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My client is a local insurance broker specialising in holiday home insurance as well as other insurance products, including Landlord, Home, and Caravans. They offer their customers their personal expertise in providing the best quotes for their insurance requirements. \n My client is looking for a new member of staff to join their existing close-knit team, based just outside of the centre of Norwich. \n Job summary \n To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. \n Key responsibilities \n\n • You will obtain appropriate information to ensure products are offered to meet both customer demands and needs.\n, • You will issue policy documents within regulatory timeframes, including new business, renewals, cancellations and Mid Term Adjustments (MTAs).\n, • You will underwrite policies within your delegated authority, referring to in-house and external underwriters as required for more complex areas of business.\n, • You will work as part of the team to manage the ‘renewal’ and ‘new business’ diary.\n, • You will respond to customer enquiries via telephone, email and post in a timely manner.\n, • You will manage objections, including policy cancellations, premium increases and claims decisions.\n, • You will manage customer complaints in a professional and efficient manner, referring details to compliance on receipt.\n, • You will record and maintain accurate customer information, ensuring records are accurately and efficiently updated.\n, • You will process payments including renewals, new business and MTAs.\n, • You will maintain required levels of competence and standards of performance.\n, • You will work as part of the customer service team to meet team objectives by securing and retaining business.\n\n Qualifications \n GCSE grade A-C or 9-4 in Maths and English \n Hold or working towards Level 3 Certificate in Insurance (Desirable) \n Experience \n Minimum of 1 year’s general insurance sales experience (Desirable) \n Knowledge and skills \n\n • Understanding of FCA rules, ethics and financial regulations\n, • Previous experience working in a phone based environment\n, • Working knowledge of property insurance products (Desirable)\n, • Excellent communication and organisational skills\n, • Professional phone manner\n, • Strong customer service skills\n, • Excellent attention to detail and accurate record keeping\n, • Effective questioning and listening skills\n, • Ability to work independently and as part of a team\n, • Problem solving skills\n, • Ability to work to deadlines\n, • Strong IT skills\n\n Basic Salary of £24,000 and reviewed after successful 6 month probation - negotiable depending on experience, Monthly bonus up to an additional £100 p/m \n Annual bonus \n Holiday starting at 21 days + bank holidays, rising with length of service up to 27 days + bank holidays \n Hybrid working once trained/competent for the role (1 day at home and 4 days office) following training and a successful probation period \n Working hours –week 1 - 8:30am – 5:00pm Week 2 9:30am – 6:00pm, rolling shift pattern \n 10% employer contribution (employee does not have to contribute) \n 4 times death in service \n BUPA cash plan (medical expenses) \n Free parking

| Senior Sales Negotiator | Independent Estate Agency | Up to £25,000 Basic, £50,000 OTE | Bonuses | \n Are you an experienced Sales Negotiator who is looking to maximise your earning potential with an independent agency? \n We're recruiting for a motivated Senior Sales Negotiator to join a successful and growing independent estate agency in Norwich. This is an excellent opportunity for an experienced sales professional who enjoys building relationships, generating new business and is driven by exceptional commission potential. \n With minimal administration, you'll be able to focus on what you do best: selling property, generating valuations and delivering an outstanding customer experience. \n The Role \n As a Senior Sales Negotiator, you will: \n\n • Register prospective buyers and match them with suitable properties\n, • Arrange and conduct property viewings\n, • Negotiate offers between buyers and vendors\n, • Proactively generate new business opportunities\n, • Book market appraisals and valuation opportunities for the valuers\n, • Build and maintain strong, lasting relationships with buyers and vendors\n, • Consistently achieve and exceed sales targets\n, • Deliver exceptional customer service throughout the sales process\n, • Contribute to the continued growth and success of the branch\n\n Senior Sales Negotiator requirements: \n\n • Previous experience as a Sales Negotiator, Estate Agent or within a target-driven sales environment\n, • Proven track record of achieving sales targets\n, • Excellent communication and negotiation skills\n, • Confident and proactive telephone manner\n, • Driven, resilient and self-motivated attitude\n, • Strong relationship-building and customer service skills\n, • Genuine passion for property sales\n, • Commercially minded with a desire to maximise earning potential\n\n What's on Offer? \n\n • £23,000–£25,000 basic salary\n, • OTE of £50,000\n, • Bonus paid on every valuation booked\n, • Additional team commission structure\n, • Minimal administration, allowing you to focus on sales\n, • High-performing office with a strong reputation\n, • Excellent long-term career progression opportunities\n\n Working Arrangement \n\n • Full-time position\n, • Monday - Friday, including alternate Saturdays\n\n Apply Today! \n If you're an ambitious Senior Sales Negotiator or Sales Negotiator looking to join a successful independent estate agency with excellent earning potential and genuine career progression, we'd love to hear from you. \n Apply now, and we'll review your application within 48 hours. Suitable candidates will be contacted directly.

This is a fantastic opportunity to join one of the county’s most stellar firms, synonymous with wealth management and a high standard of professionalism and expertise, in their field. \n At present my client is looking to add a Financial Planning Assistant to complement their team of professionals, you will need to currently work in holistic financial planning and the ideal candidate will have spent a minimum of four years in the industry and previous use of Intelligent Office would be beneficial. \n As a Financial Planning Assistant you will provide exceptional support to the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times. \n My clients approach, together with a loyal client base and a talented team, makes joining them as a Financial Planning Assistant a great opportunity for someone who shares their ethos and values. \n The role is hybrid - 3 days working from my clients Norwich office, 9am to 5pm - Monday to Friday - 2 days homebased. \n I personally have a history of recruiting top talent for this organisation and the feedback I have from employees is second to none. \n Key Responsibilities \n You will help advisers to prepare for client reviews by: \n Ensuring all client and plan information is up to date on IO \n Requesting plan information from the respective providers either by post, email or direct from the provider platform. Chase regularly to ensure this is received in time for the meeting. Upload to IO once received. \n Updating contributions and withdrawals using the transaction history from each provider. Link any transfers within plans \n Adding the details of any missing policy information to IO as required \n Validating all funds held within IO, ensuring that unit balances are recorded correctly, and any price feeds automatically pull through to produce an accurate plan value \n Checking the income expectations on all the clients plans to ensure that these are correctly recorded and update as required \n Collate the costs and charges information for plans held by clients ensuring the details contain any income from commission, fund based or adviser charges \n Using the standard templates within IO, create and check the client valuation report and upload to IO \n Produce any ‘OneNote packs’ requested by the advisers including: \n\n • Client Charter\n, • FE Analytics research on the funds held by the client\n, • KID (Key Information Documents)\n, • Data capture form from IO\n, • Client Valuation Report Producing comparisons between old and new centralised investment propositions\n, • Preparing cases for submission to the AST team by producing and completing plan information checklists and chasing providers for missing plan information via phone and email.\n, • If requested, the checking and validation of client income expectations held within the system\n, • Interrogation of the data and liaison with the adviser to ensure the data held within the system is correct and consequently valuations and revenue will match.\n, • Frequently interact with advisers and client support to ensure that we deliver an excellent customer service to all clients\n, • Produce client letters as required\n, • Answering phone calls as they come in via the Main Hunt Group\n, • Ensure that the level of service, as agreed with each client, is delivered in a timely manner.\n, • To deal efficiently with all day-to-day telephone and email enquiries from clients and providers.\n, • Create and maintain effective client files.\n, • New business processing and application submission.\n, • Liaising with product providers as and when necessary, chasing as often as required.\n, • Keep up to date with new products, technical or legislative changes within the marketplace\n, • Always comply with the Compliance policies\n, • Engage with training and development as applicable\n, • Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business.\n\n Essential Skills, qualities and Experience required: \n\n • A minimum 12 month’s IFA administration experience, supporting an advisor\n, • Previous regulatory or financial industry experience is desirable\n, • Good written and oral communication skills.\n, • Methodical and organised.\n, • Computer literate\n, • Accurate with good attention to detail.\n, • Problem solving.\n, • Knowledge of the advice process\n, • True collaborator, takes initiative, curious\n, • A desire to learn and develop and step out of comfort zone\n\n Essential Qualifications: \n\n • Good standard of education\n, • Maths and English GCSE, grade 5 or above, or equivalent\n\n Behaviours: \n\n • Commercial Awareness\n, • Innovation\n, • Collaboration\n, • Team contribution\n, • Professionalism\n\n Benefits: \n Private Medical Insurance post probation \n Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) \n 25 days Annual Leave (plus buy and sell up to 5 days) \n Office Christmas close (3-days) \n Life Assurance Health cash plan \n Discretionary performance related bonus \n Employee Assistance Programme \n As well as further flexible benefits to choose from \n

