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Job Description Are you passionate about creating opportunities for people to thrive? Catholic Charities is the place for you! IT Services Manager Elliot Park The mission of Catholic Charities Twin Cities is to serve those most in need and to advocate for justice in the community. Our programs for children, families, and adults serve more than 25,000 people every year. As the need for our services grows, Catholic Charities is working to adapt and respond with strategies that prevent poverty, meet basic needs in times of crisis, and create pathways to greater stability. WAGE RANGE: $85,000 - $101,000/annually JOB SUMMARY This role manages the IT support team for our internal users, and reports to the Director of Technology Services. This includes managing the responsiveness, customer service and communication of the IT help desk team members as well as maintaining effective KPIs with the team. Team management includes regularly scheduled one-on-ones with all team members, running daily meetings supervising and setting the work direction and priorities of the team members and conducting regular performance reviews. Duties include the administration and support of client computers in an enterprise environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware, software, and equipment (including but not limited to desktops, laptops, phones and tablets) to ensure optimal performance. This person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion and provide desktop management and support services for the organization. Customer service experience and good communication skills are required. The IT Service Manager will coordinate with system administration staff to maintain networking and server equipment as well as cloud-based systems. This position will also work in partnership with other teams to achieve goals of the department that are in line with the organizational strategic plan and will embrace the high standards of Catholic Charities ethics and core values. ESSENTIAL FUNCTIONS • Working with the Director of Technology, provide work direction, schedule tasks, and other supervisory tasks as needed to the Direct Support team., • Identify and resolve personal computing troubles by recommending and performing actions to correct problems with computer hardware, software, and peripheral devices., • Define and implement personal computing standards and configurations for desktops, laptops, printers, and mobile devices., • Maintain personal computing devices and update as required with patches, virus control, OS upgrades and imaging, and other standardized packages., • Evaluate overall operations of computing and information technology functions and recommend enhancements and identify emerging information technologies as required., • Maintain an inventory of all IT hardware and software assets., • Accurately report IT support and repair tasks in a ticket system., • Provides Desktop, VOIP Phone System and Multi-Functional Printer support as outlined in specific work plans., • Fax Server Support (including assignment of eFax numbers and end user training), • Identifies, evaluates, prioritizes and resolves a wide variety of IT hardware, software, and operational issues and technical problems., • Develops and maintains appropriate system documentation to ensure that documentation is current., • Provide Overall work direction to the Direct Support Team, • Hold regular meetings of the Direct Support team to share information, map out obstacles and promote teamwork., • Recommend Schedule adjustments and training for team members to the Director of Technology., • Promote the overall cohesion and collaboration of the direct support team., • Be available for occasional rotation of after hours support., • Maintain knowledge of agency servers and networking devices to help the system administration team troubleshoot and maintain the environment. Other duties as assigned. QUALIFICATIONS/TECHNICAL EXPERTISE • Associate’s degree in computer science or a related field preferred but not required., • Minimum of four (4) years of relevant experience in the administration, deployment, and support of Windows Enterprise Operating Systems and configurations is required., • 2 years of experience with desktop deployment solutions and setup and configuration of desktops, laptops, tablets, and mobile devices is required., • At least two (2) years of supervisory experience is preferred., • Basic knowledge of networking systems, components, and fundamentals., • Proven abilities in Customer Service, team building and conflict negotiation., • Previous experience using a Helpdesk Incident ticketing system., • Experience with Active Directory administration, • Expertise in MS Office product functionality including Outlook, Word, Excel, Visio, PowerPoint, • Good working knowledge of Windows Server and desktop platforms, up to and including the current version., • Must have a valid driver’s license, and proof of insurance coverage., • Has the ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness. PHYSICAL REQUIREMENTS CPR No Driving No Operating specialized machinery (additional assessment may be required) No Walking or standing > 2 hours/shift No Lifting up to 25lbs without assistance No Lifting up to 50lbs without assistance No Physically restraining clients No Catholic Charities is an Equal Opportunity Employer Catholic Charities does not discriminate against applicants for employment on the basis of race, creed, color, religion, sex, gender, nationality, age, marital status, disability status, status with regard to public assistance, membership or activity in a local commission, sexual orientation or preference, ancestry, familial status, or any other legally protected group.

Job DescriptionWho We Are At JonnyPops, our team is empowered to make an impact at work every day — from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfillment from seeing their work transform the world around them. Founded in 2012 and headquartered in Elk River, MN, JonnyPops is one of the fastest-growing frozen novelty brands in the country — #1 in the Natural Channel and growing 60%+ YTD in 2026. We manufacture in-house at our SQF Certified, peanut-free facility and operate a corporate office in Plymouth, MN. With ~300 employees and aggressive growth across retail and food service, our technology infrastructure has never been more important to our success. Job Summary The Director of Information Technology is a newly created leadership role at JonnyPops, responsible for continuing the building and leading of the IT function as the company scales. This role owns IT strategy, infrastructure, cybersecurity, and enterprise systems across our corporate offices in Plymouth and our manufacturing facility in Elk River. The Director of IT will serve as the company’s technology partner — ensuring our systems are reliable, secure, integrated, and positioned to support JonnyPops’ continued growth. This is a fast paced and high-impact role with cross-functional reach. You’ll partner closely with Finance, Operations, Manufacturing, Supply Chain, HR, and GTM to ensure every team has the tools and connectivity they need to operate with excellence. You’ll report to the CFO and be a key contributor to JonnyPops’ company-wide AI adoption initiatives. You will be responsible for managing and leading the talented team of technology professionals who bring the IT function to life for the JonnyPops organization. Direct Manager CFO, Executive Leadership Team Direct Reports IT Manager(s), Systems Administrator(s), and external IT managed service providers as applicable Cross-Functional Partners Finance & Accounting, Operations, Manufacturing, Supply Chain, HR & Office, GTM / Commercial, FSQA Work Hours / Location • Hybrid — regular on-site presence required at both