Customer support manager jobs in London - Page 5Create job alerts

Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: • Lead and support day-to-day bar operations, • Train and supervise the bar team to maintain high service standards, • Ensure stock control and bar prep is well managed, • Maintain cleanliness, health & safety, and licensing compliance, • Work closely with the management team to drive sales and service quality, • Confident with opening and closing operations, • Act as a key point of contact during service and events What We’re Looking For: • Previous bar management or senior supervisory experience (essential), • Strong leadership and team coordination skills, • Knowledge of cocktails, spirits, and stock management, • Excellent customer service and communication skills, • Reliable, well-organised, and confident in handling busy shifts, • Availability to work evenings and weekends What We Offer: • A fun, supportive and fast-paced working environment, • Competitive hourly pay, • Staff food and drink discounts, • Opportunities for growth and training within the team

We are seeking focused and enthusiastic Chef to support our head chef and join the dynamic back of house team. The ideal candidate will play a crucial role in delivering exceptional guest experiences by providing outstanding customer service, assisting with food preparation, being attentive, vigilant and a team member- willing to collaborate under pressure, and multi-task the various positions in the kitchen. We are seeking an individual who is accustom to working and navigating a a fast-paced environment and whilst also retaining a true passion for hospitality. • Responsibilities Assist with food preparation and presentation in accordance with food safety standards. Multi-roling various kitchen orders from Head chef. Provide information about menu items. Maintain cleanliness and organisation of the kitchen/ BOH area, including surfaces, appliances and utensils. Collaborate with kitchen staff to ensure timely service and address any guest inquiries or concerns, including food safety and hygiene information. Uphold high standards of food safety and hygiene practices throughout the establishment. Manage time effectively to ensure all tasks are completed promptly during busy periods. • Skills Previous experience working in a kitchen as a chef or alongside a senior chef is ESSENTIAL Strong understanding of food safety regulations and practices. Excellent attitude friendly and approachable demeanour to uphold collaboration and sustain morale. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. A keen interest in culinary arts is encouraged, alongside a willingness to learn and grow within the role.

Claridge's Flowers are looking for a reliable and enthusiastic Operations support to join our ever-growing team, providing a wide variety of vital support services that help us deliver a timely first-class service to our 5-star Hospitality clients. This is a full-time position (40 hours per week), based on a seven-day operation, with a rotating schedule. The role requires flexibility, as your shifts may fall on any day between Monday and Sunday, with a mixture of predominantly social and occasional unsocial hours (unsocial hours are those worked between 11pm to 5am). The role is physically demanding, and we’re looking for someone who is a self-starter, reliable and has strong attention to detail. Customer service is at the heart of what we do, and you’ll need to be professional, well-presented, and comfortable working in high-end environments where we are always ‘on show’. In return, you’ll gain valuable experience, learn new skills, work as part of a fun, lively, hardworking and creative team. Your duties will include: · Keeping our busy workroom and storage areas tidy, organised and structured · Washing, sorting, storing and preparing vases for use for the workroom and events teams · Supporting the wider team with vase inventory tracking and stock level management · Driving company vehicles to deliver flowers and arrangements, and to deliver and clear events · Supporting the team with the preparation and installations for events and large seasonal celebrations · Providing ad-hoc floristry support to our Events and Workroom teams if required (training and guidance will be provided) Role requirements · Must hold a Full UK driver’s license · Must be of the legal age and have experience of driving a Transit Van · Previous experience in a manual operation role or similar is preferred

Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.

Company Description Ackroyd Legal is an internationally recognised law firm founded in 2016. With offices throughout London, the UK, and major cities around the world, Ackroyd Legal focuses on experience, expertise, and insight. The firm hosts a team of over 180 specialty solicitors dedicated to individual, business, and corporate legal matters. Ackroyd Legal prides itself on maintaining a client-first mindset, providing comprehensive support no matter the decision or situation. Role Description This is a full-time on-site role for a Client Services Associate located in London. The Client Services Associate will be responsible for managing client inquiries, providing customer support, and maintaining effective communication with clients. The role involves addressing customer service needs and assisting with finance-related tasks. The candidate will collaborate closely with other team members to ensure a high level of client satisfaction. Qualifications Client Services and Customer Support skills Excellent Communication and Customer Service skills Ability to work independently and collaboratively Strong problem-solving skills and detail-oriented Experience in a legal or professional services environment is a plus

Asador Bar & Grill, located in the heart of Leicester Square, London, is looking for an experienced Bar & Restaurant Supervisor to join our vibrant and passionate team. About the Role: We are seeking a motivated and hands-on individual who has solid experience in both bar and restaurant operations. You’ll be responsible for helping to lead the front-of-house team, ensuring top-notch service, and maintaining a welcoming and professional environment for our guests. What We’re Looking For: • Experience is essential in both bar and restaurant supervision, • A friendly, approachable personality with excellent customer service skills, • A true team player who leads by example and isn’t afraid to get involved in day-to-day operations, • Someone who takes pride in their work and is proactive and reliable, • A supportive and dynamic work environment, • Opportunities for growth and development, • Competitive salary based on experience, • The chance to be part of a growing and well-loved restaurant in central London.

Assistant Manager – Daytime Venue Daytime focus | Occasional closing shifts (no later than 10 p.m.) Weekends required We’re looking for a friendly, energetic, and self-motivated Assistant Manager to join our team. Our ideal candidate will bring strong leadership skills, a hands-on approach, and the ability to inspire and guide a young, enthusiastic team. What you’ll do: Lead, motivate, and support a young and dynamic team. Ensure smooth day-to-day operations, with occasional closing shifts (no later than 10 p.m.). Deliver excellent customer service with a friendly, approachable manner. Take initiative and work independently when needed. Uphold venue standards and create a positive, welcoming environment. What we’re looking for: Proven leadership or supervisory experience in hospitality or retail. Strong communication and organisational skills. Ability to work independently and manage your own time effectively. Friendly personality and a passion for customer service. Weekend availability is essential. What we offer: A supportive and positive work environment. Opportunities to develop your leadership skills. Flexible daytime hours with minimal late finishes.

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events

This is a full-time position, working 37.5 hours per week, including weekends. We offer a competitive salary based on experience, along with a generous staff discount policy. Full training and support will be provided, giving you the opportunity to work with a luxury clientele and over 30 top eyewear fashion brands. We are committed to continuous learning and development, ensuring you can grow with us. Additionally, you’ll be part of a small, friendly team in an engaging and supportive environment. Job Specification • Oversee all aspects of store operations., • Assist clients with frame and lens selection., • Take accurate measurements and record details in the system., • Deliver exceptional customer service and aftercare., • Handle administrative tasks, including filing, compliance, and transactions., • Achieve high sales performance and results., • Maintain product knowledge and stay updated on trends and new merchandise., • Ensure the store is fully stocked and visually appealing., • Support the manager as needed., • Perform day-to-day tasks as required.

