Head of operations jobs in London - Page 6Crear alertas

Part-time Head of Compliance & MLRO, SMF16 & 17 (3 days per week) Retail Investment Management Location: London (Hybrid – 2 days in the London office, 1 day working from home) Salary: £120k - £140k FTE What’s in it for you? The chance to join a small but ambitious firm that puts Compliance at the heart of its operations. This is a firm that really believes the Head of Compliance should be fully integrated into the business rather than sat in their ivory tower. As a result, once proven in the role, you’ll have the opportunity to become a Partner in the firm. This is a 3 days per week part-time / fractional role with 2 of those days spent in the London office with the other day working from home (you can spend all 3 days in the office if you wish). What you’ll be doing You’ll be responsible for ensuring the business operates compliantly, taking on responsibility for both Regulatory and Financial Crime Compliance for the firm. You’ll hold direct accountability for the design, implementation and ongoing maintenance of an effective Compliance framework, policies and monitoring plan that supports strategic objectives. You’ll adopt a balanced and reasoned approach to the interpretation and application of regulatory rules and guidance, ensuring the firm meets its investors’ needs, its regulatory requirements and its business objectives. You’ll also undertake horizon scanning to keep the leadership team abreast of any changing regulatory requirements, ensuring the business responds accordingly. What do you need? You’ll be an experienced senior Compliance specialist familiar with operating at this level within the Retail Investment Management arena. Previous experience as an SMF16 is essential. You’ll be familiar with the regulatory landscape impacting a retail investment management firm, including Consumer Duty. You’ll have a proven track record of senior stakeholder engagement, whilst excellent communication, negotiating and influencing skills are essential. You must also be happy working in a hands-on manner – you’ll never be far from the coalface. Interested? If so, click apply and send over your CV. Not got an up to date CV? Don’t worry, you can always give me (Mark) a call on 0121 274 0357 for a confidential discussion or email me at letting me know that you’re interested. We’ll pick it up from there.

Sous Chef | Premium Fine Dining | London The Opportunity On behalf of our client, we are recruiting for a Sous Chef to join an exceptional, fast-growing culinary team in the heart of London. This is a unique opportunity to produce Michelin-level food within a world-class environment, working alongside a globally renowned chef whose accolades include achieving two Michelin stars in record time. This role is ideal for a dedicated chef looking for the precision of elite fine dining but with a more structured schedule than traditional restaurant environments, offering the rare opportunity to maintain a better work-life balance. Role Review The Sous Chef will be a pivotal leader in the kitchen, responsible for driving the highest standards of culinary execution while managing daily operations. You will support the Head Chef in leading a talented team, ensuring every dish reflects the luxury, precision, and consistency expected by a global, high-profile clientele. Key Responsibilities • Culinary Leadership: Lead the daily service and production of Michelin-level menus, ensuring impeccable taste, refined technique, and visual perfection., • Team Management: Mentor and develop the brigade, fostering a collaborative, disciplined, and high-performance culture., • Operational Control: Oversee kitchen workflow, mise en place, and section management to ensure flawless execution during every service., • Quality Assurance: Maintain exacting standards for ingredient quality, stock rotation, and waste management, working with the finest seasonal produce., • Compliance: Uphold the highest levels of health and safety, food hygiene, and HACCP protocols at all times., • Experience: A strong background in fine dining is essential, with proven experience in Michelin-starred, luxury hotel, or top-tier restaurant kitchens., • Technical Skill: Exceptional understanding of luxury plating, culinary precision, and consistency under pressure., • Leadership: Natural ability to lead a team, stay organized, and communicate clearly in a fast-paced environment., • Qualifications: Up-to-date health and food safety certifications., • Competitive salary per annum (DOE)., • A more structured schedule compared to industry norms, offering a sustainable work-life balance., • Opportunity to work within a world-renowned culinary group with global exposure., • Clear career progression within an expanding and prestigious company.

Key Responsibilities A. HR Operations & Employee Life Cycle Management • Oversee the maintenance and accuracy of employee personnel files, ensuring all mandatory documents are complete and compliant., • Review and approve updates to employee records, contracts, letters, and HR documentation., • Ensure timely and accurate processing of onboarding, probation, confirmations, and offboarding activities., • Oversee administration of HRIS systems, ensuring data accuracy, process automation, and timely updates., • Develop HRIS-based reports, dashboards, and metrics for internal stakeholders and leadership., • Lead end-to-end recruitment for open roles, including sourcing, screening, shortlisting, and coordinating interviews., • Guide hiring managers on recruitment processes and best practices., • Review and approve offer letters, contracts, and recruitment-related documentation., • Oversee the monthly induction programme for all new joiners., • Ensure induction materials, sessions, and documentation are accurate, up to date, and delivered effectively., • Act as the first escalation point for employee queries related to HR policies, systems, and processes., • Assist the Head of HR in managing employee relations issues and providing guidance to employees and managers., • Oversee vendor management activities including procurement, contract management, and invoice processing., • Assist in developing, implementing, and reviewing HR policies and procedures., • Ensure HR operations comply with legal, regulatory, and audit requirements., • Provide guidance, training, and support to junior HR team members., • Act as a cover for team members during leave or absence. A. Technical Skills • Strong proficiency in MS Word, Excel, PowerPoint, and HRIS platforms., • Solid understanding of HR operations, recruitment, and employee life cycle processes., • Excellent verbal and written communication skills with the ability to interact professionally at all levels., • Strong organisational and time management skills., • High level of accuracy and attention to detail., • Ability to handle confidential information with discretion., • Strong customer service orientation and ability to resolve employee queries effectively., • Bachelor’s degree in Human Resources or related field (Master’s preferred)., • 3–6 years of HR experience, with at least 1–2 years in a supervisory or senior HR role., • Experience in HR operations, recruitment, and HRIS administration is essential.

We are working with a leading Financial Services client based in the City of London who are seeking an experienced professional to join the team in their London office. This individual will be part of the EMEA and UK CCO team and will be client centric, focusing on the client needs and business objectives. You will be in charge of supporting the analysis and monitoring of client relationships, of implementing a structured approach of client management and of relationships maintenance, and of continuously improving the client engagement framework. Main responsibilities will be: • Enhance our support to Business lines & Hubs;, • Improve customer experience;, • contribute to business development. The candidate will play an integral role in the build-up of the Client Office function in EMEA. Collaborating with both internal and external data teams, Coverage bankers, salespersons and product specialists, the candidate will have the opportunity to perform a variety of functions and contribute to the development of a growing platform. Main Responsibilities: Client Strategy and Management: o Understanding our client base across businesses, mapping our relationships, and assessing client profitability and potential. o Developing a selective approach of our client and optimizing resources allocations, by adopting a client / product neutral view. o Helping to expand our client base in a coordinated fashion and maximizing our coverage / product penetration (definition of commercial / client action plans with businesses, account reviews, identification of cross sell opportunities, etc.). o Working together with Top management, Coverage and Business Lines to support the business and client strategy. Delivery of results, presentations, follow-up with the actions. Customer Relationship Management: o Manage in strong coordination with Business Lines & Coverage Voice of Client (VOC) campaign with CIB Clients (Corporates, Insurers, AM/HF, Banks) measuring client experience & needs to identify concrete benchmark insights from the client as well as concrete actions to monitor (pain points & business opportunities). o Record and monitor all relevant action plans coming from VOC, or other topics (e.g. complaints, FO/Client request, process improvement) in Nat1 & perform regular follow-up action plan with all relevant CIB stakeholders to ensure completion in due date o Ensure alignment with all CRM procedure defined by Head Office o Work closely with GM Sales on business development with AMs to guarantee the “Ready to Trade” status on funds in line with FO needs/requests. o Have a 360° view of the funds onboarding process of your portfolio and play a facilitating role with all stakeholders to ensure a fast and coordinated smooth process. o Contribute and support, when relevant, the CIB Customer Complaints Global Process Owner to ensure the proper execution of the framework o Create a trustful relationship with CIB business lines stakeholders and the COO CIB CRM community (CRM Operations) participating in relevant touchpoints with CRM Ops / CRM CCO o Contribute to the digitalization of CRM processes to facilitate the monitoring of KPIs on a day-to-day basis Accompany the business in its development. The role could include the delivery of ad-hoc presentations about clients (profitability, strategy, etc…) Key Skills & Experience • Master’s degree in Finance, Economics or equivalent., • Working practice within a Corporate and Investment Banking environment., • Solid leadership ability, with good employee motivation skills., • Sound understanding of one or more Business Lines (Global Markets, IB, Coverage, Real Assets Finance, Global trade), the product suite and client typologies., • Strategic thinker and open minded, capacity to think out of the box to identify new opportunities., • Strong ability to work collaboratively with business lines and support functions executives, across functions and geographies., • Communicate clearly and effectively, both orally and in written form, and capacity to adapt his / her communication to various audiences and levels in the organization., • Organizational and time management skills, with a proven ability to prioritize competing demands. Comfortable working in "project" mode., • Ability to manipulate data, interpret numbers and deliver relevant messages in a succinct fashion for senior management., • Advanced skills in Excel, PowerPoint knowledge of CRM (Salesforce), Business Intelligence (PowerBI, Business Objects, Qlik, Tableau) solutions and data providers (IQ, Dealogic) is a plus., • Excellent interpersonal and listening skills., • Sense of accountability and ownership., • Demonstrates a proactive approach to project ownership by taking initiative, anticipating challenges, and driving solutions to ensure successful outcomes., • Comfortable working independently.

Are you a senior level leader with experience in higher education? Do you have experience of developing and implementing policies and procedures in line with OfS regulations and institutional objectives? Have you got proven ability to manage student services operations in a complex, multi-modal environment? Then apply for our Head of Student Engagement role, based in our London office. Role Overview: The Head of Student Engagement will lead and manage the Student Services department, ensuring high-quality support for all students, including a vibrant international postgraduate community and online learners. You will directly lead our student engagement, wellbeing, careers, student voice, frontline support and engagement support functions, ensuring compliance with policy and the OfS regulatory environment. You will be accountable for developing and implementing processes that enhance the student journey and support a seamless experience, aligned with the value of our offer to students, ultimately delivering student satisfaction and strong graduate outcomes. Key Responsibilities: • Develop and implement policies and procedures in line with OfS regulations and institutional objectives., • Manage and support a diverse student services team, fostering an inclusive and supportive environment., • Oversee onboarding and ongoing support for online students, ensuring equitable access to services and resources and development of services to scale., • Lead initiatives for student engagement, wellbeing, careers, and student voice., • Ensure effective processes for reasonable adjustments, extenuating circumstances, and access and participation., • Maintain accurate reporting and documentation for compliance and audits., • Build and sustain a vibrant international postgraduate community., • Collaborate with internal and external stakeholders at all levels. Skills and Qualifications: • Senior level leadership experience in higher education, • Degree or equivalent experience in student services, education, or related field, • In-depth understanding of OfS regulatory environment and higher education policy, • Proven ability to manage student services operations in a complex, multi-modal environment, • Experience supporting online learners and international student communities, • Excellent leadership, communication, and stakeholder management skills, • Ability to design and implement processes for student engagement, wellbeing, and academic support, • Experience in a PE-backed, private, or non-traditional higher education provider is desirable, • Experience in a leadership role within the online programme management industry is desirable We support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage. Safer Recruitment Before applying for this role, please read our Safer Recruitment Policy - . Disclosure & Barring Service (DBS) Check For regulatory purposes, the successful candidate will be required to undergo an Enhanced+Barring (Children) DBS check. Before applying for any role please read our Recruitment Privacy Policy Recruitment Policy found on our website. You will find the link by clicking about us and selecting Work with Us. To apply, please send your CV with a covering letter outlining your suitability for the role, to . Please note: CVs submitted without a covering letter will not be considered. If you are shortlisted for interview, you will need to complete and submit an application form as part of our Safer Recruitment Policy. We will send this form to you if you are shortlisted. Please note: depending on the number of applications we receive, we may close this advert early. Due to the high volumes of applications we receive, it may not be possible to respond to applicants who are unsuccessful. As part of your salary and benefits package, you’ll receive: Financial / Lifestyle Benefits • Enhanced pension plan, • Occupational sick pay (enhanced above SSP), • Private medical insurance (dependent on job family), • Buying of annual leave (discretionary), • Cycle to work scheme, • Free eyesight tests and vouchers towards the purchase of glasses, • Life insurance (8x basic salary), • Perkbox membership (retail, lifestyle and entertainment discounts), • Season ticket and health club interest-free loans, • Business membership with The Marlowe Theatre, Canterbury Time-off / Leave Benefits • Generous holiday entitlements, increasing with length of service, • Employee volunteering scheme (one paid day per year), • Exceptional absence days (paid discretionary time off), • Work your way Wellbeing & Support • Employee Assistance Programme (EAP), • Wellbeing Group programmes Development & Engagement • Buddy scheme, • Mentor scheme, • Training and development opportunities, • Service recognition Closing date: 9 February 2026 Interviews: TBC