Elk River (manufacturing) and Plymouth (corporate office), • Full-time; standard business hours with flexibility for system maintenance windows or incident response, • Regular travel between Elk River and Plymouth locations requiredEssential Duties and Responsibilities IT Strategy & Leadership • Develop and execute a scalable IT strategy aligned with JonnyPops’ growth trajectory, EOS operating model, and company / business unit rocks, • Partner with ELT and department leaders to prioritize technology investments and roadmap planning. Support technology evaluations and road mapping with business leaders to maximize strategic return on technology investments, • Develop and lead a high-performing IT team; manage internal staff and external vendors / managed service providers, • Own the IT budget, contract negotiations, vendor relationships, and technology spend governance, • Champion the company’s AI adoption initiative — partnering with department leaders to embed AI tools and automation into business processes to drive measurable productivity gains while ensuring responsible data governance and security. Enterprise Systems & Integrations, • Oversee and optimize JonnyPops’ core enterprise systems, including:, • NetSuite (ERP and HRIS) — system of record for finance, accounting, inventory, and HR data, • RedZone (manufacturing MES / OEE platform) — production floor visibility and accountability at Elk River, • Microsoft 365 (SharePoint, Teams, Outlook) — company-wide collaboration, file storage, and communication infrastructure, • Business Applications such as Ramp (expense and corporate card management), FISPAN (NetSuite-to-bank payment integration), Vividly (trade management), ClickUp / Jira (project management), JazzHR (ATS), Employee Navigator (benefits), Lucid (org charting), DocuSign, Canva, Figma, HubSpot, and additional SaaS tools across departments, • Own integration strategy across systems — reducing manual data entry, closing gaps between disconnected platforms, and improving data reliability and flow across the business, • Ensure system access provisioning, permissions governance, and onboarding/offboarding procedures are consistent and secure across all platforms, • Oversee technology implementation and integration projects with both internal and external stakeholders to ensure delivery of objectives on-time and on-budget. Infrastructure, Networking & Cybersecurity, • Manage and maintain network infrastructure, endpoints, and hardware across Plymouth (corporate) and Elk River (manufacturing) locations, • Own cybersecurity strategy, risk assessment, incident response planning, and security awareness training, • Ensure business continuity, disaster recovery planning, and data backup processes are in place and tested, • Oversee cloud infrastructure, server environments, and connectivity between corporate and plant locations, • Ensure the Elk River manufacturing facility’s OT (operational technology) environment — including plant-floor networks, vision systems, and production equipment connectivity — is secure, stable, and supportedOperations & Manufacturing Technology Support, • Serve as the technology partner to Operations and Manufacturing; support RedZone rollout, adoption, and troubleshooting on the production floor, • Ensure reliable IT/OT connectivity at the Elk River facility to support production, quality, maintenance, and supply chain operations, • Partner with Supply Chain and Finance on EDI connectivity, WMS, ERP, and inventory data accuracyUser Support & Enablement, • Oversee helpdesk support and ensure all ~300+ employees have reliable technology to do their best work, • Manage device provisioning, software licensing, and IT onboarding/offboarding processes in partnership with HR, • Communicate clearly and collaborate with non-technical stakeholders; translate technical complexity into plain-language recommendations and business cases, • May assume additional duties as necessaryFood Safety Responsibilities, • Ensure IT systems that support food safety and quality operations — including RedZone (MES / OEE), NetSuite (ERP / traceability), and FSQA-related data integrations — are reliable, secure, properly maintained, and available to support uninterrupted production and regulatory compliance, • Partner with the FSQA team to support audit readiness — ensuring technology systems, access logs, data integrity controls, and electronic records meet SQF, HACCP, and FDA requirements; assist in timely response to audit requests involving IT-managed data or systems, • Protect the integrity of food safety and quality data — establish and enforce access controls, change management procedures, and data governance practices that prevent unauthorized modification of records related to production, lot traceability, and quality holds, • Ensure OT / IT network security at the Elk River facility safeguards production systems and plant-floor connectivity; work with Operations and FSQA to ensure that cybersecurity measures do not create gaps in food safety monitoring or traceability, • Support business continuity and disaster recovery planning with specific consideration for food safety-critical systems; ensure that recovery time objectives (RTOs) for production and FSQA systems reflect the operational risk of downtime in a food manufacturing environment, • Actively model and promote food safety culture — understand and uphold JonnyPops’ food safety standards when planning and executing technology projects, vendor integrations, and system changes that touch production or quality operationsMinimum Qualifications Education & Experience • Bachelor’s degree in Information Technology, Computer Science, or related field; equivalent experience considered, • 10+ years of progressive IT experience, with at least 3–5 years in a Director-level or senior leadership role with direct reports; candidates coming from an IT Manager background should demonstrate a clear track record of expanding scope, strategic ownership, and people leadership, • Experience managing IT Managers or senior technical staff (not just individual contributors), • Experience in a manufacturing, distribution, or CPG environment strongly preferred, • Demonstrated experience owning and presenting technology strategy and budget to executive leadership Technical Skills • Strong working knowledge of ERP systems (NetSuite experience a strong plus), cloud platforms, and SaaS application management, • Proficiency with Microsoft 365 administration (SharePoint, Teams, Azure AD, Entra ID), • Experience with network infrastructure, endpoint management, and IT security frameworks, • Familiarity with manufacturing plant technology environments (OT/IT convergence, MES platforms such as RedZone) a plus, • Understanding of EDI, WMS, and supply chain data integration practices, • Demonstrated experience with AI tools, automation platforms, and driving technology adoption across a non-technical workforceSoft Skills & Competencies, • Strong team leader who can hire, develop, manage and coordinate a team of IT professionals, • Strong communicator who can translate technical complexity into clear recommendations for non-technical partners and leadership, • Sound financial acumen: capable of building business cases, managing IT budgets, and prioritizing investments effectively, • Ownership mentality: thrives in a lean, fast-moving environment where you’re building the function as much as running it, • Adaptable and resilient with strong organizational skills; comfortable managing competing priorities with urgency and calm, • Collaborative team player who lives the JonnyPops values: Integrity, Masterful Growth, Excellence, Team Work, Fact-Based Decisions, Alignment, and Service and ContributionExpected Pay Range $155,000 - $175,000 Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions. Benefits JonnyPops offers a competitive benefits package which includes the following: • Medical / Health Insurance, • Dental Insurance, • Vision Insurance, • HSA / FSA / DCFSA, • Life & AD&D Insurance, • Short & Long Term Disability, • FTO / PTO, • EAP Programs, • Paid Holidays, • Employee Referral Program, • Sick & Safe Leave, • 401k JonnyPops offers a competitive benefits package which includes the following: • Medical/Health Insurance, • Dental Insurance, • Vision Insurance, • HSA, • FSA, • DCFSA, • Life & AD&D Insurance, • Short & Long Term Disability, • FTO/PTO, • EAP Programs, • Paid Holidays, • Employee Referral Program, • Sick & Safe Leave, • 401k, • Company Sponsored Meal Plan, • Hired candidates may be eligible to receive additional compensation in the form of bonuses and/or commissions. Powered by JazzHR 8Ztz2C2SFB