My client is looking for an experienced Financial Planning Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals; this is a new vacancy and has arisen through growth. \n You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial advice practice, my client will also consider candidates from a pension or investment or other transferable admin support backgrounds. \n My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. \n This role is based in my clients city centre office and due to the important nature of this vacancy the role will be permanently office based. \n Role purpose \n\n • To provide sales support to Independent Financial Planners to assist them in obtaining new business and efficient servicing of existing business.\n, • Administration of new and existing life, pension and investment business.\n, • PA support to Financial Planner.\n, • Understanding of the provision of advice to clients in a compliant manner as detailed in the Company’s Manuals.\n\n Responsibilities \n\n • Obtaining new business illustrations and processing of all new business, both online and paper based, as directed by the Technical Planner.\n, • The preparation of client portfolio reports and compliance requirements for appointments.\n, • Detailed knowledge and understanding of the Company’s record keeping requirements to ensure files meet compliance requirements.\n, • Ensure all dealings with customers are carried out in a professional and courteous manner.\n, • Liaising with clients/insurance companies via a variety of methods.\n, • Administration of existing business.\n, • Appointment making, diary-keeping.\n, • Comply with the Company Compliance, TCF, T&C, financial crime and anti-money laundering procedures at all times.\n, • Ensure all supporting documentation is maintained as per the Company’s procedures.\n, • Maintain all standards of performance as required by the Company.\n, • Maintain and record own CPD.\n\n Skills required \n\n • Understanding a range of products provided by the Company, i.e. pensions, investment, life assurance, etc.\n, • Computer literate - competence with using various software, including Microsoft packages.\n, • Knowledge of back office administration system (desirable).\n, • Working towards/maintaining basic technical knowledge and qualification (desirable)\n, • Telephone/communication skills.\n, • Customer service skills.\n\n Qualifications and experience \n\n • Certificate in Financial Planning or working towards (desirable).\n, • Experience of working in a similar customer service/sales environment in financial services (desirable).\n\n Personal attributes \n\n • Customer-oriented, attentive to detail and takes pride in own work\n, • Ability to maintain a professional manner when under pressure\n, • Works well on their own and as part of a team\n, • Proactive, uses initiative and takes ownership\n, • Confident in contributing ideas to enable continuous improvement\n, • Flexible, Adaptable and Organised\n\n Benefits \n Company pension \n 25 days holiday \n Death in Service 3 x Salary \n Health Cash plan \n Annual pay review \n Annual group bonus \n Regular work social events

Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions. \n \n We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term. \n \n As a Financial Services Administrator, you'll provide administrative support to multiple Financial Planners, helping to deliver an outstanding experience for both advisers and clients. Unlike traditional one-to-one support models, this role involves working across several advisers, requiring excellent communication skills, adaptability and the confidence to manage competing priorities. \n The Norwich office is currently undergoing an exciting period of transformation as it becomes more closely aligned with the wider Titan Wealth business. With ongoing process improvements, system enhancements and evolving ways of working, we're looking for someone who embraces change and enjoys being part of a growing and evolving business. \n Key Responsibilities \n Adviser & Client Support \n\n • Prepare client review packs and valuation reports.\n, • Ensure client and policy information is accurate and up to date within back-office systems.\n, • Gather and maintain information from product providers.\n, • Update client plans, contributions, withdrawals and transfer information.\n, • Produce client correspondence and reports as required.\n, • Create and maintain accurate client records and documentation.\n, • Support advisers with meeting preparation and follow-up activity.\n\n Administration & New Business Processing \n\n • Process new business applications efficiently and accurately.\n, • Liaise regularly with product providers regarding client cases.\n, • Monitor outstanding requirements and proactively chase information.\n, • Prepare cases for submission and ensure all required documentation is complete.\n, • Assist with plan information validation and reconciliation activities.\n, • Manage day-to-day client and provider enquiries via telephone and email.\n\n Client Service & Compliance \n\n • Deliver a high standard of customer service at all times.\n, • Ensure agreed client service standards are met.\n, • Maintain compliance with FCA regulations and internal procedures.\n, • Support Treating Customers Fairly (TCF) and Consumer Duty requirements.\n, • Participate in ongoing training and professional development.\n, • Contribute ideas to improve processes and client outcomes.\n\n About you \n This role requires previous experience within a Financial Planning or Wealth Management environment. Candidates must have direct experience supporting Financial Advisers and a solid understanding of the financial planning process. \n We're particularly interested in individuals who demonstrate: \n\n • Previous Financial Planning Administration experience.\n, • Direct experience supporting Financial Advisers.\n, • A confident and proactive personality.\n, • The ability to build strong relationships with multiple advisers and stakeholders.\n, • Excellent organisational skills and attention to detail.\n, • A positive attitude towards change and continuous improvement.\n, • The confidence to challenge appropriately and ensure processes are followed.\n, • The ability to adapt to evolving business needs and ways of working.\n\n Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of: \n \n Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors. \n \n Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile. \n \n Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement. \n \n \n Terms \n • Competitive salary \n • Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) \n • 25 days Annual Leave + public holidays \n • Buy and sell holidays up to 5 days \n • Office Christmas close (3-days) \n • A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance. \n • Hybrid working \n • Further education and training support \n • Discretionary performance related bonus \n • Confidential Employee Assistance Programme \n • 2 days per year for voluntary work \n • And lots of flexible benefits to choose from! \n \n The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.

