Crm jobs in Newcastle Upon Tyne - Page 2Create job alerts

Technical literacy: Comfortable working with an integrated HR technology ecosystem including ATS, CRM, Onboarding, HRIS, Payroll. Balfour Beatty has an exciting opportunity for a Business Analyst (HR Transformation) to join our growing team. We are delivering an ambitious, multi‑year HR Transforma

Create and support the development of marketing assets and collateral, including sales decks, brochures, landing pages, emails, social media and case studies. Manage and own marketing-generated leads within the CRM, ensuring accurate status, timely follow-up, and clear handover to sales. Track lead

NCG in Newcastle upon Tyne seeks a part-time Student Service Advisor for 18.

We’re looking for someone who provides efficient administrative support, and who can monitor the effective use of CRM systems, communicate with carers and professionals, and ensure Newcastle Carers Centre is a safe and welcoming environment for all. We are looking for an organised, efficient perso

Sales Executive - Permanent role - Newcastle Upon Tyne - up to £29,700 per annum base (dependent on experience) + commission** We are looking for a Software Sales executive to join a client based in Newcastle - this is an office-based role. The role focuses on building strong client relationships, understanding customer needs, and presenting suitable products or services to achieve sales targets. Key responsibilities and deliverables: Actively seek out and generate new sales opportunities through cold calling, networking and proactive outreach. Set up meetings with potential clients and listen to their wishes and concerns, running qualified meetings and identifying their needs and priorities. Prepare and arrange appropriate demonstrations on products and services, producing accurate quotations and details. Negotiate/close deals and handle any complaints or constructive feedback from clients. Create quotations for clients with accurate information and pricing Gather feedback from customers or prospects and share with internal teams Maintain sales case records to the highest standards using the in-house CRM system Demonstrate strong understanding of product features, limitations, and integrations Match customer needs to technical capabilities Support or deliver product demos and trials Complete and handle technical parts of proposals and questionnaires accurately and on time Act as the bridge between technical teams and customers ensuring clear communication both ways Ensure smooth transition to delivery/onboarding teams with full and accurate documentation Understand security, data privacy, and compliance requirements in all engagements and maintain awareness of any changes Participate on behalf of the company in exhibitions or conferences if requiredEssential skills and experience: Experience in B2B telesales (lead gen, qualification, closing) Strong customer service and sales skills Builds effective relationships with customers and colleagues Accurate CRM and internal record keeping Awareness of project budgeting and working within limits Efficiently tracks and manages case/project progress To be able to monitor the progress of cases and projects in an efficient and effective manner. Have a positive work ethic with a can-do attitude and a strong desire to complete tasks.What will make you successful in this role? Strong communication - clear speaking, active listening Persuasion skills - able to influence and handle objections and challenges Customer focus - builds trust and understands needs Resilience - handles setbacks and stays motivated Goal-driven mindset - meets targets and KPIs Product knowledge - understands what they're selling and the market Problem-solving skills - adapts solutions to customer needs Emotional intelligence - builds rapport and manages relationships well Damia Group Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept our Data Protection Policy which can be found on our website. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job. Damia Group is acting as an Employment Business in relation to this vacancy and in accordance to Conduct Regulations 2003

Role:D365 Functional Consultant Location: Newcastle, UK Duration: 6 Months Mode: Hybrid (2-3 days in a week) Job Description: The Role As a Dynamics 365 Functional Consultant, you will work closely with customers to understand their service operations and translate requirements into well-configured Dynamics 365 Customer Service solutions. The role requires strong functional expertise, excellent customer interaction skills, and hands-on capability to build configurations and Proof of Concepts. Your responsibilities: Lead requirements discovery workshops and translate business needs into functional designs Analyse current CRM processes, pain points, and operating model. Configure Dynamics 365 Customer Service including case management, SLAs, queues, and routing Design and build functional Proof of Concepts to validate requirements and solution fit Work closely with solution architects and developers to ensure aligned delivery Configure Power Platform components including Power Apps and Power Automate Support UAT, defect triage, and user enablement activities Produce functional documentation including process flows and configuration guides Act as a trusted functional advisor to customer stakeholders throughout delivery Your Profile Essential skills/knowledge/experience: Strong hands-on experience with Dynamics 365 Customer Service Proven ability to configure case lifecycle, SLAs, queues, knowledge management, and reporting Experience building functional POCs and demos Solid understanding of customer service processes and contact centre operations Hands-on experience with Power Apps and Power Automate Strong communication skills with confidence in customer-facing roles Experience working in structured delivery environments Desirable skills/knowledge/experience: Exposure to Omnichannel for Customer Service or digital engagement channels Experience supporting enterprise or public-sector-scale implementations TPBN1_UKTJ