Job Description SENIOR MANAGER, TECHNOLOGY AND INFORMATION SYSTEMS What you’ll do. The Senior Manager, Technology and Information Systems designs and delivers enterprise technology solutions that enable organizational success. This role oversees a broad technology portfolio, including hybrid infrastructure, enterprise networking, collaboration platforms, cybersecurity operations, and end-user support services, ensuring systems are secure, reliable, and aligned with business objectives. As a technology leader, this position provides oversight of server, storage, network, wireless, audio/video collaboration, helpdesk, and security operations while serving as the escalation point for complex technical challenges and high-profile meetings and events. Partnering closely with Technology leadership, the Senior Manager drives innovation, operational excellence, and resilient technology architecture to support a dynamic, meeting-intensive hybrid organization. Please review the attached job description for full details. If viewing from an external site, please visit https://www.aan.com/about-the-aan/work-at-the-aan. Who we are. Join a diverse community of fun, energetic, and dedicated employees and members who are committed to supporting neurologists worldwide in providing exceptional care to their patients. The AAN's vision is to be indispensable to our members, and we continue to embrace our values of Community, Leadership, Well-being and Diversity, Equity, and Inclusion. Together, we pursue our mission to enhance member career fulfillment and promote brain health for all. The AAN, founded in Minneapolis in 1948, supports and represents more than 40,000 neurologists and neuroscience professionals worldwide who provide crucial patient care, seek new cures and treatments for brain disease and work to ensure patient access to the right care. Our headquarters is in a stunning, energy-efficient office, located in downtown Minneapolis’s dynamic Mill District, and our public policy office is near the action on Capitol Hill in Washington, DC. Both locations offer easy access to light rail, major bus lines, parking options, walking/biking paths, and a myriad of dining and entertainment choices, making it a vibrant hub for everyone. What we look for. Education: • Bachelor's degree in Computer Science, Information Technology, or related field Experience: • Minimum 5 years of progressive responsibility in medium to large IS departments, • Minimum of 3 years of supervisory experience; AAN employees may substitute requirement with 3 years leading program teams, project teams, and/or team lead experience, • Experience supporting hybrid infrastructure environments., • Hands‑on familiarity with Microsoft 365, Windows Server, and Active Directory and cloud platforms., • Experience operating enterprise networking and security platforms, including firewalls, VPNs, switching, and wireless., • Demonstrated ability to uphold the AAN’s values, • Demonstrated ability to supervise a team in a fast-paced environment and nurture individual career development and growth, • Excellent verbal and written communication skills, • Ability to handle multiple projects simultaneously, • Strong organization skills and attention to detail, • Strong analytical and problem-solving skills, • Ability to handle confidential information, • ITIL, Azure, Cisco, or security related certifications is preferred, • Experience with VMware or Nutanix HCI platforms is preferred, • Experience with CrowdStrike endpoint security or equivalent is preferred, • Experience with Cisco email security and Meraki wireless platforms is preferred, • Experience supporting Zoom meetings and webinars in meeting‑intensive environments is preferred Relevant education and/or experience exceeding the required qualifications may be substituted on a year-for-year basis. Travel Requirements: Minimal travel required – up to 5% Location: Minneapolis, MN and is identified as hybrid (required to work in the office with the ability to work remotely part of the week) Schedule: Some evenings and weekends required What we offer. Our excellent benefits package that works as hard for you as you do for us. • Thrive at Work and Beyond, • Flexible work arrangements, • Generous PTO & holidays, • Comprehensive wellness programs, • Paid parental, family, and bereavement leave, • Benefits to Secure Your Future, • Competitive salary & incentive program, • 10.5% 401(k) contribution & financial planning resources, • Paid life, and both long- and short-term disability insurance, • Benefits to Grow With Us, • Tuition reimbursement, • Professional development opportunities, • Diversity, Equity, and Inclusion training programs, • Monetary years of service recognition awards, • Feel Recognized & Connected (Culture & Community), • Employee awards & peer recognition to celebrate excellence, • Team-building events & company celebrations to foster connections, • Diversity, Equity & Inclusion initiatives to create a culture where everyone belongs, • Volunteer days & charitable giving programs to make an impact beyond the workplace, • Health & Happiness (Medical, Dental, Vision & More), • Comprehensive health coverage with medical, dental, and vision plans, • Telemedicine & mental health resources for accessible care, • Onsite workout facility, gender-neutral restroom, wellness and lactation rooms, • Transportation subsidy, • Flavored waters & on-site fitness Great Location: Our headquarters is a beautiful, energy-efficient office in Minneapolis, MN. Our headquarters is in a stunning, energy-efficient office, located in downtown Minneapolis’s dynamic Mill District, and our public policy office is near the action on Capitol Hill in Washington, DC. Both locations offer easy access to light rail, major bus lines, parking options, walking/biking paths, and a myriad of dining and entertainment choices, making it a vibrant hub for everyone. Great People in Great Careers: The AAN offers talent opportunities in the fields of Administration, Accounting, Marketing, Communications, Digital Development, Event Planning, Social Media, Research, Health Policy, Information Systems, Project Management, and more. ADDITIONAL RESOURCES View our press room, conferences, world-renowned guidelines, social media channels, patient and caregiver magazine, and most recent Annual Report. Technical Support Consider these troubleshooting options if you encounter issues with submitting your application: • Be sure you are using the most updated version of your web browser., • ADP does not support the browser Microsoft Edge., • Complete your application in a timely manner or save it to finish later. If the system thinks that you have idled out of your session, this can affect your application being submitted correctly., • Make sure all attachments added to your application are converted into a supported file type (.PDF, .DOC, .DOCX). If you need assistance with completing our online application process, contact employment@aan.com. The American Academy of Neurology is an equal opportunity employer.