• Title - Hedge Fund Equity Swaps Specialist - PNL T/S, • Location - London, • Salary - £100,000 to £130,000 base salary + benefits + bonus (50% to 100%) - Total Compensation up to £200k Package (Fixed & Variable), • Working Model – 5 days in the office – supporting business directly and problem solving. Must have prior hedge fund experience - min 3 years concurrent Hedge Fund experience., • RTW - UK Right to work A growing Hedge Fund based in London is looking to hire an Equity Swaps Specialist - PNL T/S. The business has been growing AUM and delivering double digit group and has ambitious plans to grow. This role is well suited to Ops Trade Support Specialist of Finance Analyst, with current or previous direct Hedge Fund experience, focussed on commitment to covering all encompassing Hedge Fund Operations role. • Trades support, covering Equity Swaps trade pnl and product control., • Covering Trade PNL queries and fund accounting, NAV, and margin calls., • Collateral management - processing financing calls, margining, margin replication, and cash management., • Working with Treasury to optimise capital management with a pathway to grow further. Why this role? • It is a problem-solving trade support / pnl /PC role, someone who understands pnl across Equity Swaps and hands on., • The Equity Swaps Trade Support Specialist can ultimately add value through making the right economic decisions for the fund., • Namely across Collateral and margin optimisations across the counterparties the fund work with., • Business trade global markets, covering Equities, Equity Swaps, and increased appetite for Emerging markets, which you will get exposure too., • Opportunities to optimise Collateral across counterparties from margin and financing for the fund., • Business has built a margin replication and optimisation tool, and this hire will also be a product owner of this tool., • This opportunity is ideally suited for someone who understands Equity Swap products and pnl and can be hands on across the trade support process and grow treasury and financing capabilities for the fund in London. Prerequisite Requirements – • Prior Hedge Fund experience - 3 to 4 years minimum experience working for a Hedge Fund is required., • Equity Swaps product knowledge – detailed technical knowledge of what an Equity Swap trade product? *This will be an interview question., • Can you talk through the understanding of trade economics on an Equity Swap?, • What happens from a margin perspective? How do you explain the margin process?, • The synthetic aspects, how it trades and what are the associated risks?, • An ideal candidate will be experienced ideally working in a smaller hedge fund and being hands on., • Experience across NAV and processing across Equity Swaps. Please do highlight your direct prior Hedge Fund experience to the above requirements, to help screen your profile and stand out from the applications. This role is suited to someone looking to take on a challenging role, the business already has a Head of Ops and COO and looking for someone that is focussed on who can work with the existing HoO, and COO, in partnership and be rewarded for the support they provided the business, and direct engagement. This role is not suited for those wanting to be a Trader or Treasury Trading. • Please do apply early to avoid disappointment!

Key Account Manager Job Summary As a Key Account Manager, you will be fully accountable for delivering optimised solutions to key account partners across the UK. We are seeking a proven commercial professional who thrives in a fast-paced, evolving market and is motivated by building long-term strategic partnerships. You will join a highly engaged, high-performing, and collaborative commercial team that values integrity, accountability, and teamwork. This role will act as a strategic resource for senior leadership, brands, decision-makers, regulators, and external partners, ensuring strong relationships and effective execution of key initiatives. Role and Responsibilities • Own and manage senior customer relationships with national and regional key accounts., • Actively promote and grow the company’s product and service portfolio across assigned accounts., • Create customised commercial and sales solutions and ensure effective field-level execution of key account programmes., • Track and measure key account performance by customer or banner; present sales results, insights, and trends to both internal and external stakeholders., • Identify execution gaps and commercial growth opportunities using data-driven insights., • Leverage market intelligence, customer and consumer feedback, and competitive analysis to anticipate product and service needs and support innovation pipeline development., • Collaborate closely with cross-functional teams to ensure best-in-class execution across sales, marketing, operations, and supply chain., • Manage and submit regional or national product listings to customer category managers and relevant commercial bodies where applicable., • Work with internal stakeholders on product information, forecasting, costing, and pricing strategy., • Contribute to the development of brand and portfolio strategies in collaboration with strategy, communications, and marketing leadership., • Translate brand positioning and go-to-market strategies into actionable plans that drive market share growth, brand awareness, and commercial performance., • Monitor market trends, customer behaviour, competitors, and partners to identify risks, challenges, and new opportunities., • Contribute regional insights to broader international or global strategy development where required., • Define UK commercial objectives and ensure financial modelling and budgeting align with business ambitions., • Manage assigned operational issues while maintaining strong relationships with customers, partners, and internal teams., • Build, maintain, and report on KPI scorecards to track and drive operational and commercial performance., • Prepare agendas and materials for key business meetings and ensure follow-up on agreed actions across functions., • Proactively anticipate potential roadblocks and implement mitigation strategies., • Develop a deep understanding of core business functions, processes, and workflows to support effective execution. Qualifications and Education Requirements • Minimum of 5 years’ experience in sales or commercial leadership within life sciences, pharmaceuticals, healthcare, FMCG, beverage alcohol, or a related regulated industry., • Proven experience in Key Account Management at a head-office or strategic customer level., • Post-secondary degree in Business Administration, Commerce, or a related discipline., • Advanced proficiency in Microsoft Office, with particular strength in Excel and PowerPoint., • Entrepreneurial mindset with the ability to operate effectively within a structured, multi-stakeholder organisation., • Experience in marketing or trade marketing is advantageous., • Excellent communication skills, including verbal, written, and presentation abilities., • Strong time management, organisational skills, and attention to detail., • Demonstrated ability to leverage customer, consumer, and category data to build fact-based commercial narratives., • Willingness to balance office-based work with regular in-market customer engagement., • Full, valid UK driving licence.

KeolisAmey Docklands (KAD) is an award-winning Light Rail Operator, proud to operate the Docklands Light Railway (DLR), which serves a vibrant community at the heart of the East End of London. We pride ourselves, not just in our outstanding safety and performance records, but in our hunger to deliver an amazing customer experience. Role Overview: The Head of Security & Revenue Protection is responsible for leading the strategic and operational delivery of security measures and revenue protection across the rail network. The role ensures compliance with industry regulations, enhances passenger and staff safety, mitigates fare evasion, and supports overall business revenue performance. The role is also responsible for stakeholder management and leading liaison with appropriate agencies (including British Transport Police, NHS, Borough Councils, Department for Transport (DfT), Transport for London (TfL) and other organisations on behalf of KAD in relation to security, crisis management, emergency response and projects. It is also accountable for ensuring best practice through sharing of information with relevant agencies and organisations, along with security of the DLR network, its staff, contractors and passengers. Key Responsibilities: Security Management: • Deliver the Annual Security, workplace violence reduction and safeguarding plans for KAD., • Manage our Network Security and Depot Security Contractors with a third party, • Develop and implement security strategies to safeguard passengers, employees, and assets across the network., • Lead security risk assessments and ensure compliance with national rail security regulations., • Collaborate with law enforcement agencies, British Transport Police (BTP), and industry bodies to strengthen security measures., • Oversee incident management and response planning, ensuring effective emergency procedures., • Promote a culture of security awareness among staff and passengers through training and engagement initiatives. Revenue Protection: • Manage our Revenue Protection contract with the external supplier., • Develop and execute strategies to reduce fare evasion and revenue leakage across the network., • Oversee the deployment of revenue protection officers and initiatives, ensuring effective ticket checks and enforcement operations., • Implement technology-driven solutions to enhance fare compliance and fraud detection., • Work collaboratively with customer service and commercial teams to improve passenger education on fare compliance., • Monitor and analyse revenue protection performance, implementing data-driven improvements. Leadership and Stakeholder Engagement: • Lead and develop a high-performing security and revenue protection team., • Act as the primary liaison with external stakeholders, including BTP, local authorities, and industry regulators., • Represent the company at industry forums, ensuring alignment with best practices and legislative requirements., • Drive innovation and continuous improvement in security and revenue protection policies and procedures. Team Leadership and Line Management: • Lead, manage, and develop your team members, ensuring they are equipped with the tools and support to effectively perform in their role, ensuring alignment with our goals and values., • Set clear objectives, monitor performance, and provide regular feedback to team members. Identifying and addressing development needs through coaching, mentoring, and training opportunities., • Promote and set an example of positive, inclusive, and supportive work environment that embraces collaboration, EDI and prioritises colleague wellbeing. Skills & Qualifications: • Educated to degree level., • Extensive Knowledge of strategies and tactics to protect key operational facilities and operations staff from security threats., • Certified Security Management Professional (CSMP) or has minimum of 3 years’ experience to be able to undertake the course with ISMI., • Excellent use of English and presentation skills., • Proven experience of planning and managing large scale or high profile security operations., • Proven experience in line management or managing contracted staff., • Experience in managing projects and identifying continuous improvement possibilities., • Confident and able to communicate with internal and external stakeholders on all levels., • To be able to prioritise and give recommendations within the context of a business environment., • Confident, persuasive and professional approach., • The ability to maintain confidentiality and display tact, diplomacy and discretion at all times., • Flexibility to meet requirements of shift workers., • Proven experience of managing budgets. Additional Information: • Occasional travel across the DLR network or offices will be required., • Flexibility in work hours, particularly to support teams during peak operational periods., • We are a people focussed team and therefore this is a people facing role. Hybrid working available, but there is an expectation of at least 3 days a week on site. Benefits As part of the Transport for London family, we offer our staff a range of competitive benefits including: • Free travel for you and a nominated partner/family member, living at the same address, across the TfL network., • A 75% discount on National Rail on monthly or annual season ticket., • A season ticket loan to purchase an annual season ticket. Employee benefits also include.. • Perks like discounts and rewards through Perkbox., • Convenient access to GP services with Doctor Care Anywhere., • Employee Assistance Programme., • Pension up to 10% employer contribution (dependent on employee contribution)., • Life Assurance., • Hybrid working (Min 3 days in office). Equal Opportunities KeolisAmey Docklands recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief. We therefore welcome applications from all sections of the community. Closing date: 22nd February 2026

Wynn Mayfair, located in the heart of Mayfair, offers exclusive world-class experiences to its members. As a Senior Compliance Officer, you will play a pivotal role in safeguarding the integrity, reputation, and operational excellence of Wynn Mayfair. You will support the Head of Compliance & MLRO in ensuring that the organisation maintains full and continuous compliance with all Anti-Money Laundering (AML), Counter-Terrorist Financing (CTF), and Safer Gambling (SG) regulatory requirements, as well as Wynn’s own internal standards, policies, and ethical commitments. This includes contributing to the development, implementation, and ongoing enhancement of robust compliance frameworks designed to protect the business, its guests, and its employees. Benefits • Season ticket loan, • Cycle to work scheme, • Various discounts on retailers, restaurants and smart tech, • Employee assistance programme, • Life assurance, • Purchase leave, • On site staff canteen, • Medicash, • Discounts on Mayfair car parks, • and lots more! Daily Operations • Develop, implement, and maintain compliance policies, procedures, and training programmes, • Provide expert advice on compliance risks, regulatory obligations, and industry best practices, • Conduct internal audits, thematic reviews, and compliance monitoring activities, • Act as a key point of contact for internal teams needing compliance guidance, • Support the MLRO with the maintenance and continual improvement of AML/CTF frameworks, • Conduct and review customer due diligence (CDD), enhanced due diligence (EDD), Source of Wealth (SoW), Source of Funds (SoF), and affordability assessments, • Monitor transactional activity and escalate concerns appropriately, • Prepare information for suspicious activity reports (SARs) for the MLRO, • Maintain accurate AML records and ensure documentation integrity, • Identify high-risk behaviours using customer data, behavioural indicators, and SG tools, • Assist in reviewing and maintaining safer gambling policies in line with UK Gambling Commission requirements, • Support SG-related customer interactions, escalations, and interventions, • Promote a culture of responsible gambling across the business, • Conduct risk assessments, gap analyses, and vulnerability reviews, • Keep updated on legislation, regulatory changes, and industry developments. Additional Information • Wynn Mayfair operates 7 days a week. Shifts typically range from 11 AM to 3 AM, but flexibility is required to accommodate business needs, • Candidates must be able to demonstrate they have the Right to Work in the UK at interview stage, • Due to Gambling Regulations, all applicants must be over the age of 18

