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Hands-on Technical Leadership- Smart Buildings & Energy Optimisation We are looking for a highly skilled and motivated Building Management System (BMS) Service Team Leader to join our Smart Infrastructure division! In this role, you'll combine hands-on technical expertise with leadership responsibilities, being responsible for a team of engineers while ensuring the smooth operation, maintenance, and optimization of Building Management Systems across a variety of client sites. The role will require travel within the UK and your defined geographical area will be the North of the UK (Manchester, Leeds and Birmingham) Successful applicants will generally work within a defined geographical area, however travel outside this allocated area will be required from time to time. It's exceptionally important that our people enjoy working here and therefore we take phenomenal pride in having a friendly, helpful and engaging culture You will make an impact by... Supervise and coordinate planned and reactive maintenance activities for BMS systems Act as the point of contact for raised technical issues and complex fault diagnostics Ensure service delivery meets contractual KPIs and customer expectation Lead and support a small team of BMS service engineers, providing technical guidance and mentoring Conduct site audits, system health checks, and performance evaluations Liaise with clients, contractors, and internal teams to ensure excellent service delivery Assist in the development of energy-saving strategies and system optimizations Participate in out of hours customer support Maintain accurate service records and contribute to continuous improvement initiativesYour defining qualities... Proven experience working with BMS systems Strong understanding of HVAC systems, controls, and building automation Previous experience in a supervisory or team leadership role would be helpful. However, if you are an aspiring team leader, looking to move into a leadership position, we would be keen to hear from you. Excellent fault-finding, diagnostic, and problem-solving skills Strong communication and organizational abilities Relevant technical qualifications (e.g. Electrical Engineering, Building Services, or Controls Engineering)Additional experience of the following would be beneficial Siemens training or certification Experience with energy management and smart building technologies Familiarity with communication protocols such as BACNet, Modbus, and KNX Knowledge of IT networks and cybersecurity in BMS environmentsWe offer you • Hybrid Working: Achieve a healthy work-life balance with our flexible working arrangements • Pension Plan: Secure your future with our generous pension scheme, with employer contributions up to 10%. • Time Off: Recharge and rejuvenate with 26 days of annual leave (plus bank holidays), and the option to buy or sell an additional 5 days. • A competitive salary and benefits package including company car • Ongoing training and professional development in a collaborative and forward-thinking team culture • Opportunities to work on high-profile and innovative smart building projects Ready to own the future of smart building service delivery? Apply now and take the next step in your BMS career! We are fully committed to providing equal opportunities and building an inclusive workplace where a broad range of backgrounds and perspectives thrive. We embrace the many ways people think, learn, and experience the world-because we know that a diverse set of minds drive innovation. So that we can support you to be your best during the application and interview process, please let us know if you have any specific requirements. #CVL-PLC #LI-EH1

Customer Success Manager Manchester, Leeds or Slough (Hybrid 2 days a week in office) Competitive + Commission 12 month fixed term contract We are looking for an experienced Customer Success Manager to join IRIS Software Group, supporting our market-leading accountancy software portfolio for a 12 month fixed term contract. As a CSBP, you will act as a trusted advisor to our key customers and strategic service partners, helping them maximise value from their IRIS solutions throughout the entire customer lifecycle. You will play a critical role in onboarding, adoption, retention, and growth, ensuring our customers achieve meaningful outcomes and long-term success. Working within the Customer Success Department, you will collaborate closely with Customer Operations, Sales, Channel teams, and senior leadership to deliver exceptional customer experiences for our most valuable accounts. Key Responsibilities • Manage a portfolio of VIP customers, overseeing all products and solutions across each customer’s IRIS accountancy software portfolio, typically supporting customers with annual spend in excess of £50,000., • Develop strong, trusted-advisor relationships with customers and strategic partners, including senior stakeholders, to understand their goals and guide them towards successful outcomes., • Act as the primary point of contact for customers, strategically managing day-to-day communication, coordinating IRIS resources, and owning issue resolution and escalations., • Oversee the end-to-end customer journey, including onboarding, implementation, Go Live Reviews, adoption, and ongoing optimisation to ensure rapid time to value., • Drive product adoption, customer satisfaction, retention, renewals, expansion, and advocacy by aligning IRIS solutions to customer needs., • Maintain a deep and continually developing understanding of IRIS products, services, and roadmaps, advising customers on the most relevant features and best practices., • Create, maintain, and deliver Customer Success Plans for each customer and partner, using Customer Tracker dashboards and Gainsight to monitor customer health, create Calls to Action, and manage risk., • Deliver Quarterly Business Reviews (QBRs) in collaboration with Account and Channel Managers to review performance, value delivered, and future opportunities., • Review adherence to operational SLAs and ensure appropriate success plans are in place to address any areas of non-compliance., • Act as the voice of the customer, providing structured feedback to internal teams to improve products, services, and the overall customer experience., • Support NPS and customer survey processes, ensuring customers are aware of and engaged with feedback initiatives., • Maintain a strong understanding of customer contracts, subscriptions, and terms and conditions to maximise value for both the customer and IRIS., • Identify upsell and cross-sell opportunities and contribute to lead generation in partnership with Sales and Channel teams., • Deliver Customer Success KPIs, including time to value, retention, lifetime value (LTV), and growth. Experience & Qualifications Essential • 4+ years’ experience in Customer Success, Account Management, or a similar customer-facing role, • Proven ability to manage multiple strategic customers concurrently, • Strong project management and organisational skills, • Excellent relationship-building capabilities, including at senior stakeholder level, • Strong verbal and written communication skills, including presentations, • Ability to prioritise effectively in a fast-paced environment, • High attention to detail and strong problem-solving skills, • Resilience and adaptability when facing challenges, • Self-starter who can work independently while contributing to a team Desirable • Experience with SaaS or accountancy software, • Familiarity with customer success platforms such as Gainsight, • Strong product knowledge or the ability to learn complex solutions quickly Why join IRIS Software Group? • Join one of the leaders in UK Accountancy software at an exciting stage of growth with clear cut progression paths., • Work for a certified Great Place to Work in every country we operate in., • Join an inclusive environment where your ideas and experience can shape processes

Are you an experienced sales professional looking to take the next step in your career? Our client, a leader in the automotive parts industry, is seeking a highly motivated and skilled Parts Sales Manager to join their team. As a Parts Sales Manager, you will be responsible for leading a busy sales team, developing sales strategies, and driving business growth. This Parts Sales Manager position offers an excellent opportunity for a results-driven individual to excel within a recognised industry-leading company. Benefits: Competitive salary of £34,000 per annum Potential OTE of up to £39,000, including bonuses Performance-based bonus schemes Ongoing training and development programmes Clear career progression opportunities within a growing organisation Supportive, collaborative team environment Company pension and holiday schemesDuties as a Parts Sales Manager: Lead, manage, and motivate the Parts Sales team to achieve and exceed sales targets Develop and implement effective sales strategies and plans Monitor team performance using KPIs, providing coaching as needed Build and foster strong relationships with key clients and stakeholders Identify new business opportunities to increase market share Conduct regular team performance reviews and training sessions Plan and execute sales campaigns and promotional activities Maintain knowledge of industry trends, competitor activity, and product developments Ensure the team provides excellent customer service and maintains professionalism Collaborate with management to ensure operational efficiency and high standards of service Utilise CRM and other business systems accurately, ensuring compliance with all legal and company standardsRequirements: Proven experience managing or leading a sales team within a B2B environment, ideally within automotive parts or telesales Strong leadership, team management, and motivational skills Excellent communication and relationship-building abilities Proficiency in MS Office, CRM systems, and other relevant IT tools Target-driven with a strategic mindset to achieve sales objectives Passionate about the automotive industry or related sectors Ability to thrive in a fast-paced and dynamic environment Experience in developing and executing successful sales strategiesIf you are ready to take your career to the next level as a Parts Sales Manager and want to learn more about this exciting opportunity, we would love to hear from you. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester today to discover more about this fantastic Parts Sales Manager opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Paying circa £50k + on site parking + benefits - Are you an experienced procurement professional ready to take the lead within a dynamic manufacturing environment? Our client, a well-established manufacturing company based in Greater Manchester, is seeking a Permanent Procurement Manager to join their team. This role offers an exciting opportunity to steer procurement strategies, lead a dedicated team, and ensure a reliable and cost-effective supply chain to support uninterrupted production. This is an excellent chance to utilise your skills in a company that values strategic thinking and supplier relationship excellence. This is an office based role with a flexible start time and a 3pm finish every Friday. THE JOB Lead, develop, and manage the procurement team while driving continuous improvement and best practice Develop and deliver procurement strategies that support business objectives, production demands, and cost efficiency Manage supplier relationships end to end, including negotiations, performance review, contract management, and issue escalation Source, onboard, and manage suppliers globally, ensuring quality, compliance, value, and supply continuity Drive cost reduction, value improvement, risk mitigation, and contingency planning through market analysis Oversee inventory-related activities including pricing updates, stock takes, and system improvements Collaborate cross-functionally with sales, production, finance, and other stakeholders to forecast demand and ensure material availability Ensure procurement compliance with legal, regulatory, audit, and company policy requirements THE PERSON What we're looking for: Minimum of 3 years’ experience in a senior purchasing role with direct reports Strong supplier relationship management skills Proven negotiation and contract management capabilities Experience with supplier performance management and risk mitigation Effective leadership and team management skills Excellent communication skills, both written and verbal Experience with Sage and good Excel skills Strong organisational skills with the ability to manage multiple priorities Ability to respond quickly to supply chain issues and make informed decisions under pressure Strategic thinker with a proactive mindset and a focus on continuous improvement Resilient, adaptable, and able to work effectively within a fast-paced manufacturing environment BENEFITS Flexible start and finish times Free onsite parking 23 days holiday + Bank Holidays Employee Assistance Programme Online GP Service Health Cash Plan Annual Bonus Regular Social Events This is a fantastic opportunity for a motivated procurement professional to step into a leadership role with a forward-thinking company where you can make tangible impact on the supply chain operations. The organisation values its people and offers a collaborative environment that supports your professional growth. If you are ready to bring your procurement expertise to a new challenge and thrive in a supportive, customer-focused environment, we would love to hear from you. Please note – applicants must have the right to work in the UK as sponsorship is not available

