Family Navigator
5 days ago
Derby
Job Title: Family Navigator Location: Derby (Community Hub – Parcel Terrace) Pay Rate: £13.62 per hour (Incl.Hols) Contract Type: Temporary to Permanent Hours: 28 hours per week Working Pattern: Flexible working pattern including some evenings (up to 6:30 pm twice per week) Shift Pattern: Monday to Friday (with flexibility required) Start Date: ASAP Driving Requirement: Full UK Driving Licence & Access to Own Vehicle (Essential) About the Role This is a meaningful and rewarding opportunity to join a community-based service as a Family Navigator on a temp-to-perm basis, supporting parents, carers, and families to improve wellbeing, stability, and life opportunities. The role focuses on delivering holistic, person-centred support, helping individuals overcome barriers such as poverty, housing insecurity, and access to employment or education. You will work both within a community hub environment and out in the community, building strong relationships with families and external services to create positive outcomes. This role combines direct support, outreach work, and multi-agency collaboration, making it ideal for someone passionate about empowering families and strengthening communities. What’s in It for You • £13.62 per hour (weekly pay during temporary period) - Opportunity to transition into a permanent role - Part-time, stable hours (28 per week) - Meaningful, impact-driven work within the community - Opportunity to work within a supportive, values-led team - Training and ongoing professional development Working Hours & Flexibility (Important) • 28 hours per week - Flexible working pattern - Requirement to work up to 6:30pm on selected days - Combination of hub-based and outreach work - Flexibility required to meet service and family needs Key Responsibilities – Family & Community Support • Provide one-to-one, group, and family-based support tailored to individual needs - Build positive, trusting relationships with parents, carers, and families - Support individuals to develop life skills, confidence, and independence - Provide advice, guidance, and signposting to relevant services - Facilitate group sessions, activities, and family engagement initiatives - Support individuals towards education, volunteering, and employment pathways - Deliver outreach support within homes and community settings - Maintain a safe, welcoming, and inclusive environment Operational & Hub Responsibilities • Support the day-to-day running of the community hub - Assist with administrative tasks and service delivery - Maintain accurate case notes and records - Track outcomes and monitor progress of individuals and families - Contribute to reporting and service evaluation - Ensure all work is delivered in line with policies and procedures Partnership & Multi-Agency Working • Build strong relationships with local services and community organisations - Work collaboratively with statutory and voluntary agencies - Encourage referrals and engagement with support services - Maintain up-to-date knowledge of local support pathways - Contribute to developing community opportunities and partnerships Successful Applicant Profile Essential: • Experience supporting vulnerable individuals, families, or communities - Experience of multi-agency or partnership working - Strong communication and interpersonal skills - Ability to build rapport and maintain professional boundaries - Good organisational skills and ability to manage a caseload - Resilient, proactive, and solution-focused - Confident using IT systems and maintaining records - Full UK driving licence and access to a vehicle - Understanding of safeguarding principles Desirable: • Experience within community, family support, or voluntary sector settings - Knowledge of local services, housing, or welfare systems - Experience facilitating group sessions or activities - Understanding of trauma-informed or person-centred approaches - Relevant qualification (e.g. Level 3 in Health & Social Care or equivalent) Safeguarding & Compliance This role is subject to: • Enhanced DBS check - Two satisfactory references - Successful completion of the temporary period before permanent transition Apply Now If you are passionate about empowering individuals, reducing health inequalities, and making a meaningful difference through community-based support, we would love to hear from you. *This role requires a full UK driving licence and access to a vehicle. Some roles may require flexibility in working hours. All appointments are subject to satisfactory DBS and reference checks. *