Customer support manager jobs in London - Page 4Create job alerts

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Our winter bonus scheme applies to Moped Drivers and Cyclists where an extra 10% of hours worked can be earned, earning up to £12.58 per hour. Terms and conditions apply, during winter months only. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 12 of our favourite neighbourhoods. Known for our collaborations, we’ve teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We’ve won London’s most-loved restaurant in Time Out’s 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022. We’re a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What’s on offer: - Paying £11.44 per hour - Fully insured 110cc Mopeds and weatherproof equipment provided - Permanent contract - up to 5 shifts per week depending on the needs of the business. - All overtime is paid for - Opportunities to progress to Senior Driver Position - Payment every 2 weeks - Team Tips paid monthly based on how many hours you work - Other bonus incentives and refer-a-friend scheme - We’ll pay half of CBT renewals (Terms apply) - With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: - Available to work Friday and Saturday evenings (shifts finish up to 11.30pm) - 18 years and over - CBT Licence, or category A (motorcycle) licence & UK drivers licence - Working smart phone with data & good knowledge of local areas - Excellent navigation, customer service skills - Great time management Other perks include: - Free pizza on every shift - Staff parties throughout the year - Uniform and other merchandise to celebrate your milestones working with us - CBT Scheme where we pay for 50% of renewals (terms and conditions apply) - Hospitality Action’s Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP

Position: Business Development Executive Location: Wandsworth, Sw18 1jz Job type: Full-Time, Permanent Salary: Up to £38,000.00 - £40,000.00 dependent on experience (plus bonus structure) Responsibilities: • Development and implementation of agreed strategies; supporting client’s business objectives • Management of projects from concept through to delivery, always working to best practice • Excellent understanding of digital platforms, with proven track record • Devise and implement a marketing strategy designed to raise the agencies profile • Creative and constructive contributions to meetings with a confidence to challenge • Supporting team members and managing third party suppliers • New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Ensure that all marketing content and activities comply with regulatory requirements • Manage and track all marketing related reporting About you: • At least three years’ experience within the relevant field • Excellent knowledge of website platforms, Social media Marketing, user experience, content management systems, SEO and PPC/AdWords strategies · Proven experience in business development, sales, or a similar role. • Strong experience of CRM with marketing providers, such as HubSpot • Ability to manage multiple projects simultaneously • An excellent understanding of the digital industry • Ability to build and maintain strong client and team relationships • Confident communicator and presenter at all levels, with excellent interpersonal skills What We Offer: Competitive salary with commission opportunities. Professional growth and development in a supportive team environment. Flexible working arrangements (Hybrid/Remote options) TRADER STOP LIMITED TRADER STOP LIMITED, based in the UK, offers a diverse range of business services designed to support entrepreneurs and small businesses. Our offerings include the sale of water, provision of card machines for seamless payment processing, social media marketing solutions to boost online presence, assistance with business bank account setup, and website development services to establish a professional online identity. At TRADER STOP LIMITED, we aim to provide all-in-one solutions to help businesses thrive.

We are looking for a candidates for the vacancies available in various roles as hotel bar clubs restaurants waiting & kitchen staff in hospitality sector We have vacancies available in central London and other locations Skills required for the above post:  Customer service skills  Willingness to gain new skills  Be punctual and presentable  Vacancies available to start immediately  Full time and part time available jobs The wages from £13 - £18 per hr up to £2600 per month Training available when required  to support you to attain necessary skills Please apply and we’ll contact you