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the homeowner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing the level of professionalism and service unsurpassed in the lending industry. The Branch Administrative Assistant III plays an important role in the organization by performing a number of tasks related to the branch's administrative functions. The role is primarily responsible, under intermittent to low supervision, for performing full administrative duties in support of the branch office by providing customer service, conducting research, preparing reports, handling information requests, ordering supplies and performing clerical functions such as preparing correspondence, copying, filing, faxing, and scheduling meetings. Essential functions include providing a high level of clerical assistance to Processors as needed, completing special projects, compiling basic reports, ordering insurance, condo certificates, 4506s, FHA Case Numbers, LDP/GSAs, CAIVRs, any Bond Program items, subordination agreements, verifications, appraisals, title and escrow documents, etc. Complete loan file audits, reviewing files for accuracy and completeness; reconcile files with actions when needed, including cancelling files and maintaining records for required time periods. Print and mail disclosure documents. Contact escrow companies in regards to trailing items, tracking items and following up accordingly until all documents are received. Monitor, reconcile, and respond to appraisal and credit report invoice discrepancies. Provide assistance to Branch Manager and Branch Operations Manager as needed. Answer incoming calls, provide responsive and courteous service to callers by providing information or routing them to the appropriate party as needed. Collect, sort, and correctly distribute incoming mail and packages; log all packages per branch procedure. Assist in the preparation and delivery of mailings as needed. Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Partner with IT helpdesk and assist in the troubleshooting of basic office technology issues. Perform general clerical duties and office support, to include, but not limited to: photocopying, faxing, mail distribution and filing. Make copies and prepare other deliverables for meetings and marketing campaigns. Maintain a tidy and comfortable office space by picking up waste, watering plants, tidying kitchen area, refreshing magazines, etc. Compose, type, and distribute correspondence and memos. Coordinate events, meetings, and conferences with cross-functional departments; prepare agendas and set-up meeting facilities as needed. Create and update forms for file flow and efficiency. Perform other duties as assigned. Qualifications include a high school diploma or equivalent preferred, along with a minimum of four years' experience in an administrative assistant related role(s). Prior experience in Mortgage lending, Finance, or similar field strongly preferred. Prior experience processing or originating loans helpful and strongly preferred. Ability to type 60-70 wpm. Passionate about delivering excellence in customer service. High levels of diplomacy, tact, and confidentiality a must. Demonstrated patience and professionalism when interacting with both internal and external customers. Proficiency with data entry, Microsoft Word, Excel and PowerPoint required. Ability to organize and manage multiple priorities simultaneously. Excellent verbal and written communication required; excellent spelling, grammar, and punctuation skills. Self-motivated with a strong attention to detail. Intermittent to low supervision required, depending on experience. Apply sound judgment in execution of core job responsibilities. Physical: Work is primarily sedentary: general office mobility. The position requires the ability to occasionally lift office equipment and supplies weighing up to 20 pounds. Manual Dexterity: Frequent use of computer keyboard and mouse. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Environmental: Office environment – no substantial exposure to adverse environmental conditions. Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Guild Mortgage Company is an Equal Opportunity Employer. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant's geographical location. Target Salary: $40,000 - $41,600

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. We are currently seeking a Phlebotomy EKG Technician to join our team. This part time role will work 40 hours within a two-week pay period. Will work a rotating schedule between evenings (start times falling between 1 PM and 2 PM) and nights (start time 10 PM). Includes rotating weekends and nights, as well as last minute overtime into the next shift as needed. Purpose of this position: Under general supervision, performs work which involves collecting laboratory specimens and/or performing EKG testing on inpatients. Enters data into the electronic health record (EHR) and/or the laboratory information system (LIS). Interacts and communicates with patients, their families, and members of the healthcare team by using various communication tools in a timely and professional manner. Responsibilities: • General duties, • Correctly prioritizes work based on order parameters and responds to critical needs., • Assists co-workers in completion of work, • Performs standard procedures for identifying patients, • Documents specimen collections and testing according to standard procedure in the electronic health record (EHR) and the laboratory information system (LIS)., • Communicates any problems or issues with the patient care team, • Cleans equipment between patient contact, • Troubleshoots equipment in event of malfunction. Alerts Bio-Electronics and/or IT helpdesk if needed, • Phlebotomy specific tasks, • Performs blood drawing procedures including venipuncture and capillary collection, standard labeling, and transporting specimens according to specimen requirements and standard protocol, • EKG specific tasks, • Performs electrocardiogram procedure and transfers data to EHR, • Operates and performs routine maintenance on EKG cart according to procedure, • Follows critical value provider protocol notification and documentation Qualifications: Minimum Qualifications: • High school diploma or GED -AND- Completion of a recognized training program for phlebotomy -OR- One year of phlebotomy experience Preferred Qualifications: • Certified or certification eligible with a Nationally accredited phlebotomy certification organization, • One year of experience in a hospital inpatient setting, • Completion of a recognized phlebotomy training program with inpatient hospital internship, • Knowledge/ Skills/ Abilities, • Customer Services skills, • Inpatient Phlebotomy skills

At JonnyPops, our team is empowered to make an impact at work every day from producing high-quality, innovative frozen novelties to spreading kindness one pop at a time. We look for bright and ambitious individuals who seek out challenges, thrive in fast-paced and high-growth environments, align with our core values, and get fulfillment from seeing their work transform the world around them. Founded in 2012 and headquartered in Elk River, MN, JonnyPops is one of the fastest-growing frozen novelty brands in the country #1 in the Natural Channel and growing 60%+ YTD in 2026. We manufacture in-house at our SQF Certified, peanut-free facility and operate a corporate office in Plymouth, MN. With ~300 employees and aggressive growth across retail and food service, our technology infrastructure has never been more important to our success. The Director of Information Technology is a newly created leadership role at JonnyPops, responsible for continuing the building and leading of the IT function as the company scales. This role owns IT strategy, infrastructure, cybersecurity, and enterprise systems across our corporate offices in Plymouth and our manufacturing facility in Elk River. The Director of IT will serve as the company's technology partner ensuring our systems are reliable, secure, integrated, and positioned to support JonnyPops' continued growth. This is a fast paced and high-impact role with cross-functional reach. You'll partner closely with Finance, Operations, Manufacturing, Supply Chain, HR, and GTM to ensure every team has the tools and connectivity they need to operate with excellence. You'll report to the CFO and be a key contributor to JonnyPops' company-wide AI adoption initiatives. You will be responsible for managing and leading the talented team of technology professionals who bring the IT function to life for the JonnyPops organization. Hybrid regular on-site presence required at both Elk River (manufacturing) and Plymouth (corporate office) Full-time; standard business hours with flexibility for system maintenance windows or incident response Regular travel between Elk River and Plymouth locations required Essential Duties and Responsibilities • Develop and execute a scalable IT strategy aligned with JonnyPops' growth trajectory, EOS operating model, and company / business unit rocks, • Partner with ELT and department leaders to prioritize technology investments and roadmap planning. Support technology evaluations and road mapping with business leaders to maximize strategic return on technology investments, • Develop and lead a high-performing IT team; manage internal staff and external vendors / managed service providers, • Own the IT budget, contract negotiations, vendor relationships, and technology spend governance, • Champion the company's AI adoption initiative partnering with department leaders to embed AI tools and automation into business processes to drive measurable productivity gains while ensuring responsible data governance and security. Enterprise Systems & Integrations • Oversee and optimize JonnyPops' core enterprise systems, including:, • NetSuite (ERP and HRIS) system of record for