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Level 3 Qualified Personal Trainer - Birmingham Kingsbury Road - Birmingham Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK, we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. . Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary. Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment. Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide. Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed. Your Benefits as a Fitness Trainer (Employed Role): Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love. Flexible Contracts - You can choose the hours you are contracted to. Funded First Aid Qualification - We've got you covered. Free Gym Membership for you + a friend or family member. Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support. 24/7 GP Access - Skip the queues and get expert advice anytime. Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance. Exclusive Discounts at top retailers. Pension Scheme & Share Options - Plan for your future with confidence. Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement: Zero-Risk Start - First month's rent 100% free! Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees. Ongoing Career Development - to advance your learnings and grow your earnings! Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Level 3 Qualified Personal Trainer - Sutton Coldfield - Sutton Coldfield Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK, we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. . Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary. Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment. Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide. Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed. Your Benefits as a Fitness Trainer (Employed Role): Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love. Flexible Contracts - You can choose the hours you are contracted to. Funded First Aid Qualification - We've got you covered. Free Gym Membership for you + a friend or family member. Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support. 24/7 GP Access - Skip the queues and get expert advice anytime. Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance. Exclusive Discounts at top retailers. Pension Scheme & Share Options - Plan for your future with confidence. Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement: Zero-Risk Start - First month's rent 100% free! Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees. Ongoing Career Development - to advance your learnings and grow your earnings! Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Level 3 Qualified Personal Trainer - Dudley - Dudley Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK, we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. . Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary. Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment. Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide. Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed. Your Benefits as a Fitness Trainer (Employed Role): Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love. Flexible Contracts - You can choose the hours you are contracted to. Funded First Aid Qualification - We've got you covered. Free Gym Membership for you + a friend or family member. Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support. 24/7 GP Access - Skip the queues and get expert advice anytime. Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance. Exclusive Discounts at top retailers. Pension Scheme & Share Options - Plan for your future with confidence. Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement: Zero-Risk Start - First month's rent 100% free! Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees. Ongoing Career Development - to advance your learnings and grow your earnings! Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

1. Background Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery. 1. Purpose of the Role The Senior Programmes Officer (Maternity Cover) is responsible for supporting the effective coordination, delivery, and development of a multi-country humanitarian programme portfolio. The role ensures continuity of programme implementation during the maternity cover period by maintaining strong partner relationships, overseeing programme progress, and supporting high-quality proposal development and reporting. The post holder will act as a key focal point for communication with implementing partners and internal teams, ensuring that programme activities remain on track, compliant, and responsive to evolving needs. The role also contributes to organisational growth through proposal development, donor engagement, and strengthening partnerships. 3.Terms of Reference • Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid), • Reporting to: Programmes Manager, • Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns, • Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements, • Full time/Part time: Full Time, • Travel: International travel may be required depending on programme and organisational needs. 1. Scope of Work and Key Responsibilities Programme Coordination and Partner Management • Maintain regular communication with implementing partners across multiple countries, • Coordinate programme activities to ensure timely and effective delivery, • Support negotiation and alignment with field teams and partners on implementation priorities, • Build and maintain strong working relationships with partners and stakeholders Proposal Development, Business Development and Donor Engagement • Lead the development of project proposals, concept notes, and budgets, • Contribute to business development efforts, including drafting marketing materials and supporting donor engagement, • Develop marketing and programme-related materials to support fundraising and visibility, • Build and maintain relationships with donors and external stakeholders Programme Monitoring, Reporting and Compliance • Review narrative and financial reports from partners for quality and accuracy, • Track programme deliverables, milestones, and deadlines across projects, • Maintain programme trackers, dashboards, and internal monitoring tools, • Liaise with Monitoring and Evaluation (M&E) teams to support programme tracking and learning, • Ensure documentation and data are organised, accurate, and up to date Financial Coordination • Coordinate closely with the finance team on budgets, forecasts, and expenditure tracking, • Review partner budgets and support financial planning processes, • Ensure alignment between programme delivery and financial requirements Design, Communications and Knowledge Products • Develop visual and written materials including presentations, one-pagers, capability statements, and reports, • Support media and communications outputs using design tools such as Canva and Adobe Creative Suite, • Contribute to internal and external communications materials to enhance programme visibility, • Support media-related activities, including content development and basic media training where required Capacity Building and Team Support • Provide training and guidance to implementing partners on project requirements and standard operating procedures (SOPs), • Develop and refine internal documents such as SOPs and guidance materials, • Support onboarding, training, and supervision of interns, • Provide support to colleagues across programme activities as required Systems, Learning and Operational Support • Maintain and update programme databases and information systems, • Support feedback collection processes, including surveys and learning inputs, • Contribute to problem-solving and continuous improvement across programmes, • Participate in calls across multiple time zones and undertake occasional travel as required Procurement and supply chain support • Support review of procurement requests, specifications, delivery schedules, and procurement documentation for completeness before onward processing., • Track status of procurement packages, purchase actions, vendor communications, and delivery milestones and flag bottlenecks for management attention., • Coordinate with the Operations and Logistics Officer in the field on shipment status, local sourcing issues, warehousing constraints, and asset receipt confirmation. Operational risk management • Identify operational bottlenecks relating to procurement timing, delivery sequencing, documentation gaps, or service support readiness., • Provide timely updates to the Programmes Manager on issues requiring escalation or re-prioritisation. 1. Qualifications and Experience • Degree or equivalent experience in international development, humanitarian studies, or a related field, • Minimum of 3 years of relevant experience in programme coordination, project management, or humanitarian/development settings, • Proven experience in proposal development, including budget preparation, • Strong experience working with implementing partners and managing multi-country programmes, • Experience reviewing narrative and financial reports and ensuring donor compliance, • Familiarity with working alongside finance and monitoring and evaluation (M&E) teams 1. Core Competencies • Strong organisational and coordination skills with the ability to manage multiple priorities, • Excellent written and verbal communication skills, with fluency in English required; Arabic is desirable, • Strong analytical and problem-solving abilities, • Experience developing presentations, reports, and programme materials, • Proficiency in Microsoft Office (especially Excel, Word, and PowerPoint); experience with tools such as Canva or Adobe, • Ability to work independently, take initiative and coordinate across multiple time zones in a fast-paced environment 1. Compliance, Safeguarding and Ethics The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations. The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements. The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders. Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Level 3 Qualified Personal Trainer - Birmingham Kings Heath - Kings Heath Join The Gym Group - and achieve your Personal Best Are you a passionate and people-focused Level 3 qualified Personal Trainer looking to build your career in a vibrant, supportive environment? At The Gym Group, we're not just a gym-we're a nationwide community making fitness accessible to all. With over 240 locations across the UK, we lead the way in providing a high value, 24/7 fitness experience that's inclusive, innovative, and engaging. Why Choose The Gym Group? We put people first-our members and our trainers! Here's why joining us is the best move for your career: Unrivalled Growth & Training - Our industry-leading induction and ongoing development programs give you the confidence and skills to grow your career and unlock new opportunities. . Flexibility that Works for You - Choose the hours that suit your lifestyle, with financial security through a guaranteed salary. Cutting-Edge Facilities - We invest millions every year in refurbishing our gyms and keeping them fitted out with the latest equipment. Official Hyrox Partner - Be part of the latest fitness trends with dedicated Hyrox training sessions in 120+ gyms nationwide. Supportive & Inclusive Community - Be part of a team that celebrates diversity, champions collaboration, and helps you succeed. Your Benefits as a Fitness Trainer (Employed Role): Guaranteed Salary & Financial Security - Enjoy a stable income while doing what you love. Flexible Contracts - You can choose the hours you are contracted to. Funded First Aid Qualification - We've got you covered. Free Gym Membership for you + a friend or family member. Work-Life Balance - With holiday pay, sick pay, and an Employee Assistance Programme for mental health and financial support. 24/7 GP Access - Skip the queues and get expert advice anytime. Tooth Fairy - Your smart dental companion - Supporting your oral health with expert guidance. Exclusive Discounts at top retailers. Pension Scheme & Share Options - Plan for your future with confidence. Want to Offer Personal Training Services too? We've Got You Covered with our Personal Trainer Rental Agreement: Zero-Risk Start - First month's rent 100% free! Keep 100% of Your Earnings - being self-employed means no cut for us, no limits, and no sneaky licence fees. Ongoing Career Development - to advance your learnings and grow your earnings! Free Promotion & Support - Get your name out there with in-gym advertising and social media exposure. Ready to take your PT career to the next level? Join a community that supports your growth, celebrates your success, and helps you thrive. Apply now and let's get started! Need assistance? If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to recruitment@thegymgroup.com or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!

