Customer care jobs in Birmingham - Page 3Crear alertas

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Job Title: Customer Care Operations Manager Location: Perth, PH1 Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Operations Manager and step into a role where your success is celebrated, your growth supported, and your work truly matters. Why

Customer Care Call AdvisorNewcastle, NE12 8BUSalary:Starting £24,000 basic increasing to £26,000 with role progression. Shift Pattern:Monday to Friday between 9am until 5:30pmHolidays:29 days annual leave including bank holidays, increasing to 31 days after 1 years' serviceWe are currently hiringC

Customer Sales Manager / Customer Relations Manager required at our Mere Hall Care Home in Hornsea!Hours per week-37. Salary-£40,000We have an exciting new role for a Customer Sales Manager based at Mere Hall care home in Hornsea. As an experienced sales and business development professional who th

Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permane

A leading care provider is seeking a Customer Relations Manager to join its Sales & Marketing team.

Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permane

Ideal candidates will have experience in luxury sales or customer service, with excellent communication skills and a dedication to customer care. A luxury e-commerce company is seeking a Customer Care Consultant fluent in English and German to join their London office. The role involves acting as a

A leading recruitment firm is seeking a Senior Customer Care Executive to manage customer service activities for the UK health sector. The ideal candidate has strong leadership and problem-solving skills and a background in customer service management within healthcare.

A family-owned care provider is seeking a Customer Relations Manager to work across two care homes in Hertfordshire. Ideal candidates will have a background in sales or customer service, strong local knowledge, and excellent communication skills.

A luxury e-commerce company is looking for a Customer Care Consultant fluent in English and German to join their London office. The ideal candidate should have experience in luxury sales or customer service and excellent communication skills. This position includes benefits such as a performance bon

A leading fashion retailer is looking for a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team.

Join us as a Customer Care Consultant – also known internally as a Partner Care Consultant – at Birdie, where we reimagine care for older adults. Your mission as a Customer Care Consultant is to ensure our partners and their caregivers enjoy an exceptional experience. At Birdie, we’re reimagin

An established industry player is seeking a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. If you thrive in a collaborative space and are eager to make a significant impact on customer satisfaction, this opportunity is perfect for you. This role focus

A renowned gaming company is seeking a Head of Insight for Customer Care, responsible for shaping data-driven decision-making across global operations.

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant French to be based in our London office. Maintain custome

We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. Today, we serve millions of customers across multiple products, leveraging innovative design, data, engineering, and other core capabilities to provide customer

The Senior Customer Service Executive will manage customer service activities for the UK health sector, ensuring high levels of customer satisfaction and support. About the job Senior Customer Care Executive (UK). WE ARE HIRING: Senior Customer Care Executive (UK).

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant Italian to be based in our London office. Adherence to processes and

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. The ideal candidate should have a proven track record in customer care leadership, excellent communication skil

A leading housebuilder is seeking a Head of Customer Care in York to lead the full Customer Care function. Ideal candidates will have a strong background in customer care operations, excellent communication skills, and a passion for service improvement. The position offers a competitive salary, comp

A major airline company is seeking a Proactive Customer Communications Executive to enhance the customer experience during disruptions. You'll lead timely communication strategies and provide compassionate service to affected customers. The ideal candidate will have a strong background in customer s

Account Director - Customer Care. We’re looking for a strategically minded, commercially strong leader to shape the future vision of the Customer Care (Ownership/Aftersales) function for a global automotive client. Champion the Customer Care function internally and externally, elevating its strate

You will support customers with their inquiries related to health care services, ensuring a seamless experience throughout the claims process. The ideal candidate should have customer service experience, strong communication skills, and a passion for helping others.

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. You will have full end-to-end ownership of all customer care, aftercare and issue resolution, across every cust

A leading technology company is seeking a People Partner to join their team in Birmingham.The role involves working closely with senior leaders to develop and implement people strategies that drive performance and engagement.Ideal candidates will thrive in fast-paced environments and effectively bal

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Set the vision for Customer Care in your re

Your mission as a Customer Care Consultant — internally known at Birdie as a Partner Care Consultant — is to ensure our partners and their caregivers enjoy an exceptional experience with Birdie. We’re building the technology that powers the future of home healthcare, empowering care teams with

Care Concern Group is a family‑owned provider with over 130 care homes across the UK. Experience in sales, customer service or family liaison roles; care sector experience is advantageous. To become our Dual Site Customer Relations Manager in Hertfordshire, please submit your application through o

A global financial services firm is seeking a Customer Service Representative to deliver expert support from its Kingswood Fields office in Surrey. The role involves handling customer queries with professionalism and empathy, explaining financial products, and ensuring problem resolution. Candidates

A global consulting firm is seeking an Account Director for Customer Care based in Birmingham (Hybrid). The role requires a commercially strong leader to shape the future vision of the Customer Care function, focusing on loyalty and retention strategies, client stakeholder partnerships, and team lea

Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. To support our Customer Care team we are searching for a Customer Care Consultant French to be based in our London office. Adherence to processes and

A leading pharmacy retailer in Greater London is seeking a Store Manager to drive store performance and inspire a passionate team towards exceptional customer care. In this role, you will lead the sales performance, implement company strategies, and adapt to the needs of your customers. Ideal candid

A luxury retail company based in London is looking for a Customer Care Consultant to provide exceptional service to customers. Responsibilities include acting as a brand ambassador, assisting customers through various channels, and maintaining excellent customer relationships. This position offers t

A luxury eCommerce retailer in London is looking for a Customer Care Consultant who is fluent in French and English. The role is focused on providing exceptional service to customers, handling their inquiries, and turning product inquiries into orders.

A leading luxury online retailer in London is seeking a Customer Care Consultant with expertise in Italian. The role involves providing exceptional customer service, assisting clients with inquiries, and maintaining strong relationships. Ideal candidates will have prior experience in a customer-faci

Account Director – Customer Care. Account Director - Customer Care. We’re looking for a strategically minded, commercially strong leader to shape the future vision of the Customer Care (Ownership/Aftersales) function for a global automotive client.

Maintain customer relationships, complete follow up as required to offer Customer Care support post-orderCustomer centric approach required; highlight negative customer impacts. Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with

You will support customers with health care services, ensuring queries are handled efficiently. Ideal candidates have customer service experience and a strong communication skillset.

You’ll bring clarity, commerciality, and care to everything you do, enabling leaders to make confident decisions and empowering teams to thrive. Help us listen carefully, act on feedback and build a culture that people want to be part of. A bias for clarity, consistency and care in everything you

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Marcus by Goldman Sachs, Head of Customer Care Delivery, Vice President, Birmingham. Are you passionate about customer servi

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Have a proven track record of leading high�

A technology firm in Birmingham is seeking a People Partner to join their team.This role involves collaborating with leaders to drive performance and engagement while managing key people processes.The ideal candidate has experience in fast-growing tech companies, strong communication skills, and a d

A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experiences and ensure the customer journey exceeds expectations. The ideal candidate has strong leadership skills, a data-driven mind

At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources. We’re seeking a Customer Relations Manager to help us achieve our goals.

Ideal candidates will have experience in luxury sales or customer service, with excellent communication skills and a dedication to customer care. A luxury e-commerce company is seeking a Customer Care Consultant fluent in English and German to join their London office. The role involves acting as a

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Responsible for setting the strategic business plan and goals for the Marcus UK Customer Care team, to ensure alignment with