finance, accounting, inventory, and HR data, • RedZone (manufacturing MES / OEE platform) production floor visibility and accountability at Elk River, • Microsoft 365 (SharePoint, Teams, Outlook) company-wide collaboration, file storage, and communication infrastructure, • Business Applications such as Ramp (expense and corporate card management), FISPAN (NetSuite-to-bank payment integration), Vividly (trade management), ClickUp / Jira (project management), JazzHR (ATS), Employee Navigator (benefits), Lucid (org charting), DocuSign, Canva, Figma, HubSpot, and additional SaaS tools across departments, • Own integration strategy across systems reducing manual data entry, closing gaps between disconnected platforms, and improving data reliability and flow across the business, • Ensure system access provisioning, permissions governance, and onboarding/offboarding procedures are consistent and secure across all platforms, • Oversee technology implementation and integration projects with both internal and external stakeholders to ensure delivery of objectives on-time and on-budget. Infrastructure, Networking & Cybersecurity • Manage and maintain network infrastructure, endpoints, and hardware across Plymouth (corporate) and Elk River (manufacturing) locations, • Own cybersecurity strategy, risk assessment, incident response planning, and security awareness training, • Ensure business continuity, disaster recovery planning, and data backup processes are in place and tested, • Oversee cloud infrastructure, server environments, and connectivity between corporate and plant locations, • Ensure the Elk River manufacturing facility's OT (operational technology) environment including plant-floor networks, vision systems, and production equipment connectivity is secure, stable, and supported Operations & Manufacturing Technology Support • Serve as the technology partner to Operations and Manufacturing; support RedZone rollout, adoption, and troubleshooting on the production floor, • Ensure reliable IT/OT connectivity at the Elk River facility to support production, quality, maintenance, and supply chain operations, • Partner with Supply Chain and Finance on EDI connectivity, WMS, ERP, and inventory data accuracy User Support & Enablement • Oversee helpdesk support and ensure all ~300+ employees have reliable technology to do their best work, • Manage device provisioning, software licensing, and IT onboarding/offboarding processes in partnership with HR, • Communicate clearly and collaborate with non-technical stakeholders; translate technical complexity into plain-language recommendations and business cases, • May assume additional duties as necessary Food Safety Responsibilities • Ensure IT systems that support food safety and quality operations including RedZone (MES / OEE), NetSuite (ERP / traceability), and FSQA-related data integrations are reliable, secure, properly maintained, and available to support uninterrupted production and regulatory compliance, • Partner with the FSQA team to support audit readiness ensuring technology systems, access logs, data integrity controls, and electronic records meet SQF, HACCP, and FDA requirements; assist in timely response to audit requests involving IT-managed data or systems, • Protect the integrity of food safety and quality data establish and enforce access controls, change management procedures, and data governance practices that prevent unauthorized modification of records related to production, lot traceability, and quality holds, • Ensure OT / IT network security at the Elk River facility safeguards production systems and plant-floor connectivity; work with Operations and FSQA to ensure that cybersecurity measures do not create gaps in food safety monitoring or traceability, • Support business continuity and disaster recovery planning with specific consideration for food safety-critical systems; ensure that recovery time objectives (RTOs) for production and FSQA systems reflect the operational risk of downtime in a food manufacturing environment, • Actively model and promote food safety culture understand and uphold JonnyPops' food safety standards when planning and executing technology projects, vendor integrations, and system changes that touch production or quality operations Minimum Qualifications Education & Experience • Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience considered, • 10+ years of progressive IT experience, with at least 35 years in a Director-level or senior leadership role with direct reports; candidates coming from an IT Manager background should demonstrate a clear track record of expanding scope, strategic ownership, and people leadership, • Experience managing IT Managers or senior technical staff (not just individual contributors), • Experience in a manufacturing, distribution, or CPG environment strongly preferred, • Demonstrated experience owning and presenting technology strategy and budget to executive leadership Technical Skills • Strong working knowledge of ERP systems (NetSuite experience a strong plus), cloud platforms, and SaaS application management, • Proficiency with Microsoft 365 administration (SharePoint, Teams, Azure AD, Entra ID), • Experience with network infrastructure, endpoint management, and IT security frameworks, • Familiarity with manufacturing plant technology environments (OT/IT convergence, MES platforms such as RedZone) a plus, • Understanding of EDI, WMS, and supply chain data integration practices, • Demonstrated experience with AI tools, automation platforms, and driving technology adoption across a non-technical workforce Soft Skills & Competencies • Strong team leader who can hire, develop, manage and coordinate a team of IT professionals, • Strong communicator who can translate technical complexity into clear recommendations for non-technical partners and leadership, • Sound financial acumen: capable of building business cases,

Rockfon, a division of ROCKWOOL Group, is seeking a Head of Product Management based at our head office in Chicago, IL (60638). This position reports to the Vice President, Marketing & Business Development and has four direct reports. Relocation to Chicago is available. As the Head of Product Management, you'll be responsible for the development and deployment of the Product Management function for Rockfon, N.A. You'll have direct responsibility for all product areas while managing others through a focused Product Management team. You'll continue to develop our Technical Service offering to become a leader in the market and manage the development of our Mono training platform across North America. What You Will Be Doing • Working with engineering and architectural teams, you'll use your strong technical acumen and understanding of manufacturing operations to create product and system development plans in line with market needs and key goals and objectives, executing and launching in a timely manner across all product groups, • You'll identify and develop key points of differentiation across products and services including but not limited to segment portfolio development and service development (including elements such as CAD and BIM), • Create and monitor reporting and strategy development for technical helpdesk service for architects, contractors and installers, • Create and implement a comprehensive training program for the complete portfolio (internal and external), • Liaise cross functionally with Sales, Engineering, Finance, Operations, Supply Chain, Quality and the wider Marketing team The Head of Product Management has a strong knowledge of the construction marketplace and deep knowledge of building products and systems in order to identify commercially viable opportunities to help define the overall product portfolio. You'll own that portfolio from concept to market delivery utilizing or developing appropriate tools. What You Bring • Bachelor's degree in a construction related field, preferred, • Prior leadership experience with Product Management teams, strongly preferred, • Minimum of 5+ years within building products; ceilings and acoustic solutions an advantage, • Demonstrated experience leading products through full product lifecycle: concept development, Stage-Gate processes, engineering validation, manufacture readiness, launch and end-of-life management, • Experience utilizing Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) and related systems to manage product data, product specifications and cross functional workflows, • Strong interpersonal skills that facilitate communication with all members throughout the organization What We Offer • Competitive Pay & Benefits from Day 1: Comprehensive medical, dental, and vision plans., • 401K Match: Up to 6%, • Paid Time Off: Generous PTO, 12 paid holidays, and parental leave., • Educational Assistance & Career Growth: Invest in your future., • Wellness Perks: Fitness reimbursement and EAP access., • Safety First: Company-provided PPE and programs to keep you protected. The base salary range for this position is $155,000.00 $165,000.00. Your base salary is determined based on location, experience and the pay of employees in similar positions. This position is bonus eligible. Who We Are We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive. We are a global company with 12,000 employees, located in 37 countries with 36 manufacturing facilities, all focused on one common purpose to release the natural power of stone to enrich modern living. Sustainability is central to our business strategy. Through our partnership with One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it. This role is part of our Rockfon business, a division of the ROCKWOOL Group. Rockfon delivers comprehensive ceiling system solutions, integrating stone wool and specialty metal ceiling panels with Chicago Metallic suspension systems, providing high-quality, sustainable offerings to our customers. To learn more, visit www.rockfon.com.