Legal Cashier Norwich | Permanent | Full-time | Office-based Cooper Lomaz is delighted to be supporting our long-standing client with the appointment of a Legal Cashier to join their friendly and close-knit Accounts team in Norwich. This is a fantastic opportunity for an ambitious and proactive individual looking to develop their career within a well-established and highly respected professional services environment. About the Role As a Legal Cashier, you will play an important role within the firm's Accounts team, supporting the day-to-day financial operations and ensuring client and office accounts are managed accurately and in line with relevant policies and regulations. This is a full-time, office-based position in Norwich, although our client recognises the importance of flexibility and maintaining a healthy work-life balance. Key Responsibilities Daily reconciliation of the firm's bank accounts. Processing incoming monies via internet banking, ensuring funds are investigated and allocated promptly. Processing outgoing payments by electronic transfer or cheque in accordance with firm policies and SRA Accounts Rules. Checking and processing bills. Reviewing client balances and working with fee earners to clear balances following completion, ensuring funds are returned promptly. Processing transfers of costs and disbursements. Liaising with clients by telephone to take card payments. Providing financial support to fee earners and secretaries and assisting with queries via email, telephone and Zoom. Reporting any breaches promptly to the Senior Accounts Manager and ensuring they are appropriately remedied. Logging incoming cheques and arranging postings where required. Supporting the wider Accounts team with any other reasonable duties as required. About You We're looking for someone who is organised, proactive and detail-focused, with the confidence to work effectively in a busy team environment. You will ideally have: Experience using a client accounting system, including reconciling client accounts to bank accounts. Knowledge of SRA rules and regulations relating to client accounts would be desirable. The ability to remain calm and professional under pressure. A flexible and adaptable approach to changing workloads. Excellent communication and interpersonal skills. Strong organisational and time management skills. A high level of accuracy and attention to detail. A motivated and proactive approach to your work. A friendly, confident and professional manner. * A strong customer-service focus. About the Company Our client is an established and highly regarded organisation with a strong reputation for delivering an excellent service to its clients. They pride themselves on creating a supportive, collaborative and inclusive working environment where employees are encouraged to develop their skills and progress their careers. Alongside a positive working culture, the successful candidate will benefit from a comprehensive range of employee benefits and wellbeing initiatives

My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals; this role has arisen out of company growth and is a brand new vacancy. You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial advice practice, my client will also consider candidates from a pension or investment or other transferable admin support backgrounds. My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This role is based in my clients city centre office and due to the important nature of this vacancy the role will be permanently office based. Role purpose To provide sales support to Independent Financial Planners to assist them in obtaining new business and efficient servicing of existing business. Administration of new and existing life, pension and investment business. PA support to Financial Planner. Understanding of the provision of advice to clients in a compliant manner as detailed in the Company’s Manuals. Responsibilities Obtaining new business illustrations and processing of all new business, both online and paper based, as directed by the Technical Planner. The preparation of client portfolio reports and compliance requirements for appointments. Detailed knowledge and understanding of the Company’s record keeping requirements to ensure files meet compliance requirements. Ensure all dealings with customers are carried out in a professional and courteous manner. Liaising with clients/insurance companies via a variety of methods. Administration of existing business. Appointment making, diary-keeping. Comply with the Company Compliance, TCF, T&C, financial crime and anti-money laundering procedures at all times. Ensure all supporting documentation is maintained as per the Company’s procedures. Maintain all standards of performance as required by the Company. Maintain and record own CPD. Skills required Understanding a range of products provided by the Company, i.e. pensions, investment, life assurance, etc. Computer literate – competence with using various software, including Microsoft packages. Knowledge of back office administration system (desirable). Working towards/maintaining basic technical knowledge and qualification (desirable) Telephone/communication skills. Customer service skills. Qualifications and experience Certificate in Financial Planning or working towards (desirable). Experience of working in a similar customer service/sales environment in financial services (desirable). Personal attributes Customer-oriented, attentive to detail and takes pride in own work Ability to maintain a professional manner when under pressure Works well on their own and as part of a team Proactive, uses initiative and takes ownership Confident in contributing ideas to enable continuous improvement * Flexible, Adaptable and Organised Benefits Company pension 25 days holiday Death in Service 3 x Salary Health Cash plan Annual pay review Annual group bonus Regular work social events

This is a fantastic opportunity to join one of the county’s most stellar firms, synonymous with wealth management and a high standard of professionalism and expertise, in their field. At present my client is looking to add a Financial Planning Assistant to complement their team of professionals, you will need to currently work in holistic financial planning and the ideal candidate will have spent a minimum of four years in the industry and previous use of Intelligent Office would be beneficial. As a Financial Planning Assistant you will provide exceptional support to the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times. My clients approach, together with a loyal client base and a talented team, makes joining them as a Financial Planning Assistant a great opportunity for someone who shares their ethos and values. The role is hybrid - 3 days working from my clients Norwich office, 9am to 5pm - Monday to Friday - 2 days homebased. I personally have a history of recruiting top talent for this organisation and the feedback I have from employees is second to none. Key Responsibilities You will help advisers to prepare for client reviews by: Ensuring all client and plan information is up to date on IO Requesting plan information from the respective providers either by post, email or direct from the provider platform. Chase regularly to ensure this is received in time for the meeting. Upload to IO once received. Updating contributions and withdrawals using the transaction history from each provider. Link any transfers within plans Adding the details of any missing policy information to IO as required Validating all funds held within IO, ensuring that unit balances are recorded correctly, and any price feeds automatically pull through to produce an accurate plan value Checking the income expectations on all the clients plans to ensure that these are correctly recorded and update as required Collate the costs and charges information for plans held by clients ensuring the details contain any income from commission, fund based or adviser charges Using the standard templates within IO, create and check the client valuation report and upload to IO Produce any ‘OneNote packs’ requested by the advisers including: Client Charter FE Analytics research on the funds held by the client KID (Key Information Documents) Data capture form from IO Client Valuation Report Producing comparisons between old and new centralised investment propositions Preparing cases for submission to the AST team by producing and completing plan information checklists and chasing providers for missing plan information via phone and email. If requested, the checking and validation of client income expectations held within the system Interrogation of the data and liaison with the adviser to ensure the data held within the system is correct and consequently valuations and revenue will match. Frequently interact with advisers and client support to ensure that we deliver an excellent customer service to all clients Produce client letters as required Answering phone calls as they come in via the Main Hunt Group Ensure that the level of service, as agreed with each client, is delivered in a timely manner. To deal efficiently with all day-to-day telephone and email enquiries from clients and providers. Create and maintain effective client files. New business processing and application submission. Liaising with product providers as and when necessary, chasing as often as required. Keep up to date with new products, technical or legislative changes within the marketplace Always comply with the Compliance policies Engage with training and development as applicable Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business. Essential Skills, qualities and Experience required: A minimum 12 month’s IFA administration experience, supporting an advisor Previous regulatory or financial industry experience is desirable Good written and oral communication skills. Methodical and organised. Computer literate Accurate with good attention to detail. Problem solving. Knowledge of the advice process True collaborator, takes initiative, curious A desire to learn and develop and step out of comfort zone Essential Qualifications: Good standard of education Maths and English GCSE, grade 5 or above, or equivalent Behaviours: Commercial Awareness Innovation Collaboration Team contribution Professionalism Benefits: Competitive salary up to £35,000.00 Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3-days) Life Assurance Health cash plan Discretionary performance related bonus Employee Assistance Programme As well as further flexible benefits to choose from

