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Customer Service Assistant at Tacosmash (Birmingham, Ladypool road) (Immediate Start, Full-Time, Part Time, Flexible schedule). *Experience as Barista would be preferred though not essential. Join the vibrant team at Tacosmash, where flavor meets fun! We're in search of an energetic and personable Customer Service Assistant to help us deliver exceptional dining experiences to our guests. If you're passionate about food, love interacting with people, and thrive in a fast-paced environment, you might just be the perfect fit for our team. Key Responsibilities: - Warmly greet guests as they enter and ensure a memorable farewell as they leave, making them want to return. - Take orders with accuracy, providing recommendations and upselling our delicious menu items to enhance the customer experience. - Process transactions efficiently, handling cash and card payments with attention to detail. - Resolve any customer queries or concerns with empathy and professionalism, ensuring customer satisfaction. - Assist in maintaining the cleanliness and orderliness of the dining and counter areas, adhering to health and safety standards. - Participate in inventory control, ensuring stock levels are maintained for uninterrupted service. - Stay knowledgeable about our menu items, promotions, and any changes to share with customers effectively. - Work collaboratively with kitchen staff to ensure order accuracy and timely preparation. Requirements: - A positive, outgoing personality with excellent communication skills. - Previous experience in customer service IN a fast-food environment is preferred but not essential. - Ability to work efficiently both independently and as part of a team. - Flexibility to work in shifts, including weekends and evenings. - Basic math skills for handling transactions. - Must be eligible to work in the UK. We Offer: - A competitive hourly wage. - Flexible scheduling to fit your lifestyle. - A supportive and inclusive work culture where       everyone is treated like family. - Employee discounts on our mouthwatering menu. At Tacosmash, we believe our team is the secret ingredient to our success. If you're ready to bring your enthusiasm and skills to our team, apply today and help us spice up our customer's lives, one taco at a time! We can't wait to meet you!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to over 26 restaurants in Europe (France, Monaco, Belgium, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Be part of our AMAZING new opening in Birmingham and join our super start team as a Pizza Chef in La Bellezza Restaurant. OUR OFFER: 💰Highly competitive salary of £14.44 p/hour + Tronc Point! ❤️‍🔥Full time role (we require fully flexible availability, including finishing at 1am) 🔒Permanent contract 😎 2 consecutive days off per week 🏝️ 28 days paid holiday 🍝 Meal on shift: we serve the staff meal before the lunch and dinner shift 🏆 Employee of the month award 📈 Regular performance reviews and wage evaluations 🤑 Employee discount on food and drink at our restaurants 🧑‍🤝‍🧑 Referral scheme: "porta un amico" bonus scheme - £ 500 when you refer a friend 🏋️ Continuous trainings, team buildings and career opportunities 🌍 Geographical mobility in UK & Europe across all our venues 💥 And much mooore! YOUR MISSION: 👉 You will be part of a BIG kitchen team! 👉 You will be a part of our pizzeria team, creating our amazing pizza's for the masses!! 👉 As a Pizzaiolo in our restaurant, you will be responsible for crafting our Neapolitan style pizza's from scratch - preparing the dough, hand stretching and cooking the pizza in our wood/gas combination pizza oven. YOUR SKILLS: 🍕Big BIG Smile! 🍕Great energy, proactive attitude, and team spirit 🍕Boundless passion for pasta, pizza, tiramisu e tutti i buoni prodotti! 🍕Previous experience as a Pizza Chef/similar role is required 🍕English intermediate, Italian would be a plus MORE ABOUT US: Big Mamma is a group of Italian restaurants founded in 2015 in Paris. With more than 10,000 customers per day, unique and iconic locations and authentic 100% homemade cuisine, the group currently includes more than 26 restaurants between France, UK, Germany, Belgium, Spain and Italy. Apply today and we will call you!!

Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city, making this exhilarating sport safe, fun, and accessible for everyone. Whether you're seeking an adrenaline-packed day with friends or a lively evening with colleagues, Clays is the perfect spot for unforgettable, fun-filled experiences. JOIN US IN BIRMINGHAM As we expand locally and globally, we’re excited to announce our newest venue in Birmingham—our most thrilling location yet! This is your opportunity to help shape the future of Clays in one of the UK’s most vibrant cities. We're bringing the energy, excitement, and signature Clays experience to Birmingham, and we need passionate individuals to join us on this exciting journey. Careers at Clays are loaded with possibilities. We’re dedicated to not only growing our brand but also investing in the growth of our team. From top-notch training through Clayers Academy, to ample opportunities for personal development, we offer a vibrant workplace where independent thinkers come together to craft unforgettable experiences for our guests. We’ve been named one of the UK’s Best Workplaces in Retail, Hospitality & Leisure for 2024 by Great Place To Work UK! We’re all about creating a workplace filled with integrity, fun, and teamwork. But don’t just take our word for it—here's what our Clayers have to say: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” If you’re looking for a role where you can grow and be part of a dynamic, fun-loving team, join us as we make history—one shot at a time! CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. SUMMARY OF POSITION What's the Gig, you ask? Our Floor Team is key to the execution of our competitive socialising experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; - Serving food and beverage in a professional manner with high level of customer service - Perfect execution of our service wheel - Checking with guests to ensure they are enjoying their food and drinks - Presenting our F&B Kiosk and show the guests how to use it - Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner - Always strive towards best customer satisfaction - Execution of private and corporate events - Committing drink & food specifications to memory - Understanding of our technology - Communicating the business and technology to our guests - Maintaining H&S expectations - Making incredible recommendations based on your knowledge and training - Setting up for service - Completing curriculum of the Career Tree - Be a brand champion maintaining expectations and delivery at all times SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES - Able to demonstrate excellent communication skills - Able to work under pressure - Passionate about the food & beverage industry. - Experience in a high volume bar or restaurant is preferred but not essential. - 1 years of experience in the hospitality industry - Demonstrate an interest and drive for the hospitality industry WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £11.50 per hour as well as weekly Tronc service charge distribution. Other great benefits include: - Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service. - Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family. - Paid Breaks: We value your time and ensure you’re compensated for your breaks. - Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP. - Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays. - Celebration Day: An additional paid day off each year to celebrate something meaningful to you. - Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service. - Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme. - Volunteer Day: A paid day off annually to give back to your local community. - Birthday Gift: Choose a special gift to celebrate your birthday. - Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you. - Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme. - Hospitality Discounts: Access exclusive discounts via Hospitality Rewards. - Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to over 26 restaurants in Europe (France, Monaco, Belgium, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Be part of our AMAZING new opening in Birmingham and join our super start team as a Demi Chef in the Hot Section at La Bellezza Restaurant. YOUR MISSION: - You will be part of a BIG MAMMA kitchen team! - You will be working in the hot section and preparing our authentic Italian dishes from scratch. - You will follow the recipes and directions from the kitchen management. - You will be working alongside the Chef de Partie to help with training of the new chefs - You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent teamwork, leadership and communication skills - Previous experience as a Demi Chef - Excellent knowledge of Italian cuisine - Flexible availability, including weekends and evenings OUR OFFER: - Pay of £14.94 / hour + Tronc Point - Permanent, full-time position - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Regular training & growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.