Are you a business? Hire business support manager candidates in United Kingdom
About Us: Randy's Wing Bar, established 7 years ago, is a family-run business renowned for our award-winning dishes. We specialise in a variety of flavourful chicken wings, loaded fries, mouthwatering burgers, and more. Our roots in street food are evident in our innovative approach and passion for delivering exceptional culinary experiences. As we continue to grow, we are excited to announce the launch of our new site in Tooting Broadway. We are looking for a dedicated Chef at this new location and contribute to our continued success. Key Responsibilities: - Help with the smooth day-to-day running of our site in Tooting Broadway - Maintain high standards of food quality and consistency, adhering to our award-winning recipes and flavours. - Minimise wastage, and stock loss. - Follow company processes and systems, ensuring compliance at all times. - Collaborate closely with the Head Chef to innovate and improve menu offerings. - Foster a positive and productive work environment. - Ensure adherence to health and safety regulations and maintain cleanliness standards. - Manage inventory, order supplies, and maintain equipment when required Requirements: - Proven experience as a Chef or in a similar role. - Understanding of kitchen operations, and food safety standards. - Passion for street food and creative flavours. - Ability to work as part of a team. - Excellent organisation skills and time management. - Strong communication skills and the ability to work closely with the Head Chef. Why Join Us? - Be part of an award-winning, innovative brand. - Competitive salary and benefits package. - 24 hour well being support line - Work with a passionate team in a supportive, family-run business. - Opportunity to contribute to the growth and expansion of Randy's Wing Bar, including our exciting new site in Tooting Broadway. - Additional income opportunities through tip jar contributions. If you are a talented and driven chef with a flair for creativity and a dedication to excellence, we want to hear from you. Apply now to join the Randy's Wing Bar family and play a key role in our new Tooting Broadway location.
- Job Title: Experienced Hair Stylist (5 years of experience minimum) - Location: Southgate, North London (free parking is available) - Job Type: Full-time or Part-time (freelance) - Salary: Competitive salary (negotiable based on experience) About Us: We are a well-established, vibrant salon located in North London. We are known for our exceptional service and loyal client base. Our salon offers a wide range of hair services, including cutting, colouring, styling and treatments to a diverse clientele. As we continue to grow, we are looking for an experienced and creative Experienced Hair Stylist to join our growing and dynamic team. Job Description: You will be responsible for providing high-quality hair-care services for our clients and have the opportunity to showcase your expertise in providing exceptional styling services. You will have a strong passion for this industry and showcase this through your work. About you: Minimum of 5 years of experience working as a stylist. NVQ level 2 in hairdressing, other private qualifications will also be considered. Must have excellent communication and customer service skills e.g. friendly, good with people. Be ready to showcase a portfolio of your previous work, demonstrating your creativity, technical skills, and versatility in different styles and services. 1-2 years experience in beauty is a bonus but not necessary. Key Responsibilities: - Proficiency in a wide range of hairdressing techniques, including cutting, colouring, blow-dries and advanced styling. - Able to perform consultations with clients and deliver tailored results. - Handle client inquiries, manage client appointments and payment related requests. - Ability to work well under pressure and manage a busy schedule in a fast-paced environment. - Ensure a clean, organised, and welcoming salon environment. - What We Offer: - Competitive salary and flexible working arrangements. - Opportunity to contribute to a rapidly expanding business. - A friendly, creative, and supportive team. - A loyal and growing client base.
This role consists of… Food & beverage operation Stock control & movements Customer service High standards of cleaning Operational support High standard of food & hygiene safety Key Responsibilities Selling a range of products through the kiosks including food, soft drinks & hot drinks. Dealing with customer orders face to face in an efficient, yet polite manner. Dealing with customer queries professionally. Cleaning/washing utensils, equipment and surfaces to a high standard. Ensuring the food preparation areas in the kiosks are clean and hygienic. Ensuring a high level of cleanliness in the kiosks at all times including close down. Cleaning, stock up and preparation for the kiosks. Supporting the close down of public kiosks to company standards, including removing and securing stock, surfaces cleared and clean and that all equipment is clean and presented ready for next service. *This job profile is not an exhaustive or definitive list of all possible job duties. The job role and duties may be amended as the job evolves in light of the needs of the business and at the discretion of management. Specific Experience High standard of personal presentation Excellent communication and interpersonal skills Understanding the importance of health & hygiene A great team player Flexibility in working hours The ability to work in a fast paced environment A great listener and willing to learn Desirable Experience 2 years in fast paced customer facing role Level 2 Food Safety Driving license Please note, this role is based at various locations around Hertfordshire and surrounding areas Travel will be provided from Hitchin Immediate starts available Job progression available within company Job Types: Part-time, Zero hours contract Pay: £9.00-£14.00 per hour Experience: Food service: 1 year (preferred) customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Food Hygiene Certificate (preferred) Work Location: In person
