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Location: North LondonSalary: £60,112.67 per annum, plus up to 5% PRP bonusReporting to: Assistant Director, Major Works Role Overview The Legal Counsel – Construction will lead on litigation and latent defect claims, providing expert legal advice and oversight across a range of complex construction-related matters. This includes drafting and reviewing contracts, managing dispute resolution processes, and supporting procurement activities. The role also involves collaboration with internal teams and external legal professionals, ensuring legal compliance and best practice across all construction projects. Key Responsibilities A. Legal and Contractual Duties • Lead and manage latent defect claims, including reviewing historical documentation, construction contracts, warranties, and insurance terms., • Provide clear, concise legal advice in plain English for internal stakeholders., • Advise on all aspects of construction contracts, including payments, extensions of time, loss and expense, defects, procurement, and insurance., • Draft and amend contracts such as building contracts, development agreements, consultant and contractor appointments, and associated documents (e.g. warranties, novations, assignments)., • Review and contribute to adjudication and arbitration submissions., • Oversee proceedings in the Technology and Construction Court., • Maintain a precedent library of construction contracts and bespoke clauses., • Support the Special Projects Team on complex procurement exercises., • Deliver training and guidance to Property Services staff on construction law and contracting best practices., • Maintain and update case records across digital and manual systems., • Ensure accurate and timely updates to project trackers and file structures., • Conduct audits to ensure compliance and completeness of documentation., • Liaise with solicitors and barristers, preparing bundles and reports as required., • Set up purchase orders and process invoices related to legal and construction matters., • Reconcile supplier accounts and audit external works against invoiced services., • Work closely with Special Project Surveyors to progress latent defect claims., • Ensure evidence is correctly documented and deadlines are met., • Provide legal support and guidance throughout the claims process., • Liaise with residents and colleagues to deliver customer service aligned with Newlon’s values., • Support the effective operation of the Special Projects Team., • Contribute to the resolution of complex complaints, ensuring responses are thorough, timely, and customer-focused. This role requires a proactive, detail-oriented Litigation Lawyer/ Solicitor with Construction-related case experience. You must have eligibility to work in the U.K. to apply as sponsorship is not available for this position. To apply, please get in touch with your CV and details of your salary expectations and notice period.

In order to provide an exceptional service to our guests, you will be reporting into our Front of House Manager and liaise with our Guest Experience and Duty Managers ensuring that overnight complaints are handled effectively, glitches logged and the appropriate service recovery is actioned. You wil

Join us as a Product and Proposition Manager - Faster Payments at Barclays where you will help shape the future of banking by managing all domestic payments with a particular focus on Faster Payments and electronic payments. The team is responsible for ensuring the safe and convenient movement of money for customers across all channels, making sure funds are accurately received and aligned with regulatory requirements. The role will contribute to optimising the customer journey, strengthening the payments control environment, and driving innovation within payments services. The successful candidate will be customer-focused, with an understanding of customer journey frameworks and digital services offered by Barclays. They will combine a good governance and control mindset with good numeracy and analytical competencies. The role requires excellent communication skills-both written and verbal-and the ability to present complex ideas clearly. Building good stakeholder relationships and working effectively within delivery environments will also be key. To be successful as a Product and Proposition Manager - Faster Payments, you should have: • Product or proposition experience., • Demonstrable exposure to governance and controls., • Considerable numeracy competencies with evidence of analytical capability., • Proven communication skills, both written and verbal., • Experience of working within delivery-focused environments. This role can be based in London, Northampton, Manchester, or Glasgow. Purpose of the role To manage and develop existing and new products and/or services; and where applicable, ownership of related customer and colleague journeys, develops the product strategy, drive change through Barclays execution teams, make key decisions in the product lifecycle and own associated outcomes for customers, colleagues and the bank, achieved through appropriate service level agreements, regulatory compliance, risk management and controls. Accountabilities • Development of customer level strategies & solutions that are tailored to customers' needs., • Subject Matter Expert in the applicable Product/Proposition team and be able to confidently guide and advise stakeholders at all levels in the Bank on the application of existing and new products/propositions and related customer and colleague journeys., • Development of product propositions, and/or service strategy, define the priorities for delivering the outcomes needed to deliver the strategy and lead execution of the priorities., • Development of different commercial and business models through a strong understanding of the financial drivers of the P&L for the relevant segment/ proposition/ journey., • Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of the new product., • Monitoring of market trends and analysis feedback from internal employees and target customers through prototypes, user testing sessions, and beta programs to identify areas for improvement to refine the product / process before launch., • Management of comprehensive launch plans and technical deployments for products that establish rollout timelines, marketing strategies, training initiatives and communication channels to promote the launch new products effectively., • To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions., • Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes, • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others., • OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes., • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues., • Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda., • Take ownership for managing risk and strengthening controls in relation to the work done., • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function., • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy., • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively., • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.

Senior Sous Chef - Kia Oval £46,000 - 40 hours per week Overview: The Kia Oval is an international cricket ground in Kennington, in the London Borough of Lambeth, South London. The Oval has been the home ground of Surrey County Cricket Club since it was opened in 1845. It was the first ground in England to host international Test cricket in September 1880. The final Test match of the English summer is traditionally played there. The Kia Oval is a very busy venue Surrey men’s and women’s teams play a huge amount of cricket there alongside the likes Oval Invincibles and England Cricket. Key Responsibilities The Position: As a Senior Sous Chef, you will play a crucial role in supporting the Head Chef in delivering high-quality dishes during cricket events, including county matches, hundreds, international’s and T20s. You will oversee kitchen operations, manage kitchen staff, and ensure that all culinary activities meet the highest standards of quality and hygiene. • Assist the Head Chef: Support the Head Chef in all kitchen operations during match days, ensuring smooth and efficient service., • Food Preparation: Prepare and present high-quality dishes in line with company guidelines and match day requirements., • Menu Development: Collaborate with the Head Chef to develop and refine menus tailored to cricket events., • Staff Management: Supervise and train junior chefs and kitchen staff, ensuring effective communication and teamwork., • Inventory Management: Order and maintain inventory of food supplies, ensuring all ingredients are fresh and available., • Quality Control: Monitor the quality of food products used for cooking and ensure adherence to health and safety standards., • Innovation: Implement innovative recipes and presentation techniques to enhance the culinary experience for guests., • Compliance: Ensure compliance with all health and safety regulations within the kitchen area. Specific Responsibilities: Match Day Operations: • Coordinate with the Head Chef to plan and execute match day menus., • Ensure timely preparation and delivery of meals for players, staff, and VIP guests., • Lead and motivate the kitchen team during high-pressure match days., • Conduct regular training sessions to improve skills and maintain high standards., • Conduct regular quality checks on food preparation and presentation., • Ensure all dishes meet the established standards of taste, texture, and appearance., • Collaborate with the Head Chef to create innovative and appealing menus., • Adapt menus based on seasonal ingredients and dietary requirements., • Monitor stock levels and order supplies as needed., • Manage inventory to minimize waste and control costs., • Ensure all kitchen activities comply with health and safety regulations., • Maintain cleanliness and hygiene standards in all kitchen areas., • Liaise with other departments (e.g., event management, hospitality) to ensure seamless service., • Communicate effectively with the Head Chef and kitchen staff to coordinate tasks., • Interact with guests to gather feedback and ensure satisfaction., • Address any issues or complaints promptly and professionally., • To be a team player, assisting other team members when necessary., • To compile all food orders for sections under your supervision, ensuring food standards and cost are agreed with the Head Chef; to ensure stock, deliveries and wastage are all checked and recorded in line with company and food standards., • To adhere to the company’s Hygiene, Health and Safety policies., • To rigorously follow the company cleaning schedules., • To take responsibility for contributing towards your own development with the guidance of the Sous / Head Chef and attend training courses as identified., • To show commitment to company values in all aspects of your role., • To act as a positive ambassador for the business., • To attend to any reasonable request made by the client or Management., • To attend training sessions when required.

PE Global Healthcare is seeking a Clinical Director to work in Melbourne, Australia, with Lumus Imaging, Australia’s foremost provider of diagnostic imaging services, who are dedicated to offering affordable, accessible and timely diagnostic services across Australia. With a network spanning over 150 imaging sites nationwide, including community-based clinics and hospital-located centres, Lumus offers a full suite of advanced modalities: X-ray, ultrasound, CT, MRI, mammography, PET-CT, nuclear medicine and interventional radiology. Every year, more than three million radiographic examinations are completed, testament to the scale and reliability of their operations. Job Requirements: • 5 years+ experience with well-developed clinical, administrative, communication and management skills., • Deliver against the Hospital clinical SLA., • Provide clinical leadership., • Ensure patient confidentiality aligns with relevant Privacy legislation., • Ensure continued compliance with Lumus Imaging workplace policies and practices., • Compliance with Radiation Safety Standards and legislation., • Enhance clinical relationships with GPs, Specialists and Allied Health clinicians., • Drive high employee engagement, demonstrating a collaborative and inclusive environment., • Assist and support the recruitment, development, and retention of the Imaging Department medical specialist team., • Oversee and grow relevant clinical research opportunities that support the Lumus Imaging clinical strategy., • Manage appropriate Radiologist attendance at Hospital clinical meetings, such as Multi-Disciplinary Team meetings, • Establish and maintain a clinical governance structure to deliver optimal patient outcomes., • Minimise the number of and investigate clinical complaints and incidents. We Offer: • Attractive and flexible remuneration package + productivity incentives., • 2 weeks conference leave, including allowance annually., • 6 weeks of annual leave, • Relocation support, including advice on housing, schools and settling into life in Australia., • Support with any visa application requirements and associated costs, • Medical Indemnity Insurance annually, • Support to ensure candidates are fully prepared for their transition, both professionally and personally. In-country interviews in Ireland and the UK will be held at the end of September. For more information, or to apply, please contact

Resident Liaison service across the. As a Resident Liaison Officer, you will also be the central contact point for our residents and deal with complaints and analyse customer satisfaction and feedback.