While the role will involve some selling and converting enquiries into sales, the primary focus is on day-to-day distribution. This includes planning and coordinating deliveries, maximising loads from each truck, and ensuring excellent customer service throughout the order and delivery process. Strong verbal communication and problem-solving skills are therefore essential. Are you a Distribution and Sales Coordinator looking for your next permanent role? If so, please read on as we may just have the role for you. At C&H Quickmix, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others, and ambitious to make things better, then have a read of what we have on offer. We are currently looking for a Distribution and Sales Coordinator to join our friendly C&H Readymix (RMX) team based at our Costessey site, close to Norwich. This role is easily commutable from Norwich, Dereham, Fakenham, Drayton, Taverham, Aylsham, Wymondham, Cringleford, Attleborough, Spixworth, Poringland, and surrounding areas. We are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success. The Role As a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group. The role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met. Key Responsibilities (not exhaustive) Coordinate thedistribution and delivery of our Readymix (RMX) product range to customers Plan and schedule deliveries tomaximise vehicle utilisation and efficiency, ensuring the best use of available trucks Accurately process orders, delivery schedules, and changes, ensuring all information is correct and up to date Act as the key point of contact for customers regardingorder scheduling, delivery times, and queries Support the pricing and raising of quotes and follow these through to order conversion where required Work with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner Maintain excellent customer service standards, demonstrating a confident and friendly telephone manner Resolve delivery, scheduling, or order issues promptly using strong problem-solving skills Prioritise and manage multiple tasks in a fast-paced environment Build and maintain strong working relationships with drivers, internal teams, and customers Develop product and industry knowledge to better understand customer needs and support sales activity where appropriatePlease note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport. The Ideal Candidate It is preferred that the successful candidate for the role of Distribution and Sales Coordinator will have experience in the following: SAP, CRM, and Microsoft IT systems Distribution planning, logistics coordination, or order scheduling Working collaboratively within a team to deliver high service levels Building positive relationships with customers and internal stakeholders Managing competing priorities while maintaining attention to detailIn addition, you will have: Strong interpersonal and communication skills Excellent problem-solving ability Confidence dealing with customers by phone and email Good numeracy and analytical skills A proactive attitude with a willingness to learn and developWhy Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you. Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and Development Training and development opportunities Tarmac iscommittedto being aForces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and arecommittedto creating aninclusiveenvironment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

Parts Sales Executive – Car Trade Parts | Norwich PERMANENT OPPORTUNITY Monday to Friday with 1 in every 3 saturdays, this is paid as overtime. Are you a customer-focused sales professional with experience in parts, automotive, or a fast-paced sales environment? We're recruiting for an exciting opportunity to join a busy Car Trade Parts operation in Norwich as a Parts Sales Executive. This is a fantastic opportunity to work with a leading automotive business, build strong customer relationships, and develop your career with ongoing training and progression opportunities. What's on offer £30,467 + Bonus Structure 33 days' annual leave, including bank holidays Exclusive employee retail discounts Discounts on new and used vehicles, servicing, and maintenance Company pension scheme Family-friendly policies and flexible working options Cycle-to-work scheme Employee wellbeing programme with 24/7 access to healthcare professionals Paid volunteering day each year Company share purchase plan Employee referral bonus scheme Ongoing training and career development Life assurance, with the option to increase cover The Role As a Parts Sales Executive, you'll play a key role in delivering excellent customer service while achieving sales targets and supporting the day-to-day operation of the Trade Parts Centre. Your responsibilities will include: Achieving sales KPIs and revenue targets by accurately identifying customer requirements and recommending the correct parts. Using effective questioning techniques to diagnose customer needs while promoting relevant offers and upselling where appropriate. Delivering outstanding customer service via telephone and face-to-face, managing enquiries, orders, complaints, and credit queries professionally. Building and maintaining strong customer relationships through regular contact and exceptional service. Developing and maintaining a strong understanding of the parts range, promotions, and product benefits to confidently overcome objections and maximise sales opportunities. Accurately processing orders using manufacturer systems, including VIN and parts lookup tools, while maintaining customer records and ensuring compliance with data protection standards. Supporting the wider operation by receiving and allocating stock, assisting with stock checks, sourcing parts, reporting damages, and maintaining displays to manufacturer standards. Working collaboratively with colleagues, suppliers, and manufacturers to support business objectives and continuously improve service levels. Maintaining a professional appearance, organised workspace, and high standards of compliance and customer care. About You We're looking on behalf of our client for someone who enjoys building relationships, thrives in a busy environment, and is passionate about delivering excellent customer service. Ideally, you'll have: Experience in automotive parts, distribution, telesales, or another customer-facing sales environment. Motor industry experience (preferred but not essential). Excellent communication skills with a professional telephone manner. Good IT skills and confidence using computer-based systems. The ability to work both independently and as part of a team. Strong organisational skills with excellent attention to detail. The ability to work efficiently to deadlines while maintaining high levels of customer service. A full UK driving licence. We welcome applications from candidates who may not meet every requirement but have the right attitude, strong customer focus, and a willingness to learn and develop. If you're looking to build a rewarding career within the automotive industry and want to join a supportive employer that invests in its people, we'd love to hear from you

In the role of a Rental Agent, your responsibilities involve assisting customers with their rental needs in both in-person and telephone interactions. Car Rental, we are dedicated to providing outstanding customer service and we strive for success by constantly delivering exceptional serviceto all o

To provide customers with a welcoming, efficient, professional and effective customer service experience, with a high focus on quality and accuracy, adhering to FCA guidelines and TCF principles at all times. You will respond to customer enquiries via telephone, email and post in a timely manner. Th

We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich office. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. For further information about careers, please contact: Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance. Moneyfactscompare.co.uk is the money comparison website with a difference. First launched in 2000 it reaches the customers other comparison websites struggle to find. Moneyfactscompare.co.uk is completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending products. We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich offices. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. The successful candidate will be tasked with generating and following up on new business opportunities, through identifying gaps in business across our main sales areas – data provision, Star Ratings, magazine advertising and digital advertising. They will be responsible for lead generation for customers across banks, building societies and other financial services companies, targeting a wide range of disciplines including Product, Marketing, Communications, Advertising, Research. From Assistant to Executive, Manager to Director, Head of to Chief. The role will involve reaching out via telephone and email to new prospects, maintaining accurate records of outcomes and working with the sales Account Managers to arrange follow-ups. We are looking for an experienced and high-performing B2B Sales Executive who is motivated by the hunt for new business through lead generation. The ideal candidate will have previous experience of new business development or B2B sales in the financial services arena, as well as prior experience in digital/software sales. They will have the ability to adapt messaging according to the target audience. They will be self-motivated with a tenacious approach to identify new opportunities and get through to key decision makers. Previous experience of telemarketing or similar work would be advantageous, along with a knowledge of personal finance products ideally from a banking or building society background. We are looking for someone with a target driven mindset with the confidence and hunger to generate sales independently. This role is part of a dynamic and fun organisation that has been around for over 35 years. • Previous experience of new business development or B2B sales in the financial services arena, • Previous experience in digital/software sales, • Commercial understanding of how affiliate and digital advertising deals work, • Ability to work on own initiative, • Excellent time management skills, with ability to prioritise own workload, • Excellent verbal and written communication skills, • Self-motivated and enthusiastic., • Strong organisational skills, • Applicants must have the right to work in the UK as we do not have a sponsorship license, • Previous experience of telemarketing or similar work, • Experience using CMS tools, • A knowledge of personal finance products ideally from a banking or building society background., • Understanding and experience using Google Analytics Competitive salary, commensurate with experience, plus targeted sales bonus. Full time 35 hours per week Monday-Friday Fully office based with some UK travel on occasion • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Group Life Insurance, • Training and development opportunities, • Free car parking for all staff, two private car parks, • Electric vehicle charging points, • Locker rooms with showers and hairdryer, • Fully air-conditioned offices, • Free football car parking on Norwich City FC match days, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel We have a great opportunity for an experienced National Account Manager to join our team. They will be responsible for selling and acting as a key consultant for the leading online systems and services we provide, driving revenue growth, contract renewals and product expansion. A fantastic opportunity to join the data and analytics function of the UK’s leading provider of personal finance data We have a fantastic opportunity for Customer Journey & Content Specialist to join the Moneyfactscompare.co.uk team. Responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. This is an exciting opportunity for an Editor for INTEREST to take the publication forwards. Moneyfacts Group is the UK’s leading provider of retail financial product data. Pioneering financial comparison technology for over 35 years, Moneyfacts Group plc data is used throughout the UK Financial Industry. #J-18808-Ljbffr

