Customer support jobs in Cambridge - Page 7Create job alerts

Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. You''ll provide first-line technical support to customer ex

An innovative employee experience company in London is seeking a Head of Support to lead a global support function, enhancing customer success for their SaaS platform.

SaaS B2B - Customer Support / Cobrowsing. Have a clear understanding of how SaaS teams support and onboard; and how customer experience teams research, evaluate, and purchase software. Experience writing about customer support, onboarding, CX, or SaaS tools.

A mobile-first employee experience platform is seeking a Head of Support to lead its global support function. The role involves managing a high-performing team, setting quality standards, and driving customer success while fostering operational excellence.

We are looking for a Customer support delivery lead to join us, reporting into our Customer director and working closely with cross-functional teams across the business. You have experience leading and evolving customer support teams, ideally within a B2B fintech environment. This is an exciting opp

Customer Experience PROJECT SUPPORT. A global payments organisation is hiring a Project Support specialist to own the delivery of structured testing campaigns that validate real-world payment experiences — in-store, contactless, and online. It's a delivery-focused position sitting at the intersect

We're a small team (4 people) and we're hiring our first Customer Support Manager. Clear growth path from support into customer success with salary progression to match. Proactively checking in with accounts, spotting opportunities, helping customers get more value from the platform.

A leading multi-beverage supplier is looking for a Customer Support Manager to enhance support for Premium Account Managers at their hybrid office in Hemel Hempstead.

Ideal candidates will have a strong background in a senior support role and excellent communication and organizational skills. A dynamic technology and advisory firm in Greater London is seeking an experienced Support Team Leader to oversee daily operations and team performance. This role involves 5

An automotive recruitment consultancy in Luton is seeking a Customer Experience Specialist to enhance customer experiences at a dealership. Responsibilities include welcoming customers, conducting vehicle presentations, and supporting sales teams with product knowledge. This entry-level role is idea

You’ll be the voice of our product, supporting our customers through a range of technical and product‑related challenges with empathy, efficiency, and a problem‑solving mindset. Comprehensive and tailored mental health support and professional coaching. If you need any adjustments to support y

As a Customer Support & Marketing Associate, you will be assisting with a number of key customers to ensure the accounts run smoothly and to the high levels of customer service required, run email marketing campaigns, create product visuals (Canva software) and oversee eCommerce stock levels for two

Significant experience (typically 10+ years) in customer support, service delivery, or customer experience within enterprise software / SaaS, serving global financial services or similarly regulated industries. Partner with Product, Engineering, Sales, and Customer Success to align service delivery

Reporting to the Technical Services Manager, you will provide innovative design solutions for both existing & potential customers and work closely with customers to generate direct cost savings or indirect cost savings through improvements in productivity. A customer‑facing team player who demonst

A SaaS company based in Greater London seeks a Support Team Lead to oversee a team of 10, focusing on performance and development. This leadership role involves optimizing Zendesk, implementing AI solutions for efficiency, and managing advanced customer scenarios. The ideal candidate has proven expe

You will be owning a wide variety of tasks: from triaging support tickets to user community support, helping with both pre‑ and post‑sales customer activities, partnering with our Go To Market team with deeply technical aspects of POCs, and suggesting improvements to how we do things in Support

A dynamic automotive company in the United Kingdom is seeking a Customer Sales Advisor to provide technical advice and sales support. Responsibilities include handling customer calls, advising on parts and services, and managing live enquiries.

A leading finance provider in the UK is seeking a skilled Sales Support Specialist offering administrative and customer support to sales teams. This hybrid role requires strong communication and analytical skills, with a focus on providing excellent customer service.

In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and trust recovery. You will build data driven business cases and work closely with cross-functional stakeholders to implement customer centric sol

Travel Customer Service Representative (Remote). This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences. Customer service experience (travel, hospitality, or service-related experience preferred

A remote travel service company is seeking a customer service representative to assist customers with bookings and provide friendly support. This role offers the flexibility of working from home and opportunities for training and growth within a supportive team environment. Ideal candidates will pos

Speak with customers : Make outbound calls and take inbound calls to support our customers, gather feedback, and provide guidance on their setup or experience. Receptive to feedback and eager to learn customer support best practices. Manage issues : Resolve customer enquiries and support tickets eff

Kickstart your career with Next Job Abroad as a Finnish Speaking Customer Support Agent in the dynamic iGaming sector in Malta! This is an exciting opportunity for those who wish to merge their Finnish language skills with their passion for customer service, all while enjoying the beautiful surround

The successful candidate will support the hire desk team, manage rental admin duties, handle customer queries, and ensure excellent service delivery. A leading rental company in Aldridge is seeking a customer service administrator for a temporary ongoing role.

