Patient Care Coordinator
22 days ago
Fountain Valley
Job Description Full-Time Monday through Friday| In-Office | Weekends as Needed We are seeking a highly organized and versatile Care Coordinator to join our hospice team. This role requires a detail-oriented professional with strong administrative skills, persistence in navigating billing and insurance processes, and the flexibility to support multiple operational areas. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes initiative to ensure all patient needs are met with compassion and care. Must be willing to work collaboratively Key Responsibilities • Manage daily office operations: answering phones, faxing, handling correspondence, and other secretary duties., • Verify benefits, obtain prior authorizations, and work diligently with insurance providers to secure timely payments and new contracts., • Proactively follow up on billing issues with persistence and professionalism., • Coordinate patient intakes, including DME (soft and hard) orders, scheduling, and chart preparation., • Provide excellent customer service to patients, families, and referral sources, • Collaborate with the interdisciplinary group (IDG) during admissions and discharges to ensure seamless coordination of patient care., • Assist with HR, recruiting, and accounts payable/receivable functions as needed., • Adapt to various tasks and responsibilities, demonstrating flexibility and willingness to work collaboratively with members of the interdisciplinary team to ensure high quality patient-centered care. Qualifications • Hospice experience required (minimum 1 year)., • Bilingual required., • Experience in hospice authorizations, billing, and insurance contracting strongly preferred., • Prior intake coordination experience a plus., • Strong verbal and written communication skills., • Excellent organizational skills and attention to detail., • Ability to multitask, prioritize, and work independently., • Proficiency with computers and EMR systems., • Persistent, solutions-focused, and able to follow tasks through to completion. Why Join Us • 401(k) with matching, • Health, dental, and vision insurance, • Paid time off, • Employee assistance program, • Employee discounts, • Opportunities for advancement If you are a resourceful professional who can adapt to a wide range of responsibilities while keeping patient care at the center of your work, we invite you to apply. Medical specialties: • Hospice & Palliative MedicineSchedule:, • Monday to FridayAbility to commute/relocate:, • Fountain Valley, CA 92708: Reliably commute, • Openness to visiting multiple locations as needed, • auto insurance required Experience:, • Customer service: 1 year (Preferred), • Medical terminology: 1 year (Preferred), • Computer skills: 1 year (Preferred)Work Location: In person