In a Nutshell… We have a great opportunity for a Sales Consultant to join our team within Vistry Manchester & Cheshire East, covering sites across Manchester, with your reporting office being based in Warrington. As our Sales Consultant, you will be the lead sales consultant on the development. You should carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working. Let's cut to the chase, what's in it for you… Competitive basic salary and annual bonus Mileage Allowance Up to 33 days annual leave plus bank holidays Private Healthcare Enhanced maternity, paternity and adoption leave Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits…In return, what we would like from you… Behave in line with our company values - Integrity, Caring and Quality. Experience working in a customer facing role delivering under pressure. Experience in generating leads and sales through telephone-based business development. Proven track record of achieving sales targets. Proven track record of exceptional sales. Excellent IT skills with demonstrable knowledge of Microsoft Office tools. Comfortable using multi-channel forms of communication. Ability to handle complaints and difficult situations. Strong negotiation and sales skills. Proven track record of successfully completing the sales process with customers in the housebuilding industry An interest in property and the housing market. Good planning and organisational skills. Excellent communication skills. The ability to work under pressure and meet sales targets. Willing to travel to all sales sites, including regional offices. Willing to work weekends. Willing to travel to all marketing suites, including regional office, within the division as required. Full driving licence and access to a suitable vehicle.More about the Sales Consultant role… Ensure smooth running of the marketing suite. Assist the Sales Manager as required Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development. Create and deliver informative and clear sales pitches and tours of the show home and development. Negotiate with customers to ensure the best sales outcome for the business Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively. Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home Have detailed knowledge of all plots available and upcoming within the development. Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures. Implement the Company's continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations. Proactively working as a member of the sales team and demonstrating effective team working skills. Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company. Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR. Deal with all customers in a polite, friendly, and efficient manner. Ensure that customers are kept fully and regularly informed of the progress of their purchase. Respond to all cancellations making every effort to 'save' and if necessary, renegotiate the reservation. Have detailed knowledge of all relevant purchase assistance schemes and alternative developments Ensure competitor analysis is undertaken as determined by Sales Manager Carry out daily tasks required for your development. Take responsibility for all company property and equipment across each site within the specified sales hub.Finally, let's tell you a bit more about us… We're Vistry Group, the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership-led approach helps us build sustainable communities where they're needed most. You're probably familiar with our unmatched portfolio of brands: Linden Homes, Bovis Homes, and Countryside Homes. We also have Vistry Works, our timber frame manufacturing operation, and Vistry Services, our support functions. Together, we build more than homes, so there's nowhere better to build your career. We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. #LI-KM1

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability. Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard. In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare. You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards. Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies. At least 2 years of practitioner experience is essential for this role. Supervisory or management experience as well as relevant qualifications are desirable for this role. Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive management culture. Creative Support has a corporate commitment to enabling people with caring and family responsibilities to apply for senior roles, part time applicants will be considered for this role. If you're hardworking, resilient, reflective, with a strong ethical duty of care and a commitment to safeguarding vulnerable individuals, we encourage you to apply. Vacancy Reference Number: 92414 Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK TPBN1_UKTJ

Embankment Kitchen and Embankment Café are vibrant and welcoming dining destinations, offering high-quality food, exceptional service, and a relaxed atmosphere. We pride ourselves on delivering memorable guest experiences and are looking for a passionate manager to lead our team. We are seeking an experienced and motivated Restaurant & Café Manager to oversee daily operations, ensure excellent guest service, and drive business performance. The ideal candidate will be a hands-on leader with strong organisational and people management skills. Born on the site of the once iconic Manchester Exchange railway station, CitySuites I and CitySuites II Aparthotels embody the very spirit of the city, standing tall as a testament to the forward-thinking essence of Manchester. Our 5* apartments are a sanctuary amidst the chaos, allowing our guests to navigate the city with ease. Along our journey, weve immensely proud to have launched Embankment Kitchen, our modern seasonal restaurant and bar, as well as Embankment Cafe Co., offering artisan coffees and freshly made cakes and sandwiches. Our sophisticated meeting and event spaces have grown too, hosting everything from board meetings to launch parties, and even wedding receptions. Were made up of brilliant people, who care deeply, have a passion for their craft, an obsession for the best, and an altogether extraordinary spirit. We love this space, and we work hard to make sure our residents love it as much as we do. Were proud to be a part of the CitySuites story. As the Embankment Restaurant & Café Manager, your role plays a critical role in overseeing the day-to-day operations of a restaurant and cafes. You will be responsible for ensuring that the venues run smoothly, providing excellent guest service, managing team members, and handling administrative duties. Being the Restaurant & Café Manager requires a combination of strong leadership, organisational ability, and a passion for food and hospitality. Key Responsibilities: People Management Hiring and Training: Recruit, hire, and train new team members. Ensuring the team is well-equipped to provide excellent service. Scheduling: Create and manage employee schedules, ensuring enough team members during peak hours. Performance Monitoring: Supervise employee performance, provide feedback, resolve conflicts, and address performance issues. Guest Service Guest Relations: Ensure customers have an exceptional dining experience by addressing complaints, taking special requests, and ensuring the overall atmosphere is welcoming. Quality Control: Make sure that food quality, presentation, and service standards meet the restaurant's expectations. Operations Management Inventory and Ordering: Monitor stock levels, order food and supplies, and manage relationships with vendors. Control food costs and wastage. Health and Safety Compliance: Ensure that the restaurant complies with health and safety regulations, including sanitation, food safety, and labour laws. Overseeing Front and Back of House: Coordinate between the kitchen and dining area to ensure smooth operation. Financial Management Budgeting and Cost Control: Oversee financial operations, including managing labour costs, food costs, and other expenses. Maximise profitability while maintaining quality. Cash Handling: Ensure proper cash handling, record-keeping, and financial reporting. Problem-Solving Conflict Resolution: Address issues or conflicts between employees, guests, or suppliers efficiently. Decision Making: Make quick decisions, whether it's managing an unhappy customer, solving operational problems, or making employee changes. Competencies and Skills: A friendly, approachable demeanour and the ability to handle complaints or difficult situations gracefully. Time management and attention to detail are essential. Ability to think quickly and find solutions to unexpected challenges. Understanding of budgeting, cost control, and profitability. The ability to lead and motivate a diverse team of employees while fostering a positive work environment. Ensuring food quality and cleanliness standards are always met. Managing shifts, tasks, and operational needs efficiently. Strong customer service skills with a focus on creating a positive experience. Knowledge of food safety regulations and best practices. Strong organisational and multitasking abilities. TPBN1_UKCT

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands-on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end-user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root-cause analysis and long-term issue eradication. Customer-centric mindset with great communication skills (in-person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential. Apply today and become the force behind our long-term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Customer Service Team Leader – Full‑Time We’re looking for a dynamic and people‑focused Commercial Team Leader to drive exceptional customer experiences and lead the day‑to‑day performance of our Customer Service and Projects teams. This role suits someone who thrives in a fast‑paced environment, enjoys problem‑solving, and is motivated by developing others and improving processes for clients and colleagues. Salary £40-£45k DOE Key Responsibilities • Lead and motivate Customer Service and Project teams to deliver outstanding service, • Oversee daily operations, ensuring smooth delivery of customer orders and project milestones, • Support the development and implementation of customer experience strategies, • Monitor service levels, gather customer feedback, and drive continuous improvement, • Resolve customer issues and escalations promptly and professionally, • Set, track, and act on KPIs to support team and departmental performance, • Run daily team catch ups and monthly team meetings to review progress and identify improvements, • Manage administrative tasks including absence reviews, return‑to‑work meetings, and probation reviews, • Coach and develop team members through regular reviews and structured development plans, • Complete monthly customer or site visits to strengthen relationships, • Collaborate with planning, scheduling, and commercial teams to optimise performance, • Analyse data to identify root causes, improve processes, and support decision‑making, • Support cross‑functional initiatives and provide departmental cover when required What The Client is Looking For • Demonstrable background in technical manufacturing project management is essential, • Strong leadership skills with the ability to motivate and influence teams, • Excellent communication skills and confidence engaging at all levels, • High energy, commercial awareness, and a passion for delivering great customer experiences, • Strong organisational skills with the ability to prioritise and act with urgency, • Analytical mindset with the ability to use data to drive improvements, • IT‑literate, with experience using Microsoft Office (SAP or Dynamics experience is a bonus), • A collaborative team player who builds strong relationships with stakeholders Benefits • 25 days holiday + bank holidays, • Standard employer pension, • Subsidised on‑site café, • Regular staff social events If you’re able to hit the ground running working with an established busy team, please forward your CV to Lucy for immediate consideration, I look forward to hearing from you

Supervisor | Premium Retail | Up to £30k + Commission Zachary Daniels are supporting a well known premium retail brand to recruit a Supervisor. This is a great opportunity to step into a leadership role within a customer focused, sales driven environment where service and performance are key. As a Supervisor, you will play a key role in supporting the management team and driving the day to day performance of the store. This is a hands on position, ideal for someone who leads from the front, enjoys being on the shop floor and can motivate a team to deliver strong results. Benefits: Competitive base salary Staff discount Incentives and earning potential linked to performance Responsibilities of A Supervisor : Support the management team in driving overall store performance and KPIs Lead by example through confident selling and customer engagement Motivate and support the team to achieve sales targets Deliver a premium, personalised customer experience Assist with day to day operations and store standards Act as a key point of contact on the shop floor Experience and Background: Previous experience as a Supervisor or Senior Sales within a retail environment Background within premium retail, ideally jewellery, accessories or fashion Strong understanding of KPIs and sales performance Proven ability to support and motivate a team Commercially aware with a hands on approach Positive, proactive and confident in a customer facing role This is a great opportunity for a driven Supervisor who enjoys a sales led environment and is looking to take the next step in their retail career. Apply now or get in touch for a confidential conversation. BH35762

Are you ready to take your career to the next level with an exciting opportunity in the manufacturing and engineering sector? This company is seeking a dynamic and results-driven Key Account Manager to join their team and make a significant impact. With a strong focus on growth, innovation, and customer satisfaction, this role offers you the chance to work with cutting-edge products while building lasting relationships in a thriving industry. What You Will Do: • Drive year-on-year sales growth across the full range of products within your assigned key accounts through prospecting, sales calls, and customer support., • Build and strengthen relationships with customers, promoting the company's comprehensive service and product offerings., • Implement local sales and marketing plans, with a particular focus on the Aerospace and Defence industries, while leveraging the company's resources., • Lead the launch of new products and services, ensuring effective territory management and customer retention., • Utilise cutting-edge tools such as CRM systems, GPS, and other internal systems to support the sales process and deliver exceptional customer service., • Provide accurate and timely market insights to help shape the company's strategic direction and decision-making processes. What You Will Bring: • A strong engineering background, ideally gained through relevant apprenticeship or hands-on experience in manufacturing processes., • Proven expertise in the application of cutting tools and a solid understanding of value-based selling concepts., • Exceptional communication and interpersonal skills, with the ability to build rapport across all levels of an organisation., • A proactive, self-motivated approach, with a strong focus on achieving results and driving continuous improvement., • Confidence in public speaking, project management skills, and the ability to develop clear action plans to meet customer needs. This role is pivotal in driving the company's mission to deliver innovative solutions and exceptional service to its customers. By joining this organisation, you'll play a key part in shaping the future of the manufacturing and engineering sector while enjoying opportunities for personal and professional growth. Location: This role covers an exciting geographical area, stretching from Stoke-on-Trent to Barrow-in-Furness along the M6 corridor. It offers a blend of travel and territory management, giving you the chance to engage with a diverse range of clients and projects. Interested?: If you're ready to embrace this exciting opportunity and take on the challenge of becoming a Key Account Manager, we'd love to hear from you. Apply now to start your journey with a company that values innovation, excellence, and customer success. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

