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Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

A leading SaaS FinTech platform supporting enterprise financial services organisations in running their operations swiftly and efficiently is seeking a Director/Head of Service Delivery. Director of Service Delivery - FinTech SaaS. This is a senior role responsible for shaping the post onboarding cu

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

Head of Service - Children's Regulated Services. Head of Service - Children's Regulated Services. This is a senior leadership role with responsibility for a complex and high-profile portfolio of regulated children's services, playing a critical role in delivering safe, high-quality outcomes for chil

Head of IT Service Architecture & Delivery. We are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications and infrastructure programme. This is a senior leadership role with full accountability for the technical d

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. We are proud of the diverse and inclusive community we hav

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. As He

Head of IT Service Architecture & Delivery. SC required (must hold or be eligible) - DV desirableWe are recruiting for an experienced and influential technical leader to head up Service Architecture & Delivery for a secure Defence communications and infrastructure programme. This is a senior

Assignment Details Contract Length: 13 months (ongoing assignment) Pay Rate: £500 per day (Umbrella) Higher rates may be considered for exceptional candidates, based on experience Working Pattern: Hybrid - 1 to 2 days per week in the office Remote working may be considered for an exceptiona

As Head of Customer Service, you’ll lead a luxury, concierge-style service function that protects customer trust, resolves complex situations with empathy and precision, and ensures every client feels genuinely cared for. Excellent knowledge of modern customer service and client care technology, w

A regional house builder have a temporary requirement for a Head of Customer Service to join their customer care team to support remedial works on new build housing developments in the Northwest area for a 3-month period. Recognise the importance of customer service and meet the standards required w

You will take full ownership of identifying and engaging the decision-makers responsible for purchasing and organising exhibition stands within their organisations. Your performance will be measured on the quality and value of contracts won — not activity metrics. Recruit and lead your own custome

A customer obsessed professional with experience of hands-on, enterprise client management, team leadership and business optimisation/transformation. A leading provider of critical customer service solutions, supporting sectors where reliability and empathy are key. This is a pivotal role, within on

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

Customer Service Executive (Aftersales Team)Mercedes-Benz of Poole NewfieldsWe are looking for Customer Service Executives to join the service team at our Customer Support centre. The Customer Support Centre is based at Newfields, Poole and provides a central s

The Product Lead, Payments-as-a-Service (PaaS) will lead the development, commercialisation, and delivery of the Group’s expanded “Payments as a Service” ambition. Technical background and experience in product development of software products/services. The Product Lead, Payments-as-a-Service

This role involves coordinating breakdowns for out of area customers, maintaining high customer satisfaction, and managing various administrative tasks. A leading engineering company in the UK is seeking a full-time Out of Area Service Coordinator. In return, a competitive salary based on experience

As Head of People, Learning & Development, you will provide strategic leadership across people, culture and organisational capability. Experience within professional services or consultancy. Job title: Head of People, Learning & Development.

A global logistics leader is seeking a Customer Experience Manager in the East Midlands, UK. The ideal candidate will lead diverse teams, ensuring a seamless customer experience while managing supply chain strategies. Responsibilities include establishing senior relationships, developing customer-ce

A leading financial institution is seeking a Head of Customer Value Management & Commercial Analytics to drive customer lifecycle, value growth, and commercial insights. This role requires a strong analytical background and experience with the German market, focusing on customer activation and reten

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

We’re building a team that reflects the diversity of the people who’ll benefit from our work. Today, it is the most widely deployed clinical ambient AI platform in the NHS, scaling nationally on the strength of exceptional real world delivery and reference‑led growth. This role owns customer d

A leading financial institution is seeking a Head of Customer Segment & Performance to enhance customer experience and drive performance. The role involves taking ownership of customer journeys, managing portfolios, and using data insights for commercial growth. Candidates should have extensive expe

A leading nutrition company is seeking a Head of Customer Strategy for its Continental Europe operations. Candidates should have at least 8 years of RGM experience, strong leadership skills, and proficiency in data analysis tools.