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

We are looking for an experienced and talented Sous Chef to join our vibrant team at Carbobar. The ideal candidate will bring a solid background in culinary arts, a passion for quality ingredients, and a commitment to outstanding hospitality. As Sous Chef, you will be a key partner to our Head Chef, contributing to the seamless management of kitchen operations. Your role will involve overseeing high standards in food preparation, ensuring an efficient, safe, and high-performing kitchen environment, and inspiring the team with your culinary expertise. We only use fresh and seasonal ingredients. We do not use frozen products. Key Qualifications: Minimum of 3-5 years of experience as a Sous Chef or in a similar senior kitchen role within high-quality bar or restaurant settings. Proven expertise in Italian cuisine or similar Mediterranean styles, with a focus on using fresh, seasonal ingredients. Note: We do not use frozen products; only fresh, locally sourced ingredients are served. Strong leadership skills, capable of managing and motivating kitchen staff, especially during high-volume service. Culinary certifications or professional training preferred. Key Responsibilities: Support the Head Chef in developing menu items, supervising food prep, and ensuring consistent quality in every dish. Oversee daily kitchen operations, including inventory management, food cost control, and health and safety compliance. Maintain a clean, organised, and efficient kitchen workspace, in line with our high standards. Why Join Us? Carbobar is more than just a bar—it's a place for community and culinary excellence. We offer a supportive and creative environment where you can grow as a professional while making a significant impact on our customers’ dining experience.

Location: Our brand new Boulebar in Spitalfields! About Us: Boulebar is a unique competitive socialising bar inspired by the classic game of pétanque. We offer an exciting and social atmosphere where guests can enjoy games, drinks, and delicious food. We are currently seeking passionate and outgoing bartenders to join our dream team! Position Overview: As a Head Bartender at Boulebar, you will be the face of our establishment, responsible for ensuring an exceptional experience for our guests. Your primary focus will be on interacting with customers in our upstairs cocktail bar, where you will be the first person all of our guests meet. Your other key roles include bringing our amazing drinks menu to life, stock inventory management and ensure the overall satisfaction of our guests and groups. Key Responsibilities: Guest Interaction: Greet guests warmly, engage in conversations, and create a welcoming atmosphere. Provide information about our games, drinks, and food options. Group Coordination: Assist in coordinating group events, including reservations, game scheduling, and ensuring groups have everything they need for an enjoyable visit. Customer Service: Address guest inquiries, allergies, and requests promptly and professionally. Be attentive to guest needs throughout their visit. Bar Service & Management: Be that key player within the bar team to ensure efficient service, including taking drinks orders, delivering orders to tables, and maintaining a clean and organized bar space. In addition, you will support the bar manager in creating a dream team as well as creating training and incentive programmes. Safety and Compliance: Maintain a safe environment by following all safety protocols and guidelines. Ensure guests follow safety rules during their stay. Event Promotion: Assist in promoting special events, promotions, and activities happening at the bar to encourage guest participation. Menu Execution: Bring our cocktail menu to life. You will be given a bar manual with recipes and notes on our brand ethos to help you understand the Jack & Boule way Qualifications: Excellent interpersonal and communication skills. Enthusiasm for social activities and games like pétanque. Strong customer service. Ability to work in a fast-paced and dynamic environment. Team player with a positive attitude. Prior experience in a similar role or hospitality industry is a must. Must be of legal drinking age and able to serve alcohol responsibly if required. Benefits: Competitive hourly wage. Opportunity to work in a fun and social environment. Training and development opportunities. Discounts on food, drinks, and activities. Flexible scheduling options (part-time or full-time). If you are a friendly and outgoing individual who enjoys creating memorable experiences for guests, shaking up delicious cocktails and want the best chance to make a career in hospitality, we would love to have you join our team at Boulebar. Apply today ! We look forward to welcoming you to our team!

Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 13.5-14/hour Vacancies: 2 Job Type/Hours: Full-Time / 45 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements : - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