FIELD SERVICE ENGINEER - COFFEE ENGINEER COFFEE MACHINES Coffee Engineer's UK wide: 1x M23 (Brighton, Crawley, etc) 1x Manchester, Stockport 1x South London 1x Telford 1x Derby Senior Coffee Engineer or Lead Coffee Engineer: 1x Manchester 1x London 1x Luton, Milton KeynesWe are working with one of the UK's largest independent Coffee Machine specialists, whose clients include pub groups, restaurant chains, fuel retailers & coffee machine manufacturers. They are seeking Field Service Coffee Engineers to join them as a Coffee Engineer undertaking the servicing & repair of coffee machines - both traditional & bean to cup within a region. Full product training will be provided to those with Coffee Engineer, White Goods Engineer or Catering Engineer experience. Remuneration Package Coffee Engineers - £32,000 to £40,000 salary based on experience & grade Senior Coffee Engineers - £40-45kSalary + Monthly bonus scheme + company benefits + product specific training + company van + fuel card + tools + smart phone + tablet + optional weekend overtime. The Position Based from home and working within an area, you will undertake: Planned servicing & preventative maintenance on coffee machines Reactive breakdown & repair Installation and setup of coffee equipment Deliver equipment training to users (operation and cleaning of coffee equipment) Complete all digital & documentationYour Experience Ability to Fault-Find using a Multi Meter Read/understand diagrams Field based customer facing experience Coffee Machine experience ideally Bean to Cup or TraditionalOn Offer Career development and progression, to support and develop your skills, with increased earnings. In house and Manufacturer training. Bonus schemes including Review scheme and Monthly team bonus.Remuneration & Hours Monday to Friday 2 weekend days per month Salaries from £30,000 to £40,000 on relevant experience Additional payments for additional Saturday or Sunday working (£250pd) 30 days holiday (including Bank Holiday allowance) Company Pension and life insurance Private Health and Dental Care Company Van with private use option (combi sized) Tools, uniform, mobile phone, etcIf you are a Catering Engineer, Laundry Engineer, White Goods Engineer or Coffee Engineer looking for a change, then please contact us at startMonday now

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Birmingham, Bristol or London in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISEIn return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Market Street Manager to help our business to continue to grow and succeed. Market street is what makes us different, our close relationships with farmers and growers means we know exactly where our food comes from - so we’re able to deliver good quality and great value on Market Street every day With a passion for Fresh Food and a keen eye for details. Our Fresh Food Managers take a pride in the availability of our products, putting the customer at the heart of everything we do whilst delivering exceptional customer service by listening and responding to our customers Reporting into the Store Manager, you will also: * Lead and empower colleagues to always put the customer first and deliver outstanding customer service * Listen and respond to our customers feedback and react accordingly * Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department * Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations * Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments * Identify and develop talent within the department * Build effective relationships with other operating departments * Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) * Take a leadership role within the store * Ensure resource is planned thoroughly About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? * Experience of managing a team in a fast paced environment * You will need to be a great communicator who can share knowledge, experience and best practices * You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible * You must be adaptable to change, whilst being able to challenge effectively * As a Manager, you will actively listen to and respond effectively to customers and colleagues We are an equal opportunities employer and welcome applications from all sections of the community. How do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. As part of our total rewards package we offer: * 15% uncapped Morrisons discount for you (both in store and online) * 10% discount for a designated friend/family member * 25 days holiday plus 8 statutory holidays pro rata * Annual bonus scheme * Healthcare/Wellbeing benefits including Aviva Digital GP * Enhanced company pension contributions * 4 x life assurance through our company pension scheme * Enhanced maternity, paternity and adoption schemes * Perks with over 850 retailers through our 'My Morri' discount platform offering cashback and instant vouchers * Opportunity to purchase additional annual leave * Subsidised staff canteen * Free parking 26 weeks maternity and adoption leave at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 4 weeks paid paternity leave If you’re interested in taking on a new challenge and have the skills to strengthen our team further, then we want to hear from you

Office Administrator Or client is a well established and fast growing multi trade property specialist based in Manchester, delivering high end renovation and installation projects including plumbing, heating, electrics and full bathroom installations. We are seeking an exceptional Customer Service Advisor to join our team, someone who thrives in a busy environment and takes real pride in delivering excellent customer experiences. You will be the central point of contact for our customers and business clients, taking ownership of customer enquiries and helping keep our daily operations running smoothly. The immediate focus of this role is delivering excellent customer service. However this is not a static position. As you grow into the role, responsibilities will expand, with scope to contribute ideas, improve systems and help shape how customer service evolves within the business. Key Responsibilities • Customer Service: Act as the first point of contact for incoming customer enquiries by phone, providing clear information, answering queries confidently, and ensuring every interaction is professional, responsive and well managed., • Lead Management: Monitor and respond promptly to new enquiries received via email, Checkatrade, and social media platforms, ensuring all leads are followed up quickly and converted into scheduled appointments where appropriate., • Scheduling & Coordination: Manage engineers’ calendars by booking jobs, coordinating appointments with customers, and organising daily schedules to maximise efficiency. Communicate clearly with both customers and engineers regarding timings, changes, and job updates., • Customer Journey Coordination: Support customers from initial enquiry through to job completion by maintaining communication, confirming appointments, and ensuring a smooth and organised experience throughout the process., • Administration & Records: Maintain accurate customer records, update internal systems, assist with quotes and invoices, and ensure all job information is logged correctly., • Invoice Chasing & Payments: Follow up professionally on outstanding invoices and assist with processing deposits and customer payments., • Process Improvement & Initiative: Once confident in core responsibilities, identify opportunities to improve systems, streamline customer management, and support business growth through practical ideas and initiative. Essential Qualifications and Experience • Proven experience in a fast-paced customer service or administrative role, • Comfortable handling a high volume of calls and enquiries, • Strong communication skills with the ability to build rapport quickly with a wide range of customers Excellent organisational and multitasking ability, • Confident using digital systems and office software, • A proactive, problem-solving mindset and ability to remain calm under pressure Someone energised by responsibility and interested in growing with a business Why Join? You will be joining a dynamic and customer focused team, working alongside our Managing Director, with our Office Manager as your main point of contact and support. We are a small but rapidly growing company offering swift career progression. This is a real opportunity for someone capable and motivated to take ownership of customer service and help expand the role as the business grows. We are committed to recognising hard work through regular pay reviews, bonuses, and increased responsibility for those who contribute beyond the core expectations of the role. This is not a quiet or passive office position. We work hard, move quickly, and hold high standards, and we reward the people who help drive the business forward. Job Details Job Types: Full-time, Part-time, Temp to perm Pay: From £12.00 per hour Expected hours: 20 – 35 per week Application Questions We receive a high number of applications, so authentic and concise responses to the screening questions below will help us shortlist candidates. 1. What about this role made you apply? 2. Briefly share what you enjoy most about administrative, customer-focused work., 2. We’re a growing, hands-on business where ideas are welcomed and roles naturally evolve as the company grows. Does that kind of environment suit you?, 3. Do you live in Greater Manchester, and are you able to work regularly in person at our central Stockport office? Experience Customer service or Administrative: 1 year (required) Administration: 1 year (required) Work Location: Hybrid remote in Greater Manchester

Continuous Improvement Manager role based in Stockport. Working for w well established, market leading manufacturing company. Client Details Our client is a well established, growing manufacturing company who are a market leader in their field. Description · Lead change initiatives across all areas of the business by identifying, quantifying, and managing projects from operations, manufacturing, supply chain, and support functions. · Develop the Continuous Improvement (CI) strategy and deploy lean tools and techniques to meet business requirements, focusing on process improvements in Safety, quality, cost, service, and inventory management whilst growing the people within. · Implement best practice lean tools and techniques within the business, including Kaizen / Lean Six Sigma, by coaching and training managers, supervisors, and staff; lead Kaizen and 5S events to ensure methodologies align with the business and customer demands. · Achieve annualized project savings as outlined in the business strategy/growth plans; coordinate project activities during profit planning and support the Operations team with project management and departmental goals. · Continuously enhance project management techniques and coach others in their use, ensuring clear management and timely closure of projects, with accurate plans and concise, high-quality status presentations. · Support and reduce business issues through root cause analysis and corrective action plans for all areas of the business. · Engage the entire organization to promote Lean/CI benefits and foster a culture of continuous improvement as a core business ethos. · Maintain a flexible approach to CI, adapting to the changing needs of the business to achieve goals and objectives inline with the full business strategy agreed at senior level. · Demonstrate proficiency in process improvement tools such as Value Stream Mapping (VSM), Standard Work, and 5S; coordinate self-assessments and implement action plans to address gaps. · Develop and advance tools and methodologies as appropriate to meet business requirements. · Deliver projects and plans that achieve annualized savings, increase OEE as defined by business objectives · Lead, train, and coach others in lean tools and techniques, building expertise throughout the business and fostering a culture of continuous improvement to meet all business KPIs. · Own and manage the Kaizen calendar, ensuring deployment and support of activities throughout the business. · Support Value Analysis/Value Engineering (VAVE) events and activities to achieve targeted cost reductions where appropriate. Profile · You will be a proven process / continuous improvement manager within a manufacturing environment. · You may have come from a production, operations or quality background within manufacturing originally but will now be an established continuous improvement manager · Relevant proven experience and or six sigma trained (demonstrated) · Demonstrated experience within a manufacturing/warehouse and or engineering environment · Motivated to deliver/achieve with a engaging approach and take people with them on the journey · Ability to work with all levels of the business and set clear pathways vs strategy · Demonstrates a collaborative approach · Experience in working with and training cross-functional groups · IT literate - proficient in SAP use of SharePoint and able to bring new ideas technology into the business Job Offer £60,000 to £70,000 plus bonus and benefits

Prestigious opportunity for a Network Solutions Design Engineer (Aruba) with a global leader in the provision of cutting-edge connectivity and digital solutions, delivering world-class broadband, mobile and network services. Our customer solutions design team lead the way in implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs. We are inviting you to join our success story based in Manchester, Sheffield, Birmingham, Bristol or London in a hybrid role 3 days a week in the office and 2 days remotely. Taking High Level Designs into Low-Level detail at the Post-Sale stage, implementing the solution followed by thorough testing before handing over to the relevant support or managed service teams. You will be responsible for: - Capturing detailed customer technical requirements and translating them into technical solutions design Management and delivery of the technical direction of the solutions design Managing the review and validation processes for both new and in-life products and services Managing customer solutions design engagement, statement of work creation and 3rd party deliverables Facilitating strong customer relationships at a senior level Customer migration planning and implementation Resolving complex solution and service issues, leading root cause analysis and escalation Identification of potential risks, implementing controls and mitigations Ensuring delivery of thought leadership in complex bids and agreeing a strategic approach If you possess a combination of the following skills, then LET'S TALK! Experience in low level and high level design of complex network solutions Proven experience in network design, ideally with enterprise or public sector clients. Strong stakeholder management and leadership skills HPE Aruba certified to Associate level (changed to Associate level) with a solid working knowledge of the following would be highly advantageous: Aruba AOS-S Switches Aruba AOS-8 WLAN Aruba AOS-CX Switches Aruba AOS-10 WLAN Aruba Central Aruba ClearPass Aruba SD-WAN Knowledge of Cisco networking technologies advantageous: Traditional Cisco WAN Traditional Cisco LAN Cisco Wireless Cisco SDA Catalyst Centre Cisco ISE In return, you will be rewarded with ongoing training and career development, 10% on target bonus, an enviable pension scheme, 25 days holiday plus bank holidays, discounted broadband, mobile and TV packages and much more. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