The Quality Assurance Specialist is responsible for supporting the operation by conducting quality assurance audits, analyzing results, providing feedback, and ensuring quality consistency. Additional responsibilities include recommending process improvements in order to maintain quality in regards to contractual and internal requirements. • Conduct daily, weekly, and monthly quality assurance audits of work as assigned by Leadership, • Prioritize workloads to ensure timeliness and quality standards are met, • Monitor and report workloads on a daily, weekly, and monthly basis, • Conduct necessary research and coordination as necessary for all quality assurance audit activities, • Validate analysis and outreach activities in accordance to current policies and directives, • Analyze work based on current policies, directives, and investigation through available resources and further research, • Thoroughly understand the requirements on all work activities and processes being reviewed, • Provide feedback and guidance to staff concerning quality assurance audit results in a manner that is not biased or defensive, • Identify and analyze quality assurance trends and refer any realized issues to the Leadership Team or Training Department for follow-through as needed, • Suggest process improvements based on quality assurance audit findings, • Support and accept responsibility for special projects and assignments, • Education: Bachelor's degree with zero years of experience, or substitute 2 years of equivalent work experiences for degree, • Demonstrated literacy in Microsoft Office Suite (Outlook, Word, Power Point, Excel), • Strong people management skills, • Excellent organizational, interpersonal, written, and verbal communication skills, • Ability to perform comfortably in a fast-paced, deadline-oriented work environment, • Ability to successfully execute many complex tasks simultaneously, • Ability to work as a team member, • Ability to work independently, • Ability to research, evaluate, analyze, resolve, and present solutions to problems, • Attention to detail, • Proactive in identifying and addressing issues, • Ability to obtain ITIL V4 Foundation Certification within 6 months of placement. Candidates that do not meet the required qualifications will not be considered. • Experience with contact center and data research, • Ability to read and interpret process and workflow diagrams and work instructions, • Ability to manage changing priorities within a highly dynamic environment, • Ability to work well under deadlines, • Strong organization skills, ability to handle multiple tasks or projects, • Strong technical problem solving, • General Helpdesk Knowledge (i.e. Troubleshooting Operating System and Applications and Basic Networking/Connectivity Issues) Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $18-$20

Job Description POSITION DESCRIPTION Hardware Technician / Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The Hardware Technician / Desktop Support Technician provides hands-on technical support for end users by installing, configuring, troubleshooting, and maintaining desktop and laptop hardware, printers, peripherals, and related devices. This role also supports Windows, macOS, Microsoft 365, and enterprise applications while ensuring timely resolution of incidents and service requests through the IT ticketing system. The position requires a strong focus on hardware repair and maintenance, along with solid desktop support skills, excellent customer service, and the ability to work efficiently in a fast-paced environment. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Primary duties are listed below. This list is illustrative, not exhaustive; additional duties may be assigned as business needs require. Provide first- and second-level technical support to end users for hardware, software, and application issues via phone, remote tools, and on-site support. Install, configure, troubleshoot, and repair desktops, laptops, monitors, docks, printers, scanners, and other peripheral devices. Perform hardware diagnostics, replacement of defective components, and routine preventive maintenance on end-user devices. Log, track, and update incidents and service requests in the IT ticketing system with accurate documentation and timely follow-up. Install, configure, upgrade, and troubleshoot Windows 10 and Windows 11 operating systems. Provide support for macOS devices and Apple hardware in the enterprise environment. Install and support Microsoft Office 365 and other approved enterprise applications. Assist with imaging, provisioning, deployment, and refresh of desktop and laptop systems. Support mobile device management for iOS and Android devices as required. Troubleshoot connectivity issues related to workstations, printers, and user devices. Coordinate with vendors for hardware warranty repairs, replacements, and escalation of complex technical issues. Support AV equipment, smart devices, and telecommunication devices as needed. Communicate clearly with end users regarding issue status, resolution, and next steps. Maintain inventory records for hardware assets, replacement parts, and peripherals. Perform other duties as assigned by management in support of departmental and organizational objectives. MINIMUM QUALIFICATIONS Education Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field; or an equivalent combination of education, training, and directly related work experience. Experience Minimum of 18 months of hands-on experience in desktop support, hardware support, help desk, or IT support. Demonstrated experience troubleshooting and repairing desktop and laptop hardware. Experience supporting Windows-based environments, including Windows 10 and/or Windows 11. Certifications (Preferred) CompTIA A+ certification or equivalent. Microsoft certifications such as Microsoft 365 Fundamentals or MCP. Any hardware support or device management certification is a plus.. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES Strong knowledge of desktop, laptop, printer, and peripheral hardware installation, configuration, and troubleshooting. Proficiency in Windows operating systems, Microsoft Office 365, Active Directory, and Group Policy Objects. Familiarity with macOS support and Apple device troubleshooting. Experience with helpdesk ticketing systems and IT service management practices. Ability to diagnose and repair hardware failures, including memory, storage, battery, motherboard, display, and docking issues. Knowledge of endpoint protection, device encryption, and mobile device management platforms. Strong problem-solving and analytical skills. Ability to manage multiple priorities and meet service-level expectations. Excellent verbal and written communication skills. Strong customer service orientation and professionalism. Ability to work independently and collaboratively in a team environment. Willingness to work outside standard business hours, including evenings or weekends, when required. PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT Regularly required to sit, stand, walk, and use hands to operate standard office equipment. Frequently required to lift and/or move IT equipment weighing up to 50 pounds. May require bending, kneeling, crouching, or reaching to install or service equipment. Work is performed in an office, warehouse, or data center environment with moderate noise levels. May be required to travel between office locations or client sites. EQUAL EMPLOYMENT OPPORTUNITY We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. DISCLAIMER This description outlines the general nature and scope of the role and is not an exhaustive list of all duties or requirements. Management may modify responsibilities as business needs evolve.