We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich office. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. For further information about careers, please contact: Moneyfacts Group plc is the UK’s leading provider of retail financial product data and has been pioneering financial comparison technology for over 35 years. Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance. Moneyfactscompare.co.uk is the money comparison website with a difference. First launched in 2000 it reaches the customers other comparison websites struggle to find. Moneyfactscompare.co.uk is completely independent and committed to providing the most up-to-date and impartial financial information possible to consumers. Every month hundreds of thousands of consumers compare Savings, ISAs, Mortgages, Insurance, Business Deposits and Commercial Lending products. We have a unique opportunity for a Lead Generation Sales Executive to join our team based in our Norwich offices. This role is responsible for hunting for new business opportunities to deliver revenue growth, supporting the sales activities of our sales teams. The successful candidate will be tasked with generating and following up on new business opportunities, through identifying gaps in business across our main sales areas – data provision, Star Ratings, magazine advertising and digital advertising. They will be responsible for lead generation for customers across banks, building societies and other financial services companies, targeting a wide range of disciplines including Product, Marketing, Communications, Advertising, Research. From Assistant to Executive, Manager to Director, Head of to Chief. The role will involve reaching out via telephone and email to new prospects, maintaining accurate records of outcomes and working with the sales Account Managers to arrange follow-ups. We are looking for an experienced and high-performing B2B Sales Executive who is motivated by the hunt for new business through lead generation. The ideal candidate will have previous experience of new business development or B2B sales in the financial services arena, as well as prior experience in digital/software sales. They will have the ability to adapt messaging according to the target audience. They will be self-motivated with a tenacious approach to identify new opportunities and get through to key decision makers. Previous experience of telemarketing or similar work would be advantageous, along with a knowledge of personal finance products ideally from a banking or building society background. We are looking for someone with a target driven mindset with the confidence and hunger to generate sales independently. This role is part of a dynamic and fun organisation that has been around for over 35 years. • Previous experience of new business development or B2B sales in the financial services arena, • Previous experience in digital/software sales, • Commercial understanding of how affiliate and digital advertising deals work, • Ability to work on own initiative, • Excellent time management skills, with ability to prioritise own workload, • Excellent verbal and written communication skills, • Self-motivated and enthusiastic., • Strong organisational skills, • Applicants must have the right to work in the UK as we do not have a sponsorship license, • Previous experience of telemarketing or similar work, • Experience using CMS tools, • A knowledge of personal finance products ideally from a banking or building society background., • Understanding and experience using Google Analytics Competitive salary, commensurate with experience, plus targeted sales bonus. Full time 35 hours per week Monday-Friday Fully office based with some UK travel on occasion • 25 days holiday plus public holidays + up to 3 days Long Service entitlement, • Birthday day off, • Enhanced Workplace Pension, • Employee Assistance Programme – free access to wellbeing and support tools, • GP24 – free unlimited 24/7 access to a GP, • Group Life Insurance, • Training and development opportunities, • Free car parking for all staff, two private car parks, • Electric vehicle charging points, • Locker rooms with showers and hairdryer, • Fully air-conditioned offices, • Free football car parking on Norwich City FC match days, • Monday Motivation – Free treats on Mondays, • Access to discounted local bus travel We have a great opportunity for an experienced National Account Manager to join our team. They will be responsible for selling and acting as a key consultant for the leading online systems and services we provide, driving revenue growth, contract renewals and product expansion. A fantastic opportunity to join the data and analytics function of the UK’s leading provider of personal finance data We have a fantastic opportunity for Customer Journey & Content Specialist to join the Moneyfactscompare.co.uk team. Responsible for user engagement on Moneyfactscompare.co.uk, acting as a subject matter expert in content and user journey. You will be tasked with driving new and innovative content aimed at increasing revenues earned. This is an exciting opportunity for an Editor for INTEREST to take the publication forwards. Moneyfacts Group is the UK’s leading provider of retail financial product data. Pioneering financial comparison technology for over 35 years, Moneyfacts Group plc data is used throughout the UK Financial Industry. #J-18808-Ljbffr

Company Description Stobart (Part of the Culina Group) is a leading ambient transport and logistics business, providing services to many of the UKs best known brands across core consumer and retail sectors. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive A place where you're valued, challenged, and inspired! Job Description Shift: 4 on 4 off Nights, 18:00-6:00 Salary: up to £32,600 Are you looking for your next step in Transport? Stobart have an exciting opportunity within their retail sector for a Transport Team Manager to oversee the night operation at Bridgwater for a major customer. You will direct, coordinate and + plan activities for the operation whilst complying with legal responsibilities and meeting customer demand at all times. We are looking for someone to motivate and drive the team forward; this is the perfect opening for someone looking for a step into management. This is a fantastic opportunity to grow with Stobart within a thriving sector, providing exposure to a large operation within the Stobart network Main Responsibilities & Objectives: • To support the management of a fleet of drivers and transportstaff ensuring that they work within both legal and company compliance guidelines., • To provide a store network with a first class service, • To ensure operational targets are met on a weekly and monthly basis through effective use of the customers Integrated Transport Management Systems, • To brief / de brief drivers at the start and end of every shift communicating planned requirements providing information on performance, company news and procedures., • Proactively encourage a positive and constructive relationship on site with the union and union representatives., • Increase communication with stores, • Ensure department complies with Road Traffic Act, • Ensure drivers comply with health and safety regulations, • Proactively motivate the transport team by providing guidance and encouragement, • Undertake such duties as may be reasonably required for the effective operation of the function and departmentQualifications What kind of person are we looking for? • Experience of working within a transport/FMCG environment., • Knowledge of transport legislation., • Knowledge of driver management softwares, • Experience of supervising / managing a team, encouragingmotivation and driving performance., • Experience of disciplinary / grievance procedures., • Able to manage conflict and problem solve, • Ability to work on your own initiative, working to strict deadlines and customer focused, • The depot operates 24/7 therefore it is essential that you are flexible in your approach to work.Additional Information As part of our drive to make Stobart a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: • Annual Leave Competitive holiday entitlement of (20 days inclusive of bank holidays), • Pension scheme we want colleagues to enjoy a comfortable retirement so we offer a great contribution of (5)% employee and (3)% employer, • Life Assurance- x 2 your annual salary, • Wellness Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year, • Eye Care Vouchers We can provide you with substantial savings with free eye tests and discounts on prescription glasses, • Reward & Recognition We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards., • Everyday discounts- via our benefit platform you will have access to over 50 retailer discounts for everyday savings! If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam! JBRP1_UKTJ