About Us: We are a dynamic and customer-focused company dedicated to delivering outstanding service and support. As a part of our friendly team, you will play a crucial role in ensuring that every customer experience reflects our commitment to quality and satisfaction. Role Overview: We are seeking an enthusiastic and motivated Customer Service Assistant to join our growing team. In this role, you will be the first point of contact for our customers, helping to resolve their inquiries and providing them with helpful, friendly, and effective assistance. You’ll need strong communication skills, a positive attitude, and a genuine passion for customer service. Key Responsibilities: - Respond to customer inquiries through our online support channels in a timely and professional manner - Provide accurate information regarding products, services, and policies - Assist customers with resolving issues and complaints, escalating where necessary - Maintain and update customer records and documentation - Work collaboratively with other departments to ensure customer satisfaction Requirements: - Previous experience in a customer service or support role is advantageous - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work effectively under pressure and manage time efficiently - Proficiency with basic computer applications (e.g., MS Office) Benefits: - Competitive salary - Opportunity for career development and progression - Supportive and friendly working environment - Additional company benefits (to be discussed at interview) How to Apply: If you are passionate about delivering excellent customer service and are excited to contribute to our team, please click 'Apply Now' to submit your CV and a brief cover letter. We look forward to hearing from you!

Maresco is a Spanish restaurant with a strong focus on high quality Scottish seafood, opening in Berwick Street, Soho. We are passionate about high standards who appreciate commitment to ethical sourcing and quality in all areas of food and wine. This is a very hands-on role that requires a candidate with extraordinary customer service, motivation and enthusiasm. If you have the work ethic, drive and commitment to be part of a successful team, we would love to hear from you. A Supervisor supports a General Manager by taking care of day-to-day activities. Their duties include hiring and training new team members, overseeing staff, and providing leadership. The main function of an Supervisor is to oversee staff, ensure that business operations run smoothly and handle escalated customer queries and grievances. In addition, takes over the duties and responsibilities of the General Manager in the event of their absence. Their typical day-to-day duties include: Evaluating employee performance and providing training and guidance as needed Managing various department-specific initiatives and ensuring that these are completed within the scope, time and budget Filling in for absent employees and assisting teams as needed to successfully complete projects Ensuring that employees follow company policies, as well as health and safety regulations Ensuring a high and consistent standard of customer service Initiating and driving marketing efforts and informing clients and employees about promotions Applying knowledge of emerging and consistent trends to inform purchase and inventory decisions and solutions

Job Overview: Our Team Members are essential to the smooth operation of Pittagoras. They ensure their sections run efficiently according to company standards and provide outstanding service to our customers, creating a memorable experience every time. Role Purpose: Team Members contribute to the overall success of the store by maintaining high standards in food preparation and service, supporting their colleagues, and ensuring a positive customer experience. Key Responsibilities: Attendance: Maintain timely attendance according to the scheduled hours. Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and use protective clothing as required. Section Monitoring: Oversee the standards of their sections and report any issues to the shift leader. Compliance: Follow all Pittagoras systems and processes, including Food and Hygiene standards, Health & Safety, and opening and closing procedures. Training: Support the training of new team members. Scope: Financial: Contribute to cost management by minimizing food wastage. Non-Financial:** **Ensure high customer satisfaction and quality food standards. Values: Authentic: Deliver authentic Greek food experiences. Informal: Provide excellent customer service in a friendly manner. Forward Thinking: Plan and work efficiently, adapting to rush orders and maintaining par levels. Honest: Support management and team members, fostering a strong team ethic. Energetic: Approach tasks with enthusiasm and contribute to a positive work environment. Key Relationships: Internal: Branch Manager, other team members. External: Customers, suppliers, delivery drivers. Education, Qualifications Essential: - Basic kitchen experience. - Reasonable command of the English language. Desirable: - Food and safety level 2 certification. - Health and hygiene certification/understanding of COSH. Competency/Behavioural Indicators: - Team player with flexibility for various tasks. - Professional attitude aligned with company values. - Can-do attitude and courteous approach to customers and team. - Passion for cooking and customer service. - Excellent communication skills and strong customer service ethic. - Flexibility in working hours and location. People Management Responsibility: Team Member (individual contributor). By joining Pittagoras, you become part of a dynamic team with opportunities for personal and professional growth. We look forward to receiving your application and potentially welcoming you to our team!