Complaints Handler – Lloyds Banking Group (Remote) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence minimum 6 months previous experience in Complaints Handling in Financial Services within an FCA Regulated environment (UK). Start Dates: Various 2026 • Salary: From £30,000 per annum, • Location: Work From Home, • Training: 2 weeks then 2 weeks Grad Bay, • Contract: Permanent, Full Time (40hrs) (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • CIFAS and Sanctions checks, • Any other associated checks Job Profile Summary We are looking for a highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Successful candidates will be able to communicate clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. You will enjoy a fast paced environment and adapt well to change. The ideal candidate will ensure adherence to policies, training & competence scheme and risk frameworks at all times, whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines. TP and client values will be displayed at all times. Job Description • Work within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues., • Prepare routine letters, memoranda and reports for approval, while following up on pending issues., • Provide a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities., • Produce accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats., • Prepare moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports., • Develop personal capabilities using existing formal and informal training opportunities. Process and respond to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). • Collect and prepare standard data related to ongoing issues. Essential Experience: • Minimum 12 months experience of complaint handling in financial sevices regulated environement in the UK, • Excellent telephone manner, with the ability to build rapport with the customer to ensure they feel supported, receive best in class service at every touchpoint and have a clear understanding of next steps, • Excellent verbal and written communicaton, • Organised, able to confidently manage assigned workloads whilst prioritising targets and deadlines, • Objection handling whilst remaining professional Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

• Role: British Sign Language (BSL) Interpreters required!, • Start date: June 2026, • Location: Work from home, • Salary: £43.96 per hour (40 hours @£91,436), • Bonus: Bonus up to 10% PA, • Shifts: various shifts available within operationg hours, • Operational hours: 8am - 10pm Monday to Sunday, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Senior Business Travel Consultant - Remote - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo or Sabre GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: • Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently., • Arrange European and domestic travel, including flights, car rentals, and hotels., • Work independently, using your initiative to handle client inquiries and provide solutions without supervision., • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate., • Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy., • Proactively maintain and develop client relationships, offering support throughout the entire travel process., • Provide suitable travel options and suggestions to meet client requirements., • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed., • Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:, • Are proficient in air fares and ticketing, • Possess expert knowledge of the Galileo or Sabre GDS system, including reissuing (manual & automated) tickets autonomously, • Have great communication skills, fluency in English, both written and spoken is essential., • Have previous experience as a Business Travel Consultant., • Are well-organized, and capable of working to tight deadlines under pressure., • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers., • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems., • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success., • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues., • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our Benefits, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation support Working Hours & Conditions • Working hours are 80% core hours and 20 % Night Shifts., • This role follows a 10-week rolling rota, with the vast majority of your time worked during core business hours. (8am -17.30pm) Out-of-hours shifts (either 9pm-5am or 5am-1pm) apply in just 2 out of every 10 weeks, making this a predominantly standard-hours position. • This role will be an initial 2 year Fixed Term Contract, • Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham, West Midlands \n \nAbout Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation!\n\n\n We are looking for people who \n\n\n\t • Have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Are comfortable with an office based environment and have shift flexibility.\n\n\n What We're Looking For \n\n\n\t • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.\n\n\n What we offer \n\n\n\t • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Let us help you move to one of our hubs with relocation support\n\n\n Working Hours & Conditions \n\n\n\t • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t, • You will be required to work 1 weekend in every 7 weeks\n\n\n How We Work \n\n At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. \n\n For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume. \n\n Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you. \n\n Protect Yourself from Recruitment Scams \n\n All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - French Speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Transaction Tax Manager required by Big 4 Firm in Birmingham Your new company Transaction Tax Manager required by Birmingham Big 4 Firm who have extensive growth plans for the future. The team includes Corporate and Private Equity deal specialists, in addition to Restructuring and Fund/Management structuring specialists. The structure within the team offers unique development opportunities and a greater degree of job security through developing economic cycles. Your new role This is a dynamic and fast-moving environment and as the Transaction Tax Manager you will be working with clients of all sizes in all industries, working closely with the incredibly strong network of Transaction Tax teams around the world for a variety of transactions, from acquisitions of small family-owned businesses to high-profile newsworthy deals. You will be building and maintaining relationships with clients providing a high level service as well as winning work by proactively managing existing clients and supporting in winning new clients. Delivering on tax projects and utilising your technical expertise and practical business approach, you will successfully extract maximum value for both the client and Firm whilst managing risk appropriately. What you'll need to succeed The successful Transaction Tax Manager will be ACA/CA/ACCA/CTA qualified or an experienced Tax Inspector with Transaction Tax exposure. Excellent communication skills to build and maintain client relationships along with supporting and coaching junior staff. What you'll get in return My client offers excellent long-term career opportunities, with ongoing support and training for you to progress your career and the flexibility to deliver your role in the way that works for you. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. # 3357147

