Housing support jobs in Manchester - Page 2Create job alerts

Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. Creative Support is regulated by the CQC and Regulator of Social Housing and therefore must achieve high standards of health and safety co

Resident Liaison Officer – Legacy Build a Career with Purpose at Dandara Living If you're passionate about people, communication, and making a genuine difference in residents' lives, Dandara Living offers a role with real impact. Join a business where your work helps create safer homes, supports communities through change, and ensures residents feel informed, supported, and respected throughout essential building works. At Dandara Living, you'll be part of a collaborative, experienced team delivering meaningful projects across our legacy portfolio, with the opportunity to build strong relationships and take pride in the difference you make every day. About the Role This is a site-based role , primarily across Manchester , with occasional time in our Altrincham office , supporting Dandara Living's Legacy team . The Legacy team is responsible for upgrading pre-Grenfell apartment buildings to meet current building safety and fire remediation legislation. Reporting to the Client Liaison & Contracts Manager , the Resident Liaison Officer plays a critical role in supporting project delivery through direct communication with residents and leaseholders. You'll act as a key point of contact on site, helping to coordinate access, manage expectations, support resident welfare, and ensure works are delivered as smoothly as possible in live, occupied environments. Alongside resident engagement, the role includes responsibility for document control processes across Legacy sites, ensuring accurate records, compliance, and robust data management throughout each project. What You Will Do • Act as the primary point of contact for residents and leaseholders on site • Support planning and programming of works in occupied apartments and communal areas • Coordinate access arrangements and assist with resident relocations where required • Carry out daily welfare checks and respond to resident queries • Deliver resident communications including letter drops, phone calls, and correspondence • Maintain and update resident query and communication trackers • Attend site meetings and provide regular progress updates to key stakeholders • Support stakeholder and expectation management across live sites • Monitor site conditions and report risks or issues promptly • Maintain high standards of housekeeping in collaboration with site teams • Manage document control processes using A Site (or similar systems) • Ensure GDPR compliance when handling resident data • Support audits and compliance tracking across all Legacy sites • Assist in identifying and mitigating health and safety risks in occupied buildings What You Will Have • Experience in a construction or site-based role • Experience working in live, occupied environments (ideally residential) • Strong communication skills with a calm, approachable, and professional manner • Confidence engaging with residents, stakeholders, and site teams • Good knowledge of health and safety and CDM requirements • Experience using A Site or similar document control systems • A construction qualification or equivalent site experience • Fire stopping experience (desirable, not essential) • A full UK driving licence, with flexibility to travel between sites What We Will Offer You Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Through Dandara Living, we design, develop, and operate award-winning residential schemes across the UK, with a growing focus on the responsible management and remediation of legacy buildings. Our in-house expertise spans land acquisition, design, development, procurement, delivery, and long-term asset management, offering exposure to the full property lifecycle. Our benefits include: • Salary between £32,000 – £37,000 (dependent on experience) • 33 days holiday plus the option to buy up to 5 more • Up to 5% matched pension scheme • 3x salary life assurance (option to increase to x4) • Employee Assistance Programme (EAP) • 24-hour Digital Doctor access • Health Assured Wisdom App • Competitive parental leave • Discounts platform with hundreds of retailers, restaurants, and gyms Working Pattern Monday to Friday, 08:00 – 17:30 (excluding bank holidays) Important note: No agency applications will be considered for this role. Any CVs received will be treated as a free gift. TPBN1_UKTJ