Mode Search are partnering with a modern, purpose-led luxury accessories brand in their search for a Head of Retail to lead and scale their physical retail business. This is a rare opportunity to join an award-winning, high-growth luxury brand at a pivotal stage of its retail expansion. Known for its strong values, elevated design aesthetic, and commitment to ethical and sustainable practices, this business offers the chance to shape a best-in-class retail experience within a collaborative, entrepreneurial environment. Working closely with the Commercial Director and senior stakeholders, the Head of Retail will take full ownership of retail strategy, commercial performance, and people leadership across the store network. Balancing strategic thinking with hands-on delivery, this role will play a critical part in driving growth, building high-performing teams, and ensuring consistent brand execution across all locations. The role is based in London and will require regular presence across stores. The Role: • Own and deliver the retail strategy aligned to brand vision and commercial objectives, • Drive sales growth, profitability, and productivity across the retail network, • Take full accountability for retail P&L, forecasting, and budgeting, • Lead the planning and execution of new store openings, pop-ups, and flexible retail formats, • Build and deliver trading plans, key moments, launches, and in-store activations, • Champion an elevated luxury customer experience, ensuring consistency across service, VM, and storytelling, • Own and develop the clienteling and CRM strategy to drive repeat rate and client lifetime value, • Ensure operational excellence across staffing, scheduling, stock, compliance, and health & safety, • Act as first point of escalation for day-to-day retail operations, • Recruit, develop, and retain high-performing retail teams, building a culture of performance and customer obsession, • Define training, coaching, and succession planning frameworks for store leadership, • Partner cross-functionally with E-commerce, Marketing, Merchandising, Finance, and Operations to deliver a seamless omnichannel experience, • Leverage data and insights to inform decision-making and drive continuous improvement Requirements: • 10+ years’ retail leadership experience within luxury fashion or accessories, • Proven track record of delivering strong commercial performance across multi-site retail, • Strong experience managing retail P&L, budgets, and forecasting, • Deep understanding of luxury service standards, clienteling, and CRM, • Experienced people leader with a hands-on, coaching-led approach, • Operationally strong, with the ability to implement scalable processes, • Highly collaborative, confident influencing senior stakeholders, • Comfortable operating in a fast-paced, high-growth environment To apply, please send your CV to or click the apply button. Please note: due to high volumes of interest, only shortlisted candidates will be contacted.

£200m P&L, exciting future career path options London, competitive package to attract talent An established, rapidly growing £1bn contracted services business operating across Great Britain and Ireland is recruiting a Managing Director to lead its London region of £200m. The company is backed by a major international corporate group and has expanded quickly through organic growth and acquisition, the business has doubled in the last 5 years and is set to double again in the next 3 years. It employs 20k+ people and operates a broad FM soft‑services portfolio across public and private sector clients. The role carries responsibility for a large multi‑site operation with significant revenue and people leadership accountability; it offers an exciting high‑visibility opportunity to shape a major regional transformation. The successful candidate will be an ambitious commercial operator with proven P&L experience in multi‑site, frontline service businesses like contract catering, foodservice distribution, contract logistics, B2B retail, hospitality hotels on corporate contract, or facilities management integrated soft services like security and cleaning. They will have a track record of delivering growth and margin improvement, converting single‑service contracts into bundled multi‑service solutions, and overseeing complex mobilisations. This person will combine strategic clarity with hands‑on visible leadership at the frontline, able to design and deliver a three‑to‑five‑year plan into practical, measurable outcomes by setting a vision that teams engage with and get behind. Strong senior client relationship skills are essential: this role requires someone who can engage and influence at board and C‑suite levels especially during bids to drive contract retention and expansion. The ideal candidate will be data and technology fluent, using KPIs and systems to improve productivity, visibility and decision‑making, and will be experienced in embedding continuous improvement across operations. They should be a skilled change leader, capable of shifting team mindsets, developing high‑performing leadership teams and introducing new ways of working with credibility and empathy. This is a role for a visible, authentic leader who remains calm under pressure, communicates transparently and builds trust across clients and colleagues. The position offers strong progression potential within a fast‑moving, low‑bureaucracy environment that rewards practical innovation and measurable impact. If you are a people and results‑focused regional MD or Head of Operations (or similar and relevant) with contracted services expertise interested in driving an exciting service and commercial evolution in London, please share your interest there could well be a match - we should talk.

About the Company Danny Sullivan Group is the UK's leading specialist in workforce solutions, deploying over 1,500 operatives daily across major infrastructure and engineering projects. We are at a pivotal inflection point. We want to move from a traditional, successful recruitment model to a data-driven, digitally enabled powerhouse. We aren’t looking for 'governance theatre' or someone to hide behind a Gantt chart. About the Role We need a Head of Transformation to take the lead on our strategic change agenda. The first key deliverables are our our group-wide CRM implementation and IT infrastructure overhaul. We need someone to the review additional digital transformation projects including knowledge management, cyber security and ways of working. We need someone who can deliver with commercial rigour. The role will report to the Director for Growth and Transformation and sit on our Senior Leadership Team, supporting directors and peers with transformation opportunities. Responsibilities • Own the CRM Evolution: Act as the senior business owner for our group-wide CRM implementation, managing vendors and ensuring high adoption across the workforce., • Modernise IT Infrastructure: Rationalise our technology estate to ensure our systems support growth rather than hindering it, whilst maintaining strict cost control., • Build the Roadmap: Establish a pragmatic PMO capability from scratch, prioritising and sequencing projects that deliver real ROI., • Drive Cultural Change: Engage stakeholders across sales, finance and operations to ensure new processes stick and 'change fatigue' is managed., • Develop Capability: Initially 'hands-on', you will eventually build out a dedicated project management team as the portfolio expands. Personality Delivery-obsessed. You measure success in outcomes (costs reduced, processes improved) rather than meetings held. High Impact. You won’t just coordinate transformation; you will own it. Your decisions will shape how we scale. Skills • Proven Experience: You’ve led business-wide transformation in complex, high-intensity sectors (construction, logistics, engineering or similar). Ideally in privately owned or PE environments, • Tech Savvy: You have a track record of delivering CRM or ERP implementations that actually worked. You can speak directly and with authority across IT and digital, • Pragmatic Leader: You build the governance you need, not the governance you can., • Stakeholder Ace: You’re equally comfortable debating ROI with the Exec team as you are discussing process with Ops Managers. Ready to Move? The groundwork is done, the investment is approved and the leadership is aligned. We just need you to lead the charge. Pay range and compensation package Salary: £85,000 – £95,000 + Benefits (Car allowance, Private Medical, 7% Pension)

Education & Wellbeing Co-ordinator / Internal Recruitment Consultant Service: Education & Family Wellbeing Service (EFWS) Location: Hackney Wick (Full-time, office-based) Salary: £26,000 – £30,000 About EFWS Our Education & Family Wellbeing Service (EFWS) provides specialist tuition and wellbeing-focused educational support to children and young people with mental health, behavioural, and emotional needs. We also work with young people who are not currently engaging with mainstream education, often due to complex personal, social, or emotional circumstances. We work closely with families, local authorities, and professionals to ensure each young person receives consistent, compassionate, and high-quality support. Our service is purpose-led, growing quickly, and built around a strong, fast-paced, and collaborative office culture. The Role We are seeking an organised, confident, and proactive Education & Wellbeing Co-ordinator / Internal Recruitment Consultant to support the day-to-day running of EFWS. This is a varied role combining service coordination, internal recruitment, stakeholder liaison, and operational support. You will play a central role in coordinating tutors, supporting families, liaising with councils, and assisting our Head Teacher, ensuring the service runs smoothly and delivers a high standard of care and education. Key Responsibilities Service & Operations Coordination • Supporting the day-to-day running of the EFWS service, • Coordinating tutor timetables and availability, • Acting as a key point of contact for families, responding to queries in a professional and compassionate manner, • Maintaining regular communication with tutors, • Supporting tutors to meet service expectations and quality standards, • Assisting with issue resolution and escalating concerns where appropriate, • Writing and posting tutor adverts across relevant platforms, • Managing applications, shortlisting candidates, and arranging interviews, • Supporting interviews and selection processes, • Attending meetings with local councils and external professionals when required, • Supporting communication and coordination between EFWS, councils, and families, • Assisting the Head Teacher with administrative and operational tasks, • Supporting planning, documentation, and service development work, • Maintaining accurate systems and records, • Thrives in a fast-paced, office-based environment, • Is highly organised with strong attention to detail, • Communicates confidently and professionally with families, tutors, and professionals, • Has excellent people skills and emotional intelligence, • Is proactive, adaptable, and comfortable managing multiple priorities, • Has an interest in education, wellbeing, mental health, or supporting vulnerable young peopleWhy Join Us?, • Be part of a service that genuinely supports vulnerable children and young people, • A varied role with real responsibility and impact, • Opportunity to grow and develop within a purpose-led service, • Supportive, driven team culture in a dynamic Hackney Wick office

We are currently working in partnership with a award-winning University, who are looking to appoint a Head of Health & Safety on a Permanent Contract. This will be a full-time position based in Southeast London, with hybrid working (1/2 days home working) and a salary of £63,655 - £71,157. The ideal candidate will have extensive experience in in health and safety management within a complex organisation, preferably in higher education or a similar sector. Duties will include (but are not limited to): • Develop and implement a comprehensive university-wide health and safety strategy, ensuring alignment with legal requirements, institutional goals, and best practices, • Oversee day-to-day health and safety operations across the university, ensuring effective risk management for issues including fire safety, asbestos, and water safety, • Lead investigations into health and safety incidents, accidents, and near-misses, ensuring root causes are identified and corrective actions are implemented, • Lead the review and update of health and safety policies and procedures to reflect legislative changes and best practices, ensuring effective communication of these policies across the university, • Ensure all accidents, incidents, and dangerous occurrences are properly reported, including filing RIDDOR reports with HSE when necessary, • Lead, mentor, and manage the Health and Safety team, providing clear direction and support to ensure high levels of performance, • Manage the health and safety budget, ensuring financial resources are allocated effectively and in line with university procedures Experience required: • Degree or equivalent qualification in a relevant field such as Health and Safety Management, Occupational Health, or Environmental Safety., • NEBOSH Diploma or equivalent., • Chartered Member of IOSH (CMIOSH) or equivalent status (desirable), • Demonstrable experience of implementing health and safety policies that comply with legislation and promote a culture of safety., • Experience managing and leading a health and safety team Skills, knowledge and expertise required: • Strong knowledge of health and safety legislation, including fire safety, asbestos regulations, and the Construction Design and Management (CDM) Regulations, • Excellent communication skills, both verbal and written, with the ability to present complex information clearly, • Hybrid working, • 0ffers a generous annual leave entitlement on top of college closure days (public holidays in England and two extra days at Easter, four at Christmas), • Training and development, • Staff wellbeing programme Working hours: • 35 hours per week, • Monday – Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

Delighted to be recruiting for a fast-growing Insurance Broker in The City of London. They are expanding their legal function with the hire of a Legal/Senior Legal Counsel to join their high-performing legal function. The role reports to a Head of Legal with over 15+ years' experience working in the Insurance industry. My client will consider a range of PQE levels for this position, from NQs through to 10 years+. This is a really hands-on and broad role, with a wide variety of work. The position will cover both the UK and global offices for the business, working closely with key internal stakeholders across the group including Finance, HR, IT, Broking and Operations. Key responsibilities of the position include: • Drafting and negotiating key commercial agreements (Insurance & Non-Insurance). This will include Procurement, Outsourcing, SAAS, TPAs, TOBAs, NDAs and Broker agreements., • Providing support around contract and policy wording, as well as assisting on the development of new policies and procedures., • Developing and implementing the companies legal & risk strategy., • Providing regulatory support alongside the companies Compliance function., • Managing ad-hoc litigation matters, including E&O claims or Commercial Litigation., • Providing ad-hoc employment advice where appropriate. To be successful in this role, you must have the following: • Strong Insurance experience, either from Private Practice or In-House. If you have worked in an Insurance Broking environment, this is desirable., • Familiar with the regulatory aspects impacting the Insurance industry., • General Commercial/Corporate experience is a major plus, ideally within Insurance., • Some experience of litigation and dispute resolution., • Strong analytical skills and be confident in managing multiple stakeholders, providing clear and concise advice. My client can offer a very competitive salary, along with hybrid working (3 days in the office). There is also a very generous bonus scheme and wider package on offer, which the company has put a lot of thought into. They really value employee welfare and performance, and with a fantastic working culture, it truly is a great place to work! Contact me for further information or click the button to apply! Email: . Phone: 02035877345.