Compliance Manager Job Specifics * To investigate incidences of Customer Complaints, reported poor quality installations and conduct small-works project management when required to rectify such instances and ensure client satisfaction.

Proactively resolve customer issues and handle complaints efficiently to ensure customer satisfaction. Eyewear Area Sales Representative, South East. Zest Optical is currently recruiting an Eyewear Area Sales Representative on behalf of a global leader in the premium eyewear industry, renowned for i

New Customer Outcomes Analyst opportunity working with a market leading specialty insurer operating within the Lloyd’s Market. You will play a key role in supporting the implementation, ongoing development, and continuous improvement of the first-line Consumer Outcomes Framework. Key Responsibilities: • Support the design, implementation, and embedding of the Consumer Duty framework across the business., • Analyse Consumer Duty MI to assess customer outcomes and provide actionable insights., • Assist with customer journey reviews to identify friction points or potential risks of customer harm., • Monitor and assess customer communications for clarity and accessibility., • Support fair value assessments and identify risks to product value and outcomes., • Collaborate with internal teams (Underwriting, Claims, Compliance, Complaints, Delegated Authorities) to enhance oversight of customer outcomes., • Maintain accurate records of actions and monitoring related to Consumer Duty., • Assist in preparing reports for governance committees., • Conduct file reviews of Delegated Third Parties (e.g., DCAs, Coverholders)., • Track and follow up on remedial actions from audits and reviews., • Stay up to date with FCA Consumer Duty guidance and wider regulatory developments., • Monitor outcomes for all customer cohorts, particularly vulnerable customers, and take appropriate action when poor outcomes are identified. Skills & Experience: • Strong knowledge and practical experience with FCA Consumer Duty., • Familiarity with the Lloyd’s market.

Senior Legal Counsel Insurance Remote Permanent £90,000- £110,000 per annum A Senior Legal Counsel with experience in insurance law is required to join an Insurance broker on a permanent basis. The successful Senior Legal Counsel Insurance will be able to benefit from flexible working arrangements and can be based out of offices in the South East or Manchester or work remotely making this a unique opportunity! As a Senior Legal Counsel, you will be joining a close-knit small legal team that works seamlessly within the wider organisation. The successful Senior Legal Counsel will ideally have extensive experience working within insurance law either from Private Practice or working in-house. You will be the lead expert on non contentious insurance specific matters and have a background ideally from personal lines or commercial lines. As a Senior Legal Counsel, your role will include, but is not limited to; • Working closely with key business stakeholders including Underwriting, Finance, Tax and Claims teams, • Drafting and negotiating insurance specific contracts, • Advising on delegated insurance arrangements and distribution deals, • Drafting policies and advising on regulatory and insurance matters (FCA, other advisory/transactional work), • Handling contractual complaints/incidents, • Managing delegated TOBAs, • Understanding how insurance contracts work, including policy wording and navigating insurance documents/contracts, • Managing legal responses to regulatory bodies including the FCA, HMRC, Gibraltar Financial Services Commission, and Guernsey regulators., • Supporting broker and distribution activities, including consumer lending and County Court matters., • Advising on company law and broader corporate governance issues., • Collaborating with the Group General Counsel and deputising when needed., • Mentoring junior legal professionals and promoting knowledge-sharing across the business As the Senior Legal Counsel you will have; • Experience of working within the insurance industry or working on behalf of an insurer specifically on non contentious insurance matters., • Experience within insurance distribution Benefits: • Flexible working (Remote working will be considered), • 15% Annual Bonus, • Pension Contribution, • 26 days Annual Leave, • Private Health Cover, • Life Insurance This is a really exciting opportunity for a Senior Legal Counsel to join a forward-thinking and expanding organisation or a Legal Counsel looking to take their next step up. If you have the necessary skills, ambition and experience for this role, please apply now. Alternatively, should you require further information or wish to discuss your suitability before applying, please contact Chelsey Saxon at our Manchester office on 0161 834 1642 to find out more about this brilliant opportunity.

Position Overview We seek an experienced Legal Counsel to establish and oversee the legal framework governing all development activities on the Pitcairn Islands. The Legal Counsel will oversee all legal and compliance matters related to the island’s operations and development. This role ensures that all activities are fully compliant with relevant UK and local laws, manages legal risks, and provides legal advice to the team and senior management. Key Responsibilities • Legal Compliance: Ensure all island operations, including contracts, construction, healthcare, and resource allocation, fully comply with UK, Commonwealth, and local laws and regulations., • Legal Advice: Provide timely, clear, and pragmatic legal advice to the project team and senior management on all legal matters affecting the project., • Risk Management: Identify, assess, and mitigate potential legal risks associated with project activities and advise on risk prevention strategies., • Policy and Document Review: Draft, review, and revise legal documents, contracts, policies, and procedures to ensure legal sufficiency and compliance., • Dispute Resolution: Handle any legal disputes, complaints, or regulatory inquiries involving the island or its operations., • Stakeholder Liaison: Serve as the main point of contact for legal matters with government authorities, external counsel, and regulatory bodies., • Reporting: Prepare regular legal compliance reports for senior management, ensuring transparency and accountability. Key Requirements • Qualified solicitor or barrister with a valid practising certificate in the United Kingdom, • Legally entitled to work in the UK and relevant British territories, • Minimum 5 years’ post-qualification experience in a legal role, preferably with exposure to charity, international development, infrastructure, or public sector projects, • Experience advising on UK and Commonwealth laws is essential, • Previous work with NGOs, international aid, or island/remote projects highly desirable, • Excellent knowledge of UK and Commonwealth legal and regulatory frameworks, • Strong analytical, advisory, and negotiation skills., • Comfortable working in remote environments and conducting site visits., • Familiarity with Pacific Island legal contexts or British Overseas Territories is highly desirable.

Job Title: Platform / Pension Transfers Manager Location: Newcastle (with Hybird working) Industry: Pensions / Financial Services Salary: £400 - 450 per day Outside IR35 Hydrogen Group are supporting our pensions client in the search for an experienced Platform/Pension Transfers Manager to lead and optimise transfer operations within a growing and fast-paced business. The Role As the Transfers Manager, you will oversee the end-to-end pension transfer process, ensuring all activities are accurate, compliant, and efficient. You'll manage a dedicated team responsible for transfer operations, provide leadership and guidance, and drive continuous improvement across processes and systems. This role suits someone with strong technical knowledge of pensions and platforms, and a proven ability to manage teams, implement process enhancements, and ensure exceptional service delivery to customers and stakeholders. Key Responsibilities: • Lead, coach, and develop the transfers team to achieve departmental and organisational goals., • Oversee all aspects of pension and platform transfers, ensuring accuracy, compliance, and timely processing., • Manage workflows, monitor performance metrics, and identify opportunities to enhance efficiency and customer outcomes., • Act as a subject matter expert in transfers, particularly with experience of Origo systems and asset movements between providers., • Ensure all transfer activities comply with regulatory and company standards., • Address and resolve escalated transfer issues and complaints., • Drive continuous improvement initiatives across transfer operations and documentation., • Collaborate with senior management and compliance teams to maintain high operational standards and mitigate risk. Experience & Skills • Strong experience in pension or platform transfer operations within financial services., • Proven people management experience with the ability to develop, motivate, and lead teams., • Solid understanding of Origo transfer systems and pension transfer legislation., • Strong process improvement mindset with experience implementing change in operational environments., • Excellent communication and stakeholder management skills., • Comfortable managing performance, handling complex issues, and ensuring regulatory compliance.

Customer Outcomes Manager Location: London Contract Type: 12-Month Fixed Term Contract Department: Legal and Compliance Team: Compliance About the Role A leading insurance company is seeking a Customer Outcomes Manager to join its Compliance team. This is a key role responsible for ensuring complaints are managed effectively and in line with regulatory obligations and company values. We’re looking for a subject matter expert in complaints handling to support our growing Customer Outcomes function. Key Responsibilities • Develop, maintain, and implement the conduct risk framework, complaints policy, and procedures., • Coordinate a team of analysts handling complaints across Compliance and Customer Outcomes., • Lead complaints training across the business., • Provide guidance on new products, services, and initiatives from a customer outcomes perspective., • Build strong relationships across business areas to ensure early engagement and awareness of complaints-related impacts., • Collaborate with internal stakeholders to identify and mitigate complaints-related risks., • Maintain up-to-date knowledge of regulatory requirements, particularly FCA DISP rules., • Support conduct risk assessments and product reviews., • Analyse Net Promoter Score data and maintain complaints KPIs., • Prepare reports and management information for committees and regulators., • Oversee complaints audits, including Coverholder and TPA file reviews., • Support regulatory relationships with bodies such as the FCA, PRA, Lloyd’s, and others., • Assist in delivering the annual compliance plan and training programme., • Ensure adherence to all relevant regulatory requirements including Conduct Rules, Solvency II, Financial Crime, Data Protection, and Whistleblowing. Skills & Experience Essential: • Strong knowledge of FCA regulations, especially DISP complaint handling rules., • Experience applying regulatory frameworks to practical business scenarios., • Excellent interpersonal and influencing skills., • Ability to challenge data and apply professional scepticism., • Proven ability to implement and drive processes to achieve outcomes. Desirable: • Understanding of operational risk management and customer-focused risks., • Experience in retail insurance, claims, and delegated authority business., • Familiarity with Lloyd’s and general insurance markets., • Knowledge of Worksmart complaints management system., • Legal background. Why Join Us? As a leading insurance company, we pride ourselves on putting people first. We offer: • A vibrant and inclusive work environment., • Commitment to career development., • Flexible working arrangements., • A strong focus on diversity, equity, and inclusion.