We are looking for an organised and customer-focused Order Taker & Logistics Fulfilment Coordinator to join our Supply Chain & Logistics team. This role is essential in ensuring customer orders are accurately captured and fulfilled efficiently, while maintaining high service levels and strong communication across internal teams and logistics partners. You will play a key role in delivering operational efficiency, service reliability, and customer satisfaction. Key Responsibilities Order Management Receive and process customer orders via telephone, email, and digital platforms Verify product codes, quantities, pricing, and delivery details Ensure orders are processed within agreed Service Level Agreements (SLAs) Identify and resolve discrepancies quickly and accurately Logistics Coordination Schedule deliveries in collaboration with transport planners Liaise with internal fleet teams and third-party logistics (3PL) providers Monitor delivery progress and proactively address delays or issues Support the smooth execution of daily delivery plans Customer Communication Provide timely updates on order status and delivery schedules Respond to customer queries professionally and efficiently Escalate issues where necessary Maintain accurate records of customer interactions and resolutions Reporting & Continuous Improvement Produce daily and weekly reports on order volumes, delivery performance, and service issues Contribute to continuous improvement initiatives Participate in team meetings and process improvement discussions Support the Lead Coordinator during peak operational periods Site Responsibilities Act as a Fire Warden (training provided) Opportunity to undertake First Aider training About You We are looking for someone who is: Resilient and pragmatic, thriving in a fast-paced environment Logical and methodical in problem-solving A clear and confident communicator Passionate about delivering excellent customer service Highly numerate with strong attention to detail Comfortable using planning tools and logistics systems A collaborative team player who can positively influence others Skills & Experience Experience in a busy order-taking or logistics environment Understanding of logistics planning systems and processes Familiarity with continuous improvement practices Proven ability to identify and implement operational improvements Please for any more information please contact Bruno Bagi (phone number removed) or (phone number removed)

About Vivid Resourcing Founded in 2009, Vivid Resourcing has grown to become a leading player in the recruitment industry, with 11 offices across the globe. What sets us apart? Our "promote-from-within" culture – 100% of our managers started as entry-level consultants, just like the role you’re applying for. We don’t just talk about development – we live it. Our award-winning Learning & Development programme is led by a team of four in-house consultants, providing hands-on coaching, daily support, and real-time feedback – all from day one. We coach, challenge and promote based on merit, not tenure or background. What Will You Be Doing? As a Graduate Recruitment Consultant, you’ll be given the keys to run your own business within a business. From sourcing top-tier candidates to building relationships with niche clients, you'll have full ownership of the 360° recruitment process. You’ll be: • Sourcing high-quality candidates for specialist roles, • Winning and managing clients within your niche market, • Negotiating deals and placing candidates into exciting opportunities, • Working towards clear KPIs and goals, • Driving your own progression and success – the more you put in, the more you get out Put simply: source candidates, win clients, do deals. What We’re Looking For We care more about character than credentials, and mindset over experience. If you’re: • A recent graduate (any discipline welcome!), • Competitive and like to lead from the front, • Target-driven and thrive under pressure, • A natural communicator with resilience and energy, • Motivated by goals, growth, and earning potential, • Ideally (but not essential) have experience in customer service Then we want to hear from you! What We Offer • Fast, merit-based progression – your progression is in your own hands, • Money from your first deal – no waiting around, • High-earning potential with uncapped commission, • Year 1 - £43,000 average earnings, • Year 2 - £76,000 average earnings, • Year 3 – No consultant earning less than £100,000, • Cycle to work scheme, • Private pension plan, • Half day off on your birthday, • Incredible incentives including:, • Michelin-star Lunch Clubs, • Holidays to Dubai, Palma, Ski Resorts & more, • Team socials and monthly competitions Ready to Build Your Career? If you're ambitious, driven, and ready to make a name for yourself in recruitment – we want to hear from you! Apply today and take your first step with Vivid Resourcing

Taylor Shaw - Great Food, Bright Futures At Manchester Academy High School, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing... As our Catering Manager you'll take full responsibility for the delivery of our Catering Operation- delivering great food, leading your team and creating a positive dining experience for students every day. Manage day-to-day kitchen operations and service Lead, develop and motivate your team Maintain high standards of food quality, safety and compliance Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence Working Pattern: Monday - Friday | 40 Hours Per Week | Term Time Only Salary: £17.94 Per Hour | £32,000 Per Annum Job ID: 6213 What can you bring? Catering or kitchen management experience Strong leadership and organisational skills A passion for food and customer service Good knowledge of food safety and compliance Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Are you the kind of IT professional who loves getting to the root cause rather than putting out the same fires every week?We're looking for a Lead Problem Analyst/Manager to take ownership of major incidents, known errors, recurring issues and system wide problems driving stability, performance, and continuous improvement across a modern, cloud centric IT environment. This is a hands‑on, high impact role within a forward-thinking organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd‑line escalation point for technical service issues whilst adhering to change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base for Problems, Known Errors and Workarounds. Support end‑user computing (EU devices, mobile, printers) as part of problem investigations. Working closely with the Head of Technical Services and wider IT teams to drive operational excellence. If you're driven by solving complex issues, improving systems, creating lasting stability, and possess a combination of the following skills, we want to hear from you! Experience in IT support/problem management in a professional office environment. Strong troubleshooting and analytical skills with excellent attention to detail. Genuine passion for root‑cause analysis and long‑term issue eradication. Customer‑centric mindset with great communication skills (in‑person, phone, email, chat). Knowledge of Windows Server, Active Directory/AAD, Azure/O365 environments. Ability to prioritise effectively and take full ownership of tasks. Collaborative team player who supports others and champions continuous improvement. Microsoft certifications or ITIL qualifications are advantageous but not essential.Apply today and become the force behind our long‑term IT reliability and performance. In return, you will be rewarded with ongoing career development and training in addition to an enviable benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Operations & Onboarding Manager- Greater Manchester- Office Based PLEASE NOTE THIS IS A TECHNICAL ROLE: A background in utilities or energy would be preferable. My client, a market leader in their sector are seeking an experienced Operations & Onboarding Manager to join a very dynamic and busy team to drive the smooth running of business operations while ensuring seamless onboarding experiences for all new clients. This is a hands-on leadership role where you will shape operational strategies, optimise processes, and deliver outstanding service across all touchpoints. Key Responsibilities: Operations Lead and manage day-to-day operations (no staff management required at this stage) Develop and implement operational strategies that drive efficiency, compliance, and business success. Design and refine processes to meet company objectives and ensure quality excellence. Monitor and report on KPIs, operational performance, and system improvements. Manage internal and external stakeholder relationships, integrating their needs into operational planning. Use data and analytics to make informed decisions and enhance operational effectiveness. Collaborate with cross-functional teams such as sales, finance, and marketing to ensure seamless business operations. Ensure consistent, high-quality service delivery to customers at every stage. Allocate resources effectively, including budget management and workforce planning. Stay up-to-date on industry best practices, regulations, and trends to maintain compliance and operational excellence. Key Responsibilities – Onboarding Oversee the end-to-end onboarding of new clients and additional services for existing clients. Set clear milestones and deliverables to ensure smooth onboarding experiences. Collect, audit, and verify accurate data for integration with business systems. Work closely with internal teams and technical partners to implement new systems or services. Manage welcome communications and ensure clients understand service levels. Oversee the handover from onboarding to operations and monitor early processes for smooth transitions. Build strong relationships with clients through clear communication and proactive support. Qualifications & Skills Strong background in Business Administration or a related field. Minimum of 5 years’ experience in operations/business management, preferably with exposure to service delivery or client-focused industries. Excellent communication and interpersonal skills for internal and external stakeholder engagement. Strong analytical skills with experience using data to drive decisions. Solid experience in operational management, project management, and system/database oversight. Exceptional organisational skills with the ability to manage multiple priorities simultaneously. Strategic thinking with strong problem-solving capabilities. Passionate about delivering excellent customer service and driving continuous improvement. Demonstrated experience in improving processes, achieving cost efficiencies, and enhancing operational performance. Experience Operational/business/project management, financial oversight, budgeting, and resource allocation. Salary Competitive circa £50k per annum plus annual bonus, dependent on experience and qualifications. My client is committed to creating a supportive and engaging workplace where you can thrive. If you are a strategic, results-driven professional with a passion for operational excellence and client success, this is an exciting opportunity to make a real impact. Salary & Benefits Salary: Circa £50,000 per annum Holiday: 25 days plus 8 bank holidays Bonus: Annual performance-based bonus Working hours: Office-based, Monday to Thursday, 9:00am – 5:30pm and Friday 5pm This employer is committed to creating a supportive and engaging workplace where you can thrive. If you are a strategic, results-driven professional with a passion for operational excellence and client success, this is an exciting opportunity to make a real impact. APPLY NOW Send your up to date CV with salary expectation and notice period to (url removed) or call me on (phone number removed), speak soon, Victoria :)

Service Desk Team Leader Leading Managed Services Provider Hybrid - Manchester Paying up to £50,000, depending on experience A fantastic opportunity has arisen for an experienced Service Desk Team Leader to join a highly respected Managed Services Provider. This role is centred on strong people leadership, guiding an established infrastructure team to deliver high‑quality services across a broad customer base. The successful candidate will take ownership of day‑to‑day team management, mentoring, service quality, and workload coordination. The environment is built on VMware, enterprise backup solutions including Veeam and Commvault, and infrastructure from Dell and HP. While a solid technical background in these technologies is highly desirable, the primary focus is on leading, supporting, and developing the team. Key Responsibilities Lead, motivate, and develop the Infrastructure Team, fostering collaboration and high performance. Oversee workload distribution, resource planning, and performance management. Ensure infrastructure services remain stable, secure, and aligned with customer requirements. Drive continuous improvement in processes, documentation, and operational efficiency. Work alongside senior leadership to support business strategy and service delivery excellence. Skills & Experience Proven experience leading or mentoring an infrastructure or technical support team. Strong communication and people‑leadership capabilities, with the ability to guide, influence, and support others. Technical understanding of VMware, Veeam, Commvault, Dell, and HP infrastructure solutions is highly advantageous. Confident in managing priorities, improving workflows, and maintaining high service standards. Must be eligible for SC Clearance. Paying between £(phone number removed), depending on experience. Hybrid based - Manchester

