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Recruitment Account Manager (OTE 50K)\n\nSpecialist Engineering Recruitment | West Midlands\n\nHighly competitive basic salary • uncapped commission • established key accounts\n\nOwn the accounts. Grow the relationships. Get rewarded for both.\n\nOsprey Engineering Solutions is a specialist recruitment consultancy embedded in the UK engineering sector. For close to a decade we’ve partnered with manufacturers, distributors and OEMs across fluid power, flow control, pneumatics, hydraulics, controlled bolting, automation, motion control, power transmission, robotics, compressors and filtration — placing the people who keep British industry moving.\n\nWe’re now looking for an experienced Recruitment Account Manager to take ownership of a portfolio of established key accounts and run them as your own. This is a hybrid role — part consultant, part account holder — built for someone who is as commercially sharp on client development as they are on quality of delivery.\n\nWhat you’ll be doing\n\n * Owning a portfolio of warm, established key accounts — you’re their first call, their trusted adviser and their escalation point\n\n * Running a 360 desk across the account base — taking briefs, sourcing talent and managing candidates all the way to offer and aftercare\n\n * Growing account spend through deeper relationships, cross-selling into sister sites, and identifying roles before they’re advertised\n\n * Building structured account plans, SLAs and reporting that give clients genuine confidence in our service\n\n * Working alongside our specialist consultants to deliver at pace and to a high standard\n\n * Representing Osprey at client sites, industry events and trade shows\n\nWhat we’re looking for\n\n * A proven recruiter or account manager — ideally from engineering, technical, industrial or manufacturing recruitment, though strong account managers from adjacent specialist sectors will be considered\n\n * A track record of growing existing accounts year on year, with the billings to back it up\n\n * Confident, consultative communicator — equally comfortable with a shop-floor engineer and a managing director\n\n * Commercially sharp — you understand margins, retention and lifetime value, not just headline fees\n\n * Organised and accountable — you keep your CRM tidy, your forecasts honest and your clients informed\n\n * Full UK driving licence and willingness to travel to client sites across the UK\n\n * Based within commutable distance of Oldbury / the West Midlands\n\nWhat we offer\n\n * Highly competitive basic salary, benchmarked against your experience and account portfolio\n\n * Uncapped commission scheme that rewards account growth, not just one-off placements\n\n * A warm, mature portfolio of engineering clients — no cold starts\n\n * Autonomy, trust and no micromanagement — we hire adults and treat them that way\n\n * Clear path to senior and leadership roles for the right person\n\n * Midlands office, tight-knit team, car allowance incentive, and regular Travel incentives

REGIONAL DIRECTOR - BUILDING SURVEYING • SRVO • £Competitive, aligned to experience • Hybrid Midlands / North ROLE OVERVIEW This role is for an experienced MRICS qualified Chartered Surveyor ready to lead a regional Building Surveying function within a growing consultancy. You will manage and develop a Midlands / North based team delivering consultancy services across residential and commercial portfolios. The role combines technical authority, team leadership and commercial accountability. You will lead from the front across major works, compliance led instructions and advisory services, shaping team performance, client relationships and regional growth with clear responsibility for fee income and profitability. ROLE EXPECTATIONS You will lead and motivate a team of Building Surveyors, ensuring consistent technical standards, delivery quality and commercial efficiency. You will take ownership of recruitment, mentoring, utilisation and growth planning. Alongside leadership duties, you will continue to deliver senior level technical work and maintain strong client relationships. You will actively support business development and promote departmental services across the wider group. WHAT SUCCESS LOOKS LIKE You’ll be successful in this role if: • You build and retain a high performing surveying team, • The region delivers strong fee income and profitability, • Client relationships are strengthened and new work is secured, • Technical standards remain robust across complex instructions, • You contribute strategically to regional and national growth HOW YOU’LL SPEND MOST OF YOUR TIME Most weeks, you’ll be: • Managing and developing a team of Building Surveyors, • Acting as Project Manager and Contract Administrator on projects typically ranging from £50k to £3m+, • Providing authoritative advice on building defects and construction issues, • Preparing Planned Preventative Maintenance and lifecycle reports, • Undertaking reinstatement cost assessments and condition surveys, • Completing Building Height Surveys and Building Safety Act related reporting, • Acting as Principal Designer under CDM Regulations, • Overseeing major works and remediation projects, • Preparing Schedules of Dilapidations and negotiating claims, • Driving business development and supporting recruitment of junior staff and APC candidates You will work in a hybrid way, balancing leadership, client engagement, site inspections and office collaboration. WHO THIS ROLE IS FOR This role suits someone who: • Is MRICS qualified with 5+ years PQE, • Has experience leading or managing a surveying team, • Is commercially minded and motivated by growth, • Has strong technical knowledge across construction and building pathology, • Is confident developing and maintaining client relationships, • Holds a full clean UK driving licence and can travel as required EXPERIENCE THAT HELPS • Experience within residential property management, • Experience acting as Principal Designer under CDM Regulations, • Experience delivering Building Safety Act and Higher Risk Building instructions, • Experience monitoring major remediation or compliance projects, • Strong client facing communication skills, • Experience mentoring APC candidates, • AutoCAD capability is advantageous WHAT WE OFFER • Competitive salary aligned to experience, • Discretionary bonus, • Hybrid and flexible working, • 25 days holiday plus bank holidays, • Private medical insurance, life assurance and enhanced family leave, • Fully funded training and professional development, • Pension scheme and employee assistance programme, • Employee referral scheme, • Discounts across travel, retail, fitness and entertainment You’ll also benefit from a senior environment where you are trusted to manage your workload professionally, supported by experienced Directors, and given the tools and backing to deliver high-quality work without unnecessary bureaucracy. ABOUT SRVO SRVO is a Chartered Surveying and Property Consultancy delivering building surveying, project and consultancy services across the UK. We work across both commercial and residential sectors and have built a strong reputation through long-standing client relationships, technically robust delivery and a practical approach to problem solving. Our mission is to transform the property landscape with safe and sustainable solutions. As part of the Odevo Group, SRVO combines the agility and expertise of a specialist consultancy with the stability, scale and long-term investment of a wider group. We set our people up to succeed through the right tools, technology and support, alongside clear development pathways and an environment where wellbeing is genuinely prioritised. HOW WE HIRE Initial conversation with our talent team Interview focused on leadership, commercial capability and technical authority We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence will be required. A full, clean UK driving licence is essential. Appointment is subject to a valid DBS check and CSCS card or willingness to obtain.

HRIS Specialist - Oracle HCMUK based - occasional office travel11-Month Fixed Term Contract We are partnering with a well-established organisation to recruit an experienced HRIS Specialist to support and enhance their Oracle HCM system on an 11-month fixed term basis. This is a business-facing role, ideal for someone who combines strong technical HR systems expertise with a solid understanding of HR processes and workforce data. You will play a key role in supporting users, optimising system functionality, and producing engaging training materials for internal stakeholders. As the HRIS Specialist, you will: • Provide day-to-day support for the Oracle HCM system, acting as the key point of contact for HR and wider business users, • Maintain and configure system forms and workflows in line with evolving HR processes, • Ensure data accuracy and integrity across employee and workforce data, • Produce clear, engaging user guides and video training materials, • Support reporting and data insights, ideally leveraging Power BI, • Partner closely with HR to ensure the system effectively supports operational and strategic needs, • Identify opportunities for system improvements and process efficiencies We are looking for someone who brings: • Proven experience supporting Oracle HCM or similar HRIS systems, • Strong understanding of HR processes and employee lifecycle management, • Functional knowledge of system configuration (forms, workflows, approvals), • High attention to detail with a strong focus on data accuracy and governance, • Experience with reporting tools, ideally Power BI, • Experience producing training documentation and video-based learning materials, • A creative, solutions-focused mindset Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Our client believes that their people are their greatest strength and their promise is to create a place to work where you can thrive and be your best every day. They're looking for a HV Electrical Engineer who will support the delivery of safe, compliant and high-quality operational performance across our networks and wider engineering activities.Key Responsibilities - Operational Delivery • Lead operational delivery across HV maintenance, remedials and project works, acting as the primary customer contact and ensuring all SAP, training, audit and compliance requirements are fully met., • Embed strong HSQE leadership by promoting best practice, producing RAMS, conducting audits and site inspections, and ensuring all activities meet corporate policy and legislative standards., • Plan and manage operational delivery by organising teams, supporting tender activity (surveys, pricing, scopes), and producing performance and KPI reports for senior leadership., • Oversee technical duties including factory/site/plant inspections, commissioning and witness testing, participating in the SAP standby rota and providing initial fault response, while mentoring junior engineers., • Minimum 5 years' experience working on networks from 11kV to 66kV., • Senior Authorised Person Qualified, • HNC in Electrical Engineering (or Level 3 electrical qualification with significant experience), • Strong IT skills, particularly Microsoft Outlook, Word and Excel., • Excellent written, verbal, and presentation capabilities.

Your new companyAs one of the world's largest networks of audit, tax and consulting firms, this organisation delivers big ideas and premium service to help middle-market businesses thrive. They are a fast-growing firm with huge ambitions. They have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything they do, motivating and inspiring them to become better every day. If you are looking for an organisation to build a future and make an immediate impact, then this is the role for you. Your new roleThe Tax Technology team is dynamic, fast-paced and mission-driven. This role is an internal, national tax business-facing, high-visibility role where you will help drive AI and automation solutions across our Tax business. You'll deliver high-impact implementations, and work closely with internal and external developers to work towards building innovative in-house technology solutions with the internal Tax Technology leadership team. You will be proactive, results-driven, and hands-on, ensuring projects deliver tangible benefits that empower our Tax colleagues to provide premium client service and exceptional deliverables.They offer scope for progression and the chance to make a significant impact on RSM Tax nationally, with the potential to influence on a global scale driving the digital transformation within the Tax business. You will make an impact by: • Owning implementations end-to-end: Identifying opportunities, defining requirements, and delivering AI and automation solutions that transform Tax processes, with the support of colleagues, • Bridging business and technology: Working closely with colleagues in the Tax Technology team, Tax teams and technical developers to help turn business needs into practical, high-value technology solutions., • Driving change and results: Taking ownership of projects, with support, ensuring successful adoption, and delivering measurable improvements in efficiency and client service., • Collaborating and influencing: Engaging with stakeholders across the Tax function to ensure alignment, clarity, and impact. This also involves holding training sessions to upskill people on how to use our solutions. If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you! • Experience in Tax Technology - either in an internal or external facing role., • Knowledge of tax compliance and advisory processes., • Proactive and results-driven: You take initiative, drive projects forward, and focus on delivering measurable outcomes., • Skilled in translating business requirements into user stories, wireframes, or workflows., • Comfortable using data analytics to identify opportunities, track KPIs, and measure success., • Strong communicator with the ability to influence across teams., • Commercially minded, detail-oriented, and passionate about making processes smarter and faster., • Highly organised., • Hybrid and Flexible working, • 26 Days Holiday (with the option of purchasing additional days), • Lifestyle, Health, and Wellbeing, including financial wellbeing benefits such as financial tools, an electric car scheme and access to a virtual GP. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Quantity Surveyor - Retail Location: Remote with frequent site travel and some team meetings Our client is a well-established, highly regarded, successful and profitable tier 2/3 main contractor construction group primarily working with large blue-chip corporate customers in the retail, distribution / logistics and industrial space, on a repeat project basis. With turnover of c.£55m the Board have the ambition to double this over the coming years; group headcount is c.80 with total team size, including sub-contractors, typically around 500. With projected growth and significant Retail pipeline from existing customers they are now seeking to add experienced QS talent to report into their Chief QS. These are considered important roles within the company and will be well rewarded with attractive salary, company car or allowance, plus bonus. The culture, ethos and values of the company and its people – especially the CQS - mean these will be enjoyable, varied and rewarding roles. The Role: With clear autonomy, you'll take ownership of all QS matters for your Retail specific projects including: • Scoping of projects with delivery team, • Cost Planning & Budget Control, • Procurement & Tendering, • Subcontractor Management, • Contract Administration (JCT / D&B / NEC), • Value Engineering & Risk Management, • Client & Stakeholder Liaison The successful individual will: • Have some proven Retail sector QS experience, ideally including fit-outs, refurbs and new build developments, • Understand, and be comfortable with, retailers' rate books, • Have significant, proven success with 'live' environment projects such as supermarkets, hospitals or schools (e.g. values from £1m to £5m as a minimum), • Be a commercially astute, professional, team player Application: Please provide your CV ASAP. We expect the recruitment process to move at pace and anticipate a two interview selection, with at least one being via Teams. Ideally, we would also appreciate a brief summary of your relevant experience, a guide to the remuneration you’d consider as well as your notice period or availability to commence the role if successful. Note: NJR advises the organisation on the basis of an exclusive consulting assignment. Any Third-Party applications and correspondence will be forwarded by our client for us, as their retained advisor, to review and no commercial consideration will be available for such unsolicited introductions.