About us Nobody’s Child is for the free thinkers, the dreamers, and the go-getters. Since 2015, we’ve been creating clothes that feel as good as they look, for people who embrace individuality, live with purpose, and want to leave the world a little better than they found it. Over the past decade, we’ve grown through creativity, bold ideas, and conscious choices and our values remain the same today. About you We’re looking for an experienced Supervisor to join our Flagship Store in Covent Garden on a full-time, flexible basis. As a key team member and brand ambassador, you’ll deliver exceptional customer experiences, champion our values of sustainability and conscious fashion, and help lead a passionate in-store team to success. You’ll play a pivotal role in driving performance, supporting team development, and ensuring every customer leaves feeling inspired by both our products and our mission. Your Day-to-Day Sales & Customer Experience • Create a warm, personalised shopping experience where every customer feels welcome and valued, • Lead by example to drive sales, maximise customer interactions, and encourage upselling and cross-selling, • Build strong product knowledge within the team, with a focus on Nobody’s Child’s collections, sustainability efforts, and bestsellers, • Handle customer queries and complaints with professionalism, empathy, and a solution-focused approach Team Leadership & Development • Support the Store Manager and Assistant Manager in delivering sales targets and store KPIs, • Help train, mentor, and onboard new team members—embedding our ethos and service standards, • Motivate and inspire colleagues to deliver outstanding service and represent the brand with confidence, • Step up as Duty Manager in the absence of senior management, overseeing daily operations and maintaining communication with the Area Manager, • Actively contribute to our company’s commitment to environmental and social responsibility by integrating sustainable practices into everyday work. This includes minimising waste, promoting responsible sourcing, supporting our circular economy initiatives, and encouraging customers and colleagues to make choices that align with our sustainability values. Every team member at NC plays a role in helping us reduce our environmental impact and create a positive legacy for our communities and the planet Store Operations & Visual Merchandising • Maintain high visual and operational standards, ensuring the store is clean, well-stocked, and on-brand, • Oversee stock management, including replenishment, deliveries, and inventory accuracy, • Support daily till operations, including refunds and end-of-day procedures, • Ensure fitting rooms and till areas are always tidy, organised, and customer-ready What You’ll Bring • Proven leadership experience in a fast-paced retail environment, • A genuine passion for sustainable fashion and our mission, • Strong communication, organisation, and team management skills, • A proactive, hands-on approach with a focus on delivering results If this sounds like your next opportunity, please apply and we will be in touch! At Nobody’s Child, we are committed to creating an inclusive, diverse and equitable workplace. We aim to ensure that we are always recruiting, retaining and promoting a diverse mix of talent and encourage all to apply to join our journey.

Location: Newcastle / Remote Industry: Pensions / Financial Services Salary: DOE Hydrogen Group are supporting our pensions client in the search for an experienced Platform/Pension Transfers Manager to lead and optimise transfer operations within a growing and fast-paced business. The Role As the Transfers Manager, you will oversee the end-to-end pension transfer process, ensuring all activities are accurate, compliant, and efficient. You'll manage a dedicated team responsible for transfer operations, provide leadership and guidance, and drive continuous improvement across processes and systems. This role suits someone with strong technical knowledge of pensions and platforms, and a proven ability to manage teams, implement process enhancements, and ensure exceptional service delivery to customers and stakeholders. Key Responsibilities: • Lead, coach, and develop the transfers team to achieve departmental and organisational goals., • Oversee all aspects of pension and platform transfers, ensuring accuracy, compliance, and timely processing., • Manage workflows, monitor performance metrics, and identify opportunities to enhance efficiency and customer outcomes., • Act as a subject matter expert in transfers, particularly with experience of Origo systems and asset movements between providers., • Ensure all transfer activities comply with regulatory and company standards., • Address and resolve escalated transfer issues and complaints., • Drive continuous improvement initiatives across transfer operations and documentation., • Collaborate with senior management and compliance teams to maintain high operational standards and mitigate risk. Experience & Skills • Strong experience in pension or platform transfer operations within financial services., • Proven people management experience with the ability to develop, motivate, and lead teams., • Solid understanding of Origo transfer systems and pension transfer legislation., • Strong process improvement mindset with experience implementing change in operational environments., • Excellent communication and stakeholder management skills., • Comfortable managing performance, handling complex issues, and ensuring regulatory compliance.

Position Summary As the Territory Manager Vascular Access covering North London and East of England, you will sell, promote and train customers on the full range of Teleflex Arrow Vascular Access products. Key call points include Vascular Access Teams, Critical Care, Theatres and Procurement. Building strong relationships with key hospital personnel to maximise sales growth, this role will ensure Teleflex Medical is always positioned as a key and preferred supplier. Travel expected: 50% of the time across the territory. Principal Responsibilities • Schedule and confirm on-site sales appointments with key healthcare professionals and decision makers to promote and sell products., • Conduct initial sales visits and presentations, followed by calls, emails, and hands-on training to generate orders., • Provide hospitals and clinical staff with up-to-date product information, catalogs, and samples., • Collaborate with internal teams to resolve customer complaints and inquiries., • Expand market share and revenue by growing existing accounts and developing new customers., • Monitor and record renewal dates of pricing agreements within the customer base., • Fully utilise the CRM system for managing accounts and tracking sales activities., • Deliver service education programs following Clinical Medical Affairs guidelines., • Plan territory coverage proactively based on needs assessments., • Negotiate sales contracts and pricing, review contracts for follow-up, and manage administrative duties including reporting, forecasting, and complaint handling. Education / Experience Requirements • Experience: 2–3 years of medical sales or device experience (Vascular Access preferred)., • Clinical Understanding: Familiarity with Vascular Access Teams, Critical Care, Theatres and Procurement, • Soft Skills: Excellent interpersonal, consultative selling, and communication skills., • Tech Proficiency: Microsoft Office (Word, Excel, PowerPoint); CRM tools., • Driver’s License Specialized Skills / Other Requirements • This role requires an experienced medical sales professional with at least 3 years in a similar role with experience in managing a large territory, with the following qualifications:, • Appropriate clinical or business qualification., • A high level of proficiency in the English language and Mathematics is essential., • Excellent customer ethic, good attention to detail and ability to complete timely progress reports., • Strong communication (written & verbal) and interpersonal skills., • High level of skill in Word, Excel, Outlook, PowerPoint & Teams. Teleflex is an equal opportunity employer. Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community. If you require accommodation and support to apply for a position, please contact us at . Diversity fosters innovative thinking and entrepreneurship and that’s what we are about at Teleflex. We trust and value our people and their diversity and we make it fun to work here. We are on a journey to ensure our workplaces mirror the patients we serve and the communities we operate in. Our approach is simple, we embrace everyone and want them to feel they belong here. We are building a culture where all employees can bring their best and unique selves to work. If that appeals to you, we would love to hear from you. Come join a company where diversity is sought out and inclusivity is how we progress. At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front. Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. © 2025 Teleflex Incorporated. All rights reserved.

Main Duties and Responsibilities Purpose of the Job • To provide a sensitive, customer-focused Technical Service that is efficient, delivers value for money, and reflects the Equality and Diversity policies of East End Homes., • To contribute towards achieving East End Homes’ Corporate Objectives and service delivery plans., • To ensure the safety, compliance, and effective maintenance of East End Homes premises and estates., • To work collaboratively with internal teams, residents, contractors, and specialist service providers to deliver high-quality, timely, and cost-effective technical solutions., • To achieve high levels of resident satisfaction through professional service delivery., • Raise orders, specify, diagnose, and issue repair instructions ensuring high-quality standards are met., • Carry out site inspections as well as desktop inspections to assess work requirements., • Undertake pre, post, and quality inspections of works to confirm compliance with specifications, safety, and value-for-money principles., • Understand and correctly apply Schedule of Rates (SOR) codes when raising and assessing works orders., • Authorise variation orders (VO) within remit ensuring value for money is demonstrated., • Write detailed reports and provide recommendations for actions following inspections or investigations., • Verify contractor payments with finance teams when required., • Oversee and monitor the voids process to ensure properties are let within agreed timescales, budgets, and to East End Homes letting standards., • Ensure contractors are held accountable for delays in void turnaround and escalate issues where necessary., • Manage contractor performance and promptly address issues affecting repair quality or turnaround times., • Manage fire risk assessment processes, ensuring timely completion, review of recommendations, and recording of actions on databases., • Identify and schedule corrective works for fire safety issues., • Oversee asbestos management, ensuring accurate information is maintained and made available to contractors, and assist in policy updates., • Carry out playground and estate facility inspections in line with Health & Safety legislation, programming remedial works where necessary., • Manage specialist treatments including mould and pest control issues., • Programme planned maintenance schemes and cyclical works in collaboration with contractors and service providers., • Specify, tender, and oversee projects, ensuring compliance with East End Homes’ financial regulations and procurement policies., • Supervise minor and major accessibility adaptations following Occupational Therapist recommendations., • Process Disability Facility Grant (DFG) applications and ensure works are completed effectively., • Manage insurance-related repairs, preparing specifications, and progressing associated administration., • Respond promptly and effectively to complaints, MP and Board enquiries, and client advocate concerns in line with policies and procedures., • Provide clear advice and guidance to tenants and leaseholders on property alterations, repair processes, and technical matters., • Participate in East End Homes’ out-of-hours rota when required to provide technical support for emergencies., • Attend contractor, neighbourhood, and technical meetings, providing updates and professional advice on repair history and ongoing issues., • Keep up to date with legislative changes, statutory compliance requirements, good practice, and industry codes of practice, applying them to all areas of work., • Undertake project work specific to the technical service as required., • Represent East End Homes as a witness in legal proceedings if necessary., • Manage contractors effectively to ensure service delivery meets standards and agreed KPIs. Person Specification – Technical Officer Skills and Knowledge • Understanding of repairs, maintenance, and improvement of housing stock., • Knowledge of fire risk and asbestos management in a housing environment., • Understanding of void processes and letting standards., • Strong knowledge of statutory compliance, Health & Safety legislation, industry codes of practice, CDM regulations, and Building Regulations., • Ability to use and interpret Schedule of Rates (SOR) codes accurately., • Strong IT skills and ability to use housing management and asset systems., • Proven experience delivering a customer-focused technical support role in a housing environment., • Experience monitoring contractor performance against contract specifications and KPIs., • Experience undertaking technical inspections, managing responsive, planned, and void works., • Experience raising orders, authorising variation orders, and demonstrating value for money in contract management., • Flexible, solution-oriented, and committed to providing excellent customer services., • Ability to work on own initiative while contributing effectively to both local and central teams., • Empathy in service provision with an understanding of diverse customer needs, including vulnerable residents., • Willingness to participate in out-of-hours duties when required., • Strong commitment to equality, diversity, and continuous improvement.