Key skills include effective communication and proficiency in Microsoft Office, specifically Excel. The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. A leading rental company in Aldridge is seeking a

Job DescriptionJOB TITLE: Head of Product, Payments-as-a-Service**SALARY: £126,523 - £148,850LOCATION: LondonWORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our office location. Technical background and experien

A leading recruitment platform is seeking a Head of Customer Success in the United Kingdom. This strategic leadership role is for an experienced professional ready to enhance global customer experiences. This position offers a fully remote working environment with opportunities for significant impac

Lead and inspire a team of managers and service professionals to deliver outstanding results. We're looking for a Head of Service Delivery to join a fast-growing, technology-driven business that partners with clients globally. You'll play a pivotal role in shaping the future of service delivery for

This role offers a unique opportunity for an experienced HR operations leader with strong knowledge of payroll, pensions, and transactional HR to shape the service, guide the team through major change, and ensure we continue to deliver a reliable, efficient and modern HR service. Demonstrable experi

A governmental digital agency in the UK is seeking a Head of Product to lead product strategy and development for digital services. This role offers the chance to work in a dynamic, impactful environment.

A leading financial institution in Greater London seeks a Customer Lifecycle Leader to build and lead its customer lifecycle capability. You will develop CRM strategies, design customer engagement journeys across multiple channels, and lead a high-performing team to drive customer engagement and val

Head of Customer Value Management & Commercial Analytics. Develop and execute personalised customer journeys and targeted communication plans. Increase customer engagement through data‑driven segmentation and behaviour‑based campaigns.

As Head of Customer Success at Pexapark, you will lead and evolve our customer success function, ensuring clients derive maximum value from our portfolio of market data, insights, and analytics solutions. A fun scale-up culture made up of an internationally diverse team of renewable energy experts a

Head of Financial Services Research - Global Full Service Research Business London / hybrid c. The current offer of this business revolves around brand and comms understanding and customer experience work so significant experience in these fields are essential. Experienced in being part of a senior

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

A global tech powerhouse in London is looking for a Head of Operations to oversee a complex contract spanning 9 sites and about 250 staff. The company offers a comprehensive benefits package including a contributory pension scheme and various discounts.

A leading influencer marketing platform is seeking a Head of Customer Success to drive client value, retention, and growth. You will lead the Customer Success team and define the strategy to ensure customers achieve measurable ROI. Competitive benefits include 24 days of annual leave, pension, and p

A leading software company is seeking a Director of Global Customer Experience to lead application support and service delivery operations across tier-one financial institutions. The ideal candidate has over ten years of experience in customer support and SaaS, with strong leadership and communicati

Our vision is to power and empower millions of businesses with our software. Malaysia’s leading cloud payroll solution serve thousands of paying customers globally. Recruit, mentor, and lead a high-performing team of Customer Success Managers.

A leading technology firm is seeking a Head of Customer Education Content to lead the development and strategy of key educational materials. With a focus on maximizing customer adoption and retention, the ideal candidate will have extensive experience in content strategy and instructional design, al

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. We’re incredibly proud of our achievements and none of it would be possible without the amazing team here.

A public sector organization in Surrey is seeking a Head of Commissioning to ensure strong leadership during a period of transformation. This position offers a strategic opportunity to influence commissioning practices and ensure effective service delivery across the region. The key responsibilities

A leading technology services business is seeking a Head of Customer Operations to optimise customer support and success. The ideal candidate will have extensive experience in incident management and a track record of real long-term customer service improvements. The role is hybrid, based in Lancash

Working at the heart of the Housing Directorate and reporting to the Director of Housing Strategy, you will be responsible to the Director of Housing Strategy for the overall management of the Housing Policies, Performance and Service Improvement service. We are looking for our new post-holder who c

A leading educational technology provider in the UK is seeking a Head of Customer Success to lead strategic customer engagement for their assessment platforms. The position offers competitive compensation, hybrid working arrangements, and a focus on building an inclusive work environment.

Are you passionate about customer services, operations, leadership, and using digital tools to provide solutions to retails? We’re looking for a Head of Customer Services to lead our call centre and support team who wants to use their skills and ideas to create and lead expanding new processes and

A leading housing association in London is searching for an experienced Head of Finance (Service Charge) to provide strategic leadership and operational oversight. This role includes ensuring fair and compliant service charges while modernising finance functions. The position offers opportunities fo