Service Engineer – Fire Why join our ADT team? We have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get: • Competitive basic salary with excellent additional earnings potential, • Optional overtime, • Generous callout payments – Best in the industry, • Travel Time – Averaging 3% of basic salary, • Engineering Commission scheme – Averaging 7% of basic salary, • Sales referral incentive scheme, • Pension – we match up to 7%, • 25 days holiday plus bank holidays, • Company Vehicle, uniform, all PPE, tools and ongoing training provided, • Industry leading Health & Safety and an employee assistance program, • Career progression opportunities - newly introduced Engineering career ladder 2022, • Our team average 20+ years length of service, • The opportunity to become a valued member of our Winning Team, • Staff referral scheme up to £5,000, • Rewards & recognition programmes Johnson Controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. As a business, Johnson Controls owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This position is working for our ADT brand. At ADT we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place. What you will do Our Service Engineers are involved in servicing Fire Alarm Systems. The successful engineers will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities. How you will do it • Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers., • To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials., • Ensuring your time is managed efficiently and jobs are prioritised correctly., • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate. What we look for Essential: • Experience within Fire & Security industry, • Driving license, • Ability to lift and climb ladders, • Had or have previous experience working in a customer facing environment Preferred: • Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA #RMDFL #UKENGINEERS

Senior People Partner - Customer Care and Support Functions - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleWe have huge growth ambitions here at Perk, and our commitment to achieve them has never been stronger as we navigate our journey to One Perk. We're scaling fast across multiple regions, integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Senior People Partner to join our team, partnering closely with Senior Leaders across Customer Care and Perk Events teams to embed 'Best for Perk' people strategies, which contribute to our high performance culture. This role is for someone who thrives in fast paced, scaling environments and knows how to balance commerciality with dedication to colleague experience in a hyper growth environment. Reporting to the Head of People Partners, you'll lead and develop another People Partner across the globe and collaborate across the People Team to ensure alignment, consistency, and impact in everything we do.If you've worked in progressive People teams, have a flexible approach, and know how to apply people strategy to commercial opportunities, we'd love to meet you.What you'll doBe a trusted partner to Customer Care and Support Functions • Work closely with our Customer Care and Support Function senior leaders to define, deliver, and embed the people strategy within these areas of Perk. With strong business acumen and coaching approach, you'll bring insight, challenge, and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity. Lead and grow your own team, • Manage and develop a team of People Partners, enabling them to partner global teams that span multiple functions and geographies. Set priorities, provide coaching, and remove barriers to success.Drive high performance at scale, • Define what great looks like by co-creating with business leaders and building with the business to implement better ways of working to drive success, embed better ways of working, and enable leaders and managers to lead with confidence, clarity and accountability.Build the foundations for growth, • Partner workforce planning, organisational design and talent development strategies that keep us agile as we grow.Champion employee engagement, • Our values are at the heart of everything we do here at Perk. You'll partner leaders to shape the employee experience across their teams and help us listen carefully, act on feedback and build a culture that people want to be part of.Lead through change, • With experience in leading change effectively, you'll partner leaders through fast-paced change with empathy and structure. You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Use data to make better decisions, • Bring a data-driven mindset to everything you do. Use people insights to create and test hypotheses, diagnose challenges or opportunities, track progress and measure impact.What success looks like, • We build a high-performing, values-led culture that supports growth and drives results. Teams deliver and exceed both business and people success metrics, • Managers and leaders feel equipped to drive performance, engagement and team development. They are confident and deliver against expectations throughout the entire employee lifecycle., • Our people strategy is embedded into day-to-day business decisions, not separate from them, • People insights such as engagement, churn, absence, and performance remain healthy, • Successful project delivery across the business and People Team What you'll bring, • Tenured experience in a People Partner role partnering in fast-growing companies, • Tenured experience working with a customer service or call centre department is a must, • Experience working within Spanish Employment Law., • A track record of partnering and influencing senior leaders, • Strong understanding of team design, high performance culture, leadership development and change management, • A coaching mindset and excellent communication skills. You know when to challenge and when to support, • A commercial approach to people work, with a focus on impact, data and action and balancing colleague experience, • Experience developing and enabling leaders through multiple methods including skills gap analysis, designing, delivering, and measuring training programmes., • Comfort operating across regions and time zones, with experience partnering international teams; ideally UKI, Spain, and the US. What you receive, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - Overnights (Fri-Mon) - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the Role:We are seeking a dedicated Senior Business Travel Consultant that is passionate about enhancing the experience of business travelers and is an expert in the Galileo or Sabre GDS system.Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You Will Do: • Provide first-class, 7-star service to business travelers, managing travel bookings, amendments, and cancellations efficiently., • Arrange European and domestic travel, including flights, car rentals, and hotels., • Work independently, using your initiative to handle client inquiries and provide solutions without supervision., • Communicate with clients via live chat, telephone, and email, ensuring all interactions are professional, friendly, and accurate., • Undertake travel reservations and amendments for Click Travel customers, prioritizing customer service and booking accuracy., • Proactively maintain and develop client relationships, offering support throughout the entire travel process., • Provide suitable travel options and suggestions to meet client requirements., • Ensure all service level agreements are met and actively maintain the Galileo GDS queues., • Mentor and support junior team members, assisting with their queries and quality-checking their work as needed., • Support the Team Leader and collaborate with colleagues to maintain a high level of service.We Are Looking for People Who:, • Are proficient in air fares and ticketing, • Possess expert knowledge of the Galileo or Sabre GDS system, including reissuing (manual & automated) tickets autonomously, • Have great communication skills, fluency in English, both written and spoken is essential., • Have previous experience as a Business Travel Consultant., • Are well-organized, and capable of working to tight deadlines under pressure., • Exhibit a positive and professional telephone manner, with confidence in interacting with clients and suppliers., • Are proactive in resolving customer queries and complaints, using their initiative to overcome problems., • Are flexible and willing to complete various tasks as needed, supporting the team and contributing to overall success., • Maintain a professional and positive attitude when dealing with suppliers, customers, and colleagues., • Motivate and encourage the well-being of the team, displaying a positive attitude at all times.Our Benefits, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation support Working Hours & Conditions • Permanent nights | 4 shifts per week (Mon, Fri, Sat, Sun) | 9pm-8am | Tuesdays, Wednesdays & Thursdays always off., • Role will be fully remote however you will be required to come into the Birmingham Hub for training and special events.How We WorkAt Perk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.Perk is a global company with a diverse customer base-and we want to ensure the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at Perk regardless of your appearance, where you're from, or anything else that makes you.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Sales Executive - UKI - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.The RoleJoin our sales team as an Sales Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel.We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones. But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!What will you be doing? • Prospecting and managing outbound and inbound leads for the UK & Ireland market;, • Presenting demos to potential clients and owning the follow-up until closing the deal (full sales cycle);, • Seeking to understand the needs of your target prospects and articulating the value that Perk provides which is most aligned to the needs of that customer;, • Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;, • Maintaining accurate information on prospects and interaction activities in Salesforce;, • Working closely with the Marketing team to develop new ways to increase awareness of Perk and to both evolve and improve the lead qualification process;, • Become an expert in Perk and our ever-evolving features.What will you need to succeed?, • Excellent communication and video presentation skills;, • Experience working with the UK and Irish Markets, • Fluent in English, both written and spoken, as if it were your first language, • Solid experience working in a Sales position and a demonstrated ability to be a pure hunter - proven track record of developing your pipeline through outbound initiatives;, • Proven track record of developing successful relationships with C-suite executives;, • Good understanding of B2B solution selling with a short sales cycle;, • Being hungry and ambitious, yet ethical and sound;, • Able to work as an individual contributor, but bearing in mind you are part of a team;, • Customer-centric mindset;, • You must have legal authorisation to work in Spain.Our benefits:, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkWe believe real connection happens in real life. That's why we follow an IRL-first approach, with most teams working together in person three days a week. Some roles, such as Customer Care, spend more time in the office to stay close to our customers and each other.Our hubs are designed for collaboration and focus, spaces where ideas flow, creativity sparks, and people thrive.We hire for potential, curiosity, and impact, not just formal credentials. What matters most is your ability to grow, learn, and make a difference.As a global company serving diverse customers, we want our teams to reflect that same diversity. Whoever you are and wherever you're from, you're welcome at Perk.At Perk, we use AI-powered tools to make parts of our recruitment process smoother and create a better experience for candidates, helping our Talent team focus on what matters most: connecting with people. Every hiring decision is made by real humans, our talent team and hiring managers, not by AI. How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Success Associate - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Senior Business Travel Consultant - German speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit www.perk.com to learn more.About the roleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Commissioning Engineer - Security Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This position is working for our Vindex brand. At Vindex we are passionate about making a positive impact on the lives of people all over the world. How do we do this? By working together to provide the most advanced security solutions. By protecting people and the environment. By giving back in the communities we live in. By solving today’s challenges while constantly asking “what’s next?” We are at the forefront of cutting-edge solutions that protect homes and businesses. To keep us ahead of our competitors, we’re constantly evolving. To help us do this we need people who think the same; people with the desire to play their part in making the world a safer place. What you will do Our Commissioning Engineers Commission Security Systems. The successful engineer will commission Security systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability identify and rectify problems before they occur. This is a fantastic opportunity for a time served Commissioning Engineer to work within a high performing team, focusing on a geographical region. We offer our engineers the opportunity to work for a market leading brand, with incomparable career opportunities, locally, nationally and globally. How you will do it • Provide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers., • To Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials., • Ensuring your time is managed efficiently and jobs are prioritised correctly., • Correctly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate. What we look for Essential:- • Expeience within Fire & Security industry, • Driving license, • Ability to lift and climb ladders, • Had or have previous experience working in a customer facing environment Preferred:- • Hold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC/FIA Why work for Vindex? We have created the perfect platform for you to progress your career with Vindex, with a range of opportunities available. As well as an excellent career progression, you will get:- • Competitive basic salary with excellent additional earnings potential, • Optional overtime, • Travel Time, • Pension – we match up to 7%, • 25 days holiday plus bank holidays, • Company Vehicle, uniform, all PPE, tools and ongoing training provided, • Industry leading Health & Safety and an employee assistance program, • Career progression opportunities - newly introduced Engineering career ladder 2022, • Our team average 20+ years length of service, • The opportunity to become a valued member of our Winning Team, • Staff referral scheme up to £5,000, • Rewards & recognition programmes #RMDFL