Trusts and Foundations Manager, Arts Centre, Permanent, 24 hours per week North London, £38,000 pro rata Respected and internationally recognised contemporary arts organisation is seeking an experienced Trusts and Foundations Manager to join its dynamic Development Team on a part-time, permanent basis. This is a fantastic opportunity for an experienced fundraiser to play a key role in securing income from UK and international trusts, foundations, and public-sector funders, supporting a wide-ranging and ambitious arts and learning programme. Benefits Include 25 days holiday per annum (pro rata) plus bank holidays, access to training and development opportunities, health and wellbeing support scheme, complimentary entry to museums and galleries, free tickets to public programme events, cycle scheme and season ticket loan options. The Trusts and Foundations Manager will be responsible for: • Researching and preparing compelling funding applications to trusts, foundations, and statutory bodies, • Managing a portfolio of existing funders and developing new funding relationships, • Overseeing multiple grant applications simultaneously, ensuring accuracy, timeliness, and compliance, • Ensure all supporting information and permissions are in place for written bids, • Manage the department “application tracker” and Salesforce to sequence, prioritise and track grant applications, • Producing detailed reports and stewardship materials to maintain strong relationships with supporters, • Working collaboratively with the wider team to align funding applications with long-term artistic and charitable goals, • With the support of the Development Researcher, ensure all grant payments are logged and coded, monitor grant agreements and contracts, • Managing application pipelines, tracking progress via CRM systems (including Salesforce), • Respond to any customer complaints, liaising with senior colleagues, • Occasionally attend fundraising events (some weekend and evening work may be required for which time off in lieu will be given) Requirements: • Minimum 4 years’ experience raising funds from trusts, foundations or statutory funders, including Arts or Education sector experience, • A strong track record of achieving ambitious income targets (six figure funds), across project-based and core funding, • Knowledge of the funding issues within the Cultural sector plus experience of fundraising from International foundations and Arts Council England or similar, • Excellent writing and research skills, with the ability to craft persuasive and well-structured applications, • Strong numerical, organisational, and IT skills (including Microsoft Office and Salesforce or similar CRMs), • The ability to manage multiple priorities with accuracy and attention to detail, • A collaborative and proactive approach, able to work independently and as part of a small, committed team, • An interest in contemporary visual art, culture, or education This is an exciting opportunity for a motivated fundraising professional to make a meaningful contribution to a leading arts organisation at a pivotal time in its development. If you feel you have the skills and experience, we are looking for, apply now! Due to the large number of applications that we receive, only shortlisted applicants will be contacted. Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities’ employer and agency.

Senior Compliance Analyst opportunity working with a rapidly growing Lloyd’s MGA. Reporting into the Compliance Manager, you will support the Compliance team in its day-to-day activities in support of the business and its managed Syndicate. Key Responsibilities: • Support the delivery of the compliance plan, including advisory, monitoring, reporting, and regulatory activities., • Review, analyse, and report on regulatory changes., • Monitor and report on conduct risk exposure (e.g., Consumer Duty, treating customers fairly, product oversight, complaints)., • Assist with complaints handling, liaising as required with claims teams, coverholders/TPAs, Lloyd’s, LIC, and the Financial Ombudsman Service., • Deliver compliance monitoring activities and support sanctions/financial crime oversight for underwriters and the wider business., • Review and report monthly on underwriting teams’ performance against contract certainty, sanctions, and licensing standards., • Monitor and report on underwriting system compliance and data validations., • Maintain the Company Library and Company Timetable., • Support compliance communications, training (online and in-person), and the embedding of compliance processes., • Contribute to the annual review and development of compliance policies and procedures., • Assist with the preparation and submission of regulatory returns., • Support the annual compliance attestation and ongoing monitoring of performance against Lloyd’s Principles. Core Skills and Experience: • Broad/ generalist Compliance experience within the Lloyd’s Market.

🌍 Account Manager – Pharmaceuticals | London (Remote) 📍 Remote (with 40–60% travel across Europe) 💼 Permanent | Full-Time | Competitive Salary + Bonus + Benefits About the Company Our client is a global leader in the specialty chemicals industry, renowned for delivering sustainable, science-driven solutions across mobility, healthcare, and modern living. With a legacy spanning nearly a century and operations in over 100 locations worldwide, they are at the forefront of innovation, quality, and long-term impact. Due to continued growth in their Life Sciences division, we are supporting them in the search for a highly motivated Account Manager to drive commercial success across their Pharmaceuticals portfolio. This is a remote-based position with extensive travel across Europe. 🔑 About the Role As Account Manager – Pharmaceuticals, you will take ownership of key accounts and develop strategic relationships across pharmaceutical clients, distributors, and partners. You will be instrumental in identifying new business opportunities, expanding existing accounts, and promoting an industry-leading portfolio of pharmaceutical excipients across OTC, generic, and Rx markets. This is a customer-facing, commercially driven role with a focus on building trust, delivering tailored solutions, and achieving year-over-year revenue growth. You'll work closely with cross-functional teams including Marketing, Product Management, Technical Support, and Regulatory to provide best-in-class service. 💼 Key Responsibilities • Develop and manage long-term relationships with assigned pharmaceutical clients and distributors across Europe., • Identify and pursue new commercial opportunities to grow market share and meet/exceed revenue targets., • Promote the company’s excipient portfolio through in-person meetings, virtual engagements, tradeshows, and conferences., • Lead contract negotiations, pricing discussions, and account planning strategies., • Track opportunities and maintain accurate pipeline data in CRM., • Collaborate with cross-functional internal teams to develop integrated client solutions., • Provide accurate forecasting and demand planning insights., • Handle client issues, complaints, or supply chain concerns effectively to ensure client satisfaction., • Travel frequently across Europe (approx. 40–60%) for client and industry engagements. 🧠 Ideal Candidate Profile • Bachelor's degree in Pharmacy, Chemistry, or Business., • Proven experience (approx. 5+ years) in account management within the pharmaceutical ingredients/excipients sector., • Strong network across European pharma markets (OTC, generics, innovators, CDMO/CMO)., • Excellent communication, negotiation, and presentation skills., • Native-level fluency in English; an additional European language is a strong advantage., • Proficient in CRM systems and MS Office tools., • Detail-oriented with strong planning and organisational skills., • Self-motivated with a "hunter" mindset and strong commercial acumen. 🌟 What’s On Offer • Remote-based position with flexibility and autonomy, • Competitive salary and discretionary bonus scheme, • Private medical insurance (Bupa), • 25 days holiday + bank holidays + holiday purchase scheme, • Comprehensive pension plan, • Wellbeing support and Employee Assistance Programme, • Share incentive plan, • Be part of a purpose-driven, international organisation with a commitment to innovation and sustainability 💬 Interested? If you're a commercially astute pharmaceutical sales or account management professional with a passion for science-backed solutions and a drive to make a difference, we’d love to hear from you. Apply today or reach out to our team in confidence to learn more.