Are you ready for an exciting new experience in the heart of London? We're thrilled to introduce a delightful coffee shop, bringing the rich flavours and warm hospitality of the Mediterranean straight to the city. This isn't just any coffee shop; it's a taste of the Mediterranean with every sip and bite. Join us and be part of a unique and charming coffee experience that promises to captivate and delight Overall Purpose of the Role: You will be providing excellent customer service as well as being a team player. The role will require you to assist and serve customers according to demand. You will be responsible of operating the coffee machine, till and keeping the department restocked and tidy. This role requires you to be a responsible, proactive, and hands-on individual, always ready to help and contribute to the team's success. Key Responsibilities and duties: · Welcoming and serving customers · Operating the coffee machine · Preparing various coffee-based beverages, including espressos, lattes, cappuccinos, and specialty drinks · Making recommendations from the menu to the customers · Adhering to the Health & Safety procedures · Ensuring the coffee shop is clean and tidy at all times · Re-stocking and maintaining the quality of displays and labels · Performing Ovis serving standards for every customer · Following the shift timetable and cleaning rotas · Ensuring fridges behind the bar are filled and expiry dates are checked (following FIFO) Performing regular deep cleaning of the coffee machine Additional Responsibilities: · Attending training courses and meetings as required · Taking on additional tasks as requested by the Line Manager (i.e., assisting customers on the shopfloor, operating as check out when not busy in order to support smooth operation) Skills and knowledge: · Previous experience in a similar role is a must · In-depth knowledge of coffee origins and flavor profiles · Ability to create consistent and balanced coffee beverages · Experience with espresso machine troubleshooting and maintenance · Skill in managing coffee inventory and freshness · Familiarity with various brewing methods · Outstanding communication skills · Fast learner; you will need to know the menu so you can make recommendations · Able to manage stressful situations and remain calm · Passionate/proud about the brand · Positive attitude Job Types: Full-time, Part-time Work Location: In person
Self-Employed Property Partner (Commission Only) Company: TW Real Estate & Investments Location: Essex, UK (Remote & Field-Based) Job Description: Are you an ambitious, motivated individual with a passion for real estate? Do you want the freedom of self-employment while working with an experienced and supportive team? TW Real Estate & Investments, a growing property business in Essex, is looking for dynamic Self-Employed Property Partners to join our team and help drive our business forward. As a Property Partner, you’ll be responsible for sourcing properties, building client relationships, and guiding buyers, sellers, and investors through successful property transactions. This is a commission-only role, ideal for those who thrive in a performance-driven environment. Responsibilities: - Source residential and commercial properties in Essex and surrounding areas. - Build and manage a portfolio of clients including buyers, sellers, and investors. - Assist clients through the entire buying, selling, or investment process. - Conduct property viewings, negotiate deals, and close transactions. - Develop and maintain market knowledge and stay updated with the latest property trends. - Work independently, managing your own schedule and pipeline of business. What We Offer: - Unlimited earning potential: Commission-only structure with no cap on earnings. - Flexibility: You control your schedule, working remotely and in the field. - Full support: Training, mentorship, and access to marketing materials. - Brand reputation: Leverage the credibility of TW Real Estate & Investments. - Growth opportunities: Expand your business within a dynamic real estate company. Requirements: - Proven sales experience (real estate or other fields) preferred, but not required. - Strong communication and negotiation skills. - Entrepreneurial mindset with a proactive attitude. - Ability to work independently and manage your time effectively. - Own transport for field-based work. - Knowledge of the Essex property market is a plus but not essential. Why Join Us? At TW Real Estate & Investments, we believe in providing our partners with the tools and support they need to succeed. You’ll benefit from a growing brand, comprehensive training, and a team dedicated to helping you unlock your potential. Whether you’re a seasoned estate agent or new to the industry, this is your opportunity to shape your own future and grow a lucrative career in property. How to Apply: If you’re ready to take control of your career and thrive in the real estate world, we’d love to hear from you! Please submit your CV and a brief cover letter outlining your interest in the role. TW Real Estate & Investments "Your Vision, Our Commitment — Unlocking Property Potential"
Restaurant Team Leader at Kanada-Ya Permanent Contract, Flexible Hours, No Early Starts, Great work-life Balance Kanada-Ya is an independent chain of award winning Ramen bars, so far spanning 5 countries. We currently have 6 super busy locations here in the capital, each serving a delicious selection of Japanese delights. Authenticity is at the heart of our menu and we import many of our ingredients from Japan to help us achieve the rich, deep and deeply loved flavours that we are famous for. Our speciality Tonkotsu ramen boasts an 18-hour cooked pork bone broth, batch crafted with love using traditional techniques learned from the Motherland. Added to this succulent, rich and flavourful broth are Hakata style wheat noodles, beautifully braised chashu pork belly and a superb selection of toppings all sourced from Japan. Our bold bowls are much beloved by our regular diners and newcomers alike. We are looking for fun and hard-working people to lead a team of waiters in a busy environment ensuring our guests receive a great experience. What we offer & our benefits: - Starting pay up to £12.00p/h plus tips. Pay is monthly. - Private Healthcare scheme for you and your children after 1 year of service. - Employee Assistance Program offering access to counselling services along with experts in law, personal finance and family matters; a 24/7 365 helpline and an online health & well-being online app. - CODE Hospitality Rewards: Discounts across thousands of restaurants and bars, gym memberships, hotels, meal kits, wine, produce, training, and many other rewards. - Full uniform provided. - Training and opportunities of career progression. - Free team meals whilst on shift. - 28 days holiday (including Bank Holidays). - Optional pension scheme. - Successful applicants will be paid for their trial shift. Working on shift with us you will: - Lead by example and never compromise on quality or standards. - Support the General Manager and Assistant Manager in ensuring the shift runs smoothly and our guests have a great experience. - Ensure the company’s Food Hygiene and Health and Safety procedures are strictly followed. - Be comfortable working in a fast-paced environment. - Take an interest in Japanese food & culture. Once you’ve joined, if you then decide you’d like to develop your career with us, there are lots of opportunities – most of our General Managers joined us as Waiters and they can earn well over £40k per annum.
we are Kato - an East Asian street food start up. We currently operate in two different pubs in Battersea and Clapham and are looking at moving into a further two venues in South London. We are looking for a Kitchen Manager who will primarily run our Prep/Delivery Kitchen in Battersea but also support across the other 3/4 sites. You will be in charge of stock management, stock ordering and building chef rotas. You will work alongside the owners and will be a great opportunity to learn from experienced individuals in the hospitality industry. There is opportunity to grow into a General Manager as the business progresses. We are looking for someone reliable, highly driven and keen to learn.