Job Title Senior Data Analyst (Service Delivery & AI Analytics) Department Service Delivery Location Remote or Hybrid (split between site-based and home-working) Country Flexible (UK/EU/US/Hong Kong) Level Individual Contributor Reports to Global Head of Service Delivery, IT & Repairs Contract Type Permanent / Full-time Contracted Hours/Days 37.5 hours / 5 days per week Date: 29/01/26 About Us At Reveal, passion meets purpose. Our body-worn video solutions are more than just technology; they're a testament to our commitment to safety, innovation and change. Rooted in the UK, we've become a trusted ally for many police forces, local authorities, retailers and private organisations; helping to pioneer and drive the application of body-worn video in settings and geographies where we can see exciting potential. With an influence now spanning over 40 countries, our mission to make a positive impact continues to gain momentum. Purpose of the Role The Senior Data Analyst will play a critical role in enabling data-driven decision-making across Reveal’s global service organisation. This role is responsible for extracting, transforming, analysing, and visualising data from multiple enterprise systems—including Azure, Salesforce, Halo ITSM, and repair/logistics platforms—to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend analysis, and develop forecasting and pattern-detection models to support operational planning and continuous improvement. In addition, this role will contribute to the evolution of AI-enabled analytics, using Python and modern AI tools (e.g. Copilot and ChatGPT-style agents) to enhance insight generation, automate analysis, and enable self-service reporting capabilities across the business. This role is critical to Reveal’s ability to scale service operations globally while maintaining service excellence, customer trust, and commercial performance. By combining advanced analytics, automation, and emerging AI capabilities, the Senior Data Analyst will help transform data into a strategic asset across the organisation. Key Responsibilities The following outlines the principal responsibilities of the role. This list is not exhaustive and may be updated to reflect business needs, provided it remains aligned with the overall purpose of the position. Data Extraction & Integration • Design, build, and maintain reliable data pipelines to extract data from Azure, Salesforce, Halo ITSM, and other internal or third-party systems., • Develop automated ETL processes to ensure timely, accurate, and scalable data refresh cycles., • Work with development teams and system owners to integrate data via APIs and improve data availability. Data Modelling & Analytics • Build and maintain robust data models to support operational, commercial, and executive reporting., • Analyse service delivery performance including SLAs, KPIs, MTTR, incident volumes, backlog trends, repair cycle times, and device failure patterns., • Perform historical trend analysis and develop forecasting models to support capacity planning, staffing decisions, and risk identification., • Identify patterns, anomalies, and systemic issues that impact service quality or cost-to-serve. Dashboarding & Reporting • Design and deliver high-quality Power BI dashboards tailored to different audiences, including senior executives, sales teams, service operations, and customers., • Standardise KPI definitions and reporting structures across regions (UK, Germany, US, Hong Kong)., • Automate recurring reports and reduce reliance on manual, spreadsheet-based reporting., • Use Python to automate data processing, analysis, and reporting workflows., • Contribute to the design and development of AI-assisted analytics solutions, including:, • Copilot-style or ChatGPT-based agents to support insight generation, reporting, or operational queries, • Natural-language interfaces for exploring service data, • Partner with stakeholders to identify high-value use cases where AI can enhance decision-making or operational efficiency. Continuous Improvement & Decision Support • Provide analytical insight to support continuous improvement initiatives across service delivery and support operations., • Support monthly and quarterly service reviews with strategic customers through high-quality analytics packs and performance narratives., • Enable proactive decision-making by identifying emerging risks before they impact customers or SLAs. Data Governance & Quality Assurance • Establish and maintain data governance standards, KPI definitions, and documentation., • Ensure data accuracy, integrity, and consistency across all reporting outputs., • Identify data quality issues and work with system owners to drive upstream improvements. Stakeholder Collaboration • Work closely with Service Delivery, Engineering, Product, Sales, Finance, and Customer Success teams., • Act as a trusted analytics partner to senior leadership, translating complex datasets into clear, concise insights., • Present findings confidently to executive stakeholders and external customers. Learning and development • We encourage continuous professional development and support learning through on-the-job experience, feedback and access to relevant training opportunities. You are expected to take ownership of your development and maintain up-to-date knowledge of sector trends, technology and best practice relevant to your role. Qualifications, Skills and Experience Essential • 5–7+ years’ experience as a Senior Data Analyst, BI Analyst, or Analytics Specialist, ideally within SaaS, ITSM, or service-led organisations., • Strong Python experience (essential), including use for data analysis, automation, modelling, and system integration., • Advanced SQL skills and experience building and maintaining ETL pipelines., • Advanced Power BI expertise, including DAX, dataflows, model optimisation, and performance tuning., • Proven experience extracting and working with data from Azure, Salesforce, and ITSM platforms (Halo ITSM preferred)., • Strong understanding of service delivery and operational metrics (SLAs, KPIs, MTTR, backlog management, incident trends, repair logistics)., • Demonstrated experience with forecasting, time-series analysis, and pattern recognition., • Ability to translate complex data into executive-level insights and compelling narratives., • Strong communication and stakeholder management skills. Desirable • Experience developing AI-assisted analytics solutions, including:, • Building Copilot, ChatGPT, or similar AI agents to support reporting, insight generation, or operational decision-making, • Leveraging large language models (LLMs) to enhance data exploration or automation, • Experience integrating Python analytics with Azure AI services (e.g. Azure OpenAI)., • Familiarity with modern data platforms (Azure Data Lake, Synapse, Snowflake, lakehouse architectures)., • Experience with predictive or prescriptive analytics beyond basic forecasting., • Exposure to automation or orchestration tools for analytics pipelines. Key Performance Indicators (KPIs) • Accuracy, reliability, and consistency of reporting and data models., • Adoption and usage of dashboards by executives and operational teams., • Reduction in manual reporting effort across the business., • Accuracy and usefulness of forecasting models., • Measurable improvements in service performance visibility and decision-making speed., • Data quality improvements across core systems.

We are working with a leading Financial Services client based in the City of London who are seeking an experienced professional to join the team in their London office. This individual will be part of the EMEA and UK CCO team and will be client centric, focusing on the client needs and business objectives. You will be in charge of supporting the analysis and monitoring of client relationships, of implementing a structured approach of client management and of relationships maintenance, and of continuously improving the client engagement framework. Main responsibilities will be: • Enhance our support to Business lines & Hubs;, • Improve customer experience;, • contribute to business development. The candidate will play an integral role in the build-up of the Client Office function in EMEA. Collaborating with both internal and external data teams, Coverage bankers, salespersons and product specialists, the candidate will have the opportunity to perform a variety of functions and contribute to the development of a growing platform. Main Responsibilities: Client Strategy and Management: • Understanding our client base across businesses, mapping our relationships, and assessing client profitability and potential., • Developing a selective approach of our client and optimizing resources allocations, by adopting a client / product neutral view., • Helping to expand our client base in a coordinated fashion and maximizing our coverage / product penetration (definition of commercial / client action plans with businesses, account reviews, identification of cross sell opportunities, etc.)., • Working together with Top management, Coverage and Business Lines to support the business and client strategy. Delivery of results, presentations, follow-up with the actions. Customer Relationship Management: • Manage in strong coordination with Business Lines & Coverage Voice of Client (VOC) campaign with CIB Clients (Corporates, Insurers, AM/HF, Banks) measuring client experience & needs to identify concrete benchmark insights from the client as well as concrete actions to monitor (pain points & business opportunities)., • Record and monitor all relevant action plans coming from VOC, or other topics (e.g. complaints, FO/Client request, process improvement) in Nat1 & perform regular follow-up action plan with all relevant CIB stakeholders to ensure completion in due date, • Ensure alignment with all CRM procedure defined by Head Office, • Work closely with GM Sales on business development with AMs to guarantee the “Ready to Trade” status on funds in line with FO needs/requests., • Have a 360° view of the funds onboarding process of your portfolio and play a facilitating role with all stakeholders to ensure a fast and coordinated smooth process., • Contribute and support, when relevant, the CIB Customer Complaints Global Process Owner to ensure the proper execution of the framework, • Create a trustful relationship with CIB business lines stakeholders and the COO CIB CRM community (CRM Operations) participating in relevant touchpoints with CRM Ops / CRM CCO, • Contribute to the digitalization of CRM processes to facilitate the monitoring of KPIs on a day-to-day basis Accompany the business in its development. The role could include the delivery of ad-hoc presentations about clients (profitability, strategy, etc…) Key Skills & Experience • Master’s degree in Finance, Economics or equivalent., • Working practice within a Corporate and Investment Banking environment., • Solid leadership ability, with good employee motivation skills., • Sound understanding of one or more Business Lines (Global Markets, IB, Coverage, Real Assets Finance, Global trade), the product suite and client typologies., • Strategic thinker and open minded, capacity to think out of the box to identify new opportunities., • Strong ability to work collaboratively with business lines and support functions executives, across functions and geographies., • Communicate clearly and effectively, both orally and in written form, and capacity to adapt his / her communication to various audiences and levels in the organization., • Organizational and time management skills, with a proven ability to prioritize competing demands. Comfortable working in "project" mode., • Ability to manipulate data, interpret numbers and deliver relevant messages in a succinct fashion for senior management., • Advanced skills in Excel, PowerPoint knowledge of CRM (Salesforce), Business Intelligence (PowerBI, Business Objects, Qlik, Tableau) solutions and data providers (IQ, Dealogic) is a plus., • Excellent interpersonal and listening skills., • Sense of accountability and ownership., • Demonstrates a proactive approach to project ownership by taking initiative, anticipating challenges, and driving solutions to ensure successful outcomes., • Comfortable working independently.

This appointment represents a significant leadership opportunity for a seasoned Operations executive with fluent Mandarin and a strong track record within wholesale or corporate banking. With a minimum of 10-15 years’ experience in complex banking operations, the successful candidate will step into a strategically critical role supporting the COO and senior management team in shaping, strengthening, and future‑proofing the Bank’s operational platform in the UK. My client is a well‑established Chinese corporate bank with a strong footprint in London and an ambitious roadmap for growth. The Deputy Head of Operations will play a pivotal role in ensuring operational excellence, regulatory compliance, and high‑integrity execution across all core banking processes. The Role This is a senior, influential, and highly visible position requiring a leader who can combine deep technical authority, sound risk and control judgement, and strong people leadership. The role offers the scope to drive operational standards, uplift capability, and directly influence the Bank’s governance environment. You will be responsible for the effective oversight of all day‑to‑day operational activities across: Payments Operations (domestic & international) Treasury Settlements Trade Finance Operations Loan Administration (bilateral & syndicated) Reconciliations, Correspondent Banking & Custodian Services Alongside core delivery, you will champion a robust operational risk and control framework, oversee CASS‑related responsibilities as a delegated SMF individual, and own key elements of the Bank’s UK regulatory reporting landscape including EMIR, MiFID II, SFTR, SCV, SMMD and CASS. The Deputy Head of Operations will also play a critical role in leading and supporting strategic change initiatives, from systems enhancements and UAT governance to business continuity planning and regulatory reviews. Close partnership with Front Office, Compliance, Risk, Finance, Internal Audit and governance committees is essential to success. Candidate Requirements • Minimum 10-15 years’ experience in operational leadership roles within corporate or wholesale banking, • Broad and hands‑on expertise covering Treasury, Clearing, Corporate Banking and Custodian Operations, • Strong understanding of UK regulatory requirements and their impact on Operations, • Proficiency with SWIFT, Treasury booking/settlement systems (e.g. OPICS) and core operational platforms, • Demonstrated people leadership and experience uplifting team capability, • Proven ability to operate confidently with Compliance, Risk, Audit and senior management, • Excellent communication skills in English; Mandarin essential for collaboration with head office, • Exceptional organisational discipline, accuracy, and the ability to perform under pressure Summary This is a rare opportunity to join a respected Chinese corporate bank at a senior level, shaping and delivering the operational backbone that enables business growth, regulatory integrity, and client trust. It is ideally suited to an experienced Operations leader who brings both technical depth and strategic foresight, combined with the cultural fluency to operate seamlessly between London and China.