About MTrec; The MTrec Group is one of the leading recruitment organisations in the North East. The company is part of OPG, a global Japanese staffing business who is expanding through the UK and Europe. The time to establish, develop and forge a successful career in the recruitment industry has never been better! We represent many blue chip multi-national and SME manufacturing, engineering and distribution organisations with a range of recruitment and training solutions. We recruit for most of our clients on a sole or preferred agency status. We also operate a highly successful care recruitment division, providing industry leading recruitment services for nursing and care staff throughout the region. Further benefits on joining MTrec include the following: We believe we are an employer of choice within the recruitment sector; we operate a highly cohesive team-based structure which ensures all of our customers and candidates receive the best service possible. We have been awarded the highly prestigious Investors in People Award - Gold accreditation, which is a highly acclaimed business award for training, development and involvement of staff. We are a corporate member of the REC - the governing body for recruitment in the UK, for best practice, ethics and advice - all of our staff are trained in the Certificate of Recruitment Practice which is part of their on-going professional development and ensures a quality driven level of service is provided to everyone we deal with. Due to the many positive changes with the business, we are now looking for a highly motivated, customer focused Recruitment and Marketing Administrator to support our head office operations. Your new job role and duties; Providing administration support duties to the recruitment teams. Updating and maintaining the recruitment database. Contributing to the continuous improvement of systems and practices. Ensure all compliance, vetting and registration processes are completed. Ensuring you check and verify all quality areas of the recruitment process. Support the recruitment teams with advertising vacancies. Perform customer service calls to candidates. Support social media activities. Support the development of the company website, news stories and SEO updates. Perform data analysis of the company website. Help support the business development teams with marketing data and insights. Continuously update our CRM system. Conduct candidate searches. Liaise with our external marketing agency on branding updates and new projects. About you; A background in a marketing related role would be ideal Possess a genuine interest in marketing and data analysis. You will be hard working, reliable, and focused, with an excellent attention to detail. Comfortable making outbound calls to carry out research. Happy working in a very sociable, fast paced and dynamic team environment. Ability to use information systems including, accessing, inputting, and compiling data. A commitment to providing excellent customer service. You will be highly IT literate. Rewards and Benefits; You will be working in an enjoyable, sociable, fast-moving dynamic and team-based environment. You will receive full training and continuous development to ensure you are fully supported at all times. The culture within MTrec is a major strength. You will be working in a very close knit, friendly team orientated environment. Every single staff member is fully supported in all areas of their role. MTrec is a fully accredited Investors in People organisation to Gold Standard. You will receive the rewards, training and progression for you to enjoy a long-term and highly motivating career. You will receive the full support throughout your apprenticeship, so you successfully pass your course. We have team social events a number of times throughout the year. There are opportunities for further training courses. We provide excellent opportunities for long term career progression. TPBN1_UKTJ

Sales Specialist (Welding Respiratory products) Location: Scotland & North East of England Pay Rate: £60,000 - £65,000 annum based on 70% Basic and 30% OTE I am working with one of the world's leading and most recognisable manufacturing and engineering companies who have an opportunity for an experienced and successful sales professional to join their team as a Sales Specialist covering their Scotland and Northeast England territory. This role is within their Welding Respiratory Protection division so the ideal candidate will be experienced in this area. However, if you have a proven track record of sales success in the manufacturing, industrial or PPE sectors then please get in touch. Responsibilities Growing sales across a leading PPE portfolio through channel partners and end users Managing key accounts and developing new business opportunities across your region Delivering product training and supporting customers with best practice and compliance Working closely with technical specialists and sales teams to drive projects forward Building strong stakeholder relationships to influence specification and product adoption Staying close to market trends and customer needs to identify new opportunities Skills and Expertise Proven B2B sales experience with a strong track record in winning and growing accounts Confident communicator who can engage, influence and build trust at all levels Strong presentation and product demonstration skills Commercially sharp with solid negotiation and closing ability CRM savvy with strong pipeline management discipline Self-driven, organised and motivated by hitting targets and growing territory performance ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy

Technical Account Manager - Commercial Vehicle Components A career step for commercial vehicle, truck and HGV technicians seeking a customer‑facing role If you're a commercial vehicle, truck or HGV mechanic or technician looking to move away from the tools while still applying your technical expertise, this role offers a strong and well‑supported next step. A global commercial vehicle components manufacturer is recruiting a Technical Account Manager to support their aftermarket distributors across the North of England, Scotland and Northern Ireland. You do not need previous sales experience. What matters is your technical understanding of commercial vehicle and HGV systems, your diagnostic mindset and your ability to build rapport with customers. Full training and ongoing development will be provided to help you build confidence on the commercial side. This is a field‑based position where you will continue to use your technical background, supporting customers, resolving issues and representing a respected brand within the commercial vehicle aftermarket. What's on offer • Salary: £36,000-£47,000 basic (DOE) * Benefits: Company bonus scheme, company car * Field‑based role covering Northern England, Scotland and Northern Ireland (with overnight stays) * Ideal home locations: Leeds, Bradford, York, Darlington, Middlesbrough, Penrith, Carlisle, Durham, Newcastle‑upon‑Tyne Key responsibilities With full training and support, you will: • Visit distributors, workshops and fleet customers to provide technical guidance on commercial vehicle and truck components * Troubleshoot issues, support diagnostics and help customers maximise product performance * Build strong relationships and act as the trusted technical contact for your region * Support commercial discussions, including pricing conversations and annual reviews * Share market insights, product trends and competitor activity within the commercial vehicle sector * Collaborate with the wider technical support network to resolve complex technical cases * Maintain accurate CRM records and produce customer reports About you This role would suit a: • Commercial vehicle, truck or HGV mechanic or technician with strong technical knowledge of vehicle systems, components or diagnostics * Professional with experience in a workshop, technical support, parts, fleet maintenance or similar environment * Technician looking to develop commercially while staying close to the technical side * Confident communicator who can engage effectively with customers * Proactive, organised and solutions‑focused individual If you enjoy problem‑solving, supporting customers and working out in the field - and you're ready for a long‑term career path beyond the workshop - this role offers a well‑supported transition for commercial vehicle, truck and HGV technicians. Register your interest Job Reference: 4336KBB - Technical Account Manager - Commercial Vehicle Components Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide. Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you. Note we are not able to provide sponsorship for this role.