We serve the sort of food which brings people together – over coffee, over communal tables, over all-day menus and makes us all feel good. Our restaurants feel bright and beachy and we are looking for a Host who reflect this through being passionate, sunny and welcoming. A little about this role: A vital support to the operations of the restaurants Supporting the day to day running of the restaurant and most importantly, the door Being the first person our customers interact with giving them that Granger welcome Where applicable, managing the booking system especially with large events Managing our virtual queue and making sure every customer feels special. What we are looking for: Someone organise themselves on a demanding a busy shift An inspiring individual who raises the bar in customer service A passionate approachable individual Previous experience as a host, maître d' or equivalent Hungry to step-up to the next level Some of our great benefits: A clear career path, – offering both support and guidance An extra day of holiday for every year of service after two years of working with the company A real work-life balance – healthy minds & healthy hearts All meals are included when you are at work, which are fresh and wholesome 50% staff discount for you to use within all five of our excellent restaurants Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team. We cannot wait to meet you!
and feedback. With your guidance, your store will always remain a safe place to work and shop. You will be Responsible For I lead and line manage a team of Shift Leaders and colleagues in one store, ensuring I spend regular quality time with them on shift. I personally know all of my colleagues and I understand how people feel about working within my store through talking and listening. I lead and enable a culture where colleague experience is at the heart of everything we do. I am curious and role model a self-serve culture, I am confident that I can use the tools available to me to resolve any queries and encourage my team to do the same. I lead a culture where we get the basics right first time, this includes ensuring colleagues are trained, have a warm welcome to Onestop, we are compliant in all aspects of pay and employment compliance and colleagues have the tools to do their job. I also, look after the safety, health and wellbeing of my colleagues by supporting them to be at work. I continually review the shape and capability of my team to ensure our workforce is future fit through inspiring great performance and supporting your performance to create a high performing team. I complete all people leadership tasks for my team including absence management and solving problems I recognise my teams’ contribution and performance and celebrate with them regularly. I understand what the resource needs are for my store, spotting and developing talent internally and externally recruiting the best people in the industry. I ensure my talent pipeline is diverse and inclusive to reflect the community I serve. I manage all KPIs for my store, sharing ideas with other Store Managers in my area in order to maximise growth and profitability. My performance is measured through day job activities, my strategic objectives, myself and my impact on others. I am responsible for the operation of all services in my store including, post office local, EvRi and vending I am responsible for implementing business changes and new ways of working in my store. I ensure I resource my store within my labour budget to ensure it remains open for trading and compliant. I ensure candidate care is a priority and recruitment principles are followed. I ensure customers in my store have a great shopping trip and as a business we bring benefit to the local communities through trusted partnerships. I coach my team daily to deliver a great shopping trip and excellent retail store standards I continually review local competitor activity to understand the threats/opportunities and turn my insight into action. I ensure customers and colleagues in my store go home safely everyday by leading a robust health and safety culture, reviewing preventable incidents, accidents and audit performance. I support my team with completing tasks such as, serving customers, replenishment of stock, completing safe and legal routines, as well as my line management responsibilities. I am the DPS/Premises holder and I am responsible for the sale of all alcohol from my store If this store has a Post Office Local, You will be required to undertake a Post Office Financial and criminal conviction background check, which you will be required to pass in order to proceed with this role, if these checks fail, we will be forced to withdraw the job offer.’ Core Purpose Serving our customers, communities and planet a little better every day. Values Our customers are at the heart of everything we do We treat each other how they like to be treated We work together as one team We make thing’s easier About us One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues. The majority of our stores are open seven days a week from 7am to 10pm and offer local communities an impressive range of fresh and chilled food, cupboard essentials, lunchtime meal deals, frozen food, household essentials, snacks and treats and beers, wines and spirits. Whether it’s popping in for a quick snack or grabbing ingredients for an evening meal, One Stop has everything its customers’ need. In addition to One Stop’s comprehensive product range, many of our stores offer services to enhance the shopping experience, including free cash machines, Post Office, Evri Parcelshop, PayPoint (for bill payments and mobile top-up), lottery, as well as vending solutions such as Costa Coffee and Tango Ice Blast. One Stop is a subsidiary of Tesco which acquired the stores in 2003. We operate as a separate business from our Head Office, also known as Store Support Centre in Brownhills, Walsall, West Midlands and we service our stores from 3 distribution centres in Brownhills, Nursling (Hampshire) and Wakefield (West Yorkshire). With our stores situated throughout England and Wales, there’s sure to be One Stop near where you live or work. We’re proud to have been accredited Disability Confident Level 2 and we’re committed to providing a fully inclusive and accessible recruitment process.
