidate will work closely with other departments to ensure financial accuracy and provide valuable insights to support decision-making. Key Responsibilities: - Prepare and maintain accurate financial statements, reports, and records. - Manage accounts payable and receivable, ensuring timely and accurate processing of invoices and payments. - Conduct monthly bank reconciliations and maintain general ledger integrity. - Assist in the preparation of annual budgets and forecasts. - Monitor and analyze financial performance, identifying trends, discrepancies, and areas for improvement. - Ensure compliance with local, state, and federal regulations regarding financial reporting and property management. - Collaborate with property managers to assist in financial analysis and reporting for individual properties. - Prepare tax returns and ensure timely submission. - Assist in audits and provide requested documentation to external auditors. - Support the development and implementation of accounting policies and procedures to improve efficiency and transparency. Qualifications: - Bachelor’s degree in Accounting, Finance, or related field. - CPA designation is a plus. - Minimum of 3–5 years of experience in accounting, preferably within the property management or real estate sector. - Proficient in accounting software (e.g., QuickBooks, Yardi, or similar) and Microsoft Office Suite. - Strong analytical and problem-solving skills with attention to detail. - Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Knowledge of property management accounting practices and regulations is preferred. - Ability to manage multiple tasks and meet deadlines in a fast-paced environment. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and growth within the company. - A supportive and dynamic work environment. - Employee recognition programs and team-building activities.
About Us: AEG Cleaning Services Ltd is committed to delivering high-quality, reliable cleaning services that create comfortable and welcoming environments for our clients. Our mission is to lead the way in providing environmentally responsible, carbon-neutral cleaning services, and we pride ourselves on upholding our values of transparency, trust, and exceptional service. Join a company focused on sustainability and excellence. Position Overview: We are looking for a professional, reliable cleaner to join our team on a zero-hours contract. You will be responsible for commercial cleaning and Airbnb turnover cleaning, with a varied schedule based on client needs. You’ll have the flexibility to choose your hours while also being expected to commit to regular shifts. Key Responsibilities: Carry out commercial cleans on Tuesdays and Fridays (6 am - 8 am) and Fridays (5 pm - 7 pm). Perform Airbnb cleans as required, typically between 11 am - 3 pm, depending on guest checkouts and turnover. Maintain a high standard of cleanliness and attention to detail in all tasks. Communicate availability in advance and be adaptable to changes in the schedule. What We Offer: Flexible working hours based on availability and bookings. Competitive hourly rate. Opportunity for regular shifts with a balance of commercial and Airbnb cleaning. Positive work environment with a team that values your input. Potential to increase hours or move to a more permanent role in the future. Who We’re Looking For: Experience in professional cleaning is essential. Reliability and attention to detail are critical to maintaining our high standards. Ability to manage time efficiently and follow schedules. Friendly, positive attitude with a strong work ethic. Must live in close proximity to Canary Wharf as the jobs are primarily within East and Southeast London. Our Values: At AEG Cleaning Services Ltd, we believe in creating an open, transparent, and supportive work environment. Our goal is to provide top-notch services to our clients while being conscious of our environmental impact. We value staff who share these principles and are passionate about contributing to a greener, cleaner future. Diversity and Inclusion: We are proud to be a member of the Disability Confident Scheme and welcome applications from individuals with disabilities. We are committed to providing any necessary assistance in completing your application or during the recruitment process to ensure equal opportunities for all. If you’re looking for a flexible job with the chance to work in a positive, supportive environment while contributing to our mission of sustainability, apply today!