IT Service Delivery Manger £55,000 - £65,000 + £7,500 car allowance, up to 20% bons and extensive benefits Full Time / PermanentHybrid / Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality and entertainment brand who operate on a global scale. They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service Desk team and also have input into Digital Transformation strategy and AI adoption and tooling. Key Duties: • Management of the IT Service Desk in alignment with ITIL principles.* Configuration and deployment management for end user compute estate.* Business Relationship Management including SLA/SLR/OLA, service reports, complaints and CSAT* Supplier relationship management including SLA reviews, contract review, supplier processes and documentation.* Tender and commercial Management including IT procurement and negotiations.* To support the drive of Digital Transformation and AI adoption within the business* Carrying out reviews of documentation and processes to ensure they are up to date, relevant and manage through change control procedures.* To advise on the latest technologies and innovations that will enhance business IT systems Experience required: • Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. * Logical sound approach to IT Support and troubleshooting.* Strong ability to develop customer relationships at all levels.* Excellent understanding of ITIL principles, including Incident, Request, Problem and Change management,* Excellent understanding of Microsoft Office 365 and Microsoft Intune.* Experience of Microsoft CoPilot and other AI tools.* Previous experience leading a team of Service Desk Analysts including coaching and developing team members* Previous hospitality, entertainment or retail sector experience is preferred. Contact: Please apply via the link or contact for more information. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Maths Teacher Jobs -BIRMINGHAM £140 - £261 per day | Immediate & September Starts | Flexible & Permanent Roles Are you a Maths Teacher looking for flexibility, better pay or the right long-term opportunity in Birmingham and the surrounding areas? At I C TALENT, we don't just place teachers-we match you to the right schools, support your career and give you control over how and where you work. We're currently recruiting for a range of Math Teacher roles across local secondary schools with immediate starts and September 2026 positions available. Why Choose I C TALENT? Competitive Pay - £140 to £261 per day (based on experience, role and responsibilities) Pay to Scale from Day One on long-term assignments Exclusive Opportunities - roles not always advertised elsewhere Tailored School Matches - we listen to what you want Total Flexibility - daily, short-term, long-term, part-time or full-time Your CV - we never send it without your consent Direct Access to a Local Consultant Ongoing Support - CV help, interview prep and advice Temp-to-Perm Routes The Role: Teach Maths lessons across KS3, KS4 and KS5 Deliver engaging, high-quality lessons Adapt to different school environments (for supply roles) Planning and marking (for long-term/permanent roles) Maintain strong classroom management What We're Looking For: QTS or relevant UK teaching experience Experience teaching Maths in UK secondary schools Strong subject knowledge and classroom presence A flexible, proactive and professional approach Areas Covered: West Midlands. Opportunities Available: Daily Supply Short-Term Cover Long-Term Roles Permanent Positions Full-Time & Part-Time Start Dates: Immediate and September 2026 Or apply via this job board today. About I C TALENT: We are a specialist education recruitment agency built on long-term relationships, transparency and fairness. We focus on matching the right teachers to the right schools, ensuring better outcomes, longer placements and happier teachers. We are committed to safeguarding and promoting the welfare of children and young people. All applicants are subject to pre-employment checks, including satisfactory references and an enhanced Disclosure and Barring Service (DBS) check.

Private Client Solicitor or Legal Executive – Birmingham The Firm A progressive and well-established law firm with offices in Birmingham and nationwide reach is seeking a talented Private Client Solicitor or Legal Executive to join its growing team. Recognised for innovation and a forward-thinking approach, the firm provides comprehensive legal services to individuals and businesses. Its long-term vision includes attracting and developing the very best talent, offering an environment where people can thrive personally and professionally. The Role This is an excellent opportunity to take on a varied caseload of private client matters while working in a supportive and ambitious team. Responsibilities will include: Essential Duties: \n • Drafting wills and trusts, • Preparing Probate Applications, • Advising on and preparing Lasting Powers of Attorney (LPAs), • Court of Protection applications and advising elderly/vulnerable clients, • Managing both contentious and non-contentious probate cases, • Drafting deeds of variation and advising on gifts, • Estate and trust administration (small and large estates), • Advising on trusts for pension and life insurance policies, • Inheritance Tax planning and asset protection strategies, • Advising on elderly client care issues and future planning About You You will bring: \n • Qualification as a Solicitor or Chartered Legal Executive with 2+ years PQE in private client law, • Strong experience across wills, probate, LPAs, trusts and estate administration, • Solid academic background and a proven track record of success, • A good understanding of legal practice, client care and ethical obligations, • Salary: £45,000 – £55,000 (DOE), • A clear career progression path, with the potential to lead the private client department, • Supportive working culture within an ambitious, growth-focused firm #INDMALN

Your new companySince employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Your new roleWe're looking for an Asbestos Surveyor who will conduct a variety of asbestos surveys and support our clients across domestic, commercial and industrial sites. What you'll need to succeed • BOHS P402 qualified (or equivalent)., • Strong knowledge of asbestos surveying across domestic, commercial and industrial sectors. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior Recruitment Consultant - Construction Sector Do you have recruitment experience? Are you looking for your next career move with a fantastic, uncapped earning potential? If so, this is a fantastic opportunity working with one of the market leaders in the recruitment industry! Our construction team is recruiting for a Senior Recruitment Consultant for their Birmingham based business. You will inherit and play a key part of growing and establishing your own trades desk, working with a large amount of PSLs and key clients across the region. On the client side you can expect to: • Generate old/new client relationships through business development and sales calls, • Manage current relationships within the business, • Grow existing client accounts by identifying further sales opportunities, • Interact with clients to assist them with their recruitment needs, • Source candidates matched against pre-qualified specifications for your clients, • Write and tailor advertisements specific to your clients needs, • Conduct searches via: our database, incoming applications, job boards and various online tools, • Build your own network of talented candidates to present to market, • Uncapped earning potential, • strong commission structure, • L&D Training, • The latest recruitment technology and tools, • LinkedIn recruiter licence, • Share Purchase Scheme, • Flexible working We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact the Internal Talent Acquisition (ITA) team. Randstad values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Randstad is committed to equal opportunities for all and will not discriminate based on an individual's sex, race, disability, gender reassignment, pregnancy and maternity, marriage and civil partnership, religion or belief, sexual orientation or age. We are an inclusive employer and should you require any reasonable adjustments in order to complete any aspect of the recruitment process, please contact us on

HRIS Specialist Location: Birmingham (Office-based, 5 days per week) Salary: £55,000–£60,000 (up to £65,000 for exceptional candidates) + 10% bonus Hours: 08:30–17:30 The Situation The organisation is undergoing a period of significant operational and structural change. The HRIS function currently supports two business divisions through a single HR & Payroll system (Workday), with a planned separation of systems expected next year. This role is essential to stabilising BAU operations while supporting the transition to a standalone Workday environment. The HRIS team manages all in-house configuration, supports complex payroll operations, and maintains multiple integrations with downstream systems. The environment is fast-paced, heavily unionised, and subject to frequent terms-and-conditions changes. With the previous post-holder having left, the team urgently requires an experienced HRIS Specialist who can step in with confidence and technical depth. The Opportunity This is a hands-on, technically rich role where you will become a key owner of Workday across HR and Payroll. You will work closely with HR, Payroll, Compliance, and operational teams, supporting restructures, pay changes, collective agreements, and system improvements. You will also play a central role in the major upcoming project to separate the HR/Payroll systems between business units — gaining exposure to integrations, configuration design, testing, and deployment. This is an ideal opportunity for someone who enjoys variety, autonomy, and meaningful impact within a small, collaborative HRIS team. Key Responsibilities • Deliver Workday configuration across HR and Payroll modules (HCM, Time Tracking, Absence, Security, Integrations)., • Build and maintain integrations with downstream systems and external suppliers., • Support payroll operations across weekly, lunar, and monthly pay runs, ensuring timely and accurate configuration changes., • Implement changes to collective agreements, scheduled rules, and terms & conditions following union negotiations., • Support restructures and organisational changes requested by HR and business teams., • Assist with mass data activities, ensuring accuracy and compliance., • Follow incident management processes, troubleshooting and resolving system issues., • Work closely with HR and Payroll teams, providing proactive support and guidance., • Contribute to the HR/Payroll system separation project, including configuration, testing, and deployment., • Participate in the interview and selection process as required. Essential Criteria • Proven HRIS Configuration Experience (Mandatory), • Payroll & Data Expertise, • Incident & Change Management, • Business-Facing Communication, • Ability to Operate in a Fast-Paced, Complex Environment, • Scale & Environment Desirable • Workday configuration experience specifically., • Exposure to system separation or large-scale HRIS projects. About Ford & Stanley - Ford & Stanley Talent Services Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. We support our clients in their most challenging business areas – recruiting, developing and retaining the best talent from shop floor to boardroom. • Ford & Stanley TalentWise – Business specialising in blue collar trade & technical services – permanent and temporary., • Ford & Stanley Recruitment – Business specialising in white collar spanning all company functions with specialist verticals within Digital, Rail Engineering, Civils & Infrastructure, General Manufacturing, Supply Chain & Logistics both permanent and contract., • Ford & Stanley Executive Search – Business specialising in Executive Search & Executive Interim Solutions in the UK, North America, Middle East and Europe.