We're looking for an experienced and passionate Deputy General Manager to join our team at the Wheatsheaf Pub in Tooting. Who are we? We're Tooting's favourite local with something for everyone - whether dining for a special occasion in our restaurant, celebrating a party or wedding in our private function room, or watching sport with a few pints. The role: As a Deputy General Manager, you'll support the General Manager in all aspects of running the business. It goes without saying that you'll also have excellent customer service, food & drinks knowledge, and a passion for hospitality. Think you may be the right fit to join us? We'd love to hear from you!

Commis Chef - COLD Section Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Commis Chef in Cold Section! YOUR MISSION: You will be part of a BIG MAMMA kitchen team! You will be overseeing the Cold section to prepare our authentic Italian dishes from scratch. You will follow our recipes and directions from the kitchen management team. You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. You will spread magic and make our customers live the best moment of their day! You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: Big Smile and passion for Italian food! Great energy, proactive attitude and team spirit Excellent teamwork, leadership and communication skills Previous experience or training as a Commis Chef Flexible availability, including weekends and evenings OUR OFFER: Permanent, full-time position 5 days working week with 2 consecutive days off Tasty staff food served family style 15% Employee discount in all of our restaurants £500 referral bonus when you refer a friend Employee of the Month award Open Up - free, confidential mental health and wellness support Wagestream: Financial Well-Being platform that allows you to access your wages between paydays Regular training & growth opportunities Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Mymeds Healthcare Ltd is a busy and community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We are currently looking for a responsible and detail-oriented Order Picker to join our in-store pharmacy team. This role is essential in ensuring retail orders are prepared accurately and efficiently for our customers. Key Responsibilities: Accurately pick and prepare customer orders Ensure items are labelled correctly and comply with pharmacy safety standards Collaborate closely with pharmacists and dispensers to ensure timely order fulfilment Check stock levels regularly and assist with restocking shelves Support the team in organising incoming deliveries and maintaining stockroom tidiness Assist with basic administrative tasks and customer enquiries when required Adhere strictly to pharmacy protocols and confidentiality standards Skills and Experience Required: Previous experience in a retail pharmacy or healthcare setting is preferred Strong attention to detail and high level of accuracy in handling medication Ability to follow instructions and work well in a fast-paced environment Good organisational and time management skills Strong communication skills and a team-player attitude Basic computer literacy for order tracking and stock systems Commitment to maintaining patient confidentiality and safety at all times Working Hours: 37.5 hours per week If you're reliable, customer-focused, and committed to supporting a professional pharmacy team, we’d love to hear from you.

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Waiter, you will help us create a true la dolce vita experience for our guests by welcoming them with genuine Italian hospitality and sharing your in-depth knowledge of our menu! We are looking for someone passionate and very hospitable in their approach to customer service. Where are we located? Just moments from Sloane Square, in the heart of Chelsea, Azzurra brings the Amalfi coast to London, where every creation resonates with authenticity, embodying the elegance and simplicity of Italy's coastal cooking. What we bring to the table: • Dine with us: Enjoy discounts at all Aqua venues, • Celebrate YOU: Take your birthday off and earn additional long service leave, • Grow with us: Ongoing training and development to support both your professional and personal development, • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge, • Breaks: Food provided during your breaks - Restaurant perk, • Work out: Discounted gym membership, • Lunch & Learn: Head Office perk, • Share the Talent: Bring a friend on board and get £500 Your day at Aqua: You will be paid £12.21 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £4.85 extra per hour each month. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Waiter and be part of Aqua’s global culinary adventure!

This is a PART TIME vacancy,with shifts based over weekends,and a wage starting at £15per hour! About Us: Who is Josephine? Josephine is the original rule breaker who doesn’t give a damn what anyone else thinks. She started as a nobody but with a whole lot of hustle and a little bit of luck,she became Empress of the French. Her motto? Well behaved women don’t make history! We are the Bande de Filles. Cocktails forever! We pride ourselves in great guest experience and throwing the best parties. We would like to up the game with providing tasty food from fresh ingredients not just during our events,such as our awesome weekend Brunches,but also as many days as possible! What We Need: As a Chef,you will prepare and produce quality food,ensure service standards are always met and maintained in line with our guests’ expectations and follow food safety and sanitation practices. It will be your duty to prepare,cook and present every dish with pride and passion and according to our brand standards. Responsibilities: Oversee food preparation,ensuring that all dishes are prepared to the highest standards and in accordance with recipes and plating guidelines. Maintain high standards of food quality,taste,and presentation,consistently delivering exceptional dishes to customers. Organize and supervise kitchen staff,ensuring a smooth workflow and efficient operation. Monitor food supplies and ingredients,placing orders as needed to maintain stock levels and avoid shortages. Adhere to and enforce strict health and safety standards in the kitchen,maintaining a clean and hygienic work environment. Train and mentor kitchen staff,promoting skill development and fostering a positive work culture. Assist in managing food costs by minimizing waste and optimizing ingredient usage. Supporting the Management in delivering the best possible experience. Skills and Experience: 1 years' experience in a busy kitchen. In-depth knowledge of various cooking methods,ingredients,and cuisines. Strong leadership and communication skills to manage and motivate kitchen staff effectively. Creativity and passion for food,demonstrated through the ability to create unique and visually appealing dishes. Knowledge of food safety and sanitation regulations. Excellent organizational and time management skills