Job Profile for Internal Business Development Executive - MC44893 A well-established manufacturer of engineering components is seeking a motivated and resilient Internal Business Development Executive to join their office-based team in Jarrow. This role involves managing a designated UK territory, driving sales growth, and building strong client relationships. The ideal candidate will have excellent persuasion and negotiation skills, commercial awareness, and the ability to cross-sell multiple product lines by understanding end-user applications. A proven ability to close sales and deliver results is essential. Internal Business Development Executive Job Overview • Identify and maximize sales opportunities within a large customer portfolio through B2B engagement and key account management. * Secure new business while optimizing existing revenue streams through telesales and strong client relationship management. * Utilize effective questioning and active listening techniques to understand customer needs, ensuring opportunities for cross-selling and up-selling from the company's product range. * Maintain and develop relationships with key accounts through consistent communication and follow-ups. * Prepare and follow up on sales quotations for customers, prospects, and leads, collaborating with Key Account Managers to drive conversions. * Conduct proactive sales initiatives, including telemarketing, cold calling, and re-engagement of lapsed accounts. * Adhere to company policies on pricing, order entry, lead times, and call monitoring. * Work collaboratively with internal teams, departments, and other company divisions to enhance sales efforts. * Maintain accurate customer records in CRM systems, ensuring effective tracking of sales activities. * Participate in team meetings, training sessions, and development programs to enhance knowledge and sales techniques. * Engage in specific projects and team initiatives, contributing to overall business growth. * Support team members and take on additional responsibilities as needed. * Develop a strong understanding of the company's product range through ongoing training and development. Internal Business Development Executive Job Requirements • Proven experience in B2B sales or telesales within a commercial environment. * Strong communication and negotiation skills. * Commercial awareness and ability to identify sales opportunities. * Self-motivated, goal-driven, and capable of delivering results. * Highly organized with the ability to meet targets and deadlines. * Excellent interpersonal skills and a strong work ethic. * Adaptability and openness to change. * Ability to work collaboratively within a team environment. * Minimum A-Level standard education. * Desirable: Experience in OEM markets, manufacturing knowledge, and familiarity with CRM systems (D365 preferred). Internal Business Development Executive Salary & Benefits • Fixed basic salary £28k * Discretionary bonus / commission * Up to 5% matched pension contribution * 4x annual salary life assurance * 25 days annual leave plus bank holidays * Reward Gateway * Eyecare vouchers * UK Sharesave Scheme * Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for. TPBN1_UKTJ

Red Recruitment is recruiting a driven, results-focused and people-oriented individual to join our client in Boldon as a Telesales Team Leader. You will play a key role in leading and developing a small telesales team, ensuring high performance, strong morale and consistent delivery of qualified appointments for the new business function. This is a fantastic opportunity for someone with leadership experience in a sales environment who enjoys coaching others and driving results. Benefits and Package for Telesales Team Leader: * Salary: £31,746 - £34,254 DOE * Hours: 40 hours, Monday-Friday 8am to 6pm, Saturday & Sunday 9-5 (working approx. 1 in 3 weekends). * Contract: Permanent * Location: Boldon * Competitive holiday allowance * Opportunity to progress personally and professionally * Supportive and collaborative team environment Key Responsibilities of Telesales Team Leader: * Lead and supervise a small telesales team, ensuring targets and objectives are consistently met * Support the team in booking high-quality appointments from inbound and outbound enquiries * Coach and develop team members through regular training and one-to-one sessions * Monitor individual and team performance, providing feedback and implementing improvements * Oversee day-to-day telesales operations, ensuring efficient processes and workflows * Act as the escalation point for team queries and support with complex enquiries * Motivate the team by fostering a positive, target-driven environment and introducing incentives * Ensure accurate data capture and effective use of CRM systems * Liaise with internal stakeholders to support business objectives and optimise performance * Assist with recruitment, onboarding and training of new team members * Manage attendance, performance tracking and reporting in line with company procedures Key Skills and Experience of Telesales Team Leader: * Proven experience in a telesales or sales leadership role * Strong ability to motivate, coach and develop a team * Excellent communication skills, both verbal and written * Ability to manage multiple priorities and meet deadlines * Strong analytical skills with the ability to interpret performance data * Confident using CRM systems and Microsoft Office tools * Ability to build strong working relationships across teams * Results-driven with a proactive and positive approach * Experience within a sales or contact centre environment is highly desirable If you have the relevant skills and experience and are interested in the position as a Telesales Team Leader, please apply now! Red Recruitment (Agency)