Job Title: Digital Merchandising Executive Reports to: Marketing and Communications Lead Location: Office-based in our Manchester Support Centre in Chadderton Salary: £27,000 - £33,000 per year (Dependent on Experience) Digital First Mindset As our Digital Merchandiser, you'll play a pivotal role working with LWC’s online catalogue of 10,000 products to ensure the accurate and timely setup of products, variants, collections, and promotional activity, ensuring all content is good quality, complete, consistent, and optimised for conversion, utilising Product Information Management (PIM) software. Working closely with the wider commercial and buying teams, the Digital Merchandising Executive supports the execution of the trading and marketing plans by maintaining exceptional product data standards and ensuring a seamless on-site journey. A strong attention to detail, a customer-first mindset, and a commitment to operational excellence are essential to maintaining a reliable and engaging digital experience. The ideal candidate will be enthusiastic about what they do, with a passion for drinks, and be familiar with Product Information Management platforms like Pimberly. Responsibilities: • Liaising with the buying teams and external brand owners to ensure quality, up-to-date copy and digital assets are available for new and existing products. • Being responsible for checking online-related product data for new products entering the business, and signing off to go live on our digital channels. • Populating product data into the Pimberly Product Information Management (PIM) system and online platforms. • Conducting product data audits and cleansing existing product data, liaising with other teams where appropriate. • Investigating queries relating to product data inconsistencies or missing information. • Using Adobe Photoshop to lightly edit product imagery (cropping, resizing, removing shadowing, etc) and produce online imagery for promotional codes. • Optimise site navigation, taxonomy, and category pages to improve product discoverability and user experience. • Ensuring product data is displayed effectively across all online platforms, optimised for customers and SEO, and suggesting areas for improvement. • Handling volumes of product data for reporting, importing and exporting via Excel. • Managing the digital mailbox and providing admin support to the Marcomms team. • Create and publish supporting content such as blogs and guides to enhance campaigns, education, and SEO for the LWC website. • Assisting in the execution of ad-hoc projects within the business. What We’re Looking For: • Strong literacy, communication skills, and attention to detail. • Competent with Excel (vlookup and IF formulae) and other IT systems. • Experience in a similar online Merchandising or e-commerce role. • Experience with basic image editing. • Experience with a PIM system and e-commerce software. What We Offer • Competitive salary (depending on experience). • Additional 10% annual bonus. • Opportunities to attend trade shows, portfolio tastings, and industry events. • Staff discount on our drinks portfolio. • Ongoing professional development in a fast-paced, growing business. About LWC LWC Drinks is the UK’s largest independent drinks wholesaler. With 18 depots nationwide and over 45 years of experience, we supply the on-trade with one of the most comprehensive drinks portfolios in the industry. From award-winning wines and craft spirits to draught beer and soft drinks, we pride ourselves on service, expertise, and partnerships that help our customers succeed. Currently, LWC Drinks employs over 1,800 people across our depots and in our Support Centre based in Manchester, where the Marketing and Communications team is based. Marketing at LWC is fast-paced, with fantastic opportunities to be creative and innovative across the LWC corporate brand, our award-winning Signature Brands and Wine portfolios, and the LWC-owned Dorbiere Pub Group

Main Tasks * Offer exceptional guest care at all times * Provide support to and supervise the team for an effective and efficient shift * Support the Food & Beverage Manager and the management team in ensuring smooth operations within the Food & Beverage department * Provide training to team members and actively foster their professional development to enhance departmental capabilities and employee engagement * Maintain a visible presence within the outlet to promptly and effectively address customer requests and queries, utilising feedback from complaints to improve future service * Handle guest complaints with warmth and efficiency, prioritizing guest satisfaction at all times * Collaborate with colleagues in all departments to elevate the overall guest experience consistently * Demonstrate comprehensive understanding and consistent adherence to the company's SOPs within the department, along with a general knowledge of all standards across the establishment * Ensure the department is consistently prepared for business operations * Promote communication and collaboration across all departments * Operate in a safe and orderly manner, promptly reporting any hazards, accidents, losses, or damages to management * Adhere to Company policies, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations * Complete any other reasonable request made by a member of the management team Person Specification * Genuine passion for delivering memorable moments to guests and leading the team on shift * Excellent leadership skills with a friendly, hands-on approach and lead-by-example work style * Confident working within brand guidelines to deliver consistent results * Willing to find creative solutions, and offer advice and recommendations * Continually strive to attain new skills, ensuring best practice and service delivery * Positive approach to handling multiple challenging priorities and assignments Measurable Performance Indicators * Demonstrating the Company vision, mission and values when interacting with colleagues and guests * Fulfilment of the job skills checklist * Achieving agreed KPIs * Customer satisfaction scores e.g. Booking.com * Regular review meetings with line manager Ongoing Learning * GROWonline BELONG induction and development courses * Academy Technical skills training * Mental Health First Aider training * Fire Marshal training * Manual Handling Trainer * 'Come Join Us' Guest Care training * Opportunity to apply for internal development programmes, such as: o 'Insights' Development programme o The People Programme o Level 3 Apprenticeships in Team Leading NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality! TPBN1_UKCT

More About The Role We Make Morrisons… From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. Reporting into the Store Manager, you will also: Lead and empower colleagues to always put the customer first and deliver outstanding customer service Listen and respond to our customers feedback and react accordingly Ensure market leading availability across the store. Work with the other Managers in store to lead a supportive and performance driven department Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations Deliver training to ensure team have the capability and confidence to deliver their role Enable colleagues to work with confidence across various departments Identify and develop talent within the department Build effective relationships with other operating departments Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s) Take a leadership role within the store Ensure resource is planned thoroughlyHow do we say thank you? You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package. Want more? Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave. No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here. About You Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you. What do we need from you? Experience of managing a team in a fast paced environment You will need to be a great communicator who can share knowledge, experience and best practices You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible You must be adaptable to change, whilst being able to challenge effectively As a Manager, you will actively listen to and respond effectively to customers and colleaguesWe are an equal opportunities employer and welcome applications from all sections of the community. About The Company Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more. The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well

Key Care & Support have an exciting opportunity at their HUB in Sale for a Day Serice Lead Manager. The role is full time but we would sonsider part time for the right person Responsible for: Providing a range of dynamic and person centred opportunities for people with Learning Disabilities and additional support needs, people with autism, people that can challenge service provision, and also services for adults with Physical Disabilities. This will entail leading and managing support teams within the Community Hub including: Therapists Team Leaders Support Workers Transport assistants and escort service The postholder will shape services for people and ensure that a range of quality opportunities are provided within the allocated budget. 1.MAIN PURPOSE •To be responsible for the provision of day opportunities for adults with complex support needs who access the Key Care & Support Community Hub provision. This will entail working with local community opportunities and engaging with voluntary sector partners. It will require close working with the Manager for Community and Outreach Services and when necessary covering that post. •Development of all policies and procedures ensuring they are relevant to the changing environment in day service provision. •Lead forums and working groups relevant to service development. •Be responsible for the agreement of appropriate packages of care and support for each person, including timely reviews. This will entail working closely with individual care management and health teams, carers and other stakeholders. Plans, reviews and opportunities should reflect the agreed Life Plans for each person. •Ensure that a range of appropriate, quality opportunities and therapies are provided ; encourage creative development of new ways of providing these in an environment where resources are limited without detracting from the quality of opportunity provided. •Develop and lead the staff groups through a radical change in how day opportunities are provided; support staff as they work more flexibly and in a person centred way. Encourage and enable collaborative working with volunteers and partner agencies. •Ensure that the available budget for day services is distributed appropriately. •Deputise for the Manager of Community and Outreach services as and when required. 2.MAIN DUTIES AND RESPONSIBILITIES •Manage teams, including a team of therapists. Be responsible for the deployment of staff to meet person centred needs. •Liaise closely with care management and health teams and any other relevant professionals to ensure packages of care and support are appropriate, value for money, have positive outcomes and are reviewed regularly. •Ensure that person centred reviews are carried out for each person, evaluating their progress and the effectiveness of their programme. Ensure that adequate notice is given and that the appropriate people in the persons network of support are invited. •Ensure that activities and opportunities provided contribute to the overall agreed progression Life plan, and are an enjoyable leisure activity provided in a safe setting. •Lead positively, encourage and manage the use of building space by each user groups. Where necessary resolve conflicts between users, and ensure that where appropriate income is generated from use of the buildings and opportunities created. •Be available, as part of an on-call rota to respond to phone queries of an urgent nature regarding the overall service for Key Care & Support, buildings, and to staff who are working out of hours. •Lead and manage volunteers and staff from other groups who offer support and opportunities to people we support at the Community Hub •Lead on liaising with carers and other advocates. •Be responsible for managing the agreed budget, ensuring that expenditure remains within the set limits. •Ensure that appropriate travel support programmes are in place, and that transport arrangements are implemented safely. •Take overall responsibility for Health and Safety arrangements at Key Care & Support Community Hub. •Be part of the Service Provision Management Team. •Ensure that relevant information is collated and analysed on a regular basis, and provided to corporate colleagues as required. •Oversee an effective Information Centre. •Provide leadership in a learning environment where staff are encouraged to develop; be aware of good practice elsewhere, both locally and nationally. •Ensure that Policies and Procedures are adhered to and that staff are aware of their responsibilities. Experience and Knowledge •A Management Qualification •Extensive experience of working in a related social care or health setting, including substantial experience at managerial level. •Extensive experience of working with external agencies as partners •Substantial experience of managing budgets •Experience in recruiting and managing staff and volunteers •Experience in arranging transport for customers •Advanced knowledge of legislation relating to social care provision in general and disability legislation in particular •Knowledge of Health and Safety Legislation and local policies and procedures in this area. •Advanced knowledge of Safeguarding Adults policies and practice. •Understanding of the social model of disability •Advanced knowledge and understanding of the needs of people with Learning Difficulties with complex needs •Understanding of the principles of Positive Behavioural Support. •Understanding of the principles of Value for Money (VFM) •Understanding of the importance of learning and development in service delivery •Understanding of Equal Opportunities policy and the ability to deliver services within this framework. •Understanding of principals and policies in relation to Quality, Health and Safety and customer care. Further information will be discussed at interview. We will offer you: Salary up to £35k DOE ( full time ) The opportunity to work with a Company that genuinely cares about their employers and the people they support 33 days holiday inclusive of 8 bank holidays ( full time ) Free parking Birthday and Seasonal gift And more Interested? Have the relevant and necessary experience and skills? Then send your CV and we will be in touch to discuss this fantastic opportunity with you

General Manager The Opportunity We are working with a fantastic hotel to recruit a General Manager for their new F&B openings in the coming months. The opening will consist of a Pan Asian small plates restaurant, bar and rooftop terrace in the heart of Manchester. This a great opportunity to lead the restaurant and bar operation and be involved from the beginning to shape the operation whilst working for an international group with vast scope for ongoing growth and development. The Role Reporting to the Director of F&B the GM will be fully responsible for the day to day running of the restaurant and bar operations leading a team of up to 50 when fully open. Key responsibilities will include: Oversee the day to day running of the operations with a keen focus on guest experience and outstanding customer service Manage operational budgets and achieve financial performance targets Lead by example and be a visible presence in the restaurant Build strong relationships with all key stakeholders Oversee events including exclusive and semi exclusive hires Ensure full H&S and licencing compliance This role requires a visible, hands-on leader who builds strong relationships with teams and enables them to thrive. The Candidate We are looking for an experienced Manager with an understanding of busy, quality restaurant and bar operations. You will bring: Proven quality led multi outlet operational experience managing large teams Strong background in premium, food-led hospitality Sound commercial acumen with a track record of delivering results A positive leadership style with a focus on pro-actively leading and developing your teams This is a fantastic opportunity for a hospitality leader who combines a genuine passion for guest experience with strong operational and financial performance. Package: Salary circa £45,000 Tronc circa £7,500 Sound great? Apply below. Not for you, but still looking for your dream role? Drop us a message or check out our latest opportunities. Know someone great? Refer a friend if we place them, youll receive up to £250 in High Street vouchers. We are Sixty Eight People. Through people, we will revolutionise our industry. TPBN1_UKCT

