Customer success manager jobs in Cardiff - Page 4Create job alerts

Customer Success Manager - Agriculture & Environment (Fresh Produce). Customer Success & Solutions Manager – EMEA. Customer Success Manager (Technical), UK.

You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every cust

As a Customer Success Manager, you will build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities. Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field appli

Customer Success Manager – Learning & Assessments. Customer Success Manager – Learning & Assessments. This is a new role, designed to strengthen our customer success and account growth focus.

Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

If you have experience in Customer Success or a suitable field to move into Customer Success like Account Management, Presales or even Support, and you have a good knowledge of Virtual Desktop Environments then this could be the next role for you. Role: Customer Success Manager (VDI). Customer Succe

Using a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business and adoption Key Performance Indicators (KPIs), success measures, and customer expectations, depending on the type of engagement. A GitHub CSM uses a data-driven ap

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Customer Success, Account Management, or similar client-facing role. Head of Customer Success @ Strongpoint ALS.

A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. We are seeking a proactive

Strategic Customer Success Manager (English & Dutch). Strategic Customer Success Manager. Strategic Customer Success Manager.

Customer Success & Account Manager (CSAM). Customer Success (Value & Outcomes). Lead customer onboarding and ensure seamless deployment of Understand and Automate products.

Develop tailored Success Plans that translate customer goals into clear actions, milestones, and successful outcomes. Commercial awareness without the hard sell — You can spot growth opportunities, support renewals, and read account health signals while keeping the customer’s success at the cent

Moneyhub's Customer Success team delivers products and services to clients and owns Client Success and Support strategies. You will provide first‑class service, working closely with Product Manager and Sales Director to ensure excellence from sales through to support. Partner with Senior Leadershi

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

Customer Success Manager, Account Manager, or similar role. The Customer Success team at Affinity are the trusted private capital advisors who ensure every Affinity customer maximizes the value of their network and relationships. Serve as a Customer Advocate: build a strategy to manage the engagemen

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager responsible for managing customer accounts, resolving issues, and championing customer-centric solutions to enhance relationships and boost retention. The ideal candidate should possess over 4 years of experienc

A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. You will support EMEA software customers, ensuring the

A leading risk management firm in Cardiff is seeking a Customer Relationship Manager to provide dedicated support to clients during critical stages. You will ensure a frictionless customer experience through effective communication and problem resolution, while collaborating closely with internal te

This position offers a unique opportunity to influence customer success and ensure smooth operations. A leading revenue management company seeks an individual to oversee customer relationships from onboarding to renewal. The ideal candidate thrives in complex environments and utilizes AI tools to en

As a Customer Success Manager (CSM), you will play an integral role in our mission to ensure every customer achieves their goals and becomes a referenceable success. Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company, supporting solutions primari

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac

As a Customer Success Manager you will be expected to:. Customer Success Manager (CSM) for Western Europe. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, perso

Customer Success Manager (EMEA) - Field Systems. This exciting and challenging role requires a successful applicant who is equally comfortable engaging in. As a Technical Solutions Consultant, you will be a subject matter expert and trusted advisor, ensuring high customer engagement and satisfaction

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. This role involves collaboration across internal teams to enhance customer experiences and operational excellence,

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success & Solutions Manager – EMEA.

As a Customer Success Manager, you will build strong relationships with customers, foster successful product adoption and assist in identifying new project opportunities. Technical degree with at least 3+ years of experience in a post-sales, customer facing role such as customer success, field appli

United Kingdom - Meeting Insights Customer Success Manager. Become the customer advocate in AudioCodes, collaborating with our Product, Development, Marketing and Sales teams. An ability to connect and build strong relationships with customers’ key stakeholders.

Cultivate positive relationships with current customers to improve customer satisfaction, support the delivery of the account strategy to achieve required results. Substantial experience in customer success management or a related field. Advocate for the customer within internal teams and support wi

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector. This role involves managing a portfolio of clients and ensuring operational success through mobilisations and on-site support.

As a Senior Customer Success Manager (CSM) at Cornerstone, you will be the primary strategic partner and advocate for your customers. Develop and manage a personalized success plan for your customers, closely aligned to your customers’ business and talent management strategy. Senior Customer Succe

Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Customer Success Manager - FP&A. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

A leading technology company in the UK seeks a Customer Success Manager to enhance customer relationships and maximize product value. Responsibilities include guiding customers through the onboarding process, advocating for their needs, and ensuring they achieve successful business outcomes.

A leading software firm in the UK seeks an EMEA Customer Success Manager to serve as the primary contact for customers, ensuring they receive value from the software. This role requires strong customer empathy, analytical skills, and a minimum of 2 years of experience in customer service, ideally in

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Work c

A leading practice management software provider in the UK is seeking a Customer Success Manager to drive customer relationships and growth. The role involves developing success strategies, strong relationship building, and proactive customer engagement. Join a collaborative team and contribute to cu

A leading online learning platform is looking for a Customer Success Associate to drive customer value and engagement. The role involves supporting SMB clients, ensuring customer satisfaction, and leveraging insights to improve service usage. Candidates must have a proven track record in customer re

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Collaborate with Customer Success, Customer Support, Sales

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. This position requires a high level of performance in customer success and SaaS environments, including driving product adoption, retention, and expansion t

A leading risk management solutions provider in Cardiff is seeking a Customer Relationship Manager to support the sales team and ensure a positive experience for customers. The role involves collaborating with sales and internal stakeholders, managing customer accounts, and providing tailored suppor

As a Customer Success Manager you will be expected to:. Customer Success Manager (CSM) for the UK. Familiarity with the following emerging sectors (the more the better) – online analytics, BI, performance marketing, product management, marketing automation, data science, A/B testing, personalisati

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

Technical Customer Success Manager. Technical Customer Success Manager, UK (remote). Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

We are looking for a Customer Success Manager to join our team to train AI models.

Work with the internal Account team and external customer stakeholders to formulate/maintain a Success Plan outlining how Abnormal Security addresses their immediate and future needs (with success metrics). Engage customers’ senior decision makers to understand their evolving strategy for email se

Customer Success Manager (CSM) – French Speaking. An English and French speaking Customer Success Manager (CSM) for Europe to join our international team. Finance / Business Valuation, Customer Success or Account Management.

Customer Success Manager (CSM). Customer Success Manager (Technical & Implementation) - UK. Customer Success Manager (Technical & Implementation) - UK.