PRS Jobs are currently recruiting a Head Chef to join our prestigious client based in a college. You will be responsible for the kitchen operation, cost efficiency and production of innovative quality food/menus in line with agreed budgets to improve sales. This is a full time position, 40 hours per week, Mon-Friday term time only, with an additional 2 weeks work. Total working weeks 39 for the year. Shift between 07:00 and 15:30. Free meals on duty, parking on-site. You will have access to MyStaffShop - which includes 100's of discounts, including savings on your weekly supermarket shop and weekend treats. We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more perks. You will also be joining a great team, with fabulous career prospect and could lead to all sorts of opportunities – we LOVE to promote from within. We are passionate about developing our people and over training and development. We also offer apprenticeship schemes, so that your learning journey can continue. A day in the life of a Head Chef Trains and leads culinary and kitchen employees to use standard methodology food production technique and ensure quality in final presentation of food. Provides ongoing mentoring on food production and food quality and training with respect to safety awareness. Rewards and recognises employees. Maintains all staff records including training records, shift opening/closing checklists and performance data. Computer literate. Multi-tasking as well as ability to simplify the agenda for the team. is essential Identifies the training needs of staff and carries out the relevant training in new procedures, methods of working or use of new equipment and cleaning products. Implement any new company policy decisions and train staff accordingly. Capability to develop innovative solutions in the most financially efficient way possible. Develops and maintains effective client and customer rapport for mutually beneficial business relationship. Aggregates and communicates regional culinary and ingredient trends. Empowers team to deliver excellence in customer service. Investigates concerns and respond to needs relating to the catering service and takes corrective action. Full compliance with Operational Excellence fundamentals: managing waste, standard menus, recipes and ingredients through handling customer driven menus and labour standards. Understands end to end supply chain and procurement process and systems, ensures only authorised suppliers are used. You will be set up for success if you have: NVQ Levels 1 & 2 in culinary skills. Clean Enhanced DBS. Experience in a similar educational environment. Can do attitude with a willingness to learn. Pro active in attitude.
MeetingRoomz is a dynamic and innovative company dedicated to revolutionise future of work. We're looking for a passionate and creative Marketing and Communication Executive to join our team and play a key role in driving our brand, communication, and content strategy. ** Role Overview:** The Marketing and Communication Executive will lead the development and execution of our marketing, branding, and public relations initiatives. This multifaceted role demands expertise in creating impactful campaigns, producing engaging multimedia content, and building relationships with media and external stakeholders. ** Key Responsibilities:** Marketing Strategy Develop and implement a comprehensive multi-channel marketing strategy. Identify and execute viral growth opportunities for brand visibility. ** Podcast and Multimedia Production** Plan, produce, and edit podcasts, videocasts, and interviews. Develop compelling storytelling formats tailored to target audiences. ** Public Relations** Write and distribute engaging press releases and articles. Cultivate relationships with journalists, bloggers, and influencers. Actively seek media coverage to enhance brand recognition. Brand Development Define and evolve the brand identity to resonate with core audiences. Monitor market trends to inform branding efforts and ensure relevance. Content Creation Craft high-quality communication materials, including blogs, newsletters, social media posts, and thought leadership pieces. Ensure consistent messaging and tone across all channels. ** Technical Skills:** Significant experience working in a video creation role for a direct-to-consumer brand, across social media (TikTok, Meta, YouTube) and broader content channels. Previous experience working collaboratively in the content creation process. Solid experience using Premiere Pro, Photoshop, and After Effects for video editing and content creation. A background working with high-quality video and audio using professional cameras and recording equipment, as well as experience recording and editing from mobile. Creativity and a strong desire to bring ideas to the table and see them through to fruition. What We’re Looking For: Proven experience in marketing, communications, or a related role. Strong storytelling and content development skills. Hands-on experience with podcast or video production tools and platforms. Knowledge of media relations and PR best practices. Creative mindset with the ability to execute innovative branding strategies. Excellent organizational and project management skills. Strong interpersonal skills to build and nurture relationships. ** What We Offer:** A flexible hybrid work environment that fosters work-life balance. A competitive salary package commensurate with experience and expertise. Opportunities for professional growth and career development. A supportive and collaborative team culture. How to Apply: If you're excited about the opportunity to shape impactful narratives and amplify our brand, we'd love to hear from you. Please submit your resume, portfolio, or samples of relevant work
We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our South Kensington branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £11.50 X hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: Full-time (45 hours), Permanent Salary: £11.5 - £12 per hour + Service charge + Extra tips