Trainee Junior Security Operations Analyst – £30,000–£65,000 – Job Programme Job Guarantee Complete the programme and get a job, or get your course fees back. This is a self-funded programme that leads to employment, fees apply. Looking to start a career in Cyber Security? We are offering a structured pathway into Cyber Security, designed to help you enter one of the fastest-growing sectors with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. No prior experience required. Train online at your own pace and become job-ready in as little as a few weeks. Our programme includes: • Official CompTIA A+, Network+, and Security+ certifications, • Hands-on training with real-world cyber security scenarios, • Live labs and practical cyber security exercises, • Professional CV and LinkedIn support, • Interview preparation, • Dedicated recruitment support until placed, • Personalised 1-1 tutor support Flexible, affordable, achievable To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. Salary expectations: • Cyber Security Analyst: £35,000 – £55,000, • Security Engineer / Ethical Hacker: £40,000 – £65,000, • Progression into senior cyber security roles with higher earning potential We support you into employment We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions. From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. Apply now to get started

Trainee Network Engineer - No Experience Required Are you looking to kick-start a new career in IT? We are recruiting for companies who are looking to employ our Network Engineer Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you.The traineeship is completed in 4 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 - Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 - Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 - IT Technician placement (£24K-£30K) You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a Network Technician role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the networking field. This will consist of online training, practical training and an official exam. Network Engineer Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Network Engineer role. We have partnered with a number of large IT companies who have a massive shortage of qualified Network Engineers. In this role the average starting salary is £45K. We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees back. We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. Keywords:IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, Network Engineer, IT Network Technician, IT Network Support, Trainee Network Engineer, Networking, Junior Network

