Customer success manager jobs in Glasgow - Page 6Create job alerts

The Customer Success Manager (CSM) is responsible for supporting the Global Account Managers and Managing Directors in managing the relationships and growth for Iron Mountain’s Global Industries. The Opportunity: Customer Success Manager. Iron Mountain is seeking a motivated and strategic Customer

A leading SaaS solutions provider based in the UK is seeking a Manager of Customer Success to lead a team of Customer Success Managers. The ideal candidate has over 5 years of experience in Customer Success, proven leadership skills, and exceptional communication abilities. In this remote role, you

Demonstrable experience in a customer success and/or customer success enablement role in enterprise software/SaaS within a global context. Customer Success Manager (m/f/d) - German Speaking. Experience designing and implementing successful customer success programs, methodology, and related content

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience.

This role is ideal for professionals with SaaS, account management, or customer success experience who thrive in building long‑term relationships and driving customer satisfaction, retention, and growth. The Customer Success Manager will guide clients through onboarding, training, and ongoing supp

Take ownership of ~100 customers assigned to you and be ultimately responsible for their success, and therefore renewal. Set benchmarks and customer expectations based on real customer data. Within Routeware, you will be the voice of the customer, working closely with Sales, Customer Support, Field

A leading engagement platform in the United Kingdom is seeking an Account Manager to enhance customer satisfaction through strategic support. The role requires excellent communication skills and the ability to analyze data for improving customer relationships.

Our Customer Success Manager will be an integral part of our global Customer and Product Success team. We are looking for a Customer Success Manager to own a portfolio of customer accounts, operating as a partner and trusted advisor to DoiT customers. We are a team of Customer Success professionals

A dynamic SaaS company in Glasgow is seeking a Customer Success Manager to drive client satisfaction and retention. Ideal candidates should have 3+ years of experience in customer success or account management, preferably in the SaaS industry.

As a Customer Success Manager, you are the primary strategic customer-facing role responsible for platform adoption success, growth and renewals through the management of joint success plan and strong customer relationships. Apply domain/technical knowledge of Resolve’s products, best practices, a

Customer Success Manager (CSM). Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achie

CES Customer Success Manager – Aerospace & Defence. As part of our overall investment and growth strategy in the UK at DXC we are looking to hire an experienced Aerospace & Defence Client Success Manager to join our CES team. Champion talent management by fostering development and engagement throu

Vantor is looking for a Customer Success Manager (CSM) to expand our team in the UK. Work with clients to build Customer Success Plans, establishing critical goals, to aid the customer in achieving their objectives. Success renewing and growing existing customer contracts.

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Maintaining a high level of product knowledge to provide accurate information to customers.

Bridge Business and Technology: Translate customer business goals into technical requirements and, conversely, explain the business value of technical features to stakeholders. Proactive & Eager to Help: You are a natural problem solver who enjoys diving in to help customers with their initial techn

The Customer Support & Success Manager is a critical addition to The Social History Archive’s growth plans because they ensure that every institution, researcher, and subscriber gains maximum value from the platform. Customer Support & Success Manager. Core skills: Consultancy, Customer engagement

A global B2B SaaS provider is looking for a Customer Success Manager based in the UK to drive client renewals and account expansion. You will manage a portfolio of high-value clients, ensuring customer satisfaction and retention.

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

A fast-growing SaaS company is searching for a Customer Success Manager to build partnerships with clients and drive product adoption. Responsibilities include customer advocacy, managing renewals, and ensuring successful outcomes for clients. The ideal candidate will have 7+ years in a customer-fac

A leading cyber resilience company based in the UK is looking for a Senior Customer Success Manager to enhance customer engagement and success, particularly with Defence clients. Candidates must have extensive experience in Customer Success within a SaaS environment and a solid background in cyberse

We are seeking a dynamic and experienced Senior Customer Success Manager to cultivate customer loyalty and drive the adoption of Saviynt’s innovative services and products. Aware of the renewal pipeline for your assigned customers, identifying and mitigating potential at-risk accounts to ensure su

United Kingdom - Meeting Insights Customer Success Manager. The only way to keep ahead of the curve and successfully meet the challenges of the 21st century is to invest heavily in our team. The role involves managing a portfolio of accounts, building relationships with customers, and working closel

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Head of Customer Success @ Strongpoint ALS. Customer Success, Account Management, or similar client-facing role.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

Merchant success and experience will be your primary focus.