Job Description: Business Sales Executive assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs. Tasks required by this job include: • discusses business methods, products or services and targets customer group with employer or client in order to identify marketing requirements;, • establishes an appropriate quantitative and qualitative market research methodology and prepares proposals outlining programmes of work and details of costs;, • collates and interprets findings of market research and presents results to clients;, • discusses possible changes that need to be made in terms of design, price, packaging, promotion etc. in light of market research with appropriate departments;, • briefs advertising team on client requirements, monitors the progress of advertising campaigns and liaises with client on potential modifications., • Develop proposals and strategies based on supplier budgets to create cohesive media plan that will deliver against KPIs., • Liaise with a variety of stakeholders to activate FMCG branded activity across a range of channels, including on and offsite media within agreed timelines, following creative guidelines., • Work to ensure all content (including but not limited to media plans, status reports, performance reviews and recommendations) are completed to a high standard., • Build positive relationships with our clients, nuancing your approach with different stakeholders and ensure you present yourself as a trusted member of the team., • Support wider organisational projects, helping to create a great workplace and supporting with SMG’s mission to lead connected commerce marketing Skill required by the potential Business Sales Executive for this job: • An interest in working and growing a career within a marketing agency., • The ability to "think differently": As one of our key behaviours here at SMG, you won't be afraid to approach problems from a different angle or challenge the status quo., • Great organisational skills with excellent attention to detail and ability to follow processes., • A ‘can do’ attitude and strong work ethic to get stuck in and provide best in class marketing campaigns and client servicing., • Exceptional communication and relationship skills for managing ke stakeholders., • Excellent knowledge of the machinery manufacturing industries within the Republic of Ireland and the UK, • Demonstrate excellent knowledge of various marketing tactics., • Excellent negotiation and sales skills, • A result-driven and organized individual., • Excellent oral and written communication skills., • Proficiency in Microsoft Office Tools., • Outstanding project management skills., • Demonstrate excellent leadership skills., • Ability to work under pressure Employees will be working for 40 hours per week The employee will be working for our business in the designated working hours

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).

Job overview: (Please note: This is a full-time position, and only candidates available to work full-time throughout the entire year will be considered. A minimum of one year of prior experience in hotel housekeeping is required) The housekeeping department is key to ensuring that the guest feels secure, safe in knowledge that their room is treated with care, preparations for the guest arrivals is done correctly and in time, plus that any additional requests such as additional towels, and maintenance repairs are completed swiftly and to a very high standard. As a Room Attendant you will be responsible for providing the highest standards of customer care, greeting, and acknowledging each guest which a smile. Duties and responsibilities: · Ensure that all bedroom and bathroom areas are cleaned to highest of standards · Additional guest requirements are actioned swiftly and ensuring the guest is satisfied. · This vital role will include changing of bedrooms for a swift change around working to tight timelines, with the support of a housekeeping porter and supervisor · The ability to work flexible working hours to match the needs of the hotel · Great organisational skills and work successfully as part of a wider team · Report maintenance issues · Complete deep cleaning when required by the floor supervisor · To attend training and departmental meetings as requested · To follow all health, safety and hygiene requirements when undertaking tasks throughout the Hotel · Follow Health and Safety processes and procedures · To take care of all Hotel equipment required to carry out duties and to report defects immediately · To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing. · Beyond an eye for detail, this role calls for a thoughtful nature: our best Room Attendants are those who look for ways to please our guests, sometimes in unexpected ways. · Any other reasonable request from the supervisor, Head Housekeeper or Executive Housekeeper Key performance indicators: · Attention to details · Someone who is passionate about exceeding guest expectation · Confident team player who can create and maintain a positive attitude with a CAN-DO mentality · Team player · Ability to work to strict timescales · Comfortable to work in a high pressurised environment · Ability to smile at all times · This role requires an element of manual handling Skills: · Previous experience of working within a similar environment is essential. · A basic command of English is preferable Benefits: · Meals on duty · Staff uniform · Company pension contribution after you passing your probation period · Recommend a friend reward scheme · 20 days holiday plus 8 bank holidays · Dry cleaning of your uniform (if applicable) · Training fund assistance of NVQ’s · Awards and Recognition Programme · Seasonal annual parties · Staff rate with IHG hotels globally

Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Bachelor's degree in Business Management or related fields., • Proven experience as a Salon Manager or in a similar role in the beauty industry., • Strong leadership skills with the ability to motivate and inspire a team., • Excellent communication and interpersonal skills, with a customer-first mentality., • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination., • Knowledge of nail art and beauty services is a plus, though not essential., • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus., • Strong organizational and time management skills., • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude., • Passionate about the beauty industry and staying updated with trends and best practices., • Competitive salary based on experience., • 28 days paid annual leave, including bank holidays., • Employee discounts on salon services and products., • Ongoing professional development and training opportunities., • A supportive and friendly team environment., • Access to a central London location, with easy access to local shops, cafes, and public transport., • Commission-based incentives linked to sales and performance.

This role is ideal for someone with a strong marketing background in the hospitality or restaurant industry, who also has a flair for business development and enjoys building B2B relationships in hospitality. You’ll be responsible for promoting both our restaurants and catering services, conducting market research, and managing sales and marketing activities from end to end. In addition to your core responsibilities, you will also support the management team in day-to-day restaurant operations when needed, ensuring a seamless alignment between marketing initiatives and front-of-house experiences. ⸻ Key Responsibilities Marketing (Restaurant & Catering): - Develop and implement integrated marketing strategies for both dine-in and catering services. - Plan and execute digital campaigns across social media, email marketing, and online advertising platforms. - Manage content creation for Instagram, website, menus, and print materials. - Track and analyse marketing KPIs, customer engagement, and return on investment. - Conduct market research to identify trends, target audiences, and competitor insights. - Build and maintain relationships with corporate clients, event planners, universities, and local businesses. - Organise and attend industry events, tastings, and meetings to generate leads. - Manage the full sales funnel — from inquiries and quotations to follow-ups and client feedback. Operational Support: - Collaborate with the management team to align marketing strategies with operational goals. - Provide hands-on support during peak times and special events, helping ensure a smooth guest experience. ⸻ Requirements - Bachelor’s degree in Marketing, Hospitality Management, or Tourism Management (preferably from a recognised university). - Fluency in English (spoken and written). - Minimum 3 years of experience in a marketing and/or sales role within the hospitality, restaurant, or catering industry. - Strong communication, negotiation, and client relationship skills. - Proficiency in digital marketing tools such as Meta Business Suite, Mailchimp, Google Ads, and Canva. - Highly organised, detail-oriented, and results-driven.

