Assistant Manager
1 year ago
Orlando
Job Description We are seeking a highly motivated and experienced individual to join our team as an Assistant Manager. As an Assistant Manager, you will play a crucial role in supporting the overall operations and management of our car wash facility. You will assist the Site Manager in overseeing daily operations, ensuring excellent customer service, and maintaining a smooth workflow. Responsibilities: 1. Operational Support: • Assist the Site Manager in overseeing the day-to-day operations of the car wash facility., • Implement and enforce company policies and procedures to ensure efficient operations., • Monitor and maintain inventory levels of chemicals, equipment, and other necessary items., • Conduct regular inspections to ensure cleanliness, organization, and adherence to quality standards., • Assist in scheduling and coordinating shifts, ensuring adequate staffing levels. 2. Customer Service: • Provide exceptional customer service by addressing customer inquiries and concerns promptly and professionally., • Assist management to resolve customer issues and complaints in a timely and satisfactory manner., • Assist in training and guide staff members on delivering excellent customer service., • Foster a customer-centric culture among the team to enhance customer satisfaction and loyalty. 3. Staff Supervision and Training: • Assist in training new team members., • Provide ongoing coaching, guidance, and performance feedback to the crew members., • Partnering with Site Manager on employee performance and productivity., • Foster a positive and collaborative work environment, promoting teamwork and employee morale. 4. Safety and Compliance: • Ensure employee compliance with all safety regulations and company policies while on duty., • Conduct regular safety inspections and implement corrective measures as needed., • Assist in training staff on safety protocols and procedures., • Maintain accurate records of incidents, accidents, and safety-related activities. 5. Administrative Tasks: • Assist in maintaining accurate and up-to-date records, including sales reports, employee schedules, and customer data., • Assist in budgeting and monitoring expenses to ensure financial targets are met., • High school diploma or equivalent, • Previous experience in a supervisory or assistant manager role, preferably in the car wash or service industry., • Strong leadership and management skills, with the ability to motivate and inspire a team., • Excellent communication and interpersonal skills., • Strong problem-solving and decision-making abilities., • Proficient in using computer systems and software for administrative tasks., • Ability to work flexible hours, including weekends and holidays., • Must be able to walk, stand, bend, stoop, twist, etc. For extended periods of time and perform activities involving holding, grasping, pulling and turning, • Competitive Pay, • Paid Time Off, • Flexible Hours, • Employee Bonuses & Commissions, • Health, Dental, and Vision insurance, • 401K Match, • Parental Leave Joining our team as an Assistant Manager offers a rewarding opportunity to contribute to the success of our car wash facility while gaining valuable management experience. If you have a passion for customer service, team leadership, and operational excellence, we would love to hear from you. Note: This job description is intended to provide a general overview of the responsibilities and requirements of the position and may be subject to change or modification to meet the needs of the business. Powered by JazzHR ThVeUsFqhf