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. JOB DESCRIPTION The Guinness Partnership is looking to recruit an Anti-Social Behaviour and Legal Officer to join a busy, thriving team where flexibility and a hard-working attitude will be key. This is a desk-based role to join our Safe Neighbourhoods and Support Service based in Oldham on a full-time, permanent basis. We are currently working to a hybrid working style. As such, it is a requirement for candidates to be able to work some days from the office. You will manage and investigate a caseload of Anti-Social Behaviour (ASB), legal and fraud cases covering a national geographical area. This will involve early intervention remedies as well as taking legal action, determining tenancy breaches, investigating, and taking action against any tenancy fraud. The successful candidate will work closely with residents and perpetrators of ASB. You will also prepare legal cases which include drafting effective witness statements and court applications for possession, injunctions, Access etc. You will work closely with our field-based Safer Neighbourhoods Officers. Applicants must have a background in housing and a strong working knowledge of anti-social behaviour legislation, including ASB injunctions and possession proceedings. We are looking for someone who can confidently manage complex cases from day one, with minimal supervision, and make an immediate impact within a fast-paced team. Key Responsibilities: To manage a volume of routine/complex cases. To carry out thorough and effective investigations into reports of ASB, Fraud and Tenancy Breaches. To adopt a victim-centred approach when investigating ASB. Identify vulnerability at the earliest opportunities. Provide a high level of customer service in line with Guinnesss Customer Service Standards. Take ownership of allocated cases in accordance with Guinnesss policies and procedures. Prepare Court applications, including injunctions and NOSPs to achieve positive outcomes. Liaise with stakeholders and external partner agencies to effectively utilise the tools and powers. Work together with other team members to innovate and deliver right-first-time services. Be proactive and responsive to the communities we serve. Skills and Experience Essential: Good knowledge of relevant legislation and current ASB best practice. Good attention to detail, maintaining accurate records within agreed service levels and targets. Displaying excellent case management. Able to prioritise to meet changing demands. Self-motivated with the ability to plan and work effectively within a high level of supervision. Excellent oral and written communications. Good knowledge of Microsoft Office. Able to demonstrate Guinness behavioural competencies. Desirable: Proven experience of building relationships with external agencies. Experience of compiling witness statements and/or court applications. If you are interested in joining us and would like to apply for this role, please review the role profile to ensure you meet the essential criteria. REEDTGP Benefits Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay: Annual Performance Score bonus subject to eligibility Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options: There are a couple of health care schemes available depending on the post grade VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include: Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme TPBN1_UKTJ

Salary £26,028 Location Head Office - Didsbury Permanent, Full Time Reporting to the Contact Centre Manager, the Property Advisor will work as part of the Plumlife Directory To provide an exceptionally high quality first point of contact resolution to a wide range of customer demands via multiple communication channels and prevent unnecessary escalation to colleagues. The Property Advisor will work with customers from across all Plumlife tenures guiding them to use our self-service options. What youll be doing To answer a wide range of customer queries over the; phone, email, webchat, SMS and social media channels on matters such as; rent account management, lease and tenancy related issues, resales and staircasing advice, new development information, general enquiries around affordable home ownership products, repairs reports, and complaints, and in the majority of cases providing a resolution at the first point of contact. To undertake, support and complete all admin functions relevant to the role. To process payments from customers over the telephone. Also to support in the production of reports and management information relating to performance and compliance as required, or as directed by the Contact Centre Manager To provide guidance and assistance to customers to enable them to access the services of other agencies in order to support resolution of their issues. To manage customer expectations about the Plumlife service offer and ensure that customers are clear about their responsibilities in holding a tenancy or lease. To understand the measures that relate to a high quality service and to support the collation of data to understand whether the service is meeting the measures set. To complete coding of invoices as directed by managers and to raise purchase orders as required, in line with procurement practices. To handle customer complaints in a professional and empathetic manner, in line with the Complaints Procedure. Support a team of Property Managers, and lettings Team in all administrative duties as required. What youll need Use of full range of Microsoft Office Ability to complete tasks in an accurate and timely manner when working under pressure and attention to detail. Good written and verbal communication. Effective liaison with staff/other stakeholders to give information/find information/resolve problems. Organisation and ability to time-manage work load to deliver a high standard of customer service. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning this part of your role is vital and of equal importance as the day to day aspects. Willingness to share learning with peers, guide, train and to coach others and participate in cross departmental work streams where required and have an non-judgemental approach, being respectful of others and trustworthy in character. Have resilience and emotional intelligence to be able to cope with and manage difficult situations, whilst showing understanding and empathy. An ability to maintain a positive approach throughout periods of change and embrace a continuous improvement culture and a Commitment to work in partnership with others for the benefit of Great Places. Highly organised with an ability to plan, prioritise and manage deadlines and work as part of a team as well as on own initiative to meet the needs of the business. Willingness to keep up to date with housing and related legislation. To work flexibly in order to maintain good customer service and ensure business continuity. What we give you in return for your hard work and commitment Pension DC scheme (up to 10% contribution from both colleagues and Great Places) WPA Healthcare scheme starts at no contribution level with £1250 of savings available per year (option to increase & add family members) Ways of Working We offer some hybrid and flexible working Annual leave Start at 26 days annual leave, increasing up to 30 days within 5 years + Bank Holidays Reward & Recognition You Count Rewards are individual rewards for going above & beyond Professional fees The business pays the cost of one professional role related membership fee for each colleague The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Wage Stream You can access savings opportunities and early access to wages Health and Wellbeing Initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. TPBN1_UKTJ