Working for a Bank in the City of London, you will operate as a key member of the Murex Support Team, you will provide expert-level support for the Murex platform, ensuring stability, performance, and rapid issue resolution for business-critical operations. Deep, hands-on knowledge of Murex is essential, as you will be the go-to specialist for troubleshooting, incident management, and user support. Key Responsibilities • Provide advanced support for all Murex-related incidents, service requests, and user queries, ensuring timely resolution within agreed SLAs., • Troubleshoot and resolve complex technical and functional issues across Murex modules (Front Office, Risk, Back Office, Datamart, etc.)., • Monitor system health, perform root cause analysis, and proactively identify potential issues to minimize downtime., • Collaborate closely with business users (trading, sales, risk, operations) to understand and address their support needs., • Liaise with upstream/downstream IT teams and vendors to escalate and resolve critical incidents., • Maintain and update support documentation, knowledge bases, and runbooks., • Participate in environment management (refreshes, patching, configuration) as required for support continuity., • Support release management by validating and testing new Murex releases or patches from a support perspective., • Contribute to continuous improvement of support processes, automation, and monitoring tools., • Nimble to work on projects & BAU Support issues, as part of a team & individual contributor, • A strong sense of urgency to ensure key issues are managed and fixed within defined SLA’s, • Manage / contribute the Issue tracker, ensure the board is up to date and ensure along with team all issues are true to status, • Strong, Clear and precise communication (Oral & Written) is a key requirement for the role. Urgency on business related issues and manage business expectations. Main Areas: • Support the Global Markets, Commodities business in Murex., • Market data (real time contribution, end of day,) for assets, • Risk reporting (strike maps, scenario reporting), • Reporting for support function (deal valuation, market data) The team will also ensure support and maintenance of all its development and work within an agile framework (ceremonies – Stand up’s, prioritization, internal support catch-up) Add value by: • Helping out with, • User needs collection and anticipation., • Analysis of these needs and definition of the required specifications., • Multiple solutions proposal: where applicable, provide the sponsors with studies comparing the different options and solutions to facilitate strategic decision, • making., • Implementation and delivery of retained solutions., • Support and documentation., • Bug tracking, continuous software evolution., • Make recommendations regarding architecture, technologies, and IT solutions., • Analysis, problem solving and escalation., • Carry out training and skills assessments at regular intervals. Follow the branch compliance rules Propose new projects to the business, take lead of support topic, covering notably: • Innovative solutions, • New business, activities, and products, • Opportunities for efficiency improvements, • Operational risk reduction Reporting: • Timely progress updates to direct management as deemed necessary. Key Skills (Mandatory): • At least 8-10 years’ experience of working with Murex, in a Support role with a BA background, with deep expertise in troubleshooting and resolving issues., • Experience of implementing and supporting Murex v3.1 with Regards to Front Office, lower version of Murex is a strict no go., • Experience in Implementing both Linear and non-Linear Products in Murex, • Ability to build out multiple strategies / payoff’s as per business needs, • Strong Exposure on Front Office Module in Murex: Key Skills: • Simulations, • RM (Risk Matrix), • Pricing, • Market Data, • Pre-trade – Debug pricing related issues for FO, • Workflows – Exchange exclusive workflows – integrate various exchanges with Murex, • CICD is a must have Note: above list is not exhaustive, but are Must have’s: • Experience supporting multiple asset classes (Commodities, FX, IRD, Credit, etc.) in Murex., • Expertise in Capital Markets across different Asset classes and Front to back knowledge of the trade lifecycle, including modelling these in Murex, • Experience in binary version updates, • Ability to do a risk assessment on cross asset impact for releases e.g. FX vs Commodities module, • Past experience / knowledge of integrating flex pricing models, ability to debug and get to the root of the problem, working on defining a solution to fix the underlying problem, • Strong experience around static data setup in Murex including generators, curve setup, Datamart etc., • Experience with Livebook, PVLAR, Real time pricing, Risk Matrix is a must. RBPnL would be an advantage, • Past experience of release validations to ensure the releases into production have been verified, • Multitasking and ability to work on multiple issues within Murex, • Experience with incident, problem, and change management in a production support environment., • Think Big and out of the box, propose strategic solutions, critically analyse the existing setup and propose any improvements that add value., • Knowledge of events setup and lifecycle in Murex, • Ability to debug various issues that are encountered Personal Skills: • Strong analytical and problem-solving skills., • Calm under pressure, with a sense of urgency for critical incidents., • Excellent communicator, able to explain technical issues to non-technical users., • Team player, willing to share knowledge and support colleagues., • Proactive, detail-oriented, and committed to continuous improvement., • Ability to pick up and process information independently and quickly., • Strong interest in the global markets business, • Fast-learner and pro-active approach, • Effective communication skills (business-oriented and technical-oriented), • Ability to work with geographically distributed stakeholders., • Be a Team player, help the junior members of the team and work as a cohesive unit., • Build a strong relationship with peers in Head Office and other European locations., • Work with the wider GMR teams in London to ensure seamless integration., • Take ownership and at times be a conduit / coordinator for issues that are dependent on external teams/factors, • Ability to take the lead on issues with the vendor and work constructively to resolve the issues in a timely fashion, • Understand when a situation needs us to be proactive or reactive., • Liaise with users directly, regularly follow up on issues and provide regular updates and timeliness. Additional Skills: • Strong experience with Agile methodologies, Sprints, Kanban Board, Sprints review, Dev Ops solution, • Experience in liaising with Senior Management – Head of Desks, Business Managers, Senior Front Office users, including stakeholder management, • Effective communication skills (business-oriented and technical-oriented), • Previous experience in working with Banks and FI’s., • Ability to work in a demanding environment with strong business exposure., • Ability to work as a team and individually with key information being fed back to the team

Who we are Credit Benchmark is a financial data analytics company offering access to an entirely new source of information: the consensus credit risk view of the world’s leading banks. These unique credit risk indicators help deliver a greater understanding of the credit quality of entities around the world. We provide our services to leading financial institutions around the world. The Role We are looking for someone who wants to sit at the centre of how the business runs. This role reports to Head of Sales and stretches across the commercial team, the London office and the leadership group. You will support the CEO, the Head of Sales and one of our Co-Founders while also keeping the commercial team organised and moving in the right direction. You will become the person who keeps things flowing, spots problems early and makes sure the operation feels tight and professional. This is an in-person role. You will need to work within our hybrid setup which has at least three set days in the office. Your Responsibilities Commercial support • Track and share weekly commercial KPIs across pipeline, activity, forecasting and team performance, • Collate data and reports from Salesforce and other CRM systems and convert into digestible output, • Prepare briefing notes for meetings and assist with drafting of decks, summaries and follow ups, • Coordinate commercial events, hosted client sessions, conferences and trips including travel logistics, • Monitor and remain proactive on commercial team operations ensuring optimal efficiency and effectiveness of the team. Leadership support • Provide diary and meeting support and coordination for the CEO (US based), Head of Sales and Co-Founder (UK based), • Manage and prepare for internal and external meetings including agendas, materials and next steps, • Coordinate travel schedules and logistics as required, • Act as a trusted point of contact and keep information and coordination organised Office operations • Ownership and responsibility for all office management related matters for our London office space and act as key point of contact for the US and India office management needs, • Operate as the key point of contact for external visitors, new starters and leavers regarding building access and Information, • Be the key point of contact for our relationship with our serviced office provider, • Support global office management related tasks as required for teams in the US and India, • Be a lynch pin of our culture with ownership and responsibility for monthly company meetings, company offsite events and oversight of global social calendars. What we are looking for You should be highly organised, perceptive, and able to work efficiently in a fast-paced environment. In this role, you will support senior leaders, oversee key aspects of the commercial operation, and ensure the smooth running of the London office. Success requires a proactive, reliable approach and the ability to manage a diverse range of responsibilities with precision and attention to detail. The kind of experience that helps • At least 3 years in a professional office environment, ideally in tech or financial services, • C-Suite and senior management PA or EA experience, or experience supporting commercial, client facing teams, • Strong organisation and strategic planning skills with a high attention to detail, • Project management skills, • Confident in owning a dynamic workload and adept at balancing multiple priorities Skills that will set you up for success • Clear written and spoken communication, • Proactive, results-driven, and capable of working independently, • Comfortable interacting with senior stakeholders and handling sensitive information, • Fluent in utilising Microsoft Office. Bonus if you have used Slack, Atlassian, Salesforce or AI tools in an EA or operations setting, • Maintains composure under pressure and demonstrates strategic thinking, • Reliable and dependable, providing a steady and reassuring presence for colleagues, • Collaborative team player who positively contributes to the organisational culture Other essentials • Fluent in English; proficiency in additional languages is advantageous, • Eligible to work in the UK Why this role matters This is a unique role that goes beyond a traditional PA or operations position. You will be at the heart of the commercial engine and work closely with the leadership team, gaining visibility across the business and having a tangible impact on how we operate both internally and externally. For the right candidate, this represents an exceptional opportunity to learn quickly, collaborate directly with senior leaders, and help shape the way we operate as the business grows. Benefits • Holidays: Competitive holiday package, • Health and Wellbeing: Private health Insurance cover including mental health cover, • Pension: Opportunity to join company pension plan, • Travel: Cycle to work scheme, • Healthy work/life balance, • Family Friendly: Supportive environment and generous paid leave for new parents, • Learning and Development: Professional development opportunities through seminars, conferences, training and courses and internal mentorship, • Community: Supportive, collaborative and social team environment Our commitment to diversity, equity, and inclusion At Credit Benchmark, we are deeply committed to diversity, equity and inclusion. This means celebrating who we are as individuals and as a team because our company and culture reflect the sum of our employees. We strive to create a mindful and respectful environment that includes fairness, kindness, and understanding. We empower each other to bring our authentic selves to work and champion our colleagues’ development and achievements. Our diversity brings a multitude of perspectives and ideas and is imperative to the success of our business. We are dedicated to ensuring that principles of diversity, equity and inclusion are rooted in Credit Benchmark’s DNA. We continue to build on these principles as our company grows while retaining the progress we have made as team. Credit Benchmark is proud to be an Equal Employment Opportunity employer. We believe no one should be at a professional disadvantage because of their background. We do not discriminate based upon any legally protected characteristic and are committed to fostering a working culture that is free of discrimination and harassment. Credit Benchmark is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and employment. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let us know by contacting our HR team at

