Customer care jobs in Birmingham - Page 4Create job alerts

Are performance-driven and maintain a strong customer-first mentality by delivering high-quality service to a steady stream of customers daily. Be a role model and a trusted advisor by showcasing TravelPerk values and a customer centric approach in every customer interaction. Our Customer Care team

As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with. Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the lo

For roles in Customer Care, this can be up to 5 days per week in the office. Be a role model and a trusted advisor by showcasing TravelPerk values and a customer centric approach in every customer interaction. Are performance-driven and maintain a strong customer-first mentality by delivering high-q

Working alongside the Airport Operations Team, you'll help create a smooth and welcoming airport experience by meeting, greeting, and escorting passengers through the terminal with confidence, care, and excellent customer service.

Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permane

In this role, you will be working on-site with our teams, visiting our customers ensuring we deliver a first-class customer experience, driving. Lead the customer care team (RLOs) on planned maintenance and retrofit projects.

Establishing, building, and managing strong long-term customer relationships. Ensuring customer satisfaction. Updating relevant information in our customers records.

Customer Sales Manager / Customer Relations Manager required at our Mere Hall Care Home in Hornsea!Hours per week-37. Salary-£40,000We have an exciting new role for a Customer Sales Manager based at Mere Hall care home in Hornsea. As an experienced sales and business development professional who th

Role Responsibilities: Working in a call centre environment Making outbound calls to existing customers with the purpose of retaining them Dealing with escalated high-level complaints Establishing, building, and managing strong long-term customer relationships Ensuring customer satisfaction Liaising

Job Title: Customer Care Operations Manager. Join Persimmon Homes as a Customer Care Operations Manager. Looking for a career where your ambition meets real opportunity?.

Customer Care Call AdvisorNewcastle, NE12 8BUSalary:Starting £24,000 basic increasing to £26,000 with role progression. Shift Pattern:Monday to Friday between 9am until 5:30pmHolidays:29 days annual leave including bank holidays, increasing to 31 days after 1 years' serviceWe are currently hiringC

Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permane

A global financial services firm is seeking a Customer Service Representative to deliver expert support from its Kingswood Fields office in Surrey. The role involves handling customer queries with professionalism and empathy, explaining financial products, and ensuring problem resolution. Candidates

Are you an experienced customer service professional with a background in New Build Housing? Approach Personnel are proud to be partnered with an industry leading, award winning new build housing developer, who are currently on the look out for a Customer Care Co-ordinator to join them on a permane

The ideal candidate has strong leadership skills, a data-driven mindset, and a deep understanding of customer journey design. A leading houseware brand in London seeks an experienced Head of Consumer Care to shape a consumer-centric function. You will lead the team in delivering exceptional experien

A family-owned care provider is seeking a Customer Relations Manager to work across two care homes in Hertfordshire. Ideal candidates will have a background in sales or customer service, strong local knowledge, and excellent communication skills.

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Set the vision for Customer Care in your re

The Head of Customer Service & Client Care will be responsible for ensuring our customer care technology supports a seamless, premium and joined-up experience for both customers and teams. You will have full end-to-end ownership of all customer care, aftercare and issue resolution, across every cust

We’re seeking a Customer Relations Manager to help us achieve our goals. At Thames Wood House, the Customer Relations Manager will lead on local networking activity in order to develop and maintain strong relationships with referral sources.

A leading technology company is seeking a People Partner to join their team in Birmingham.The role involves working closely with senior leaders to develop and implement people strategies that drive performance and engagement.Ideal candidates will thrive in fast-paced environments and effectively bal

Your mission as a Customer Care Consultant — internally known at Birdie as a Partner Care Consultant — is to ensure our partners and their caregivers enjoy an exceptional experience with Birdie. We’re building the technology that powers the future of home healthcare, empowering care teams with

A global consulting firm is seeking an Account Director for Customer Care based in Birmingham (Hybrid). The role requires a commercially strong leader to shape the future vision of the Customer Care function, focusing on loyalty and retention strategies, client stakeholder partnerships, and team lea

Ideal candidates will have experience in luxury sales or customer service, with excellent communication skills and a dedication to customer care. A luxury e-commerce company is seeking a Customer Care Consultant fluent in English and German to join their London office. This position offers a perform

A leading care provider is seeking a Customer Relations Manager to join its Sales & Marketing team.