Accounts Administrator Responsibilities Maintain and update the status of accounts receivables and payables. Reconcile all bank accounts and resolve all issues in processing the financial statements. Maintain efficient client services and provide support to administration staff. Responsible for receiving and verifying bills and requisitions for services. Assist audit activities. Prepare, send, and store the record of invoices on time. Contact clients to update them about balance payments. Prepare and submit tax forms and their filings. Update internal accounting databases and spreadsheets. Process general administration functions. Evaluate all agreements and invoices and organize customer contracts. Analyze the transactions with financial policies and procedures. Offer support to the governing body and directors. Create and manage daily paperwork for mailing as well as invoicing. Assist all accountants and prepare all cash flow reports and data. Prepare records of minutes of meeting for future forecasts and make accounts available and forecasts to staff. Maintain and manage monthly journals, update entries, and maintain a ledger. Qualification: Minimum Graduate with some admin knowledge desirable Full training will be provided in this position Please send a Current CV and cover letter

Lead by example – punctuality, cleanliness, knowledge, enthusiasm! Provide an exceptional guest experience, building warm and genuine relationships with all our guests. Be enthusiastic and adaptable, responding positively to the ever-changing business needs. Communicate well with the team and customers. Communicate any issues with management as and when they arise. Support colleagues where needed Maintain food safety and health & safety standards to ensure a safe environment for guests and colleagues. Open and close the restaurant. Lead daily briefings with knowledge and confidence. To have an excellent knowledge of our product offering Ensure the coffee machine is properly set and ready for the breakfast service. Report coffee wastage and staff drinks following procedure. Ensure the coffee station is properly refilled with milk, coffee beans, and takeaway stock. Ensure systems are working properly before opening the door to the guests. Minimize moving to the storage.

BAO is looking for a supervisor for our new concept who is adept at multitasking and ready to handle different kinds of duties. The new concept is different from all BAO restaurants today, so we are building a squad of solid people to bring the new concept to the public! The primary focus of this role is to support your manager with the daily operations, including people, profit oversight, stock management and so on. You will act as the Manager’s trusted ally and the team’s reliable leader. In the Manager’s absence, you will oversee the operations and could be considered a strong candidate for future advancement. This role is very hands-on, where you’ll actively engage in multiple tasks and closely work with the tight-knit team, to ensure that all cleaning and operational standards are consistently met. Flexibility with your schedule may be required, including evenings and weekends. If you’d like to immerse yourself in a dynamic environment where your passion can truly shine, join the special journey of BAO’s new concept! Key Responsibilities - Be the Leader Looking after the team and customers, motivating and rewarding team members, and working together to bring BAO moments for our foodies. - Be the Thinker Think of a supervisor as the conductor of a busy orchestra, conducting the seamlessly teamwork to ensure each "player" is in the tune, keeping the rhythm or changing the pace when the situation calls for it. - Be the Detailer This should go without saying to people applying as the supervisor, this spreads further than just making nice food in BAO's way; from setting up after opening the door, through receiving and fulfilling every single order or request, to completing a thorough closedown while observing daily compliance checks. - Be the Waste Warrior Managing and minimising the waste, setting the targets to champion the best practice for BAO Sustainability The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London. 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle.