🌍 About Outpost What if going global was as simple as going local? Outpost is building the AI global trade engine. The accumulated knowledge of every rule you'd need to sell internationally, turned into infrastructure. Tell us what you're selling. We'll tell you how to sell it everywhere. We operate as Merchant of Record or Tax of Record across 58+ tax jurisdictions. Full liability transfer, or just the tax layer. We do the analysis, we handle the setup, we absorb the liability. Sell anything, anywhere. Without compromise. 🧠 The Role This is a Talent & People role for someone who wants to build the team and culture of a category-defining company. You'll report directly to the CEO and own how Outpost hires. Initially that means recruiting: sourcing, closing, and building the pipeline of exceptional people who will define the company. Over time, you'll build the broader people function: onboarding, performance, compensation, employee experience, and culture. This might be the most important role at Outpost. We're a small team building something ambitious. Every hire matters. The wrong person slows everyone down. The right person changes what's possible. You'll be the person who makes sure we only hire right people. You're a recruiter who wants to do more. You've seen what great looks like at a fast-scaling company and you want to build that from scratch. You care about culture as much as headcount. You want to own the full people function, not just fill roles. 🧗 What You'll Get Yes, the work is intense. But in return, you'll shape who Outpost becomes. You'll work directly with the CEO, build the team from 15 people to whatever comes next, and define the culture and people practices that will scale with the company. If you want to build something that matters, this is the seat. 🧩 What You'll Do Recruiting (Day One) • Own the full recruiting process: sourcing, screening, closing, • Build pipeline for critical roles across engineering, commercial, operations, and legal, • Partner with hiring managers to define what great looks like for each role, • Create a candidate experience that reflects who we are, • Build onboarding that gets new hires productive fast, • Design performance frameworks that reward impact, • Develop compensation structures that are fair and competitive, • Create the rituals and practices that define Outpost culture, • Build the systems and processes that scale with the team, • Manage tools, contracts, and people admin, • Ensure compliance across jurisdictions as we grow, • Hire the next 15 people and build the playbook for how we recruit, • Source and close a Head of Sales in a competitive market, • Design the onboarding programme that gets new hires contributing in week one, • Build the performance review process from scratch, • Create the compensation framework that lets us compete for top talent, • Define the cultural rituals that keep the team connected as we scale Ideal background: • In-house recruiting at a fast-scaling startup or scaleup (Revolut, Monzo, Wise, Checkout.com, or similar), • Hired across multiple functions: engineering, commercial, operations, • Seen what good looks like at a company that scaled quickly, • You've closed hard-to-get candidates in competitive markets, • You care about quality over speed. You'd rather wait than hire wrong, • You think about culture as much as headcount, • You want to build the people function, not just fill roles, • You're comfortable with ambiguity. Startups don't come with playbooks, • You want to own outcomes, not just run process, • Not an agency recruiter moving in-house, • Not someone who only wants to do recruiting forever, • Not someone who needs a big team or mature process to be effective Most talent roles are about filling requisitions. This role is about building a company. You'll decide who joins Outpost. You'll shape the culture. You'll build the people function from scratch. Every hire you make will compound into what the company becomes. If you want to build the team behind global commerce infrastructure, this is it. 🦾 Outpost Team Our team were leaders at Revolut, Airwallex, Adyen and Wayflyer, and we're backed by top-tier investors who have built or backed some of the world's leading fintechs. 🧾 What We Offer • Equity and salary in a well-funded startup, • Ability to own your work and move fast, • Direct access to the CEO and founding team, • A global mission with real impact, • Low politics, high output We work together in person in London. We believe the hardest problems are solved in the room. 🌎 Learn More Outpost Culture: Outpost founder: Outpost is where the hard problems are. If you want to build the team behind global commerce infrastructure, we'd love to hear from you.

Head of Sales (Finance Events) Basic up to £100k (OTE £200k) Central London (3 days required in office) This is an opportunity for an experienced sales leader who enjoys selling face-to-face, growing exisiting accounts, and helping develop a team of sponsorship sales professionals through coaching and leading from the front. You'll inherit a large book of business and will be expected to grow revenue organically with some new business activity. About the company: Our client delivers a small portfolio of large-scale conferences globally. The event series has been running for over fifteen years and is extremely profitable. The focus is very much on quality over quantity whilst providing an environment where their customers can focus on 'bottom of the funnel' conversations through 1-2-1 meetings. Responsibilities include: • Leading a high-performing sponsorship sales team, • Managing your own sales pipeline, maintaining high activity levels and working towards revenue targets, • Building strong client relationships through in-person meetings, • Working closely with content, marketing, and operations teams to maximise event performance Requirements include: • Solid leadership experience, • Strong track record of exceeding commercial expectations and influencing strategic outcomes, • Confident communicator, comfortable pitching and negotiating with clients, • Organised, proactive approach with the ability to manage your own workload

Job Title: Sales and Lettings Coordinator Department: Sales and Lettings Reporting to: Head of St John’s Wood Office & Marketing Performance Manager Location: St John’s Wood, London Employment Type: Full-Time, Permanent Salary range: £30-£35k Job Role Beauchamp Estates is seeking an enthusiastic and organised Office Coordinator to join our Sales and Lettings team. This role is designed to provide essential administrative support and sits between various departments including Sales, Lettings, Operations and Marketing, ensuring smooth operations and contributing to the high standards that Beauchamp Estates is known for. We are looking for someone with a can-do attitude, proactive approach and a strong commitment to assisting the sales and lettings teams in achieving their goals. Key Responsibilities • Maintain accurate and up-to-date sales and lettings records across all drives and CRM, ensuring compliance and consistency., • Provide comprehensive administrative support, scheduling photography appointments and assist with new staff onboarding., • Run and monitor AML checks for all sales and lettings transactions, ensuring all procedures are fully compliant., • Draft sales contracts, letters and other documents required for sales and lettings transactions and instructions., • Support the Lettings Manager with onboarding new tenancies and related documentation., • List properties efficiently, coordinating photography shoot bookings with the Marketing team and chasing all parties for a prompt launch., • Write property descriptions and manage property launches across all platforms, ensuring listings are accurate and delivered on time., • Prepare templated marketing property reports for vendors., • Send out property email alerts for all new listings via Mailchimp using templates., • Post three property features per week on social media, ensuring consistent brand representation., • Populate templates and liaise with suppliers to coordinate and send one batch of canvass letters weekly., • Greet clients, answer phone calls and direct enquiries efficiently to the appropriate team members., • Act as the first point of contact for reporting IT issues within the Sales and Lettings teams., • Manage office contractors and ensure operational needs are met promptly. Skills and Experience • 3+ years’ experience working in a sales or lettings environment within the estate agency industry is essential., • A high attention to detail with excellent organisational skills., • A proactive approach to managing tasks and problem-solving, ensuring smooth team operations., • A bright and welcoming manner with strong communication skills and the ability to engage with clients and colleagues alike., • Ability to work autonomously while being part of a collaborative team., • Flexibility, with the ability to adapt to different responsibilities across the Sales, Lettings, Marketing and Operations departments., • Proficiency in MS Office Suite (essential), Adobe PDF and Adobe InDesign (not essential)., • Familiarity with Rex (not essential). This is a fantastic opportunity for a motivated individual looking to make a real impact by supporting the Sales and Lettings teams and contributing to the overall success of Beauchamp Estates. If you’re eager to develop your career within a leading luxury real estate agency, we’d love to hear from you!

Job Title: Part Time Payroll Administrator Company: Noble Restaurant Group Location: Piccadilly, London Employment Type: Part-Time, mostly Monday, Tuesday and Friday (days may vary) Salary: £19,200 per pro rata per annual (additional daily rate applied for overtime) This is a full time onsite position, in our Head Office - Piccadilly. About Us: Noble Restaurant Group is a dynamic and rapidly expanding company, managing six distinctive restaurant brands across the UK. With an overall headcount of around 1,000 employees across three PAYE companies, we are committed to delivering exceptional dining experiences and fostering a positive, inclusive work environment. We are currently seeking a detail-oriented and experienced Payroll Administrator to join our team at our head office located in Piccadilly, London. Role Overview: As a Payroll Administrator at Noble Restaurant Group, you will assist with payroll operations for over 1,000 employees across our six restaurant brands. You will play a vital role in ensuring the smooth and accurate processing of payroll, handling onboarding and offboarding processes, and acting as the main point of contact for payroll-related queries. This is a part-time position, requiring to be onsite in our head office. As Payroll Administrator, you’ll need strong attention to detail, discretion, and the ability to manage high volumes of data. Key Responsibilities: • Onboarding and Offboarding: Manage the onboarding and offboarding processes for employees across three PAYE companies, maintaining accurate records for a total headcount of around 1,000., • Timesheet Verification: Verify and check timesheets/hours, coordinate weekly sign-offs from sites, collate changes, and communicate these to the payroll via our inhouse systems., • Payroll Queries: Assist with payroll-related queries, resolving issues promptly and efficiently., • System Updates: Ensure all payroll systems are up to date with required changes, maintaining accuracy across platforms., • Statutory Payments: Monitor, record and submit statutory payments such as sickness, maternity, and paternity leave to payroll. Systems Used: • Rotaready, • Jotforms, • TrustID Skills Required: • Excel: Must have strong Excel knowledge and experience., • Discretion: Maintain absolute discretion in handling sensitive payroll information., • High Volume Data Management: Experience in managing large volumes of data with accuracy., • Attention to Detail: Meticulous attention to detail is essential for this role., • Computer Literacy: Proficient in using payroll, Microsoft Excel, and HR systems., • Problem-Solving: Ability to think outside the box and address issues proactively., • Payroll Experience: Previous experience in payroll is a benefit but not mandatory. What We Offer: • Career growth within a rapidly expanding company, • Opportunity to work in a fast-paced, dynamic environment, • Convenient location in Piccadilly, London, • 50% discount in our restaurants

Store Manager - London As a Store Manager for one of our London-based stores, you will be an ambassador for Les 100 Ciels, leading the daily operations of your store. You will inspire and motivate your team to deliver exceptional client experiences, build and maintain a loyal customer base, and drive profitable performance. This role is ideal for someone passionate about luxury retail, with strong commercial awareness and a proven ability to lead and develop teams. Key Responsibilities Brand Ambassador • Inspire pride and passion for Les 100 Ciels within your team and clients., • Embody the brand values and image and have a strong understanding of the brands DNA., • Lead by example with a client-first approach, setting the tone for service excellence and a positive team culture. Client Experience & Visual Merchandising • Deliver and maintain Les 100 Ciels visual merchandising standards in line with brand guidelines., • Build relationships with clients, driving loyalty and long term brand advocacy., • Ensure a warm, personalised, luxury level client journey from first contact to aftersales care., • Drive effective use of the current CRM whilst also working to build this., • Uphold the highest standards of presentation and service across the team and ensure they are consistent with the brands requirements. Sales & Business Performance • Nurture a culture of high performance by motivating and leading the team to consistently achieve and exceed sales and KPI targets., • Ensure your team are clear on all KPIs and objectives set for the store., • Monitor and analyse business results, identifying opportunities and implementing commercial action plans alongside the Retail Manager., • Manage stock levels and ensure strong product availability in your store., • Minimise stock loss through regular stock counts and quarterly inventory checks. Team Leadership & Operations • Deliver regular one-to-ones, appraisals, and ongoing feedback, ensuring clear goals and progression plans., • Foster a collaborative and positive team environment, sharing best practice and celebrating success., • Ensure smooth running of the day to day running of the store., • Create and manage staff rotas and schedules, ensuring efficient coverage for your store., • Anticipate and manage staff holidays to ensure good shop floor cover and respect the business calendar., • Submit timely weekly reports and maintain strong communication with the Retail Manager and the wider UK head office team., • Participate in managers meetings with other store managers and your line manager., • Monitor and record shop floor activity and regularly update the retail manager., • Ensure all company policies are adhered to., • Ensure compliance with company policies, UK retail legislation, and health and safety standards. Profile Education & Experience • Minimum 2 years’ luxury retail experience, including at least 1 year in a managerial role. Personal Attributes • A natural leader with strong commercial acumen and a results-driven mindset., • Deep passion for luxury retail, and delivering an exceptional client experience., • Ability to work strategically and operationally in a Fast-paced, dynamic environment, • Positive, proactive, and solutions-oriented approach., • Excellent interpersonal and communication skills, both written and verbal.