Description : Spaghetti Tree is a well-regarded and award wining small restaurant chain with a reputation for exceptional food, warm hospitality, and a vibrant dining atmosphere. We are seeking a skilled, diligent, and professional Bartender/Server to join our dynamic team. This is an excellent opportunity for an individual with a passion for the service industry who takes pride in delivering outstanding customer experiences. The ideal candidate will be versatile, able to handle both bartending and table service duties with ease, and eager to contribute to the continued success of our establishment. Key Responsibilities: Bartender: - Craft Cocktails & Beverages: Expertly prepare and serve a wide range of beverages, including craft cocktails, classic drinks, and non-alcoholic options, ensuring consistency and quality in every glass. - Customer Engagement: Provide a welcoming and friendly atmosphere, engaging customers in conversation, making personalized recommendations, and ensuring a positive bar experience. - Bar Management: Maintain a clean, organized, and well-stocked bar, including inventory management, restocking supplies. - Compliance: Adhere to all regulations regarding the sale and service of alcohol, including checking IDs and responsibly serving customers. - Team Collaboration: Work closely with the waitstaff and kitchen team to ensure seamless service, particularly during busy periods. Waiter/Waitress: - Customer Service: Greet customers promptly and warmly, presenting menus and explaining daily specials, while providing knowledgeable recommendations tailored to customer preferences. - Order Management: Accurately take orders and relay them to the kitchen, ensuring that all customer requests are communicated clearly and fulfilled in a timely manner. - Service Excellence: Deliver food and beverages efficiently and with attention to detail, ensuring that all items meet quality standards and are served at the correct temperature. - Dining Experience: Anticipate and respond to customer needs throughout their dining experience, from refilling drinks to handling special requests or dietary needs. - Cleanliness & Organization: Ensure that the dining area is clean, orderly, and properly set before, during, and after service, including setting up tables, clearing dishes, and resetting for the next guests. - Payment Processing: Handle billing and payments accurately, including processing credit card transactions, making change, and ensuring that all financial transactions are correctly recorded. Required Skills & Qualifications: - Experience for bartenders: Minimum of 2 years experience as a Bartender, preferably cocktail bars. - Experience for waiter/waitress: Minimum of 1 year experience, preferably in casual/fine dining. - Customer Service: Exceptional customer service skills with a genuine passion for making guests feel welcome and valued. - Beverage Knowledge: Strong knowledge of cocktails, wines, spirits, and bar operations, with the ability to craft drinks to standard recipes and accommodate special requests. - Communication: Excellent verbal communication skills, able to interact confidently with customers and team members. - Attention to Detail: Meticulous attention to detail in both service and presentation, ensuring a high standard of excellence. - Multitasking Ability: Proven ability to handle multiple tasks simultaneously in a fast-paced environment, while maintaining composure and efficiency. - Professionalism: A polished, professional appearance and demeanour, with a positive attitude and strong work ethic. - Flexibility: Availability to work flexible hours, including nights, weekends, and holidays. Benefits: - Growth Opportunities: Clear pathways for career advancement within our expanding restaurant chain. - Employee Perks: Discounts on meals and beverages - Training & Development: Access to in house training programs to enhance your skills and support your professional growth.
Job Description: We are seeking an experienced Digital Marketing Analyst to lead our data-driven marketing efforts. You will be responsible for analyzing and interpreting online customer behavior, campaign performance, and sales data to provide actionable insights that drive our marketing strategies. This role will involve close collaboration with both internal teams and external partners, including our suppliers in China, ensuring that market analysis directly impacts supply chain decisions, inventory management, and marketing campaigns. Key Responsibilities: Analyze digital marketing data, including PPC, SEO, email, and social media performance, to provide actionable insights. Monitor website analytics to track customer behavior, product performance, and conversion rates. Work closely with the product and supply chain teams to align marketing performance with inventory levels, ensuring timely adjustments to marketing strategies based on product availability from our Chinese suppliers. Generate regular reports on marketing KPIs, offering recommendations to improve campaign effectiveness and ROI. Collaborate with the creative and content teams to develop data-backed marketing strategies and optimize user experience. Keep up-to-date with e-commerce and fashion industry trends to help guide campaign strategy and positioning. Provide feedback to the procurement team based on market trends and customer behavior to support more effective supply chain and product launch decisions. Qualifications: Bachelor’s degree in Marketing, Data Analytics, Business, or a related field. 2-3 years of experience in digital marketing analysis or a similar role, preferably within the fashion or e-commerce sectors. Strong understanding of digital marketing channels such as Google Ads, Facebook Ads, SEO, and email marketing. Proficiency with analytics tools like Google Analytics, Data Studio, and Excel; experience with platforms like Shopify is a plus. Fluency in Mandarin is a strong advantage, especially for communicating with Chinese suppliers and interpreting relevant market data. Exceptional analytical skills with the ability to translate data into actionable insights. Strong communication skills, with the ability to work effectively across teams and with external partners. Why Join Us? Be part of a fast-growing fashion brand committed to sustainability and quality. Opportunity to make a real impact by influencing both marketing and operational strategies. Work in a collaborative, innovative environment with the flexibility of a remote work setup.