The Counter Soho is searching for a Restaurant Manager to join our leadership team. Located on Kingly Street, just a stone's throw from the lively Carnaby Street, Chef Demirasal serves up a tantalising mix of Aegean flavours from Greece and Turkey, inspired by his Izmir roots, with a dash of Mediterranean and Levantine flair. ** Key Responsibilities** - Lead, mentor, and inspire a team of servers, hosts, bartenders, and kitchen staff to deliver exceptional service and achieve performance targets. - Ensure that every guest receives a memorable dining experience characterised by attentive service, delicious food, and a welcoming atmosphere. Address guest inquiries, feedback, and complaints promptly and courteously. - Oversee day-to-day restaurant operations, including opening and closing procedures, staff scheduling, inventory management, and cleanliness standards. Implement efficient systems and processes to streamline operations and enhance productivity. - Develop and implement strategies to drive sales, increase revenue, and attract new customers. Collaborate with the marketing team to execute promotional activities, special events, and social media campaigns to promote the restaurant. - Monitor sales performance, analyse financial reports, and manage budgets to optimise profitability. Control costs and expenses while maintaining high-quality standards and maximising revenue opportunities. - Provide ongoing training and development opportunities to enhance the skills and knowledge of staff members. Foster a culture of continuous learning, teamwork, and professional growth. - Ensure compliance with food safety regulations, health and safety standards, and licensing requirements. Conduct regular inspections to maintain cleanliness and hygiene standards throughout the restaurant. - Build and maintain positive relationships with suppliers, vendors, and service providers. Collaborate with colleagues and stakeholders to achieve common goals and objectives. - Previous experience in a managerial role within the hospitality industry, preferably in a restaurant setting. - Knowledge of relevant regulations and compliance standards, including food safety and licensing laws. - Flexibility to work evenings, weekends, and holidays as required. ** You have** - Previous managerial experience in a chef-lead restaurant is a BONUS - Strong leadership and interpersonal skills. - Strong leadership and interpersonal skills with the ability to motivate and inspire a diverse team. - Excellent communication and customer service skills, with the ability to interact effectively with guests and colleagues. - Proven track record of achieving sales targets and driving operational excellence. - Sound financial acumen and experience in budget management and financial analysis. - Knowledge of relevant laws, regulations, and compliance standards. - Flexibility to work evenings, weekends, and holidays. ** Benefits** - Hospitality Rewards - WPA medical cash health plan - Free lunch - Competitive salary and performance-based incentives. - Opportunities for career advancement and professional development. - Comprehensive benefits package, including health insurance and retirement plans. - Employee discounts and perks across portfolio companies - Supportive and collaborative work environment.

BAO is looking for a manager with experience in managing the team and kitchen for BAO's new concept. This new concept is different from all of BAO current restaurants which is why BAO is building a solid team to bring the new concept to the public! As the manager, you’ll lead a small, tight-knit team working seamlessly together and taking care of your team members. You will be responsible for overseeing the daily operations and profitability of your site, as well as actively drive and join in the sustainability of BAO. The position necessitates a specific mix of strong leadership, strategic vision and practical management skills to successfully propel business growth and enhance overall performance, through these 5 aspects: People, Product, Property, Profit and Planet. If you want to toughen the early management experience, and love the energy of the food market scene and bring delicious experiences to life, this is the exciting opportunity to be a part of this journey our BAO’s new concept! Key Responsibilities - As a team-supporter Organising the rota to balance the needs of the business and the team to ensure that your team has the best work-life balance. Creating a sustainable workflow for your team and meet with them regularly to follow up their BAO journey is progressing and fully supported. - As a decision-maker Analyse how the business is performing on a weekly basis with an understanding of P&L, and make decisions to improve the operation that drive the business forward, including: purchasing, inventory, equipment and so on. - As a problem-solver Manager is the main point of contact for any problems that may occur on site such as equipment or maintenance issues, or any customer complaints that might happen, addressing these operational challenges promptly and effectively to minimise disruptions. - As a collaborator Collaborate with others to ensure compliance with the stadium and logistics site regulations, and liaise with traders and ensure stock levels are suitable. The Benefits We want to create a great place to work that mirrors the soft fluffy embrace of a BAO 1. We have a commitment to work life balance. Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work. 2. Your development is important to us. Within your first year with us, you’ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities. 3. We’re serious on our education, meet School of BAO. Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. 4. Our perks, hands down the best hospitality discount in London 50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts. 5. We have our own currency, meet BAOcoin. A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop. 6. There are other ways to earn some cash with the BAO Pyramid Scheme. Sell the BAO dream to your friends, and earn up to £500 for a referral. 7. We’re serious about our parties. Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge Wei Ya Party paired with our Annual Awards Ceremony.Our second large party is our Moon Festival BBQ in September. For good measure we throw in a handful of Karaoke Parties in the middle. The Group BAO was founded by Shing, his wife - Erchen and Shing’s Sister - Wai Ting. Following a trip to Erchen’s homeland Taiwan, and having an mind bending experience when eating Gua Bao, the trio came back to London to perfect the Bao recipe and kick-started BAO as a street food stall in East London in back 2013 to now 7 restaurants across Central London. Over the years we have been fine turning our people culture. We try hard every day to craft a great people experience that translates through to how we treat the employee journey just like we would the customer journey. We’re proud that BAO was recognised in The Sunday Times Best Places to Work 2024.