Job Title: Marketing Manager / Marketing Executive (depending on experience) Salary: £35,000 – £45,000 per annum (based on experience) Location: 228 Bishopsgate, London EC2M 4QD. Type: Full-time, Permanent Employer: Loh Japandi Kitchen Job Description Loh Japandi Kitchen is a growing hospitality business that blends modern Japanese flavours with Scandinavian aesthetics. We are now seeking a motivated and results-oriented Marketing Manager (or Marketing Executive, depending on experience) to help drive our brand forward and support our expansion plans. This is a key role where you will either lead or contribute to the development, planning, and execution of marketing campaigns — both online and offline — to increase brand visibility, customer engagement, and business growth. Key Responsibilities Develop and implement marketing strategies in line with the company’s business goals. Plan and manage digital campaigns (e.g. social media, Google ads, email marketing). Work on brand positioning and customer engagement strategies. Monitor and analyse campaign performance using key marketing metrics. Conduct market research and identify trends relevant to the food and hospitality sector. Liaise with external partners and internal teams to support promotional activities. Produce compelling content (visual and written) to support brand storytelling. Manage or support event promotions, seasonal campaigns, and PR initiatives. Requirements A degree in Marketing, Business, Communications or a related field. 2–5+ years of experience in a marketing role, preferably within hospitality, food & beverage, or retail. Strong knowledge of digital marketing tools (Google Ads, Meta Business Suite, SEO, etc.). Excellent written and verbal communication skills. Analytical mindset with the ability to interpret data and adjust strategies accordingly. Creativity, attention to detail, and good time management. Leadership or supervisory experience is desirable for applicants applying at the managerial level. If you're passionate about building brands and eager to work in a dynamic, food-focused environment, we'd love to hear from you.

We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.

We are looking for a creative and detail-oriented Graphic Designer to join our team and play a key role in developing engaging visual content that supports the shop’s marketing and promotional efforts. The ideal candidate will be responsible for designing posters, leaflets, banners, and other visual assets that attract customers and enhance our brand presence both in-store and online. Key Responsibilities: • Design eye-catching posters, flyers, leaflets, and in-store signage to support sales promotions, seasonal campaigns, and new product launches., • Create visual content for social media, email newsletters, and digital marketing materials., • Collaborate with shop management to understand campaign goals and align designs with brand identity and messaging., • Ensure all artwork is prepared correctly for print and digital formats, meeting quality and size specifications., • Maintain consistency in design across all marketing materials., • Keep up with design trends to keep content fresh and appealing., • Manage multiple design projects simultaneously while meeting deadlines. Requirements: • Proven experience as a Graphic Designer or in a similar role., • Proficiency in design tools such as Adobe Photoshop, Illustrator, InDesign, or equivalent., • Strong portfolio showcasing work on posters, flyers, marketing materials, or related projects., • Solid understanding of layout, typography, and color theory., • Ability to take feedback and revise designs accordingly., • Excellent attention to detail and time management skills. Preferred Qualifications: • Experience in retail or shop-related design work., • Basic knowledge of print production and preparing files for print., • Familiarity with social media platforms and content formatting.

Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: • Provide consistently excellent customer service, anticipating guest needs and exceeding expectations., • Collaborate with and support other staff members to ensure efficient restaurant operations., • Guide guests to their assigned tables., • Accurately and efficiently deliver food and beverage orders to tables., • Contribute to a positive and welcoming atmosphere for all guests., • Accurately take and process food and drink orders using the restaurant's POS system., • Address customer concerns and resolve complaints in a professional and timely manner., • Perform opening and closing duties, including table setup, cleaning, and inventory management.

Full-Time | Field-Based | UK (Targeting Independent & Chain Pharmacies and Health Food Stores) We are a growing Organic Food Supplement company seeking an experienced and results-driven Sales Representative to represent our brand in independent and chain pharmacies as well as health food stores. This is a field-based, face-to-face sales role requiring strong business development skills and a proven track record in driving sales. About the Role As a Sales Representative, your primary focus will be to increase product visibility and sales through daily in-person visits to retail locations. You will be responsible for maintaining relationships with existing customers, expanding business with key accounts, and securing new partnerships across your territory. Key Responsibilities Develop and grow sales across both new and existing accounts Conduct face-to-face meetings with store managers, pharmacists, and key decision-makers Identify and pursue new business opportunities through proactive lead generation Manage the full sales cycle, including quotations and order processing Maintain accurate records of customer interactions and account activity Represent the brand with professionalism, passion, and product knowledge Requirements Proven sales experience, ideally within the health supplement, pharmacy, or health food sector A strong track record of achieving and exceeding sales targets Experience selling into independent and chain pharmacies or health food stores is essential Ability to build long-term relationships and communicate effectively at all levels Self-motivated, disciplined, and proactive with strong time-management skills Proficient in Microsoft Excel and Word A full UK clean driving license is must What We Offer A supportive and ambitious team environment Opportunity to grow with a rapidly expanding brand

Sales Executive – Full-Time 🗓 Schedule: Monday to Friday We are a fast-growing IT company based in Ilford, London, currently hiring a sharp and confident Sales Executive to join our team. If you have a solid understanding of sales, enjoy working with people, and want to build your career in the tech industry — this is the opportunity for you. Key Responsibilities: Develop and implement strategic sales plans to meet monthly targets Understand customer needs and offer tailored IT solutions Use CRM tools like Salesforce to manage and track client interactions Build strong long-term relationships with clients and partners Present products/services professionally in meetings and demos Work with the marketing team to support campaigns and promotions Attend local events and networking opportunities as a brand representative Qualifications & Requirements: Minimum Bachelor’s degree in Business, Marketing, IT, or a related field At least 2 years of sales or business development experience Strong command of English; ability to speak Hindi, Bengali, or Urdu is a major plus Proficiency in using CRM systems (e.g., Salesforce) Excellent communication and negotiation skills Ability to work independently and manage your sales pipeline Valid UK Driving License is required What You’ll Get: Performance bonuses and incentive programs Training and career growth opportunities Supportive, multicultural work environment Office located in a prime area of Ilford, London

We are looking for a friendly, skilled, and passionate Beauty Therapist to join our team. In this role, you will provide a range of beauty and wellness treatments, helping clients look and feel their best. You’ll create a welcoming atmosphere, deliver exceptional service, and build lasting relationships with our clients. Key Responsibilities: Provide professional beauty treatments, such as facials, waxing, manicures, pedicures, massages, and other services as required. Offer expert advice on skincare and beauty products. Maintain a clean, safe, and relaxing environment for clients at all times. Build and maintain strong relationships with clients to encourage repeat business. Stay up to date with the latest beauty trends, techniques, and products. Manage appointments and keep accurate client records. Support retail sales of skincare and beauty products. About You: Qualified Beauty Therapist (NVQ Level 2/3 or equivalent). Proven experience in a similar role (spa, salon, or wellness centre). Excellent knowledge of skincare and beauty treatments. Warm, approachable, and professional manner. Strong communication and customer service skills. Good time management and attention to detail. Flexible, reliable, and a good team player. What We Offer: Competitive salary plus commission/tips. Ongoing training and development opportunities. Friendly and supportive work environment. Modern, well-equipped salon/spa. Staff discounts on treatments and products.