Job Description Day to Day: An employer is seeking a highly skilled Tier I Helpdesk Technician to join one of our largest national and most established financial institutions in North America. In this role you'll be joining the client services team and answering calls and emails from clients who are experiencing difficulties utilizing this client's external-facing website. You could be interfacing with any customer this client has, anywhere from a traditional retail banking client to an ultra-high net worth individual who is seeking an elevated level of service. To be successful on this team you must be comfortable having conversations on the phone, and being patient with users, as some may have limited technical ability. Any prior experience within a corporate setting, or within a helpdesk setting, will help you be successful on this team. The ideal candidate has an A+ CompTIA certification or related IT degree and is comfortable with troubleshooting technical issues across various platforms, including Windows, iOS/Android, Outlook, Webex, and Microsoft Office. This team goes on site 4x/week in downtown Minneapolis; therefore, you must be comfortable with that commute each day. Most team members work from home on Mondays or Fridays, but per leadership approval you're welcome to work from home one a different day if that works better in your schedule. This role is slated to be a 6-month contract-to-hire role with eligibility for conversation after the initial contract duration depending on performance. Qualifications: • 4 yr bachelor’s degree or high school diploma plus equivalent experience, • Prior experience working with customers, • Prior experience working within a technical setting will help you be successful on this team Understanding of computer systems, mobile devices, other tech products, hardware and applications (Outlook, Webex, Microsoft Suite, Android/iOS, Win OS, Active Directory, Remote Services), • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Demonstrated written communication skills to create useful support logs, • Analytical and problem-solving skills to troubleshoot and diagnose issues, • -Customer service skills to interact professionally and positively with employees and coworkers (Customer oriented and cool-tempered), • Ability to diagnose and resolve basic technical issues., • Ability to commute to their downtown Minneapolis location 4x/week Plusses: • 1 year of prior Helpdesk Technician experience or Customer Support role, • A+ CompTia, or equivalent IT degree, • Prior experience supporting a banking / financial services client

Job Description Job Summary We are seeking a motivated and customer-oriented Help Desk Technician to provide technical support and assistance to end users. In this role, you will be responsible for diagnosing and resolving hardware, software, and network-related issues while ensuring timely service and a high level of customer satisfaction. The ideal candidate is detail-oriented, adaptable, and committed to delivering excellent technical support in a fast-paced environment. Key Responsibilities · Respond promptly to user inquiries via phone, email, or ticketing system. · Diagnose and resolve hardware, software, and network connectivity issues. · Provide both remote and on-site support for desktops, laptops, mobile devices, and peripherals. · Accurately document support requests, troubleshooting steps, and resolutions in the ticketing system. · Collaborate with other IT team members to identify recurring issues and recommend process improvements. · Maintain up-to-date knowledge of company systems, applications, and security protocols. · Escalate complex issues when necessary and recommend proactive solutions to minimize future disruptions. Required Skills & Qualifications · High school diploma or equivalent; Associate degree in Information Technology or related field preferred. · 1–2 years of experience in help desk or IT support roles. · Strong troubleshooting skills and knowledge of Windows, macOS, and Microsoft Office 365. · Familiarity with basic networking concepts, VPN technologies, and remote access tools. · Excellent written and verbal communication skills · Strong customer service and relationship-building abilities, with the capacity to interact effectively with users and colleagues · Ability to manage multiple tasks and adapt in a fast-paced environment · Understanding of issue prioritization and escalation procedures. · Flexibility to work occasional evenings or weekends for scheduled maintenance or urgent support needs Preferred Certifications · Microsoft Technology Associate (MTA) or similar certifications. · CompTIA A+ or Network+ is a plus. Benefits · Competitive salary ($37,500–$54,000 annually or $18–$26 hourly) (based on Experience). · Health Insurance coverage · 401(k) retirement plan · Paid time off (PTO) · Paid Holidays

Job DescriptionPosition Information:Northwestern Health Sciences University is seeking a motivated and experienced professional to join our Information Technology team as an IT Help Desk Manager! This role will serve as a working leaders who directs and actively participate in the hands on work of the IT Help Desk team, including supporting all hardware, software, printers, security, and other resources on campus. This role also provides the opportunity to work alongside staff to provide IT and/or AV services for live campus events. In addition, the IT Help Desk Manager will oversee the NWHSU ticketing system, managing end-user requests and ensuring timely resolution of technical issues. The position will provide Tier 2 technical support and serve as an escalation point for Tier 1 support tickets, stepping in directly when complex or high-priority issues arise. The ideal candidate is a collaborative, customer-focused, hands-on leader who enjoys working alongside their team to ensuring the campus community has the technology resources and assistance needed to be successful.Work Location: Bloomington, MN with flexibility to work 1-2 days per week remotely; must live local and be able to come to campus as needed.Duties:Oversees and manages helpdesk operations including scheduling of staff, performance appraisals, budgets, and refining helpdesk processes for continuous improvement.Produces regular reports, benchmarks, statistics and results of performance key indicators.Administrates the inventory management process of all desktop hardware and software.Manages the end-user Service Level Agreement.Respond to faculty, student and staff requests for level 2 support and security requests.Provide assistance to IT staff with problem resolution and escalation.Assists with security audits and processes.Maintain and support classroom and event operations.Carry out necessary pre- and post- event equipment and classroom equipment checks to proactively identify potential issues. Support and train users on using event, conference room, and classroom technology.What you need to have?Bachelor's degree, or equivalent related experience.3+ years help desk experience.3+ years supervision experience.ITIL, HDI certification, preferred.Experience supporting Microsoft Office 365.Proficient with the MS Office Suite, SharePoint, Visio and MS project.Knowledge of classroom technology, projectors, microphones, and sound.Strong customer service skills and demonstrated responsiveness to customer needs.Experience supporting ERP systems, preferred.Does this sound like the type of role you could excel in? Where your background and experience may contribute to the growth of our organization? A role where you can add your passion and enthusiasm, and make a difference? If you believe you have the education and experience to meet the qualifications for this role, we'd value talking to you. Non-traditional backgrounds are welcome. Compensation:$59,126.00 - $75,000.00 annually.The hiring rate is determined by a combination of education, related professional experience, and internal equity considerations and may exceed the posted range. NWHSU is committed to fair and equitable pay practices and does not base compensation decisions on gender or any other protected status.Our Benefits:NWHSU is proud to offer a comprehensive benefits package to meet your current needs and anticipate your future needs. Our generous time away helps you enjoy a healthy work life rhythm.Paid Time Off (earn 22 days per year)Holiday (16 days in 2026)403(b) Plan Medical, dental, visionDiscounted and free on-site clinic services for you and your familyFlexible Spending AccountsShort-term