Data Collection & Analysis: Gather data on consumer demographics, preferences, needs, and purchasing habits through surveys, interviews, focus groups, and data analysis tools. Market Trends Identification: Monitor and analyze market trends, competitor activities, and industry changes to identify potential market opportunities or risks. Report Generation: Develop detailed reports that provide insights into market conditions, sales, and customer behavior to guide business decisions. Data Visualization & Presentation: Utilize statistical tools and software to interpret data, create data visualizations, and present findings to management in a clear, actionable format. Customer Insights Development: Collaborate with marketing and product development teams to translate customer feedback and market insights into product or service improvements. Forecasting & Strategy Support: Conduct forecasting and predictive analysis to support long-term strategic planning and decision-making.

Job Title: Head Food Runner / Pass Location: Gilgamesh Restaurant Job Type: Full-time/Part-time About Gilgamesh Restaurant: Gilgamesh Restaurant is a vibrant and dynamic dining destination renowned for its exceptional service and exquisite cuisine. We are committed to delivering an unforgettable dining experience that combines a rich culinary tradition with modern innovation. As a member of our team, you will be part of a passionate group dedicated to hospitality excellence. Job Summary: We are seeking a highly motivated and efficient Head Runner to lead our food pass and join our team at Gilgamesh Restaurant. The Head Runner plays a crucial role in ensuring that our guests receive their meals promptly and in perfect condition. This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be a team player with a strong commitment to delivering outstanding service. Key Responsibilities: - Lead the pass and be responsible for team of runners - Efficiently and accurately deliver food orders from the kitchen to guests in the dining area. - Ensure that all dishes are presented according to restaurant standards before they reach the guest. - Assist servers with table setup, clearing dishes, and maintaining a clean and organized dining area. - Communicate effectively with kitchen and waitstaff to coordinate and prioritize orders. - Assist with any special requests or dietary needs of guests as directed by the server or kitchen staff. - Refill beverages and condiments as needed and ensure guests have everything they need to enjoy their meal. - Maintain a high level of knowledge about the menu, including daily specials and any changes, to answer guest inquiries. - Monitor and manage the flow of service to ensure a seamless dining experience for all guests. - Follow all safety and sanitation guidelines to ensure a clean and safe working environment. - Collaborate with team members to provide support during peak service times and special events. Qualifications: - Previous experience in a food service or hospitality role is preferred but not required. - Strong organizational skills and the ability to multitask in a high-pressure environment. - Excellent communication skills with a friendly and professional demeanor. - Ability to work in a team-oriented environment and contribute to a positive workplace culture. - Flexibility to work evenings, weekends, and holidays as needed. - Physical stamina to stand, walk, and carry trays for extended periods. - A commitment to providing outstanding customer service. Benefits: - Competitive hourly wage plus tips. - Opportunities for growth and advancement within the restaurant. - Employee discounts on meals. - A supportive and inclusive work environment. How to Apply: If you are passionate about food and hospitality and eager to contribute to an exceptional dining experience, we invite you to apply for the Food Runner position at Gilgamesh Restaurant. Please submit your resume and a brief cover letter highlighting your relevant experience and availability. Gilgamesh Restaurant is an equal-opportunity employer and values diversity in our team. We encourage all qualified individuals to apply.

About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!