This role is essential for fostering customer relationships and supporting store sales through various operational tasks. A leading global fashion brand is looking for a Sales Support / Stockist in Greater London.

A leading building solutions company is seeking a motivated individual for a customer service role in Cambridge. This position involves processing orders, resolving customer queries, and collaborating with a sales team. Ideal candidates will have previous experience in customer service or sales and

A professional regulatory body seeks a Team Administrator in England to support the Customer Enquiries and Complaints Team. The successful candidate will manage office systems and deliver high-performance support in a busy environment.

A leading fintech company seeks a Senior Data Science Manager to enhance customer support through innovative AI solutions. This position is based in London, with opportunities for significant influence over the customer experience.

Role 1: Customer Service Representative (Polish + English).

In this role, you will support customers, resolve issues, and leverage various channels to optimize product use. A leading tech company in Greater London is looking for a customer support specialist fluent in French and English. The ideal candidate has over 4 years of experience in a customer-facing

Key responsibilities include prioritising support tickets, ensuring SLA compliance, engaging with customers, and generating performance reports. A leading technology services provider in Greater London is seeking a Service Support Lead to manage the service desk effectively.

A global customer service organization in the United Kingdom is looking for a Customer Experience Universal Agent. The role involves delivering exceptional service via various communication channels, building relationships, and supporting customer inquiries. Candidates should possess strong interper

A leading SaaS provider in Bedford is seeking an Office Administrator to provide finance and customer support. Applicants should have prior experience in office administration, a background in finance, and excellent customer service skills.

Own and manage PlannerPal’s automated customer support systems (including AI-driven support tools). Customer Support & Issue Resolution. Support the wider Customer Success team in delivering a smooth client experience.

This role is responsible for managing day‑to‑day field operations, overseeing service and maintenance teams, and building strong customer relationships. Lead, manage, and support field engineers and technicians across service, maintenance, and repair activities. Support recruitment, onboarding,

A leading data management company in the United Kingdom is seeking a Senior Customer Engineer to provide expert technical support to high-value customers.

This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches. A leading employee experience platform is seeking a Head of Support to lead their global support function.

Customer Tech Support Assistant – Join Zzoomm’s Remote Customer Care Team. Zzoomm is looking for a Customer Tech Support Assistant to join its remote-first Customer Care Team. Experience incustomer service or tech support (broadband experience a plus).

A travel service company is seeking a motivated Customer Service Representative to assist clients with travel-related inquiries. Responsibilities include responding to customer inquiries and assisting with travel planning. The company offers training, flexible work options, and growth opportunities

A dynamic consultancy firm is looking for a talented German Speaking Customer Representative to provide exceptional support to clients via phone, email, and chat. Ideal candidates will be fluent in German and possess strong customer service skills.

Experience: 1–3 years of experience in customer support, help desk, or similar role, preferably supporting software or SaaS products; Proven ability to handle high volumes of inquiries while maintaining accuracy and customer satisfaction. We are seeking a dependable and detail-oriented Customer Su

We’re looking for a dynamic and experienced Customer Support Manager to lead our EMEA team in delivering high-quality technical support. You’ll work closely with global Customer Support Managers to drive excellence, efficiency, and scalability across the function. Applying technical expertise to

Resolve customer and order related issues, by providing solutions to customers through Live Chat, Phone and Email channels by maintaining direct contact with the customer before and/or after the sale. Driven by our love of science and passion for quality, we are a company of Scientists Helping Scien

This role involves supporting early design stages, managing key supply chain partners, and ensuring successful project execution within a complex environment.

Our Graduate Customer Success role is key on continuing providing a world-class customer service. As part of the Customer Support Team, you will be an integral part of the client post-sale experience and be the first line of contact with our clients, solving their information queries and providing w

We’ll be running two online Insight Events on Wednesday, 11th February, from 13:00 to 14:00 and 18:00 to 19:00 to introduce our First Line IT Customer Support roles. At GCHQ, our IT Service Management team, including First Line IT Customer Support, ensures technology runs smoothly. We are proud su

The role involves assisting customers through various support channels and collaborating with international teams to solve issues, all while upholding a professional image of the company. This is a unique opportunity to shape the future of customer support in finance. A leading financial technology

Socialbear is the global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Confidence in training a team of Customer Support Agents remotely and in-person, ensuring accuracy remains consistent on all client accounts. Effectively respondin