Key account manager jobs in United Kingdom - Page 8

Purchase Ledger Manager | 3 month temp role (could go temp to perm) | Real Estate | London | Day rate £180-200 umbrella. | 5 days in the office. I’m working with a property group who are looking for an experienced Purchase Ledger Manager to join our finance team. Working closely with the Group Financial Controller, you will take ownership of the purchase ledger function within a small, collaborative team in a fast-paced property environment. Key Responsibilities • Manage the end-to-end purchase ledger across the group, • Act as the main point of contact for suppliers and internal stakeholders, • Review and process supplier invoices, ensuring PO matching and accurate coding, • Monitor aged creditors and prepare payment runs (BACS, priority payments, cheques), • Reconcile supplier statements and investigate discrepancies, • Support CIS deductions, staff expenses and supplier account setup, • Supervise an Accounts Assistant Skills needed: • 5+ years’ experience in Purchase Ledger / Accounts Payable, • Property sector experience desirable but not essential, • Highly organised with strong attention to detail, • Confident liaising with suppliers and internal teams, • Experience with accounting systems, • Available to start immediately

About Us Management Dynamics is a leadership development consultancy dedicated to helping organisations unlock the full potential of their leaders and teams. We design and deliver impactful leadership programmes for multinational clients, ensuring quality, relevance, and measurable results. As we continue to grow, we are investing in the strength of our Customer Experience Team – the engine room of our business – to ensure every client receives an award-winning experience. The Role We are seeking a Client Delivery Manager to lead, grow, and develop our Customer Experience (CE) function. This is a pivotal role, responsible for ensuring seamless client delivery, maintaining exceptional service levels, and building a high-performing operations team that supports every aspect of our client work. The Client Delivery Manager will initially lead a team of four, with plans to expand significantly over the next five years. They will also play a critical role in managing and engaging our network of 30+ subcontracted consultants globally. This makes the role central to both the day-to-day operations and long-term success of Management Dynamics. Key Responsibilities Client Delivery & Service Excellence • Ensure an award-winning client experience across all accounts and projects., • Set and maintain high service standards and clear expectations with both the CE team and clients., • Oversee programme management for large clients and those with multiple concurrent projects., • Provide oversight on programme designs to ensure consistency, quality, innovation and alignment with client needs and the desired business results., • Ensure adherence to client SLAs and be the escalation point for clients when programme issues occur. Team Leadership & Development (Customer Experience Team) • Lead, coach, and develop the CE team to deliver consistently excellent results., • Manage day-to-day global team operations, including:, • Workload allocation and prioritisation, • Vacation and absence management, • Performance management, including 1:1s, coaching, feedback, development planning and objective setting, • Running team meetings and driving a collaborative culture, • Recruit, hire, and onboard new team members as the function grows., • Build capability in programme and project management, leading-edge design, client service, and operational best practice., • Demonstrate and develop excellent stakeholder management skills, playing a pivotal role in building partnership-based relationships with all MD clients Consultant Management (Subcontractors) • Manage, inspire, and engage our network of subcontracted consultants who deliver or support the virtual delivery of client programmes., • Create a sense of community and belonging among subcontractors to foster loyalty, quality, and consistency., • Provide clear expectations, performance management, coaching, and feedback to consultants., • Be an escalation point for consultants when issues arise with projects that haven’t been resolved by the CE team., • Act as the key link between consultants, Account Directors, and the CE team to ensure seamless collaboration. Operational Management • Act as a critical member of the Management Dynamics Leadership Team., • Monitor and report to the leadership team on service levels, identifying opportunities for process improvement., • Drive continuous improvement and innovation in programme design, systems, tools, and ways of working to enhance client delivery., • Partner with Account Director / Managers to ensure seamless communication and alignment between client strategy and delivery., • Design and execute the customer experience survey annually., • Manage performance of key suppliers (e.g. printers) Success in this Role Looks Like • Consistently high levels of customer satisfaction and retention., • A motivated, capable, and growing CE team delivering with confidence and efficiency., • Strong relationships and a sense of community across our network of subcontracted consultants., • A reliable, high-quality pool of moderators available to support virtual delivery., • Service levels that set a benchmark in the industry., • Scalable systems and processes that support the company’s growth. Qualifications & Experience • Proven track record in operations management, programme management, or client services within consulting, professional services, or learning & development. This may have been gained either through a consultancy or in-house within multinational corporate roles., • Excellent organisational, coaching, feedback, delegation and people-management skills., • Strong background in project/programme management, ideally with complex, multinational clients., • Experience managing resourcing and workload allocation across multiple projects., • Confidence in stakeholder communication and client-facing delivery oversight., • Experience with managing the design of leadership development or training programmes. Personal Attributes • Passionate about delivering exceptional customer experiences., • A natural leader who inspires and develops others., • Commercially aware, with a focus on efficiency and quality., • Proactive, organised, and calm under pressure., • Collaborative and collegial, with a growth mindset., • Ambitious, wanting to be part of a growing, successful business. What We Offer • A leadership role at the heart of our business operations (this role is a member of our leadership team)., • The opportunity to build and scale a critical function., • Direct influence over the quality and consistency of both internal teams and external consultants., • A supportive, purpose-driven culture where client impact is everything., • Competitive salary and benefits., • The chance to shape how a growing consultancy delivers excellence to global clients., • A close working relationship with our joint Managing Directors, • A supportive, purpose-driven culture., • Highly flexible, • 28 days holiday plus your birthday off and a Christmas shutdown, • Health insurance, • Death in service benefit, • Compensation: £60,000 per annum

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

About Vouch Global At Vouch Global, we are a dynamic, fast-growing performance media and creative agency. We specialise in connecting the dots between people, digital experiences, and results through data-informed paid media, creative iteration, and technology. The Role We are seeking an exceptional Performance Manager to join our team who thrives off a client facing role. We are looking for someone who strives for excellence, not mediocrity. As a small business, we expect our team members to be adaptable and proactive, willing to "muck in" and support various aspects of the business beyond their core responsibilities. This approach offers unparalleled learning opportunities and exposure to all facets of our operations. Key Responsibilities • Client Relationship Management: In an age increasingly shaped by AI, the human ability to build meaningful, trust-based relationships is more valuable than ever. You’ll be the primary point of contact for your clients - not just managing relationships, but nurturing partnerships that make both you and Vouch indispensable. Your ability to understand their needs, communicate clearly, and foster confidence will set you apart in a world where automation can't replace genuine connection., • Strong Performance Marketing Background: Minimum of 4+ years of hands-on experience with core channels including Google, Meta, and TikTok. Experience with additional platforms is highly desirable., • Project Oversight: Coordinate with internal teams to ensure timely and successful delivery of services, adhering to client specifications and objectives., • Strategic Planning: Develop and implement account strategies that align with client goals, identifying opportunities for growth and improvement., • Problem Solving: Address and resolve client issues promptly, ensuring satisfaction and retention., • Collaboration: Work closely with cross-functional teams, including creative, media, and analytics, to deliver integrated solutions., • Business Development: Identify and pursue opportunities for upselling and cross-selling additional services to existing clients., • Operational Support: As part of a small, agile team, you’ll be expected to pitch in across the business - whether that means helping with campaign planning, supporting team processes, or jumping into areas outside your core role. We believe in growing talent through real exposure and hands-on experience. What We're Looking For • Proven experience in performance management in an agency, • Minimum of 4+ years of hands-on experience with core channels including Google, Meta, and TikTok. Experience with additional platforms is highly desirable., • Exceptional communication and interpersonal skills - you’re confident presenting ideas, leading conversations, and building trust with clients, • A proactive, can-do attitude with a willingness to roll up your sleeves and get involved in all aspects of agency life, • Organised and detail-oriented, with strong project management skills and the ability to juggle multiple accounts, • A strategic thinker with a commercial mindset - you understand how your work impacts the client's business goals, • Comfortable with data and reporting - you can interpret results and translate insights into action, • A team player who thrives in a fast-paced, ever-evolving environment, • A hunger for excellence and continuous learning What You’ll Gain • Exposure to a wide range of disciplines and projects across the agency, • Opportunity to make a real impact in a growing business, • Collaborative, transparent work culture with a high standard of excellence, • Supportive leadership who value initiative, input, and personal development Details Start Date: ASAP Location: Hybrid Salary: Competitive, dependent on experience How to Apply Send your CV and a short note about why you’re the right fit for Vouch Global.

We are looking for an Enterprise Customer Success Manager who will partner with Global-e and ensure the long-term success of our clients in the UK. The Enterprise Customer Success Manager will be responsible for developing long-term relationships with their portfolio of assigned clients, connecting with key business executives and driving revenue by growing our existing business. They will also provide clients with strategic insights based on their performances and market trends and, liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of Global-e according to clients' needs. This is a hybrid position with 3 days in the office and 2 days remote. Responsibilities: • Operate as the lead point of contact for all clients', liaising with the relevant teams at Global-e to ensure a quick and swift process., • Develop a trusted advisor relationship with key accounts, mainly with C-levels., • Generate revenue though up-selling and cross-selling existing accounts., • Proactively identify expansion opportunities in addition to any red flags., • Prepare periodic performance reports and QBRs covering and analysing clients’ KPIs., • Support clients’ strategic, marketing and operational decisions based on internal knowledge, data analysis and best practices., • Build and maintain strong and long-lasting client relationships. Requirements: • At least 3+ years experience in an Account Management or Customer Success Manager role., • Prior B2B experience in a software, logistics or SaaS company preferred., • Proven ability to manage multiple projects at a time., • Experience in generating revenue by expanding on an existing book-of-business., • Experience in delivering client-focused solutions based on customer needs., • Strong analytical skills with the ability to present data and trends to internal and external clients., • Excellent verbal and written English communications skills., • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-levels, • Excellent listening, negotiation and presentation skills., • BA/BS degree or equivalent preferable., • With our merchants being located globally, flexibility is required and we may need you to work out of office hours when necessary.

Molo is a non-bank lender that offers mortgages in the United Kingdom (“UK”) to both UK and overseas-resident customers originated through intermediary partners. Innovation is at the core of our identity, as reflected in our: • competitive product proposition, fitting a wide array of borrower needs; and, • flexible criteria, serving UK, expat, and non-resident borrowers. Since launching in 2018, we've led change in the UK mortgage market and have processed over £2 billion in mortgage applications. Molo is regulated by the UK's Financial Conduct Authority (“FCA”) and is a wholly-owned subsidiary of the privately owned ColCap Financial Limited in Australia (“ColCap”). ColCap was established in 2006 by its co-founders who are the Group Chief Executive Officer and Chief Operating Officer respectively and has grown to an Australian and UK loan portfolio in excess of A$17 billion with more than 360 staff located in Australia, the UK and Philippines. For more information about Molo Finance, visit and ColCap UK. About the role Reporting to the Distribution Director, this is a pivotal role to drive the growth of the Intermediary Sales proposition and build further positive brand awareness. Working to and achieving agreed Business Targets, whilst setting standards for Intermediary business across your defined region. Duties: • Manage established Intermediaries and develop new relationships, specifically within a defined region with specialist Broker focus, • Educating Intermediaries in how to use Molo Platform to best effect, • You will be expected to operate across all levels with Intermediary Partners, • Giving guidance to Intermediaries regarding the suitability of potential Mortgage business, • Maintaining an up to date Account database of Intermediaries and recording activity, • Attending and participating in Conferences/Exhibitions to promote Molo Products and Services, • Being the ‘face of Molo’ to Intermediaries liaising with Customer Services and Underwriting Team to provide smooth case progression, • Working with Intermediaries, Customer Services and Underwriting Teams to help secure improved quality of Mortgage submissions from Intermediaries, • Conduct meetings with Intermediaries and delivering Presentations to promote Molo proposition, • Travel within region, sometimes across the UK and on occasion, overnight stays Your skills and experience: • Working experience preferred as Business Development Manager within the Intermediary Specialist Lending sector, • Knowledge and understanding of the Intermediary Market Place, specifically in the Buy to Let and Specialist Lending Sectors, • Successful track record of achieving and exceeding Key Business Objectives and Targets, • Ability to demonstrate a positive attitude, highly motivated with good communication and presentation skills, • Knowledge and understanding of mortgage competitors’ products and activity would be advantageous, • A good understanding of B2B relationship management methodologies, • Good understanding of the mortgage process and regulation that may impact the business, • A strong working knowledge of Microsoft Office and related software applications Covering an agreed defined region in London/South East England that can be flexed to accommodate the right candidate. Whilst experience and knowledge are prerequisite, we value enthusiasm and work ethic. Career goals will also be acknowledged, as we pride ourselves on developing people. The UK Intermediary market is well served by a varied cohort of business development professionals and we look forward to meeting you to discuss working together to meet our combined goals. This business is fast moving and dynamic delivering ever improving solutions to Intermediaries for their Clients. Financial package to match. And why you will love working with us: Become an integral part of a well-backed, motivated team, becoming a real force in specialist lending • Work with talented people in a great working environment, • 25 days holiday + bank holidays, • Employer pension contribution, • Medical, Dental, Optical and Mental Healthcare, • Remote working, • Strong company culture

Head of Business Acceptance (Conflicts & AML) An award-winning international law firm is seeking a dynamic and strategic Head of Business Acceptance to join its growing Risk function. This newly created leadership role offers a unique opportunity to shape and drive the firm’s approach to Conflicts and Anti-Money Laundering (AML) across the UK and EMEA, while collaborating closely with colleagues in the US. Reporting directly to the Director of Risk, you will play a pivotal role in safeguarding the firm’s reputation and supporting its global growth through expert risk management and innovative thinking. Highly lucrative salary + excellent benefits Hybrid working structure (3 days office, 2 remotely) on a full-time 9.30-5.30 basis Ultra-modern office space close to City Thameslink The Head of Business Acceptance will be responsible for a team of circa 25 analysts across AML and Conflicts and will be supported by a Business Acceptance Manager who has day-to-day responsibility for the management of the team who are mainly based there. Key responsibilities • Overall day-to-day responsibility for Business Acceptance within the firm, including acting as a point of escalation where necessary for the Business Acceptance and the Senior Analysts. Occasional visits to other offices are likely to be required., • Acting as deputy MLRO and supporting the MLRO with a range of relevant issues, including dealing with internal suspicious activity reports and external SARs. There is support within the team on financial crime from a Senior Financial Crime Analyst., • Being a point of liaison for the US Conflicts team on issues arising and supervising a team of London based analysts who are being recruited to assist with US Conflicts issues., • Keeping up-to-date with changes in relevant legislation, policies, procedures and practices., • Acting as the firm's Anti-Bribery & Corruption Officer and monitoring the Gifts and Hospitality register, including providing advice to partners and fee earners on potential bribery corruptions matters, • Supervising the Business Acceptance Manager in preparing documentation for the annual AML Risk Assessment and the annual Independent AML audit., • Developing close relationships with other business services functions to facilitate co-operation and knowledge sharing and attending regular Heads of Business Services meetings to provide input into broad operational issues., • Organising and presenting training on risk topics as necessary. Knowledge, skills & experience • Able to demonstrate understanding of the risks faced by an international commercial law firm;, • Ability to manage the resolution of legal and commercial conflicts of interest with regards to the applicable regulatory requirements and taking account of the competing needs of the firm's partners and offices;, • Experience of the US ABA conflict of interest roles will be an advantage and will need to be learned by any candidate who does not have prior experience of them;, • Shares knowledge across the team, and provides ongoing instruction and support;, • Calm and professional in the face of competing demands;, • Excellent time management and organisational skills; Actively promotes teamwork across the risk management team, promoting a team culture that encourages co-operation, support and knowledge sharing., • Education and experience: A university degree, Qualified solicitor or barrister or experience risk professional