Job Description: We are looking for a dedicated and experienced Sous Chef to support the Head Chef in managing the daily kitchen operations. The ideal candidate should have a strong background in barbecue (grilling) and stir-fried dishes, with the ability to work efficiently as part of a team, ensuring the delivery of high-quality north-western Chinese cuisine. Key Responsibilities: - Assist the Head Chef in the daily operations of the kitchen. - Support the development and planning of menus, ensuring consistency and high-quality dishes. - Supervise and train kitchen staff, ensuring food safety and hygiene standards are adhered to. - Independently prepare and cook dishes, particularly barbecue and stir-fried dishes, in line with our north-western Chinese specialities. Requirements: - Proven experience as a Sous Chef or in a similar role, particularly in Chinese cuisine or north-western Chinese restaurants. - Strong skills in barbecue and stir-frying. - A team player with a collaborative spirit, able to work efficiently under the Head Chef’s leadership. - Excellent time management and organisational skills. Benefits: - Competitive salary with opportunities for growth. - The opportunity to work in a renowned restaurant, enhancing your skills in authentic Chinese cuisine. - A diverse and inclusive working environment. - A supportive atmosphere with room for development. We look forward to having you as part of our team, bringing the flavours of north-western China to life for our customers!

Our client runs a chain of fresh, exciting, super-authentic Japanese Ramen Bars and are looking to hire a talented GM for their busy Carnaby location. The restaurant has a great team, all of whom are highly experienced and many of whom have been promoted from within. The current GM will be taking over at another site, this is a great opportunity for a dynamic individual with strong leadership skills to maintain and improve upon the current steady operations. The Offer: - Starting pay up to £38,000 depending on experience. - £300 monthly bonus based on K.P.I.s being met. - £1000 annual computer allowance. - 48 hour working week. - Private Healthcare scheme for you and your children. - Staff discounts. - Training and opportunities of career progression into a multi-site role. - Free team meals whilst on shift. - 25 days holiday (including Bank Holidays). - Closed on Christmas Day and New Year’s Day. - Optional pension scheme. The Role: - Oversee all aspects of the restaurant's operations, including food production, customer service, and staff management. - Develop and implement strategies to achieve business goals and increase profitability. - Ensure compliance with all health and safety regulations and maintain high standards of food safety and sanitation. - Manage inventory, order supplies, and control costs to maximize profitability. - Train and supervise staff members, providing guidance and support to ensure excellent customer service. - Create and maintain a positive work environment, fostering teamwork and employee development. - Handle customer complaints or concerns in a professional manner, striving to resolve issues to the satisfaction of all parties involved. - Ensure consistent quality of food preparation and service. - Monitor customer feedback and reviews, making necessary adjustments to improve overall guest satisfaction. Person Specification: - Ideally 4+ years’ experience in a similar role. No experience in Japanese dining is required as we will give you all the training you need. - Strong leadership skills with the ability to effectively manage a diverse team. - Excellent communication and interpersonal skills to interact with customers, employees, and suppliers. - In-depth knowledge of food safety regulations and best practices in food preparation. - Proven track record of achieving business targets and driving revenue growth. - Ability to work in a fast-paced environment while maintaining attention to detail. - Flexibility to work evenings, weekends, and holidays as required. - Technical prowess – knowledge of Lightspeed and MarketMan systems is an advantage.

Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled Assistant Manager with personality & charisma for our amazing bar Fleets in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around

Aloha Ambassador: Bringing the fun and vibrant 'island style' to Central London, we're a Healthy and nutritious grab-and-go restaurant serving an interactive offering of poké (a deconstructed sushi if you didn't know!). We genuinely love to share the spirit of Aloha with our guests and colleagues, we have 14 islands across Central London. Things you might want to know – • £11.50 per hour + £5 bonus every time your name gets mentioned in a 5 star google review • Access to early wages - Wage stream • Being a part of an energetic and fun team • Free poké for lunch (obviously!) • Team social event • No crazy early or late hours • Cycle to work scheme You are: A true Aloha Ambassador, that’s how we call ourselves, who embody our Island Poke qualities (IPQ’s); Energy, Ohana & Going Beyond the Bowl. Energy: You are engaging and not shy. Comfortable talking to others, smiling and friendly manners are part of your DNA. Ohana: means Family. You champion an enjoyable and welcoming environment for guests and colleagues, we support and help each other. ‘Going beyond the bowl’: Demonstrate a genuine care for customer service and always doing the right thing for our guests. Making every interaction a unique experience. You are naturally: • Have a positive, upbeat customer first attitude • Enjoy working within a team • Are punctual and manage your time efficiently The ‘day to day’ as an Aloha Ambassador includes: • Deliver unique guest experience • Exhibiting the best steps of service to our guests • A little food prep, running tills and preparing delivery ( UberEATS, Deliveroo…) • Positively contributing to the team happiness and energy Interested? We would love to hear from you!