Are you a seasoned SAP SuccessFactors Senior Consultant with strong Managed Services support experience across multiple modules? Join a global leader in SAP Managed Services and become part of a trusted team delivering excellence to some of the world’s most recognisable brands. If you're looking for a role where your expertise is valued, your ideas make an impact, and your growth is supported - this is the perfect opportunity. Candidates must be able to work in the UK without restrictions The Role at a Glance: SAP SuccessFactors Senior Consultant – Managed Services Support Remote - Home-based Up to £75,000 Plus Benefits Permanent - Full Time Product / Service: Global authority in Enterprise SAP Consulting & SAP Managed Services Values: Clients First, Foresight and Teamwork Who we are: For over 15 years, we’ve built a strong reputation in Managed Services and continue to grow thanks to our ongoing success and expanding client base. Our portfolio includes a diverse range of organisations - from global multinationals to well-known household brands - spanning multiple industries and countries. Our UK-wide network of consultants specialises in supporting all areas of SAP. We manage our customers’ solutions end-to-end - turning trust into lasting value. From analysing and optimising business processes, to delivering tailored SAP implementations, through to ongoing service and system maintenance - we ensure excellence at every stage. Collaboration is at the heart of what we do. We work closely with our internal teams, project delivery specialists, and customers to provide long-term support, innovation, and a shared vision for success. Role Overview: As a SAP SuccessFactors Senior Consultant within the Managed Services HCM team, you will deliver support services to a wide range of UK, European and Global clients. This is a customer-focused, hands-on role supporting customer issues, enhancements, releases and ongoing optimisation activities, while collaborating closely with both functional and technical consultants. You will act as a trusted advisor to customers, helping them maximise value from their SuccessFactors landscape while delivering best practice HCM solutions and exceptional support services. Key Responsibilities: • Provide high-level advisory and consultative support across the SuccessFactors customer base., • Analyse, configure and implement appropriate SAP SuccessFactors solutions., • Manage and support SuccessFactors releases, enhancements and new functionality., • Work collaboratively with functional and technical consultants across customer environments., • Act as a strong communicator, keeping customers and management informed on progress and outcomes., • Resolve complex customer issues using strong analytical and problem-solving skills., • Ensure high levels of customer satisfaction and adherence to agreed SLAs., • Support contracted customers through established Managed Services processes and service management systems., • Contribute to project-related activities including data migration, user support and end-user training., • Produce clear documentation including functional specifications, test scripts and training materials. Skills & Competencies: • Expert knowledge of SAP SuccessFactors Employee Central., • Certified in two or more additional SAP SuccessFactors modules., • Strong understanding of modules including Recruitment, Onboarding, Time, Performance & Goals and Compensation., • Good understanding of SAP integration tools and integration methods including Dell Boomi, HCI and PO., • Strong communication skills with the ability to guide both technical and non-technical HR users., • Strong cross-functional integration knowledge across SAP functional areas., • Excellent documentation skills including functional specifications and testing documentation., • Ability to explain potential solutions clearly to both SAP knowledgeable and non-knowledgeable audiences., • Strong analytical mindset with excellent problem-solving capabilities., • Comfortable working independently while also collaborating effectively within a remote consulting team. Your Experience: • At least 6 years’ SAP SuccessFactors experience in functional and/or technical consulting roles., • Strong experience within customer support and Managed Services environments., • Experience supporting SuccessFactors releases, enhancements and ongoing optimisation activities., • Experience with data migration, user support and end-user training., • Proven ability to learn and adopt new SAP technologies quickly., • Experience managing multiple priorities while following change management processes., • Knowledge of Higher Education processes such as HESA and Multiple Employments would be beneficial., • Experience across end-to-end change management including requirements gathering, analysis, design, testing and implementation. We are an equal opportunities employer. You must be eligible to work in the UK and prepared to undergo high level security clearance. If you’re ready to bring your SAP SuccessFactors Managed Services expertise to an organisation that champions innovation, teamwork and customer success, we’d love to hear from you. Apply now to take the next step in your SAP career and join a global leader committed to delivering exceptional outcomes. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: UK Payroll SME Location: Birmingham, UK Contract: Permanent Mode of Working: Hybrid Are you looking to leverage your skills in Payroll? We have a great opportunity for you – UK Payroll SME! Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role A Payroll lead for a marquee customer of TCS. The role requires solid knowledge on UK Payroll, managing a good customer relationship and being agile working with the distributed team across locations. Your responsibilities: • Sound knowledge of statutory compliances of UK payroll, • Should know how to calculate Tax, NI, Pensions in UK, • Should be familiar with year start/Year end activities of UK payroll, • Should have experience in handling voice and email query of client/Customer, • Should have end to end experience in processing salary changes and various life cycle of employee pay component. Your Profile Essential skills/knowledge/experience: • SME or go to person for UK Payroll queries, • Should have end-to-end knowledge of Payroll i.e. graduate to employee and joiner to leaver, • Knowledge and experience in processing payroll in Workday, • Processing various requests in relation to pension, leaves and taxes., • Producing various payroll reports for various stakeholders., • Taking active role in year Start/End activities as well as UAT/UVT as per requirement, • Providing training to new joiners in UK Payroll, • Auditing cases processed by the team, • Guiding the team in resolving various complex queries, • Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs, • Coordinates services with the human resource information systems, human resource program managers and technology specialists, • Decisions are typically related to schedule, plans and daily operations. Performs escalated or more complex work of a similar nature, • Supervises a group of support associates, coordinates and provides day-to-day oversight to associates, • Holds team members accountable for following established policies, • Ensure policies and procedures are followed and Zero noncompliance across the engagement, • Ensure the Service Levels are met consistently, • Ensure data privacy requirements are followed with upmost focus, • Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures, • Should have experience in working with a distributed located team or offshore team Desirable skills/knowledge/experience: • Excellent communication skills, • Knowledge and experience in working tools such as Word, Excel and Powerpoint Rewards & Benefits (Default) TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) • Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com, • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Job Title: Client Service Delivery, Sr Manager Location: West Midlands (Birmingham) Please note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point of application. Company Overview Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services.. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a Team You will be part of the Service Delivery Team responsible for the end-to-end delivery of infrastructure and cloud services to our clients. Operating from our Birmingham UK office, the team focuses on delivering high-quality, SLA-driven services enhanced through AIOps, automation, and data-driven insights. This is an opportunity to work in a dynamic, collaborative environment with access to continuous learning, cutting-edge technologies, and a global network of experts. Key Responsibilities Service Delivery Management • Own full lifecycle service delivery across infrastructure and cloud environments, ensuring alignment to SLAs, KPIs, scope, and cost., • Leverage AIOps and observability tools (e.g. Dynatrace, Datadog, New Relic, Elastic) to proactively monitor service health and performance., • Utilise predictive alerting and anomaly detection to prevent incidents and optimise delivery priorities., • Coordinate across internal teams, vendors, and stakeholders to ensure seamless delivery. Client Communication • Act as the primary point of contact for service delivery, building strong, trusted client relationships., • Translate technical insights into clear business value, highlighting outcomes such as improved reliability and reduced Mean Time To Recover (MTTR)., • Communicate the impact of AI-driven service management and demonstrate the value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement • Analyse service metrics and trends to identify opportunities for continuous improvement., • Embed incident learnings into automation workflows and prevention models., • Use AIOps insights to improve service availability, performance, and reliability., • Drive optimisation through data-led decision-making and proactive operations. Documentation and Reporting • Establish and lead governance forums, service reviews, and performance discussions., • Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru., • Ensure transparency and governance in AI usage within service delivery. Team Collaboration • Work closely with cross-functional teams including IT, DevOps, and business units., • Promote adoption of AIOps and automation tools across operational teams., • Encourage skills development in data-driven and AI-assisted service management., • Foster collaboration and knowledge sharing to drive service excellence. Risk Management • Act as escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations., • Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution., • Proactively identify and mitigate risks using data-driven insights. Compliance • Ensure adherence to client data protection, security, and regulatory requirements., • Govern access to operational data used within AIOps and monitoring platforms., • Support audits and assurance activities related to AI-enabled service delivery. Automation & Tooling • Implement and optimise AIOps and automation capabilities to enable proactive and self-healing operations., • Drive intelligent alerting, event correlation, and automated remediation., • Leverage AI-driven dashboards for performance, cost, and efficiency insights (e.g. within ServiceNow or Datadog)., • Support business cases for AIOps and automation investment. Ideally, you’ll have: • Experience in Service Delivery within infrastructure and cloud environments, • Strong understanding of IT Managed Services frameworks, • Hands-on experience with AIOps tools such as Dynatrace and ServiceNow, • Familiarity with observability tools (e.g. Datadog, New Relic, Elastic), • Knowledge of event analytics tools such as Splunk IT Service Intelligence and Moogsoft, • Experience in stakeholder and client management, • Financial management, cost optimisation, and business case development experience, • Understanding of data protection, compliance, and security controls Set yourself apart: • You will have a culture of learning and completing relevant training and certifications., • Experience in Agile Delivery, Project management, DevOps, FinOps., • Know how to manage customer expectations with customer-facing experience., • Good understanding of Service Management Principals, such as ITIL V4 and alignment with ISO20k,, • Experience with AI Ops tools, frameworks, and implementation strategies., • Knowledge of AI-enabled automation and monitoring solutions., • Awareness of Site Reliability Engineering principles and practices. About Accenture Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