Teaching Assistant – Primary School Pay: £95.25 – £109.34 per day (dependent on experience)Location: WednesburyHours: Typical school hours (e.g. 8:30am – 3:30pm)Contract: Full-time or part-time opportunities available Smart Education is currently recruiting for enthusiastic Teaching Assistants to work in primary schools across Wednesbury. This is a fantastic opportunity for individuals who are passionate about supporting children’s learning and development within a positive and inclusive school environment. About the Role: As a Teaching Assistant, you will work closely with class teachers to support pupils in the classroom. You may provide general classroom support, assist with small group activities, or work 1:1 with pupils who require additional support. Key Responsibilities: * Supporting the class teacher with day-to-day classroom activities * Working with pupils individually or in small groups to support learning * Helping to create a positive and engaging learning environment * Encouraging pupils’ confidence, independence, and participation * Supporting behaviour management and promoting positive conduct * Assisting with classroom preparation and learning resources What We’re Looking For: * Level 2 or Level 3 Teaching Assistant qualification (or relevant experience) * Experience working with children in a school or educational setting * A patient, caring, and supportive approach * Strong communication and teamwork skills * A proactive and adaptable attitude What’s on Offer: * Competitive daily pay * Weekly pay * Holiday pay * Free CPD and training opportunities * Ongoing support from a dedicated consultant Why Smart Education? Smart Education is not just another recruitment agency – we are a passionate and dedicated team, recruiting top talent for schools and education settings. We specialise in sourcing Teachers, Teaching Assistants, SEND staff, Nursery Nurses, and Tutors. We prioritise safeguarding and the welfare of children and young people, ensuring that every individual we place is fully supported and ready to succeed. If you’re excited about helping students achieve their full potential, we want to hear from you! Apply now and take the next step in your rewarding career with Smart Education. All successful applicants will need to undertake an enhanced DBS check. It is an offense to apply for the role if you are barred from engaging in regulated activity to children.

SAP Key User Location: Birmingham Salary: £32,757.75 per annum Hours: 40 hours per week, Monday to Friday with weekly rotational shifts: 6:00 AM – 2:30 PM and 1:30 PM – 10:00 PM Role Overview Our client is looking for a dedicated SAP Warehouse User to ensure that the SAP system accurately reflects the operational requirements of the warehouse. You will be the key contact between IT and warehouse operators, supporting the management of inventory, stock, imports, and exports for their customers. This role involves working closely with customers, troubleshooting issues, and leading testing efforts for new customer solutions. You’ll also drive process improvements and help with the implementation of new customers into the warehouse system. The position is based on-site in Birmingham, and hybrid working is not suitable for this role. Key Responsibilities • SAP Testing & Validation: Test and validate SAP solutions developed by IT, ensuring they meet the business and customer requirements effectively., • Issue Resolution: Address complex issues in the SAP system, ensuring smooth operation of warehouse processes and minimal disruption to day-to-day activities., • Customer Liaison: Regularly meet with customers to understand their needs and ensure that their requirements are fully supported within the SAP system., • Inventory Management: Oversee inventory-related activities such as cycle counting, stock control, and reconciliation, ensuring accurate stock records within SAP., • Data Analysis & Reporting: Analyze system data to identify areas of improvement and implement actions that streamline processes and enhance overall efficiency., • Customer Implementation: Support the seamless implementation of new customers into the warehouse system by ensuring proper SAP integration and process setup., • Collaboration: Work with SAP teams from other locations to ensure processes are aligned across the business and that best practices are shared., • Training: Design and deliver SAP training to warehouse teams to ensure effective system use and process adherence., • Continuous Improvement: Suggest and implement improvements to SAP processes, ensuring the optimization of warehouse operations and customer satisfaction. Key Requirements • SAP Experience: Proven experience as an SAP user, particularly in a warehouse or logistics setting, is essential. Experience with SAP WMS (Warehouse Management System) is required., • Technical Skills: Strong knowledge of Microsoft Office, Power BI, and SAP WMS. Ability to troubleshoot and optimize SAP systems is a must., • Problem-Solving: Strong analytical skills with the ability to resolve complex system issues and improve business processes., • Customer Interaction: Experience liaising with customers to understand their requirements and resolve any system-related challenges., • Stakeholder Management: Strong communication skills and the ability to manage relationships with key stakeholders across different teams. Closing date is - Please note this could change subject to suitable applications Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

English Teacher Jobs -BIRMINGHAM £140 - £261 per day | Immediate & September Starts | Flexible & Permanent Roles Are you an English Teacher looking for flexibility, better pay, or the right long-term opportunity in Birmingham and the surrounding areas? At I C TALENT, we don't just place teachers-we match you to the right schools, support your career, and give you control over how and where you work. We're currently recruiting for a range of English Teacher roles across local secondary schools, with immediate starts and September 2026 positions available. Why Choose I C TALENT? Competitive Pay - £140 to £261 per day (based on experience, role and responsibilities) Pay to Scale from Day One on long-term assignments Exclusive Opportunities - roles not always advertised elsewhere Tailored School Matches - we listen to what you want Total Flexibility - daily, short-term, long-term, part-time or full-time Your CV - we never send it without your consent Direct Access to a Local Consultant Ongoing Support - CV help, interview prep and advice Temp-to-Perm Routes The Role: Teach English Language and Literature across KS3, KS4 and KS5 Deliver engaging, high-quality lessons Adapt to different school environments (for supply roles) Planning and marking (for long-term/permanent roles) Maintain strong classroom management What We're Looking For: QTS or relevant UK teaching experience Experience teaching English in UK secondary schools Strong subject knowledge and classroom presence A flexible, proactive and professional approach Areas Covered: West Midlands. Opportunities Available: Daily Supply Short-Term Cover Long-Term Roles Permanent Positions Full-Time & Part-Time Start Dates: Immediate and September 2026 Or apply via this job board today. About I C TALENT: We are aspecialist education recruitment agency built on long-term relationships, transparency and fairness. We focus on matching the right teachers to the right schools, ensuring better outcomes, longer placements and happier teachers. We are committed to safeguarding and promoting the welfare of children and young people. All applicants are subject to pre-employment checks, including satisfactory references and an enhanced Disclosure and Barring Service (DBS) check.

Penetration TesterLocation: Remote BasedI am working on an exciting opportunity to join a growing boutique organisation. Previous experience within Security Testing is a bonusYou should be able to demonstrate the following:Web Application (Desirable) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Science Teacher Jobs -BIRMINGHAM £140 - £261 per day | Immediate & September Starts | Flexible & Permanent Roles Are you a Science Teacher looking for flexibility, better pay or the right long-term opportunity in Birmingham and the surrounding areas? At I C TALENT, we don't just place teachers-we match you to the right schools, support your career and give you control over how and where you work. We're currently recruiting for a range of Science Teacher roles across local secondary schools with immediate starts and September 2026 positions available. Why Choose I C TALENT? Competitive Pay - £140 to £261 per day (based on experience, role and responsibilities) Pay to Scale from Day One on long-term assignments Exclusive Opportunities - roles not always advertised elsewhere Tailored School Matches - we listen to what you want Total Flexibility - daily, short-term, long-term, part-time or full-time Your CV - we never send it without your consent Direct Access to a Local Consultant Ongoing Support - CV help, interview prep and advice Temp-to-Perm Routes The Role: Teach Science lessons across KS3, KS4 and KS5 Deliver engaging, high-quality lessons Adapt to different school environments (for supply roles) Planning and marking (for long-term/permanent roles) Maintain strong classroom management What We're Looking For: QTS or relevant UK teaching experience Experience teaching Science in UK secondary schools Strong subject knowledge and classroom presence A flexible, proactive and professional approach Areas Covered: West Midlands. Opportunities Available: Daily Supply Short-Term Cover Long-Term Roles Permanent Positions Full-Time & Part-Time Start Dates: Immediate and September 2026 Or apply via this job board today. About I C TALENT: We are a specialist education recruitment agency built on long-term relationships, transparency and fairness. We focus on matching the right teachers to the right schools, ensuring better outcomes, longer placements and happier teachers. We are committed to safeguarding and promoting the welfare of children and young people. All applicants are subject to pre-employment checks, including satisfactory references and an enhanced Disclosure and Barring Service (DBS) check.

Sandwell Academy Teacher of Science - all specialisms considered Start September 2026 ECTs are welcome to apply • Do you want to work in an exceptional school that puts its children at the heart of everything it does, making a difference to their lives every day?* Do you want to work in a forward-thinking school with a progressive outlook on research-based practice?* Do you want to work in a dynamic school that provides exceptional professional development opportunities for all staff?* Do you want to work in a well-equipped school that has premier facilities and learning environments?* Do you want to work in an ambitious school that nurtures excellent talent, and is part of a trust with many opportunities for progression?Sandwell Academy could be for youSandwell Academy is one of the top performing schools in the region. Every year over a thousand students apply to join the Academy in Year 7, while year on year our sixth form is heavily oversubscribed. We place a real emphasis on developing the whole child, with outstanding enrichment and extracurricular opportunities providing a broad experience for our students. We are an Academy where the culture of celebrating success in all its forms is at the heart of what we do. Giving the best possible education to our students is our core purpose, and developing our highly talented staff is the way that we do this.At Sandwell Academy we value colleagues at every stage of their career. If you are entering the profession, we offer a bespoke ECT programme that puts your needs first; to more experienced staff we provide the conditions for you to flourish and to take charge of your own professional development.Due to continued growth we are now seeking a Teacher of Science to join our team from September 2025.Salary & Benefits* Salaries are competitive* Successful candidates are eligible for performance related pay linked to Academy policy in addition to their salary.* Staff enjoy working in state of the art facilities, with a calm positive and respectful environment.* Staff are given an 80% teaching commitment, allowing them time to develop excellent lessons.* Up to 10 days per year are allocated for professional development.* A modern fitness centre is available for staff use free of charge.For more information, and to request an application pack, please contact Paul Hunt at Hays Education onT: E: Closing date: 9am on Tuesday 19th May 2026Please also see our recruitment site for more information about working at Sandwell Academy: The Academy is committed to safeguarding and promoting the welfare of children. All successful candidates will be subject to a Disclosure and Barring (DBS) Check and two employment references. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Sandwell Academy Teacher of Design Technology MPS/UPS (TLR negotiable for suitably experienced candidate) Required from September 2026 • Do you want to work in a fantastic school that puts its children at the heart of everything it does, making a difference to their lives every day?* Do you want to work in a forward-thinking school with a progressive outlook on research-based practice?* Do you want to work in a dynamic school that provides exceptional professional development opportunities for all staff?* Do you want to work in a well-equipped school that has premier facilities and learning environments?* Do you want to work in an ambitious school that nurtures excellent talent, and is part of a trust with many opportunities for progression?Sandwell Academy could be for youSandwell Academy is one of the top performing schools in the region. Every year over a thousand students apply to join the Academy in Year 7, while year on year our sixth form is heavily oversubscribed. We place a real emphasis on developing the whole child, with outstanding enrichment and extracurricular opportunities providing a broad experience for our students.We are an Academy where the culture of celebrating success in all its forms is at the heart of what we do. Giving the best possible education to our students is our core purpose, and developing our highly talented staff is the way that we do this. At Sandwell Academy we value colleagues at every stage of their career. If you are entering the profession, we offer a bespoke ECT programme that puts your needs first; to more experienced staff we provide the conditions for you to flourish and to take charge of your own professional development.Due to continued growth we are now seeking an enthusiastic Teacher of Design Technology to join our team from September 2026. ECTs are welcome to apply and for a suitably experienced candidate a TLR can be negotiated.Salary & Benefits* Salaries are competitive* Successful candidates are eligible for performance related pay linked to Academy policy in addition to their salary.* Staff enjoy working in state of the art facilities, with a calm positive and respectful environment.* Staff are given an 80% teaching commitment, allowing them time to develop excellent lessons.* Up to 10 days per year are allocated for professional development.* A modern fitness centre is available for staff use free of charge.For more information, and to request an application pack, please contact Paul Hunt at Hays Education onT: E: Closing date: midday on Friday 15th May 2026.Please also see our recruitment site for more information about working at Sandwell Academy: Sandwell Academy is committed to safeguarding and promoting the welfare of children so you will need to take an Enhanced DBS Disclosure. We are committed to promoting Equal Opportunities and therefore only applications submitted on the Academy's application form will be considered. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Remote Network Monitoring Engineer - VictoriaMetrics £70,000 - £75,000 (pro-rata)6-month FTC Role Overview: Our client, a growing technology and infrastructure business, is looking for an experienced Network Monitoring Engineer to support a major network infrastructure programme. This is a hands-on role focused on building, improving and commissioning monitoring capability across newly deployed infrastructure and network equipment. The business needs someone who can ensure the environment is visible, measurable and supportable from day one. A key part of the role will be working with VictoriaMetrics in a production environment, including configuration, optimisation, ingestion, retention and performance tuning. You will also work across streaming telemetry, Nagios, Grafana and wider observability tooling. This would suit someone with strong network monitoring experience who is comfortable taking ownership of a critical technical workstream in a project-led environment. Key Responsibilities: • Design and deploy monitoring solutions across newly delivered network infrastructure., • Configure, optimise and tune VictoriaMetrics for production network monitoring., • Support metrics ingestion, retention, query performance and long-term platform reliability., • Build streaming telemetry pipelines to provide real-time visibility across the network., • Implement and manage Nagios-based monitoring for alerting and service health., • Develop dashboards in Grafana, or similar, to support engineering and operational teams., • Commission monitoring across network devices, access infrastructure and Layer 1-3 equipment., • Define baseline performance metrics, thresholds and SLA-led alerting., • Work closely with network and operational teams to align monitoring with changing infrastructure requirements., • Support the use of analytics-led monitoring for anomaly detection and predictive fault identification., • Improve monitoring architecture, tooling, documentation and handover processes., • Produce clear runbooks, escalation paths and operational guides., • Support knowledge transfer into internal technical teams. What We're Looking for: • Strong hands-on experience with VictoriaMetrics in a production environment., • Previous experience in a senior network monitoring, network engineering or observability-focused role., • Experience working in a telecoms, ISP, managed network or large-scale infrastructure environment., • Good understanding of time-series monitoring, metrics ingestion, retention and performance tuning., • Solid knowledge of Nagios, including configuration, plugins and alerting workflows., • Experience with streaming telemetry tools and protocols such as gNMI, gRPC, Telegraf or gNMIc., • Strong networking fundamentals across TCP/IP, BGP, OSPF, VLANs and optical networks., • Familiarity with Grafana, Prometheus or similar observability tools., • Exposure to AI/ML-led monitoring, anomaly detection or predictive fault identification would be beneficial., • Knowledge of SNMP, NetFlow/IPFIX or syslog pipelines would be useful., • Scripting or automation experience, such as Python, would be advantageous., • Comfortable working independently and delivering against defined project milestones., • Strong communication, documentation and stakeholder engagement skills., • Proactive, detail-focused and comfortable solving problems without heavy direction. Why Consider this Role? This is a strong opportunity to join a business delivering a major network infrastructure programme, in a role where monitoring and observability are central to successful delivery. You will be taking ownership of a critical technical area rather than simply maintaining an existing setup. The focus is on making sure newly deployed infrastructure is properly monitored, operationally ready and reliable from day one. For someone with strong VictoriaMetrics experience, this offers a focused 6-month project where you can make a visible impact across a live network environment. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.