Job Title: Enterprise Customer Success Manager Locations: London or Cardiff Hybrid Working: Up to 2 days per week in the office About Sonovate Sonovate is redefining the future of work through intelligent financial infrastructure. As a technology‑first fintech, we power the contingent workforce economy with scalable, automated funding and workflow solutions that help businesses grow with confidence. Our platform combines embedded finance, automation and seamless integrations to unlock efficiency, flexibility and growth for our customers. Looking ahead, we’re focused on building long-term value and creating structural advantage for businesses in a rapidly evolving world of work. Our ambition is to continually innovate, strengthen our foundations and explore new opportunities that make Sonovate an indispensable partner for organisations everywhere. If you’re motivated by shaping the future and delivering impact at scale, you’ll thrive here. Join us as we power the next generation of work. Role Overview Growth and retention of our existing Enterprise Customers is a core strategic priority for Sonovate as they account for a considerable portion of the revenue generation for Sonovate, c.85%, sits with our existing customers, thus the growth of our back book is essential to our future success. We are looking for an Enterprise Customer Success Manager to join our Enterprise Business Unit. You will be a key member of our talented, ambitious, and commercial team, responsible for retaining and growing a portfolio of enterprise customers across Sonovate's full product suite. Working closely with our market-leading technology platform, the wider CSM team, and shared services functions, you will strategically manage customer relationships, deliver service excellence, and drive meaningful outcomes for both our customers and Sonovate. Key Responsibilities • Act as the primary point of contact for a portfolio of high-value enterprise customers, handling escalations and complaints to deliver strong outcomes for both the customer and Sonovate, • Build strategic, long-term relationships through regular customer visits, business reviews, surveys, and tailored solutions aligned to their objectives, • Use in-depth data analysis to evaluate portfolio performance and shape commercial decisions, • Partner with Sales, Underwriting, and Onboarding to support the customer journey from pre-sale through to steady state, • Manage risk proactively by monitoring ledger performance and working closely with Credit Control, Underwriting, and Risk teams, • Identify growth opportunities within your portfolio, including referrals, fee renegotiation, and expansion across Sonovate's product suite, • Represent Sonovate at industry events and develop networks that strengthen customer advocacy and market knowledge Experience • Past experience in portfolio management within an invoice finance/ABL, trade, or debt funding environment with proven delivery, • Proven experience in relationship management, with the ability to build trust and influence at a senior level, • Experience engaging and working with or supporting customers with a turnover in excess of £15M, • Proven experience in delivering customer-focused solutions based on finding innovative ways to improve the service delivered to customers, • Experience working within an environment of adoption of new processes/policies and/or consistent product change, • Experience working within a fintech with an understanding of process and/or end-to-end customer success journeys, • Proven ability to interpret complex financial accounts to identify both financial needs and manage portfolio risk, • Proven strong negotiating skills with the ability to defend pricing for the business whilst balancing service and profitability for the customer, • A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes What will you get in return? • 28 days holiday + bank holidays, • Private medical insurance with Bupa, • Employee Assistance Programme, • Techscheme with Apple and Currys PC World, • Cyclescheme, • Working with latest technologies and leading SaaS providers, • Eye care vouchers with Specsavers, • 50% discounted gym membership, • 50% off mobile apps (Calm, Duolingo, Audible, Les Mills), • 2 days charity leave per year, • You’ll work for a company that is passionate about personal development and a strong community focussed culture Sound interesting? If your answer is ‘yes’ then click apply to find out more! If you require any reasonable adjustments to support you during the interview process, please let our Talent Acquisition Partner (Alex Morrell) know and we'd be happy to help! We know that diverse teams are strong teams. We promote a diverse, inclusive and empowering culture and are committed to recruiting, retaining and developing all our employees Please note: All successful applicants who are offered a role at Sonovate will be required to pass background screening checks before starting with us. These checks will include National ID Checks, Right to Work, Employment References, Adverse Financial History, Criminal Record, Global Sanctions, Bankruptcy checks. Our Talent Acquisition team will be able to run you through these in detail at the early stage of your application

Paid Media Manager (Entertainment) London (Hybrid – 2 days per week in-office) Salary up to £50K About the Role We’re looking for a Paid Media Manager to plan, execute, and optimise paid media campaigns for entertainment brands, including film, TV, streaming, live events, and cultural brands. You’ll play a hands-on role in delivering high-impact, audience-led campaigns that drive awareness, engagement, and ticket or subscriber conversion. This role suits someone who understands both performance marketing and brand storytelling, and who thrives in a fast-paced, culturally driven agency environment. Key Responsibilities Paid Media Strategy & Activation • Plan, launch, and manage paid media campaigns across paid social, paid search, display, video, and programmatic, • Build channel strategies aligned to campaign objectives such as awareness, reach, engagement, ticket sales, or subscriptions, • Translate audience insights and cultural moments into effective paid media plans, • Optimise campaigns in-flight to maximise performance against agreed KPIs (CPM, CPC, CPA, reach, frequency, conversions), • Manage budgets, pacing, and forecasting across multiple campaigns and release timelines, • Analyse performance data to deliver actionable insights and post-campaign learnings, • Work closely with creative teams to brief, feedback, and optimise campaign assets, • Ensure media plans support creative ideas and amplify storytelling, • Act as a key paid media contact for clients, contributing to planning sessions, status calls, and performance reviews, • Support new business pitches, media planning, and audience research, • Contribute to paid media best practices, tools, and ways of working, • Stay up to date with platform updates, ad formats, and entertainment industry trends Skills & Experience Required • 3 + years of paid media experience, ideally within an agency environment, • Hands-on experience across paid social (Meta, TikTok, YouTube) and paid search; programmatic experience is a plus, • Strong understanding of upper- and mid-funnel media metrics and optimisation approaches, • Experience managing fast-paced, time-bound campaigns (e.g. launches, premieres, events), • Strong analytical skills and confidence working with performance and brand metrics, • Excellent communication and collaboration skills

Job Title: Campus Security Manager Reporting to: Regional Security Manager Key Areas of the Role Purpose The campus security manager (CSM) leads a team of site security personnel, including site managers, field training officers, and security officers and is accountable for delivery of physical security related services at one or more assigned datacenters in a geographic area. The CSM is responsible for the leadership development of the people that report to them, while also accountable for security operations delivery at these datacenters. The CSM partners with Security and Datacenter Operations senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. Responsible for preserving an environment where people and property are safe and well-protected, the CSM utilizes their professional experience to manage people with varying skillsets and develops effective strategies to drive improvement. The CSM reports directly to the regional security manager, works alongside other site security managers in their metro area, and manages Security Team Manager (STM). Responsibilities • Manages physical security operations at multiple critical infrastructure facilities., • Drives safety programming for the security team with a goal of zero workplace injuries onsite., • Actively manages site security personnel; partners with the local branch to recruit and hire, oversee onboarding, training, and development at the sites., • Ensures each staff member is treated with dignity and respect., • Plans, assigns, and manages physical security projects and tasks to timely completion., • Coaches security employees and carries out disciplinary actions in accordance with current policy., • Evaluates the effectiveness of site security operations and provides recommendations for improvement., • Utilizes excellent customer service and communication skills, sets the example and holds site security staff accountable to do the same., • Ensures site health and key performance indicator goals are met or exceeded; works with the regional security manager (RSM) to enhance security team effectiveness and performance., • Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys., • Keeps management informed of major accomplishments, issues, and concerns., • Follows standardized procedures to successfully complete unannounced audits., • Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment., • Splits time equally between sites, building familiarity with each location, leading the team, building the program, and coaching for success., • Demonstrate understanding and engagement with the Securitas Core Values of Integrity, Vigilance and Helpfulness, whilst showing a natural ability to recognise risk within the workplace and consider safety as a priority, complying with relevant policies, procedures and training as provided by the Company. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Competencies Driving Performance • Takes Ownership, • Expects Excellence, • Delivers Sustainable Results, • Builds High Performing Teams Developing Yourself & Others • Is Respectful, • Is Empowering, • Leads by Example, • Gives & Asks for Feedback Making Our Strategy Happen • Drives Innovation, • Seeks Opportunities, • Fosters Collaboration, • Values Diverse Perspectives Professional Attributes • Must be able to meet and continue to meet licensing requirements for security officers, as applicable to local laws and regulation., • Ability to communicate clearly and concisely, sharing technical concepts to a varied audience., • Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned accounts., • Knowledge of security operations and procedures applicable to a 24-hour facility., • Knowledge of supervisory practices and procedures., • Skill in staff supervision, including assigning work and providing training and discipline., • Ability to provide positive direction and motivate performance., • Ability to track and maintain scheduled assignments., • Ability to maintain professional composure when dealing with unusual and stressful circumstances., • Knowledge of business operations management and human resources administration., • Demonstrates leadership skills, including planning, organizing delegating, problem solving, training, coaching, and praising or disciplining staff in a positive manner., • Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others., • Strong customer service and service delivery orientation., • Able to conduct presentations and facilitate group meetings, both in person and online., • Ability to adapt to change in the external environment and organization., • Ability to multi-task and complete assignments concurrently in a fast-paced environment. Person Specification Essential Additional qualifications may be specified and receive preference, depending upon the nature of the position. • Must be at least 18 years of age., • Must have a reliable means of communication, such as cell phone., • Must have a reliable means of transportation (public or private)., • Must hold or be able to obtain a valid driver’s license or equivalent., • Must have the legal right to work in the country where the position is located., • Must have the ability to speak, read, and write English proficiently., • Must have a high school diploma, secondary education equivalent, or GED., • Must be willing to participate in the Company’s pre-employment screening process and background investigation., • Have a five-year checkable employment history or be able to produce documentary evidence of any period of unemployment, self-employment, or full and part-time education during that period., • The ability to embody and uphold the Securitas core values of Integrity, Vigilance, and Helpfulness. Education/Experience • 4 years of experience in the security industry, • 4 years of management experience, • Associate degree in Security Management, Business Management, or a related field, • Experience with Microsoft Office, • Experience working in a datacenter environment a plus Preferred Qualifications • Working knowledge and experience with various security technologies including CCTV, access control systems, incident management software, and other video surveillance software, • Bachelor’s degree in Criminal Justice, Security Management, Business Management, or a related field, • Security industry qualifications or certifications such as CPP or PSP Special Requirements • Have a current passport or be able to obtain one., • Able to travel (international or domestic, as required) approximately 10% of the time or more, occasionally with limited notice., • Able to work evening or weekend hours when required, such as during an emergency event or crisis. Working Conditions and physical/mental demands: • With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include:, • Required ability to manage multiple tasks concurrently., • Computer usage, which may include prolonged periods of data analysis., • Handling and being exposed to sensitive and confidential information., • Regular talking and hearing., • May be required to use vehicle in the performance of duties., • Frequent lifting and/or moving up to 10 pounds, and occasionally up to 25 pounds., • Close vision, distance vision, and ability to adjust focus.

Multi-Site Bar Manager London £45,000–£55,000 + Performance Bonus We’re looking for a standout Multi-Site Bar Manager to lead drinks operations across London’s most exciting padel venues. This is more than a standard bar role. It’s an opportunity to run multi-site operations in a fast-growing environment, build high-performing teams, and create a social atmosphere that keeps people coming back. If you’re commercially sharp, hands-on, and thrive in busy, high-energy venues, this could be a great fit. The Role You’ll take full ownership of the drinks operation across three sites, from service standards and team performance to stock control, GP, and events. You will: • Lead and develop a team of Bar Supervisors, • Drive consistency and standards across multiple venues, • Take ownership of financial performance (GP, stock, labour), • Deliver excellent service during peak trading, tournaments, and events Key Responsibilities • Oversee day-to-day bar operations across multiple sites, • Build, coach, and lead high-performing teams, • Deliver strong GP and effective stock control, • Maintain high standards of drinks quality, service, and presentation, • Lead bar operations during events, tournaments, and busy trading periods, • Ensure compliance with licensing, health and safety, and hygiene standards Why This Role • Real ownership across multiple venues, • Opportunity to join a growing and ambitious business, • Work in a fast-paced, social environment at the intersection of sport and hospitality, • Strong potential for progression as the business expands About You • Proven experience in multi-site or high-volume bar management, • Strong leadership experience managing supervisors or assistant managers, • Commercially astute with strong stock and margin control knowledge, • Passionate about hospitality, sport, and social experiences, • Highly organised, adaptable, and confident working across multiple locations, • Personal Licence holder (preferred) If you’re a motivated hospitality leader ready to take ownership of a dynamic multi-site drinks operation within London’s thriving padel scene, we’d love to hear from you. Your recruiter for this role is Helen Horton, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness and leisure recruitment agency, specialising in hundreds of fitness and leisure jobs in the UK like these. Helen is a recruitment specialist for the whole leisure sector and if keen to considered please 'apply now'.

Paid Media Consultant (Retail) Salary Up to £55,000 (depending on experience) London (Hybrid – 3 days per week in-office) About the Role We’re looking for a Paid Media Consultant to support and optimise paid media campaigns for a portfolio of retail clients. You’ll work across core biddable channels, helping to deliver performance-led campaigns that drive revenue, efficiency, and growth. This role is ideal for someone with solid hands-on paid media experience who enjoys problem-solving, data analysis, and working closely with clients and internal teams. Key Responsibilities Paid Media Execution & Optimisation • Build, manage, and optimise paid media campaigns across paid search and paid social, • Support retail-focused strategies across search, shopping, and social platforms, • Optimise towards retail KPIs including ROAS, CPA, revenue, and efficiency, • Monitor performance daily and identify trends and opportunities, • Produce clear and accurate performance reporting, • Act as a day-to-day paid media contact for assigned retail clients, • Support performance updates, reporting, and recommendations, • Work closely with Managers, Account Leads, and channel specialists, • Support testing across creatives, audiences, keywords, and formats, • Stay up to date with platform updates, automation, and best practices, • Contribute to paid media documentation and process improvements Skills & Experience Required • 2–4+ years of paid media or performance marketing experience, • Hands-on experience across paid search and/or paid social, • Experience working with retail or ecommerce accounts, • Strong analytical skills and attention to detail, • Confident communicator, comfortable working with clients Preferred • Agency experience, • Experience with Google Ads, Shopping, Performance Max, and Meta Ads Manager, • Familiarity with product feeds and retail performance metrics Working Pattern • Hybrid role with 3 days per week in our London office, • Remaining days worked remotely What Success Looks Like • Campaigns are well-structured, optimised, and driving retail growth, • Insights are commercially focused and actionable, • Clients and internal teams trust your recommendations, • You continue to grow in responsibility and impact