🚨 New Opportunity – Business Development Manager- Midlands Based 🚨 Boden Group are currently working with a growing specialist services business looking to bring in a Business Development Manager to support their Industrial Cleaning & Security division. This is a brilliant opportunity for someone with the right attitude and work ethic to step into a highly client-facing, field-based sales role. 💼 The Role You’ll be focused on winning new business across: • Industrial & specialist cleaning (deep cleaning, construction, manufacturing sites), • Student accommodation & commercial environments, • Security-linked service offerings This isn’t your typical desk-based sales role — you’ll be out on sites, meeting clients, building relationships, and spotting opportunities. 📍 Location • Midlands-based (Birmingham-focused), • Hybrid working (typically 1–2 days around the Birmingham office), • Regional travel required 💰 Package • £35,000 – £50,000 basic, • Uncapped commission (8% GP), • Company car / £4,500 allowance, • Additional referral bonus scheme 👤 What they’re looking for • Personality and drive over experience, • Background in FM, soft services, cleaning or construction (ideal, not essential), • Comfortable being out on the road, visiting sites and engaging clients, • Someone who wants to build a career in business development Plenty of support and training will be provided — this is all about bringing in someone who can open doors, build relationships and grow a portfolio. If you’re based in the Midlands and want a role with real earning potential and progression, please apply within!

About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role A fantastic career opportunity has arisen for a creative and driven Principal Sustainability Consultant to join the Sustainability discipline in our Central Business Unit. The role will be based in our Birmingham office and will be part of our broader Sustainability discipline which has a presence in every Hoare Lea office across the country. In this key and varied role, you can expect to: • Act as Discipline (sustainability) Project Lead for medium to large scale projects at all RIBA stages including the delivery of documents to support outline and detailed planning submissions., • Act as Workstream Lead, taking ownership on delivery, supporting senior team members in project delivery of large scale projects., • Develop and coordinate resource and project plans where acting as Discipline Project Lead and support Discipline Project Lead in the development of resource plans where acting as Workstream Lead., • Lead workshops with the client and design team and communicate information in a clear and concise manor., • Effectively delegate, manage and review work undertaken by others., • Be responsible for undertaking and supporting others on a range of detailed analyses, including, but not limited to:, • Energy performance simulations such as Building Regulations Part L, overheating / thermal comfort assessment, operational energy assessment, • BREEAM and other core environmental certifications such as HQM and WELL, • Energy strategies in support of planning (outline and detailed) and design development, • Whole life carbon assessments, • Net Zero carbon, • Support in house Technical Excellence communities in advancing the firms knowledge to allow us to stat at the cutting edge of knowledge in our industry., • Support the mentoring and training of junior members of the team e.g. in workstream delivery, consultancy and project planning. What we are looking for You will have detailed knowledge, competence and qualifications in a selection of the following fields. It is not expected that applicants will have expertise in all of the below topics. Applicants will be expected to have focus areas and detailed knowledge within them and should demonstrate a willingness to gain expertise in other topic areas. Core competencies: • Experience in completing environmental and wellbeing assessments at both design and post construction, such as, BREEAM, Home Quality Mark and WELL Building Standard, • Whole life carbon assessments aligning to RICS V1/V2 and GLA reporting, including use of online platforms such as OneClick LCA, • Leading and guiding design teams on implementing circular economy strategies and measures, • Development and submission to planning of whole life carbon and circular economy statements, • Development of project specific sustainability strategies., • Demonstrable experience in project leadership, including resource planning, • Demonstrable experience in training/mentoring junior team members, • Delivery of successful planning applications and experience of local authority collaboration. Experience in the local market and London market would be particularly advantageous. Advantageous competencies: • Building performance knowledge, i.e. building energy performance optimization/parametric assessment, • Development of holistic sustainable strategies / charters / implementation plans, • Environmental impact assessment, specifically focusing on greenhouse gas emissions and climate change adaptation, • Developing fee proposals, • Line management experience About you • Experience working within sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field., • Qualified and recognized in industry preferably working towards Chartered status. Chartered status would be advantageous., • You will bring expertise a passion for creating sustainable solutions., • You will relish being part of dynamic team within a progressive and well-respected firm., • You will have good communication skills and an enthusiasm for working within a team environment., • Demonstrable experience working with clients / contractors / architects in a design oriented / consultant role., • Excellent organisational and planning skills to effectively work to timescales and deadlines for multiple projects at one time., • Self-awareness, an open mind, and a spirit of generosity, • Experience of supporting others to develop knowledge, skills, and confidence. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact jessicamartin@hoarelea.com. If shortlisted, one of our recruitment team will be in touch to arrange an introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. We aim to provide feedback at each stage of the process. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