Sandwell Academy Teacher of English MPS/UPS (ECTs welcome to apply) Required from September 2026 • Do you want to work in a school that puts its children at the heart of everything it does, making a difference to their lives every day?* Do you want to work in a forward-thinking school with a progressive outlook on research-based practice?* Do you want to work in a dynamic school that provides exceptional professional development opportunities for all staff?* Do you want to work in a well-equipped school that has premier facilities and learning environments?* Do you want to work in an ambitious school that nurtures excellent talent, and is part of a trust with many opportunities for progression?Sandwell Academy could be for youSandwell Academy is one of the top performing schools in the region. Every year over a thousand students apply to join the Academy in Year 7, while year on year our sixth form is heavily oversubscribed. We place a real emphasis on developing the whole child, with outstanding enrichment and extracurricular opportunities providing a broad experience for our students.We are an Academy where the culture of celebrating success in all its forms is at the heart of what we do. Giving the best possible education to our students is our core purpose, and developing our highly talented staff is the way that we do this.At Sandwell Academy we value colleagues at every stage of their career. If you are entering the profession, we offer a bespoke ECT programme that puts your needs first; to more experienced staff we provide the conditions for you to flourish and to take charge of your own professional development.Due to continued growth we are now seeking a Teacher of English to join our team from September 2026.Salary & Benefits* Salaries are competitive* Successful candidates are eligible for performance related pay linked to Academy policy in addition to their salary.* Staff enjoy working in state of the art facilities, with a calm positive and respectful environment.* Staff are given an 80% teaching commitment, allowing them time to develop excellent lessons.* Up to 10 days per year are allocated for professional development.* A modern fitness centre is available for staff use free of charge.For more information, and to request an application pack, please contact Paul Hunt at Hays Education onT: E: Closing date: 9am on Monday 18th May 2026Please also see our recruitment site for more information about working at Sandwell Academy: The Academy is committed to safeguarding and promoting the welfare of children. All successful candidates will be subject to a Disclosure and Barring (DBS) Check and two employment references. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Sandwell Academy Teacher of Maths MPS/UPS (TLR negotiable for suitable candidate) Required from September 2026 • Do you want to work in a school that puts its children at the heart of everything it does, making a difference to their lives every day?* Do you want to work in a forward-thinking school with a progressive outlook on research-based practice?* Do you want to work in a dynamic school that provides exceptional professional development opportunities for all staff?* Do you want to work in a well-equipped school that has premier facilities and learning environments?* Do you want to work in an ambitious school that nurtures excellent talent, and is part of a trust with many opportunities for progression?Sandwell Academy could be for youSandwell Academy is one of the top performing schools in the region. Every year over a thousand students apply to join the Academy in Year 7, while year on year our sixth form is heavily oversubscribed. We place a real emphasis on developing the whole child, with outstanding enrichment and extracurricular opportunities providing a broad experience for our students.We are an Academy where the culture of celebrating success in all its forms is at the heart of what we do. Giving the best possible education to our students is our core purpose, and developing our highly talented staff is the way that we do this. At Sandwell Academy we value colleagues at every stage of their career. If you are entering the profession, we offer a bespoke ECT programme that puts your needs first; to more experienced staff we provide the conditions for you to flourish and to take charge of your own professional development.Due to continued growth we are now seeking a Teacher of Maths to join our team from September 2026. For an experienced candidate there is potential for whole school responsibility for numeracy.Salary & Benefits* Salaries are competitive* Successful candidates are eligible for performance related pay linked to Academy policy in addition to their salary.* Staff enjoy working in state of the art facilities, with a calm positive and respectful environment.* Staff are given an 80% teaching commitment, allowing them time to develop excellent lessons.* Up to 10 days per year are allocated for professional development.* A modern fitness centre is available for staff use free of charge.For more information, and to request an application pack, please contact Paul Hunt at Hays Education onT: E: Closing date: 9am on Tuesday 19th May 2026Please also see our recruitment site for more information about working at Sandwell Academy: The Academy is committed to safeguarding and promoting the welfare of children. All successful candidates will be subject to a Disclosure and Barring (DBS) Check and two employment references. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Sandwell Academy Assistant Director for English MPS/UPS + TLR (negotiable depending on experience) Required from September 2026 • Do you want to develop your leadership skills in a significant role that drives forward standards in one of the key departments of the School?* Do you want to work in a school that puts its children at the heart of everything it does, making a difference to their lives every day?* Do you want to work in a forward-thinking school with a progressive outlook on research-based practice?* Do you want to work in a dynamic school that provides exceptional professional development opportunities for all staff?* Do you want to work in an ambitious school that nurtures excellent talent, and is part of a trust with many opportunities for progression?Sandwell Academy could be for youSandwell Academy is one of the top performing schools in the region. Every year over a thousand students apply to join the Academy in Year 7, while year on year our sixth form is heavily oversubscribed. We place a real emphasis on developing the whole child, with outstanding enrichment and extracurricular opportunities providing a broad experience for our students.We are an Academy where the culture of celebrating success in all its forms is at the heart of what we do. Giving the best possible education to our students is our core purpose, and developing our highly talented staff is the way that we do this. At Sandwell Academy we value colleagues at every stage of their career. If you are entering the profession, we offer a bespoke ECT programme that puts your needs first; to more experienced staff we provide the conditions for you to flourish and to take charge of your own professional development.Due to continued growth we are now seeking an Assistant Director of English to join our team from September 2026.Salary & Benefits* Salaries are competitive* Successful candidates are eligible for performance related pay linked to Academy policy in addition to their salary.* Staff enjoy working in state of the art facilities, with a calm positive and respectful environment.* Staff are given an 80% teaching commitment, allowing them time to develop excellent lessons.* Up to 10 days per year are allocated for professional development.* A modern fitness centre is available for staff use free of charge.For more information, and to request an application pack, please contact Paul Hunt at Hays Education onT: E: Closing date: 9am on Monday 18th May 2026Please also see our recruitment site for more information about working at Sandwell Academy: The Academy is committed to safeguarding and promoting the welfare of children. All successful candidates will be subject to a Disclosure and Barring (DBS) Check and two employment references. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Group People Director Location: UK (multi-site, travel required) Reports to: CEO / Group Managing Director Direct Reports: HR Business Partners, Talent, L&D, Recruitment, HR Ops Role Purpose To build and lead a high-performing, scalable people function that supports rapid growth across a regulated Supported Living and Children’s Services group. You will ensure the workforce strategy enables safe, compliant, and high-quality care delivery under CQC and Ofsted frameworks—without slowing down growth. This is not a “policy” role. It’s about execution, scaling teams fast, fixing workforce issues, and keeping regulators satisfied. Key Responsibilities 1. People Strategy & Growth • Design and execute a group-wide people strategy aligned to aggressive expansion plans (new homes, acquisitions, service lines)., • Lead workforce planning to ensure staffing keeps pace with occupancy and regulatory requirements., • Build scalable hiring, onboarding, and retention systems across multiple regions. 2. Recruitment & Workforce Scaling • Own end-to-end recruitment strategy for high-volume care roles and senior leadership., • Reduce time-to-hire and agency dependency., • Implement pipelines for Registered Managers, Deputy Managers, and frontline staff., • Ensure safe recruitment practices (DBS, references, right to work). 3. Compliance (CQC & Ofsted) • Ensure all HR practices meet regulatory standards and support inspection readiness., • Partner with Operations to maintain compliant staffing levels, training, and supervision., • Lead responses to workforce-related inspection findings., • Maintain audit-ready documentation across all services. 4. Employee Relations & Culture • Take control of complex ER cases (safeguarding, disciplinaries, whistleblowing)., • Drive a performance-led culture—deal with underperformance quickly., • Reduce absence, turnover, and burnout across services., • Embed values that align with quality care and accountability. 5. Learning & Development • Build training frameworks aligned with CQC/Ofsted expectations (mandatory + developmental)., • Develop leadership capability across Registered Managers and senior teams., • Implement clear progression pathways to improve retention. 6. HR Operations & Systems • Standardise HR processes across the group (contracts, policies, payroll interface)., • Implement or optimise HRIS systems for scale and reporting., • Ensure data accuracy across workforce metrics. 7. M&A and Integration • Lead people due diligence on acquisitions., • Integrate new services quickly without breaking compliance or culture., • Align terms, policies, and workforce structures post-acquisition. 8. Leadership & Influence • Act as a key member of the executive team., • Challenge operational leaders when workforce practices risk compliance or quality., • Staff turnover rate, • Time-to-hire, • Agency usage reduction, • Compliance audit scores, • Training completion rates, • Employee engagement, • Proven experience as a HR Director / People Director in a multi-site environment, • Strong background in Health & Social Care, Supported Living, or Children’s Services, • Deep understanding of CQC and/or Ofsted frameworks, • Experience scaling teams rapidly (organic growth or acquisitions), • Track record of improving retention and stabilising workforce issues, • Experience managing complex employee relations cases