Lead Customer Success Manager Location: London Type: Full‑time | Office‑based About the Company A high‑growth AI technology business is building an automation platform for the property operations sector. The product uses AI to manage communications, maintenance workflows, compliance tasks and scheduling, significantly reducing manual administrative work for property teams. The company is live with pilot customers, experiencing strong demand and preparing for large‑scale commercial expansion over the next 12–18 months. The Role The company is hiring a Lead Customer Success Manager to own relationships from onboarding through long‑term adoption. This person will manage onboarding, technical configuration, customer training, performance reviews, retention and expansion. A key focus is converting pilot users into paying customers and ensuring high utilisation across accounts. This is a technical Customer Success role, involving product configuration, data validation, issue diagnosis and close collaboration with Product, Engineering, Sales and AI teams. Key Responsibilities • Lead full onboarding process from sales handover to go‑live, • Coordinate technical setup (data imports, communication channels, system configuration), • Train client teams on dashboards, workflows and escalation controls, • Monitor client performance metrics and run regular reviews, • Maintain client knowledge bases and address under‑utilisation, • Convert pilot clients into paid contracts and manage retention, • Identify expansion opportunities and report on adoption metrics, • Translate customer feedback into structured product requirements, • Troubleshoot configuration, data and usage issues before escalating Must have: • 3+ years in B2B SaaS Customer Success, Technical Account Management or Solutions Engineering, • Experience managing enterprise or high‑value accounts, • Strong ability to drive adoption, convert pilots and retain customers, • Technical understanding of APIs, integrations, data flows and configuration, • Strong diagnostic and problem‑solving skills, • Excellent communication skills with both technical and non‑technical stakeholders, • Comfortable in a fast‑moving, early‑stage environment Preferred: • Experience with communication platforms (WhatsApp API, Twilio, email systems), • Background in integrations with CRMs, ERPs or property management systems, • Exposure to AI‑powered products, • Familiarity with tools such as Linear, HubSpot, Notion or Slack Nice to have: • Experience in property management, PropTech or real estate operations, • Basic SQL or data‑querying skills, • Experience creating onboarding documentation or help centres Why Join • Work at an early‑stage, high‑growth AI company, • Direct involvement with founders and core product decisions, • Meaningful ownership and equity potential, • Opportunity to shape Customer Success from the ground up, • Help define how AI transforms a major industry

Accenture is looking for an exceptional Network Security Lead to join our Network Infrastructure Engineering practice. This is a senior individual contributor and client leadership role for someone who combines deep enterprise network security expertise with the commercial instinct and communication skills to win trust at the highest levels of a client organisation. You will be the go-to security authority within the network practice — the person clients call when they need to understand how to modernise their security architecture, navigate a compliance challenge, or respond to an evolving threat landscape. You will own relationships with a portfolio of blue-chip enterprise clients, guiding them on their journey toward Zero Trust, SASE, and SSE adoption, whilst shaping and delivering the work that follows. This role demands someone who is equally comfortable whiteboarding a ZTNA architecture with a room full of CCIEs, presenting a business case to a CISO, and rolling up their sleeves to produce the proposal, design, or deliverable that gets the deal done. Versatility is not optional — it is the role. Key Responsibilities Client Relationship & Advisory • Own and develop trusted senior relationships across a portfolio of blue-chip enterprise clients, acting as their primary network security advisor within Accenture., • Advise clients at CISO, CTO, and VP Infrastructure level on network security strategy, architecture modernisation, and risk posture improvement., • Lead client workshops, discovery sessions, and executive briefings, facilitating complex technical and strategic conversations with confidence and clarity., • Serve as a trusted thought partner as clients navigate regulatory compliance requirements, security frameworks (e.g. NIST, ISO 27001, NIS2, DORA), and evolving threat environments., • Provide authoritative guidance on enterprise network security architecture, with particular depth across:, • SASE (Secure Access Service Edge) — architecture, vendor landscape, migration strategies, • SSE (Security Service Edge) — SWG, CASB, DLP, RBI and integration patterns, • ZTNA / Zero Trust — principles, frameworks, identity-centric access, micro-segmentation, • Next-Generation Firewall & IPS/IDS — policy design, segmentation, east-west traffic control, • Network Access Control (NAC/802.1X, Cisco ISE, Aruba ClearPass), • Secure SD-WAN and the convergence of networking and security in modern enterprise WAN, • Cloud Security Networking — VPC security, cloud-native firewalling, private access patterns across AWS, Azure, and GCP, • PKI, certificate management, and encryption standards at scale, • Stay ahead of the vendor landscape (Palo Alto Networks, Zscaler, Cisco, Fortinet, Cloudflare, Netskope, etc.), providing clients with impartial, outcome-driven guidance., • Act as a technical escalation point for the wider network engineering team on security-related matters., • Lead the development of security proposals, RFP responses, and solution designs, from initial shaping through to final submission and presentation., • Create high-quality client-facing deliverables — architecture documents, current-state assessments, roadmaps, business cases, and executive presentations — to a standard that reflects Accenture's positioning., • Collaborate with sales and account teams to shape win strategies, define differentiated propositions, and structure commercial approaches that resonate with technical and business buyers alike., • Leverage AI tools and platforms (including generative AI) to accelerate the production of proposals, assessments, research, and client communications — demonstrating practical, day-to-day AI fluency., • Advise clients on the security implications of AI adoption within their environments, including data exposure risks, access control considerations, and governance frameworks., • Critically evaluate AI-generated outputs, understanding where AI adds velocity and where human judgement and expertise remain essential — and communicate this distinction clearly to clients and colleagues. Technical • Extensive hands-on and advisory experience across enterprise network security, with demonstrable depth in SASE, SSE, Zero Trust, and secure networking architectures., • Strong understanding of enterprise networking fundamentals (routing, switching, SD-WAN, WAN architecture) — able to engage credibly with network engineers, not just security practitioners., • Experience designing or advising on large-scale security transformation programmes in complex, multi-site, or multi-cloud enterprise environments., • Familiarity with compliance and regulatory frameworks relevant to enterprise clients (NIS2, DORA, ISO 27001, PCI-DSS, NIST CSF)., • Proven ability to write and present high-quality proposals and technical documents to senior client audiences., • Track record of owning client relationships in a consulting, vendor, or managed services context — with demonstrable examples of account growth and client satisfaction., • Ability to command technically complex rooms — earning credibility with engineers through substance, not authority., • Commercially aware, with an understanding of how to frame security investments in terms of risk, compliance, and business value rather than purely technical merit., • Actively proficient with AI-assisted tools for content creation, research, and analysis (e.g. Microsoft Copilot, ChatGPT, Claude, or equivalent)., • Degree in Computer Science, Information Security, Engineering, or equivalent practical experience., • One or more of the following certifications highly desirable:, • CISSP, CISM, or CCSP, • CCIE Security, • Vendor certifications: Palo Alto PCNSE, Zscaler ZDTA/ZCCA, Cisco SCOR, Fortinet NSE 7/8 You are not a pure architect who hands off to others, nor a pure account manager who relies on technical colleagues to fill the gaps. You occupy a rare middle ground — someone who has earned their stripes technically and subsequently developed the judgement, communication skills, and commercial instincts to lead at a strategic level. You are energised by variety. One day you are presenting a Zero Trust roadmap to a financial services CISO; the next you are deep in a proposal for a global manufacturing client's SASE migration; the following week you are in a workshop facilitating a threat modelling exercise with a team of network engineers. You do not just direct — you do. You understand that AI is a tool, not a replacement for expertise, and you use it intelligently to move faster and produce better work — without compromising quality or accuracy. Most importantly, you genuinely care about helping clients improve their security posture, meet their compliance obligations, and protect what matters most to their business. What You Will Own Area Ownership Client Relationships Portfolio of blue-chip enterprise accounts Security Advisory SASE, SSE, ZTNA, Zero Trust strategy and architecture Proposals & Pursuits End-to-end security bid leadership and content creation Technical Authority Network security escalation point for the practice AI Enablement Practical AI adoption within the team and client advisory Compliance Guidance Regulatory alignment across client security programmes Accenture is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

General Manager High-End Venue London - The City Salary up to £70,000 – DoE + Overtime + OTE Predominately Monday to Friday (with flexibility for weekends) An exceptional opportunity has arisen for an experienced and commercially driven Senior General Manager to lead a flagship hospitality operation within a prestigious, high-profile City venue. This is a critical leadership role requiring a strong operator with a clear focus on sales growth, cost control, and consistently high service standards. You will have full accountability for both operational excellence and commercial performance across a multi-million-pound account. You will oversee a, high-end catering and events operation, delivering outstanding experiences across corporate dining, formal banqueting, and events within a heritage setting. With a high degree of autonomy, you will set the strategic direction of the site, drive financial performance, and lead from the front to ensure exceptional delivery at every touchpoint. Key Responsibilities • Full P&L ownership, including budgeting, forecasting, and cost control., • Drive revenue growth through proactive sales strategies & performance management., • Maintain and elevate premium service standards across all operations., • Lead, mentor, and develop a senior management team., • Build strong relationships with clients, stakeholders, and partners. Requirements Proven experience as a General Manager or senior operator within high-end Caterers / Events Venues. Strong financial acumen, with experience managing P&L, forecasting, and cost control. Demonstrable track record of improving sales performance and driving revenue growth. Ability to implement and maintain exceptional service standards. Key Attributes Highly accountable and performance-driven. Strong leadership presence with the ability to influence at all levels. Hands-on approach with a genuine “lead from the front” mentality. Commercially astute, resilient, and solutions-focused. Passionate about hospitality, food, and delivering outstanding guest experiences.

Work Patterns & Salary This is a single opportunity with two available work patterns — please select the one that suits your lifestyle: Option A — Monday to Friday • Salary: £29,000 – £35,000 depending on experience, • Location: Hounslow (West London), • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension Option B — Tuesday to Saturday (enhanced salary) • Salary: £29,000 – £38,000 depending on experience, • Location: Hounslow (Tuesday–Friday) | NW10 every Saturday, • Hours: Full time, permanent, • 20 days holiday pro rata + Bank Holidays | Workplace Pension The Company Our client is a multi-award-winning removals, relocation and storage company based in West London — and an award holder for Domestic Mover of the Year from the British Association of Removers. Completing over 1,000 domestic and commercial moves each year, they service everything from single-bedroom apartments to large estates and business relocations, with a strong reputation built on exceptional client care, operational excellence, and specialist logistics expertise. The Role As Move Manager, you will be the face of the business — the primary contact guiding clients from initial enquiry right through to completion. This is a varied and rewarding position that blends sales coordination, operational planning, and relationship management. You will work closely with the internal operations team, surveyors, and third-party suppliers to ensure every move is delivered seamlessly and to the highest standard. International moving experience would be a bonus, though not essential. Key Responsibilities • Handle incoming calls, emails and social media enquiries, identifying client needs and recommending appropriate services, • Convert enquiries into survey appointments (video, site or self-survey), optimising surveyor schedules, • Prepare and issue accurate quotations, including third-party rates, ensuring services are costed in line with profitability targets, • Follow up on quotations, address client queries, secure bookings and maintain the company database, • Act as the primary client liaison — coordinating between clients, operations, suppliers and internal departments, • Plan and coordinate all logistical requirements for moves, including third-party bookings such as contractors and parking, • Manage specialist requirements including delicate item handling, storage arrangements and complex logistics, • Proactively resolve issues and maintain clear, timely communication throughout the move lifecycle, • Maintain accurate records using the company database (Moveware), • Handle invoicing, monitor payments and gather post-move client feedback and reviews, • Manage ongoing client relationships including repeat business, storage queries and general enquiries, • Oversee storage operations — maintaining records, managing movements and producing final statements of account, • Support the sales team with appointment-making and quotation follow-ups as required, • Manage customer complaints professionally and efficiently About You You are a highly organised individual who thrives in a fast-paced, client-facing environment. You have strong attention to detail, excellent communication skills and the confidence to proactively upsell and promote a full range of services. We are looking for: • Previous Move Manager experience (Highly desirable but not essential), • International moving knowledge (advantageous), • Strong IT skills — experience with Moveware, a plus, • A proactive, solutions-focused attitude, • Excellent communication skills — written and verbal, • The ability to work independently and manage competing priorities, • Bright, motivated candidates willing to learn and develop — applications welcome even without direct experience

Bovis builds enduring partnerships, bringing together the right expertise, the right capabilities and the right resources to deliver the most complex projects. We know from decades of experience that successful delivery of multi-year complex projects requires close working relationships and collaboration through the supply chain. That’s why we share risk and invest in people and relationships at every level. We make things happen, anticipating challenges before they arise. Drawing on our highly experienced, multi-disciplinary teams, we bring a fresh perspective, tailoring our approach to the specific demands of the project, helping to simplify complexity and minimise risk. What we are recruiting for: We are currently recruiting for a Senior Project Manager - Building Services, to work on a large office refurbishment project in central London. The Senior Project Manager - Building Services is responsible for providing leadership, management and excellence across all engineering services. This role ensures that mechanical and electrical (MEP) services are delivered safely, efficiently, on time, to cost, and to the high standards required by the business and associated stakeholders. You will integrate with multi-disciplinary project teams throughout the project lifecycle—from procurement and construction through to completion and close-out. Key responsibilities: This role is responsible for oversight and management of the Building Services function, ensuring the delivery of high-quality, compliant M&E systems across the business unit or region. The Senior Building Services Manager manages and mentors the Building Services team, and ensures that all construction operations adhere to safety, quality, and regulatory requirements. They drive continuous improvement in commissioning and handover processes, coordinate with commercial teams to manage cost control, value engineering, and potential disputes related to M&E scope, and review all major subcontractor technical submissions, samples, and mock-ups before client presentation. The role further includes managing and maintaining key relationships with both internal and external stakeholders, including the client, design team, and supply chain at a strategic level. They attend and contribute to executive-level reporting processes (e.g., Project in [Text Wrapping Break]Delivery, or PID), communicate lessons learned to the projects and the wider business to enhance future performance, and ensure that appropriate, talented resources are available by actively recruiting and managing talent within the Building Services discipline. Essential Credentials: • Appropriate CSCS card for the role, • Preferably qualified with a degree in building services, or mechanical or electrical engineering, will consider relevant HNC or HND qualifications., • Professional memberships; CIOB, RICS, CIBSE or similar Essential Skills: • High emotional intelligence and able to demonstrate key leadership skills., • Proven track record of delivering successful construction projects., • Management and mentoring of staff and development of skills., • Experience of project planning and resource allocation & managing design teams., • Demonstrate an ability to communicate effectively and lead the construction delivery team and construction workforce., • Demonstrate an ability to be flexible in recognising where working methods require adapting and changing to suit a change in project needs or new challenges., • Demonstrate an ability to ensure delivery of work packages and in places betterment of commercial targets., • Ability to provide leadership in the creation of skills, well-being and develop a supportive work environment for delivery staff., • Ability to manage the project delivery within a timely manner to ensure the maximum outcomes for the client and Bovis Essential Knowledge: • An in-depth knowledge of the construction process and construction methods., • Knowledge of current construction laws, legislations, and regulations, standards and procedures., • Expert knowledge of the construction industry., • Understanding of programme duration and sequencing of works of relevant aspects of construction Essential Experience: • Background in design, construction & delivery process including design management experience with a main contractor on building services packages above £30m in value., • Sound knowledge of Construction methodology, process and sequence., • Experience of User group interface and stakeholder engagement., • Pre-construction and site establishment experience., • Experience of dealing with clients, contractors and construction activities., • Design, procurement, construction and delivery experience., • Experience in the delivery of medium to large scale residential new build projects (£50m + in construction value)., • Demonstratable experience of the delivery of major commercial office buildings., • Experienced with and capable of being part of a bid team and undertaking pre-construction planning. Desirable Experience: • Experience in delivering NABERS, SMART, BREEAM, OUTSTANDING commercial-spec office buildings Essential Behaviours: • Flexibility and openness of approach and willingness to work as a team player., • Must lead in the Incident and Injury Free (IIF) vision, both personal and organisational, to create an existence absent of incident and injury., • Eager to make an impact on the local community to create legacy., • Strategic thinking and visionary., • Develop and maintain relationships with trust and confidence., • Willingness and drive to create environments where teams thrive., • Ability to hold teams to account, have difficult conversations where needed and manage performance. We will provide: • Car allowance, • Up to 10% employer pension contribution, • Private medical health benefit (Family cover available), • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide, • Industry leading parental leave Belong at Bovis We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Bovis is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment, and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled. Bovis Building Relationships We do what’s right, always We succeed together We bring energy We are Bovis