Our small, family-run pizzeria is more than just a place to grab a great slice—it’s a warm, welcoming environment where everyone feels like part of the family. We take pride in using fresh, quality ingredients and traditional recipes passed down through generations. What makes it a great place to work is the supportive atmosphere, flexible scheduling, and the genuine care we show for each other and our customers. Here, your ideas matter, your hard work is appreciated, and there’s always room to grow alongside a passionate, close-knit team. What You’ll Be Doing: Greeting and seating guests with a warm, friendly attitude Managing bookings, walk-ins, and takeaway collections Taking orders and handling payments using our till system Communicating effectively with kitchen and floor staff Keeping the front of house area clean, tidy, and welcoming Making sure every guest leaves with a smile ✅ What We’re Looking For: Minimum 1 year of experience in a similar front of house/host role Confident, polite, and professional at all times Excellent communication and time management skills Comfortable working under pressure during busy shifts Flexible availability, including evenings and weekends A genuine interest in hospitality and customer care 🍕 What We Offer: Competitive pay + tips Staff meals on shift Flexible rotas Supportive team and positive working environment Opportunities to grow with the busines

Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: - Leading and motivating the bar team to deliver outstanding customer service. - Supporting the management team with staff training and development. - Ensuring smooth day-to-day running of the bar, including stock management and cash handling. - Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: - Previous experience in a bar or hospitality role. - Leadership skills with the ability to inspire a team. - Strong communication and organizational skills. - A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: - Competitive pay & benefits - 33% discount across all Greene King pubs and restaurants. - Opportunities for career progression through our training programs. - Access to our employee assistance program for well-being support. - Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef De Partie in Hot Section! YOUR MISSION: • You will be part of a BIG MAMMA kitchen team!, • You will be overseeing the hot section to prepare our authentic Italian dishes from scratch., • You will be communicating regularly with kitchen management, helping with onboarding and training of the new chefs and ensuring the hot section is operating smoothly., • You will respect health & safety standards and maintain cleanliness and organisation in the kitchen., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent teamwork, leadership and communication skills, • Previous experience as a Chef de Partie in a big and busy section, • Excellent knowledge of Italian cuisine, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £17.96 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Regular training & growth opportunities, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma £17.96 / hour

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

We are looking for an energetic and reliable Floor Runner/Commis to support our front-of-house team. In this role, you’ll assist servers and management by ensuring smooth and efficient service on the restaurant floor. This is an excellent entry-level opportunity for someone who wants to gain experience in hospitality and customer service.

We are seeking a reliable and motivated Manager to support daily operations at our fast-paced dry cleaning retail store. Responsibilities include supervising staff, ensuring high-quality customer service, managing orders and inventory, handling transactions, and maintaining a clean and organized store. The ideal candidate is detail-oriented, thrives under pressure, and has strong leadership and communication skills.

Position: Marketing Manager Annual Salary: £34,000–£38,000 Location: The Sati Room, 12 John Princes Street, London, England, W1G 0JR Company Overview Songtsen Limited is a hospitality company that specializes in the provision of culturally inspired, high-quality accommodation services across the United Kingdom and internationally. Founded in 2021, the company has quickly established itself as a leader in the boutique hospitality industry by providing warm, personalised, and comfort-driven lodging experiences to its clients. As we are planning to expand our market presence and strengthen our brand awareness in the UK, we are recruiting a Marketing Manager to assist our Director in implementing effective marketing strategies and driving business growth. Key Responsibilities Develop and implement marketing plans to promote the brand, increase bookings, and expand market reach across online and offline channels. Conduct market research to track trends, analyse customer needs, and monitor competitors to support business growth strategies. Plan and manage marketing campaigns and events to attract new guests and retain loyal customers, ensuring effective budget use. Build and maintain partnerships with travel agents, influencers, and media to boost brand awareness and secure new opportunities. Create and oversee engaging content for the website, ads, and social media, ensuring all materials match the brand image. What We Offer A competitive salary ranging from £34,000 to £38,000 A stable, full-time position with clear career progression opportunities A supportive, multicultural working environment Comprehensive training and professional development support

Join Our Change Hospitality Dream Team! We're on the hunt for Hospitality Assistants for contracted roles. You'll work in a buzzing corporate setting - from prepping private meeting rooms to rocking big corporate events. What you'll do: • Provide top-notch customer service, • Stay sharp and professional, • Set up and restock meeting rooms, • Work at exceptional contract catering sites in amazing London locations What you need: • Previous hospitality experience, • Friendly, presentable, and always smiling, • Cool under pressure and thrive in busy spaces, • A true passion for hospitality Perks? Oh yes! • Up to £20.00 per hour (Inc. holiday) depending on client and role (Fine Dining), • Flexible working hours, • Shifts to suit your schedule via an amazing app, • Weekly pay, • Full training provided, • Supportive team and dedicated account managers, • Social and networking opportunities with industry pros Monday to Friday | Zones 1-2 Sound like you? Let's chat!

Sales Consultant within our International Student Recruitment Team: As a Sales consultant, you'll need to: identify and respond to the needs of students or education agents or Universities. Ilford College of Business Management is a rapidly growing international Recruitment education consultancy focused on helping ambitious students to achieve places at world-leading universities and work with our agents and students to understand their admission problems and develop a solution using education theory. Present your ideas and solutions in an effective Ilford College of Business Management is a leading Educational services organization providing a new generation of counselling. You'll give customers Information, help and advice about Universities courses or services with the aim of making sales and retaining clients. We are student recruitment company where all students from inside UK and outside UK from South Asia ,Africa and Middle East to Europe and UK. You'll build positive relationships in order to gain a better understanding of your clients' recruitment needs and requirements. you'll be responsible for identifying and pursuing new business opportunities, building and maintaining lasting relationships with clients, and driving sales growth for the company.. You are expected to deploy advanced selling principles and provide timely sales advice. You will work closely with the sales team to ensure alignment with agreed strategies and practices. You have to work both in the office and on the field, where they find clients and negotiate prices. Sale Consultant, will deal with the universities in the UK and Europe In all our universities and colleges with which we are affiliated and deliver Sales material to our Clients, Associate and students in the UK and outside the UK in South Asia, Middle East and Africa. Success in this role is demonstrated by providing strategic support and valuable inputs, helping firms generate leads and meet its sales objectives. Sales Consultant Duties and Responsibilities: • Acting as a point of contact between Students, Associate and Universities, Colleges., • maintain relationships with students, agents and Universities to understand their needs., • Engage with offer holders through multiple communication channels., • you will be meeting with many students, parents, agents and universities every day., • Contributing to our rapidly growing UK and international marketing and sales strategies., • Responding to Clients queries and resolving their objections to get them to make a purchase., • Working closely with students through online consultations, mentoring them throughout the application process, leading them on their journey to their dream university., • Playing a pivotal role in the commercial success of the company by pushing forward new leads to drive sales cycles towards completion., • Providing associates, students with detailed and accurate quotations and cost calculations., • Meeting with Students, Associates and Universities virtually or during sales visits., • Collaborate with the marketing team to develop and implement effective sales strategies., • Maintain accurate and up-to-date records of all sales activities in our Company system., • Creates sales plans and recommends cost-effective sales practices., • Represent Escape Ilford College of Business Management at events and exhibitions as needed., • Serves as primary sales resource and helps address issues.