Fire Sprinkler Installation Engineer Covering North-West and Yorkshire region £30-40,000 + van + benefits Manchester Are you an experienced CPVC Installation Engineer with a diligent, attentive and customer-focused approach looking for your next opportunity in the fire suppression industry Our client, a fast-growing organisation based in Manchester, is currently looking to grow their team with an experienced fire sprinkler engineer to cover the North-West and Yorkshire regions. Job Description With the support of a Junior Installation Engineer, you will be traveling to a variety of construction sites where your key duties will include: Leading the installation of sprinkler systems, including pipes, fittings and components Understanding and interpreting designs and drawings Liaising with clients, representatives and subcontractors in a polite, respectful manner Maintaining close communication with Project Managers and providing updates/feedback Completing inspections and testing, troubleshooting and repair of sprinkler systems Supervising and training of junior and trainee installation engineers onsite Producing accurate records of installations and inspections using company software Managing stock levels and ordering materials Following health and safety protocols and adhering to BS9251:2021 sprinkler standards Person Specification We’re looking for an experienced Fire Sprinkler Engineer who takes pride in their work, can demonstrate initiative and professionalism, works well independently and always maintains an exceptional standard of customer service. Suitable candidates will also need to demonstrate: Ideally 2+ years’ experience in a construction, CPVC pipefitting, fire sprinkler, HVAC or similar role Driving license and willingness to travel across the Northwest and Yorkshire region predominantly, although some national travel may also be required Excellent communication and interpersonal skills Ability to lead, supervise, mentor, train and support a small team Attention to detail and ability to maintain accurate records Proficient in the use of technology and relevant software A positive attitude and willingness to learn In return, you’ll be joining a fast-growing business that embraces collaboration, innovation and personal empowerment. This is a full-time, permanent role offering a salary of £30-40,000 depending on your experience, plus a van, mileage, pension, training and good career prospects to grow with the team and business. You’ll also receive a competitive benefits package, free on-site parking and 26 days holiday + bank holidays. Working hours are 7.00am-3.00pm Monday-Friday plus travel time. To Apply To apply, please submit your CV by clicking on the relevant links. If successful, you will be contacted by one of our consultants within 3 working days. Unfortunately, due to the volume of applications we expect to receive for this part-time Office & Finance Manager / Coordinator role, if you do not hear from us within this time, you should presume your application has been unsuccessful on this occasion. Grassroots Recruitment is acting as a recruitment agency and a recruitment business in respect of this vacancy. Grassroots Recruitment is an equal opportunities employer and recruiter. We welcome applications from all sections of the community, regardless of age, race, sex, sexual orientation, marital status, religion or disability

Service Desk Engineer Location: Head Office - Didsbury Salary: £25,574 Reporting to the Service Desk Team Lead, the Service Desk Analyst will be responsible for ensuring all incoming incidents and problems assigned to them are prioritised, analysed and then resolved as efficiently as possible. You will be working as part of the Service Desk team to make sure we deliver excellent customer service while meeting our agreed SLA’s. What you’ll be doing • Acting as first point of contact for all IT Support issues and queries, • Responsible for the ongoing provision of IT Hardware and Infrastructure to support both internal and external stakeholders, • Providing supporting documentation to assist both end users and team members to resolve issues., • Providing “day one” support to our staff to ensure they are introduced to the business in a consistent and professional manner., • Providing ongoing technical support to the business to assist IT issues and queries What you’ll need • Excellent customer service skills and focus, • Good effective written and verbal communication, • Ability to complete tasks in an accurate and timely manner when working under pressure, • Ability to work in a flexible and ever changing technical landscape, • Ability to work in an office environment., • Ability to recognise opportunities for improvement on new and existing processes., • ITIL Awareness What we need from you • A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing, • A passion to advocate on behalf of people and communities, • A commitment to work in partnership with others for the benefit of Great Places, • A commitment to continuous learning and improvement, • Ability to work flexibly and when needed outside normal working hours to ensure service continuity, • An ability to work in uncertainty., • To be professional and work with integrity, inclusivity and respect for diversity What we give you in return for your hard work and commitment • Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places), • WPA ¦ Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members), • Ways of Working¦ We offer some hybrid and flexible working, • Annual leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays, • Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’, • Professional fees ¦ The business pays the cost of one professional role related membership fee for each colleague, • The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more, • Wage Stream ¦ You can access savings opportunities and early access to wages, • Health and Wellbeing Initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Closing date: 10th April 2026 Shortlist date: 11th April 2026 Interview date: TBC

Great food in the workplace isn't simply about fuel.It's about increasing productivity and improving performance; it's about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.Come and join our award winning teams - we are currently recruiting for a Chef Manager to join our team in Leeds. Location: Leeds, LS10 1AX Rate of pay: £36,786 per annum Working pattern: 40 hours per week, 5 over 7 days, Shifts between 6:30am - 3pm, flexibility required Key responsibilities Oversee daily kitchen operations with a focus on breakfast and brunch service. Hospitality support is occasional. Maintain strong HSE standards, with regular supermarket audits in place, as food is produced for multiple supermarket partners. Ensure consistently high standards of food quality, presentation, and timely service for up to 125 covers. Lead, manage, and support a team of 2 kitchen and 5 front-of-house staff, fostering a positive working environment and ensuring consistent performance through active supervision and engagement. Develop and plan menus in line with seasonal availability, customer preferences, and budgetary guidelines, while maintaining variety, nutritional balance, and cost control. Manage staff rotas and scheduling, ensuring appropriate coverage across all services and monitoring working hours to comply with labor regulations and operational needs. Conduct regular stock takes and maintain stock levels, placing timely orders, minimising waste, and ensuring cost-effective use of resources. Facilitate effective communication within the team through regular meetings and clear, timely updates to ensure alignment on daily operations, service expectations, and kitchen priorities. What's in it for you? Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content. Personal Development and Training opportunities Life assurance scheme Access to on site staff shop Pension scheme Holiday allowance Private medical eligibility Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance Family friendly support Regular social events and communication with our leaders A holiday purchase scheme Volunteering days Professional subscriptions Recognition schemes and people awards Long service awards Access to some great high street discount vouchers TPBN1_UKCT

Mobile Service Engineer Salary + van + fuel card + on-call allowance + 25 days holiday + bank holidays + life assurance + health insurance + auto enrolment pension Regular technical training updates from our inhouse team and manufacturers. This is an excellent opportunity for a Mobile Service Engineer to join the team at Nationwide Platforms. As Mobile Service Engineer you'll visit a variety of customer sites within the local area, carrying out maintenance, repairs and inspections on our powered access machines to a high standard. This is a fantastic chance to use your engineering skills in a varied role and join the UK market leader in powered access. Responsibilities include: You will be responsible for the fault-finding, servicing, repairs and maintenance of a range of powered access equipment within the depot and on customers sites. Routine service and maintenance of all equipment and products. You will be required to complete all relevant supporting paperwork in line with company procedures. Carry out refurbishment of equipment and products where necessary. Promote teamwork between colleagues across all depots, to ensure delivery of an effective workshop performance. Liaise with relevant team members to estimate and advise on equipment repair costs also providing recommendations regarding write off, damage and recharge to customers. Ensure the van is fully equipped with spare parts at all times. Ensure service records are maintained and updated onto systems and daily worksheets are populated. Adhere to company guidelines on Health & Safety at Work. Adhere to damage process, ensure product damage is highlighted. Maintain and ensure maximum productivity in line with company targets. Represent the company and values of the business and portray a professional and business-like image to all customers, potential customers and other people you meet in the course of your work. Be a key driver in ‘Your Safety is our Priority' by leading from the front Carry out other tasks and duties as required. About you: - Relevant general maintenance qualification and proven experience gained within the plant rental sector preferred. Experience in plant, diesel engineering, auto electrics, hydraulics and diagnostics/fault finding. Have the ability to prioritise tasks and work well under pressure. Good interpersonal skills and a good understanding of the importance of excellent customer service. Part of the Loxam Group, Nationwide Platforms are the UK's leading specialist provider of Powered Access rental equipment, with the largest and broadest fleet, local depots spread across the country and our wealth of experience partnering with companies in a variety of sectors including Construction, Warehouse & Distribution, Aviation, Facilities Management, Industrial Services, Telecoms and Media, our customers can depend on us to provide the right solution to support their every working at height need. At Nationwide Platforms, your safety is absolutely our priority. Our award winning BlueSky Solutions and Training division offer our customers access to the latest and safest ways to work and through long standing partnerships with our manufacturers, we will always provide equipment that will lead the way to a safer industry. Some of our innovations include the award-winning secondary guarding systems and Harness ON™, a range of pioneering Material Handling Attachments (MHAs), and the SkySentry™ control and monitoring system. At Nationwide Platforms, we are dedicated to fostering a diverse, equitable, and inclusive workplace. We recognise that a variety of perspectives, experiences, and backgrounds is crucial to our success in the Powered Access industry. Our commitment is to ensure that every employee feels respected, valued, and supported in their work environment TPBN1_UKTJ

General Manager position available! Up to £55k per annum and company vehicle, working for a leading hire company. Benefits of the General Manager role: Salary up to £55,000 per year depending on experience. Company vehicle Comprehensive training & career development opportunities Employee discount schemes & staff perks Extra holiday entitlement Company pension scheme & Employee Assistance Programme Recognition & reward schemes The Company Step into a pivotal General Manager role with a market-leading UK equipment rental provider, where you’ll oversee diverse projects across multiple sectors. Join a supportive team that values expertise, problem-solving, and strong leadership to drive customer success every day. Responsibilities the General Manager include: Managing a team of 14 people including fitters and drivers Lead the team to deliver high standards across the depot. Achieve targets on sales, profit, stock management and customer satisfaction. Ensure compliance with company systems policies and procedures Develop relationships with key customers, ensuring high service delivery standards Champion Health, Safety, Quality, and Environmental (HSQE) standards. To be successful in this General Manager role you will have: Strong team leadership and coaching skills Exceptional organisational and time-management skills Knowledge of Microsoft Office. Understanding of plant and tools Relevant experience in plant and tool hire and/or the construction industry. Proven experience in a managerial role within a similar sector. You will have knowledge and experience of the following construction sectors; plant hire, tool hire, lifting, non-mechanical, power generation hire, accommodation hire or other specialist equipment hire. If you're an experienced Branch Manager, Depot Manager, General Manager, Service Centre Manager, Assistant Manager, Regional Manager, Hire Manager or Plant Manager looking for a rewarding role in the Manchester area, including Wigan, Atherton, Leigh and Swinton, apply today and take your career to the next level