Global Lifestyle Manager- 2pm-10pm (French Speaking) Introduction to Quintessentially. Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. JOB SUMMARY Are you passionate about servicing a high-net-worth audience and going above and beyond for your members? If you’ve got what it takes to provide a high touch tailored service to our members we have a great opportunity for you to join a truly fantastic global business. We are looking for a Global Lifestyle Manager to manage the relationship with our members overnight ensuring high individual engagement, satisfaction, loyalty and retention. KEY DUTIES Reactively handling all incoming lifestyle & leisure-related requests & enquiries from Members in accordance with set guidelines which will be trained and monitored. Researching and arranging of: travel bookings, restaurant bookings, club bookings and much more. Adhering to Company standard phone greeting – with appropriate Member address & consistent levels of courtesy. Providing quality suggestions at all times which exceed Member expectations. Intensive & extensive phone and email-based correspondence. Using a CRM system to log Member requests, actioning requests and updating Member information. HOURS OF WORK Monday- Friday 2pm-10pm (1 hour unpaid break) REQUIREMENTS Must be fluent-spoken and written in English and French. Work background in any of the following sectors/areas: Personal Assistant, Customer Service, Guest Relations, Lifestyle and or Account Management, luxury travel & leisure. In-depth understanding of requirements involved in the lifestyle management of affluent, high-net worth individuals. Good knowledge of worldwide travel destinations & luxury products/services, given that our Members are based around the globe & request info regarding predominantly travel, leisure & services worldwide. Warm, friendly, calm, confident and courteous at all times. Pro-active, energetic and positive attitude. Strong IT & CRM systems skills. Able to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. OUR IDEAL CANDIDATE Understands HNW lifestyles, expectations, needs and preferences. Warm, friendly, calm and courteous at all times. Able to anticipate client needs and deliver intuitive and highly personalised solutions. Pro-active, energetic, with a positive attitude. Excellent team player. Values privacy and confidentiality. Passionate about travel, culture, and unique global experiences. Strong IT & CRM systems skills. Ability to prioritise work, meet deadlines, make decisions and communicate effectively under pressure. Strong networker and relationship builder. BENEFITS Hybrid working (role dependent) Competitive annual leave allowance with a further increase due to long service Birthday Allowance – take your birthday off on us! Pension Scheme Angel Days: Additional paid leave to do charity work Long Service Awards Life Assurance Digital nomad Study Leave Puppy friendly offices Qmunity committee – Social events in the office Free food & drink in the office Wellbeing platform membership Training platform membership Season Ticket Loans Cycle to work scheme Discounts with a variety of retail and hospitality companies

OVERVIEW Smart Group Ltd’s flagship venue Evolution London is a purpose-built, semi-permanent event venue located on an exclusive site in the heart of Battersea Park. The venue is a 5500 sqm of versatile event space that has a potential capacity of up to 4000 people (depending on configuration) and offers a blank canvas setting for organisers to utilise the space in many different formats. Evolution London accommodates a variety of events each year which include exhibitions, conferences and company parties. Events at the venue are delivered by external organisers hiring the venue as well as Smart Group Ltd’s internal team. In addition to the event space the venue offers advanced in-house production (Encore), and in-house catering (Moving venue) options tailored to suit each client. The venues operation team are responsible for planning and delivering 80+ clients’ events ranging from awards dinners, exhibitions, fairs and conferences. The Event Operations Manager will manage and grow their portfolio of clients, from contracting stage all the way until post event management reporting. They will plan, coordinate and work alongside the Head of Event Operations at Evolution London. This role requires a candidate with excellent communication skills, a keen eye for detail, knowledge of catering and a passion for event planning. Our offices are located at Evolution London in Battersea and Smart Group Head Office in Deptford. WHAT THE ROLE REQUIRES: The Event Operations Manager will work closely with the Evolution venues team, Moving Venue – our exclusive catering company as well as the venue team including Encore, the onsite production and personnel teams to ensure client’s briefs are met as well as maintaining excellent client retention. The successful candidate will be a key member of the venue operations team, supporting the Head of Event Operations on day-to-day venue operations, as well as working with their own portfolio of client events. During the months of June & December, the venue operations team operate at Magazine London to which Smart Group place a summer and Christmas install. Within these months, we are responsible for the management of the venue and our clients who take tenancies during this timeframe. Your responsibility remains the same as the roles and responsibilities below, with support from a catering planner from Moving Venue. The events within the summer run are a mixture of brand activations, dinners, summer parties and exhibitions. No brief is the same! KEY RESPONSIBILITIES: ACCOUNT MANAGEMENT • Work with new and existing clients on each element of the event planning and liaising with specific internal departments (catering, production, venue operations, site management), • Support the Head of Event Operations and Senior Operations Manager on the pre-event planning including but not limited to site visits, menu tastings, pre-production meetings, approval of event schedules, compiling H&S documentation, adhering to local council regulations, floor plans, on site management and delivery., • Ensuring all event administration including function sheets, event notification forms and health and safety forms are created for all events., • Creating proposals and reaching out to suppliers to obtain quotes., • Ensuring the client experience is a success from start to finish, maintaining excellent client relations and post-event feedback., • Organising debrief meetings with your clients with a view of retaining the event for the future., • Due to the nature of the role, the Event Operations Manager will be required to often work unsociable hours and attend events to support the on-site management teams. CATERING • Moving Venue is the onsite exclusive caterer, part of The Smart Group. This dual role will require elements of catering to be actioned to enable the Moving Venue operations team to be able to deliver a successful event., • Tastings – Arranging client tasting, as well as compiling client tasting notes and menu sheets. Booking in relevant linen, crockery and glassware upgrades with our exclusive suppliers., • Allergens – ensuring all events have allergen tent cards printed for all menus., • Beverage Pre Orders - keeping track of all beverage pre orders, sending updates to the catering operations team. Ensuring all beverage pre order links, are in line with the current wine list., • Menus- liaising with the Moving Venue sales team to keep all food and beverage menus updated with the correct offerings., • Crew Food- booking in the relevant client and personnel crew food., • Special diets- collating special diets received from clients and relaying onto the chef team. VENUE OPERATIONS • As part of the Evolution London events team, you will ensure that we continue to provide a high standard of venue facilities for our clients and events., • Review and action event / client feedback to continually improve the venue experience and encourage repeat business., • To gain good working knowledge of Evolution London you will need to ensure suppliers, internal and external are always complying with the venue rules., • To develop an understanding of health and safety regulations within the venue., • Review and action event / client feedback to continually improve the venue experience and encourage repeat business. SALES • As part of the planning process, there should be a focus on increasing revenue through upselling to clients wherever possible, • Where required, host clients at events to help grow new and existing client relationships, • Working alongside the sales team to complete supplier/competitor analysis, • Assisting with providing information for Weekly Sales Activity Reports and Monthly ‘What’s on Reports’ FINANCE • Responsible for ensuring event cost sheets and P&L’s are updated with accurate costs from suppliers., • Ensuring invoices are passed onto the relevant team members for reconciliation and finance approval., • Full responsibility of your event budget from contract stage to post event. WHAT YOU'LL BRING • Minimum of 3/4 years’ experience within events., • Proven track record of delivering successful events, within a venue background. Catering is preferred but not essential., • Commitment to quality and timely service delivery, with a proactive and positive “can do” attitude, • Strong organisational and multitasking skills with a flexible approach to the demands of the role, • A team player who understands the bigger picture and impact of decisions, • Ability to use initiative and be proactive in your role, • Excellent communication and interpersonal skills with the ability and confidence to manage stakeholder relationships, • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), • You enjoy responsibility and ownership of projects and processes WHAT’S IN IT FOR YOU? At Smart Group, we value our teams, and as part of our commitment to creating a positive work environment, we offer the following benefits: • Quarterly performance-related bonus, • Starting holiday allowance of 25 days (plus bank holidays), increasing with length of service, • Access to Medicash health plan, including dental, optical, 24/7 mental health support helpline, virtual wellbeing tools, • Exclusive restaurants and bar discounts via the CODE app, • Free on-site parking at Evolution London and Head Office, • Fresh, healthy breakfast and lunch served daily by our in-house chef (when working at Head Office), • Incentive trips for high performing employees, • Cycle to work scheme, • Recommend a friend scheme - earn up to £1,000 when recommending a friend to work with us, • Regular social events throughout the year, • Two complimentary event tickets per year and discounted tickets for friends and family, • Enhanced Maternity and Paternity Leave and Pay - subject to length of service, • Interest free travel loan, • One paid volunteer day each year We believe in celebrating success, supporting wellbeing, and creating a place where everyone can thrive.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help customers solve complex challenges across Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk Mitigation, and Customer Data Management. Learn more at risk.lexisnexis.com. About Our Team: Our team drives executive-level customer engagement, partnering closely with clients to build trusted, long-term relationships with senior stakeholders. We operate at the intersection of strategy, risk expertise, and technology to deliver measurable customer outcomes at scale. About the Role: As a Lead Engagement Manager, you will provide strategic leadership across a portfolio of high-value, complex accounts while managing and mentoring a team of Engagement Managers. You will own executive relationships, shape multi-year customer strategies and ensure delivery excellence across strategic roadmaps and transformation initiatives. This role partners closely with Strategic Account Managers and Sales leadership to expand solution adoption, uncover growth opportunities and position LexisNexis Risk Solutions as a trusted, long-term partner. In addition to being a fraud and risk SME, you will play a key role in setting engagement standards, influencing go-to-market strategy and driving best practices across the broader organization. Key Responsibilities Strategic Account Leadership • Own and lead engagement strategy for a portfolio of strategic and enterprise-level customers, acting as the senior escalation point post-implementation, • Build and maintain strong executive relationships, positioning LexisNexis Risk Solutions as a trusted advisor and strategic partner, • Define and drive multi-year customer roadmaps, aligning business objectives with LexisNexis Risk Solutions capabilities People & Practice Leadership • Lead, mentor and develop a team of Engagement Managers, providing coaching, performance feedback and career development support, • Establish best practices, engagement frameworks and delivery standards across the team, • Support resource planning, prioritization and capacity management across accounts Fraud & Risk Expertise • Demonstrate deep expertise across fraud, identity and risk management, applying industry best practices to customer use cases, • Guide the development and execution of fraud strategies, solution customization and complex functional configurations, • Provide strategic oversight on solution adoption, optimization and value realization Cross-Functional Influence • Partner with Sales, Pre-Sales, Product and Marketing teams to shape account strategy, influence roadmap priorities and support growth initiatives, • Act as a senior SME and industry liaison, contributing thought leadership, customer insights and domain expertise to internal and external initiatives Requirements • Extensive experience in consulting, professional services, financial services or banking, • Strong understanding of the financial services industry, with deep knowledge of fraud and risk-related domains, • Proven experience leading complex customer engagements and managing senior stakeholder relationships, • Demonstrated people leadership experience, including mentoring or managing high-performing teams, • Ability to work effectively with highly technical teams and translate complex concepts for executive and non-technical audiences, • Strong problem-solving, strategic thinking, and decision-making skills, • Experience with rule engines and fraud solutions is a strong asset, • Fluency in English, • Fluency in one additional language (French, Spanish, German, Russian or Italian) preferred Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

About ESG Book ESG Book powers financial markets with the insight needed for a more sustainable future. By seamlessly integrating sustainability data with an advanced disclosure platform, we enable financial institutions and corporates to share and interpret mission-critical sustainability information. Established in 2018, ESG Book's cloud-based solutions are trusted by the world’s largest banks, corporates, investors, and consultants to navigate the complexities of sustainability with precision and efficiency. Headquartered in Frankfurt and London, with offices globally, ESG Book's clients and partners include Citi, HSBC, Accenture, Google, and Bloomberg. Our ambition is to support our clients to build a more sustainable economy. Our core values guide our daily actions as we strive to create lasting change. Our open, collaborative culture provides a nurturing environment for personal and professional growth, enabling us to achieve remarkable outcomes for our clients and stakeholders. The role: We are looking to hire a Client Success Manager (CSM) in London to join our recently established Client Success (CS) function. The ideal candidate will have a strong background in strategic account planning, client relationship management, and a consultative approach to problem-solving. This role requires a proactive leader who can not only drive growth and foster client satisfaction but also deeply understand client challenges and translate them into actionable solutions. Success in this role will require a product-oriented mindset, the ability to assess client needs, and the skills to guide them in leveraging our platform and data solutions effectively. Candidates with experience in consulting, product management, or working closely with product teams will be equally well-positioned to succeed as experienced client success managers. You will report to our Head of Client Success while working closely with the global Sales and Client Enablement Services (CES) team. You should be a strategic thinker with strong analytical skills, capable of effectively representing our organisation in key client relationships. Key Responsibilities • Customer Journey & Adoption: Help customers understand the overall journey map and overview the seamless onboarding of new clients (partnering with the CES team) to ensure successful adoption and usage., • Portfolio Management: Manage a portfolio of clients, performing regular business reviews (QBRs) to drive customer health scores and ensure maximum value realisation., • Project Management: Manage complex client integrations and transition projects, detailing deliverables, key milestones, and success indicators to ensure technical success., • Retention & Growth: Focus on customer retention and achieving target retention rates; collaborate with Sales Account Executives to identify and help drive upsell and cross-sell opportunities., • Voice of the Customer: Act as the voice of the customer, relaying feedback through appropriate channels and delegating or escalating customer queries, issues, and feedback to resolution., • Internal Leadership: Provide hiring support and train newcomers to the team; mentor junior members on product knowledge and CS best practices., • Strategic Contribution: Support departmental "Rocks" (strategic quarterly/annual objectives) to improve the function’s scalability and efficiency., • Relationship Building: Develop and foster deep, long-lasting relationships with a portfolio of clients, acting as a trusted advisor across different stakeholder levels. Requirements: • 5+ years of work experience with at least 3+ years specifically in a client success, account management, consulting or similar client-facing role, working with financial institution, preferable banks and ideally a background in SaaS platforms or data & analytics solution., • Higher education with a bachelor’s degree in business, Sustainability, or a related field., • Candidates with experience with financial institutions, especially with banks, and having ESG/sustainability knowledge, will be given priority. Skills: • Ability to think critically and strategically to develop and implement effective client success strategies., • Exceptional communication and interpersonal skills, with the ability to build and maintain strong relationships with senior stakeholders., • Proven track record of achieving client success targets and driving business growth through strategic account management., • A team player with the ability to manage multiple priorities effectively in a fast-paced, high-pressure environment. Why Work with Us? A Mission-Led Culture: • We’re committed to sustainability and innovation, globally and you’ll feel that in everything we do., • Our flat structure and dynamic growth mean there’s room for you to step up, or move into different teams, take ownership, and make a real difference., • Work in a team where your voice matters, • We empower you to achieve work-life balance with flexible schedules. What we offer? • Competitive compensation, • Employee share options, • 30 days annual leave excluding bank holidays, • Summer Fridays, • Flexible working hours, • Health insurance & Wellbeing packages, • Cycle to Work, • Learning & Development support We are an equal opportunities employer. This belief and approach apply to all aspects of employment, including recruitment and selection, opportunities for training, development and promotion and our terms and conditions of engagement. Apply Now If you’re excited to be part of a purpose-driven company that values your contributions and offers room to grow, we’d love to hear from you. Join ESG Book and help shape the future of sustainable finance, while building your own, too.

