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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

In this manager role you’ll be responsible for a high-performing team of Customer Success Managers. Recruit, train, and lead a team of Customer Success Managers. Ability to support the Customer Success Managers’ efforts through strategic advice on account strategies, and serving as executive spo

We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. Act as the voice of the customer internally; translate customer needs into actionable product feedback, collaborate cross-functionally with product, engineering, and sales to influence roadmap

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

Devise customised success plans based on customers' goals and challenges, holding customers accountable for driving action. Customer Success Professionals (CSMs). Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo’s fastest‑growing segment, our Small a

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product, and Engineering through a consistent customer‑success framework. We’re looking for a collaborative, hands‑on leader to partner with our Chief Operating Officer in scaling Syntas

A cybersecurity company is seeking a Customer Success Manager to lead customer relationships, ensuring satisfaction and successful product adoption. The ideal candidate will manage customer journeys and collaborate across departments to enhance user experience.

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Customer Success Manager at Certn.

Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at the intersection of customer success, product, and commercial

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro

Our Enterprise Customer Success Managers pick up where our Implementation team leaves off, working closely with our top customers to understand their fleet and unique challenges, advising on how to customize Samsara for their needs, and becoming their long-term partner. You thrive the most when solv

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Customer Success Manager (£45k‑£50k + Equity) – Jack & Jill. We’re looking for an early‑stage Customer Success Manager to join our well‑funded healthtech SaaS platform based in London.

Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Define success plan for at‑risk customers and execute in collaboration with functional team. Work closely with th

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. You will have a strong understanding of customers’ business and technical objec

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. London, England – reports to Director of Delivery of Customer Success. SaaS customer success, working with Fortune 100 companies and their executives.

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers ach

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. You will work closely with senior Customer Success Managers, onboard

As a Customer Success Manager, you will own commercial outcomes and value delivery for a portfolio of medium-sized enterprise accounts including renewals, expansion contribution, and the leading indicators that drive them. Experience in a commercially focused Customer Success, Account Management, Sa

We are looking for a Customer Success Manager to help secure the long-term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. The Customer Success Team is part of DoorDash's In-Store Business Unit and serves as the heartbeat

We are seeking a customer facing, focussed and analytical Customer Success Manager. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Customer‑obsessed: acts as the voice of the customer internally, advocate

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and

We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform. Translat

Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Understan

Government Customer Success Manager. Government Customer Success Manager. Government Customer Success Manager.

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned need

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Confident using tools such as Salesforce, Customer Success plat

Customer Success Manager - North America. The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team.

You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Scaled Customer Success Manager. Previous experience as a Customer Success Manager is a major plus.

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters. Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform).

HALOS is seeking a senior Customer Success Manager (CSM) – Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast‑food (QSR) chain. Customer Success, Account Management, or related roles

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Our Customer Success team works proactively

Customer Success Manager or equivalent in B2B environments. Senior Director of Customer Success at Cyberint a Checkpoint company. UK and bolster our Customer Success team.

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

A digital sampling company is looking for a German-speaking Customer Success Manager to manage post-sale execution of campaigns in London. The role involves liaising with brand partners, ensuring campaign success, and mentoring junior members.