Assistant Manager Wanted for Family-Run Argentine Grill – Malevo Tower Bridge Are you passionate about exceptional customer service and have experience in the restaurant industry? Malevo Tower Bridge, a family-run Argentine Grill known for authentic Argentine cuisine, is seeking a dedicated Assistant Manager to join our team! What We Offer: • Full-time position (42 hours/week) with a salary of £32,000 per year • Two days off per week, 28 days of paid holiday annually • Discounts at all restaurants within our group • Pension plan and opportunities for career advancement Requirements: • Prior experience as an Assistant Manager in a similar setting • Strong command of English and excellent communication skills • Disponibility for Immediate start If you’re ready to take the next step in your career with a supportive team and a focus on growth, please apply today!

Corporate Sales Executive Location: Stanley Ley, EC4Y 1AA - E1 7DA Reports to: Sales Manager Company Overview: Stanley Ley is a dynamic and growing company in the legale industry, providing high-quality shirts to corporate clients, retailers, or consumers. With a reputation for excellence and a commitment to craftsmanship, we are expanding our corporate sales team to drive further growth in key markets. Job Summary: We are looking for a motivated and results-oriented Corporate Sales Executive to join the Stanley Ley team. The ideal candidate will have a deep understanding of the apparel industry, a passion for premium products, and a track record of success in B2B sales. Your primary responsibility will be to identify and develop relationships with corporate clients, wholesalers, and retailers, with the goal of expanding the reach of Stanley Ley’s product offerings. Key Responsibilities: • Lead Generation & Market Expansion: • Identify potential corporate clients in industries such as hospitality, retail, and business services who may benefit from Stanley Ley’s high-quality shirts. • Develop new business by targeting wholesalers, corporate apparel programs, and retail partners. • Sales Presentation & Product Knowledge: • Present Stanley Ley’s product range to potential clients, articulating the quality, craftsmanship, and value of our shirts. • Tailor product offerings to meet specific client needs, including customization options for corporate branding. • Relationship Management: • Build and maintain strong relationships with key decision-makers at corporate and wholesale clients. • Act as the primary point of contact for existing and new clients, ensuring a high level of customer satisfaction. • Negotiation & Closing: • Negotiate pricing, contract terms, and order quantities with corporate buyers, ensuring both profitability and client satisfaction. • Close deals effectively, meeting or exceeding monthly and quarterly sales targets. • Sales Strategy Development: • Collaborate with the sales and marketing teams to create effective strategies for market penetration and brand positioning. • Provide insights into market trends and client feedback to influence product development and business strategy. • Reporting & CRM: • Track and report on sales activities and performance metrics using the company’s CRM system. • Prepare regular sales forecasts and performance reports for management. Key Skills & Qualifications: • Proven B2B sales experience, preferably in apparel, textiles, or fashion-related industries. • Excellent communication, presentation, and negotiation skills. • Strong ability to develop and nurture long-term client relationships. • A solid understanding of market trends in the apparel industry. • Proficiency in CRM software and sales reporting tools. • Self-motivated, with a track record of meeting or exceeding sales targets. • Bachelor’s degree in Business, Marketing, or a related field is preferred but not required. Why Join Stanley Ley? • Innovative Products: Be part of a company known for its commitment to quality and craftsmanship. • Growth Opportunities: We offer opportunities for professional development and advancement within the company. • Competitive Compensation: Base salary plus performance-based incentives. • Supportive Culture: Join a team that values collaboration and innovation.