Operations Director - Public Sector Contact Centre Location:Hybrid UK North West, Scotland or North East £65,000 & £12,000 Bonus Contract Type: Permanent, Full‑Time About the Role We are seeking an experienced Operations Director to lead and oversee the delivery of large‑scale public sector contact centre operations. This is a senior leadership role with responsibility for operational excellence, service performance, and strategic transformation across complex, high‑volume citizen services. You will be accountable for the end‑to‑end operational delivery of contact centre and associated back‑office services, ensuring contractual, financial and service outcomes are consistently achieved while driving continuous improvement and innovation. This role suits a leader with proven experience operating within central or local government frameworks, regulated environments, and outcome‑based contracts. Key Responsibilities for this Operations Director role Provide strategic and operational leadership across multi‑site public sector contact centre operations Own delivery against service levels, KPIs, SLAs and contractual obligations Lead large, diverse operational teams including senior managers and functional heads Ensure strong governance, compliance and risk management aligned to public sector standards Drive operational efficiency, productivity and continuous improvement initiatives Oversee workforce planning, resource optimisation and demand forecasting Partner closely with Client Directors and public sector stakeholders to maintain trusted relationships Lead service mobilisation, transformation and change programmes Own operational financial performance, cost control and margin delivery Champion service quality, customer experience and colleague engagement Ensure readiness for audits, inspections and performance reviews About You Proven experience in a senior operational leadership role within public sector contact centres Strong background delivering large‑scale, high‑volume citizen services Demonstrable experience operating under public sector contracts and frameworks Excellent understanding of SLAs, KPIs, service credits and performance regimes Track record of leading complex, multi‑site operations Commercially astute with experience managing large operational budgets Confident engaging with senior public sector stakeholders and commissioners Experience of transformation, service improvement or technology‑enabled change Data‑driven decision‑maker with strong reporting and analytical capability A visible, credible leader with strong people‑management and engagement skills Desirable Experience NHS, DWP, Local Authority or wider Central Government experience Exposure to digital contact centre transformation or omni‑channel delivery Experience supporting mobilisation or scale‑up of public services Degree‑level education or equivalent operational experience Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail

We’re looking for a driven and resilient Telesales Executive to join Whistl’s sales team in Boldon. This is a fast-paced, target-driven role focused on generating high-quality appointments for the New Business team. You’ll be speaking with decision-makers, qualifying opportunities, and building a strong pipeline, all while playing a key role in driving sales growth. If you enjoy working towards targets, thrive in a high-volume environment, and have a confident phone manner, this is a great opportunity to develop your sales career. Plus, enjoy the opportunity to earn up to 40% of your salary in commission and Bonus. About the RoleAs a Telesales Executive, your primary focus will be lead generation, prospect qualification, and ensuring accurate database management. You will be responsible for: Key Responsibilities Generate qualified appointments for the New Business team Identify and engage decision-makers within target organisations Qualify prospects and update CRM systems with accurate information Follow up on marketing campaigns and inbound leads Source and pre-qualify new leads when required Maintain a high-quality, up-to-date customer database Schedule meetings effectively, considering team availability and location Represent the business professionally in all interactions Complete daily, weekly, and monthly reporting Share market and competitor insights with the wider team Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements We are looking for motivated individuals who possess the following skills and experience: Previous experience in telesales, lead generation, or a sales environment Confident communicator with strong listening and questioning skills Target-driven with a positive, resilient attitude Able to manage time effectively and work independently Strong organisational skills and attention to detail Comfortable working in a high-volume, results-focused environment Good working knowledge of CRM systems and Microsoft Office Good standard of English and numeracy GCSEs (or equivalent) preferred Previous experience in postal, package, or direct marketing services is an advantage but not essential. Ready to take the next step in your sales career? Apply for this Telesales Executive role now and be a key player in Whistl’s success