Team: Sales Reporting to: COO Employment type: Full time Location: Soho, London (3 days in the office, 2 days remote) Salary: £35-£40k base + Uncapped (OTE £70K+) About Oya Oya is the property marketplace dedicated to the food industry, connecting property owners with food vendors across the UK. We simplify the process for both buyers and sellers —helping Landlords lease spaces faster, allowing food vendors to find ready-to-use, food and beverage spaces with flexible contracts, reducing upfront costs, hassle and paperwork. Founded by hospitality and food enthusiasts who saw too many talented food vendors without kitchens and too many spaces left empty, Oya’s mission is to bridge that gap. With over 3,000 Food Vendors active on our marketplace, institutional landlords joining the platform and no other disrupters in the leisure space - now is the perfect time to join our growing team. The Role: Property Acquisitions & Disposals Manager In this role, you'll bring the skills of a traditional commercial estate agent to a cutting-edge, tech-powered platform. Your mission: lead both landlord acquisitions, and disposals on behalf of your landlord network. Everything from restaurants, pub kitchens, foodhalls, takeaways to delivery-only kitchens using Oya’s marketplace to match landlords and operators quickly and efficiently. Oya are now working with some of the biggest landlords in the retail, leisure and hospitality sector and we’re looking to supercharge that growth. Key Responsibilities: • Source and market new food-space listings from landlords, agents, and property owners., • Manage the leasing journey from onboarding, to listing, to deal completion., • Negotiate lease & licence terms, leveraging your deep understanding of the food space sector., • Cultivate and maintain relationships across all stakeholders - landlords, vendors, agents, and third party partners., • Drive revenue through active deal-making and listings activation., • Use Oya’s marketplace to streamline pitch-to-deal flow and minimise friction. Ideal Candidate Profile: • 3-5 years in commercial property, estate agent with leasing experience - bonus for exposure to food, retail, or leisure sectors., • Strong negotiation skills and a proven track record of securing deals., • Excellent relationship builder and communicator., • Tech-savvy mindset - you're comfortable using digital platforms to enhance performance., • Highly motivated, target-focused, and adaptable to a fast-growing startup environment. Why Join Oya? • Competitive package: £35- £40K base salary + uncapped OTE realistically achievable £70K+., • Central London office: Located in the heart of Soho, with daily breakfast and weekly happy hour plus access to member events., • Impact & innovation: Play a central role in a rapidly expanding sector to help food businesses grow and properties perform., • Scale & momentum: Join early and scale with us as we continue leading the UK food-space property marketplace with thousands of active vendors., • Support & tools: Backed by our technology, account management, and streamlined listings process., • Culture: Collaborative, agile and mission-driven, redefining how spaces get activated in the hospitality world. How to Apply Ready to disrupt the property lettings status quo and elevate the food venue market? Send us your CV and a short note telling us why you’re the perfect fit for Oya. Email us at .

Cluster Manager in South London £45k plus £10k bonuses structure Industry Leading Fitness Operator We are recruiting for a this fitness job in South London for the nation's largest chain, who have gyms all over the UK. They provide great pathways to develop your fitness career, firstly through giving opportunities and then with a great learning and development program. There is genuinely a huge amount of fitness industry leading talent to work for and alongside. This is truly a great health and fitness opportunity. This is a very hands-on management role within the fitness industry and encompasses many areas that can be covered in more detail when you connect with one of our fitness recruitment team. However, the key responsibilities are: • People Management – Manage, inspire and lead an Assistant Manager and a team of Personal Trainers., • Brand & Operations Management – the fitness brand is brilliant and alongside your fitness team, it is your job to make sure your club not only attains the required standards and processes but comes ALIVE for its members., • Product – Yep, you know that big room you are managing, you must believe in it, want to be in it, want to be talking to the people in it. This fitness job requires people with great knowledge of the industry and genuine passion for fitness., • A background in management within the fitness industry. We are typically looking for someone who has been a Multi site General Manager in fitness, Club Manager, Fitness Manager, Deputy/Assistant Manager or Sales Manager within the fitness industry., • If you are from outside the industry this role is still possible but you must completely excel in the areas above and have transferrable examples. You will also ideally be Personal Trainer qualified to level 3, however level 2 is acceptable. Your recruiter for this role is Cam Bridger, Account Director at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency, specialising in hundreds of fitness jobs like these. Cam is a health and fitness recruitment specialist for the whole fitness sector and if keen to considered please ‘apply now’. We are here to support recruitment in the fitness industry and have produced videos on CV writing, interview preparation, guides to fitness jobs and many more that can be seen on our blogs or on our YouTube channel, click on a couple of examples below to check them out. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Videos CV Writing - Interview Preparation - Find many more at - Blogs Interview Prep - Why Work in Fitness -

An exciting opportunity in London is looking for a Manager, Data Operations to support a large, complex media account within a leading agency environment. • Based in London, • 3 days a week in the office, • Permanent Role, • Start date: May 2026, • Up to £60,000 per annum The Job As the Manager, Data Operations, your responsibilities will include: • Acting as a key point of contact for stakeholders on data‑related initiatives, • Ensuring timely access to accurate, structured, and well‑governed media data, • Working closely with media specialists, BI teams, and data engineers across planning, activation, and reporting, • Supporting the Data Director with maintaining data process documentation and delivering training across teams, • Coordinating best practice adoption to ensure data quality and accuracy, • Owning and managing media data taxonomies across the account, • Driving taxonomy governance and compliance across planning, activation, and reporting systems, • Conducting ongoing data quality checks and taxonomy reviews, • Coordinating weekly and monthly reporting delivery with BI and engineering teams, • Managing ad‑hoc data requests and structured data delivery, • Supporting data collection processes for MMM, experimentation, spend tracking, and advanced analytics You • Experience in data operations, data governance, or media data management, • Strong stakeholder management skills across client and agency teams, • Good understanding of media data and media data systems, • Experience working on large, complex accounts or organisations, • Strong project management capability across data and analyst teams, • Comfortable using SQL, Python or R and working with large datasets, • Strong Excel skills, • Experience with data visualisation tools such as Tableau or Power BI, • Excellent written, verbal, and stakeholder communication skills Apply Now You can apply for the Manager, Data Operations position now by sending us your CV or by calling us now! Don’t forget to register as a candidate too. Amy Brown Principal Management Consultant Sphere Digital Recruitment currently has a variety of job opportunities across digital, so feel free to get in touch with us to find out how we can help you. Please take a look at our website. Sphere is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.

Senior Programme Manager (Project Lead) Location: London (Hybrid / Remote) Duration: 6 months contract Rate: Competitive market rate (TBC) Travel: Occasional travel to Europe and the US Role overview We are supporting a business-critical change programme requiring an experienced Senior Programme Manager / Project Lead to take ownership of a high‑profile workstream. This is a high‑stakes, leadership-facing role with significant visibility across the executive team, including regular engagement with the CFO. You will be responsible for end-to-end delivery, operating with a high degree of autonomy and accountability in a fast‑paced, complex environment. This role will suit someone who is confident operating at C‑suite level, comfortable challenging senior stakeholders, and thrives under pressure. Key responsibilities • Own the end-to-end delivery of a defined workstream within a major transformation programme, • Track progress against milestones, managing dependencies and risks across the programme, • Maintain rigorous financial and operational data to support effective decision‑making, • Provide the CFO with clear, accurate, and timely insights, • Proactively identify and unblock issues, escalating only after pursuing pragmatic solutions, • Challenge and hold senior stakeholders to account, including MD and C‑suite level, • Operate with discretion in a programme requiring a high degree of confidentiality Person specification We are looking for a delivery‑oriented professional with strong financial acumen and experience operating in sensitive, complex change environments. Ideal background includes: • Investment Banking – M&A or post‑transaction integration, • Corporate Finance / Transformation – with direct exposure to CFO‑led programmes Key Skills & Attributes • Highly analytical with advanced Excel skills (non‑negotiable), • Commercially sharp with a finance‑first mindset, • Exceptionally organised and relentlessly delivery‑focused, • Resilient, confident, and effective in high‑pressure environments, • Able to influence, challenge, and push back without formal authority, • Discreet, professional, and trusted with sensitive information

Biddable Media Senior Executive (Ecommerce) London (Hybrid – 2 days per week in-office) About the Role We’re looking for a Biddable Media Senior Executive to support the delivery and optimisation of performance-led campaigns across paid search, paid social, and other biddable channels for ecommerce clients. You’ll take increasing ownership of day-to-day execution while working closely with Managers and Senior Managers to drive revenue-focused results. This role is ideal for someone with strong hands-on experience who’s ready to step up in responsibility within an agency environment. Key Responsibilities Campaign Setup & Activation • Build, launch, and manage biddable media campaigns across paid search and paid social channels, • Support ecommerce-focused account structures, targeting strategies, and testing roadmaps, • Ensure accurate campaign setup, tracking, and adherence to best practices Performance & Optimisation • Monitor campaign performance daily, optimising bids, budgets, audiences, keywords, and creative, • Support budget pacing and forecasting against ecommerce KPIs (ROAS, CPA, revenue), • Identify performance trends and opportunities to improve efficiency and scale, • Assist with feed-based optimisations and product-level insights where relevant Reporting & Insights • Produce accurate and timely performance reports, • Analyse performance data to deliver clear insights and recommendations, • Support Managers in client performance updates and presentations Collaboration & Development • Work closely with channel specialists, account teams, and creative partners, • Support junior team members through best practice sharing, • Contribute to testing frameworks, documentation, and biddable media playbooks, • Stay up to date with platform updates, ecommerce trends, and automation developments Skills & Experience Required • 2–4+ years of experience in biddable media or performance marketing, • Hands-on experience across paid search and/or paid social, • Strong ecommerce performance focus with experience driving revenue or ROAS, • Strong analytical skills and attention to detail, • Ability to manage multiple campaigns and deadlines Preferred • Agency experience managing ecommerce clients, • Familiarity with Google Ads, Shopping, Performance Max, and Meta Ads Manager, • Experience working with product feeds and catalogue-based campaigns, • Understanding of attribution and conversion tracking Hybrid Working • This role is hybrid, with 2 days per week based in our London office, • The remaining time can be worked remotely, with flexibility to support team and client needs What Success Looks Like • Campaigns are accurate, well-optimised, and driving strong ecommerce performance, • Insights are clear, actionable, and commercially focused, • Managers trust you with increased ownership and responsibility, • You’re progressing towards a Biddable Media Manager role Why Join Us • Work on ambitious ecommerce brands, • Strong focus on performance, learning, and development, • Hybrid working with a central London office, • Clear progression and training opportunities

Senior Business Development Executive A fantastic opportunity for a Senior Business Development Executive to join a team known for excellence, international reach, and the chance to contribute to specific fee earner practice groups at a highly regarded global law firm. • Salary to £54,000, • Excellent employee benefits, • Hybrid working – 3 days in the office / 2 days remote, • City location This role will suit a current Business Developer with 2-3 years’ experience in a law firm looking to take on more responsibility and gain direct experience in a smaller setting. Reporting into the Senior BD Manager, the Senior Business Development Executive will play a pivotal role in directly supporting the Disputes groups. This is an exciting opportunity to work collaboratively with lawyers and leaders across all the London and international departments and support on special projects and share best practice intelligence. Senior Business Development Executive Key Responsibilities: • Construct compelling proposals / pitches to secure new business., • Lead and support on the creation and execution of business development campaigns, • Organise and support seminars, webinars, and client events including monitoring and reporting on return on investment, • Assist in targeting potential clients and developing existing client relationships through key account management, • Conduct market research and analysis to identify potential business opportunities and industry trends, • Maintain and work with BD infrastructure including standard pitch content, credentials database and CRM systems, • Guide and support the preparation of directory and award submissions Senior Business Development Executive Skills & Requirements: • Proven experience in a similar Business Development role within a law firm, • Proficient at pitching, including coordinating multi-jurisdictional RFPs and submitting via online portals, • Strong written skills, including the ability to present complex information concisely, • Solid organisational skills, managing competing demands successfully, • Skilled at building relationships with senior stakeholders, • Familiarity with CRM systems, email marketing, and legal directories process

Job Summary: We are seeking a dynamic Senior Product Manager to lead the development and growth of our Identity Verification solutions. This role requires a strategic thinker and customer-focused innovator who can drive product strategy, roadmap planning, and execution, ensuring our solutions meet the evolving needs of our clients in a digital-first economy. Partnering with cross-functional teams, the Senior Product Manager will help accelerate the adoption of Entrust’s identity verification products across geographies, including financial services and their sub-verticals. Key Responsibilities: Product Strategy & Roadmap Development: • Define a market-driven product vision aligned with organizational goals., • Own and maintain the product roadmap, taking industry trends, customer feedback, and business objectives into account., • Analyze and deeply understand customer needs in identity verification workflows, including KYC processes, AML and risk reduction methods., • Work closely with engineering, user experience design, marketing, and operations teams to ensure timely delivery of high-quality solutions., • Continuously monitor product adoption, competitive performance, and customer satisfaction metrics., • Drive engagement with internal stakeholders (executive teams, engineering, marketing teams) and external stakeholders (customers, partners, regulatory bodies) to ensure smooth development cycles and market readiness., • Mentor junior product managers or team members as necessary. Qualifications: Education: • 8+ years of product management experience, preferably in identity verification, cybersecurity, or related industries., • Demonstrated success in leading SaaS product launches and lifecycle management., • Strategic thinker with proven ability to dive into technical details while keeping long-term goals in mind., • Exceptional communication skills to convey vision and roadmap to internal and external teams., • Proficiency in Agile product development methodologies., • Strong analytical skills and experience with data-driven decision-making. Core Competencies: • Customer Focus: Passionate about understanding customer problems and innovating to deliver impactful solutions., • Technical Aptitude: Ability to grasp emerging identity verification technologies and translate them into product innovations., • Execution Excellence: Results-driven mindset, able to ensure product deliverables meet deadlines and business goals., • Leadership: Empower cross-functional teams by driving alignment and clarity on product goals. Preferred Qualifications: • Previous experience within the identity management, verification, or adjacent industries., • Familiarity with global regulations around identity verification (e.g., eIDAS, NIST, AML/KYC compliance)., • Fluency in Spanish language is preferred Please note this is a hybrid role with 3 days in our London office

Paid Media Senior Manager (Entertainment) Location London (Hybrid – 2 days per week in-office) About the Role We’re looking for a Paid Media Senior Manager to lead the strategy and delivery of high-impact paid media campaigns for entertainment brands, spanning film, TV, streaming, live events, and cultural launches. This role combines hands-on channel expertise with strategic leadership, client partnership, and team development. You’ll be a senior voice within the paid media team, shaping how campaigns are planned, activated, and measured in a fast-moving, culturally relevant environment. Key Responsibilities Strategic Leadership & Media Planning • Own paid media strategy across a portfolio of entertainment clients and major campaigns, • Lead media planning across paid social, paid search, video, display, and programmatic, • Translate audience insight, cultural context, and campaign objectives into integrated paid media plans, • Oversee campaign activation and optimisation, ensuring best-in-class execution, • Manage budgets, pacing, and forecasting across complex and time-sensitive campaigns, • Review performance regularly, identifying opportunities to improve reach, efficiency, and impact, • Act as the senior paid media lead for key clients, building trusted partnerships, • Present media strategies, performance updates, and recommendations to senior client stakeholders, • Support Account Directors in managing client expectations and campaign planning, • Line manage and mentor Paid Media Managers and Executives, • Set standards for quality, innovation, and performance across the team, • Support training, knowledge sharing, and career development within paid media, • Help shape paid media best practices, tools, and processes, • Stay ahead of platform changes, emerging ad formats, and industry trends, • Champion testing, innovation, and continuous improvement Skills & Experience Required • 4+ years of paid media experience, ideally within an agency environment, • Strong hands-on expertise across paid social and paid search; experience with programmatic and video is a plus, • Proven experience leading complex, multi-channel campaigns, • Strong understanding of brand and performance measurement frameworks, • Experience managing budgets, forecasting, and campaign timelines, • Confident presenter with experience engaging senior stakeholders, • Proven experience managing and developing team members

An opportunity has arisen for an Account Manager to join an established recruitment organisation specialising in staffing the design, build and maintenance of Data Centres in the USA. The Account Manager will be joining an extremely warm desk, with c.12 key clients and they will play a crucial role in supporting the ambitions to grow this further. There is no new business development required in this role. The Account Manager will have experience in the following - • Recruiting within the Data Centre market OR a related/similar market, • Working US business-friendly hours (typically 12.30-9PM UK time)., • Managing relationships with existing clients to maximise job flow, whilst helping to ensure jobs are prioritised and filled in a timely manner, including working closely with the team of Talent Consultants to do so., • Consulting clients and pushing back where appropriate, to ensure their expectations are managed and met. Remuneration • Base up to £60k dependent on experience, • Quarterly bonus of up to £12,500 per quarter (£50,000 p.a.), purely based on number of placements made, • Additional 20% yearly bonus, based on personal and business performance Should role suit your experience, please apply directly or reach out to Ben Hutton at Benchmark Staffing Solutions.