Experience in sales, customer service or family liaison roles; care sector experience is advantageous. Care Concern Group is a family‑owned provider with over 130 care homes across the UK. To become our Dual Site Customer Relations Manager in Hertfordshire, please submit your application through o

A luxury e-commerce company is looking for a Customer Care Consultant fluent in English and German to join their London office. The successful candidate will act as a brand ambassador, assisting customers with inquiries and providing personalized support for an outstanding shopping experience. The i

A leading fashion retailer is looking for a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team.

Join us as a Customer Care Consultant – also known internally as a Partner Care Consultant – at Birdie, where we reimagine care for older adults. Your mission as a Customer Care Consultant is to ensure our partners and their caregivers enjoy an exceptional experience. Our all‑in‑one solution

An established industry player is seeking a passionate Training Specialist to shape and deliver an engaging Customer Care Training program. This role focuses on optimizing technical skills and enhancing customer service delivery within a dynamic remote team. If you thrive in a collaborative space an

A renowned gaming company is seeking a Head of Insight for Customer Care, responsible for shaping data-driven decision-making across global operations.

To support our Net-a-Porter Customer Care team we are searching for Customer Care Consultant French to be based in our London office. Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. Maintain custome

Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and professional customer support, balanced with consistent achievement of standard business objectives. Today, we serve millions of customers across multiple products, leveraging innov

A leading recruitment firm is seeking a Senior Customer Care Executive to manage customer service activities for the UK health sector. The ideal candidate has strong leadership and problem-solving skills and a background in customer service management within healthcare.

A technology firm in Birmingham is seeking a People Partner to join their team.This role involves collaborating with leaders to drive performance and engagement while managing key people processes.The ideal candidate has experience in fast-growing tech companies, strong communication skills, and a d

As Head of Customer Care, you will lead the full Customer Care function within the Operating Company - guiding, coaching and developing your team to deliver outstanding service while fostering and championing a customer‑first culture across the business. Have a proven track record of leading high�

A leading housebuilder is seeking a Head of Customer Care in York to lead the full Customer Care function. Ideal candidates will have a strong background in customer care operations, excellent communication skills, and a passion for service improvement. The position offers a competitive salary, comp

A major airline company is seeking a Proactive Customer Communications Executive to enhance the customer experience during disruptions. You'll lead timely communication strategies and provide compassionate service to affected customers. The ideal candidate will have a strong background in customer s

Account Director - Customer Care. We’re looking for a strategically minded, commercially strong leader to shape the future vision of the Customer Care (Ownership/Aftersales) function for a global automotive client. Champion the Customer Care function internally and externally, elevating its strate

You will support customers with their inquiries related to health care services, ensuring a seamless experience throughout the claims process. The ideal candidate should have customer service experience, strong communication skills, and a passion for helping others.

From day one, our customer service leaders will play a vital role in upholding the three customer support principles of customer focus, process innovation and risk management. Be responsible and accountable for maintaining an environment with intense focus on customer satisfaction/advocacy and profe

The role involves leading a dedicated team to ensure high standards in customer care, managing escalations and complex issues while maintaining a premium service experience. A luxury jewelry retailer in the United Kingdom is searching for a Head of Customer Service and Client Care. Ideal candidates

The Senior Customer Service Executive will manage customer service activities for the UK health sector, ensuring high levels of customer satisfaction and support. WE ARE HIRING: Senior Customer Care Executive (UK). Responsibilities include handling customer inquiries, resolving issues, managing cust

To support our Customer Care team we are searching for a Customer Care Consultant Italian to be based in our London office. Attend training sessions to expand your Customer Care knowledge, always representing Customer Care and LuxExperience with the utmost professionalism. Maintain customer relation

A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. You will foster a customer-first culture, ensuring a high-quality aftercare experience. The ideal candidate should have a proven track record in customer care leadership, excellent communication skil

Ideal candidates will have experience in luxury sales or customer service, with excellent communication skills and a dedication to customer care. A luxury e-commerce company is seeking a Customer Care Consultant fluent in English and German to join their London office. The role involves acting as a

Help us listen carefully, act on feedback and build a culture that people want to be part of. A bias for clarity, consistency and care in everything you do. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.

A leading automotive service provider in West Bromwich is seeking a customer-oriented individual to join their team. This role involves engaging with customers to deliver excellent service, managing inquiries both in person and via phone, and ensuring satisfaction.

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. The ideal candidate will have extensive experience in consumer care leadership and a data-driven approach, with expertise in tools like Ze