Recruitment Consultant Technology team – Cyber (Contract) desk Birmingham - Hybrid working We are seeking a sales-driven experienced Recruitment Consultant to join our Birmingham office in our Technology team. As a 360 Consultant, your primary focus will be to develop and nurture relationships within both large and small organisations across the midlands, placing Cyber Security professionals. You will actively seek out and meet with Recruitment teams, Directors, line managers, and other key stakeholders. You will be recruiting the best and most experienced candidates for contract roles within this busy sector. The desk available in this market has derived its success from developing meaningful relationships with our clients, beating sales targets on a regular basis with genuine potential to grow more. Your new team We’re looking for ambitious, sales-driven individuals to join our growing Technology team in Birmingham. You’ll be part of a close-knit team with the backing of a strong regional network, focused on high-growth tech sectors and future skills. This is a chance to make a real impact in a team that’s expanding within one of the most exciting markets in the industry. What you’ll get in return As a multi award winning employer of choice, we believe as part of the employee and employer deal at Hays, we can give you a career with unrivalled progression. Our culture is a reason why so many of our people choose to stay and grow their careers with Hays. Our colleagues describe our culture as ‘high energy’, ‘inclusive’, and ‘great people’ with a ‘growth mindset’. In addition, you will enjoy: • Uncapped individual commission paid upon invoice every 4 weeks, • Regular performance-based incentive programmes including all-expense paid international trips, • A culture underpinned with trust, which is based on expertise, training, collaboration, inclusivity and doing the right thing, • Industry-leading learning and development to maximise your performance and advance your career every step of the way, • A global brand with established PSL agreements and warm client relationships, • An adult approach to working with hybrid working models and flexible working hours, • The opportunity to work in any of our 32 other countries through our global mobility offering, • Diverse range of employee support networks, wellbeing initiatives and wider benefits, • We know talented people want to work with the best: people, brand, tools, technology and infrastructure. They also want career development. Our culture is shaped and created by these features. We also know our people want to do interesting and meaningful work, increasingly in an organisation that is purpose led. This is demonstrated in the work we have done through our commitment to DE&I, Net Zero and our global volunteering and fundraising programme, ‘Helping for your tomorrow’. What to do next Please apply now to become the next Recruitment Consultant or for more information on our roles. Life at Hays presents the opportunity for growth, varied career paths, exciting challenges and a culture of inclusion that celebrates diversity. As a committed Disability Confident employer, if you’re thinking of a new tomorrow for your career, whatever your background, let’s work together to create it!

Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role: You should be capable to provide technical support to ME community and execute Manufacturing Engineering activities to develop, maintain and continuously improve manufacturing processes, rework, salvaging and methods engineering. You should be able to provide digital solutions in manufacturing environment to enable data integration (Going paperless).The customer is a pioneer cutting-edge technologies that deliver the cleanest, safest and most competitive solutions to our planet’s vital power needs. They are known to deliver the best jet engines in the world. Through intelligent innovation and active collaboration, they are also putting their customers at the forefront of the aviation industry – and keep them there. Our product portfolio powers more than 30+ types of commercial aircraft, and with over 12500+ engines in-service around the world. Your Profile Essential skills/knowledge/experience: Managing stakeholders Effective communication and presentation skills Collaborative working Quality and Inspection Knowledge Knowledge of Geometric Dimensioning and Tolerance Desirable skills/knowledge/experience: (As applicable) Basic MS office Basic Knowledge of MES Basic data management skills Basic BI skills Rewards Benefits (Default) TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing: Tata Consultancy Services UKI is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at UKI.recruitment@tcs.com if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at UKI.recruitment@tcs.com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process (optional) Online application: You can apply directly through LinkedIn/ by uploading your CV. In case you wish to submit your application via another format like audio/video, please, contact - UKI.recruitment@tcs.com Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter. Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit. HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to UKI.recruitment@tcs.com to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

Join Metro – Where Innovation Meets Logistics Excellence At Metro, we don’t just move freight - we move boundaries. Powered by cutting-edge technology and driven by passionate people, we deliver world-class import/export solutions across air, ocean, and road freight, as well as supply chain management and specialist services in retail, manufacturing, automotive and chemical sectors amongst others. We’re looking for a solutions driven Service Desk Analyst to join our high-performing team based at our Birmingham Business Park HQ. This role is pivotal in delivering IT support provide 2nd and 3rd line support within the Service/Helpdesk team to all IT, Communications and Freight related systems, ensuring processes and procedures are followed correctly and user requests are dealt with efficiently and effectively. The department works in an ITIL based service desk environment answering calls, fixing, and escalating faults for on-site and remote users. Team responsibilities include troubleshooting issues through to resolution, configuring devices, installing new software, and monitoring existing systems. If you thrive in a fast-paced environment, love solving problems, and want to be part of a company that values innovation and growth - this is your next career move. What You’ll Be Doing As part of our Service Desk & IT team, your role will include: · Deliver a high standard of customer service as part of the Service Desk, acting as a primary point of contact for users and ensuring timely resolution of all incidents and service requests. · Own and manage incidents and service requests end-to-end, from initial logging through to resolution, ensuring accurate documentation and adherence to SLAs. · Provide multi-level technical support (1st, 2nd and 3rd line), including triage, escalation, and specialist troubleshooting across systems, infrastructure and networking. · Coordinate and manage escalations effectively, ensuring issues are routed appropriately, proactively tracked, and communicated clearly to stakeholders throughout. · Deploy, configure and maintain hardware, software and end-user devices, ensuring systems are secure, up to date and operating efficiently. · Support and maintain core IT services including networks, infrastructure, telephony, user access (Active Directory/Exchange), and backup and recovery processes. · Contribute to continuous improvement, documentation and knowledge sharing, while supporting IT projects, system implementations and overall service performance. What You’ll Bring We’re looking for someone who’s not just experienced, but passionate about making an impact. You’ll need: · Experience working within an ITIL-aligned environment, managing incidents, service requests and escalations while consistently meeting SLA targets and prioritising workload effectively. · Strong customer-focused approach, with clear communication skills and the ability to support users at all levels within a front-line Service Desk environment. · Proven experience supporting Microsoft 365 (Office 365), including Outlook configuration and troubleshooting, along with basic triage of Teams, OneDrive and SharePoint issues. · Solid understanding of identity and access management, including Active Directory / Entra ID user administration (accounts, permissions and groups). · Broad endpoint and hardware support experience across Windows 10/11 environments, including desktops, laptops, mobile devices, printers/MFDs, and remote support, installation and patching. · Good foundational knowledge of networking concepts, including TCP/IP, DNS, DHCP and VPN connectivity. · Strong focus on problem-solving and operational discipline, including accurate ticket management, documentation, asset tracking, backup and recovery processes, and adherence to security best practices. Why Metro? We believe in rewarding our people. Here’s a selection of what you’ll enjoy: · Discretionary bi-annual bonus – because your success drives ours. · Health & wellness perks – including gym discounts, retail offers, and more. · Health cash plan – supporting your wellbeing. · Octopus EV car scheme – drive electric, drive smart. · Free parking – no stress, no cost. · Respectful, inclusive culture – where your voice matters. · Training & development – grow with us, every step of the way. Plus, You’ll Enjoy: · Career Mobility & Growth – We actively promote from within and offer clear pathways to progress into senior roles or explore other departments. · Cross-Training Opportunities – Expand your skillset by working across different freight modes and supply chain functions. · Fast-Paced, High-Impact Work – Be part of a team that thrives on energy, agility, and delivering results under pressure. · Make a Global Impact – Help major international brands deliver on time, every time - your work keeps global supply chains moving. · Tech-Driven Efficiency – Work with industry-leading systems like Cargowise and MVT to streamline operations and reduce manual tasks. Additional Requirements - May be required to work overtime, weekends and be flexible in start/finish times. May be required to travel to other sites as and when required.

Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Netw

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Software Application and Learning Systems Administrator (EdTech) – West Midlands, Birmingham or Leicester - 50K to 55K plus bens\n\nStratospherec is delighted to be recruiting for a Software application and Learning Systems Administrator for one of its nationwide clients. This is a hybrid role based in the company's Birmingham office in the West Midlands, with occasional national travel required. There is also an option to work hybrid form the company's Leicester office.\n\nThis role will suit an experienced software applications system administrator or systems analyst with experience in educational MIS applications, or someone from an implementation consultant background with experience working in the educational sector.\n\nIn this role you will require an understanding of the student lifecycle and the specialised software used in education with the integration of educational applications. You will ideally have some experience of implementing large-scale system changes, bridging the gap between technical system maintenance and the operational needs of the company’s educational environment. You will be responsible for the day-to-day administration, configuration and continuous improvement of education and safeguarding systems, working closely with school leaders, SEND professionals, safeguarding teams and operational colleagues to ensure the company’s systems are compliant, user-friendly and support high-quality educational delivery, ensuring schools and educational teams are supported by reliable, high-quality technology that enables children to thrive.\n\nThis is the perfect role for someone who would like to work at the intersection of education, safeguarding, SEND, applications and systems who has ideally come from multi-site educational settings or has worked for an educational applications and software provider. You will need to be technically confident, highly organised and a great communicator who is comfortable working with a wide range of stakeholders with a strong commitment to data quality, security, and continuous improvement.\n\nEssential skills:\n\n• Experience working with major Education platforms such as Arbor, ESS SIMS, RM Integris or Bromcom and administering and configuring Educational IT Systems applications such as BROMS, CPOMS or similar.\n\n• Excellent interpersonal skills\n\n• Experience with supporting classroom delivery, SEND processes, and safeguarding workflows.\n\n• Identifying and delivering system improvements that enhance educational outcomes.\n\n• Expertise in managing user access, permissions and automated workflows tailored to educational tasks such as admissions, attendance or setting up new pupil intake processes and data governance in line with GDPR and safeguarding standards.\n\n• Providing day-to-day system support, training, and guidance to education teams.\n\n• Supporting audits, inspections, and regulatory requirements.\n\n• Working with data and reporting to colleagues to support insight and decision-making.\n\nDesirable skills\n\n• Ability to use SQL for querying databases and tools like Excel to an advanced level.\n\n• Experience of integration with systems such as Power BI or Tableau to generate statutory and performance reports.\n\n• Experience in supporting business decision making processes around software selection and implementation.\n\nThis is a fabulous role for someone looking to join a collaborative and forward-thinking company, who desires the opportunity to help shape how applications are used and who wants the opportunity to grow their career in EdTech as the company evolves.\n\nThis role is offering a salary up to 55K plus benefits, flexible working arrangements, ongoing professional development and support, as well as a values-led culture built around inclusion, learning and wellbeing. This hybrid role will be based in Birmingham with occasional national travel required. There is also an option to work hybid from Leicester if this option is preferable.\n\nPlease reach out as soon as you can for a confidential discussion to find out more?

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Be all you can be with Hamberley\n\nAt Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals.\n\nJoining us at Cofton Park Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents.\n\nOur Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.\n\nWe offer our colleagues\nA competitive salary and benefits package\n28 days holiday inclusive of Bank Holidays (Pro-rated)\nQuality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care.\nWorkplace pension for your future security\nA true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do\nExcellent training and career development opportunities\nEmployee Assistance Programme, occupational health and wellbeing support services\nEveryday saving perks - Access to a wide range of retail discounts and savings\nFree on-site parking\nRewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing\nTo ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home.\nEnsuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms.\nHandling laundry and linen care with attention to residents' personal belongings.\nInteracting with residents, offering assistance when needed to help them feel at ease.\nMaintaining housekeeping supplies, reporting any shortages to the manager.\nWorking closely with caregivers and other staff to support the overall care plan and home operations.Could you be part of our team?\n\nAbout You:\nPrevious domestic experience in a similar care home setting\nFlexible and reliable attitude\nCommitted to customer care and first-class service provision\nBasic knowledge of Health and Safety COSHH regulations\nEmpathy and a desire to make a difference to the lives of our residents\nAbility to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you.\n\nDue to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible.\n\nAbout Cofton Park Manor\n\nCofton Park Manor is a luxurious care home in Birmingham, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.\n\nHamberley People\n\nWe respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything.\n\nBe part of something special. Be part of Hamberley

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.

Trainee Cyber Security Course Programme – Job Guarantee Included Complete online training designed to take you from zero experience to your first Cyber Security role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as £142 per month. The Programme Complete this 8-10 week online training with just 2 hours per day of study time. You will learn industry-recognised methodologies, network security, threat detection, vulnerability management, and incident response, while building practical experience with Live Labs. The programme includes earning CompTIA certifications (A+, Network+, Security+) recognised by UK employers, expert tutor support throughout your studies, dedicated job placement support with CV rewrite, interview preparation, and access to exclusive job opportunities. The Outcome 93% of graduates secure cyber security roles within 3 months. Starting salaries: £28,000 – £38,000+ Who This Is For The programme is completely beginner-friendly, so no experience is needed. Career changers are welcome, and you can study at your own pace. *This programme is available to UK-based learners only. Ready to start earning in Cyber Security? Limited spaces available. Apply now for the next available cohort.