Barnet Mencap has been supporting people with learning disabilities and autism in the London Borough of Barnet for over 50 years. Reporting to the Chief Operating Officer, we are recruiting a Finance Coordinator to manage Barnet Mencap’s finances to ensure it is able to deliver its core business functions. The key activities will be to manage the day-to-day accounting and financial tasks, ensuring accurate recording of financial transactions. This includes the processing of purchase and sales invoices and completing key reconciliations and posting journals as part of the month end process. The role will also provide support in the preparation of management accounts, budgets, forecasts and other reports. The key duties include: Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, general ledger, and bank reconciliations Process and reconcile financial transactions, such as invoices, expenses, credit cards and receipts and payments Perform month-end and year-end closing procedures in Sage, including preparation of management accounts and working papers to support year-end financial statements Ensure transactions recorded comply with accounting standards and regulations Assist with the budgeting and forecasting processes Monitor cash flow and manage petty cash Provide support in payroll processing and employee expense reimbursements Manage stakeholder relationships
Egraduate College is expanding and looking for passionate and experienced Online Tutors to teach the following diploma courses: - Business Management (Level 3 to Level 5) - Accounting and Finance (Level 3 to Level 5) - Hospitality and Tourism Management (Level 3 to Level 5) - Health & Social Care (Level 3 to Level 5) Requirements: - A minimum Bachelor's degree in a relevant field. - At least 2 years of work experience in the respective subject areas. - 1 year of teaching experience, with a preference for online teaching. - Availability during weekday mornings from 9 AM. Flexible days and time. Duties: 1. Deliver engaging online lessons via Zoom or Microsoft Teams. 2. Create or adapt learning materials to align with course's learning outcomes. 3. Offer guidance, respond to student queries, and provide additional resources as needed to support student progress.
JOB VACANCY Business Development Manager CONTRACT TYPE Permanent HOURS 9am to 5pm (with a 30-minute unpaid break) 37.5 hrs per week PLACE OF WORK 6 Maytree Walk, Coventry, England, CV2 1FG Please note: Location of work may occasionally vary based on business needs; however, home-working opportunities are available. SALARY £52,500 (£26.92 per hour) We have an exciting opportunity for a skilled and experienced Business Development Manager (SOC: 3556). The ideal candidate will be the driving force behind the growth of our business. You will conduct market research to meet the requirements of an organisation’s expansion objectives and bring about effective university enrolment processes. In addition to being the face of our company, you will manage your own portfolio in our enrolment drives from commencement to completion and manage the budgets in various business aspects. Your role will be multifaceted as you will be responsible to various stakeholders, namely; different universities around the globe, KPG Global board of directors, prospective University students and their sponsors/families. Our ideal candidate will be highly experienced in international recruitment and university enrolment, have experience in the student visa application and CAS allocation and international admissions processes, and a creative individual. You will build a dependable team requiring clarity of vision and planning, therefore, your organisation skills coupled with the ability to remain calm, collected, and methodical whilst having a clear overall picture our forecast. We will help and encourage you to confidently grow within your role in the company as our goal is aggressive expansion. Joining us at the beginning of our rapid expansion trajectory, is a great opportunity to pioneer our growth with us. Though this role is a 9 am to 5pm role, work patterns may vary, and this will largely be determined by the nature of work and time time-zones of different clientele and stakeholders across the globe. The ideal candidate must be flexible and adaptable. Who we are KPG Global Education, was established to bridge the gap between the growing demand for overseas students by UK Universities, and the need for swift and compliant University admissions. We appreciate the immense contribution to the UK economy and GDP made by international students and the financial reliance of UK University institutions on them. In 2022-2023 alone, the tuition fee income from all international students in the UK was £11.8 billion. However, this is in decline. KPG Global was set up primarily in response to the growing need for prompt, efficient and reliable professional advisory services for foreign students, parents and sponsors wishing to study in the UK and other countries abroad. This, in-turn, will boost the UK economy whilst enabling international students to achieve their goals of obtaining high quality education in the UK and other developed parts of the western world. We are a Coventry University Accredited partner, and a one-stop destination for all things education-related. Despite our recent incorporation in the UK as an organisation providing Education Support services, we facilitate all aspects of university admission at universities across the UK, Europe and the UK, enrolment and post-enrolment processes. Our various services include, securing university admissions, guidance with the CAS, audit and assessments on English language assessments and qualification providers, student visa support and flight support, temporary accommodation arrangements for visiting family members; relocation support and airport pick up, interview preparations, and post-study facilitation of a smooth entry into the UK labour market. We are here to help you unlock your full potential. Our Beliefs KPG Global aims to facilitate an environment that values and promotes our colleagues. We recognise and value the benefits from our workforce diversity, and are committed to creating a diverse and inclusive environment. Our services also include the facilitation of a smooth entry into the UK labour market for our highly skilled UK-based graduates. As our delegated enrolment market is in Africa, our UK-based staff, will have a better understanding of the African market and education system, international University admissions with UCAS, international recruitment process. African Market Perspective Ideally, the candidate will be able to build relationships with African further education aspirants and their parent or sponsors, with the added benefit stemming from being multi-lingual and able to speak to same languages as the African-based sponsors to effectively market our services, influence the target. This role provides an opportunity for growth as the business grows as pioneer candidates will eventually provide training and mentorship to UK-based workers in better understanding the African market, maximising collaboration and strengthening the relationships with the African market whilst effectively generating business. Key Responsibilities Lead Contact: For new KPG services and university enrolment enquiries in the Africa region. Service Expertise: Comprehensive understanding of our services and seasoned experience in international student enrolment, student visa application and CAS processes. Demand Creation: Generating growth in the demand of our professional services. Networking: You will be our organisation’s representative with various stakeholders in different countries, therefore, you