It is expected that the SMCS will work in collaboration with the Customer Success Engineers (CSEs) and other Customer Success (CS) Organization teams to provide assistance in the management of your customers within a defined segment (e. Members of the Customer Success family are motivated customer a

We are seeking a data-driven and customer-focused Customer Success Manager to manage a portfolio of customers, primarily across North America. SaaS role (Customer Success, Account Management, AdTech, MarTech, or Cyber). Lead onboarding and technical implementation for new customers, translating thei

As the Manager, Customer Success, you will lead and develop the Customer Success team supporting the EMEA region. Proficiency with customer success and CRM tools (e. This role also requires strong operational leadership: running structured team meetings, conducting regular one‑on‑ones, collabora

As Manager of the EMEA Scale Customer Success team, you will lead a team responsible for a high‑volume portfolio of mid‑market customers. Samsara’s Customer Success team ensures our customers adopt our platform, realize measurable business value, and renew and expand with confidence. As we con

A leading SaaS company in the UK is seeking an experienced Customer Success Manager to oversee customer accounts and drive adoption of their platform. This role requires strong customer management skills, deep product knowledge, and the ability to proactively prevent churn. Successful candidates wil

Customer Success Manager - SAAS GEOPOLITICAL RISK REALTIME & PREDICTION AI TECH.

Customer Success Manager (Fluent French Speaker). Customer Success Manager (CSM). You will act as a strategic advisor and relationship manager for a portfolio of key clients, helping them onboard successfully, adopt the platform fully, and achieve measurable business outcomes.

As a Senior Customer Success Manager, you will own the commercial relationship with our enterprise customers, driving retention, expansion, and measurable business outcomes. We’re seeking a commercially minded, consultative, and relationship‑driven Senior Customer Success Manager to own and grow

Customer Success Manager (Technical), UK. Customer Success Manager - Account Management. Customer Success Manager, Enterprise - EMEA - [IC2].

A leading cybersecurity firm in the United Kingdom seeks a Technical Account Manager to engage with clients and ensure the success of data protection initiatives. Responsibilities include onboarding customers, conducting health checks, and collaborating with sales to identify upsell opportunities. I

A leading utilities company is seeking a Customer Success Manager to enhance customer satisfaction and drive revenue growth across key accounts. Ideal candidates have proven success in account management within the utilities sector, strong analytical abilities, and experience managing stakeholders.

At Abnormal we seek a Customer Success Manager who is passionate about helping customers fully realize value from our platform and partnership. Customer Success Manager – German Speaking. Maintain deep understanding of our product and roadmap, guiding customers to success.

We are currently looking for a Customer Success Manager. It is your job to make it easy for customers to love GoodTime! You will make our customers feel heard and taken care of!. Our ideal candidate is an expert at standing up success plans; designing and delivering EBR/QBRs; facilitating product ad

Act as a Customer Success Manager for Welsh schools and local authorities that go live, applying your knowledge of the Bromcom product to provide 1-2-1 phone call and onsite support for new users; covering items such as set up, configuration, report building, and troubleshooting. Work with the wider

Codex are looking for a Customer Success Manager to join a new EPM practice, and partner with leading finance professionals. Customer Success Manager - FP&A. As the go-to advisor for CFOs, VPs, and finance teams, you’ll guide customers through the successful implementation and ongoing adoption - e

The Customer Service Manager (CSM) role at QAD is a critical part of QAD’s Go-To-Market organization, focusing on revenue retention and growth within our current customer base. The CSM is expected to interact appropriately with customer personnel at all different levels, from technical contributor

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As a principal customer success manager, you will own and lead a strategically important portfolio of customers, acting as a trusted advisor to senior and executive‑level stakeholders. This is a senior individual‑contributor role for an experienced Customer Success professional with a strong Saa

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigera

A leading cyber resilience firm is looking for a remote Senior Customer Success Manager in the UK. You will manage customer lifecycles, ensuring successful onboarding and alignment of strategic objectives. Ideal candidates will have a proven track record in a customer success or account management r

Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers. As a Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them i

We are looking for a highly motivated Customer Success Manager (CSM). Co‑ordinate with the other Customer Success and Sales Managers in Canada. Help in developing the customer success model.