Sales and Service Advisor Do you enjoy helping customers, building relationships and turning enquiries into sales opportunities? We're looking for a motivated and customer-focused Sales and Service Advisor to join our growing team. This is a varied role combining customer service, sales support and quotation management, helping customers find the right repair and maintenance solutions while maximising commercial opportunities. As the first point of contact for inbound enquiries, you'll provide an outstanding customer experience, prepare quotations, identify customer needs, and confidently upsell and cross-sell relevant services to drive revenue and customer satisfaction. Key Responsibilities • Handle inbound customer enquiries via phone, email and online channels., • Prepare accurate quotations for repair, maintenance and service work., • Identify opportunities to upsell and cross-sell products and services., • Follow up quotations to convert enquiries into booked work., • Build strong customer relationships through excellent service and communication., • Coordinate with internal teams to ensure timely and efficient service delivery., • Maintain accurate customer records and job information., • Support business growth by maximising every customer interaction. What We're Looking For • Experience in customer service, internal sales, sales administration, telesales, account management or service coordination., • A confident communicator with strong telephone and relationship-building skills., • Commercially minded with the ability to identify sales opportunities., • Experience producing quotations, estimates or sales proposals would be advantageous., • Strong organisational skills and attention to detail., • Comfortable using CRM systems and Microsoft Office applications. Why Join Us? • Competitive Salary, • 31 Days holiday per annum, including Banks Hols, increasing to 33 days with service, plus your birthday off annually, • Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme & mental health resources, • Heavily discounted employee purchase scheme on all Company products, • Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones If you're passionate about delivering excellent customer service, enjoy sales conversations and thrive in a fast-paced environment, we'd love to hear from you. Apply today and help us deliver exceptional service while driving valuable sales opportunities for our customers. Key Search Terms: Sales Advisor, Customer Service Advisor, Internal Sales, Sales Support, Service Advisor, Quotation Administrator, Customer Success, Upselling, Cross-selling, Account Management, Estimator, Repairs, Maintenance, Customer Care, Contact Centre, Inbound Sales. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ

Sureserve Sureserve mission is to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions. We are playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. We provide trusted high-quality solutions that focus on energy efficiency, warm, safe, and compliant homes, and an improved quality of life for residents. With a Nationwide reach, regional and local relationships and expertise, and commitment to excellent client service we are set up to be a trusted partner for now and the future. Sureserve Compliance Central We are a national company offering market leading heating & hot water solutions from a network of regional offices across the East of England and the Midlands, strategically positioned to ensure comprehensive coverage and uncompromised access to our clients We are seeking an experienced gas engineer to join our busy team to carry out service, and repairs on domestic heating and hot water systems for our customers. Overview of Role: The primary responsibility of the Heating Engineer will be to maintain and repair heating systems in our clients' properties. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction. Key Responsibilities: Carry out service and maintenance works on a variety of domestic properties across the region. Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards. Communicate updates and progress of work, completing the required paperwork electronically and manually. Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during your daily work. To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements. Key Attributes & Requirements: Gas qualifications are essential for this role including as a minimum CCN1, CENWAT, HTR1, CKR1. Out of Hours evening and weekend cover on a rota basis is required as part of this role A friendly and professional attitude to build strong relationships with clients & tenants It is important that we complete all the appropriate criminal and reference checks before you start working with us. Working hours: We are committed to providing a flexible work pattern and enhanced pay rates: 5 days per week (Mon - Fri) 8am to 5pm - 40 hrs 4 days per week (working days to be agreed 8am to 7pm 40 hrs with a shift enhancement of up to £4160 per annum 5 days per week (Mon - Fri) 8am to 5.30pm - 42.5 hrs with a shift enhancement of up to £2749 per annum 1 hour for lunch daily, call out rota to go on doing evenings & weekend work. What We Offer: Company vehicle and fuel card Bonuses and enhanced payment options Support provided for professional qualifications Employee wellbeing programme, occupational health support, telephone support- counselling for staff Service level awarded annual leave Enhanced maternity & paternity packages Dental/Healthcare cash plan Cycle to Work Scheme Electric Vehicle Leasing Scheme Gender & Equality Working Group Sureserve Academy- a platform for development, career progression Employee Voice programme Social activities for all of our Teams Sureserve Legends- celebrating the fantastic ways in which our employees live our values. Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Join us in our mission to deliver excellence across the UK. TPBN1_UKTJ