Job Description: Sales Representative (Commission Only) Location: UK (flexible / remote) Job Type: Commission only (with potential for base salary as the company grows) About Us King Midas Prizes is a new and exciting raffle company on a mission to change the game. We specialize in raffling gold, offering customers a unique chance to win big in our fortnightly live draws. As a fast-growing startup, we’re building a strong, motivated team to help us achieve rapid growth across the UK. The Role We are looking for ambitious, self-driven Sales Representatives to join our team on a commission-only basis to start. You’ll play a crucial role in driving ticket sales, promoting our brand, and helping us grow our customer base from the ground up. This is an exciting opportunity to get in early with a company set for major expansion — with potential to earn excellent commissions and grow with us. Key Responsibilities Actively promote and sell raffle tickets to new and existing customers Identify and approach new sales opportunities, both online and in-person Build and maintain strong relationships with customers and local communities Attend events, markets, and other promotional activities to increase brand visibility Meet and exceed individual sales targets to maximize earnings Provide feedback to help improve marketing and sales strategies What We’re Looking For Previous sales experience is ideal, but a strong passion and confidence in selling are essential Self-motivated, target-driven, and entrepreneurial mindset Excellent communication and people skills Ability to work independently and manage your own time effectively Enthusiastic and adaptable, ready to thrive in a startup environment What We Offer Commission-only structure with uncapped earning potential Opportunity to join an exciting new brand at the ground floor Flexibility to manage your own schedule Potential for future base salary and team leadership roles as we grow Supportive, energetic, and growth-focused team culture

3 gorges restaurant We’re looking for a motivated and eager-to-learn Bartender Supervisor to lead our bar team and support our floor staff during busy shifts. No prior experience? No problem! We provide full training to help you master everything you need to succeed. Key Responsibilities: Supervise bar operations and ensure high-quality service. Prepare and serve drinks efficiently and consistently. Train, support, and motivate bar staff. Manage inventory, restocking, and cleanliness. Collaborate with the floor team to ensure smooth service. Step in to assist on the floor as needed (e.g., taking orders, running food, assisting customers). Handle customer queries or complaints professionally. open and close the restaurant What We’re Looking For: A positive attitude and eagerness to learn. Strong leadership and communication skills (or willingness to develop them). Flexibility to support both bar and floor teams. Ability to stay calm under pressure. Excellent customer service mindset. We Offer: Full training – we’ll teach you everything you need to know! Competitive pay (depending on experience) Tips more Than 45 hours a week Supportive team environment Opportunities for growth

Location - Oval, South London (Onsite) Type - Full-Time Start Day - Immediate Salary - £30,000 - £35,000 (top end reserved for outstanding candidates) Headquarters - New York, NY, USA About Quant.ai Quant.ai is building the world’s most advanced Agentic AI – transforming customer service, outbound engagement, and internal decision-making for global enterprises. Our technology helps clients reduce inbound volume, improve response times, and deliver futuristic digital experiences powered by human-like AI. We’re now opening a new office in Oval, South London, and we're looking for our first wave of AI-enhanced customer service reps to help us scale. The existing team in London is small but mighty – 5 people aged 24-27 – and we’re building a collaborative, fast-moving culture where you’ll grow quickly. Our global team (75+) is led by Chetan Dube, former founder & CEO of Amelia The Role As a Customer Service Representative working in tandem with our Agentic AI, you’ll step in when the AI is unable to fully resolve a customer query on behalf of one of our enterprise clients. You’ll not only provide a human touch to resolve the customer’s issue – but also investigate what went wrong, working alongside engineers and product teams to improve the AI’s performance. This is an ideal role for someone in customer support looking to break into the world of AI and tech. No real prior experience is required – we’re just looking for someone with the right attitude. Full training provided. What You’ll Do • Take over live chats, calls, or tickets escalated by our Agentic AI for one of our clients (e.g., in banking, energy, insurance, or telco), • Calm and resolve customer frustrations when the AI couldn’t resolve their problem, • Troubleshoot why the AI failed (e.g., gaps in logic, language understanding, integrations), • Conduct light QA and error analysis across transcripts and system logs, • Collaborate with product managers and engineers to improve AI flows, • Participate in project management cycles for continuous iteration and model training, • Learn the ins and outs of agentic systems, prompt design, and conversational logic, • Help shape a brand new category of support – Human-AI collaboration What We're Looking For 1. 1+ years experience in customer service (live chat, phone, or email-based) is great – but not required, 2. Excellent written and verbal communication, 3. Ability to empathize with frustrated customers and stay calm under pressure, 4. Strong problem-solving mindset and curiosity – especially around how things work, 5. Comfortable working with technical teams (no coding required – training provided), 6. Highly organized, proactive, and detail-oriented, 7. Eagerness to learn AI technologies, tools, and workflows Nice to Have (But Not Required) Why This Role Matters This is not a traditional customer service role. You’ll be the human failsafe for some of the world’s most advanced enterprise AI systems – and the bridge between customers and technology. Your feedback will shape how millions of future interactions are handled.

We are looking for an experienced General Manager to join our small but mighty team and oversee our two locations in Peckham & Deptford - proud to serve some of the best tacos and margaritas in London. Must have experience in: Operational Management Staff Management Awesome Customer Service Must haves: Dynamic and able to use initiative to make decisions Ensuring positive team culture Passionate and hardworking Ideally some kitchen experience Has strong leadership qualities and is able to work strongly and effectively within a team Driving Licence. To support the distribution of food and drink stock between our restaurants and prep kitchen Experience running food delivery platforms Ensuring customers receive the warmest welcome possible For the right candidate, there is an opportunity to grow with our team and help shape the future of Taca Tacos.