will champion our services. Internal Support: Recruiting, mentoring and training junior business development executives and sales support staff. Consultant: analysing and solving client/customer problems by creating tailored solutions. As our representative, you will build trusted relationships with key stakeholders and clients. Developing promotional activities and conducting marketing research using a range of methodologies whilst creating PR campaigns and advertising strategies. Constantly adapting KPG Global Education’s strategic market positioning through updating our service packages and maintaining business competitive advantage. Working closely with diverse clientele to implement new and tailored solutions whilst updating systems processes. Taking a continuous improvement approach and maximising efficiency by staying abreast with sector changes, maintaining ‘expert’ industry knowledge status. Formulating strategic and draw up long-term business plans and update them to improve on the organisation’s effectiveness in enrolment and sustenance of its relationships with stakeholders (universities, students and their sponsors). You will steer all new matters from inception to handover and completion, generate contracts and business partnerships with different universities. Minimising business costs whilst generating value-for-money business and expansion and report to the board of directors. THE IDEAL CANDIDATE · 4 years’ demonstrable work experience as an international recruiter working in global University enrolment. With a traceable portfolio of successful cases demonstrating skill and acumen. · Strong presentation, interpersonal, customer-facing, and influencing skills · 6 months’ complimentary experience in a Business Analyst or project management role · Our UK-based staff must have a well-versed understanding of the African market and education system to better attract it. · This role provides an opportunity for growth as the business grows because pioneer candidates will eventually provide training and mentorship to UK-based workers. · Extensive Business Development Management experience in various other capacities. · Willingness to travel to various countries across Africa for enrolment campaigns which will be fully funded by KPG Global. · Proactive attitude to work, ability to operate as a team player, build positive rapport at all levels and deliver results under pressure. · Evidenced project delivery and completion in a project manager role · A dynamic individual with a pro-active approach and excellent problem-solving skills. · A hands-on approach and a willingness to work with and alongside the team. · A proven ability to lead and build strong relationships with internal and external teams. · An effective team leader and team player with the ability to work autonomously and work under own initiative. Qualifications: ● Bachelors Degree in Business Management, or equivalent ● Exceptional interpersonal skills and eloquence in English. Those requiring sponsorship, will need to meet the Home Office approved English standards such as the B1 English test. ● DBS Clearance ● Passport/ID ● Right to work ● The closing date for applications is 14 October 2024 Benefits: ● Competent salary £52,900.00 per annum (£27.13 per hour) ● Auto pension enrolment ● Home-working opportunities. ● Great opportunities to progress within a growing company. ● 28 days annual leave on a pro-rata basis
Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).
We are excited to be recruiting for the role of HR and Recruitment Manager for a vibrant organization based in Canary Wharf. Job Overview: The company are looking for a dedicated and enthusiastic HR & Recruitment Manager to oversee all aspects of recruitment and human resources practices and processes. Reporting directly to the CEO, the HR & Recruitment Manager will act as the go-to person for all employee-related issues with duties including job design, recruitment, employee relations, performance management, training & development and talent management. We strongly believe the job of our HR function is vital to the overall business success. Our people are what make us and the HR & Recruitment Manager will ensure we have a happy and productive workplace where everyone works towards achieving our mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect of this role and something we feel very passionate about. Job duties & responsibilities: Recruitment: - Working closely with managers to conduct a robust recruitment process for all vacancies throughout the company. - Proofread job descriptions and feed back to hiring managers on changes and suggestions based on market intel and recruitment trends. - Build talent networks to find qualified candidates. - Write & post job adverts. - Use multi-channel approach to source suitable candidates. - Manage the recruitment pages on the company website. - Screen applicants, evaluating if they meet the minimum requirements of the role. - Ensure candidates are managed through the process in a timely fashion whilst also ensuring they have an excellent ‘candidate experience’. -Engage with Hiring Managers to book interviews and collect feedback and support Hiring Managers with the recruitment process, where necessary. HR: - Managing Employee Relation cases for all employees which includes but is not limited to: Sickness and Absence Maternity/Paternity/Parental Leave Return to Work Compassionate Leave Disciplinaries Grievances Performance Management & Improvement Plans Welfare Meetings, Investigations Redundancies and Restructure - Creation of formal paperwork which includes but is not limited to: Contracts, Offer letters and Job Descriptions Contract amendment letters Leavers paperwork Meeting outcomes Formal warnings Improvement plans Settlement agreements Compromise agreements . Creation of all forms used within the company as well as implementation to the relevant platforms for access . Creation and management of all Company Policies and Procedures; this includes keeping them up to date in line with relevant changes . Managing and coordinating the internal appraisal process . Managing employee satisfaction and identifying areas that require improvement . Monitoring holiday entitlement and allowances; chasing for unapproved holiday/holiday adjustments Managing the introduction and processing of all staff benefits which includes: Healthcare cash plan Life assurance Bike to work scheme Season ticket loans DSE Eye Tests Pension Referral bonus - Right to Work audits - Medical record audits - Managing and chasing probation returns and paperwork including extensions and failures - Assisting with HR improvement projects and strategic advice to managers Payroll and Financial administration: - Inputting and collating all the data in relation to monthly payroll - System admin and super user of Payroll System - Managing payslips, P60s, P11Ds and P45s - Pension; uploading new joiners, removing leavers, making the monthly payments, amending percentage inputs and making stand-alone payments - Raising PO numbers and inputting invoice details to submit and send to suppliers through Ad-hoc: - Working with our external IT Provider and telecoms provider to act as the main contact for all queries, processing and approvals - Liaison for central service data protection provision and relevant policies - Project management as and when required heading up all projects which relate to the office, staff and/or IT - Working with the Office Manager to assist in the running of the central function service Muswell Group is acting as a recruiter for the hiring company Job Types: Full-time, Permanent Pay: £40,000.00-£43,000.00 per year Work Location: Hybrid remote in London, E14 9GE