Location: Rainham, Essex - on-site full-time Reporting to: Head of Technical About Us Frive is on a mission to revolutionise healthy eating with 100% natural, ready-to-eat meals. As the UK’s highest-rated ready-to-eat meal brand, we’ve delivered over 10 million meals - and we’re just getting started. Frive (formerly Lions Prep) is the UK’s highest-rated ready-to-eat meal delivery subscription, delivering tens of thousands of fresh, natural, chef-prepared meals to customers’ doors across the UK each week. We are committed to our vision of creating 100% organic meals without the hefty price tag, freeing us from a food system that compromises our health for profit We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation the more the merrier, and together we can achieve greatness Mission We help busy people enjoy natural, healthy eating with ready-to-eat meals delivered to their door, proven to support their health goals. Vision To transform health by revolutionising eating habits and restoring food to its natural form. Values Empowerment: We empower our people to make strong, independent decisions with confidence Transparency: We share information openly and with intention Open Communication: We communicate directly and honestly High Performance: We foster an environment that attracts, retains, and rewards high performance Agility: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity Impact We are seeking a proactive and experienced Technical Manager to lead the technical, food safety, and quality agenda at our meals manufacturing site. This role is critical to ensuring our chilled meals meet all legal, customer, and safety requirements while driving continuous improvements in compliance, hygiene, and quality standards. Responsibilities Food Safety & Compliance: • Maintain and develop the site’s HACCP plans for meal production (including high-care areas)., • Ensure full compliance with UK Food Safety legislation, FSA, and with the Quality Systems & Compliance Manager, lead the practical implementation of BRCGS standards., • Act as the technical lead during inspections and regulatory visits., • Manage allergen control, traceability, and shelf-life validation processes. Quality & Technical Systems: • Lead the practical elements of the Quality Management System (QMS), ensuring accurate records and documentation across all processes., • Oversee the label verification and pack copy approval processes in line with UK food labelling laws., • Drive site standards in GMP, hygiene, and environmental monitoring. Team Leadership & Training: • Manage, mentor, and develop the site QA team., • Provide training across departments to uphold food safety and quality culture., • Ensure technical KPIs (e.g., complaints, non-conformances, audit scores) are met and communicated. Customer Engagement: • Be the key point of contact for technical queries and product launches., • For future B2B ensure all products meet customer specifications and portal requirements, • Lead customer complaint investigations and implement corrective actions. Supplier & Raw Material Assurance: • Approve and monitor raw material suppliers, ensuring ingredient compliance for ready meal applications., • Coordinate supplier audits and maintain up-to-date raw material specifications and risk assessments. NPD & Launch Support: • Work closely with NPD and Commercial teams to support the launch of new ready meals, from concept through to shelf., • Ensure food safety, shelf-life, and legal compliance of new recipes and packaging. Qualifications & Experience: Degree in Food Science, Food Technology, or related discipline. Minimum 3–5 years in a senior technical or quality role within chilled or frozen ready meals manufacturing. Proven knowledge of BRCGS for Food Safety, HACCP, retailer standards, and UK food regulations. Experience working in high-care/high-risk environments. Desirable Skills: Lead Auditor Qualification (BRC/ISO). Level 4 Food Safety & HACCP certification. Strong communication and leadership skills. What's next? If you are interested in learning more about the role and think this could be for you, then don't hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision.

M-Cube is a leading company in In-Store Digital Engagement solutions, offering an extensive portfolio of solutions that range from in-store radio to digital signage, interactivity and mobile apps. M-Cube develops innovative digital solutions to improve service, engagement, customer retention and communication within the retail industry. M-Cube, established in 2001, during the years expanded its range of services with the aim of creating increasingly personalized customer journeys by bringing the advantages of the online world into the physical store. With offices in Italy, United Kingdom, France, Belgium, The Netherlands, Germany, Spain, China and Hong Kong, an operational branch in New York and a consolidated network of global partners, M-Cube currently manages over 50,000 installations around the world for over 400 brands in the Fashion & Luxury, Retail, Finance & Insurance, QSR, Grocery Retail and Automotive sectors. The Job For our branch M-Cube UK we are looking for an experienced Technical Lead and Solution Design Manager. Leading the M-Cube UK Technical Team, this position is fundamental to the Solution and Product Definition Strategy and supports the sales process from a technical perspective, both pre and post sales. This position requires a solutions-driven individual with strong technical expertise and the ability to collaborate across teams and external partners. Strong management skills are crucial, with the individual being able to drive solutions, proactively seek information, manage multiple tasks and be very confident when speaking with customers / suppliers. Main responsibilities • Face to face and remotely consult with clients, current and potential, to help define their project requirements., • Manage and coordinate technical design phases to meet customer needs., • Proactively coordinate and activate resources as needed to achieve project goals., • Engage and coordinate with internal teams, including Software Development (for project integrations), Delivery (to validate reliability and after-sales management), and Content Production (for cost analysis)., • Collaborate with the Sales team on proposals and support pitches, ensuring solutions are cost-effective, appropriately designed, and aligned with customer requirements., • Coordinate and maintain relationships between M-Cube and various stakeholders., • Design, suggest and test / implement new solutions., • Provide remote and onsite support for installations., • Produce technical documentation and manuals., • Be driven by successful results, ensuring a professional manner from initial meeting to conclusion., • Manage a small, focussed team., • Follow Product Guidelines and stay aligned with market trends, competitors, and internal strategies. Essential Skills • At least 3 years of experience working for an AV System Integrator., • Motivated, determined and confident decision-making skills., • Client communication skills, acting as a primary point of contact and representing the company professionally in meetings and on-site visits., • Ability to coordinate and maintain relationships with clients, stakeholders, and internal teams., • Strong organisational skills, with the ability to manage multiple projects simultaneously., • Expertise in digital and interactive Audio/Video Hardware and Software. Specifically, LED, LFD screens and content management systems., • Extensive experience using Microsoft Office tools, especially Excel, Word, Power Point., • Infrastructure Knowledge, basics of networking (LAN/WAN, VPNs, Firewalls)., • Fundamental Understanding of Mechanical and Electrical engineering., • Small Scale Audio Design and Commissioning., • Experienced in creating technical proposals, diagrams, and presentations., • Strong problem-solving skills to address customer complaints and implement effective resolutions. Desirable Skills • Experience with some or all the following: Autocad, Visio (or similar), Solidworks Our offer • A salary in line with experience and market conditions, • Opportunity to work with a driven, passionate, talented team, • A position in an international company with an innovative and dynamic environment, • Company hybrid working policy Worksite Central London

About the Company: We are a leading company in the forex trading industry, dedicated to providing exceptional service and support to our clients. Our mission is to empower individuals to achieve their financial goals through innovative trading solutions and a commitment to excellence. About the Role: As a Vietnamese-speaking Customer Support Representative, you will be responsible for providing exceptional customer service to our Vietnamese-speaking clients in the forex trading industry. You will assist clients with inquiries, provide information about our products and services, and resolve any issues or concerns they may have. This role requires fluency in Vietnamese, strong communication skills, and a solid understanding of the forex market. Responsibilities: • Respond to incoming inquiries via various channels (phone, email, live chat) from Vietnamese-speaking clients promptly and professionally., • Provide accurate and comprehensive information about our forex trading platforms, products, services, and account-related queries., • Assist clients with onboarding, including account registration, verification, and documentation requirements., • Guide clients in navigating the trading platforms, explaining basic trading concepts, and providing technical support as needed., • Resolve client issues, concerns, and complaints in a timely and efficient manner, escalating complex cases to the relevant departments when necessary., • Collaborate with other teams, such as compliance and sales, to ensure seamless client experiences and compliance with regulatory requirements., • Maintain accurate and detailed records of client interactions, inquiries, and resolutions in the CRM system., • Participate in ongoing training and professional development programs to enhance knowledge of forex trading, customer service skills, and company offerings. Qualifications: • Fluency in Vietnamese is essential., • Proficiency in English is also required., • Fresh graduates are welcome., • Proven experience and knowledge of forex trading concepts are a plus., • Excellent communication skills with the ability to explain complex information in a clear and concise manner., • Exceptional problem-solving and analytical skills to address client issues effectively., • Ability to work independently and as part of a team in a fast-paced environment., • Excellent time management skills with the ability to multitask and prioritize tasks effectively., • Tech-savvy with a good understanding of trading platforms and software applications., • High level of professionalism, integrity, and empathy when dealing with clients., • Flexibility to work in shifts. Required Skills: Strong communication skills, fluency in Vietnamese, understanding of forex trading. Preferred Skills: Experience in customer service, knowledge of trading platforms. Pay range and compensation package: Competitive salary based on experience.

This Top 30 UK head-quartered law firm is looking for a lawyer with upwards of 5 PQE in Professional Indemnity and Policy Coverage to join the firm’s in-house legal team. The Role Key responsibilities include handling claims, complaints, and insurance across the firm. The role involves investigating and responding to complaints, managing claims, liaising with the Legal Ombudsman, overseeing insurance notifications and renewals, and assisting with internal and regulatory investigations. • Qualified lawyer likely to have 5–10 years’ PQE, ideally in litigation., • Experience in professional negligence, claims against solicitors and knowledge of insurance coverage is required, • Resilient, proactive, and able to build strong relationships across the business., • Previous experience in a large City or international law firm is desirable. This is an exceptional opportunity for a litigation solicitor to take on a varied and strategic in-house role within a very well-regarded Risk and Compliance function. Please note our advertisements use PQE/salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. At LAW Absolute we endeavour to respond to all applications within 48 hours. However due to the volume of applications we receive we may not be able to respond to every candidate individually. If you have not heard from us within a 48 hour timeframe your application has not been successful and your details have not been retained. LAW Absolute acts as an employment business for temporary recruitment and as an employment agency for fixed term contract and permanent recruitment.

Position Overview： We seek an experienced Legal Counsel to establish and oversee the legal framework governing all development activities on the Islands. The Legal Counsel will oversee all legal and compliance matters related to the island’s operations and development. This role ensures that all activities are fully compliant with relevant UK and local laws, manages legal risks, and provides legal advice to the team and senior management. Key Responsibilities： • Legal Compliance: Ensure all island operations, including contracts, construction, healthcare, and resource allocation, fully comply with UK, Commonwealth, and local laws and regulations., • Legal Advice: Provide timely, clear, and pragmatic legal advice to the project team and senior management on all legal matters affecting the project., • Risk Management: Identify, assess, and mitigate potential legal risks associated with project activities and advise on risk prevention strategies., • Policy and Document Review: Draft, review, and revise legal documents, contracts, policies, and procedures to ensure legal sufficiency and compliance., • Dispute Resolution: Handle any legal disputes, complaints, or regulatory inquiries involving the island or its operations., • Stakeholder Liaison: Serve as the main point of contact for legal matters with government authorities, external counsel, and regulatory bodies., • Reporting: Prepare regular legal compliance reports for senior management, ensuring transparency and accountability. Qualifications & Experience • Qualified solicitor or barrister with a valid practising certificate in the United Kingdom, • Legally entitled to work in the UK and relevant British territories, • Minimum 5 years’ post-qualification experience in a legal role, preferably with exposure to charity, international development, infrastructure, or public sector projects, • Experience advising on UK and Commonwealth laws is essential, • Previous work with NGOs, international aid, or island/remote projects highly desirable, • Excellent knowledge of UK and Commonwealth legal and regulatory frameworks, • Strong analytical, advisory, and negotiation skills., • Comfortable working in remote environments and conducting site visits., • Familiarity with British Overseas Territories is highly desirable., • Willingness to travel as required.