Would you like to kick start your career in a supportive, collaborative and innovative company? \n Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? \n \n Role Overview: \n As the Data Governance Lead, you'll be responsible for establishing and maintaining a robust data governance framework across Softcat. You will work closely with our business-facing Data Management Lead, Data Visualisation Lead, Head of Business Partnering and IT teams to ensure data is a trusted, reliable, and accessible asset for the entire company. You will own the strategic direction of data governance at Softcat, promoting a data-centric culture and ensuring that data is treated as a strategic asset across the organisation, ensuring the quality, availability, and governance of our data. \n \n Success. The Softcat Way. \n At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us. \n \n What you'll be doing: \n\n • Develop and Manage the Data Governance Framework\n, • Collaborate with Data Managers\n, • Oversee IT Data Governance\n, • Monitor Data Quality and Visualisation\n, • Enhance Data Literacy\n, • Manage Data Access\n, • Be the product Owner for Softcat's Data Cataloguing Platform\n, • Own the data Governance Committee\n\n \n We'd love you to have \n\n \n Experience with these Tools & Technologies would be ideal: \n\n • MS Purview, CluedIn, Power BI, Tableau\n, • Data cataloguing and lineage tools\n, • Data quality monitoring platforms \n\n \n We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! \n \n Work in a way that works for you \n We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: \n\n • Hybrid working – 3 days in the office and 2 days working from home \n, • Working flexible hours - flexing the times you start and finish during the day \n, • Flexibility around school pick up and drop offs \n\n \n Working with us \n Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. \n \n Join us \n To become part of the success story, please apply now. \n If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ \n \n Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. \n

Graduate Executive Search Consultant Birmingham | Permanent | Start: April A high-performing executive search firm based in Birmingham is hiring two ambitious graduates to join the team this April. This is an excellent opportunity for driven and competitive individuals who want to build a long-term career and earn significant money in Executive Search. You will work closely with senior consultants, learning how to identify, engage and place top talent for senior-level roles, while building strong networks across specialist industries. What You’ll Be Doing • Identifying and engaging high-calibre candidates for senior and executive-level roles, • Conducting market research and talent mapping within specialist sectors, • Building relationships with senior professionals and industry leaders, • Supporting the end-to-end recruitment process from search to placement, • Developing your commercial awareness and business development skills What We’re Looking For • Sharp graduates who are quick to learn and commercially aware, • Hungry, motivated and competitive personalities, • People who enjoy sport, teamwork and fast-paced environments, • Strong communicators who can build relationships easily, • Individuals looking to build a long-term career with high earning potential What’s on Offer • Clear progression and training from experienced search professionals, • A target-driven environment with strong earning potential, • £50k billing target to qualify for the company ski trip incentive, • A social, ambitious team culture with golf days and networking events This is an opportunity for switched-on, competitive graduates motivated by success to join a growing team and build a long-term career in executive search.

Commercial Manager – Apprenticeships & Skills Aston, Birmingham (based at Make UK’s Apprentices & Skills Training Centre, with some regional/national travel) Permanent Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities About Make UK At Make UK, we champion and celebrate British manufacturing and engineering. We support over 20,000 businesses across the UK, helping them to innovate, compete, and grow. As part of our continued commitment to developing the next generation of talent, we deliver high-quality Apprenticeships and Skills Training that shape the future of the manufacturing workforce. About the role We’re looking for a commercially driven and strategic leader to join Make UK as our next Commercial Manager for Apprenticeships & Skills. This is a pivotal role with overall responsibility for delivering a high-impact commercial strategy, ensuring Make UK remains the provider of choice for industrial apprenticeships and a leading training centre for technical upskilling. You’ll lead business development activity, shape innovative training solutions, and work collaboratively across the organisation to drive growth, performance, and customer satisfaction. • Developing and delivering a forward-thinking commercial strategy aligned to market needs, • Leading and managing the Business Development team to achieve sales, recruitment, and delivery targets, • Identifying opportunities to create and launch new apprenticeship and skills offerings, • Working closely with Sales and Marketing to design and execute effective campaigns and go-to-market strategies, • Building strong relationships with clients, stakeholders, and internal teams to support solution-led selling, • Overseeing onboarding and delivery to ensure an excellent customer experience and full compliance, • Monitoring performance, analysing market trends, and reporting on progress and opportunities, • Representing the function at senior level, including presenting to the Executive team What we’re looking for Experience & knowledge • Proven commercial success, ideally within the Apprenticeships & Skills or training sector, • Strong understanding of market trends, competitor landscape, and customer needs, • Experience within engineering, manufacturing, or a related sector, • Knowledge of government training programmes and funding Skills & capabilities • Strategic thinker with the ability to turn insight into action, • Strong sales and commercial acumen with a track record of delivering growth, • Inspiring leader who can motivate, develop, and lead high-performing teams, • Excellent stakeholder management and relationship-building skills, • Confident communicator with strong influencing and negotiation ability Personal qualities • Professional, credible, and values-driven, • Collaborative and consultative in approach, • Proactive, resilient, and solutions-focused, • Committed to equality, diversity, and safeguarding With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow. Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance. We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant. Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration SAFEGUARDING INFORMATION This post is exempt from the Rehabilitation of Offenders Act 1974. It is therefore a mandatory requirement that the successful candidate agrees to an enhanced DBS check and satisfactory references. Individuals barred from working in this sector are reminded it is a criminal offence to submit an application.

Business Development Manager You’re good at sales... You know how to get in front of people, build relationships and bring work in. So what’s missing where you are now? Time to do it properly? A say in how things are built? As Business Development Manager, that’s what this gives you. There’s a new Sales Director in place. He’s come in to build this properly… not just keep things ticking over. He wants someone alongside him who can get out into the market and grow it. Is that you? As Business Development Manager, you’ll be out on the road across the UK and further when needed, building distribution partners and developing end user relationships. Trade shows. Strategic business development. Getting in front of the right people. And yes… get your passport ready... if you arent a fan of jumping on a plane and travelling the globe this one probbaly wont be for you. This isn’t “global” on paper. You’ll be travelling, meeting partners, seeing markets properly and building relationships that go beyond a screen. This is capital equipment, so you already know it’s not quick wins. You stay close… build trust… and see it through. The product is already proven. It’s in the market, it’s used, and it stands up. So you’re not trying to convince people it works, you’re taking something solid and growing it. As Business Development Manager, you’ll have the backing of a global group behind you, and that brings credibility when you’re sat in front of customers. • It opens doors!, • It gives you the confidence that what you’re selling has weight behind it. At the same time, you’re not a small cog. you will shape how you approach your market, how you build your network, and how this grows. As Business Development Manager, you’re building this alongside a new Sales Director who wants to do it properly, you eill have your say, not just follow what’s always been done. £65,000 basic, bonus on top, company car. If you’re a Business Development Manager who wants to be out in the market, building relationships, travelling, and growing something with proper backing behind you… this will make sense. This role is exclusive to Marshall Harmony, you won’t be contacted by any third parties. If you’d like more info or want to talk it through, just drop us a message, or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs, available at: | Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool.

As a Channel Sales Manager, you know that when a business is on track with its distribution partner strategy, your product is being talked about … even in rooms where you’re not present. Their product gets recommended, specified, and pushed forward because the right people are backing it. That’s the goal they’re aiming for here. Currently, they have a presence in the States, and it’s working well. This success shows there’s potential. However, after a two-day offsite review with the leadership team, they took a step back to evaluate what might be missing. And the conclusion was obvious…. The title is a working one too, you may be called Channel Manager or Partner Acquisition Manager or Channel Sales Manager this is an opportunity to really make your mark. They need someone experienced that understands how distribution partners ranging from large catalogue industrial online partners to local distributor partners in specified regions operate. They’re looking for you as their new Channel Sales Manager to build these relationships, not just manage them. As Channel Sales Manager, you're in the driver's seat, building a robust network. You're on the hunt for the right distributors, bringing them on board, and ensuring they remain engaged and proactive…not just signing contracts and disappearing. With the business currently tracking at £5 million, you'll quickly see the impact of your efforts. This role is new; there are no shoes to fill but there is support internally to hit the ground running. There is a great inclusive culture here, with everyone engaged from shop floor to the Directors, and the team celebrate together and collaborate. Your focus as an International Channel Sales Manager is on international markets. The US is just the beginning; think South America, China, and beyond, where the right partnerships can open doors fast. You’ll be the one to identify valuable collaborators, nurture those relationships, and turn them into something that really pays off. Because in this role, getting a partner to say yes is just the first step. But that’s just part of what they need… As an International Channel Sales Manager, you’ll also need to consider where your product fits best. Think about how it can be integrated into transportation, materials handling, and other areas where it can truly shine, and they can’t sell their product without integrating yours… connections within these industries would certainly give you an open door. You aren’t just expanding a network….you’re paving new paths to market. Your days will be a mix of strategy and delivery, some days, you’ll be at home or in Birmingham, planning your next moves. Other times, you’ll be jumping on a plane, out at trade shows, connecting with partners, and getting a real sense of who your ideal partners are. As International Channel Sales Manager you are someone thrives on both planning and action, and its not about what you have sold…It’s about your experience as an International Distribution Manager. You’ve collaborated with distributors before, so you know what a great partner looks like, you can spot when things aren’t right, and you’re at ease with building something from the ground up. The salary ranges from £50,000 to £60,000, plus an attractive bonus on top and company car allowance. There is a pension and Health cash plan as additional benefits. This is a whole new adventure. You’re not just managing an existing pipeline; you’re creating one, which means the bonus potential is entirely in your hands. And once you’ve established it, and contributed to sizeable growth, there’s the potential to expand this into something much larger and even build a team around you. So, I have 1 final question for you… Have you ever dreamed of taking something that’s already showing promise and transforming it into an established global venture? This role is exclusive to Marshall Harmony; you won’t be contacted by any third parties. If you’d like more info or want to talk it through, just drop us a message, or send your CV to the email above. By submitting my CV, I acknowledge and accept that Marshall Harmony will collect and process my personal information for recruitment purposes and will retain it for a minimum of 24 months in accordance with their Privacy Policy and T&Cs , available at: | Before this retention period expires, Marshall Harmony will contact me to ask whether I wish my data to remain on file within their talent pool.