New Business Development Manager Location: Hybrid/Remote working Salary: From £70,000 per annum Vacancy Type: Permanent, Full time ACEDA is a leading provider of integrated technology solutions, specialising in IT infrastructure, fire & security systems, electrical services and smart building technologies. With over 30 years’ experience, we deliver end-to-end solutions that help organisations operate safely, securely and efficiently. Purpose of the Role As a New Business Development Manager, you will drive proactive growth of ACEDA’s service contract portfolio by identifying, targeting and securing new customers across priority sectors. This role will focus purely on new business acquisition – generating leads, building relationships, submitting proposals/tenders and converting opportunities into long-term service contracts and projects. ACEDA have offices at Thornaby in Teesside and Gosforth in Newcastle, the role offers flexibility in working location, with the option to be based from any of our offices or work in a hybrid/remote capacity. The key focus is on delivering results and driving new business growth, rather than being tied to a specific location. Key Responsibilities and Accountabilities Lead Generation & Pipeline Development: Identify and research prospective clients in target sectors. Water Utilities, Healthcare, Education, Social Housing, etc Build and maintain a robust new business pipeline aligned with ACEDA’s service offerings Fire, Security, Electrical, Network Infrastructure, IT. Develop relationships with key decision-makers within target organisations, FM, Procurement, Estates. Manage and report on pipeline activity via Simpro / CRM. Sales & Business Development: Conduct initial discovery meetings to understand client needs, budgets and timescales. Produce tailored proposals and sales collateral (with support from Bid/Marketing). Lead the submission of tender responses for new service contracts. Attend industry events/networking opportunities to promote ACEDA and generate new leads. Actively progress opportunities from concept through to contract award. Bid & Tender Support: Work with the CRO and Bid Manager to proactively identify and pursue relevant tenders / frameworks. Contribute to bid planning, win themes and submission content. Ensure that pipeline and bid activity is prioritised in line with ACEDA’s strategic focus and capacity. Stakeholder & Internal Collaboration: Work closely with operational teams to ensure service capability aligns with client requirements. Provide regular updates to the CRO on pipeline performance and key opportunities. Handover won accounts effectively to the relevant Account Manager / Operations lead. Performance & Kpi’s: Value of new service contracts secured Number of qualified leads generated per month Volume of meetings / proposals / tenders submitted Conversion rate of opportunities Growth of pipeline value in target sectors and regions Skills & Experience Required Essential: Proven track record of winning new business in B2B services (ideally Fire, Security, Electrical or Facilities/Infrastructure sectors) Strong “hunter” mindset – passionate about building new relationships and securing new customers Experience selling into public sector clients (utilities, NHS, education or social housing) Excellent interpersonal and communication skills Ability to self-manage, work autonomously and drive activity Full UK driving licence and willingness to travel Desirable: Knowledge of BAFE / Fire and Security compliance requirements Experience with tender processes and public sector procurement portals Understanding of Simpro / CRM systems To Apply If you feel you are a suitable candidate and would like to work for ACEDA, please do not hesitate to apply. If you haven’t heard from us with 7 working days, please accept that on this occasion you have been unsuccessful. ACEDA is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role

New Business Account Manager – IT Sector Newcastle upon Tyne (Hybrid/Remote) £35,000 – £50,000 + Uncapped Commission An exciting opportunity has arisen for a motivated sales professional to join a growing IT solutions provider, supporting organisations across the UK with modern, scalable technology. This role is ideal for someone looking to build a successful career within the tech sector, offering a strong platform for progression alongside a high-reward commission structure. The Company Our client is an established and fast-growing IT solutions business, delivering services across cloud, cybersecurity, infrastructure, and managed services. They are recognised for their consultative approach and ability to deliver tailored solutions that drive efficiency, security, and long-term value for their clients. The Role As a New Business Account Manager, you will be responsible for driving new client acquisition. This is a pure new business role, focused on developing opportunities from scratch and building a strong pipeline through proactive outreach. You will engage with key decision-makers, understand business challenges, and position appropriate IT solutions in a consultative manner. Key Responsibilities Proactively generate new business opportunities via outbound activity (calls, email, LinkedIn, networking) Build, manage, and maintain a consistent sales pipeline Engage with senior stakeholders and decision-makers Conduct discovery conversations to identify client needs Work closely with technical teams to shape tailored proposals Ensure CRM systems are kept accurate and up to date About You Background in B2B sales, lead generation, or business development Confident in cold outreach and outbound sales activity Target-driven with a resilient and proactive mindset Strong interpersonal and communication skills Well-organised with attention to detail Experience using CRM platforms and sales tools Ambitious and eager to progress within a growing organisation What’s on Offer £35,000 – £50,000 base salary Uncapped commission structure Hybrid and remote working options Clear progression pathways Ongoing training and development support Collaborative and high-performance culture Apply To find out more or register your interest, please contact: Kylie Richards

