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The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. We specialise in Sales, Account Management, Customer Success, and Executive-level hiring for high-growth technology sectors, including SaaS, CyberSecurity, AI,

An awesome opportunity has arisen for a German speaking, Senior Customer Success Manager to join our teamh3>. Advocate for customers internally, influencing product development based on industry trends and customer feedback. Understand customers’ business objectives, challenges, and industry-speci

A global networking leader is seeking a Premier Success Manager in the United Kingdom to manage customer relationships and ensure their success. This role involves account management, coordination with sales, and providing technical support to enhance customer experiences. Join us to foster impactfu

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. Customer Success Manager - Implementation (Talent Pool). Join to apply for the Customer Success Manager - Implementation (Talent Pool) role at Avvoka.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

As part of the Customer Success organization, the Customer Success Manager is responsible for managing existing accounts, ensuring the customer’s success and their perceived value of the AVEVA software set. The Customer Success Manager will focus on five key areas for a defined customer portfolio

We’re looking for a curious, people‑first Customer Success Manager to join our London team. Customer Success or Account Management role in a SaaS company. If you have experience in SaaS customer success or account management and are eager to grow in a high‑impact, collaborative environment, th

Customer‑Focused : Proven success in customer success management, technical account management, or project delivery. Job Title : Customer Success Manager. Drive customer advocacy initiatives, enabling customer success stories, referrals, and public case studies.

Reporting to the Customer Success Team Lead – you are energetic, driven, and care deeply about the success of our customers. Customer‑facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B S

A technology company specializing in vehicle inspection is seeking a Strategic Customer Success Manager in the UK.

A leading technology and logistics company in Greater London seeks a Customer Success Manager to enhance customer satisfaction and retention. This role involves managing customer relationships, developing success plans, and providing technical solutions. Ideal candidates have extensive experience in

As a Customer Success Manager at Plentific, your primary responsibility is to ensure that day‑to‑day customer engagement, account hygiene, and internal alignment are executed with excellence. Sign in to set job alerts for “Customer Success Manager” roles. This role is ideal for someone highl

Technical Customer Success Manager. This role sits within our Customer Success organization and blends strategic account leadership with hands‑on technical problem solving. Proven success owning enterprise customer relationships and driving adoption, performance, and growth.

A modern HR platform company in Greater London seeks an experienced Customer Success Manager to manage a portfolio of enterprise accounts. This role involves developing customer success plans, leading executive reviews, and driving platform adoption. The ideal candidate will have 3-5 years in Custom

A leading digital investigation software company is seeking a Digital Customer Success Manager to enhance customer experiences through engagement strategies and data analytics. This role involves optimizing customer touchpoints, moderating community discussions, and creating tailored content for var

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. In this role, you’ll be resp

Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager (CSM). You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience.

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

This Senior Customer Success Manager will manage the full customer renewal life‑cycle for a portfolio of some of our biggest and most exciting Enterprise clients, building deep client relationships, driving product adoption, and ensuring customers achieve measurable value from our platform. Data��

As Senior Customer Success Manager, you will oversee relationships with multiple customers, ensuring strong engagement, long‑term retention, and commercial growth. Our client, a well‑established provider of IoT connectivity solutions, is seeking an experienced Senior Customer Success Manager to

We're looking for a Senior Customer Success Manager to join our thriving Customer Success team at Board Intelligence. Drive strong product adoption and engagement across all customer touchpoints, maintaining healthy customers through proactive relationship management, strategic check‑ins, and deli

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

A leading insurance company is seeking a Customer Success Manager – Telematics to enhance their telematics programme.

