Trabajos receptionist en Hartford, Connecticut - Page 2Crear alertas

Job DescriptionDescription: Job Summary: Charter Oak Health Center is seeking a Patient Service Representative to join our team. In this role, you will be responsible for scheduling, registration, insurance verification, and other front-office tasks while maintaining a professional and welcoming environment. The ideal candidate will have a strong background in healthcare setting, customer service role, or administrative position. This position offers an exciting opportunity to make a difference in the community while advancing your career in healthcare. Key Responsibilities: Patient Interaction • Greet and check in patients promptly and courteously., • Assist patients with completing registration forms and ensure accuracy in data collection., • Explain clinic policies, financial responsibility, and payment options to patients., • Address patient questions, concerns, or complaints and escalate when necessary. Scheduling and Communication • Schedule, confirm, and reschedule patient appointments using the electronic health record (EHR) system., • Communicate appointment reminders via phone, email, or text., • Maintain accurate records of cancellations and no-shows., • Insurance and Billing Verify patient insurance eligibility and coverage prior to appointments., • Collect and process co-payments, fees, and balances in accordance with clinic policies., • Assist patients with applications for sliding fee scales or other financial assistance programs. Administrative Duties • Maintain and update patient information in EHR., • Ensure the waiting area is clean, organized, and welcoming., • Process medical record requests and maintain confidentiality per HIPAA guidelines. Collaboration • Work closely with clinical staff to coordinate patient care and ensure timely service delivery. • Diploma from an accredited Medical Assistant program required., • Current CPR certification required, • High school diploma or equivalent, • Bilingual in English and Spanish preferred not required., • Must be willing to work a flexible work schedule. Charter Oak Health Center Offers Outstanding Benefits That Include: • Health Insurance: Comprehensive medical, dental, and vision coverage, • Generous Paid Time Off (PTO): PTO, Personal, and eight paid holidays, • Retirement Plans: 403 B plan with company vesting, • HRSA and Public Service Loan Forgiveness