Are you an experienced and passionate leader ready to manage some of London's most beloved Italian restaurants? La Mia Mamma is seeking a dedicated Restaurant Manager to oversee operations, lead our team, and ensure an exceptional dining experience for every guest. La Mia Mamma is more than just a restaurant; it’s a unique culinary journey. Our concept delivers authentic Italian regional cuisine, prepared and served by real Italian mammas flown in directly from Italy. Responsibilities: • Oversee day-to-day operations and ensure the highest standards of service., • Lead, motivate, and train the team to create a cohesive and effective workforce., • Manage staff schedules and handle recruitment as needed., • Maintain and enhance customer satisfaction by addressing feedback and implementing improvements., • Coordinate with kitchen staff and suppliers to ensure smooth service flow and product quality., • Monitor financial performance, including budgets, sales, and cost control., • Uphold health, safety, and hygiene standards in all restaurant activities. Key Skills: • Proven experience in restaurant management., • Strong leadership and team-building skills., • Excellent communication and interpersonal abilities., • Customer-focused mindset with a passion for exceptional service., • Strong problem-solving and decision-making capabilities., • Financial acumen to manage budgets and control costs., • Ability to work under pressure and maintain composure in a fast-paced environment., • Knowledge of Italian cuisine and culture is a plus. Benefits: • Salary range £38K-£50k depending on experience (incl. service charge), • Opportunities for career growth within our expanding group., • Comprehensive training and professional development in Italian hospitality., • Supportive and dynamic team environment., • Staff meals and discounts at all our restaurants.

Your Role: As a Chef & FOH Team Member, you’ll be a key part of Wild Tiger’s day-to-day operations. One moment you might be plating up curry or frying dumplings; the next, you’re chatting with customers, taking orders, and sharing our story. Responsibilities: Prepare and cook Wild Tiger’s signature Thai dishes to spec and high standards Set up and pack down cooking and serving stations at Boxpark Croydon Handle customer orders with energy and friendliness Maintain cleanliness and food hygiene standards Take payments and manage queues efficiently Be an ambassador for the Wild Tiger brand Support the team wherever needed — kitchen, counter, or logistics

We are a cake shop known for beautifully crafted cakes and a warm, welcoming atmosphere. We're looking for a passionate and personable Customer Service Assistant to be the face of our shop — someone who loves engaging with people, understands great service, and takes pride in helping customers find the perfect treat. This is a front-of-house position where you'll be the first point of contact for customers — in-store and over the phone. If you're enthusiastic, well-spoken, and love cakes, we’d love to meet you! Key Responsibilities: • Greet and assist customers with warmth, professionalism, and attention to detail, • Handle customer inquiries and take orders in person, online, and via phone, • Upsell and cross-sell products based on customer preferences, • Manage till operations and handle cash/card transactions accurately, • Coordinate with the kitchen team to ensure timely order preparation and delivery, • Assist in maintaining the cleanliness and visual presentation of the front area, • Package cakes with care and attention, • Help manage order tracking and customer follow-ups when needed, • Support occasional in-store promotions and seasonal events Training & Growth: Full training will be provided – including cake handling, order systems, and even basics of cake writing and decoration if you're interested! Opportunities to grow your role in customer experience or cake presentation over time. Who We’re Looking For: • Friendly, approachable, and confident in engaging with customers, • Excellent communication skills in English (additional languages are a plus), • Detail-oriented and reliable under pressure, • Positive attitude and strong team spirit, • Willingness to learn and grow within a creative, fast-paced environment, • Previous experience in retail, hospitality, or customer service is an advantage, • A natural sense of presentation and appreciation for cakes and aesthetics Note: We welcome all qualified applicants. Our shop thrives on personality, passion, and customer connection — if that sounds like you, we’d love to hear from you! Perks: • Staff discounts on cakes and treats, • Supportive, friendly working environment, • In-house training and development, • Be part of a creative, growing cake brand! How to Apply: Please send your CV and a short message introducing yourself and why you're a great fit for this role. We can't wait to meet you!

Company: India Fine Food Ltd Salary: circa £31k - £39k (37.5 hours/week) Contract: Full-time, 52 weeks per year India Fine Food Ltd ta Village Tandoori is seeking a highly skilled and experienced Bengal Cuisine Chef with expertise in developing and preparing authentic Bangladeshi dishes from the Chattogram (Chittagong) and Sylhet regions. This is an exciting opportunity for a passionate chef to join our dynamic team and contribute to the delivery of exceptional dishes at our renowned restaurant in North London. Key Responsibilities: • Menu Planning & Development: Design and plan innovative, authentic Bangladeshi menus, focusing on regional specialties from Chattogram and Sylhet, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, and Morog Pilau, ensuring that each dish reflects the essence of these regions while appealing to a diverse clientele., • Food Preparation: Lead the preparation, seasoning, and cooking of high-quality dishes, maintaining traditional flavors and presentation standards., • Kitchen Operations Management: Oversee and supervise the daily kitchen operations, ensuring smooth service and effective kitchen workflows. Manage kitchen staff schedules, monitor kitchen performance, and address any issues promptly., • Team Leadership & Training: Inspire and lead the kitchen team, providing guidance, training, and support. Encourage continuous development of culinary skills and ensure all team members adhere to high standards of food preparation and presentation., • Supplier & Stock Management: Order supplies from Bangladeshi wholesalers and inspect the quality of produce to ensure authenticity and freshness. Monitor inventory levels, track stock rotation, and minimize waste., • Health & Safety Compliance: Ensure adherence to hygiene, health, and safety regulations, including food safety standards and safe handling procedures. Conduct regular inspections of kitchen equipment and maintain cleanliness standards., • Cost Control & Budgeting: Help manage kitchen budgets by controlling food costs and waste. Work closely with restaurant management to ensure profitability while maintaining high-quality standards., • Quality Control: Ensure that all dishes meet our restaurant’s high standards of quality, taste, and presentation. Continuously assess and improve food quality, based on customer feedback and kitchen reviews., • Customer Satisfaction: Address any special dietary needs or requests and ensure that guests are satisfied with the quality of their meals. Assist in creating an inviting dining atmosphere and positive guest experience., • Industry Trends & Networking: Stay up-to-date with developments in regional Bengali cuisine and network within the Chittagonian and Sylheti food communities in the UK and Bangladesh to keep our offerings relevant and dynamic Requirements: • Experience: Minimum of 3 years of hands-on experience as a head chef or senior chef de partie, with a deep understanding of Bangladeshi cuisine, particularly from the Chattogram and Sylhet regions., • A recognised level 1 Chef Qualification or Bengal Cuisine Qualification preferred, • Specialization: Expertise in cooking traditional Bangladeshi dishes, such as Kala Bhuna, Mezbani Beef, Shatkora Gosht, Kacchi Biriyani, Morog Pilau, and other regional specialties., • Leadership Skills: Proven experience leading a kitchen team, with strong management, organizational, and communication skills. Ability to motivate and inspire kitchen staff to maintain high standards., • Communication Skills: Fluency in Bengali is essential, with a Chittagonian or Sylhetti dialect preferred., • Cost Management: Experience in managing kitchen budgets, controlling food costs, and minimizing waste while maintaining top-notch quality., • Hygiene & Safety: In-depth knowledge of health and safety regulations, food safety, and hygiene practices in a professional kitchen., • Creativity & Innovation: Ability to create innovative and creative menus while staying true to the authenticity of the dishes., • Attention to Detail: Strong attention to detail when preparing, plating, and serving dishes to ensure a consistently high-quality dining experience., • Candidate's must have the relevant authorisation to work in the UK although Visa Sponsorship may be offered to the candidate who meets the requirements for this role. What We Offer: • Competitive salary., • Full-time, permanent position (37.5 hours per week)., • A vibrant, supportive work environment with opportunities to showcase your culinary skills., • The chance to be part of a respected company that values quality, authenticity, and customer satisfaction., • Opportunities for professional growth and development within the company. If you are a talented chef with a passion for Bangladeshi cuisine, a natural leader, and someone who thrives in a fast-paced environment, we would love to hear from you. To apply, please send your CV and a cover letter outlining your experience and expertise in Bangladeshi cuisine to the HR Manager. Join us at India Fine Food Ltd and be part of a team that celebrates the richness and diversity of Bengal’s culinary traditions.