Customer Feedback & QA Specialist Hybrid Working | £28,000 – £32,000 DOE | London Bridge We’re looking for a Customer Feedback & QA Specialist to join our Customer Care team and help ensure we deliver excellent outcomes and service standards for our customers. Reporting to the Customer Feedback & QA Lead, you’ll support quality assurance and feedback processes, handle complaints, and contribute to compliance and regulatory activities. Key Responsibilities • Investigate and respond to informal and formal complaints, • Carry out quality assurance checks across multiple channels, • Prepare case files for the Financial Ombudsman Service (FOS), • Manage DSR requests within required timeframes, • Investigate and resolve potential sanction matches, • Collaborate with the Compliance team on key topics, • Stay informed on FOS decisions and share insights with colleagues, • Support team members with customer-related queries, • Occasionally assist with Customer Fulfilment (phone, email, live chat) About You • Experience in a customer service or quality assurance role, • Proven ability to handle regulatory complaints in an FCA-regulated environment, • Strong communication and problem-solving skills, • Committed to delivering excellent customer experiences, • Familiar with Treating Customers Fairly principles, • Analytical and detail-oriented Desirable • Understanding of the insurance sector and its challenges, • Comfortable working in a fast-paced, evolving environment What We Offer • Hybrid working with office days at London Bridge, • Learning resources, mentorship, and tailored development, • Private healthcare, gym discounts, and wellbeing support, • £28,000 – £32,000 DOE, • Overtime allowance (including Saturdays and bank holidays on a rota), • 10% annual performance-related bonus, • 25 days annual leave

Our client, based in Banbury, is one of the UK’s fastest-growing Medical and Scientific Distribution Companies with plans to double the business within the next three years. Due to continued growth, they are now looking to hire an additional Sales Support Specialist to assist with operating table trials across the country. Reporting to the Capital Sales Team Leader, this role would ideally suit someone from an ODP background or with previous theatre experience, including patient positioning. Please note that, for the purpose of travelling, candidates must be based in London, ideally in South or Southwest London. Main Duties & Responsibilities: • Support operating table trials and demos as directed by the National Sales Manager. This will involve demonstrating the equipment, delivering clinical applications training to customers, delivering clinical case support for patient treatments, asking questions to understand customer expectations and requirements, handling objections and problem-solving., • Document and manage all relevant customer activities within the CRM system, • Host customer site visits at reference sites, • Conduct system testing on-site if required, • Oversee the customer service team and delegate work accordingly, • Troubleshoot product issues at customer sites and identify any product usability issues, • The Operating Theatre Sales Support Specialist will travel extensively, with travel expected to be 80% or more of their responsibilities, • Communicates customer feedback to the appropriate functions in the company, • Document complaints according to QMS/EMS processes, • Support the Sales by demonstrating products to potential customers, • Represent the company at trade shows and exhibitions, • Trained to Install Operating Table software upgrades as required, • Provide post-installation training for end users of the products., • Liaise with all end users post-install to gain feedback, testimonials and Case Study information where required. Previous Experience/Qualifications: • The ideal candidate would have previous experience with operating tables and patient positioning., • Previous sales experience is not essential but desirable., • ODP, Nurse, Surgical Specialities or theatre-based experience is essential, • Ability to work under pressure and prioritise workload, • Good communication skills – verbal and written, • Good computer skills, • Due to travel requirements, candidates must have a full UK driving licence. Additional Information: • Please note this is a full-time, permanent role working Monday – Friday. Core hours are 9 am – 5 pm, with flexibility required for travelling to hospitals., • Company car available., • Performance bonus incentive, • Opportunities for career advancement and professional development., • 23 days holiday plus Bank holidays, • Health cover Please contact Matt Hartwell on 07301283663 or email your CV to for a confidential chat.

Rev & Regs are recruiting for a Compliance Officer role for a dynamic commercial and retail bank. The Compliance Team, under the leadership of the Chief Compliance Officer, sits within the 2nd Line of Defence Risk and Compliance function, is independent of the business units and is responsible for monitoring and challenging the implementation of the Compliance and Regulatory elements of the Risk Management Framework by the First Line. Responsibilities: • The delivery and completion of thematic reviews as part of the Bank’s Annual Compliance Monitoring Plan. Reporting all findings to internal Compliance Management and across applicable business partners., • Delivery of second line quality assurance reviews as specified in the 2nd Line Compliance Quality Assurance Plan assessing the strength of a range of first line controls, including call monitoring, complaints handling monitoring, vulnerable customer management, and CCA regulation compliance., • The articulation of clear and accurate feedback on applicable second line Thematic and Assurance Reporting to mitigate associated risks and close gaps where required., • Working as a business partner to respond to Risk and Compliance queries, with support from Risk and Compliance senior management., • Supporting the maintenance, review and approval of accurate and effective departmental policies and procedures., • Supporting the closure of Compliance owned Corrective Action Plans and working with relevant key stakeholders to implement actions identified from Thematic and Assurance activities in line with defined delivery dates., • Support the creation and publication of monthly reporting to relevant Committees including the management of monthly Board RAS and KRIs., • Supporting the management and control of risk across the business through effective review and oversight., • Supporting a proactive horizon scanning process, keeping the Risk and Compliance Team and wider business up to date on all regulatory change whilst collating responses from across the Bank in order to maintain accurate records., • Contribute to the 2LoD oversight of key projects and programmes across the Group., • Support the delivery and management of the Senior Managers and Certification Regime. Experience: • Good knowledge and experience of regulatory responsibilities gained from a regulated organisation., • Demonstrable experience of the application of: FCA Principles for Business. TCF and Conduct Risk, Consumer Duty and MCOBS., • Experience of a PRA and FCA regulated environment., • Strong Risk Management experience balanced with an awareness for commercial opportunity., • The ability to review and digest regulatory requirements and publications and distil the information for Senior Manager consumption., • An ability to self-teach and conduct research into FCA and PRA regulatory requirements., • Experience in Policy Governance and Management., • A relevant professional qualification (e.g. ICA, IRM). Location: Hybrid (3 days per week in City of London) Salary: £57,000 + bonus + benefits package

AI & Data Privacy Programme Manager, UK About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Legal & Compliance team plays a critical role in supporting all business units including the senior leadership, corporate, commercial and operational teams to achieve key strategic objectives focusing on growth and operational excellence as well as driving the fundamental governance, risk and compliance frameworks and standards that underpin Nscale’s business. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re looking for an AI & Data Privacy Programme Manager/Director that has exceptional people, leadership & communication skills. You will be comfortable managing and operationalising effective privacy, cyber and AI compliance programmes in a results driven commercial and innovation-focused environment with high levels of ambiguity. Influencing without authority, and exceptional at building relationships with senior stakeholders across the business to get things done. You'll also have the understanding and skillset to grasp technology concepts quickly and action and embed data privacy, cyber and AI compliance requirements into projects, business processes and promote data literacy amongst colleagues. What You’ll be Doing • You’ll manage our privacy, cyber and AI compliance programmes with a focus on strategy, operationalising and execution and the use of privacy enhancing technologies. You’ll apply a hands-on approach liaising with all relevant communities and stakeholders from our legal, regulatory, corporate and tech & ops teams to conceive and draft project plans, assign tasks and responsibilities and ensure and track execution., • You develop and manage metrics to monitor the efficacy of these programmes as well as assurance frameworks., • You’ll work with the AI & Data Privacy Counsel and, as the team grows, with other members of the privacy, legal & compliance teams to conduct DPIAs, TIAs and AI conformity assessments and liaise with teams across the business to ensure these are actioned., • You engage with the commercial legal, procurement, security and other teams to ensure proper third party risk management of suppliers and customers including due diligence (DD) and support other members of the team to implement contractual controls (privacy, AI and cyber provisions, DPAs, data transfer compliance)., • You are the primary point of contact for and will manage investor DD requests, and support other members of the team on privacy and/or AI-related M&A and similar workstreams., • You support the cyber, tech & ops and other teams on incident response and cyber investigations., • You manage and oversee the implementation of data and AI policies and processes., • You support the other members of the team primarily on the operational aspects of DSARs, complaints or regulatory enquiries, e.g. from the ICO or other data regulators., • You support the Legal & Compliance team on Board and executive reporting., • You maintain our functional risk register, partner with other members of the team to engage with a range of stakeholders on enterprise risk management and provide tactical SME support to key stakeholders from the HR, Marketing, Finance, tech & ops and other communities., • You keep track of logs for breach and incidents, DSARs, regulator complaints, deletion requests, projects and similar., • You’ll foster a collaborative environment by actively engaging with cross-functional teams, promoting knowledge sharing on AI, privacy and security compliance, and facilitating effective communication to drive successful outcomes aligned with Nscale’s business objectives. About You • 3+ years of experience as a privacy and/or AI specialist in-house, preferably in a UK or International tech company;., • Previous experience and knowledge of data privacy, cyber, AI and other data frameworks and regulations including familiarity with the EU and UK GDPR and EU AI Act., • Strong analytical and project management skills - inquisitive and proactive self-starter with attention to detail used to deliver quality work products to tight deadlines., • Ability to think strategically while executing effectively at a tactical and operational level., • Excellent communication skills and the ability to influence stakeholders across all levels of the organisation., • High degree of discretion and confidentiality in handling sensitive business issues., • Comfortable working in a fast-paced, high-growth environment., • Exposure to high-growth startup or tech environments, • Project management qualifications (PRINCE2, CAPM, PMP or similar), • Good knowledge of privacy enhancing technologies and other tech tools (e.g. OneTrust, BigID) What We Can Offer You At Nscale, you'll find a collaborative, supportive, and innovative environment where your contributions spark real impact. We're building something extraordinary, and we want you at the core. • Highly competitive package (base + equity) with reviews every 12 months. 🚀, • Join the fastest-growing tech startup, your chance to push boundaries, collaborate with brilliant minds, and make your mark on cutting-edge AI. ✨, • Expect a dynamic progression plan tailored to your ambitions. Grow by trying new things, leading, challenging the status quo, and owning your impact, always with our full support., • Human-First Flexibility: We treat you as humans first. 🫶🏽 Our flexible workplace trusts Nscalers to deliver, giving you the autonomy to shape your day around life's moments., • Join our thriving remote-first team. Geography is no barrier to impact or connection. We build seamless virtual collaboration, empowering you, wherever you work. Equal Opportunities Statement At NScale, we are committed to fostering an inclusive, diverse, and equitable workplace. We believe that a variety of perspectives enriches our work environment, and we encourage applications from candidates of all backgrounds, experiences, and abilities. We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your specific situation, please let us know.