About Us At Anglian, we are a leading home improvement company committed to delivering high-quality products and exceptional customer service. Our success is built on innovation, dedication, and a customer-first approach. Join us and play a key role in helping home owners improve their homes while developing your career The Role We’re looking for enthusiastic, confident people who enjoy speaking with customers by phone and online. Sales experience is helpful but not essential, as full training is provided. This is not cold calling. You’ll contact existing customers and people who have shown interest in our products, identifying opportunities and booking qualified appointments for our sales team. This is a part-time role, working between Monday to Friday between 9:00am/9:30am and 2:00pm/2:30pm and one weekend day, making it ideal for candidates seeking work-life balance while developing a rewarding career. The successful candidate will be motivated, target-driven, possess excellent communication skills, and have a professional and engaging telephone manner. Key Responsibilities Contact prospective customers by phone. Maximise customer data opportunities and overcome objections. Generate quality sales leads from enquiries and interactions. Meet targets using strong product and service knowledge. Understand customer needs and guide them through our products. Book appointments for sales representatives. Deliver great customer service while meeting targets. What We're Looking For Experience in telesales, customer service, retail, or estate agency is useful. Excellent verbal communication and listening skills. Ability to meet targets while delivering a positive customer experience. Self-motivated, resilient, and driven. Basic IT skills. Why Join Us? Competitive salary with performance-related bonus opportunities of up to £9,000 per annum (up to £750 per month). 31 days' holiday, increasing to 33 days after two years' service (pro rata) An additional paid day off for your birthday. Regular team incentives, competitions, and recognition programmes. Paid volunteering day each year. Health and wellbeing support, including EAP, mental health resources, occupational health, and discounted gyms. Employee discounts with major retailers, supermarkets, restaurants, entertainment venues, and mobile providers. Generous staff discount scheme on all Anglian products. Modern breakout and games room facilities. Ready to Join Us? If you’re looking for a rewarding part-time role where your achievements are recognised, we’d love to hear from you. Important Information About Right to Work We welcome candidates who already have the right to work in the UK or can obtain it independently. This role does not meet Home Office sponsorship requirements. For more information on UK work eligibility, visit (url removed) Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Parts Sales Executive – Car Trade Parts | Norwich PERMANENT OPPORTUNITY Monday to Friday with 1 in every 3 saturdays, this is paid as overtime. Are you a customer-focused sales professional with experience in parts, automotive, or a fast-paced sales environment? We're recruiting for an exciting opportunity to join a busy Car Trade Parts operation in Norwich as a Parts Sales Executive. This is a fantastic opportunity to work with a leading automotive business, build strong customer relationships, and develop your career with ongoing training and progression opportunities. What's on offer £30,467 + Bonus Structure 33 days' annual leave, including bank holidays Exclusive employee retail discounts Discounts on new and used vehicles, servicing, and maintenance Company pension scheme Family-friendly policies and flexible working options Cycle-to-work scheme Employee wellbeing programme with 24/7 access to healthcare professionals Paid volunteering day each year Company share purchase plan Employee referral bonus scheme Ongoing training and career development Life assurance, with the option to increase cover The Role As a Parts Sales Executive, you'll play a key role in delivering excellent customer service while achieving sales targets and supporting the day-to-day operation of the Trade Parts Centre. Your responsibilities will include: Achieving sales KPIs and revenue targets by accurately identifying customer requirements and recommending the correct parts. Using effective questioning techniques to diagnose customer needs while promoting relevant offers and upselling where appropriate. Delivering outstanding customer service via telephone and face-to-face, managing enquiries, orders, complaints, and credit queries professionally. Building and maintaining strong customer relationships through regular contact and exceptional service. Developing and maintaining a strong understanding of the parts range, promotions, and product benefits to confidently overcome objections and maximise sales opportunities. Accurately processing orders using manufacturer systems, including VIN and parts lookup tools, while maintaining customer records and ensuring compliance with data protection standards. Supporting the wider operation by receiving and allocating stock, assisting with stock checks, sourcing parts, reporting damages, and maintaining displays to manufacturer standards. Working collaboratively with colleagues, suppliers, and manufacturers to support business objectives and continuously improve service levels. Maintaining a professional appearance, organised workspace, and high standards of compliance and customer care. About You We're looking on behalf of our client for someone who enjoys building relationships, thrives in a busy environment, and is passionate about delivering excellent customer service. Ideally, you'll have: Experience in automotive parts, distribution, telesales, or another customer-facing sales environment. Motor industry experience (preferred but not essential). Excellent communication skills with a professional telephone manner. Good IT skills and confidence using computer-based systems. The ability to work both independently and as part of a team. Strong organisational skills with excellent attention to detail. The ability to work efficiently to deadlines while maintaining high levels of customer service. A full UK driving licence. We welcome applications from candidates who may not meet every requirement but have the right attitude, strong customer focus, and a willingness to learn and develop. If you're looking to build a rewarding career within the automotive industry and want to join a supportive employer that invests in its people, we'd love to hear from you

Service Advisor Red Recruitment is recruiting a Service Advisor for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience. If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity. This is a great career opportunity with excellent progression and a chance to develop your sales skills. Benefits and Package for Service Advisor: Salary: £24,979.50 Per Annum with on-target earnings (Average OTE up to £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid - 2 Days a Week from Home 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Service Advisor: Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Service Advisor: Have an excellent telephone manner Previous experience within a sales or call centre environment Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated If you have the relevant skills and experience as a Service Advisor and are interested in the position, please apply now! Red Recruitment (Agency)

Sales Agent - Monday to Friday (weekends off!) £29,000 k - £50,000 k per annum OTE, Salary PLUS commission Fully paid training provided After the two week training programme the hours will be Monday to Friday 8am to 6.15pm. Saturday and Sunday off No previous sales experience required - you must be confident on the telephone and have an upbeat and enthusiastic personality, with some previous customer service skills. A fantastic opportunity based in Hellesdon, Norwich, the successful candidate will earn an hourly rate plus generous commission, £29,000 - £50,000K OTE When it comes to direct marketing campaigns, this company are the experts. Serving the Eco home improvements and renewable energy industries, they are known for quality customer service. My client has an ethos of promoting from within, so there will be opportunities readily available for the successful Customer Service Advisor to progress to areas such as Team Leader and Senior Floor Leader given the right attitude. Your main responsibilities will include but are not limited to: Making outbound calls - all warm calls! Everyone has expressed an interest in taking your call Processing customers applications and converting to appointments/leads Building rapport with customers Updating the CRM system Meeting KPI’s WARM CALLING ONLY To become part of the team you must be driven and enthusiastic. My client are looking for someone who relishes problem solving and ensuring customers get the best service possible. In addition, the following key skills are essential: Excellent verbal and written communication skills Great Telephone manner Confident and ambitious Benefits: OTE up to 50k PLUS Paid every hour you work PLUS bonus Paid holidays every weekend off! * Pension Scheme Hours: 8.00AM- 6:15PM. Monday - Friday, Saturday and Sunday off! I look forward to hearing from you yes YOU

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

About Us At Everest, we are committed to providing high-quality products and exceptional service, delivered by talented individuals who take pride in what they do. Our values are innovation, communication, ownership and collaborative networking, and we are looking for people who share our passion and want to contribute to our continued success. The Role We’re looking for people who can have great conversations over the phone with our customers. Whether you're a seasoned Call Centre Executive, or if are brand new to the sector, we will provide the necessary training to ensure you succeed. The conversations you have are with previous or interested parties, and your role as a Contact Centre Executive is to turn those conversations into leads for our sales team. The ideal candidate will be focused, like working to targets, have strong communication skills and a fabulous telephone manner. What you’ll be doing Engaging with prospective customers over the phone Maximising opportunities from call data and overcoming objections Securing a sales lead through outbound calls to previous enquiries Achieving set sales performance targets through excellent product knowledge and services available to the prospective customer Listen to what our customers want and walk them through our product ranges Securing an appointment for our sales team to meet our customer and complete the sale Meeting set targets through your product knowledge and excellent customer service What we're looking for Great verbal communication skills A proven track record of meeting and exceeding targets, while providing an excellent customer experience Determination to succeed, focus to remain motivated, ambition to progress Skills in telesales, retail, estate agency or customer service desirable Basic IT skills Ability to work in a team and follow direction Being self-motivated What We Offer Competitive salary and performance related bonus up to an extra £9k per annum or £750 each month 31 days holiday, increasing to 33 days after 2 year’s service (pro rata) And additional paid day off for your birthday Regular team incentives, competitions, and rewards Paid time off annually to volunteer Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources. Group perks & discounts on most major high street retailers including food shopping, days out, cinema, theatre, dining, mobile phones Heavily discounted employee purchase scheme on all Company products Break out games room Ready to make a difference in the home improvement industry? Join us and be a part of transforming homes and improving lives. We're excited to welcome dedicated individuals to our team! Important Information About Right to Work We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. If you’re unsure about your eligibility, you can find helpful information on the UK government website