We are looking for a Customer Success Manager who will partner with our client in the SaaS Ecommerce space and ensure the long-term success of our clients in the UK. At least 2+ years experience in an Account Management or Customer Success Manager role. Customer Success Manager - Ecommerce, Logistic

A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence in

A dynamic software company is seeking an experienced Customer Success Manager to drive adoption and satisfaction across its enterprise customer base in Greater London. The ideal candidate has a strong background in Customer Success or Account Management, excellent communication skills, and the abili

Devise customized success plans based on customers’ goals and challenges, holding customers accountable for driving action. Be passionate about customer success and establish yourself as the trusted advisor for Klaviyo’s fastest‑growing segment, our Small and Medium Businesses. Customer succes

The ideal Customer Success representative should engage productively and collaborate with customers, maximise value, and think creatively about strategies to nurture and expand our reach within our customer base. Duties include establishing and maintaining positive customer relationships; devising,

A leading SaaS company in London is seeking a Customer Success Manager to manage relationships and drive product adoption for global brands. Candidates should have 2-3 years of experience in SaaS Customer Success or Account Management, showcasing excellent communication and relationship-building ski

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day‑to‑day support that enables our customers to operate and grow. Promote the advantages of using the Airwallex platform and ensure our customer base is utilising it in the

A leading cybersecurity firm in London is seeking a Customer Success Manager to serve as the primary point of contact for corporate clients using managed services. The successful candidate will build customer relationships, support service delivery, and enhance client satisfaction.

As a Customer Success Manager within Rest of World Banking, you are responsible for optimizing and enriching the customer experience through proactive engagement strategies for your assigned portfolio of Customers. You will measure and monitor the adoption and health of our customers throughout the

With a team of 300+ Engineers, Product Managers and Customer Success professionals, we are dedicated to democratizing AI. Principal Customer Success Manager - Luxury Fashion. Customer Success, Partnerships, Engagement Management, Account Management, and/or Product Management.

A leading software framework company in the United Kingdom is seeking a Customer Success Manager to enhance customer experiences and boost business value. Join us to help customers maximize their product investments and drive retention in a supportive environment that values inclusion and teamwork.

Customer Success Manager (CSM) to join us. Experience in Clinical Applications, Customer Success and/or Sales within healthcare, ideally with exposure to medical imaging or health tech solutions. Own the success of your portfolio of customers, ensuring they realise measurable clinical, operational a

A leading insurtech company in London is seeking a Customer Success Manager to join their dynamic team. This role involves managing project deliverables, ensuring exceptional customer experiences for sponsors, and collaborating closely with various stakeholders.

Mid Level Customer Success Manager/Account Manager. You have relevant experience in Customer Success and/or Sales and/or Project Management in a fast‑paced tech company. Act as a consultant to some of our highest‑tier customers; building CSPs, monitoring value realisation and preparing & present

We’re looking for a Customer Success Manager, reporting to the Head of Customer Success, that will own and nurture a portfolio of complex and global customers, ensuring they see continued value from Interu. Customer Success Manager (Dutch Speaker). Customer Success experience in the SaaS industry,

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Todayjob requisition id: JREQ197158Customer Success Manager (CSM)**OverviewThomson Reuter

When you’re not out and about, you’ll be digging into data and qualitative feedback to problem‑solve for your customers and acting as a customer advocate to inform product improvement. This is a new function and you’ll be brimming with ideas about what great customer success looks like for o

Are you ready to be a part of it? This is your chance! We’re hiring for Strategic Customer Success Manager, Enterprise. Customer Advocacy: Act as the voice of the customer within Semrush, advocating for any improvements or enhancements based on customer needs and feedback. Strategic Customer Succe

A leading technology company in the UK is looking for a Customer Success Manager to build strong client relationships and ensure the effective delivery of services.

A leading fintech company is seeking a Talent Acquisition & Development Manager to enhance client relations and ensure exceptional service delivery. This role involves retaining and growing customers through consultancy, technical expertise, and outstanding support. Applicants should have a track re

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

As part of continuing to develop our successful UK operations and fuel our growth, we are seeking a driven Customer Success Manager to join our existing Hypergrowth Segment. As a Customer Success Manager, you will delve deep to understand the key business, operational and technical challenges each c

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in B2B customer success (1–2 years depending on company type). Measure and Report: Track and report on key success metrics, using data to identify trends and inform decision‑making.

As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value reali