The Role Position: Category Officer Contract type: Permanent / Full time Reporting to: Head of Marine Procurement and Supply Chain Location: London Overview of role Category Officer plays a pivotal role in driving procurement excellence by developing and executing strategic sourcing strategies for designate categories of goods and services. This position is responsible for managing end-to-end contracting activities, category performance, including supplier relationship management, cost optimisation, quality assurance, and value creation. By collaborating closely with internal stakeholders, the Category Officer ensures that procurement activities are fully aligned with the organisation's strategic goals and operational needs. Additionally, the role ensures adherence to organisational policies, industry standards, and regulatory requirements, fostering a culture of compliance and continuous improvement. This role is critical in delivering measurable business outcomes, such as cost savings, risk mitigation, and enhanced supplier performance, while supporting the organisation's overall growth and sustainability objectives. Key responsibilities and primary deliverables • Develop and execute category strategies to achieve cost savings, improve quality, and ensure supply continuity., • Conduct market analysis to identify trends, risks and opportunities within the assigned category., • Define and implement long-term category plans aligned with organisational goals., • Identify, evaluate, and onboard new suppliers to ensure a competitive and reliable supply base., • Negotiate contracts, pricing, and terms with suppliers to ensure a competitive and reliable supply base., • Monitor supplier performance, conduct regular reviews, and address any issues related to quality, delivery, or service., • Build and maintain strong relationships with key suppliers and stakeholders., • Analyse spend data to identify cost-saving opportunities and drive efficiencies., • Establish and apply cost modelling concepts, spend & demand analysis and evaluation., • Negotiate the best deal for the company also taking the full life time cost into consideration., • Achievement of key category target incl. cost management, operation excellence, innovation engagement and ESG initiatives., • Implement cost reduction initiatives without compromising quality or service levels., • Track and report on savings achieved though category management activities., • Work closely with internal departments to understand their needs and align procurement activities accordingly., • Provide expert advise and support to stakeholders on category-related matters., • Ensure procurement activities are integrated with business objectives and project requirements., • Ensure all procurement activities comply with organisational policies, industry regulations, and ethical standards., • Identify and mitigate risks within the supply chain, including supply disruptions and price volatility., • Coordinate and assist line departments on contractual matters and resolve issues with contractors/vendors., • Administer claims/complaints occurring in performance of contracts., • Maintain accurate records of contracts, supplier agreements, and procurement activities., • Track and report on key performance indicators (KPIs) for the category, including cost savings, supplier performance, and compliance., • Prepare regular reports and presentations for senior management., • Continuously improve category performance through data-driven insights and feedback., • Establish proper mechanisms and create adequate processes to support Procurement performance efficiency and Contract effective Management. Skills profile Relevant experience & education • Successful background and demonstrated experience in Marine Procurement operations and activities. Minimum 7 years of procurement experience with a Ship Owner or Ship Manager, including at least 5 years in Category Management., • Bachelor's degree in Marine Engineering, Supply Chain, Logistics, Purchasing Management, or a related field., • MSc in Supply Chain Management, Logistics, or a related field or member of the Chartered Institute of Procurement & Supply or equivalent professional body would be an advantage., • Proficient skills in speaking and writing English., • Advanced proficiency in Excel and PowerPoint., • Proficient in collecting, analysing and interpreting numerical data to derive insights and support decision-making with strategic thinking ability, to support decisions with sound reasoning and judgement., • Strong attention to detail., • Excellent interpersonal and communication skills for building strong relationships with internal and external stakeholders. Able to collaborate effectively, resolve conflicts and foster productive partnerships with suppliers, colleagues and cross-functional teams., • Strong market awareness and in-depth understanding of maritime supply chain components, regulations, market conditions, trade documentation, risk management and insurances., • Good at solving complex business problems in a structured and analytical manner., • A strong negotiator with proven track record of successful negotiations., • Strong commercial mindset with a natural focus on achieving the most cost-efficient solutions to the business., • Have an entrepreneurial mindset and are good at balancing multidimensional stakeholder demands with the need for results., • Positive attitude, strong work ethic and high level of integrity. Due to the high volume of applications, we regret that only shortlisted candidates will be contacted.

MOJU is dedicated to helping our customers build healthier habits and kick-start their day with powerful nutrition. To support in our mission we're looking for a Technical Manager to cover a Maternity Leave for a period of 9-12 months. Job Title. Technical Manager Maternity Cover 9-12 months Job Description. Lead the technical strategy to ensure safety and compliance to regulations, whilst delivering market leading quality across all MOJU products. In your role as Technical Manager, you will report to the Supply Chain & Operations Director and be responsible for strengthening MOJU’s category leading quality, developing and maintaining the quality management system (QMS) and risk management. You will also be the subject matter expert on relevant legislation to safeguard and support the business regarding on pack information, marketing content, customer requirements and consumer led queries for existing markets and new markets. Key Responsibilities of the role. Management • You'll manage our newly hired Food Technologist; coaching and guiding their career within MOJU. As a manager you'll offer the very best of advise, lead from the front and support where needed Strengthening MOJU’s Category Leading Quality • Deliver quality led KPI’s across complaints and product quality, • Complaints resolution management using root cause analysis and ensuring effective corrective actions at our third-party manufacturer, • Manage positive release process and ensuring any non-compliant quality is investigated and actioned accordingly, • Lead all EPD and NPD activity, • Maintain the quality & technical strategy Supplier Management • End-to-end technical & quality responsibility for all live products at our third-party manufacturers, including KPI management, • Manage existing third-party manufacturer and third-party logistic partners, perform yearly customer audits and build strong, strategic partnerships aimed at developing a continuous improvement culture to strengthen MOJU’s category leading quality, • Ensuring supplier certification standards (i.e BRCGS, GLOBALGAP etc.) are maintained across 3PMs / 3PLs / ingredient suppliers and any non-conformances actioned accordingly, • Lead the authenticity, vulnerability and fraud risk management for all ingredients used in MOJU products in conjunction with third-party manufacturer, • Sign off and approve due diligence, safety and compliance for new ingredient suppliers at our co-manufacturer, • Maintain due diligence & quality framework for direct ingredient sourcing Developing & Maintaining MOJU’s QMS • Maintain the QMS program and introduce further recommendations to enhance quality and reduce risk, • Ensure all product specifications are accurate, kept up to date and any change briefed across the business and into customers Compliance & Risk Management • Responsible for food safety and legislative compliance of products and packaging from factory through to our consumers, • Lead and manage all non-conformances at our co-manufacturer including appropriate corrective action and resolution, • Manage and coordinate due diligence testing program to ensure all health and nutrition claims are compliant, • Build a network of contacts and information sources to be the subject matter expert on all current and future legislation that could impact MOJU products, packaging and communications, • Supporting the Project Manager to ensure that all food safety and legislative aspects of NPD/EPD are compliant, • Lead and own the incident management process identifying product issues, managing Rejections and Recalls in partnership with relevant stakeholders including testing the process and training as required Supporting the MOJU Cru • Support with technical and legislative guidance on all marketing content and consumer related queries working with one pilot to keep customer macros up to date and accurate, • Support all new line form content for new customer opportunities, • Championing quality to the wider business including reporting to the leadership team, • Support all product related training to engage and bring insight to current and new members of the Cru Packaging and artwork compliance • Responsible for ensuring the food safety and legislative compliance for new products in existing and new markets You will have • Food science/technology qualification to degree standard, • 5-10 years of experience in Food & Drink technical roles, • Internal audit or lead auditor trained, • HACCP level 4, • Management of third-party suppliers’ technical relationship, • Extensive experience in packaging artwork development & sign off, • Experience in running multiple projects with various disciplines and dependencies, including product and sustainability, • Pragmatic technical approach and entrepreneurial mindset, • Excellent communication and people skills (line management preferred), • Confident, self-starter, able to work effectively in cross-functional teams What's in it for you? • Feedr lunched on office days, • Fully stocked fridge for breakfast, • Unlimited MOJU, • ClassPass, • Flexible working, • 28 days holiday, • Hybrid working, • Home set up, • Simply Health cover, • Spill therapy, • An amazing CRU