Store Manager | Luxury Sales | Retail | Manchester | up to £38,000 basic plus fantastic Bonus and Commission Zachary Daniels has an exciting opportunity to join a sales and service focused retailer as a Store Manager in Manchester. Our client focuses on the store experience of their customers and wants a new Store Manager to join the business and drive it forward to even more success. The role of a Store Manager is diverse, challenging, rewarding and hugely enjoyable; this really is a role that lets you utilise your retail skills and experience. As a Store Manager you will represent the brand at all times, have a strong focus with your customers as well as driving and inspiring your team to achieve and exceed targets. We are able to reward the store manager with a fantastic earning potential in this role for delivering sales and service targets! The successful candidate will have a proven track record in an assisted sales environment such as furniture sales, jewellery, homeware or even car sales. Key Responsibilities for our new Store Manager: Must be customer centric; ensure the team interact with customers at all times Make sales and commercial decisions that benefit the store Manage the performance of the management staff and all sales assistants Lead the team to achieve the highest levels of sales and service at all times Recruit, induct and train a team to focus on sales and adding value to the sales process Motivated to earn great bonusesAs a Store Manager you will be a credible presence in your store, thrive in a customer centric environment and love driving your team forward. Benefits of the Store Manager: Amazing earning potential - unlimited commission Management bonus Fantastic culture in store Employee support programmes Generous benefits This role is an exciting challenge. Our Client's Store Manager role is the ideal role if you are looking to join a customer focused growing brand who are growing. If it sounds like something you'd be interested then please apply with your most up to date CV! BH35579

Hayley Dexis has an opportunity available for a forward-thinking Quality Manager to join our growing Rail division based in Manchester. Hayley Dexis is the largest independent distributor of engineering products and consumables in the UK. With a commitment to innovation and excellence, we provide cutting-edge solutions to our clients across various industries. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service. About the Quality Manager role This role is more than maintaining standards, it's about inspiring a culture where quality is owned by everyone and excellence is the norm. You'll lead a team of Quality Engineers and Inspectors, drive continuous improvement, and ensure our processes meet the highest industry standards. If you thrive in a fast-paced environment, enjoy solving complex challenges, and want to lead from the front, this is your chance to shape the quality landscape of our Rail business. You'll have experience in a senior quality role within a demanding, high-compliance industry (rail, engineering, manufacturing, aerospace, automotive, defence, etc.). Experience managing multiple projects in a fast-moving environment is key along with excellent leadership skills and the ability to influence at all levels. The successful candidate will also have Lead Auditor training, strong QMS knowledge, and experience with regulatory requirements. You'll also have knowledge of ISO 9001:2015 and ideally have experience with RISAS/RISQS assurance. Working Hours: 40 hours per week Monday to Friday; 9am – 5pm What you'll do Lead a Culture of Quality Champion a “right-first time” mindset across the division. Promote proactive customer focus and ensure customer expectations are exceeded. Act as the go-to authority on Quality Systems and best practice. Governance & Compliance Ensure all processes are supported with robust procedures and work instructions. Review and maintain documentation to guarantee compliance, clarity, and effectiveness. Report on key quality metrics, enabling data-driven decisions. Maintain our management system in alignment with ISO 9001 and relevant industry standards. Assurance Lead and develop the internal and external audit programme. Manage concession processes and non-conformances with rigour and transparency. Provide strong leadership for our engineering and inspection teams. Continuous Improvement Embed continuous improvement principles across the department. Lead improvement initiatives aligned with divisional and business-wide goals. Develop and coach quality personnel to strengthen capability and future succession. Maintain and improve key company records, including training matrices, performance reviews, and risk assessments. Promote standards that reflect the high expectations of our Rail customers. What you'll get in return Company vehicle. From 23 days annual leave (plus public/bank holidays) increased with length of service. Training provided through our own Hayley Academy. Company pension (if eligible). Life Assurance cover (x2 salary). Invitation to healthcare schemes. Wellness programmes. Uniform and PPE provided. Excellent opportunities and career prospects available. The recruitment process Adverts will close on Sunday 19th April 2026 The advert will be closed should a suitable person be identified during the advertising window, so please submit applications or notes of interest ASAP! Our process; Shortlisting throughout the advertising window Teams interview with our Talent Acquisition Partner. Face to face interview in branch location Candidates selected for final interview will be asked to prepare a for an interview lasting 1 hour focused on skills, knowledge, experience and motivations. Finally... We know sometimes you might feel that you don't meet the criteria or have a question you would like to ask - we're here to help so please ask us! You can contact us here; We aim to get back to everyone that applies and are super keen to speak to talented people for upcoming positions. Please inform our careers team if you require any adjustments throughout the recruitment process. Don't miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply' now to become our Quality Manager in the Rail department - we'd love to hear from you! TPBN1_UKTJ

Multi Site Restaurant Manager At Zachary Daniels, we are really excited to be working with one of the UK's fastest-growing hospitality brands. We're looking for a passionate and driven Multi Site Restaurant Manager to lead a high-performing hospitality team in Manchester. This is a hands-on leadership role where you'll take full ownership of the store, delivering exceptional customer experiences while developing and motivating your team. You'll lead from the front, maintain high operational standards, and ensure every shift runs smoothly in a fast-paced environment. Benefits & Perks Private health and dental insurance 25 days annual leave (plus bank holidays) An additional paid day each year to pursue a personal passion Salary sacrifice scheme for Cycle to Work, bike subscriptions, pensions and medical Free coffee, matcha and other drinks while at work A positive, supportive culture with regular team events Key Responsibilities Operational Leadership Lead shifts, uphold service standards, support the team during busy periods, and ensure an excellent customer experience. Team Leadership Recruit, train and develop team members, provide regular feedback, and build a positive and engaged team culture. Financial & Commercial Management Manage labour planning, inventory, ordering and stock control while identifying opportunities to drive sales and efficiency. Continuous Improvement Implement new initiatives, monitor performance metrics, act on feedback, and identify ways to improve store performance. About You At least 2 years of experience leading operations in a hospitality or customer-focused environment Proven experience managing and developing teams Experience overseeing inventory and supply ordering Strong communication and interpersonal skills Hands-on leadership style with a proactive approach Excellent organisational skills and ability to work under pressure A genuine passion for hospitality and great customer experiences BH35702 TPBN1_UKTJ

Taylor Shaw - Great Food, Bright Futures At Briscoe Lane's Academy, part of Taylor Shaw , we believe healthy food fuels young minds , and we're passionate about serving delicious, nutritious meals in schools and colleges across the UK. Every meal is fresh, sustainable, and packed with goodness - because we know young people deserve the best. Elior is committed to safeguarding children and colleagues. Candidates that are shortlisted for this role, will be required to have an Enhanced Disclosure and Barring Service (DBS) check, including Children's Barred List, and two suitable references. What you'll be doing: As a Catering Manager with Taylor Shaw, you'll take full responsibility for running an Education site - delivering great food, leading your team and creating a positive dining experience for students every day. Manage day-to-day kitchen operations and service for 450 covers per day Lead, develop and motivate your team of 7 Maintain high standards of food quality, safety and compliance Controlling and managing a budget, stocktaking and ordering Working Pattern: Monday - Friday | 7:00am - 2:00pm | 32.5 Hours Per Week | Term Time Only Salary: £14.10 Per Hour | £20,437.95 Per Annum Job ID: 4926 What can you bring? Catering or kitchen management experience Strong Chef Skills Strong leadership and organisational skills A passion for food and customer service Good knowledge of food safety and compliance Previous experience within Contract Catering within an Education setting is essential What the role brings to you: Full ownership of your kitchen Opportunity to grow and develop your team A stable, structured role in education catering Great work-life balance Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • Flexibility around family life with holidays that match the school calendar. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

We are looking for an Assistant Manager to join our talented management team. What we offer our Assistant Managers: Competitive pay plus cash tips and tronc (that's your card tips that are paid into your bank) Annual profit share bonus, ensuring you share in the success of the company 30% discount on food and drink across our pubs, inns and hotels for you and friends and family 50% off food when on shift Discounted stays in our hotels and inns 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity Great opportunities to grow in your role and progress your career with our internal and external development programmes Enhanced maternity, paternity and adoption policies Access to JW BenefitHub, giving you access to a huge range of high street and online discounts What an Assistant Manager does at JW Lees: Get the best from your team. Leading by example, offering great service and motivating the people around you. Be an expert in communication and be passionate about making every customer visit memorable. You will be a key support for the General Manager, taking the helm when they are not around and taking the lead on some areas of the business. Take ownership of problems and be commercially aware. You will have previous leadership experience within hospitality or retail and be keen to learn and grow in your role About JW Lees: Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences. We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do: Proud - Savvy - Honest - Passionate - Personal - Together TPBN1_UKCT

Job title: Enterprise Asset Management Support Consultant (Maximo) Location: Manchester office (Remote) Role type: Contract Duration: 6 months+ potential for extension or permanent Position Summary: Our client, a global Maximo – centric consulting organisation has identified a requirement for a support consultant to work with their UK team. The position entails provision of support to client representatives in respect of the Maximo product set with potential for involvement in Maximo project work and associated workstreams. Tasks: You will be joining our client’s team, directly engaging with customers for Level 2 & Level 3 support on their Maximo environment and integrations. You will report to the UK Service Lead, covering a portfolio of customers within the United Kingdom Direct (technical) communication with customers will be an important aspect of the work. Occasional support for other clients in other regions of the world might be required Where needed, you will assess and advise customers on their maturity growth in Asset Management and/or Enterprise Asset Management (EAM) systems You will be asked to participate in Workgroup initiatives where, based on your specific expertise or interest, you will be asked to contribute to a variety of topics e.g. internal system automation & optimization, upgrades of internal tooling and so on. Day-to-Day tasks: • You will work on service requests and incidents reported, ranging from mediocre to complex challenges, • You are expected to work both collaboratively as well as independently, • You will be responsible for securing quality of issue resolution and effectiveness of communication with the customer, • Participation in workgroups tasked to work on improvements and (technical) solutions UK Security Clearance will be required to obtain access to customer systems, which is part of the UK portfolio. The client will support this application process. Candidates should have been resident in the UK for the last 5 years to qualify as a baseline for this level of clearance. What You Bring to The Team: • Bachelor’s degree in Engineering, IT, Computer Science, or relevant training and /or experience, • 3 - 5-year experience with IBM Maximo in projects and/or support, preferably in multiple industries, • Experience implementing and integrating 3rd party applications, • Knowledge of programming languages (e.g. Java, Python, SQL) to translate requirements and configure systems, • Desirable: Appropriate Software accreditation in chosen discipline. E.g. IBM Maximo Certification or equivalent, • Desirable: Understand data replication technologies and the basic principles of software delivery technique, • Work independently executing honed organizational and time management skills with the ability to multi-task in a fast-moving environment with moving timescales and strict deadlines, • Excellent communicator with a high standard of written communication, verbal, and reasoning skills