General Manager | Creative Space Shoreditch, London £50,000–£60,000 Site based A fast-growing creative industries startup is preparing to open a new flagship site in Shoreditch in Summer 2026 and is seeking an exceptional General Manager to join the founding team. This business is building a new category within music and creator spaces, combining high-end studios, flexible workspaces, social areas, and a strong member community. The Shoreditch site will be its most ambitious location to date, and this role offers a rare chance to shape, launch, and scale a flagship venue from day one. Working closely with the Head of Operations, the General Manager will take full ownership of on-site performance, team leadership, member experience, and commercial success through pre-opening, launch, and live operations. The Role This is the most senior on-site position at the Shoreditch location, with end-to-end accountability for operational excellence, people leadership, and financial performance. The ideal candidate will bring a hospitality-led mindset, strong commercial instincts, and a genuine passion for creative communities. This is a hands-on, entrepreneurial role suited to someone who enjoys building things from the ground up and setting the standard for how a site operates and feels. Key Responsibilities Pre-Opening & Launch • Support mobilisation, setup, and launch of the new Shoreditch site, • Help define operational processes, standards, and ways of working, • Recruit, onboard, and train the founding on-site team, • Ensure systems, suppliers, contractors, and partners are fully ready for opening, • Act as a culture carrier, embedding company values from day one Site Operations & Facilities • Oversee daily operations across studios, workspaces, offices, bars, and shared areas, • Maintain all spaces and equipment to a consistently high standard, • Manage facilities, maintenance, contractors, and service agreements, • Hold full responsibility for fire safety, health & safety, and site compliance, • Own and uphold operational processes that deliver an exceptional member experience Team Leadership • Build, lead, and develop a high-performing on-site team, • Create clarity around roles, accountability, and ownership, • Deliver regular one-to-ones, coaching, feedback, and performance reviews, • Support long-term development and progression of team members, • Be a visible, hands-on leader on site Member Experience & Community • Own senior relationships with members across studios, workspace, and offices, • Act as the escalation point for complex or sensitive member issues, • Be accountable for member satisfaction, retention, and NPS, • Foster a strong, engaged creative community aligned with the brand’s ethos Commercial & Financial Performance • Own and deliver monthly, quarterly, and annual revenue targets, • Contribute to reporting across operational and commercial KPIs, • Oversee invoicing, credit control, and payment processes, • Support growth initiatives and revenue optimisation alongside central teams About You • Proven experience in hospitality, members’ clubs, coworking, flexible workspace, or creative-led environments, • At least 3 years’ experience managing and developing teams, • Strong background in building operations or venue management, • Bar management experience or knowledge preferred, • Comfortable operating across multidisciplinary environments (F&B, studios, events, workspace), • Experience working in startup or scale-up environments, • Strong communicator with excellent organisational skills, • Resilient, adaptable, and motivated by building something new You’ll Thrive in This Role If You… • Want to open and shape a flagship site from the very beginning, • Are passionate about music, creative culture, and supporting creators, • Lead with empathy and a hospitality-first mindset, • Perform well in fast-paced, ambiguous environments, • Bring calm, clarity, and structure under pressure, • Are ambitious, curious, and excited to grow with a scaling business

Mode Executive is supporting a luxury accessories business in the appointment of a Sales Director to lead the Handbags category across the EMEA region. Based in London, this role operates from the company’s Soho office and reports directly to the Global VP of Sales located in the US. The Director will oversee the regional wholesale strategy, drive commercial growth, and act as a key liaison between EMEA markets and the global head office. The Role • Lead seasonal sales planning, including forecasting, budgeting, and achieving revenue targets, • Build and maintain strong relationships with key buyers, introducing new strategic partners each season, • Drive market appointments in London and Paris, ensuring clients’ OTB commitments are met, • Focus on new business development during the first year, identifying opportunities to expand distribution and channel growth, • Maintain strong awareness of the competitive landscape and communicate market insights internally, • Negotiate and support commercial activations such as pop-ups, trainings, incentives, visual merchandising initiatives, and marketing collaborations, • Conduct weekly business analysis and share performance updates for major accounts, • Collaborate with product and merchandising teams to ensure seasonal assortment needs for EMEA are met, • Work cross-functionally with operations, finance, and logistics to ensure a smooth end-to-end sales process Requirements • Minimum 10 years of wholesale experience, including team management, • Strong network and deep knowledge of the handbag and accessories market across Europe, • Sales-driven mindset with excellent negotiation and relationship-building skills, • Highly organised, detail-oriented, and comfortable in a hands-on environment, • Previous experience managing a womenswear or accessories sales team, • Team player with the adaptability to thrive in a small, lean structure, • Strong written and verbal communication skills in English; additional languages are an advantage Please note: Due to the volume of applications, we are unable to provide individual feedback at this stage. Successful applicants will be contacted in due course. To apply, please send your CV to We look forward to hearing from you!

Franchise Sales Manager – Coffee Republic Nationwide | £45,000 - £55,000 + Benefits | Ideally based in the South of England, London Head Office) Want to lead the national growth of a well-known coffee brand? Ready to earn great rewards for deals you close and ideas you bring to life? This isn’t just another franchise sales role. At Coffee Republic, you’ll shape the future of a household name — driving expansion across high street coffee shops and our new mobile coffee trailer concept. You’ll earn commission for every success, and have the freedom to make real commercial impact across the UK and beyond. The Role As Franchise Sales Manager, you’ll be the driving force behind our franchise growth — with full ownership of sales strategy, lead generation, and relationship building. You won’t just sell the brand — you’ll help define its next phase. You’ll also unlock new commercial revenue through brand partnerships, events, and third-party collaborations — adding new income streams you can take pride in building. Key Responsibilities • Grow our UK franchise network – win new partners and bring our coffee to more communities, • Launch mobile coffee trailers in key markets – bring flexible, lower-investment options to ambitious franchisees, • Secure high-value partnerships and events – open doors to new revenue and increase brand visibility, • Shape sales strategy with our Head of Operations – your input will influence how and where we grow, • Stay ahead of the market – your insights will keep us one step ahead of the competition, • Every win is recognised. Every idea counts. You’ll be backed by a brand with strong systems, a loyal customer base, and a leadership team that wants you to succeed. About Our Company Coffee Republic is a respected UK coffee brand with a 25-year track record and a loyal following. From city centre shops to innovative mobile trailers, we’re expanding fast — and we’re looking for someone to help write the next chapter of our growth story. The Benefits • Work from anywhere (3 days a week in our London HQ), • Clear path to career progression and bigger rewards, • Be part of a brand that’s evolving — and make your mark on its success The Person You’ll thrive here if you: • Have a proven track record in franchise sales or business development, • Know how to spot commercial opportunities others miss, • Can confidently sell to ambitious entrepreneurs and investors, • Want a role where your ideas, contacts, and wins make a real difference, • Have experience in QSR, hospitality, or food retail (ideal, not essential) What’s Next Ready to lead the next stage of Coffee Republic’s growth — and grow your own career in the process? Apply today and let’s talk.

Company Overview A leading smart building technology integrator delivering innovative, multi-technology solutions across commercial, residential, hospitality, and data centre environments. The organisation focuses on combining technology, design, and operational expertise to deliver end-to-end smart building solutions. It invests in its people through continuous learning, professional development, and a supportive, collaborative culture that encourages autonomy, accountability, and technical excellence. Job Summary The Smart Building Solutions Design Lead will operate within the presales and preconstruction function, managing and contributing to allocated opportunities from initial enquiry through bid submission and into the pre-construction phase. This role involves: • Leading the scoping, design, costing, and bid proposal production for multi-technology smart building solutions., • Managing post-award pre-construction activities, including technical design, commercial input, and handover to delivery teams., • Collaborating with teams across the organisation to ensure solutions meet client requirements and align with strategic goals. The role requires a strong blend of technical, commercial, and leadership skills, with exposure to a wide range of smart building technologies, including: • Master System Integrator/Operator Services, • Building IoT (occupancy and environmental monitoring), • Physical IT infrastructure (copper and fibre cabling), • Network systems (LAN, WiFi, voice, in-building mobile, servers, storage), • Electronic security (access control, CCTV, intercom, intruder alarms), • Audio-visual systems (video conferencing, IPTV, digital signage, background music) Location: Head Office / UK Key Tasks and Responsibilities • Manage and lead allocated opportunities throughout the bid and pre-construction phases., • Produce high-quality technical and commercial bid proposals., • Own opportunities from receipt of tender documentation to bid submission, project award, and pre-construction activities., • Collaborate effectively with sales, operations, delivery, technology leads, and procurement teams., • Attend client meetings, site surveys, presentations, and pre-construction design sessions., • Deliver both technical and commercial presentations., • Create and maintain supporting documentation and templates for pre-sales and pre-construction activities., • Build and maintain relationships with internal teams, suppliers, and partners., • Ensure smooth handover of awarded projects to delivery teams. Design & Costing • Prepare cost models and material/labour estimates for smart building solutions., • Take design responsibility for smart building solutions, ensuring compliance with standards, codes, and client requirements. Leadership • irection and guidance to contributing team members and/or direct reports., • Allocate tasks according to team strengths, track progress, and set goals., • Maintain and communicate a clear project vision and align team efforts accordingly., • Resolve problems or conflicts within the team and foster a collaborative working environment., • Mentor and train team members, supporting succession planning and career growth., • Support leadership in achieving organisational objectives and strategic goals. Person Specification • Ability to design and deliver smart building solutions across commercial, residential, hospitality, and data centre sectors., • Experience with multi-technology operational solutions in construction environments., • Competent in design and estimation of Master System Integrator services, IoT sensors, ICT cabling, LAN/WiFi networks, electronic security, and audio-visual systems., • Awareness of smart building software and emerging technologies., • Knowledge of risks and requirements in tender documentation., • Understanding of pre-construction activities, technical submittals, drawing approvals, RFIs, change control, and variations., • Vendor liaison experience and understanding of manufacturer solutions., • Skilled in analysing and producing costing spreadsheets for smart building projects. Skills • Excellent written and verbal communication skills., • Proficiency with Microsoft Office Suite and general ICT tools., • Ability to design, estimate, and visually represent smart building solutions., • Commercial awareness, including bid analysis and financial modelling., • Ability to coordinate and work collaboratively with internal teams and stakeholders., • Ability to follow technical best practices to meet quality standards and deadlines. Behaviours • Detail-oriented and focused on high-quality outputs., • Self-motivated, disciplined, and effective at managing workload., • Proactive problem-solver with initiative., • Flexible with working hours and overtime as required., • Demonstrates awareness of security and data integrity issues. Qualifications Essential: • Minimum five GCSEs (or equivalent) including Math's and English., • Valid DBS Check., • Relevant certifications, accreditations, or memberships with recognised manufacturers or industry bodies. Desirable: • Degree-level education (or equivalent)., • Additional professional accreditations in smart building technologies or trade bodies., • Awareness of WiredScore and SmartScore certification processes., • Familiarity with Building Information Modelling (BIM) and CAD solutions., • APMP Foundation Certification. Working Hours • Monday to Friday – 8:00am to 5:00pm

We are KHWS, an insight-led marketing agency based in the City of London close to Blackfriars Bridge. We are a bright and hardworking group of professionals working as a tight knit team, covering strategy, creative, customer experience and digital delivery. About you Are you a Junior Artworker looking to expand your experience in a small agency, working on a range of creative briefs? We are looking for someone keen to gain insight and experience across the full creative process, supporting the team with Artwork and studio support, working directly with the Creative Director and Head of Studio to move projects through the Creative process to full delivery. We are a reputable independent behavioural-led marketing agency seeking a skilled and enthusiastic professional to join our team. About the role This role supports the studio through all stages of the creative process. This will involve triaging briefs as they come in from the client servicing team, delivering direct artwork on these briefs where relevant, and ensuring the smooth day-to-day operations across the studio. We're looking for someone with strong attention to detail, confidence across both digital and print formats, as well as someone capable of juggling multiple tasks at one, whilst maintaining organisation and delivery standards. You will help manage briefs, schedule resources, track progress, and keep work on time and on track, whilst building your technical capability and confidence as an artworker. Responsibilities: Artwork Delivery • Produce accurate artwork across digital and print formats, • Amend and adapt existing assets efficiently and correctly, • Support larger design and campaign projects under direction from senior team members, • Prepare files for delivery, including exports, packaging, and print-ready artwork Triage & Small Briefs • Take ownership of small briefs and BAU (business-as-usual) tasks from start to finish, • Manage priorities and turnaround times effectively in a fast-paced studio environment, • Ask the right questions to deliver confidently with minimal back-and-forth Resource & Scheduling Support • Support with daily and weekly scheduling of studio team and freelancers, • Balance workloads and flag capacity risks early, • Help coordinate timings so delivery stays realistic and achievable Brief Management • Ensure briefs are complete, logged, prioritised and clearly understood, • Proactively chase missing information, assets or approvals, • Keep stakeholders aligned on scope, outputs and deadlines Workflow Tracking • Track job progress, dependencies and milestones, • Ensure deadlines are met and risks escalated early, • Help keep jobs moving through the studio without bottlenecks Communication & Coordination • Act as a central coordination point between studio and client/service teams, • Provide clear, accurate status updates internally, • Maintain a calm, helpful and solution-focused approach when priorities shift Has this role got your name all over it? If it has, we’d like to hear from you. Simply ping over your CV and we’ll be in touch. Lastly, we want you to be clear on how we safeguard and use any personal information you give to us. If you’re interested, have a look at the privacy statement found on our website.