M&E Pre-Construction Manager About the Role At Harmony Fire, our work saves lives. As M&E Pre-Construction Manager, you will lead the commercial and operational success of the Pre-Construction function, owning the full pre-construction cycle from initial client engagement through to seamless handover to Delivery. This is not a role for someone who manages from a distance. You will be on the front line, building client relationships, driving gross profit, developing your team, and setting the standard for everything that comes before a project breaks ground. You will be accountable for the performance of the Pre-Construction team and trusted to represent Harmony Fire at the highest level. If you are commercially sharp, obsessive about the detail, and ready to lead a team that sets the tone for every project we deliver, read on. Key Responsibilities Commercial Leadership • Own the commercial performance of the M&E Pre-Construction function, hitting and exceeding GP targets, • Lead on pricing strategy, negotiation with clients and suppliers, and value engineering to maximise margin without compromising quality, • Submit and oversee accurate weekly sales forecasts, holding the team to account on pipeline accuracy, • Identify and pursue opportunities to grow scope, revenue, and long-term client value Client Relationships • Own a portfolio of key client relationships, acting as their trusted advisor from first enquiry through to construction handover, • Lead client-facing meetings, presentations, and negotiations with confidence and authority, • Manage and resolve complex client issues to full resolution, both internally and externally, • Ensure every client handover to Delivery is thorough, confident, and sets the project up for success Team Leadership & Development • Lead, manage, and develop the Pre-Construction team including Assistant Pre-Construction Managers, Estimators, Surveyors, and Coordinators, • Run daily huddles and regular 1-2-1s, maintaining a high-performance culture grounded in Harmony's values, • Coach and develop team members to raise the bar, pushing B-Players to become A-Players, • Take full accountability for team output, morale, and continuous improvement Pre-Construction Delivery • Oversee the execution of project delivery strategies through to construction stage, including design, scope, specification, and programme, • Ensure rigorous risk identification and mitigation at every stage of the pre-construction process, • Uphold a zero-compromise standard on accuracy, detail, and quality across all submissions, surveys, and reports, • Record all activities in Salesforce, ensuring full visibility and accountability across the team Cross-functional Collaboration • Work closely with the Delivery team to ensure smooth, well-briefed project handovers, • Collaborate with Sales, Finance, and the wider leadership team to align pre-construction activity with business priorities, • Challenge and be challenged, contributing actively to improving processes, systems, and ways of working across the business What We're Looking For • Proven track record managing the full M&E pre-construction cycle (surveying, estimating, design, and client engagement) at a senior level, • Strong commercial acumen with a demonstrable ability to grow GP while maintaining and deepening client trust, • Experienced people leader, confident, direct, and capable of getting the best out of a team through accountability, coaching, and clear standards, • Exceptional organisation and prioritisation, with a do it right first time mindset across everything you touch, • Skilled communicator, able to manage both good and bad news with professionalism, clarity, and speed, • Proactive problem solver who brings solutions, not just problems, • Ambitious, growth-focused, and aligned to Harmony Fire's A-Player culture, • Comfortable operating in a fast-paced, high-growth environment where standards are high and pace is relentless Why Join Us? At Harmony Fire, we live by our values: • Athlete's Grit – we push ourselves and each other to be the best, • Captain's Duty – we take ownership, act with integrity, and deliver on our promises, • Fun Loving Heart – we celebrate success and enjoy the journey together We don't do rigid promotion timelines. If you are leading, solving problems, and delivering results, you will grow fast. We are a team of 200 and growing, and every department has genuine opportunity for the people willing to earn it. If you are ready to lead a function that shapes the outcome of every project Harmony delivers, we want to hear from you.

Client Development Manager – UK Key Accounts Are you genuinely motivated to work on Technology Programmes that are changing the way people work? Are you driven by building transformational relationships over transactions? Are you a proven Client Development professional from either a Consulting, RPO or traditional agency background? Our story Templeton and Partners are an established Technology Services provider delivering Advisory, Consulting and Contingent Workforce solutions globally. Our customer relationships fuel the growth of our business and the success of our people. With 8 global locations, a team that communicates in over 25 languages and a desire to continue to disrupt, we have built a proposition that can deliver on shore, near shore and offshore solutions on time and on scope. We are a diverse team on a mission to support the Technology and Transformation programmes that are making the world a better place. To achieve this, we are growing fast and need someone like you to join us in our mission. Your story • You are an experienced Client Development Manager, Client Account Manager and/or Team Leader with either a Consulting, MSP or traditional agency background., • You are passionate about great customer service that leads to significant account growth., • Your customers understand who you are, the value your organization brings and the service you deliver to them. You have built deep relationships with multiple stakeholders in multiple locations and clients., • Ideally, you will have experience of scaling multiple large accounts through your efforts of networking and building relationships in enterprise level accounts., • You have a passion for our industry and enjoy creating solutions to deliver customers objectives whilst aligning them perfectly with our models – to ensure profitable growth. A true exponent of the win: win., • All your colleagues see you as a great collaborator – focussed on ensuring consistent success but are not afraid to challenge the norm to deliver the best outcome for all., • You are goal oriented, understand the need for solid planning and clear execution – but love to be part of a winning team and not a solo act., • You are creative and feel limited by the opportunities a traditional recruitment company presents to achieve your goals. The opportunity • This is a critical role that forms part of our UK, US, LatAM & Western Europe Region Operating Boar., • You will work at both a strategic and operational level to help define and implement operational best practice., • You will be responsible for the growth of client revenue across three UK Accounts., • You will be the UK Key Account Director for the company’s largest account with multiple relationships with key stakeholders to deliver both tactical (contingent) and strategic (SOW) resources, • You will be the Key Account Director for one of our highest spend customers within the Financial Services Industry, • This is a hands-on role, meeting key stakeholders and developing business relationships., • You will lead your own delivery function, currently a team of two to build our bench of Associates for both immediate and future requirements., • Ideally based from our London office you will be comfortable travelling to Spain on a monthly basis. What is in it for you • Joining a purpose lead business with clear values, • Career Progression – Your own personal career plan with regular promotion targets, 1-2-1 and team coaching from our established leadership team and external coaches, • Competitive Salary – Excellent basic salary, quarterly bonus and annual OTE structure, • A People First, Technology enabled business looking to continually invest in innovation to outpace the market, • Work with a Diverse Global Team – We’re 65% female, 70% international, 80% of us are from a diverse background and we span four generations, • A Performance Culture – We are a growth business that promotes impact, excellence and likes to have some fun along the way

Media Partnership Activation Lead Onsite in London 1 day a week 3 month contract - Immediate start We’re on the hunt for an experienced Media Partnerships Lead to join our dynamic Activation Team at a major media agency. This pivotal role involves managing and overseeing the production and execution of content partnership campaigns across the group, working with a diverse portfolio of high-profile clients and media partners. This is a 3-month freelance contract (via Yuno Juno) While the primary focus is on Media Partnerships (Print, Radio, Digital), there’s potential to collaborate on Branded Entertainment projects (AV, AFP, etc.) for the right candidate. Why You’ll Love This Role 1. Diverse Projects: Work across a variety of exciting media clients and media partners, building strong relationships with key stakeholders and internal teams, 2. Dynamic Team: Support and collaborate with a talented team of producers in a fast-paced, creative environment., 3. Cutting-Edge Work: Be at the forefront of delivering innovative media partnership and content solutions for an impressive client roster. You will need to quickly: • Gain a clear understanding of how media partnership briefs are handled and delivered by the media Activation team., • Build strong working relationships with Business Development Leads and the Media Partnership Activation team., • Take ownership of projects, confidently leading campaigns from start to finish., • Receive positive feedback from clients and colleagues for your contributions., • Successfully manage multiple projects, ensuring high standards of delivery and client service. Experience & Expertise • Proven experience in partnerships and production at Account Director or Senior Manager level within a media agency or media owner., • Strong knowledge of all media channels, including print, radio, and digital., • Deep understanding of content, partnerships, and production processes., • Advantageous to have knowledge & experience of AV, Broadcast Sponsorship & APF. Skills & Attributes: • Hyper-organised with excellent project management skills., • Exceptional people skills, confident in managing clients and multiple stakeholder relationships., • Strong commercial awareness, with experience tracking fees, managing SOWs, and ensuring financial processes are followed., • Attention to detail and comfort working with numbers, including accurate month-end reporting., • Ability to prioritise workloads (both your own and junior team members’) and juggle multiple projects simultaneously., • A confident communicator, capable of leading client meetings and delivering presentations., • Proactive, enthusiastic, and creative – a natural problem-solver and a “yes” person., • Strong team leadership skills and the ability to work effectively under pressure and to deadlines.

Job Title: Strategic Partnerships Development Manager Location: London, Tottenham court road 3 days per week Remuneration: £39.42 per hour Contract Details: Temporary, 6 months Responsibilities: • Develop and refine partner strategy, identifying new partners/suppliers and exploring opportunities through thorough industry research and collaboration on product strategy., • Manage the complete partner/supplier experience, including contract negotiations, account plan execution, and effective issue resolution., • Monitor partner engagement and relationships by tracking key business and technology metrics, building forecasts, and maintaining strong brand reputation., • Build and nurture strategic relationships with external partners and internal teams to drive success., • Integrate the MMM Data Platform and oversee partner onboarding., • Manage training sessions and capability building for partners., • Conduct performance monitoring and reporting., • Capture and amplify success stories to showcase partnership achievements. Required Skills & Experience: • Proven expertise in a partner-facing and technical consulting role., • Strong project management abilities, capable of juggling multiple projects simultaneously., • Excellent oral and written communication skills, with a knack for presentations., • Solid understanding of data integration processes and technologies., • Familiarity with marketing mix modeling (MMM) or related analytical methodologies is highly desirable., • Knowledge of Google's advertising products and platforms is a plus., • Strong analytical and problem-solving skills., • Ability to work independently as well as collaboratively within a team., • Highly organised and detail-oriented. If you thrive in dynamic environments and possess the skills to build and manage impactful partnerships, we want to hear from you! 🌟 Join us in shaping the future of the Information Technology & Telecommunications industry! Apply Now! 🚀 Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com About our Team: The team drives customer engagement at executive levels, working closely with our clients to establish strong relationships with key stakeholders. About the Role: As an Engagement Manager, you’ll work on an ongoing basis with our clients to drive the utilization of LexisNexis Risk Solutions products to create positive business outcomes. You’ll pair with Strategic Account managers to identify and explore opportunities to leverage LexisNexis Risk Solutions data and services to protect our customers from cybercriminals. You’ll present consultative solutions to a wide range of audiences, from executives to business owners, and maintain your position as a trusted advisor by constantly keeping your finger on the pulse of the customer. You will manage customer accounts post implementation acting as a fraud SME delivering on strategic road maps and projects. Responsibilities : • Showing a good understanding of fraud and risk management, relating it to products and service within the firm, • Understanding customer use cases and requirements and in turn apply best practices to deliver customer road maps, • Developing and delivering fraud strategies, providing solution training and transfer of knowledge, • Demonstrating a very good knowledge of fraud and identity solutions, and performs the functional customization of the solution, • Interacting with the Sales, Pre-Sales and Marketing teams, including providing strategic oversight and fraud best practice, • Acting as an industry liaison when required providing outputs and SME knowledge to support LexisNexis Risk Solutions deliverables Requirements : • Experience in consulting, professional services or banking, • Understanding of financial industry and knowledge of fraud related areas, • History of working with highly technical internal and external teams, translating requirements and discoveries to non-technical decision makers, • Problem solving and critical thinking skills, • Experience working with rule engines and fraud solutions is considered an asset, • Fluency in English and ideally German Working for you : We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

Practice Director - Microsoft Dynamics Boss Consulting is one of the market's fastest-growing business transformation consultancies, with a strong track record of successfully delivering some of the largest and most complex transformation programmes globally, enabled by SAP S/4HANA, Microsoft Dynamics, Oracle, Salesforce etc... We partner with large international organisations, supporting them on their transformation journeys by defining IT strategies and designing future operating models. As part of our continued rapid growth, we are looking for a Practice Director - Microsoft Dynamics to join our leadership team and play a key role in the next phase of our journey. This role is ideal for someone who has built a successful consulting career and is looking to take the next step in a dynamic and entrepreneurial environment, with the opportunity to shape both their role and the wider practice. The Role You will bring deep expertise in Microsoft Dynamics and take ownership of client delivery, leading large-scale transformation programmes while developing new and existing client relationships. You will be involved across the full lifecycle: from initial engagement through to delivery and realisation, acting as a trusted advisor to senior stakeholders and a key escalation point across programmes. Programme Delivery • Operate as a senior leader across functions, technologies, and geographies within large, blue-chip organisations, • 10+ years' experience, with at least 8 years operating at Manager or Senior Manager level, managing both consulting and client-side teams, • Exceptional communication and organisational skills, with the ability to engage effectively with stakeholders at all levels, from analysts through to C-suite, • Proven ability to shape and build high-performing teams by identifying and engaging the right internal and external resources, • Extensive experience across the full Microsoft Dynamics implementation lifecycle, including team development and delivery governance, • Strong programme management capability - strategic in outlook but comfortable operating hands-on when required Business Development • Account ownership and responsibility for the successful delivery and growth of client engagements, • Strong pre-sales experience, including securing new business, developing proposals, and managing commercial contracting, • Act as a key partner contact within the Microsoft Dynamics ecosystem, building and maintaining strategic relationships, • Extensive experience in vendor and partner management processes IT Advisory & Technical Consulting • Deep expertise in Microsoft Dynamics (eg Dynamics 365 Finance & Operations, CE, Business Central), • Provide strategic and functional advisory services to large organisations, with the credibility and gravitas to influence senior stakeholders, • Experience defining and implementing delivery methodologies and project governance frameworks About You You are a highly motivated self-starter who thrives in a fast-paced and evolving environment. You are confident, personable, and a strong communicator, with a collaborative mindset and a focus on outcomes. You bring proven experience delivering complex, technology-enabled transformation programmes centred on Microsoft Dynamics, and you are comfortable operating at both strategic and detailed levels. You demonstrate integrity, accountability, and professionalism, and expect the same from those around you. Typical Responsibilities • Leading multiple delivery teams across Microsoft Dynamics solution implementations, • Managing international transformation programme rollouts, • Driving pre-sales and business development activities, • Delivering Microsoft Dynamics solutions to enterprise clients, • Advising clients on transformation and implementation strategies, • Owning and signing off all stages of the implementation lifecycle (requirements, design, build, test, change management, go-live, support), • Reporting directly to C-level sponsors and managing multiple senior stakeholders, • Leading stakeholder engagement and driving adoption of enterprise solutions, • Contributing to technical strategy, including hands-on involvement in solution design where required, • Managing end-to-end vendor processes (RFI, RFP/ITT, negotiation, selection, business case development, contracting, and delivery oversight) Benefits • Full-time, • Hybrid working model (home, client site, and office), • Competitive base salary and bonus scheme, • Generous holiday allowance, pension contributions, and investment in professional development and recognised training Culture & Ethics We achieve success through teamwork, mutual respect, and a shared commitment to excellence. We value ambitious individuals who are eager to grow, embrace challenges, and continuously learn. We prioritise employee wellbeing, encourage a healthy work-life balance, and believe in enjoying the journey as much as the outcomes.