Job Title: Handyman (Full-Time) Location: London (Mobile Across Managed Properties) About the Role: We are a property management company looking for a reliable, skilled Handyman to join our team. This is a hands-on, full-time position focused on supporting our day-to-day maintenance operations across our managed properties. Your work will be central to reducing our reliance on external contractors, helping us streamline costs while ensuring high-quality maintenance for our tenants and landlords. There is strong potential for career progression, including promotion and expansion into a full in-house maintenance team leadership role based on performance and cost savings delivered. Key Responsibilities: Carry out general repairs and maintenance (e.g., plumbing, minor electrical, carpentry, painting, etc.) Respond to reactive maintenance issues across multiple properties Perform regular inspections and preventative maintenance checks Liaise with the property management team to prioritise jobs and update on task completion Maintain tools, equipment, and a clean working environment Provide excellent customer service to tenants when on-site Accurately document work completed and materials used Help identify recurring issues or areas for efficiency improvements Key Requirements: Proven experience in general property maintenance Broad skill set across trades: plumbing, electrical, painting, joinery, basic tiling, etc. Ability to work independently and manage time efficiently Strong problem-solving skills and attention to detail UK driving licence preferred Must have own basic tools (van or tool storage an advantage) Good communication and a proactive, “can-do” attitude What We Offer: Competitive salary based on experience Regular, reliable work across a growing portfolio Opportunity for promotion and long-term career development Supportive management team and a positive working environment

Join Remoli, where fresh pasta and quality ingredients meet passionate Italian cooking. We’re looking for an organised and proactive Office/Sales Administrator to support our production kitchen and sales team. You’ll manage day-to-day logistics, invoicing, customer relationships, and sales support. If you’re detail-oriented, a great communicator, and ready to grow with a dynamic brand — we’d love to hear from you! Perks: Staff meals, employee discounts, and career growth opportunities along with an incentive and bonus scheme. Apply now to be part of something delicious.

Chef – Weekend Role with Growth Potential Location: Mac Bae The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only (with scope to increase as the business grows) Experience: Minimum 1 years in a professional kitchen. Food Safety trained Trials Available: Every weekend ( 1 slot for this weekend available ) About Mac Bae Mac Bae is a bold Caribbean kitchen with a Latin twist, proudly based inside The Golden Anchor in Peckham/Nunhead. Our menu centres around indulgent, creamy mac and cheese topped with elevated ingredients like seasoned lamb, tender steak, fresh seafood, and more. We’re a passionate, fast-growing startup serious about flavour, hospitality, and building a supportive, high-energy workplace where people feel valued and can thrive. The Role We’re on the lookout for a talented, motivated chef to lead our kitchen during weekend services. With plans to expand our operating days to Wednesday–Sunday within the next 3–6 months, this role offers a clear pathway to Kitchen Manager for the right candidate as the business grows. Key Responsibilities: Lead kitchen operations during service with confidence and professionalism Prepare, cook, and present high-quality dishes in line with our brand standards Maintain consistency in taste, presentation, and food safety Manage inventory, ordering, and kitchen prep to ensure smooth service Train and support junior team members during prep and service Uphold strict hygiene, cleanliness, and organisational standards Contribute ideas for menu development and specials Stay calm, focused, and solutions-driven in busy, high-pressure situations Who We’re Looking For Minimum 3 years’ experience in a commercial/professional kitchen Strong leadership, time management, and communication skills Passion for bold, modern Caribbean and Latin flavours High attention to detail with excellent cleanliness and organisational habits Comfortable working in a fast-paced, startup environment Committed to delivering outstanding food and customer service Positive, proactive, and hands-on attitude Why Work With Us? • Be part of a growing brand with opportunities for creative input, • Clear route to Kitchen Manager as we expand to 5-day service, • No early morning shifts, • Supportive, collaborative, and respectful team culture, • One-month training period to learn our menu and systems, • Three-month probation period, • Paid monthly Interested? We’d love to hear from you — drop us a message to find out more.

About Us Promised Consultant is a UK-based accounting and bookkeeping company providing professional financial services to small businesses and individuals. We help our clients manage their accounts, taxes, and business finances with honesty and reliability. Job Description We are looking for a friendly and motivated Business Development Executive to help us grow our client base. You will be responsible for finding new customers, promoting our services, and building strong relationships with clients. Main Duties Contact potential customers through phone, email, or in person Explain our services in a simple and clear way Arrange meetings and follow up with leads Keep records of calls, emails, and meetings Work with the team to meet monthly targets What We’re Looking For Good communication and people skills Confidence in speaking to new people Basic knowledge of business or sales (training will be provided) Able to work independently and stay organised Experience in accounting or sales is a plus, but not required What We Offer Competitive salary plus performance bonuses Training and support to help you grow Friendly team and a positive work environment Opportunities to build a career in business and finance