Self-Employed Field Sales Representative – (Payments Consultant) Who we are? Our mission is to build the world's most loved financial technology company. We've waved hello to personal account managers, and goodbye to long support wait times. We've shouted no to hidden price hikes, and yes to transparent pricing. We've listened intently to our customers, and ignored the status quo. We’re Yetipay.meTM, we're product people, not finance people and we’re building things differently. Sounds fun right? Our anti establishment, anti status quo approach to building financial technology has already led us to working with some of the world’s greatest brands (BrewDog, Pho to name a few). We invented the world's first contactless tipjar, Tap to Tip, the world's first leave at table payment device for restaurants and the world's first card machine where the tips go directly to the staff Over the next 24 months we plan to scale the business in a profitable way, expanding into different markets across the world and we’re beginning to lay the foundations for that today. The role Working as a self employed field sales representative alongside Yetipay, you will have the opportunity to build your own business from the scratch and you will have full control of your potential earnings. You will be able to earn competitive uncapped commission by building meaningful relationships with small businesses, providing them with Yetipay payment solutions. We are seeking highly motivated and results-driven, self-employed individuals to join our team as Field Sales representatives. You will be responsible for selling our products and services to key decision-makers within the payment industry. You will receive support from a team of experienced sales consultants who will provide training and guidance to help establish and grow your recurring income stream. Why join Yetipay? ● Competitive up-front commission and bonuses, paid every week ● Fully flexibility within dynamic pricing ● A very short sales cycle - You are able to onboard your clients within 10 minutes, 24 hrs KYC checks and very quick commission payouts. ● Full product training will be provided and you will be on going support from day one. Key Responsibilities: ● Proactively generating new leads ● Identifying and qualifying new business opportunities in your chosen region, focusing on small and medium sized businesses
As Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holidAs Shift Supervisor at the Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As shift supervisor you’ll… • Be a champion of brand standards • Lead the team during busy shifts • Support and be a role model for your teams’ training and development • Support the day to day running of the busine
Job Advertisement for Business Development Executive Position: Business Development Executive Location: Ilford, IG1 2LT Job type: Full-Time, Permanent Salary: Up to £38,000.00 - £40,000.00 depends on experience (plus bonus structure) Responsibilities: • Development and implementation of agreed strategies; supporting client’s business objectives • Management of projects from concept through to delivery, always working to best practice • Excellent understanding of digital platforms, with proven track record • Devise and implement a marketing strategy designed to raise the agencies profile • Creative and constructive contributions to meetings with a confidence to challenge • Supporting team members and managing third party suppliers • New business support from finding an opportunity, developing the tender, contributing to the creative process and presenting • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs • Ensure that all marketing content and activities comply with regulatory requirements • Manage and track all marketing related reporting About you: • At least three years’ experience within the relevant field • Excellent knowledge of website platforms, Social media Marketing, user experience, content management systems, SEO and PPC/AdWords strategies • Strong experience of CRM with marketing providers, such as HubSpot • Ability to manage multiple projects simultaneously • An excellent understanding of the digital industry • Ability to build and maintain strong client and team relationships • Confident communicator and presenter at all levels, with excellent interpersonal skills
Are you an RVN who is happy working in a busy practice where no two days are the same? Look no further as Thurrock Vets4Pets has a great opportunity for an RVN to join them on a full time basis and to embark on a new journey where we put customers and their pets first. Our thriving small animal surgery in Thurrock has grown steadily since its’ opening and we are excited to be celebrating our 10th birthday later this year! We are based inside Pets at Home on the busy Lakeside Retail Park and offer free onsite parking and convenient access to major transport routes including the A13 and M25. We are accredited Practice by RCVS and recently renewed our PSS. We work in a lovely, purpose-built practice with state-of-the-art equipment including digital X-ray, flexible endoscopes and easy access to a 16 slice CT scanner and MRI scanner. We benefit from a well-equipped endoscopy suite, and can use minimally invasive procedures like bronchoscopy, gastroendoscopy and colonoscopy. We have orthopaedic kit for performing routine orthopaedic surgeries and also have a good ultrasound scanner with dual probes with colour Doppler facility for abdominal and heart scans. About the role: You will be joining the current supportive team of 3 Vets, 3 RVNs, 2 SVNs supported by 2 VCAs. We also have a great non clinical team consisting of 6 client care advisors, 1 practice manager and 1 business manager. We hold a variety of individual interests within the team including orthopaedics, internal medicine, and diagnostic imaging. We offer a generous CPD allowance and are happy to support the sponsorship of certificates or further studies for the right candidate. This rewarding position full time 40 hours per week and working various shifts Monday to Friday 9.00am – 7.00pm, Saturday 9.00am – 6.00pm and Sunday 10.30am – 4.30pm. There is also no OOH required and just 1 in 4 weekends. We see a real variety of cases with a ratio of approx. 60:40 dogs to cats. We perform orthopaedic procedures in-house including patella luxation, cruciate surgeries with TPLO and fracture repairs which can be done either onsite or at another local branch. We also carry out a wide variety of soft tissue surgeries. We prioritize delivering exceptional care to both patients and clients, fostering a familial and enjoyable work environment. Your happiness matters to us, and while we maintain high standards, we also believe in making sure there is a good work life balance. In return, we offer: Competitive salary starting from £27,000 dependant on experience. CPD allowance and support for advancing clinical interests. Contributory pension scheme Discount in practice for all Staff Pets Paid membership fees Free car parking AXA Life Insurance (after completion of probation period) Exclusive group discounts including 20% across the Pets at Home Group, High Street Retailers Alternatively, you can submit your application directly to us now and somebody will be in touch with you to discuss this further. We look forward to hearing from you! Pets just see people. They aren’t biased and they don’t discriminate. We take our inspiration from pets, and we value and respect difference in all its forms. Our aim is to reflect the diversity of the communities we operate in, and every colleague can help us achieve this. We encourage our people to be themselves so even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!