Job Title: Implementation Specialist E-Invoicing Location: London- 1 day Job Type: 6 months- Inside IR35 Role overview Are you looking for a role that will use your problem-solving skills, technical interests, and client communication skills to their full potential? We are seeking Implementation Specialists to join our e-invoicing Professional Services team and lead the technical implementation of our e-invoicing platform with global clients.This is the perfect role for a well-organised, collaborative, and analytical person who wants to grow their career within the software implementation space and work with a varied portfolio of multinational clients. You'll use your technical aptitude, excellent communication skills, and problem-solving abilities to tackle client configuration challenges and ensure the highest level of service. Note: Prior experience with e-invoicing platforms is not required. Comprehensive training on the platform will be provided prior to deployment. Key Responsibilities Act as a specialist in large, cross-functional software implementation teams that deliver e-invoicing solutions to global clients. Work directly with clients to understand their implementation requirements, run product demonstrations, and deliver end-user and super-user training whilst configuring the software to meet their specific needs. Experience with ONESOURCE Pagero Use your analytical, technical, and problem-solving skills to test client software implementations and ensure quality standards are met. Troubleshoot issues and ensure that project plans are running to the required timelines and within budget. Resolve customer support issues by working with clients directly and collaborating with internal teams (such as product, sales, and support) on a range of pre-sales software demos and prospective client scoping. Design, develop, and document project deliverables according to timelines and budgets. Collaborate with Project Managers to ensure seamless handoffs, accurate status reporting, and alignment with overall project scope and objectives. Contribute to continuous improvement by identifying common implementation challenges and recommending process or product enhancements. Participate in knowledge-sharing within the implementation team to build collective expertise on the platform and client best practices. About You You're a fit for the role of Implementation Specialist if your background includes: An interest in software and how it is implemented and configured at a range of global institutions. An understanding of basic coding or technical configuration, with the desire to learn and develop your skills within a software setting (e.g., XML, APIs, data mapping, ERP integrations). An analytical mindset. You may have gained this through academic studies, professional experience, or a wider interest in coding, data analysis, economics, or project management. A collaborative attitude, able to work closely with colleagues at various levels of seniority and communicate sometimes complex solutions to international clients. Excellent communication skills in English (additional European languages such as French, German, or Swedish are a strong plus), with the ability to deliver the highest level of customer service. Experience in software implementation, technical consulting, or client-facing technical support is preferred but not mandatory. Familiarity with e-invoicing, ERP systems, or compliance software is a plus but not required - full training will be provided. Strong organizational skills, with the ability to manage multiple client engagements and priorities simultaneously. Bachelor's degree in a relevant field (IT, Computer Science, Business, Engineering, Economics) preferred, or equivalent practical experience. TPBN1_UKTJ

Join a Leading Manufacturing Business as Lead Product/Application Engineer in Manchester Are you an experienced engineering professional seeking a leadership role within a reputable manufacturing environment? Our client, a well-established bodybuilding manufacturer based in Manchester, is currently recruiting for a Lead Product/Application Engineer. This is an excellent opportunity for a proactive and skilled engineer to oversee product engineering activities, support sales processes, and ensure the delivery of high-quality, compliant solutions. Benefits: Competitive salary up to £47,000, dependent on experience Monday to Friday, 44 hours per week Generous holiday entitlement plus bank holidays Supportive, professional team environment with a strong industry reputation Pension scheme and wellbeing support initiatives Auto-enrolment pension scheme Access to employee wellness programmes and assistance services Additional benefits include a day off to celebrate your birthday and enhanced maternity/paternity leave policies Death in service benefitDuties: Lead the development of engineering-ready part lists and detailed specifications as the Lead Product/Application Engineer Maintain supplier quotes and manage supplier costing to optimise budgets Prepare order acknowledgements and documentation for customer approval Track quotation progress and report on customer conversion rates Liaise with clients regarding product specifications and technical requirements Facilitate effective communication between Sales, Engineering, and Production teams Sign off on build documentation and engineering specifications Manage product specifications within the engineering team Oversee high-value parts lists and product matrix control Prepare comprehensive sales quotations for customers and internal stakeholders Support team operations and undertake additional duties as required within your expertiseRequirements: Proven experience as a Lead Product/Application Engineer, or similar role within manufacturing or vehicle bodybuilding sectors Strong leadership skills with the ability to take ownership and guide cross-departmental teams Knowledge of engineering standards, regulations, and compliance requirements Proficiency in CAD software with the ability to produce precise engineering plans Excellent organisational and planning skills to manage multiple priorities efficiently High attention to detail ensuring accuracy of documentation and regulatory compliance Effective communication skills, capable of engaging confidently with clients and suppliers Proactive approach with a focus on continuous improvement Professional integrity paired with a strong sense of accountabilityAre you ready to advance your career as a Lead Product/Application Engineer in a dynamic and supportive environment? Find out more about this exciting opportunity today. Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity. Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today

Do you want to join one of the fastest growing franchises in the UK? We are looking for a Vehicle Progressor to join our team who are committed to offering the best quality customer service in the network. This is an excellent opportunity for someone with strong administration skills looking for a new challenge. Your future starts here.... The Role at a Glance: Vehicle Progressor / Used Vehicle Coordinator Stockport £28,314 + Bonus OTE £30,000 Plus Workplace Pension Scheme, Employee Car Scheme, Fantastic Future Career Opportunities, Wellbeing Support, Great team Spirit, Plus Other Benefits and Incentives As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere. About us: From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction. Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models. Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities. This has meant that the business has successfully grown to how it is today – but as history shows; that won’t stand still and the business will continue to grow, develop, and expand. There are always exciting times ahead for RRG Group! The Vehicle Progresser Role: This is a fabulous opportunity for the right person to join our friendly team. We always strive to recognise the hard work and achievements of our team members with excellent benefits, incentives, training and career development. The main duty of the role is to support the Sales Manager, bringing used cars into stock and book into work service, dent removal, wheel refurbishment and body shop. About you: Extremely organised, with great attention to detail • Excellent time management skills • Strong administrative skills • Strong people skills – you’re approachable and enjoy assisting colleagues • Experience within a similar role within administration What’s on Offer: Discounts on vehicle repairs • Employee Car Scheme • A pension that pays • Wellbeing Wednesday • Referrer a Friend Scheme (£300 per referral) • Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by raising holiday allowance to 30 days plus Public Holidays. • Fantastic future career opportunities and development • Industry leading training • Great team spirit, charity events and the flexibility to get involved in various fundraising events • Eye care benefits • Support and Mentoring • Employee Assistance • Regular staff incentives • And so much more! Ready to join the largest car company in the world? Since Toyota's foundation, we have acted in accordance with our Guiding Principles to produce reliable vehicles and the sustainable development of society through ever-changing innovation and the provision of high-quality products and services. Toyota will lead the future mobility society, enriching lives around the world with the safest and most responsible ways of moving people. Through our commitment to quality, ceaseless innovation, and respect for the planet, we strive to exceed expectations and be rewarded with a smile. We will meet challenging goals by engaging the talent and passion of people who believe there is always a better way. Sounds like a good fit? Apply here for a fast-track path to the Hiring Team. Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details

Credit Controller • Permanent position, • 38 hours per week, • Flexi time, • Excellent Benefits, • Leading specialist manufacturer with Global presence Our client is a global manufacturing company and a market leader that supplies specialist products to environmental, aerospace and marine markets. Their growth forecast for the future is very impressive and to compliment this we are now seeking to a Credit Controller to join their team. This role is responsible for recovering outstanding balances and managing accounts through early to late-stage collections, developing good relationships with Customers to resolve issues before they escalate and cause disruption to the supply chain. This includes proactive chasing of overdue payments, resolving disputes and negotiating payment arrangements The Job • Take lead on Credit Control activities, including management of Accounts Receivable, proactively chasing overdue payments in conjunction with the Customer Service team., • Review current practice and suggest improvements for communication between Finance/Customer Service to monitor and anticipate potential problems in advance., • To minimise instances of orders being held due to non-payment etc. making informed decisions to release orders from hold, considering the risk to the business as well as commercial factors., • Build and maintain strong relationships with Customers to resolve payment issues and minimise debt risk., • Monitor Credit Limits, assess Customer Credit status and set appropriate limits on balance with Credit Reports and Target account status., • Manage Atradius Credit Insurance policy, ensuring terms and conditions are adhered to ensure compliance. Highlight accounts that require reporting (after obtaining authorization)., • Monitor accounts and escalate any concerns promptly (close attention to Atradius insured accounts)., • Produce Monthly reports on Aged Debt and Account Status., • Update daily receipts and reconcile Customer accounts, investigating discrepancies., • Review account status per requests from Customer Service to release orders on hold., • Month End receipts forecast., • Support the Finance team with daily accounting tasks, including purchase ledger processing, payment runs and month end reconciliations as required. About you • Proven experience in Credit Control – minimum 3 years, • Efficient in time management of own workload whilst ensuring accurate data, • Confident in handling difficult conversations that may arise or need to be had., • Knowledgeable in double entry bookkeeping and journal entries., • Experienced with Microsoft Outlook and Excel. Experience of Microsoft Dynamics Navision desirable., • Microsoft Excel skills must possess V or X look ups and pivot tables, • Must be able to problem solve and communicate with other departments to come up with solutions If you are based close to Chadderton and have worked in a similar role please send your CV, in confidence, to James at The Recruitment Fix

Title: Senior Housing Income Officer Contract Type: Permanent Salary: £ 33,688 per annum to £ 37,093 per annum (Regional salary), dependant on experience Grade: 7 Reporting Office: Manchester, Trafford Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Closing Date: 1 st May 20 26 Interview Dates: W/C 4 th May 2026 Please click here for the role profile (Please note that for the purposes of advertising the role is titled Senior Housing Income Officer, however at L&Q the title of this role is Senior Customer Account Lead) Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated . * Previous Applicants May Not Appl y • Join our Income Team at L&Q: Our Income Team play a vital part in reducing arrears, sustaining tenancies and maximising income. As a Senior Housing Income Officer, you will b ring your experience in income collection and arrears management to a role where no two days are the same. Youll manage a busy caseload of rent accounts, working with residents to agree payment plans and provide support, while also preparing cases for court and ensuring compliance with legal protocols. This is a fast-paced, high-volume role where your decisions directly impact residents and help reduce arrears. If this sounds like you, we would love for you to apply! Your impact in the role: Manage accounts from the start of tenancy through to enforcement action, including preparing and referring cases for court. Work proactively with residents to agree tailored payment plans, provide support referrals, and help sustain tenancies. Handle a high volume of inbound and outbound calls in a fast-paced contact centre, alongside written communication. Make confident, informed decisions to progress cases in line with L&Qs Income Collection policies and pre-court protocols. Demonstrate resilience and empathy, balancing supportive engagement with firm action to reduce arrears. What you'll bring: Experience of debt recovery and managing cases through the full arrears lifecycle, including legal protocols. Strong analytical and decision-making skills, with the ability to calculate payments accurately and act decisively. Excellent communication and negotiation skills, with proven experience of handling sensitive customer situations. Outstanding organisation and time management skills to meet KPIs and multiple deadlines. A collaborative approach, working effectively with colleagues, residents, and external partners to deliver solutions. If you require any reasonable adjustments at any stage during this process, including application stage, please visit our career page to reach out. About L&Q: Were one of the UKs leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for peoples health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties home, and were proud to serve diverse communities across London, the South East and North West of England. At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times , and all levels, when representing L&Q. L&Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion . We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace . Click here to read more. At L&Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UKs largest housing associations. Click here to find out more about L&Q and why you should join us! TPBN1_UKTJ