Ideal candidates will have experience in repairs planning within social housing. A social housing provider in Manchester seeks a temporary Repairs Planner to support the reactive repairs team.

Castlefield Recruitment are currently recruiting a Housing Advisor for a housing association based in South Manchester. Provide a front line housing management service, ensuring support to officers within the housing service teams. Experience of working within social housing.

A prestigious law firm in Manchester seeks a Solicitor / Associate (Property) with 2-5 years PQE to support social housing development. This role involves advising housing associations on regeneration and complex property transactions, ensuring a significant social impact.

A leading not-for-profit organization in the United Kingdom is seeking a Location Manager to oversee property management and support residents in achieving independent living.

A reputable property development organization in Manchester is looking for a Development Officer to support and deliver housing projects. The ideal candidate will possess experience in housing development, organizational skills, and a proactive approach.

Great Places Housing Group is looking to recruit 2 Senior Housing Officer 's to bolster our Neighbourhoods team. With support from your Area Services Manager, you will be the Great Places main point of contact for our customers, colleagues and partners; working within your own local patch of 250-300

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Support Practitioner, Resettlement Worker, Homelessness Support Worker, Case Management Worker. As a Housing Support Worker / Case Worker, you will play a key role in empowering residents, coo

At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose:- As one of our managers, you'll be responsible for embedding great culture and leading a team focused on delivering an excellent repairs service to our customers every day. At Lincolnshire Hous

Some of your duties and responsibilities will be as follows: - Working as part of a small team - Carrying out client needs and risk assessment for all referrals - Supporting tenants through individual resettlement support plans - To ensure clients comply with their tenancy agreement - Supporting cli

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our.Sounds great, what will I be doing?.You'll manage a caseload, act as a key cont

Some of your duties and responsibilities will be as follows: - Working as part of a small team - Carrying out client needs and risk assessment for all referrals - Supporting tenants through individual resettlement support plans - To ensure clients comply with their tenancy agreement - Supportin

This role will help us to do this by working as part of a team within supported housing and outreach services in Greater Manchester, providing high quality, personalised housing relatedsupportand enablement support to young adult clients. As a not-for-profit housing association, we provide homes and

Supporting tenants through individual resettlement support plans. As a Project Worker, you will be providing support to clients within the service. Supporting clients with welfare rights, budgeting, employment, education and training.

Within the Hertfordshire patch Bank Support Workers may be able to work shifts from five different services all working with Learning Disabilities with a focus on Positive Behaviour Support. Bank Support Workers will provide support to customers to help them develop the life skills they require to

Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Housing Support Worker in Manchester. Responsibilities of the Housing Support Worker includes:. Requirements of the Housing Support Worker:.

Specialist Support Worker - Housing Lead. We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness Social Care Service in Tower Hamlets. Employee Assistance Programme for 24-7 confidential support.