and long-term disabilityLife insuranceEAP and other wellness benefitsTuition Reimbursement for external programsTuition Reduction for internal programs (includes family members)Employee discount at our campus storeOn-site fitness centerNWHSU is a nonprofit organization and full-time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education. For further information please click on this link. Why NWHSU?When you join NWHSU you're not simply doing a job, you're making a difference. You'll see passion for our mission, our work, and our future growth opportunities all around you. Culture is extremely important to us. We're a small enough organization that you'll get to know everyone, have a voice, make an impact, and feel the enthusiasm of everyone you work with. Yet we're large enough to offer exceptional benefits including a university contribution to our 403(b), generous PTO and a flexible environment. It's all part of our person-centered philosophy- and it's an ideal blend and a superb organization to expand your career.What can you expect?The person-centered approach we take to healthcare education and practice extends to our NWHSU team. That means:Every role and individual contributes to our success. No matter what department you work in, you'll see passion for our work and respect for one another.Belonging is important to us - we all bring different backgrounds, perspectives, and value to the organization. And that makes us stronger.We're committed and engaged. You'll see that in every meeting, every discussion and everything we do. It shows and we're proud of it.We don't simply say we have a team environment - we live it. Your ideas and suggestions matter. We listen to one another and when something makes sense, we do it.We've still got that entrepreneurial spirit, even though we've been around for 80+ years. And we like that.We build in flexibility in roles whenever we can. We work in a hybrid environment. Each manager works with their team members to ensure there is a healthy work-life balance.Your personal and professional work opportunities are important to us - we provide these benefits so you can continue to excel in your career.Our goal? Preparing the next generation of healthcare professionals to deliver and advance healthcare.NWHSU Overview:Northwestern Health Sciences University (NWHSU) based in Bloomington, MN, has been a national leader in person-centered healthcare education for over 80 years. The University has more than 10,000 graduates throughout the U.S. and in 21 countries. For more information, please visit nwhealth.edu.We offer a diverse range of evidence-informed programs and experiences including: Doctor of Chiropractic, Doctor of Acupuncture, Chinese Medicine, Functional and Integrative Nutrition, and Integrative Care, and undergraduate offerings in massage therapy, health sciences, and allied health professions – medical laboratory science, medical laboratory technology, radiation therapy, and radiologic technology. We are a mission- and vision- driven university leading the way in person-centered care.How to Apply:Complete our online application and attach your cover letter and resume. If you have any questions submitting your application, please contact talent@nwhealth.edu.Equal Opportunity EmployerNorthwestern Health Sciences University is an Equal Employment Opportunity Employer and is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Further, NWHSU prohibits all forms of discrimination is any education program or activity that it operates. The Notice of Non-Discrimination is located on our website. Individuals may report concerns or questions to the Title IX Coordinator. Please refer to our website for further information. Job Posted by ApplicantPro

Job DescriptionDescription: *If you're looking for a new career, lets chat! Helpdesk Support Purpose: We are seeking a dependable and customer-focused Helpdesk Support Specialist to provide first-level technical assistance to internal users across the organization. This role is responsible for resolving common hardware, software, network, and access-related issues while delivering timely, professional support that enables employees to work efficiently and securely. The ideal candidate demonstrates strong troubleshooting skills, a service-oriented mindset, and the ability to communicate technical concepts clearly to non-technical users. Come join our growing Family of Companies and advance your career! Awarded Star Tribune Top Workplaces 7 Years in a Row! We like to work hard, play hard, and take pride in everything we do! Hours: Monday through Friday 7am-4pm Helpdesk Support Job Duties: • Provide technical support and troubleshooting assistance for desktops, laptops, mobile devices, applications, and peripheral equipment, • Respond to support requests via phone, email, ticketing system, chat, or in person, • Diagnose and resolve basic hardware, software, operating system, and network connectivity issues, • Install, configure, and maintain computer systems, software applications, and authorized devices, • Support security systems, phone systems, printers, and other office technology as required, • Educate users on IT procedures, best practices, and proper use of technology, • Accurately document incidents, requests, and resolutions in the helpdesk ticketing system, • Follow established helpdesk processes, escalation paths, and service level expectations, • Escalate complex or unresolved issues to higher-level IT staff as appropriate, • Collaborate with other IT team members to ensure smooth daily operations, • Provide on-call or after-hours support as needed, • Travel to company branch locations as needed to provide hands-on support, • Maintain confidentiality and protect sensitive company and customer information, • Perform other related duties that support the goals of the organizationRequirements: Skills: · Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. · Speaking - Talking to others to convey information effectively. · Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. · Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. · Reading Comprehension - Understanding written sentences and paragraphs in work related documents.· Coordination - Adjusting actions in relation to others' actions. Attributes: • Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences., • Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem., • Oral Expression - The ability to communicate information and ideas in speaking so others will understand., • Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense., • Written Comprehension - The ability to read and understand information and ideas presented in writing., • Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). A little about who we are: Blaine Brothers was founded in 1979 and has now been serving the transportation industry for over 35 years. Two brothers began with the mission to provide quality service and build quality relationships. Blaine Brothers has since grown and expanded to meet the needs of our clients. In 2006 the Blaine Brothers Minneapolis location constructed and moved into a 58,000 square foot facility located in Blaine, Minnesota. Our team of professionals offer our clients solutions to the variety of challenges they face. With services offered 24/7 and the facility being open 24/5, superior customer service is provided around the clock. We have multiple bays for truck and trailer service along with a complete offering of parts. Our Service Technicians have an extensive amount of experience. Blaine Brothers has a second location in Scanlon (Cloquet), Minnesota. This facility offers the same parts and service you depend on at our Minneapolis location. Our other location is in Clearwater, Minnesota. Although a smaller facility, it offers quality truck and trailer services you expect from any one of our locations. Blaine Brothers TRUCKALINE offers complete frame, suspension and alignment services. At Blaine Brothers our clients are treated with honesty and respect. Our Vision: To be respected because of our strong family values that we put into every job we do. Our Mission: Through our values we will strive to offer every one of our partners a helping hand in realizing their full potential by delivering value in parts, service, and sales in the industries we serve. We value the skills, leadership, and dedication of our military community. Veterans, active-duty service members, reservists, National Guard members, and military spouses are encouraged to apply.