AV Account Manager – Independent Media Agency Are you driven by the opportunity to make an impact while working in a fast-paced media agency environment? We’re looking for an experienced AV Account Manager to join the team and help deliver high-profile, results-driven campaigns. The Role As an AV Account Manager, you will play a key role in delivering successful campaigns through your strong background in media planning and buying. You’ll work alongside a well-established team, support the development of junior executives, and collaborate closely with clients to understand their goals and deliver effective media solutions. Key Responsibilities • Lead the planning and buying of AV media campaigns, ensuring strong performance and delivery., • Support and mentor junior team members, providing guidance to help them develop and achieve campaign objectives., • Build and maintain strong client relationships, acting as a primary contact and ensuring campaigns align with client goals., • Use planning platforms such as MediaOcean, TechEdge, DV360, AdDynamix, and similar tools to optimise campaign performance and efficiency.

Senior Customer Success Manager – Insurance SaaS | London/Chelmsford | Hybrid Eurobase is looking for an experienced Senior Customer Success Manager to join our growing Insurance division, working with enterprise clients using our Synergy2 platform across the global (re)insurance market. You’ll manage a portfolio of enterprise (re)insurance clients, acting as their primary point of contact and trusted advisor. Working closely with clients and internal teams, you’ll drive adoption, optimise processes, and support long term client success. Key Responsibilities • Build strong relationships with enterprise (re)insurance clients, • Drive platform adoption and identify optimisation opportunities, • Monitor client engagement and proactively manage risk, • Support contract renewals and contribute to upsell opportunities, • Collaborate with Product, Delivery, and Sales teams, • Communicate confidently with operational and senior stakeholders About You • Experience in Customer Success, Client Success, or Strategic Account Management, • Background in either insurance, reinsurance, SaaS, Fintech, • Proven ability to manage enterprise client relationships, • Strong stakeholder management and problem solving skills, • Experience driving adoption and delivering measurable client outcomes, • Experience with CRM tools (Hubspot), • BI/reporting tools, • Enterprise SaaS platforms Why Join Eurobase? • Work with global (re)insurance clients, • Join a collaborative and growing team, • Hybrid working model, • Opportunities for career growth and development 📩 Apply directly 💬 Connect with Nancy Tamplin on LinkedIn and drop her a message 📞 01245 455378 | 📩

Harris Hill is recruiting a Corporate Membership Officer on behalf of an international membership organisation working on global water and environmental challenges. Location: London (hybrid) Salary: Up to £37,515 Benefits: Pension, private medical insurance, travel insurance and generous annual leave This is a commercially focused role combining new business development (60%) with account management (40%), managing relationships with corporate and academic members and driving new partnerships and income. Key responsibilities: • Manage and grow a portfolio of corporate and university members, • Deliver the full membership lifecycle from prospecting to renewal, • Secure new members, sponsorships and commercial opportunities, • Maintain a strong sales pipeline and meet income targets, • Work closely with internal teams and represent the organisation at events About you: • Proven experience in B2B sales and account management, • Strong communication and relationship-building skills, • Confident working with senior stakeholders, • CRM experience (Salesforce desirable), • Organised, proactive and commercially minded Experience in a membership body, charity or international organisation is desirable. This is an exciting opportunity for a confident and commercially minded account manager to join a mission-led organisation with a truly global footprint. If this sounds like you and you’re keen to hear more, please send your CV to . Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information. As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Member Experience Manager - National £75k plus bonus London/Hybrid Our client is seeking a Member Experience Manager to lead and elevate the in-club experience, driving member growth, engagement, and retention. This role is central to delivering a consistent, high-quality member journey and ensuring club teams bring the brand promise to life. The Role You will own the end-to-end in-club member experience—from first visit through to long-term retention—ensuring service standards, staff capability, and product adoption deliver meaningful member outcomes. Working cross-functionally with Marketing, Operations, Learning & Development, and Franchise teams (both locally and internationally), you will embed best practices and drive consistency across the network. Key Responsibilities Lead Member Experience • Own all in-club touchpoints from tour through to retention, • Improve tour quality, conversion, onboarding, and cancellation-to-save performance, • Deliver a best-in-class member induction and onboarding experience, • Lead rollout and adoption of approved in-club products and services, • Support new product launches and pilots, • Train teams to confidently deliver and promote products, • Create and embed scalable playbooks across key member journeys, • Ensure consistency across clubs and alignment with global best practice, • Design and deliver engaging training programmes for club teams, • Improve staff capability in service delivery, equipment knowledge, and member engagement, • Partner with presale teams to maximise conversion and member experience, • Coach and support club teams through in-club visits, • Embed a culture focused on member outcomes and meaningful interactions, • Monitor member feedback (OSAT) and identify trends, • Translate insights into actionable improvements, • Increased member growth and retention, • Improved tour conversion and onboarding adoption, • Higher product utilisation rates, • Strong experience in customer experience, operations, or multi-site environments, • Excellent communication, training, and stakeholder management skills, • Data-driven with the ability to turn insights into action, • Hands-on, collaborative, and highly organised, • Passionate about delivering exceptional customer experiences We are here to support recruitment in the fitness industry and have produced videos on CV writing, interview preparation, guides to fitness jobs and many more that can be seen on our blogs or on our YouTube channel, click on a couple of examples below to check them out. Only applicants meeting the strict criteria outlined above will be contacted as part of the shortlisting process. Videos CV Writing - Interview Preparation - Find many more at - Blogs Interview Prep - Why Work in Fitness -

Ad Ops / Platform Manager (Biddable & Data Infrastructure) London | Hybrid (3 days p/w) | Salary to £55,000 This is a behind-the-scenes but business-critical role sitting at the heart of how global biddable campaigns are structured, tracked and delivered. You’ll own platform infrastructure across a major global automotive client, ensuring everything from GMP to Meta is set up correctly, integrated properly and enabling best-in-class activation across international markets. If you understand how platforms actually work under the hood, this is where you step up in impact. Why this role stands out • Work across a complex, global account with advanced biddable infrastructure, • Own platform setup and data flow across GMP, DSPs and social platforms, • Central role connecting activation, data, analytics and operations, • Exposure to global teams and large-scale multi-market projects, • Opportunity to build out platform best practice and influence how teams operate Role & Responsibilities • Own platform infrastructure across GMP (DV360, SA360), Meta and other key platforms, • Manage account structures, user access, integrations and governance across markets, • Lead platform setup and onboarding for new clients and restructuring projects, • Ensure data flows correctly between platforms and into analytics environments, • Coordinate across activation hubs, analytics, tagging and finance teams, • Manage and develop one analyst while working closely with offshore support teams Skills & Experience You should have specific experience in at least 3 of the following areas… • Creating new ad accounts in Meta (including all integrations), • Creating new ad accounts in Google Ads (including all integrations), • Enabling integrations between ad accounts (e.g. connect ad accounts into SA360, link CM360 and DV360, or similar), • Project management involving several different people and/or teams, • Working with offshore teams, • Documenting processes, • Owning user management across a large set of ad accounts (including security and hygiene checks) This is not an activation role. It’s for someone who understands that the quality of platform setup is what ultimately drives performance and wants to own that layer at scale.

Driving innovation in learning design. Working with a vibrant, diverse team. Unlocking talent at some of the best-known brands, globally. Sound appealing? We are looking for a highly creative Design Manager, someone obsessed with learning and helping people think differently, to join our growing team at The Smarty Train. Can you create unique, dynamic and immersive learning experiences in virtual, face-to-face and digital formats? Do you want to help bring to life global learning journeys? Graduate programmes? Executive events? Pioneering training interventions? Then keep reading. With an exciting new office, regular socials & wellbeing initiatives, free snacks, a dog-friendly space, and hybrid working, we’ve got it all! What would you do in this key role? Here’s a snapshot; • Design high-impact learning experiences – for Early Talent through to leadership - using behavioural science, learning science and human-centred design principles for both virtual and in-person formats, • Develop detailed session designs, including learning content and production requirements, • Critically evaluate design concepts to ensure alignment with learning outcomes, constraints and client needs, • Create learning materials - physical, digital and e-learning assets - with support from the Creative Team, • Lead low-to-mid-complexity projects and contribute significantly to high-complexity design work, • Manage workload and team coordination across multiple client projects with flexibility and strong organisation, • Master TST’s unique methodology and apply it to different client contexts, • Demonstrate and champion TST’s values in day-to-day work, • Build and maintain strong working relationships with clients and key stakeholders, • Support business development activities across the team, including proposals, RFP responses and sales-related tasks, • Understand chargeability, profitability and commercial drivers to ensure efficient and effective client service, • Stay informed on industry trends, market developments and emerging best practices, • Contribute to internal training and capability building across the TST team You’ll thrive in this role if you have… • Strong consulting capability, including structured thinking, clear problem framing and the ability to guide clients through complexity, • Proven ability to build and maintain positive, trusted relationships with clients and stakeholders, • Analytical mindset with the ability to contribute to complex problem solving, • Ability to bring fresh ideas, insights and expertise to a fast-paced, evolving environment, • Able to stay calm under pressure and manage multiple priorities with a self-directed, organised approach, • High-quality communication and collaboration skills, • Strong attention to detail, • Creative thinker who can generate new approaches and solutions You’ll bring this fantastic experience…. • Proven experience designing immersive or experiential learning interventions, with the ability to shape strategic learning approaches, • Demonstrated ability to craft high‑quality written content for diverse audiences, including senior stakeholders and clients, • Track record of building, managing and deepening client relationships, acting as a trusted advisor throughout project delivery, • Applied understanding of learning and behavioural science principles, with the ability to integrate them into learning design and recommendations, • Strong background in the L&D or Talent Development space or similar This role could be a great fit if you…. • Are obsessed with learning and helping people to think differently, • Understand how to utilise the outputs of user research and account for them in the design of learning experiences, • Love writing and telling inspirational stories with science and facts, • Have a growth mindset and aptitude for strategic thinking, • Mix analytical thinking with creative flair, • Have a clear eye for detail, • Are self-driven and motivated If you would like to hear more about this exciting role, please get in touch for the full job description, or submit your CV and cover letter to Location: London Bridge area SE1/Hybrid Contract duration: Permanent Employment Type: Full-time Salary: £42k per annum Benefits include: • Private healthcare including dental cover, • Enhanced maternity and paternity pay, • Performance related bonus, • Employee referral scheme, • Life insurance, • Workplace pension, • 25 days annual leave plus bank hols, long service award up to 5 days, and option to purchase additional annual leave, • Bank holiday swap option, • Additional day off on birthday, • Volunteering days, • Employee Assistance Programme (EAP) including GP appointments 24/7., • Learning Allowance e.g., for use on books/subscriptions/podcasts, • A wide variety of wellbeing and social activities

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will combine onboarding expertise, relationship management, and proactive engagement to ensure customers achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing: • Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days., • Facilitate live onboarding sessions, training calls, and workflow walkthroughs to ensure early adoption., • Utilize automation tools and standardized playbooks to streamline onboarding steps and communications., • Track and report onboarding progress, time-to-value metrics, and customer activation milestones., • Own a defined book of business of low- to mid-touch accounts and build strong, trust-based relationships with key users and stakeholders., • Conduct periodic check-ins, health reviews, and account touchpoints to monitor satisfaction and product adoption., • Serve as the customer advocate—collect feedback, identify friction points, and share insights with Product and Support teams., • Analyse customer usage patterns, engagement data, and health scores to identify adoption gaps or risks., • Design and deliver best-practice recommendations that drive product utilization and customer ROI., • Identify at-risk accounts, perform root-cause analysis, and partner with internal teams to develop mitigation plans., • Collaborate closely with Sales, Renewals, Product, and Support to ensure a seamless customer experience., • Participate in renewal preparation for your book of business and support expansion conversations., • Support one-off customer projects requiring configuration, data review, or workflow customization., • Provide timely and accurate email and call-based support for product inquiries, escalating as appropriate and providing follow through to ensure resolution for the customer., • Identify upsell and cross-sell opportunities based on customer needs and product usage insights., • Partner with Sales to influence expansion and renewal outcomes. What we’re looking for: • 3–5 years of experience in Customer Success, onboarding, support, or operations in a SaaS environment., • Fluency in both English & German language skills, ability to read and write in both languages., • Proven ability to manage customer relationships and drive adoption in a structured, metrics-driven role., • Strong written and verbal communication skills, including customer presentations or training delivery., • Proficiency with CRM systems, automation tools, and (ideally) customer success platforms., • Excellent organizational and time-management skills; comfortable managing multiple accounts simultaneously., • Strong problem-solving abilities, with the confidence to troubleshoot issues and navigate complex scenarios., • Ability to follow and improve standardized processes while maintaining a customer-first mindset. What’s in it for you: • Hybrid work arrangements and competitive paid time off programs., • Comprehensive commercial medical insurance coverage to meet all your healthcare needs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Great pension scheme to save for your future, and so much more! #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Innovation Commercialisation Manager Division: Commercial Strategy & Development EMEAO ABOUT MONSTER ENERGY Monster Energy Company, based in Corona, CA is a NASDAQ listed entity and the owner of (amongst others) the Monster Energy drinks brand. The Monster Energy Company has grown to a company of over 6500 employees. Monster Energy drinks are now sold in approximately 141 countries and territories. Monster Energy was established in the UK and Ireland at the end of 2008 and operates the supply, sales, distribution, and marketing business of the Monster Energy group across Europe, Middle East, Africa, Oceania and South Pacific (EMEA&OSP). Sales for the EMEA&OSP region were over 170 million cases in 2024. POSITION OVERVIEW As a core member of the Innovation and Portfolio Optimisation team, within the Commercial Strategy department, the Innovation Commercialisation Manager will be driving our Strategic Innovation plans to shape the future of our energy portfolio. The role will own the commercial stages of our NPD Checkpoint process, will shape the 1-3 YR NPD pipeline, and will lead the development of compelling sales tools that drive launch excellence and in-market impact. The role requires confident cross functional influence and ability to turn category insights credible selling tools to ensure Innovation lands with clarity and consistency across EMEA. KEY RESPONSIBILITIES & DUTIES Commercialisation • Lead the development of launch-ready sales tools that clearly articulate proposition, role, and execution requirements., • Own and drive the commercial stage-gate (Checkpoint) process, optimising plans from ideation through CP2 and CP3., • Consolidate country launch plans to ensure consistency, and commercial effectiveness., • Continuously improve commercialisation processes to increase speed, clarity and decision quality., • Act as a key partner to priority markets, supporting to optimise plans ahead of launch., • Lead clear, concise performance communications to the wider business. Commercial Planning • Develop high-impact commercial tools and presentations to support the Commercial Brand Platform strategy., • Deliver competitor and category analysis (EMEA and US) to inform future platform, format or flavour opportunities., • Translate insight and performance data into clear recommendations for senior stakeholders. This list is for guidance only and the post holder will be required to undertake additional duties in line with the changing needs of the business. SKILLS & EXPERIENCE • Strong commercial or category experience within commercial planning, category development, account management or related roles., • Proven ability to translate insight and data into clear commercial recommendations and launch tools., • Confident cross-functional influencer, comfortable working across markets, brand, sales and leadership teams., • Highly organised, able to manage multiple workstreams with pace, structure and accountability., • Self-starter mindset with the confidence to shape and evolve a developing role while role-modelling Monster values. If this sounds like the right next step, I’d love to speak with you. Or click “Apply Now” to be considered for this vacancy. The Advocate Group is a leading recruitment partner to the FMCG and consumer product sectors. We are an equal opportunities employer and welcome applications from all suitably qualified individuals, regardless of race, sex, disability, religion/belief, sexual orientation, or age. By applying for this role, you are agreeing to our Privacy Policy, which can be found on our website. Please note that The Advocate Group is acting as an employment agency in relation to this vacancy