Strong knowledge of compliance frameworks, complaints handling processes, and regulatory standards. We are seeking a detail-oriented Compliance & Process Control Specialist to ensure that our team operates in line with company policies, industry regulations, and best practices. Review and maintain S

Radius is seeking a Customer Success Specialist. Must have experience with either IT or Datacentre sector. The Customer Success Exec is responsible for providing general administrative support to the Customer Success Team, to help manage customer accounts, address enquiries, and ensure a seamless service delivery. This role is required to deputise for Customer Success Managers when required, participating in customer service reviews and providing a level of competence on the services outlined in customer service reports. The role requires taking ownership of any improvements that arise from either within the organisation relating to service failings or client complaints/ improvements, and co-ordinating with other teams to source resolutions. Specific duties include but are not limited to the following job functions. • Manage a small portfolio of small customer accounts, primarily, but not in the finance vertical, • Provide cover for Customer Success Managers on key accounts during absence, • Collate operational data and produce monthly customer service reports, • Provide exceptional administrative support to the Customer Success Team, • Maintain accurate records of customer interactions, • Respond to customer inquiries promptly and professionally by phone, email or other communications channels, • Regularly audits work being done and customer service being provided to ensure all standards are met and that remedial work is completed effectively, correctly, and thoroughly, • Co-ordinate with various departments to resolve client issues quickly and professionally, • Participate in team meetings to and contribute ideas to improve overall customer satisfaction, • Monitors customer issues and client complaints to define patterns and work to lessen those recurring issues, • Attend customer and industry focused networking events both on-site and off-site, • Participate in, and positively contribute to, internal projects which require Customer Success Team input, as required

About Noxus Noxus is the AI Operating System for Enterprise Autonomy. We help enterprises deploy governed, auditable AI Workers into production in weeks. From resolving complaints and processing documents to handling IT tickets, Noxus is the fastest path to an agentic enterprise. We’re trusted by global enterprises across healthcare, financial services, staffing, and more — companies like Randstad, PwC, and José de Mello Now, we’re hiring our first Sales Development Representative to join the founding team and build the outbound engine from the ground up. About the Role Reporting directly to the CEO and working closely with GTM, as our Founding SDR you’ll: • Drive outbound pipeline into midmarket and enterprise accounts across the UK & EU., • Lead personalized outreach (phone, email, LinkedIn, events) to CIOs, Heads of AI/Data, and Ops leaders., • Qualify leads and set up discovery calls to uncover pain points across our target verticals, • Refine prospecting playbooks, messaging, and account strategies as we carve out a new category., • Consistently log activities and insights in CRM to fuel team learning and scaling., • Master the Noxus value proposition — governance, sovereignty, and speed-to-production — and communicate it with clarity. This isn’t just an SDR role, it’s a chance to build the outbound motion from scratch and shape how Noxus engages enterprise leaders. About You You’ll thrive as a Founding SDR at Noxus if you: • Have 1+ years in sales or outbound prospecting (BDR/SDR), ideally in SaaS or enterprise tech., • Can engage both technical and business buyers (CIOs, IT, Ops leaders)., • Balance high-volume outreach with tailored, high-quality messaging., • Are resilient, entrepreneurial, and comfortable working in ambiguity., • Communicate with clarity — simplifying complex enterprise AI concepts into relevant value., • Stay curious about AI and motivated to learn fast in a founding environment. Why Join Noxus? • Be part of the founding commercial team at a high-growth AI company., • Work directly with the CEO and leadership team, with a clear path to AE., • Shape how organizations adopt AI autonomy at scale., • Join a trusted platform already powering operations at leading enterprises, • Uncapped £100k OTE + equity in a category-defining AI company. Why Join Noxus? • Shape the usability of a platform adopted by enterprises across industries., • Learn directly from senior designers and cross-functional teams, gaining exposure to enterprise-grade AI workflows., • Tailored computer setups designed to maximize productivity., • Generous stock options based on role and employment status. Noxus is an equal-opportunity employer committed to diversity and inclusion. If you require accommodations during the recruitment process, please reach out to us at

Proclinical is seeking a Principal Product Manager to join a dynamic Digital Customer Experience (DCX) team. In this role, you will focus on developing innovative digital products and optimizing existing capabilities to enhance the customer journey. You will lead end-to-end product management for global connected products, translating business goals into impactful product initiatives. This position requires a strong understanding of customer needs, market dynamics, and technology opportunities to drive the execution of a digital roadmap. You will collaborate with cross-functional teams to deliver solutions that simplify the lives of people with diabetes. Responsibilities: • Develop a deep understanding of customer needs, competitive dynamics, and market opportunities., • Lead data-driven processes to test commercial viability and technical feasibility, translating insights into actionable business cases and roadmaps., • Build and deliver business cases aligned with strategic goals and outcomes., • Define and execute a clear product vision and integrated roadmap to achieve enterprise and franchise objectives., • Manage the full product lifecycle, including new feature launches, global market expansions, sustaining activities, and technical debt retirement., • Set release targets, scope, and value propositions to drive growth and innovation., • Monitor on-market product performance, including market share retention and product complaints., • Create process flows to illustrate operational impacts of new or improved capabilities., • Participate in usability studies to incorporate customer feedback into product development., • Collaborate with technical architects to ensure consistent solution designs across delivery teams., • Work with Product Marketing Managers to shape integrated launch strategies for global products., • Establish best practices for product management and ownership within the organization., • Coordinate architecture and scalability requirements, guiding investment timing., • Contribute to annual and strategic planning through bottom-up forecasting. Key Skills and Requirements: • Customer-focused mindset with the ability to translate insights into actionable product strategies., • Strong business acumen and passion for delivering impactful, innovative technologies., • Data-driven decision-making skills with the ability to balance technical constraints and business outcomes., • Familiarity with IT systems development, Web, and CRM platforms is preferred., • Proven ability to lead cross-functional teams and foster collaboration., • Strong project management skills to translate complex strategies into tactical initiatives., • Experience developing and commercializing digital products., • Excellent communication skills, both written and oral., • Bachelor's degree in engineering, life sciences, business, or a related field., • Knowledge or experience in diabetes care is a plus., • Flexibility to travel up to 25% as needed. If you are having difficulty in applying or if you have any questions, please contact Pat Melody at . Apply Now: If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page. Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy. By submitting this application, you confirm that you've read and understood our privacy policy, which informs you how we process and safeguard your data -

The Head of Compliance will lead the development, implementation, and oversight of the regulatory compliance framework within a regulated insurance environment. The role is accountable for ensuring the business meets all regulatory obligations, maintains robust systems and controls, and embeds a strong culture of compliance across all functions. The ideal candidate will have experience working in a smaller organisation, combining both strategic leadership and hands-on operational delivery. We are particularly interested in individuals who are available at short notice. Key Responsibilities • Develop and maintain the Regulatory Compliance Framework and Risk Universe, • Lead the Compliance Monitoring and Training Plans, • Provide regulatory advice across business functions and committees, • Manage regulatory updates and ensure appropriate business responses, • Oversee sanctions screening, complaints handling, and data protection compliance, • Coordinate SMCR implementation, • Support product governance and Lloyd’s oversight assessments, • Represent Compliance in internal committees and external regulatory engagements Requirements • Around 6-10 years experience in insurance within the Lloyd’s market, • Proven track record in delivering compliance support in a regulated environment, • Relevant professional qualifications and strong academic background, • Excellent communication and interpersonal skills

As a Complaints Handler your focus will be on maintaining the integrity of the marketplace by identifying and mitigating fraudulent activities. Key Responsibilities as a Complaints Handler:. Embark on a rewarding journey with a renowned corporate brand located in the heart of London as a Complaints

Local authority based in Hounslow.Hybrid model: 2 days in office, 3 days working remotely.As a Customer Relations Officer (Housing) you will play a key role in overseeing and.Social care colleagues to resolve complaints within statutory.A core function will also be to ensure compliance with the.Hous

They are now seeking some additional Customer First/Customer FirstComplaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying trends, and improving resolution at the first point of contact. You will focus on inv

We're looking for a highly experienced and motivated.In this role, you'll make sure every supporter who contacts us receives a positive, professional, and memorable experience.From handling donations and enquiries to managing complaints and ensuring we meet our service standards, you'll take ownersh

This appointment attracts remuneration of £170,000 per annum for a nominal time commitment of two days per week.All Complaints Committee and Board meetings are held at 10 Eastcheap, London EC3M 1AJ, and members are expected to attend in person unless there are exceptional circumstances.A robust and

To be considered suitable for this Complaints Advisor role you will need the following:. Previous experience in managing complaints (including written responses and ideally to Ombudsman code). Complaints Advisor (Housing/Property).

If you have experience managing complaints and are available now,. Complaints Coordinator North West London Local Authority. Stage 1 and Stage 2 complaints.

Now Hiring: Financial Complaints Investigator (9-Month & 12-Month Interim).

Day-to-day of the role: Conduct detailed investigations into resident complaints, ensuring all relevant information is gathered and analysed to provide fair resolutions. Collaborate closely with internal teams and external contractors to gather evidence and resolve complaints. We are seeking a dedi

Customer Complaints Specialist. You'll bring experience of managing and resolving complaints in a regulated environment, ideally within housing, and the confidence to navigate even the most sensitive conversations with care.

Parking Complaints Officer Parking Complaints Officer Parking Complaints Officer Parking Complaints Officer Parking Complaints Officer Parking Complaints Officer Parking Complaints Officer. Dealing with the correspondence and stage 1 complaints at the Warrant of Control (WoC) stage. As a member of t

This position plays a key role in driving revenue growth, supporting the sales team, and delivering exceptional customer service across the companys engine, airframe, and distribution divisions. Receive, research, and resolve customer enquiries and complaints, collaborating with internal departments