Job Title – Recruitment Specialist Location – Edgbaston, Birmingham Hours – 40 hours per week (On-site) Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Due to continued expansion within the Optical Express group, we have a requirement for additional Recruitment Specialists to join our growing in-house team. We are looking for candidates with a minimum of 3 years experience in high volume recruitment, either in-house or agency, ideally candidates will have experience of recruiting in healthcare, aesthetics or contact centres. The Role: • Support and improve how our company attracts and selects new talent, • Sourcing talent through advert management, active sourcing and head hunting capabilities, with experience of online job boards, social media and using LI recruiter, • Arranging and managing interviews, • Regular communication with candidates in the process and also to our on-hold talent pool, • Pre-screen all candidates via telephone/teams before arranging face-to-face interviews, • Prepare candidates prior to interview on what to expect/required information, • Management of candidate offers and on-boarding., • Review internal and external candidate databases daily for quality talent, • Administration duties including; right to work documentation, verification of qualifications, • Update our online ATS with all candidate communication and data, • Ensure all records are kept in line with legal legislative requirements, • Competitive salary, • Free or discounted optical procedures and products, • Career progression Optical Express is an equal opportunities employer.

Senior Business Development Manager Top Tier law firm Based in Birmingham with occasional travel to offices in Central England Hybrid working – 3 days office, 2 days home Newly created role My client is an ambitious law firm with a clear strategy in place to support an exciting period of growth. With well-established strengths across business services, real estate and private wealth, they are now looking for a Senior Business Development Manager who can help turn strategic intent into measurable progress. The role will be based in Birmingham and will support offices in central England, working closely with partners to strengthen key relationships and drive new opportunities. The Opportunity This is a visible, commercially focused role at the heart of the firm’s growth plans. Working alongside partners and sector leads, the Senior Business Development Manager will concentrate on the activity that genuinely moves the dial: Strengthening key client relationships • Developing practical plans for priority clients and ensuring consistent delivery., • Identifying opportunities to broaden relationships across practice areas., • Using client feedback, insight and data to support engagement and retention., • Helping refine the firm’s approach to client experience. Creating and converting new opportunities • Designing targeted BD programmes that generate high quality conversations., • Supporting partners to prioritise prospects and progress them effectively., • Leading the development of clear, compelling pitches and proposals., • Ensuring strong pipeline discipline and follow through. Building a high performing intermediary network • Establishing structured engagement with accountants, advisers and referrers., • Creating a reliable flow of introductions that support growth., • Helping partners expand and strengthen their own networks., • Developing activity that builds visibility across chosen markets. Shaping and aligning strategy • Working with sector leads to focus effort where the market is moving., • Bringing external insight on trends and competitor activity., • Supporting sector positioning, profile raising and market facing initiatives., • Playing a key role in delivering the firm’s 3 year growth strategy. Providing reporting that informs decisions • Keeping close oversight of pipelines and activity., • Using CRM and data to highlight priorities and opportunities. My client is looking for someone who brings a blend of experience, credibility and personal impact. You will have: • Strong BD experience within professional services, ideally legal., • A track record of developing clients and originating new opportunities., • Confidence working closely with partners and senior stakeholders., • Strong commercial awareness and the ability to think strategically., • Excellent communication and relationship building skills., • Experience managing bids, tenders and more complex pursuits., • Confidence using CRM and data led BD approaches., • Comfort working across multiple offices and managing varied stakeholder needs., • A relationship led, commercially sharp and proactive approach., • The ability to influence without noise and collaborate effectively., • A structured, organised style with a clear focus on outcomes., • A positive, adaptable attitude as the firm continues to grow. Why This Role • A rare opportunity to help shape growth within an ambitious law firm., • Close partnership with leaders during a pivotal 3 year strategy., • Real scope to build meaningful client and intermediary relationships., • Regional influence across central England., • A collaborative culture with a strong focus on long term client partnerships. Equal Opportunities As a responsible business, it is important that we represent the diversity of our people, our clients and our communities. We believe that the firms that thrive are those with the most diverse team; that's why we work so hard to source the best talent from the broadest pool possible. As an equal opportunity employer, we strive to accommodate anyone who may have specific needs. If you require reasonable adjustments to be made during the selection process, please talk to a member of the recruitment team so that any required adjustments can be made in advance.

TSS Talent Partners have partnered with an established recruitment agency based in Dudley and are looking to hire a Recruitment Consultant with experience in Technical, Manufacturing, and Engineering roles. You’ll step into a desk that’s already generating activity, with live vacancies ready to be picked up from day one. This is a great opportunity to build on the success of an existing client base while adding your own value to further strengthen client relationships. The business offers an enjoyable working environment and a highly experienced, long-standing team with a strong focus on delivering outstanding customer service. The role focuses on supporting the Technical & Engineering division, working across positions such as Quality Engineers, Maintenance Engineers, Health & Safety Managers, Design Managers, and other similar specialist roles. We’re looking for someone who: • Has experience within recruitment, with a proven track record of managing and growing a desk as a 360 consultant, • Brings energy, drive, and a proactive, self-motivated approach, • Has experience recruiting within technical or engineering markets If you feel you have the relevant experience for this opportunity, please submit your CV for consideration.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. Location: Based in Crisis Skylight Birmingham or Newcastle, with home working in line with Crisis Hybrid Working Policy Contract: Full time Salary: £45,379 per annum About the role Up for a challenge? Excited about Corporate new business and experienced at building impactful philanthropy networks? Join us at Crisis as our Fundraising Manager (England) where we're looking for an experienced high-value fundraiser who specialises in winning and delivering regional corporate partnerships and philanthropy. We are at the start of an exciting new journey to grow high value income in our nations and regions. You will have a great role within a motivated team and have the opportunity to build your fundraising strategy: You will have the autonomy to develop your own high value network, prospects and income pipeline: You will collaborate with our wonderful Skylight teams across England to develop and deliver compelling and bold cases for support. If you have a great track record in identifying and securing regional corporate high value partnerships and donors and aren’t afraid of a challenge we would love to hear from you. About you · Dynamic, experienced, high-value fundraiser · Specialist in identifying, delivering and winning regional corporate partnerships and philanthropy · Experienced at identifying, pitching and successfully securing 5 and 6 figure partnerships · Enjoy creating and delivering compelling Cases for Support · Results-driven – we have ambitious plans as a charity and as a team · Enjoy travel; you will be based at either Crisis Skylight Birmingham or Newcastle with regular travel as required. NB we have Skylight Centres in Birmingham, Newcastle, Merseyside, Oxford and London Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply. We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. Working at Crisis Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness. Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness. As a member of the team, you will have access to a wide range of employee benefits including: · A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage. • Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy., • Pension scheme with an employer contribution of 8.5%, • 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave., • Enhanced maternity, paternity, shared parental, and adoption pay., • Flexible working around the core hours 10am-4pm, • Wellbeing Leave to be used flexibly When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. How do I apply? Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications. Closing date: Sunday 17 May at 23:59 Interview process: Competency-based interview Interview date and location: Thursday 28 or Friday 29 May, Online Interview AI in Job Applications We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences. Accessibility We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help. For more information about our work please our website Registered Charity Numbers: E&W1082947, SC040094

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Customer Experience Specialist - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Experience Specialists that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Job Description: Infinite Talent are currently partnering with a fantastic business in the heart of Birmingham City Centre to find a Revenue and Billing Manager who knows how to move the needle. This isn't your typical Credit Control Manager or AR "processing" role, we're looking for someone who understands the nuance of revenue generation, specifically the art of bridging the gap between Work in Progress (WIP) and the final invoice. This is a highly influential position as you'll be working closely with senior stakeholders to understand an unlock the billing pipeline and drive performance so this isn't about chasing debt; it's about the commercial 'art' of ensuring work is captured, valued, and billed accurately. We are looking for individuals with a proven background with the key skills listed below • Sharp Financial Awareness: You have a deep understanding of how WIP translates into a healthy bottom line., • Expert Influencer: You're comfortable "managing up" and can build the trust necessary to move projects forward., • Built To Unlock Reveue: You enjoy the fast pace of a target-driven environment and stay focused when the pressure is on., • Efficiency Obsessed: You're always looking for a better way to do things, ensuring the billing process is as lean and accurate as possible. £55000 - £65000/year Talent International UK and it's subsidiaries, Digital Gurus, Infinite Talent and Rethink act as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this opportunity, you accept the TandC's, Privacy Policy and Disclaimers which can be found on our website

Senior Business Travel Consultant - French Speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS. What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Care Agent - Birmingham, West Midlands \n\n About Us \n\n Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. \n\n We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. \n\n Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work. \n\n At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team. \n\n About the Role \n\n We are seeking dedicated Customer Care Agents that are passionate about enhancing the experience of business travelers. \n\n Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! \n\n If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. \n\n What You'll Do \n\n\n\t • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction.\n\t, • Support and engage with our customers with their global business travel requirements\n\t, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues.\n\t, • Exceed customer expectations e when managing bookings, queries and requests.\n\t, • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate\n\t, • Have great communication skills, fluency in English, both written and spoken is essential.\n\t, • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude.\n\t, • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed.\n\t, • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily.\n\t, • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them.\n\t, • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction.\n\t, • Embody our values, add to our company culture and are passionate about travel.\n\t, • Native or fluent level of English.\n\t, • Experience in a customer facing role whether that be retail or call centre environment.\n\t, • Experience supporting customers via email, live chat, and phone are a benefit.\n\t, • Receive competitive compensation and equity ownership in Perk\n\t, • Perk offer the real living wage for this role\n\t, • Rest and recharge with 25 days of annual leave plus bank holidays\n\t, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex\n\t, • Plan for your future with our qualifying earnings company pension plan with Aviva\n\t, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen\n\t, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence\n\t, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus\n\t, • Join our unforgettable Perk events, including our spectacular annual summer party\n\t, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones\n\t, • Focus on your family with 12-16 weeks' paid parental leave\n\t, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes\n\t, • Broaden your horizons with up to 20 "Work from Anywhere" days per year\n\t, • Stay savvy with access to a wide variety of discounts and rewards\n\t, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years\n\t, • Office based in our Birmingham City Centre office 5 days / week\n\t, • Working hours are on a rotational basis between 8am - 7pm\n\t, • Weekly working hours will be 37.5\n\t