Business Development Manager (Construction) London Full time | Permanent This organisation is a specialist development advisory consultancy, formed as an extension of an established property developer with a strong track record of delivering high quality, design led urban schemes. The business provides end-to-end advisory services across the full development lifecycle, supporting clients from early stage feasibility through to delivery and exit. Core services include financial modelling, development programming, procurement and cost management, planning and statutory consents, project delivery, and sales/disposal strategy. Operating with a flexible model, the team can engage at any stage of a project - whether providing targeted input or managing the full process. The consultancy is particularly focused on complex or high impact developments, with a reputation for unlocking value in challenging opportunities and helping clients maximise returns while mitigating risk through structured, commercially driven advice. Role Overview The Business Development Manager will play a key role in driving growth by identifying new opportunities, developing client relationships, and increasing market presence. This position combines strategic planning with hands-on business generation and relationship management. Target Clients • Banks, • Investment funds, • Local authorities, • Real estate and development organisations Key Responsibilities • Proactively identify and pursue new business opportunities through research, networking, and direct outreach, • Develop and execute strategies to grow revenue and strengthen market position, • Build and maintain strong relationships with clients, partners, and key stakeholders, • Understand client requirements and position tailored advisory solutions, • Lead negotiations on commercial terms, contracts, and agreements, • Work closely with internal teams to align business development with service delivery and go-to-market plans, • Monitor market trends, competitor activity, and industry developments to inform approach, • Maintain accurate reporting on pipeline activity, performance, and opportunities, • Represent the business at industry events, conferences, and networking forums Skills & Experience • Degree in Business, Marketing, or a related discipline (MBA advantageous), • Demonstrated experience in business development, sales, or account management, • Strong commercial acumen with excellent negotiation and influencing skills, • Confident communicator with strong presentation ability, • Proven ability to build and sustain long-term client relationships, • Strategic mindset with strong analytical and problem-solving capabilities, • Self-driven, target-oriented, and comfortable working both independently and collaboratively, • Proficient in CRM systems and Microsoft Office Success Measures • Delivery against revenue and sales targets, • Acquisition of new clients and quality of opportunities generated, • Client retention and satisfaction, • Growth into new sectors or markets, • Development of a strong professional network and partnerships

The Company This is an amazing opportunity to join an innovative and award-winning food brand, highly regarded for their delicious, nutritious products. With new sustainable packaging and a recent expansion of their frozen range, the business is experiencing phenomenal growth. They’re now looking for a tenacious and proactive Supply Chain Manager to help take the business to the next level. The Role Reporting in to the Head of Supply Chain, you will ensure that the day-to-day running is smooth and effective. Working closely with the commercial team, you’ll co-ordinate the demand forecast and production planning, taking into account retailer needs and manufacturing partner capabilities. You will ensure inventory is managed and aligns with internal systems, ordering stock as and where required to mitigate waste and risk. The relationships you build and maintain with suppliers, manufacturers and partners will be vital in securing continuous supply. You will navigate any challenges that may arise within the supply base, analysing and investigating to resolve any distribution or availability issues and ensure best-in-class service to customers. Continuous improvement is another key part of this role, and you will identify opportunities for improved efficiencies in the supply chain and ways of working with suppliers and manufacturers. You will support with developing sustainable solutions for new channels and or products, and will lead execution stages of gated development processes to enable NPD and EPD projects to be launched successfully. The Candidate We are looking for a motivated and confident Supply Chain Manager with 4+ years of experience in supply chain within food manufacturing or retail FMCG. You will be a self-starter, comfortable working on your own initiative as well as being hands-on and collaborative as part of a team. With a strong continuous improvement mindset, you will be commercially minded and analytical, able to manipulate data with ease with your excellent Excel abilities. You’ll have great attention to detail and exceptional time management, able to work at pace and be flexible around evolving company priorities. Experience with chilled products and UK retailers will aid with your success in this role. Ref: 6968 Due to the large number of applications our opportunities attract, it sometimes takes us time to thoroughly review and consider them all. We endeavour to respond to every application within 5 working days, however if you have not heard from us within this timeframe, we are sorry to say your application for the role has not been successful. To support you in showcasing your best self, we make sure that any necessary accommodations, whether physical or non-physical, are provided to assist you throughout the job application and interview process. Also, please note that we are only able to accept and respond to applications from candidates with eligibility to work in the UK and those who hold valid work visas.

Key Responsibilities (Some not all) Bidding and Strategy: • A champion of transparency must seek to understand the broader development / project context and seek to bring design and build solutions that help to achieve successful outcomes for Bovis., • Responsible for setting and establishing the cost planning strategy and timeframes and assessing resource requirements for agreement by Management., • Ensure that other disciplines such as, Project Management, Procurement, Design Management, Planning, Legal, Insurance, Construction and Commercial Management are providing the appropriate input into the cost planning process., • Ensure all required peer and manager reviews are completed prior to Bovis governance gateways. Attain cost plan endorsement by Cost Planning Director., • Responsible for all inputs into the cost sections of the relevant governance review documentation., • Ensure internal governance process is robust with independent input on cost management., • Production of documents for Management reviews at required milestones in accordance with Bovis Governance., • Able to accurately quantify and price cost plans from Development Briefs / Feasibility stage through to Contract Price with preferred contractor., • In collaboration with the commercial team, secure market prices for trade packages and analyse same against cost plan allowances. Ability to price on a Labour, Plant and Materials basis from first principles is desirable but not essential., • Accurate forecasting of current trade rates., • Preparation, review and analysis of Preliminaries for first and second stage bids including producing standard preliminaries in accordance with the proposed bid strategy. Incorporating implications of :- programming requirements, methodology, phasing, logistics etc., • Incorporate implications of programming requirements, methodology, phasing etc into cost plans / prelims., • Take off quantities using information ranging from RIBA Stage 0/1 to RIBA Stage 4., • Management of external consultants (EQ Bill of Quants Consultancy), including initial engagement, appointment, issue of information, quality control, and ensuring submission and return in line with the programme., • Negotiate with sub-contractors / assess sub-contractor proposals. Design and Cost Control: • Manage and input into the developing design in accordance with the cost plan., • Responsible for proactively participating in design workshops to develop the concept through particular design challenges or value engineering to ensure there is consistent appreciation for the priorities of needs vs wants and challenging the status quo., • Support project teams with change control and major variations (during conversion and delivery). Maintain a “Running Sheet” of changes to inform cost shifts between design milestones., • “Design to Cost” - Challenge the project and design teams to design efficiently and within the cost plan. Continually analyse the design against the cost plan assumptions, design brief/target design metrics and benchmark projects., • Assess design options and provide guidance on their viability to the project team., • Act early in identifying opportunities to optimise the design to minimise abortive design work., • Support project teams in the evaluation of commercial risks., • Make an assessment of the risk and opportunity within the design to allow you to include an appropriate allowance for contingency., • Take into account the contract conditions together with their impact, i.e. warranties, insurance, bonding, design and construction implications etc., • Actively contribute to the team’s delivery to the Bovis Global Minimum Requirements (GMRs) of safety during conversion including active contributions to the Risk & Opportunity at Design (ROAD) and Principal Designer process to eliminate hazard and risk in development, construction, and operation., • Create, participate and evaluate value engineering solutions and value management strategies., • Act early in identifying opportunities to optimise the design to minimise abortive design work., • Support project teams in the evaluation of commercial risks., • Make an assessment of the risk and opportunity within the design to allow you to include an appropriate allowance for contingency., • Take into account the contract conditions together with their impact, i.e. warranties, insurance, bonding, design and construction implications etc., • Actively contribute to the team’s delivery to the Bovis Global Minimum Requirements (GMRs) of safety during conversion including active contributions to the Risk & Opportunity at Design (ROAD) and Principal Designer process to eliminate hazard and risk in development, construction, and operation., • Stay up to date with the current inflation forecasts and apply these to your project using the inflation calculation templates. Maintain an awareness of the market conditions and published reports effecting inflation to be able to justify the inflation amount included within your cost plan. Credentials • Maintain CSCS card for the role, • Professional Construction Qualifications relevant to the role or qualified by appropriate level of experience (as noted below), • Have a related Chartership such as MRICS / MCIOB Essential Skills, Knowledge, Experience and Behaviours Skills • Able to prepare contract documentation for external parties ready for engrossment., • Advanced Data and Analytics including se of Power BI, • Advanced word-processing, Excel spreadsheet packages and cost management software, • Build and hold relationships with key stakeholders., • Strong Commercial acumen, • Tendering subcontract works packages of medium to high value, • Time management and prioritising tasks in order to meet deadlines, • Value engineering, • Ability to contribute to value engineering as part of the design process, • Allocation of scope to trade packages, • Be able to produce detailed prelim forecasts., • Understand and apply cost planning & financial procedures and reporting tools, • Understanding of various procurement routes, including the RIBA design processes., • Fully understand benchmark databases and the data held within them., • Good understanding of building technology / construction methods, • Key design metrics and KPI’s, • Market Rates & Cost Trends, • Measurement rules, • Strong understanding of various procurement routes, including the RIBA design processes., • Subcontractor market, • Understand consultant and clients requirements within tender documentation., • Extensive experience in construction, including a sound knowledge of Construction methodology, process and sequence, • Being able to peer review work produced by other members of the cost planning and commercial team., • Being able to work on bids alone depending on scale / complexity, or working as part of a team on large scale projects., • Coordinating / Leading all aspects of the commercial offer on bids / tenders, • Managing external consultants, • Mentoring and Training junior staff members., • Presenting to senior stakeholders, • Proven track record of working on bids / projects across multiple sectors, • Proven track record of working on various bid stages included Stage 1 (initial tender) and Stage 2 (Conversion into contract / PCSA). Reviewing subcontractor tender offers and subcontractor tender analysis produced by the commercial team to ensure a robust cost position., • Ability to join up a wide range of complex issues and understand how they relate to each other., • Takes accountability and ownership of all areas of their work., • Attention to detail, ability to flex to meet business plans and drive to meet key dates., • Collaborates across the organisation and external teams. Communicates the strategy and maximises outcomes for all parties., • Drives a culture of safety and quality and embeds best practice to set the standard in the organisation and the industry., • Provided evidence based outcomes for all the work they produce., • Flexibility and openness of approach and willingness to work as a team player, • Provides guidance, leadership, mentoring, technical coaching and sets an example for junior members of the team., • Levelling existing knowledge to continuously improve processes to achieve efficiency., • Uncompromising discipline and rigorous approach to follow the process and close bids / tasks out. We will provide: • Car allowance, • Flexible and hybrid work options, • Up to 10% employer pension contribution, • Private medical health benefit, • Life assurance, • 25 days annual leave with the option to buy or sell additional days, • 3 days wellbeing leave in addition to annual leave, • Health and wellbeing support and initiatives, • 24/7 confidential Employee Assistance Programme including direct access to Talking Therapies and Coaching services, • Discounted gym membership to over 2,500 gym’s nation wide, • Industry leading parental leave

Insight, Data, Reporting & Improvement Manager Contract: Professional Services, Production & Technology Location: London, EC3M 4BY Hours of work: 36 Contract Type: Permanent We are seeking an Insight, Data, Reporting & Improvement Manager who will provide essential structure, coordination and accuracy across the account. This role underpins the effective management of data, governance, systems, reporting and communication across multiple countries, ensuring alignment with both Arcadis and ISS policies and procedures. The successful candidate will play a key role in supporting operational delivery, workplace strategy, programme governance and account development, ensuring information is reliable, accessible and supports informed decision-making. Job Description We are looking for someone who plays a central role in maintaining high-quality client delivery, internal alignment and the creation of contract and workplace strategy documents and presentations. This position supports governance requirements, account development planning and the overall management of account repositories, systems and administration. Acting as part of the Insight, Data, Reporting & Improvement function, the role ensures business governance, data integrity and communications are consistently applied across all countries. Key Responsibilities • Ensure governance, administration and data accuracy at country level, aligned with Arcadis and ISS policies and procedures., • Manage and maintain business data, reporting and insights to support operational delivery and decision-making., • Oversee the structure, maintenance and effective use of SharePoint and other key systems across the account., • Maintain operational and site-level data, ensuring accuracy, accessibility and consistency across multiple countries., • Produce workplace strategy documents, reports and high-quality presentations to support client and account needs., • Manage contract documentation and support administration requirements across the account., • Coordinate account-wide communication activities, including monthly updates and newsletters., • Liaise with key stakeholders including ISS Communications, Marketing, Business Intelligence and Data & Reporting teams to ensure aligned messaging and outputs., • Utilise CAFM systems (e.g. Tririga, Maximo) and support data integrity across platforms., • Support reporting and insight generation, with tools such as Power BI (desirable), ensuring dashboards and outputs are accurate and meaningful. Professional and Personal Competencies/Qualifications • Highly organised, proactive and detail-oriented with strong ownership of accuracy and governance., • Strong experience in data management, reporting, systems administration or similar functions., • Confident creating polished documents, reports and presentations for senior stakeholders., • Strong communication skills, with the ability to coordinate across multiple teams and countries., • Able to manage multiple tasks, stakeholders and deadlines in a fast-paced, multi-country environment., • Skilled in digital tools, including SharePoint, CAFM systems and collaboration platforms., • Experience working within structured governance frameworks and corporate policies., • Familiarity with Power BI or similar reporting tools is desirable. The Company ISS is a global leader in workplace and facilities management, helping organisations create environments where people and businesses can thrive. We partner with clients across sectors - from healthcare to finance - to deliver smart, sustainable solutions that improve everyday experiences. We’re proud to be an inclusive employer, committed to diversity, wellbeing, and supporting the Armed Forces community. As a Disability Confident employer, we’re committed to making our recruitment process accessible. If you require any adjustments, please contact our Resourcing Team - we’ll be happy to support you. Join ISS and be part of something bigger.