Customer Success Advisor Location: Gateshead, Tyne and Wear Salary: £25,000 + benefits Hours: Full time, office-based (1 day WFH available after 6 months) About the Company We’re partnering with a fast-growing organisation within the UK’s education technology sector. They are known for delivering innovative digital solutions to schools and are focused on improving operational efficiency and outcomes through data and technology. The company offers a collaborative environment where employees are encouraged to develop and contribute to continuous improvement. The Opportunity This is a great opportunity to join an established Customer Success team in a role focused on customer support, account coordination, and administration. As a Customer Success Advisor, you’ll ensure customers receive a consistent, well-managed service. You’ll support onboarding, monitor account activity, maintain accurate records, and provide insights that help improve customer engagement and retention. Key Responsibilities Act as a key point of contact for customer queries and ongoing support. Build and maintain strong relationships with educators and senior leaders across partner schools. Manage customer accounts, ensuring all records and systems are accurate and up to date. Deliver engaging online and in-person training sessions that enable educators to maximise platform usage and impact. Monitor school and student engagement through internal dashboards, identifying underuse and potential barriers to success. Create and share clear, actionable reports demonstrating the platform’s impact on student progress, providing tailored insights and recommendations. Identify upsell and cross-sell opportunities and work closely with Sales teams to support account growth. Maintain accurate CRM records to ensure a seamless customer journey in line with GDPR requirements. Collaborate with Sales, Renewals, and Marketing teams, sharing customer insights to improve retention, engagement, and overall experience. What We’re Looking For Strong organisational and administrative skills Experience in customer service, account coordination, or administrative roles Excellent communication skills, both written and verbal High attention to detail and ability to manage multiple tasks Proactive and solutions-focused approach Confident using CRM systems and Microsoft Office tools If you hold the relevant experience and are interested in this position please do not hessitate to apply. For more information please contact Angela Sinton on (url removed)

We are recruiting a Business Development Manager in a relationship led role focused on building, managing and growing high quality employer and skills partnerships that support lifelong learning, apprenticeships and CPD. The role's primary emphasis is on developing trusted, long term partnerships , acting as the first point of contact for employers and sector stakeholders, and supporting employers through engagement, programme alignment and learner on-boarding . The post-holder will ensure an excellent partner experience, drive enquiry to enrolment conversion, and enable successful delivery through close coordination with internal teams. Key Accountabilities 1. Partnership Management & Relationship Building (Primary Focus) Act as the main relationship lead for employers, sector bodies, local authorities, FE colleges and skills partners. Build, sustain and grow long term, trust based relationships that support repeat activity and strategic collaboration. Serve as the first point of contact for external partners, ensuring responsive, professional and consistent engagement. Respond to employer enquiries, coordinate meetings, visits and engagement activity, and ensure a high quality partner journey. Maintain accurate, up to date records of partner engagement, interactions and outcomes within CRM systems. Strengthen existing relationships to maximise opportunities for collaboration, work based learning and co investment. 2. Skills, Apprenticeship & CPD Engagement (Primary Focus) Provide clear, practical advice and guidance to employers on apprenticeship standards, levy utilisation, CPD options and programme suitability. Support employers in understanding how University provision aligns to their workforce development and skills needs . Manage employer engagement pipelines from initial enquiry through to learner on-boarding and conversion . Coordinate closely with the Project Manager to support employer involvement in: Co creation workshops Curriculum engagement Employer led events and panels Work with the Compliance and Quality Manager to ensure smooth on-boarding of employers, apprentices and CPD learners , meeting regulatory and contractual requirements. Act as a problem solver for employers, addressing questions and barriers to engagement. TPBN1_UKTJ

Business Development & Relationship Manager - Newcastle Manpower are exclusively working with a prestigious client in Newcastle who are looking for a Business Development & Relationship Manager to engage on a project until July and potentially longer. This position will suit somebody who is a confident sales professional, happy to promote services to Executives and Business Leaders while valuing excellent Customer Service and having an analytical mindset. Applicants will ideally have Education and/ or Apprenticeship experience. This position is available to start ASAP so we encourage applications without delay. Job Responsibilities Identify and develop new business opportunities to expand the company's client base within the {city} region and beyond. Build and maintain strong, long-lasting relationships with existing clients, ensuring high levels of customer satisfaction and retention. Develop and implement strategic plans to achieve sales targets and maximise revenue growth. Conduct market research to identify emerging trends, competitor activities, and potential areas for expansion. Collaborate with internal teams to tailor solutions that meet client needs and enhance service delivery. Prepare and deliver compelling presentations and proposals to prospective clients. Negotiate contracts and agreements, ensuring favourable terms for both the company and clients. Maintain accurate records of sales activities, pipeline, and client interactions using CRM systems. Represent the company at industry events, networking functions, and conferences to enhance brand visibility. Required Skills & Qualifications Proven experience in business development, sales, or client relationship management within a professional services environment. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. Strong negotiation and presentation skills, capable of closing deals effectively. Self-motivated with a proactive approach to identifying opportunities and overcoming challenges. Experience using CRM software and other sales tools to manage pipelines and client data. Relevant qualifications such as a degree in Business, Marketing, or related fields are preferred. Knowledge of the Apprenticeships sector and local market dynamics in Newcastle is advantageous. Ability to work independently and as part of a team, demonstrating adaptability and resilience. Take the Next Step in Your Career If you are a driven professional with a passion for building relationships and expanding business opportunities, we want to hear from you. Apply today to join a forward-thinking organisation committed to your professional growth and success. TPBN1_UKTJ