Sales Advisor Red Recruitment is recruiting a Sales Advisor for our client based in Norwich who specialises in 24/7 Care solutions on a full-time basis. This role is a mix of sales and customer service, making it perfect for a natural communicator who can spot opportunities looking to grow or expand their sales experience. If you have an empathetic approach and like working in a fast-paced environment, delivering outstanding customer experiences to vulnerable customers, this could be your next opportunity. This is a great career opportunity with excellent progression and a chance to develop your sales skills. Benefits and Package for Sales Advisor: Salary: £24,979.50 Per Annum with on-target earnings (Average OTE up to £36,000) Hours: 37.5 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid - 2 Days a Week from Home 233 hours annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Advisor: Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Advisor: Have an excellent telephone manner Previous experience within a sales or call centre enviornment Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated If you have the relevant skills and experience as a Sales Advisor and are interested in the position, please apply now! Red Recruitment (Agency)

This is a fantastic opportunity to join one of the county’s most stellar firms, synonymous with wealth management and a high standard of professionalism and expertise, in their field. At present my client is looking to add a Financial Planning Assistant to complement their team of professionals, you will need to currently work in holistic financial planning and the ideal candidate will have spent a minimum of four years in the industry and previous use of Intelligent Office would be beneficial. As a Financial Planning Assistant you will provide exceptional support to the Financial Planners in a variety of ways, ensuring a fully compliant service and excellent client experience is maintained at all times. My clients approach, together with a loyal client base and a talented team, makes joining them as a Financial Planning Assistant a great opportunity for someone who shares their ethos and values. The role is hybrid - 3 days working from my clients Norwich office, 9am to 5pm - Monday to Friday - 2 days homebased. I personally have a history of recruiting top talent for this organisation and the feedback I have from employees is second to none. Key Responsibilities You will help advisers to prepare for client reviews by: Ensuring all client and plan information is up to date on IO Requesting plan information from the respective providers either by post, email or direct from the provider platform. Chase regularly to ensure this is received in time for the meeting. Upload to IO once received. Updating contributions and withdrawals using the transaction history from each provider. Link any transfers within plans Adding the details of any missing policy information to IO as required Validating all funds held within IO, ensuring that unit balances are recorded correctly, and any price feeds automatically pull through to produce an accurate plan value Checking the income expectations on all the clients plans to ensure that these are correctly recorded and update as required Collate the costs and charges information for plans held by clients ensuring the details contain any income from commission, fund based or adviser charges Using the standard templates within IO, create and check the client valuation report and upload to IO Produce any ‘OneNote packs’ requested by the advisers including: • Client Charter, • FE Analytics research on the funds held by the client, • KID (Key Information Documents), • Data capture form from IO, • Client Valuation Report Producing comparisons between old and new centralised investment propositions, • Preparing cases for submission to the AST team by producing and completing plan information checklists and chasing providers for missing plan information via phone and email., • If requested, the checking and validation of client income expectations held within the system, • Interrogation of the data and liaison with the adviser to ensure the data held within the system is correct and consequently valuations and revenue will match., • Frequently interact with advisers and client support to ensure that we deliver an excellent customer service to all clients, • Produce client letters as required, • Answering phone calls as they come in via the Main Hunt Group, • Ensure that the level of service, as agreed with each client, is delivered in a timely manner., • To deal efficiently with all day-to-day telephone and email enquiries from clients and providers., • Create and maintain effective client files., • New business processing and application submission., • Liaising with product providers as and when necessary, chasing as often as required., • Keep up to date with new products, technical or legislative changes within the marketplace, • Always comply with the Compliance policies, • Engage with training and development as applicable, • Perform ad hoc tasks as and when required, always bearing in mind TCF and the needs of the business. Essential Skills, qualities and Experience required: • A minimum 12 month’s IFA administration experience, supporting an advisor, • Previous regulatory or financial industry experience is desirable, • Good written and oral communication skills., • Methodical and organised., • Computer literate, • Accurate with good attention to detail., • Problem solving., • Knowledge of the advice process, • True collaborator, takes initiative, curious, • A desire to learn and develop and step out of comfort zone Essential Qualifications: Good standard of education Maths and English GCSE, grade 5 or above, or equivalent Behaviours: Commercial Awareness Innovation Collaboration Team contribution Professionalism Benefits: Competitive salary up to £35,000.00 Private Medical Insurance post probation Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee) 25 days Annual Leave (plus buy and sell up to 5 days) Office Christmas close (3-days) Life Assurance Health cash plan Discretionary performance related bonus Employee Assistance Programme As well as further flexible benefits to choose from

While the role will involve some selling and converting enquiries into sales, the primary focus is on day-to-day distribution. This includes planning and coordinating deliveries, maximising loads from each truck, and ensuring excellent customer service throughout the order and delivery process. Strong verbal communication and problem-solving skills are therefore essential. Are you a Distribution and Sales Coordinator looking for your next permanent role? If so, please read on as we may just have the role for you. At C&H Quickmix, who you are matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others, and ambitious to make things better, then have a read of what we have on offer. We are currently looking for a Distribution and Sales Coordinator to join our friendly C&H Readymix (RMX) team based at our Costessey site, close to Norwich. This role is easily commutable from Norwich, Dereham, Fakenham, Drayton, Taverham, Aylsham, Wymondham, Cringleford, Attleborough, Spixworth, Poringland, and surrounding areas. We are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success. The Role As a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group. The role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met. Key Responsibilities (not exhaustive) Coordinate thedistribution and delivery of our Readymix (RMX) product range to customers Plan and schedule deliveries tomaximise vehicle utilisation and efficiency, ensuring the best use of available trucks Accurately process orders, delivery schedules, and changes, ensuring all information is correct and up to date Act as the key point of contact for customers regardingorder scheduling, delivery times, and queries Support the pricing and raising of quotes and follow these through to order conversion where required Work with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner Maintain excellent customer service standards, demonstrating a confident and friendly telephone manner Resolve delivery, scheduling, or order issues promptly using strong problem-solving skills Prioritise and manage multiple tasks in a fast-paced environment Build and maintain strong working relationships with drivers, internal teams, and customers Develop product and industry knowledge to better understand customer needs and support sales activity where appropriatePlease note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport. The Ideal Candidate It is preferred that the successful candidate for the role of Distribution and Sales Coordinator will have experience in the following: SAP, CRM, and Microsoft IT systems Distribution planning, logistics coordination, or order scheduling Working collaboratively within a team to deliver high service levels Building positive relationships with customers and internal stakeholders Managing competing priorities while maintaining attention to detailIn addition, you will have: Strong interpersonal and communication skills Excellent problem-solving ability Confidence dealing with customers by phone and email Good numeracy and analytical skills A proactive attitude with a willingness to learn and developWhy Tarmac We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including: Bonus scheme Enhanced holiday entitlement Contributory pension scheme Access to the Tarmac Reward website with discounts on retailers, holidays, etc. Access to our Employee Assistance helpline for free and confidential advice Access to our Employee Communities, where you can network, learn from others, and increase your awareness of the support available to you. Our three Employee Communities are: Health and Wellbeing, Inclusion and Identity, Personal Growth and Development Training and development opportunities Tarmac iscommittedto being aForces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us. We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and arecommittedto creating aninclusiveenvironment for everyone.If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you. Ready to build your future? Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long! #Tarmac #TarmacCareers Tarmac Trading Limited

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