Senior People Partner - Customer Care and Support Functions - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.The RoleWe have huge growth ambitions here at Perk, and our commitment to achieve them has never been stronger as we navigate our journey to One Perk. We're scaling fast across multiple regions, integrating new businesses, and evolving how we deliver for our customers. As we expand our reach, launch new products and enter new markets, we need to stay sharp, scalable and human. That's where you come in.We're looking for a Senior People Partner to join our team, partnering closely with Senior Leaders across Customer Care and other Support Functions to embed 'Best for Perk' people strategies, which contribute to our high performance culture. This role is for someone who thrives in fast paced, scaling environments and knows how to balance commerciality with dedication to colleague experience in a hyper growth environment. Reporting to the Head of People Partners, you'll lead and develop another People Partner across the globe and collaborate across the People Team to ensure alignment, consistency, and impact in everything we do.If you've worked in progressive People teams, have a flexible approach, and know how to apply people strategy to commercial opportunities, we'd love to meet you.What you'll doBe a trusted partner to Customer Care and Support Functions • Work closely with our Customer Care and Support Function senior leaders to define, deliver, and embed the people strategy within these areas of Perk. With strong business acumen and coaching approach, you'll bring insight, challenge, and clarity to business decisions, team structures and leadership plans. With huge growth plans comes ambiguity and a need to adapt our approach regularly; you'll be comfortable navigating unknowns, and bring confidence in others through ambiguity. Lead and grow your own team, • Manage and develop a team of People Partners, enabling them to partner global teams that span multiple functions and geographies. Set priorities, provide coaching, and remove barriers to success.Drive high performance at scale, • Define what great looks like by co-creating with business leaders and building with the business to implement better ways of working to drive success, embed better ways of working, and enable leaders and managers to lead with confidence, clarity and accountability.Build the foundations for growth, • Partner workforce planning, organisational design and talent development strategies that keep us agile as we grow.Champion employee engagement, • Our values are at the heart of everything we do here at Perk. You'll partner leaders to shape the employee experience across their teams and help us listen carefully, act on feedback and build a culture that people want to be part of.Lead through change, • With experience in leading change effectively, you'll partner leaders through fast-paced change with empathy and structure. You'll ensure that through change and beyond, our colleagues are valued, and stay connected to our mission.Use data to make better decisions, • Bring a data-driven mindset to everything you do. Use people insights to create and test hypotheses, diagnose challenges or opportunities, track progress and measure impact.What success looks like, • We build a high-performing, values-led culture that supports growth and drives results. Teams deliver and exceed both business and people success metrics, • Managers and leaders feel equipped to drive performance, engagement and team development. They are confident and deliver against expectations throughout the entire employee lifecycle., • Our people strategy is embedded into day-to-day business decisions, not separate from them, • People insights such as engagement, churn, absence, and performance remain healthy, • Successful project delivery across the business and People Team What you'll bring, • Tenured experience in a People Partner role partnering in fast-growing companies, • Tenured experience working with a customer service or call centre department is a must, • Experience working within Spanish Employment Law., • A track record of partnering and influencing senior leaders, • Strong understanding of team design, high performance culture, leadership development and change management, • A coaching mindset and excellent communication skills. You know when to challenge and when to support, • A commercial approach to people work, with a focus on impact, data and action and balancing colleague experience, • Experience developing and enabling leaders through multiple methods including skills gap analysis, designing, delivering, and measuring training programmes., • Comfort operating across regions and time zones, with experience partnering international teams; ideally UKI, Spain, and the US. What you receive, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Customer Success Associate - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the RoleWe are seeking dedicated Customer Success Associate that are passionate about enhancing the experience of business travelers. Our Customer Care team is crucial to our company's success and growth. We value empathetic professionals who understand our mission: making business travelers happy! If you are a problem solver driven by delivering a 7-Star service and eager to make an impact and revolutionize corporate travel management, you might be the perfect fit for our team. What You'll Do • Be a role model and a trusted advisor by showcasing Perk values and a customer centric approach in every customer interaction., • Support and engage with our customers with their global business travel requirements, • Communicate with customers via phone, live chat, and e-mail, to effectively resolve travel issues., • Exceed customer expectations e when managing bookings, queries and requests., • Answer customer requests and as their trusted travel advisor and think out-of-the-box to provide innovative solutions where appropriate, • Stay up-to-date with new features and product launches in Perk - there are lots so be prepared for some serious innovation! We are looking for people who • Have great communication skills, fluency in English, both written and spoken is essential., • Possess self-motivation, a constant curiosity, and a strong desire to learn with a growth-oriented attitude., • Are proficient with technology and can handle multiple tasks simultaneously without feeling overwhelmed., • Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily., • Are great problem solvers. Since we don't always have immediate answers, you should relish the process of discovering them., • Excel in a dynamic and collaborative setting, comfortable with change and ambiguity, able to work independently, and exercise good judgment to make decisions that prioritize customer satisfaction., • Embody our values, add to our company culture and are passionate about travel., • Are comfortable with an office based environment and have shift flexibility. What We're Looking For • Native or fluent level of English., • Experience in a customer facing role whether that be retail or call centre environment., • Experience supporting customers via email, live chat, and phone are a benefit., • Experience working with KPIs and metrics - specifically with a focus on quality are also a benefit.What we offer, • Receive competitive compensation and equity ownership in Perk, • Perk offer the real living wage for this role, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportWorking Hours & Conditions, • Office based in our Birmingham City Centre office 5 days / week, • Working hours are on a rotational basis between 8am - 7pm, • Weekly working hours will be 37.5, • You will be required to work 1 weekend in every 7 weeksHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Senior Business Travel Consultant - German speaking - Birmingham About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.We're trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we're tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem.Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. We combine innovation, control, and simplicity to transform how businesses work and how people feel at work.At Perk, we're driven by our values, like being an owner, delivering a 7-star experience, and working as one team. We value curiosity, purpose, and mindset, not just knowledge, to unlock the power in your potential. Our talent team brings together leading minds from the travel and SaaS industries, representing over 70 countries. If you're excited about having a real impact and shaping how millions of people experience work, we'd love you on the team.Visit to learn more.About the roleWe are seeking an outstanding Executive / VIP Business Travel Consultant to deliver an elite, seven-star service experience to senior leaders, executives, and high-value corporate clients. This role is designed for someone who understands that Executive Travel is not transactional it is highly personalised, time-critical, and relationship-driven.The ideal candidate brings a strong background in hospitality, premium travel, or luxury customer service, paired with a solid understanding of contact centre operations where productivity, efficiency, and CSAT must coexist. You will be comfortable operating at pace, managing complex itineraries, and making confident decisions on behalf of discerning clients.You will have strong GDS experience though we are able to provide full cross platform training for candidates who have experience in Amadeus, Sabre or another GDS.What Success Looks Like • Delivering a seamless, proactive, and anticipatory experience for Executive and VIP travellers, • Acting as a trusted advisor, not just a booking agent, • Managing highly complex, often last-minute travel changes with calm professionalism, • Consistently achieving strong CSAT while meeting productivity and efficiency expectations, • Demonstrating excellent ownership, judgement, and accountability in every interactionWhat You'll Do, • End-to-end management of Executive and VIP corporate travel, including air, hotel, ground transport, and bespoke requests, • Providing expert recommendations aligned to traveller preferences, company policy, and duty of care, • Handling urgent and high-impact travel disruptions with speed, empathy, and precision, • Managing multiple channels (phone, chat, email) in a fast-paced Executive Care environment, • Balancing premium service delivery with operational KPIs such as productivity, handle time, and SLA adherence, • Building long-term relationships with Executive travellers through consistent, high-quality service, • Collaborating closely with peers to maintain a high-performance, elite service cultureWhat We're Looking ForEssential:, • Proven experience delivering high-touch, premium customer service (Executive travel, hospitality, aviation, luxury brands, or similar), • GDS experience (Amadeus, Sabre, Galileo or similar), • Strong understanding of contact centre performance metrics, including productivity, efficiency, and CSAT, • Exceptional communication skills with a polished, confident, and discreet style, • Ability to remain calm, decisive, and solutions-focused in high-pressure situations, • Strong organisational skills and attention to detailDesirable:, • Experience supporting senior stakeholders, C-suite, or high-net-worth individuals, • Exposure to out-of-hours, follow-the-sun, or on-call travel support modelsPersonal Attributes, • Naturally service-oriented with a strong hospitality mindset, • High emotional intelligence and sound judgement, • Comfortable working autonomously and taking full ownership, • Resilient, adaptable, and confident handling ambiguity, • Commercially aware and performance-driven without compromising service qualityWhat we offer, • Receive competitive compensation and equity ownership in Perk, • Rest and recharge with 25 days of annual leave plus bank holidays, • Take control of your physical health with private medical cover and voluntary dental insurance from Bupa, and discounted gym memberships with GymFlex, • Plan for your future with our qualifying earnings company pension plan with Aviva, • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen, • Rest assured that you're covered by income protection in case you experience a long-term sickness or absence, • Leverage tax-efficient cycle and electric car schemes with Cycle2Work & Octopus, • Join our unforgettable Perk events, including our spectacular annual summer party, • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones, • Focus on your family with 12-16 weeks' paid parental leave, • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes, • Broaden your horizons with up to 20 "Work from Anywhere" days per year, • Stay savvy with access to a wide variety of discounts and rewards, • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years, • Let us help you move to one of our hubs with relocation supportHow We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We're an equal opportunity employer, which means you're welcome at Perk regardless of how you look, where you're from, or anything else that makes you, well, you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

Internal Recruiter Brookbanks operates nationwide, providing integrated and holistic consultancy services for major infrastructure and development schemes. We have a reputation for designing and delivering complex mixed-use, major residential, and commercial projects ranging from £5m to £500m. As a UK, privately-owned consultancy, we offer autonomy, flexibility, and trust. Our people are empowered and supported to challenge the status quo, implement their ideas, and make a real impact. What’s in it for you at Brookbanks? • Hybrid and flexible working: We trust you to decide how you work best and aim to accommodate your personal circumstances., • Personable environment: As a UK, privately-owned consultancy, you’ll be more than just a number., • Roadmap for progression: Expanding into new sectors and regions ensures your career can grow with us., • Autonomy: You’ll have the freedom to work in your own way, create change, and shape the company., • Innovation: Free from rigid processes or layers of hierarchy, we encourage fresh thinking and an entrepreneurial mindset. As an Internal Recruiter, your role will include: Headhunting • Supporting our growth by headhunting consultants and engineers from entry level up to Director across eight offices, • Building and maintaining a strong talent pipeline, • Engaging with passive candidates and industry networks to attract top talent, • Managing the offer process, • Support general recruitment administration across the business What do we look for? • Good telephone etiquette, ability to objection handle and follow up, • Experience using LinkedIn Recruiter, • Ability to work independently and manage multiple deadlines, • Proactive, solutions-focused, with a collaborative approach, • Passion for people and driving organisational growth Want to find out more? To learn more over a confidential chat, simply apply or contact Zoe Evans, Head of Talent at

