Front Desk Medical Receptionist
hace 6 días
Emeryville
Job Description A multidisciplinary specialty medical practice is seeking a full-time Medical Receptionist who is friendly, energetic, and organized. Essential duties and responsibilities include but are not limited to the following: Essential duties and responsibilities include but are not limited to the following: • Provide outstanding customer service, • Greet patients and guests in a professional, friendly, and hospitable manner, • Check patients in/out, verify patient demographics, collect copayments, and update insurances as appropriate, • Answer, screen, and route incoming telephone calls with professional etiquette, • Answer routine inquiries and forward complex inquiries to appropriate personnel, • Schedule follow-up appointments, • Audit scheduled appointments, • Verify commercial insurance eligibility and benefits, • Process authorizations for HMO and Medicare office visits, • Keep waiting room neat and stocked with magazines and cups for water, • Perform a variety of other clerical and reception duties, • Experience working in a medical office (e.g. medical office administrative assistant, medical assistant certification, etc.) is highly desirable, • Previous workers' compensation experience preferred, • Previous HMO and PPO insurance verification experience, • Working knowledge of EMR systems preferred, • Exceptional customer service skills, • Outgoing and energetic personality, • Excellent phone etiquette, • Highly effective interpersonal, verbal, and written communication skills, • Dedicated to providing excellent service to all patients, • Strong organizational skills and the ability to multitask, • Exercised patience in a high-volume, high-stress environment, • Great team player, • Type at least 40 wpm, • PTO, • 8 paid holidays annually, • Medical, dental, and vision plan options Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insuranceCompany DescriptionPain & Rehabilitative Consultants Medical Group (PRCMG) is a leading Northern California practice providing comprehensive, evidence-based pain management and rehabilitative care through a multidisciplinary team dedicated to improving function and quality of life.Pain & Rehabilitative Consultants Medical Group (PRCMG) is a leading Northern California practice providing comprehensive, evidence-based pain management and rehabilitative care through a multidisciplinary team dedicated to improving function and quality of life.