Sales Engineer Location: North East England Working Pattern: Home-based, field sales Salary: Up to £50,000 basic salary Benefits * Company car or car allowance * Bonus and commission structure * Pension and benefits package * Long-term career development * Home-based North territory role Introduction for a Sales Engineer TCS Consulting is supporting a growing industrial automation business in the search foran Area Sales Manager / Sales Engineer to cover the North East of England. This is a field-based sales role focused on developing new business and growing existing accounts cross OEMs, system integrators, panel builders, distributors and end users. Responsibilities for a Sales Engineer As Area Sales Manager, you will take ownership of your territory, managing customer relationships, sales activity and pipeline development. You will work closely with internal sales and technical teams to grow revenue across the region. * Manage and grow accounts across the North territory * Develop new business opportunities across industrial and manufacturing markets * Build relationships with OEMs, system integrators, panel builders, distributors and end users * Maintain CRM records, forecasts and sales reports * Attend customer meetings, exhibitions and industry events Requirements for a Sales Engineer The ideal candidate will have external sales experience within industrial automation, electrical products, controls, components or a related engineering-led market. You should be confident managing your own territory and building long-term customer relationships. * Minimum 1 year external field sales experience * Proven new business development ability * Experience selling into OEMs, system integrators, panel builders or distributors * Strong organisation, planning and communication skills * Good CRM and Microsoft Office skills * Full UK driving licence If you are an experienced Sales Engineer / Area Sales Manager looking for a home based role across the North East, we would be keen to hear from you. Please send your CV or apply today to be considered

We are working with a well-established business within the aluminium fenestration and façade sector, looking to appoint an experienced Sales Manager to drive growth across key markets. This role will focus on developing new business opportunities, strengthening existing client relationships, and increasing specification and project wins across commercial and residential sectors. Key Responsibilities Develop and execute a sales strategy targeting contractors, developers, architects, and specifiers Drive specification of aluminium windows, doors, curtain walling, and façade systems Identify and secure new business opportunities across the region Manage and grow key accounts, ensuring repeat business and long-term partnerships Work closely with estimating, technical, and project teams to deliver client solutions Track and manage pipeline through CRM systems and project tracking tools (e.g. Glenigan) Represent the business at industry events, client meetings, and CPD presentations Requirements Proven experience in a Sales Manager / Business Development role within aluminium fenestration or façade systems Strong understanding of aluminium systems, glazing, and building envelope solutions Established network with contractors, architects, and developers Experience in specification sales and project-led selling Commercially driven with a track record of achieving or exceeding targets Excellent communication and relationship-building skills What’s on Offer Opportunity to join a growing and reputable business within the façade / fenestration sector Strong pipeline of projects and market presence Competitive salary with performance-based bonus Company car or allowance Clear progression opportunities INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed) /> Many Thanks

We are recruiting an experienced Telesales Team Leader to join a fast-paced sales environment. This is a key leadership role focused on driving telesales performance, appointment generation, KPI achievement and team development within a high-volume inbound and outbound sales operation. This role suits someone with experience in sales leadership, telesales supervision, inside sales or team management who thrives in a target-driven environment. We offer a competitive annual salary plus the opportunity to earn up to 40% of salary through commission and bonus, making this an excellent opportunity for an experienced sales leader looking to drive performance and maximise earning potential. About the RoleLead and support a Telesales Team focused on converting inbound and outbound enquiries into qualified appointments for the New Business team. You’ll drive daily performance, support operational delivery, and ensure consistent achievement of sales targets. Key Responsibilities Lead and support a telesales team within a high-volume sales environment Drive team performance to deliver consistent, high-quality appointment generation Coach, develop and support individuals through ongoing performance management Set, monitor and deliver KPIs and sales targets in line with business objectives Monitor performance trends, identify gaps, and implement improvements Support lead generation activity and ensure accurate qualification of opportunities Maximise CRM usage for accurate data, tracking and reporting. Provide clear performance updates and insights to stakeholders Support process improvement and operational efficiency across the team Assist with recruitment, onboarding and training of new starters Manage resource planning and attendance to ensure adequate team cover Maintain product and industry knowledge to support team performance. Ensure compliance with company policies and procedures Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements Proven experience in a team leadership or supervisory role Ability to manage, motivate and develop a team to achieve performance targets Experience in coaching individuals to improve performance and results Strong communication skills with the ability to adapt style for different audiences Ability to prioritise, organise and manage multiple workloads effectively Confident influencing skills at the colleague and stakeholder level Strong relationship-building skills across internal teams and clients Analytical mindset with the ability to interpret data and draw meaningful insights Competent in using CRM systems and MS Office (experience with WCMS and MaxContact desirable) Knowledge of the postal, parcel or fulfilment industry is advantageous Additional Information Occasional UK travel may be required Full UK driving licence required

MUST have CRM, CX, Marketing Automation or MarTech sales experience. A high-growth SaaS company in the CRM / customer engagement space is scaling its UK&I enterprise team after a major funding round and huge global growth. Global SaaS platform in CRM / CX / Marketing Automation.

Experience of using CRM tools such as Hubspot. My client is a leading Digital, CRM & CX Advisory & Delivery Partner. Participate in internal sales meetings and forecasting calls – maintaining CRM.