Requirements of the Housing Support Officer:. Previous experience working with vulnerable clients within a housing support capacity. Applicants MUST have worked within a housing support capacity.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. We're looking for a kind, compassionate and resilient Specialist Behaviour Support Workers to join our Birchall

If you’ve also worked in the following roles, we’d also like to hear from you: Housing Support Officer, Support Practitioner, Resettlement Worker, Homelessness Support Worker, Case Management Worker. We have a fantastic new job opportunity for a Housing Support Worker / Case Worker to provide hi

There is scope for the role to become permanent Responsibilities of the Housing Support Officer: Working within temporary accommodation, supporting families facing homelessness Assisting with the set up and management of utilities and bills Supporting clients to apply for benefits Completing sign up

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Lived Experience Co-Facilitator - Pool Workerto play a pi

Hamilton Woods Associates are currently recruiting for a Housing Support Officer to join an organisation on an initial 3 month basis to work with females that have been referred by Local Authority for temporary accommodation. Responsibilities of the Housing Support Officer:.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Job Title to play a pivotal role in our Service in locati

Hamilton Woods Associates are currently recruiting for a Housing Support Officer to join an organisation on an initial 3 month basis to work with females that have been referred by Local Authority for temporary accommodation. Responsibilities of the Housing Support Officer:.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Our mission is to empower individuals to rebuild their lives and achieve independence.Right now, we are looking for a Recovery Worker to play a pivotal role as a Recovery Work

Job Description Housing Support Officer Temporary- Permanent £17 Umbrella Rochdale Hamilton Woods Associates are currently recruiting for a Housing Support Officer to join an organisation on an initial 3 month basis to work with females that have been referred by Local Authority for temporary acc

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation.Right now, we are looking for a.Lived Experience Co-Facilitator - Pool Worker.

A housing organization in Rochdale is seeking a proactive People Advisor to join their People team.

You will lead the end-to-end housing solutions journey from triage and Homelessness assessment to statutory reviews and resettlement support including Afghan and Ukraine schemes and asylum pathways. Our priorities are clear: providing safe, secure and affordable homes; reducing the use of temporary

This hybrid role involves providing technical and administrative support, ensuring efficient project operations, and assisting stakeholders.

A leading charity organization in Greater London is seeking a Homelessness Officer to support vulnerable members of the public through practical housing solutions and advice.

A community-focused housing trust is seeking a Tenancy Sustainment Officer to provide essential support and advice to customers struggling to maintain their tenancy. The successful candidate will benefit from a competitive salary, opportunities for professional development, and a supportive working

A community support organization is seeking an Independent Living Officer to manage services in the Liverpool City Region.

A leading care service provider in the UK is seeking a compassionate Extra Care Registered Manager to oversee a 91-apartment care service.You'll ensure the highest standards of care for clients over 55 and manage operations, while registering with the Care Quality Commission.The role involves leadin

A community support organization is looking for an Inbound Contact Centre Adviser in Manchester. This role involves assisting clients with clear advice on benefits, debt, and housing issues.

A recruitment agency is seeking a Legal Support Officer to join a Housing Association in Greater Manchester on a permanent basis. The ideal candidate should have experience in social housing, specifically with disrepair claims.

A leading care service provider is seeking a compassionate Extra Care Registered Manager to oversee a 91-apartment care service in the UK.This role involves managing operations, ensuring the highest standards of care for over-55s, and registering with the Care Quality Commission.Successful candidate

Blackpool Coastal Housing was set up by Blackpool Council in 2007 to manage their housing stock of almost 5,000 properties. We have a fantastic opportunity to join Blackpool Coastal Housing as a Young Persons Resettlement Officer (Support Worker). If you are passionate about supporting young people

A leading social housing organization is seeking a Welfare Benefit & Debt Advice Officer to assist customers in maximizing their income and sustaining their tenancies.

A community support charity in Greater London seeks a Supported Housing Service Manager (Community Manager) to lead and manage support services for individuals facing homelessness. The ideal candidate will have strong leadership skills and a passion for social support.

Bury - Female Support Worker [SYS-22262]. Support Worker Key Skills / Attributes. This primarily involves support using a person-centred approach.

Supporting the team with operational tasks like setting up equipment and maintaining hygiene stations. Wellbeing support & employee discount programme.

At Cambian, you’re not just working - you’re shaping futures, furthermore as a Residential Support Worker, based within Bolton every moment you spend with our young people (ages 8–18) helps them feel safe, valued and supported. As a Residential Support Worker you will support young people with

Male Cleaner - Didsbury, Manchester.We are currently recruiting for a number of cleaning positions based in our thriving Didsbury leisure club.We are looking for candidates who -.Will listen to the needs of our members and adapt to meet their needs.Have a courteous and professional attitude with gue