Job Title Education Recruitment Consultant – Placement Lead (Alternative Provision) Location UK (Hybrid / Remote with travel as required) Reporting To Director of Alternative Provision Role Purpose The AP Placement Lead is responsible for the end-to-end fulfilment of Alternative Provision referrals, including sourcing, vetting, matching, and deploying education staff into live placements. You will own the speed, quality, and consistency of placements, ensuring every referral is mobilised quickly with the right educator and maintained effectively throughout delivery. This role has direct impact on revenue, service quality, and commissioner confidence. You will be expected to operate at pace, take ownership, and ensure no placement fails due to staffing. Scope of Role • National responsibility for AP placement fulfilment, • Ownership of educator sourcing and deployment, • Management of referral pipeline and placement delivery, • Direct impact on mobilisation timelines and hours delivered Key Responsibilities 1. Referral Ownership & Placement Fulfilment • Take ownership of incoming referrals from Local Authorities, Schools/PRUs, and SEN teams, • Assess each referral to determine:, • Staffing requirements (teacher, tutor, mentor), • Required experience (SEMH, autism, trauma, exclusions), • Delivery model (hours, location, risk level), • Match suitable educators and confirm placements, • Mobilise placements within 24–72 hours where required, • Track referrals from enquiry through to active delivery 2. Education Staff Sourcing & Recruitment • Build and maintain a reliable pool of educators including:, • SEN Teachers, • Tutors, • Behaviour Mentors, • HLTA / TA staff, • Source candidates via job boards, LinkedIn, and referrals, • Conduct screening focused on:, • SEN/SEMH experience, • Behaviour management capability, • Suitability for 1:1 and community-based AP settings, • Maintain a pipeline of “ready-to-deploy” staff 3. Placement Matching & Deployment • Match educators based on:, • Skillset and experience, • Location and travel, • Availability and reliability, • Coordinate timetables and session delivery, • Ensure all placements are fully staffed and covered, • Manage urgent gaps, sickness, and replacements without disruption, • Maintain continuity of staffing to prevent placement breakdown 4. Placement Management & Quality Control • Act as the primary operational contact for live placements, • Monitor:, • Attendance, • Engagement, • Staff performance, • Address issues early, including:, • Staff suitability concerns, • Behavioural challenges, • Engagement risks, • Adjust or replace staffing where required to maintain stability 5. Compliance & Safeguarding • Ensure all staff are fully compliant prior to deployment:, • Enhanced DBS, • Right to work, • References, • Qualifications, • Maintain accurate safeguarding and compliance records, • Ensure all placements operate in line with Department for Education guidance, • Escalate safeguarding concerns appropriately 6. Stakeholder & Client Coordination • Liaise with:, • Local Authority caseworkers, • Social workers, • SEN officers, • Schools, • Provide clear and timely updates on:, • Placement start dates, • Staffing arrangements, • Risks or issues, • Build strong commissioner confidence through consistent delivery 7. Systems, Tracking & Reporting • Maintain accurate records of:, • Referral pipeline, • Staff availability, • Active placements, • Ensure all sessions and hours are correctly recorded, • Support reporting on:, • Placement coverage, • Hours delivered vs commissioned hours, • Staff utilisation Key Performance Indicators • Referral to placement time: 24–72 hours, • Placement fill rate: >95%, • Staff utilisation rate, • Placement stability (low turnover per case), • Compliance completion: 100% prior to deployment, • Hours delivered vs commissioned hours Experience • Experience in education recruitment OR SEN / Alternative Provision staffing, • Proven ability to fill roles quickly under pressure, • Experience managing multiple live placements or bookings simultaneously, • Strong understanding of:, • SEMH needs, • Behavioural challenges, • Complex young people Desirable Experience • Experience working with Local Authorities or AP providers, • Knowledge of SEN frameworks and referral pathways, • Background in education, youth work, or SEN services Key Skills • Strong recruitment and talent-matching ability, • Excellent organisation and scheduling skills, • Ability to work in a fast-paced, high-pressure environment, • Strong communication and stakeholder management, • Problem-solving and decision-making under pressure Personal Attributes • Highly proactive and responsive, • Resilient and calm under pressure, • Strong sense of ownership and accountability, • Detail-oriented with high standards, • Driven by results and delivery What Success Looks Like • Referrals are filled quickly with the right educators, • Minimal delays or gaps in placement delivery, • Strong, reliable pool of educators, • High placement stability and continuity, • Positive feedback from commissioners and partners

Starting Salary: £26,500 Plus Benefits Are you detail driven, highly organised, and passionate about making sure everything’s done by the book? If you thrive in a fast-paced environment and want to play a key role in ensuring safe recruitment within education, then this is the role for you! At TeacherActive, we’re on the lookout for a Compliance Administrator to join our team. You'll be instrumental in ensuring every candidate we place meets the highest safeguarding and vetting standards, making a real difference in the lives of educators and learners. Our Culture: Our office is a collaborative, supportive environment where precision is valued, effort is recognised, and every team member plays a part in delivering excellence. You’ll be surrounded by passionate, motivated colleagues who take pride in doing things the right way and celebrating the wins along the way. The Role: Compliance Administrator In this vital role, you’ll own the compliance journey for your own group of candidates from initial audit through to full clearance. Your work ensures our schools receive fully vetted, high-quality professionals they can trust. What you’ll be doing: • Managing administrative tasks form Compliance and right to work checks, • Verifying ID, Right to Work, references, DBS checks, and identifying CV gaps, • Conducting annual audits and ongoing eligibility reviews, • Working closely with branch teams to ensure fast, accurate registrations, • Making outbound calls to chase documentation and references, • Maintaining standards in line with REC, Department for Education, and internal policies, • Timesheet Administration, • Identifying and querying discrepancies with timesheets, • Answering phone and email queries from candidates and internal stakeholders What We’re Looking For: You’ll bring energy, professionalism, and a sharp eye for detail – keeping safeguarding at the heart of everything you do. Key attributes we value: • Track record of meeting and exceeding targets, • Previous customer service or administration experience, • Extremely high accuracy and attention to detail, • Great organisational and time management skills, • Excellent verbal and written communication, • Confidence on the phone and in chasing key information, • A strong customer service mindset, • Experience in dealing with difficult and challenging situations, • Working in a fast paced environment and ability to deliver at fast pace What’s in It for You? We’re a values-driven business that celebrates performance, teamwork, and career growth. The benefits: • Clear progression path from day specific to your compliance role and career, • 23 days annual leave + 8 bank holidays (Annual leave increasing with service by 1 day per year to a maximum of 30 days), • Extra day off for your birthday and a life admin day to use when you need it, • 40 days work from home allowance per year (After passing probation, pro rata'd), • Charity day - a paid day to volunteer where you choose!, • Regular company events that celebrate your success. Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) 631798 with the following details: • Your name, • What role you are applying for/ what office you are interested in working in, • What makes you a great fit for a role in Compliance at TeacherActive Working Hours: • In term time, Monday - Thursday - Wk 1: 7:30-16:30 / Wk2: Monday - Thursday: 8:30-5 / All Fridays 8-4.30pm, • Office based full time

Assistant Manager – Security Operations Centre (SOC) Assistant Manager – IGH Location: Bristol, Birmingham, Manchester Capability: Consulting Experience Level: Assistant Manager Type: Full Time Service Line: IGH Consulting Contract type: Permanent Job description Base Location: Birmingham/Bristol/Manchester – up to 4 days a week in the office. Other Office locations available nationally: The Security Operations Centre - Assistant Manager role will provide the pivotal function of planning, designing, building and sustaining SOC and Next-Generation SOC services, operating within the uppermost levels of Government. You will work as part of an elite team of specialists, advising government and industry clients on their largest, most complex, and highest profile strategic issues. Our team combines deep sector insight, expert consulting capabilities and trusted client relationships to design and implement solutions that span all aspects of our clients’ operations. We become immersed in our clients' organisations, applying sector knowledge and technology solutions to deliver the best possible outcomes and get it right first time. Operating from Birmingham, Bristol or Manchester we do work that matters, providing technical and advisory expertise to help our clients securely craft and deploy security control systems and operations technology. Why Join KPMG as an Assistant Manager within our Cyber Security function? Cyber security is one of the areas which KPMG has identified for tremendous investment and growth. Our clients face a challenging cyber threat and look to us to help them understand and respond to that threat. This is an opportunity to join a high performing team that works with a wide variety of clients, including Defence and National Security, which is a KPMG priority sector. That means we are a fast-growing team which presents exciting opportunities for a manager to lead impactful projects, drive our ambitious growth agenda and seek career progression. We are looking for an assistant manager who possesses high quality consulting skills and a record of delivering outstanding results when leading complex consulting projects focused on delivering Security Operations engagements and to support KPMG’s growth in this market. What will you be doing? • Support projects, or Security Operations workstreams within a larger programme, consulting with Partners, Directors and Senior Managers where appropriate., • Plan and shape the delivery of engagements, including work plans, timelines, project management and resource allocations., • Provide input on security operations capabilities and services., • Build and manage relationships with clients on a daily basis., • Drive the development of propositions and assets, bringing a National Security perspective to them. What will you need to do it? • Technical background, willingness to learn, and experience within a Security Operations Centre (SOC)., • Understanding of SOC tools and technologies, such as SIEM, IDS/IPS, EDR and threat intelligence platforms., • Proven experience of managing SOC services and delivering improvements within a SOC environment., • Experience bringing a technology perspective to a broad range of client issues, demonstrating how technology can be used to address problems and realise opportunities., • Proven ability to support the development and delivery of security operating models that enable clients to get the most from their technology estate. Due to the nature of the work, it is essential for applicants to hold High Level current 'National Security Vetting’ aligned to a National Security organisation. Skills we’d love to see/Amazing Extras: • Managing teams, including the ability to structure complex projects., • Clear record of achievement and progression in a consulting firm or in a comparable environment within industry., • Degree level qualified, MSc in Information Security, IT or relevant STEM subjects., • Relevant cybersecurity certifications., • Consulting experience within a ‘Big 4’ consultancy, or mid-tier firm. Our Locations: We are open to talk to Security Operations talent across the country but our core hubs for this role are: • Birmingham, • Bristol, • Manchester Diversity and Inclusion: KPMG is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that a diverse workforce is essential to our success and that everyone should have the opportunity to reach their full potential. Application To discuss this or wider Consulting roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG. Find out more: Within Consulting we have a range of divisions and specialisms. Click the links to find out more below:

Delivery Consultant (180) - Technology Location: Birmingham (Hybrid – 3 days office, 2 days remote) About Us At Harvey Nash, we’re proud to be the #HomeOfTheBest. For over 30 years, we’ve partnered with organisations ranging from innovative start‑ups to global enterprises and public sector bodies, helping them secure exceptional technology talent. Our reputation is built on quality, long‑term partnerships, and people‑first recruitment. As part of our continued growth, our Birmingham office is expanding, and we’re looking to appoint a Delivery Consultant to join our UK & Ireland Technology practice, supporting multiple technology verticals. With Harvey Nash's growth this year, delivery capability is growing rapidly, with teams supporting large‑scale technology and transformation programmes focused on clear business outcomes. This role plays a key part in candidate delivery and resource mobilisation, ensuring the right talent is in place to support complex engagements across the UK and Ireland. What You’ll Do: As a Delivery Consultant, you’ll be responsible for the candidate side of the recruitment lifecycle, working closely with experienced consultants and delivery managers to fulfil live requirements: • Candidate sourcing & engagement: Identify, attract, and engage high‑quality technology professionals across your specialist market, • End‑to‑end candidate delivery: Manage the candidate journey from initial outreach through interviews to offer and onboarding, • Market specialism: Develop strong knowledge within your tech niche and build credibility as a trusted contact for candidates, • Team collaboration: Work closely with consultants and managers to deliver against confirmed roles and programmes, • Talent pipeline management: Build and maintain long‑term candidate networks to support ongoing and future delivery needs, • Candidate experience: Deliver a high‑quality, transparent, and supportive experience at every stage, • Delivery excellence: Manage multiple roles in a fast‑paced environment while maintaining attention to detail and quality This is a delivery‑only role, there is no sales, business development, or client acquisition responsibility. You’ll be supported with structured training, mentoring, and ongoing coaching to help you grow into a high‑performing delivery specialist. About You • Experience in a Delivery Consultant or candidate‑focused recruitment role, • Highly organised, detail‑oriented, and process‑driven, • Confident communicator who enjoys building long‑term candidate relationships, • Genuine interest in technology and the tech recruitment market, • Proactive, resilient, and comfortable working in a fast‑paced environment What’s in It for You • Competitive base salary plus one of the best commission structures in the market, • Clear, structured career progression within delivery or broader recruitment pathways, • Ongoing training, coaching, and global mentorship, • Flexible hybrid working, • Benefits including gym discounts, birthday leave, volunteering leave, and the option to purchase additional annual leave, • High‑performance incentives including team events, recognition programmes, and global awards, • Inclusive, collaborative, and ambitious team culture Apply Now If you’re looking for a delivery‑focused role in technology recruitment, where you can develop specialist market knowledge, work on high‑impact programmes, and build a long‑term career with a global brand, we’d love to hear from you.