Account Manager / Senior Account Manager - CRM. CRM, loyalty and digital customer engagement work for two major clients. A strong understanding of digital marketing and CRM is important, along with the ability to communicate clearly, manage detail well and keep both clients and internal teams aligne

Supported by the Head of Marketing and Communications, you’ll own the CRM function end-to-end. Lead the development and execution of the CRM strategy alongside senior leadership. Ensure all CRM activity is technically sound and fully GDPR compliant.

You will focus on CRM transformation, including target CRM configuration, referral pathways, growth workflows, automation, integrations and improved visibility across operational and commercial journeys. For the CRM & Growth role, this will focus on the target CRM and referral, growth and operationa

Business Change Manager, IT Change Manager, Sales and Marketing Projects, D365, CRM, Salesforce, People and Process Change, Impact Assessment, Training, West Midlands, UK Wide, London.

If you are looking for a role where CRM really matters, where you can influence strategy, make visible impact, and build something that grows with you, this one is well worth a look. CRM is seen as a key growth driver, not a support function, and you will have the autonomy, trust and senior exposure

CRM agency) Strategy team and play a key role in shaping and delivering CRM strategies for a range of clients. You’ll be comfortable translating data into insight, insight into strategy, and strategy into practical CRM activity that genuinely moves the needle. Leading the delivery of CRM strategie

Maintain a close relationship with the Topps Tiles IT team to develop and overcome system issues Establish a close working relationship with the wider Digital Marketing teams to aid cross-collaboration on campaigns Promotions Database: Use of Microsoft Dynamics NAV to set up all marketing offers on

We are looking for someone with strong CRM experience (ideally Salesforce), a high level of attention to detail, and the ability to work confidently with both technical and non‑technical colleagues. This role will take ownership of our Salesforce CRM, ensuring that supporter data is accurate, well

This hybrid role focuses on delivering B2B marketing campaigns, managing CRM activities, and driving lead generation. Ideal candidates will have B2B marketing experience, proficiency with CRM platforms like Dynamics or HubSpot, and a data-driven approach to performance optimization.

Currys plc in Greater London is seeking a Salesforce Functional Lead to manage and optimise Salesforce platforms.This role is vital for ensuring platform performance, usability, and compliance across the company.The ideal candidate will have over 5 years of experience in Salesforce administration, f

Monitor campaign performance and provide actionable insights to the Senior CRM Manager to optimize future strategies and maximize CRM contribution to sales. Eugene Schueller*Role purposeReporting directly to the Senior CRM Manager, this role will play a pivotal role in executing the CRM strategy

You will tailor training resources, facilitate CRM training, and mentor teams to ensure effective adoption of tools.

The ideal candidate should have 6-12 months of experience working with a property agency and be knowledgeable in using a CRM system.

Are you a detail-driven CRM specialist with a passion for loyalty marketing? Do you thrive on planning, deploying and optimising high-volume CRM campaigns at scale? Are you motivated by increasing loyalty programme sign-up and reward redemption across millions of customers in a highly regulated envi

A leading gaming solutions provider is seeking a Data Scientist to analyze customer behavior and develop predictive models.The ideal candidate should have a Master’s or Ph.Responsibilities include collaborating with teams to implement data-driven strategies and communication of insights.The positi

While CRM expertise and the design and management of CRM led journeys are the primary focus of the role, the Digital Growth & CRM Manager must also have a strong understanding of end to end digital journeys. By owning lead flow, nurture, conversion and visibility within the CRM, this outcome driven

A luxury retail brand in London is searching for a CRM Systems & Integration Specialist who will manage the technical health of the CRM ecosystem, optimizing data integration and ensuring a seamless omnichannel experience. The ideal candidate should have 3-5 years of experience in CRM retail operati

Edmunds GovTech is offering a Marketing & Sales Internship based in Greater London.This entry-level position is designed for individuals looking to learn and develop skills in marketing.Interns will work closely with the marketing team and assist in various tasks including updates in Salesforce, web

A global retail organization in Greater London is looking for a Global CRM Manager to drive and execute the CRM strategy for a hybrid work model. This role requires a strategic thinker with over 4 years of experience in CRM and digital marketing, particularly in crafting automated communication jour

The Football Association is seeking a Data Architect to define and own the data architecture for CRM and Marketing Technology.

This role is essential for ensuring sales productivity and maintaining accurate records in the CRM system.

A leading beauty company in the UK is seeking a CRM Manager for their Professional Products Division. The ideal candidate should have experience in customer segmentation, a strong understanding of CRM principles, and a data-oriented mindset.

Zachary Daniels Recruitment is looking for a CRM Systems & Integration Specialist to join a leading luxury retailer in London. The role involves configuring and enhancing the CRM ecosystem while ensuring seamless data integration across various platforms. The ideal candidate will have 3-5 years of e

You'll own the CRM and loyalty function end-to-end - from strategy through to execution - driving revenue across tables, rooms, events and the loyalty club. Experienced in CRM strategy and delivery - owning campaigns, segmentation, automation and loyalty programmes end-to-end. Commercially sharp - a