Made to Measure Shop Manager Harris and Zei Location: 10-12 Ratcliffe Cross Street Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: - Competitive salary with performance-based bonuses. - Opportunity to work with a luxury brand and high-end clientele. - Ongoing training and professional development opportunities. - Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.
Are you eager to make a meaningful difference while engaging with people in a dynamic sales environment? Brand Ambassadors are tasked with attracting and acquiring new customers for campaigns they are assigned to by marketing their product/service/subscriptions to the public. Key Responsibilities: • Set up and manage a booth or stand at various retail events, providing information and engaging shoppers about different charitable causes. • Utilize your exceptional communication skills to educate and inspire individuals to support these causes through donations. • Implement effective fundraising techniques and strategies learned through comprehensive training to connect with potential donors. • Maintain accurate records of interactions and donations collected, ensuring attention to detail and professionalism. • Embrace the fast-paced retail environment, staying on your feet and adapting to changing circumstances with resilience. • Foster a sense of teamwork and collaboration with fellow fundraisers, supporting each other in achieving collective goals. Requirements: • Genuine passion for making a positive impact and helping those in need. • Excellent communication skills with the ability to engage and connect with shoppers of all ages and backgrounds. • Adaptability to the dynamic retail environment, including standing for extended periods and handling busy crowds. • Team player mentality, willing to collaborate and support fellow fundraisers in achieving shared objectives. • Eagerness to learn and grow, embracing provided training to enhance fundraising skills and techniques. • Empathy and compassion towards shoppers, fostering genuine connections and understanding. Benefits: • Flexible schedule allows you to manage your own time and work independently at various retail events. Ideally we want someone who can work a full time schedule. Benefits: - Opportunities to travel and be rewarded with company events - Weekly/monthly/Quarterly incentives - Unlimited holiday organised at the Brand Ambassadors initiative - Earnings OTE £20k-£40k
Full job description We are seeking a motivated and customer-oriented security Sales Assistant to join our team. As a Sales Assistant, you will play a crucial role in providing exceptional customer service and supporting our sales team. This is an excellent opportunity for someone who is passionate about sales and wants to develop their skills in a dynamic and fast-paced environment. By Joining GM2 Safer Security you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. What you’ll do: Develop the GM2 SS franchise across a specific client base Refine and implement a sales and marketing strategy aiming at improving GM2’s client footprint, driving growth and wallet capture Ability to leverage existing network contacts, understand client needs, introduce GM2 S S offering and drive client solutioning A broad understanding of product and clients within the relevant target market and the ability to work with internal teams to construct compelling value propositions Forge a trusted relationship across the internal network in order to be able to leverage GM2 SS franchise and source relevant buying and selling opportunities for the clients Work with management and colleagues to establish a clear marketing plan to support the sales strategy with defined priorities and targeted market penetration to drive incremental growth Support and drive the prospecting engagement to build a qualified pipeline aligned to the goals of the organization with the ability to close deals leveraging negotiation and sales skills Provide deal leadership through all stages post win to work with client teams up to on boarding of new business on-boarding of key clients @Assist other team members in strategic positioning and execution to close transactions leveraging various internal stakeholders Build a culture of good governance and supervision, expense discipline and ethics Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation and safeguarding GM2 SS, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Work in close partnership with control functions such as Legal, Compliance, Risk, Audit and Finance in order to ensure appropriate governance and control infrastructure
Job Title: Floor Manager within Commercial Services (Food & Beverage Operations) Salary: £35,000/year Job Type: Full-time Benefits: Monday - Friday, public holidays off, Bank Holidays off, paid overtime Join our dynamic team! We are seeking a highly motivated Floor Manager with a strong hotel background to oversee daily operations, ensuring a seamless guest experience. Key Responsibilities: - Deputise for the Assistant Food Services Manager when needed. - Lead, supervise, and train the team for Club or Event Operations. - Ensure compliance with COSSH regulations and HR procedures, including training and payroll. - Handle financial auditing, banking, POS operations, stock control, and reconciliation. - Assist in fire safety and building evacuation procedures. - Support in achieving sales income and managing operational budgets. - Deliver exceptional customer service, handling reservations, guest inquiries, and complaints. - Maximise staff performance through training, motivation, and feedback. - Ensure health & safety compliance. Key Competencies: - Customer-focused, detail-oriented, and proactive. - Strong leadership, supervisory, and communication skills. - Experience in staff recruitment, training, and rota planning. - Proficiency in Microsoft and industry-recognized PMS systems. - Excellent presentation and customer service skills. Objectives: - Assist in meeting business targets and ensuring operational procedures are followed. - Provide managerial support to the front-of-house team. - Handle customer inquiries, complaints, and administrative duties. - Ensure health and safety procedures are followed Person Specification: - Proven leadership and supervisory experience. - Strong communication skills (written and verbal). - High standards of personal presentation and professionalism.