We are recruiting a Head Pastry chef for our client in London. Key Responsibilities • Culinary Expertise:, • A proven ability to create a variety of pastries and desserts, from classic to contemporary, with an emphasis on both taste and presentation., • Experience:, • Significant experience in a senior pastry position within high-end kitchens is often required. Benefits • £50,000 per annum, • Monday to friday, • Other perks and benefits (can be discussed during the interview)

About the CBI Founded 60 years ago and representing some of the biggest names in business, household brands and globally traded corporations that employ people in all sectors and across every region and nation of the UK, the CBI is the voice of business. The CBI represents 850 members who themselves comprise 1,100 separate registered companies and 150,000 trade association members. The CBI is committed to ensuring a safe, supportive and inclusive people centric culture where our people can excel to achieve their full potential and be their best authentic selves in an environment where ethical values and respectful behaviours are at the very heart of who we are in our everyday interactions. This is a permanent role, pay band 3, with a starting salary of £60,000 plus commission. To apply for the role, please send your CV and a short covering letter setting out your suitability for the role to by 9am on Monday, 16th February. Role Summary We have a great opportunity for an experienced sales professional to join UK’s most influential business organisation, in a role which provides an opportunity to have impact in a frontline role liaising with businesses across the UK. This is a critical time for the UK, economically, politically, and for business. With so much on the line, the need for the strongest possible business voice has never been more important. At the CBI, we are here to help to raise the voice of business, cut through the noise, and shape the UK’s future success. Our new strategy is built around sustainable growth, and through our policy work, we’re focusing on the four big transitions the UK economy needs to achieve to deliver that growth: • To lead the global race to net zero and help the UK’s economy to decarbonise., • To respond to the changing nature of the future of work and skills., • To manage the transformation being driven by the technological & innovation revolution., • To equip the UK - its nations and regions − to be a globally competitive business environment. Based at our head office in central London and reporting into the Commercial Operations Director, the Senior Associate Director, Sales, will play a crucial role in driving sales, expanding our membership base, and infusing a strong commercial focus into the role. This includes developing and executing strategies to attract members and identifying opportunities for revenue growth through innovative sales approaches and commercial initiatives. Key Responsibilities The jobholder’s main responsibilities will be: • Lead on the recruitment of large members, demonstrating the ability to close complex, high value sales with senior decision makers and c-level stakeholders., • Own and shape a strategic sales pipeline, with clear accountability for delivering agreed targets and a focus on maximising impact against priority opportunities., • Manage an end-to-end sales pipeline, including the generation and qualification of prospect leads, development of bespoke sales pitches and proposals and negotiation of fee levels, operating effectively across multiple opportunities and stakeholders., • Contribute to and influence business development strategy and target outreach, operating with pace and strong commercial judgement., • Secure, lead and chair strategic meetings with new target companies to progress membership opportunities, bringing in subject matter experts where appropriate and guiding senior level discussions with confidence., • Manage inbound leads, including responding to enquiries, qualifying opportunities, hosting initial exploratory discussions and facilitating introductions to relevant colleagues, balancing inbound demand with proactive outreach., • Produce high quality proposals and pitches that clearly articulate the value proposition of the CBI’s services, tailored to senior audiences and aligned to business priorities., • Consistently meet weekly and monthly key performance metrics around targeting, meetings and proposals, maintaining a robust and well managed sales pipeline within agreed timeframes., • Maintain accurate and timely CRM records of engagement activity, ensuring data quality, effective forecasting and clear visibility of pipeline performance., • Work closely with account managers to successfully onboard new members, ensuring a seamless transition, strong early engagement and a foundation for long-term retention., • Prepare and deliver concise, insightful briefings for the executive committee and senior colleagues, providing clear recommendations and commercial insight., • Work collaboratively with colleagues across the organisation to refine the member proposition and identify, shape and deploy commercial opportunities, navigating complex stakeholder environments., • Embed commercial thinking and the value of the CBI proposition across the organisation, proactively identifying opportunities to drive membership growth through all activities., • Design and deliver creative, targeted recruitment campaigns to reach new audiences, with clear objectives and measurable outcomes., • Lead on one or more target-focused events each year, owning delivery from concept through to conversion and follow up., • Represent the CBI externally at business and stakeholder events, acting as a credible, confident and trusted ambassador for the organisation., • Participate in relevant external and internal stakeholder forums, including CBI working groups and committees. Knowledge & Experience What an individual must know or understand to be able to fulfil the role’s requirements: • Proven track record of sales success in a B2B context, with the ability to independently drive the full sales process from plan to close, including managing complex and long sales cycles., • Experience building relationships and working confidently with senior business leaders, including C-level executives, with evidence of influencing, negotiating and closing at this level., • Strong commercial acumen and experience in innovative and consultative sales, including diagnosing client needs and shaping solutions., • Excellent verbal and written communication skills, with the ability to listen, analyse, persuade and negotiate effectively with senior audiences., • Strong proposal and pitch writing skills, with the ability to clearly articulate value propositions, commercial outcomes, and return on investment., • Ability to manage multiple projects and priorities simultaneously, demonstrating sound judgement on prioritisation, personal capacity management and delivery under pressure., • Experience working with CRM and other sales applications, ensuring a disciplined, accurate and well managed sales process, including forecasting and reporting., • Ability to operate effectively and responsively in both line and matrix structures, demonstrating confidence navigating complexity and multiple stakeholders., • Knowledge of the UK business landscape and a strong understanding of business operations, challenges and decision-making dynamics., • Sales experience in a professional services environment, membership organisation, or not for profit organisation of a similar size and complexity to the CBI, with exposure to target driven roles and senior stakeholders., • Demonstrated ability to work at pace, take ownership and operate with minimal supervision in a target driven environment. Skills Additional role-specific skills required to fulfil the role’s requirements include: • Advanced written and verbal communication skills, with the ability to shape and deliver compelling proposals, briefings and narratives for senior and c-level audiences., • Strong commercial judgement and problem solving capability, with the ability to diagnose complex business needs and shape tailored membership and commercial solutions., • Strategic analytical skills, including the ability to interpret pipeline data, market intelligence and commercial insight to inform targeting and decision making., • Confidence using CRM systems and sales tools to maintain oversight of pipeline performance, forecast effectively and drive commercial outcomes., • Ability to operate effectively across multiple priorities and stakeholders, maintaining momentum across a complex and fast-paced commercial environment., • High level of accuracy and attention to quality in commercial documentation, proposals and executive level materials., • Strong stakeholder management and relationship building skills, with the credibility to engage, influence and negotiate with senior external and internal stakeholders., • Collaborative leadership skills, with the ability to work across teams, bring others with you and embed commercial thinking within wider organisational activity., • High levels of initiative and ownership, with the confidence to operate autonomously while aligning closely to organisational priorities and objectives., • Strong digital and presentation skills, including confident use of Microsoft Word, Excel, PowerPoint and Teams to support senior level engagement and decision making.

Senior Business Analyst – AI Location: London (Hybrid 3 days onsite) Reporting to: Head of Data, Analytics & Business Analysis Salary Range: £120,000 We’re working with a leading UK investment banking organisation looking to hire a Senior Business Analyst to support critical initiatives across equities trading, investment banking and data platforms. This role sits at the heart of front-office, operations and technology, translating complex business challenges into scalable technical solutions. A key part of the remit includes contributing to AI-led initiatives, from early concept through to delivery and ongoing optimisation. Responsibilities • Partner with front-office, operations and technology teams to define and deliver complex business and system requirements, • Translate business needs into clear functional and technical specifications, • Support initiatives across trading platforms, investment banking workflows and client services, • Contribute to AI-related projects, helping assess suitability, scope and value of AI solutions, • Facilitate workshops, design sessions and stakeholder forums across senior audiences, • Act as a bridge between business and technology, ensuring alignment on scope, priorities and outcomes, • Support delivery through the full SDLC, including testing, UAT, defect management and handover, • Perform data analysis to validate requirements, support decision-making and ensure data quality, • Produce clear documentation covering current-state, target-state and process flows, • Support regulatory alignment and operate in line with relevant conduct and governance standards Requirements (Condensed) • Strong experience as a Business Analyst within investment banking or financial services, • Exposure to equities trading and/or investment banking workflows, • Proven stakeholder management skills across business and technology, • Experience delivering technology change across Agile and/or Waterfall environments, • Understanding of data, systems integration and SDLC best practice, • Awareness of AI / automation use cases within financial services preferred, • SQL and general systems knowledge beneficial Why This Role • High-impact role within a front-office aligned technology function, • Exposure to strategic AI and data-led initiatives, • Broad stakeholder engagement across trading, banking and technology, • Hybrid working with strong London presence

Head of Operations, Hertfordshire Salary: £70,000 - £90,000 (depending on experience) + Performance Bonus Hours: Full time: Monday – Friday Benefits: • 25 Days Holiday + 8 Days Bank Holiday, • In house gym, • Breakfast provided on Mondays, lunch provided on Fridays, • A workplace where appreciation is shown through spontaneous rewards A very fast‑growing family owned business with realistic future expansion plans are seeking a true Head of Operations. Right now, our client’s senior team are stepping into the day‑to‑day. What we need is your leadership, your structure, your accountability, your expertise. This is a chance to establish end‑to‑end operational leadership for a growing, ambitious business, setting the strategy, driving accountability, building capability, and delivering consistent results across purchasing, stock/inventory, transport, despatch & goods‑in, facilities and Compliance. You will own the KPIs, rhythms, and systems that ensure the company knows each day if it is “winning.” What you’ll lead and improve • Purchasing & Procurement. You’ll build a professional procurement function to incorporate strategic sourcing, supplier management, cost reduction, forecasting, and team development. Currently the annual spend exceeds £6m, • Stock & Inventory. You’ll take full control with emphasis on accuracy, turns, DIO, waste reduction, demand planning, and a clear stocking strategy for a business already holding stock in excess of £1m, • Leadership, KPIs & Communication. You’ll install daily huddles, dashboards, accountability, cross‑team communication, and a culture that delivers. The team will know when they are winning and are always aspiring to win, • Transport. You’ll introduce carrier strategy, SLAs, performance reviews, and smarter, cost‑effective routing., • Despatch & Goods‑In. You’ll lead the move to WMS and barcoding, redesign stock locations, improve picking accuracy, and embed proper KPIs., • Facilities & ISO. You’ll bring compliance, structure, scheduling, and ownership. What’s in it for you? • Total ownership of operations in a business ready for change and further expansion, • A leadership team who want structure and will back you to deliver it, • The freedom to build the function your way - people, process, systems What you’ll need to succeed • Proven experience in procurement and strategic purchasing. (CIPS qualifications are a plus), • Strong operations leadership across warehouse, transport and inventory, • Proven leadership skills with the ability to bring people with you and raise standards, • Experience implementing WMS/barcoding (highly desirable) and improving material flow, • Confidence with data, KPIs, and cost control, • A hands‑on, steady, no‑nonsense approach, • 5S and Lean experience would be highly desirable If you want to transform a growing business, create clarity, drive performance, and build the operational backbone for the future, this is your role.

Account Executive Location: Farringdon – Hybrid (3 days in the office) Salary: £50,000 base OTE: £95,000 (uncapped commission) Who are we? This company is a long-established provider of end-to-end business technology for estate agencies of all sizes. For more than 25 years, it has supported sales and lettings professionals in building stronger relationships and growing their businesses. Its platform enables property teams across Europe, the Middle East, Australia, and New Zealand to work seamlessly with buyers, sellers, tenants, and landlords, helping deliver an exceptional home-moving experience. Today, more than 78,000 agents across over 15,000 branches worldwide rely on this technology to operate their businesses, manage properties, collect rent, engage clients, and consistently deliver high-quality customer service. What you’ll be doing Reporting to the UK Head of Sales Operations, you’ll be involved in: • Owning the full 360° sales cycle - from prospecting and lead qualification to closing new business., • Actively sourcing and qualifying leads through cold calls, research, LinkedIn outreach, events, and industry intel., • Understanding and articulating our value proposition to a wide range of prospective customers., • Building strong, trust-based relationships with key decision makers in estate and letting agencies., • Handling objections confidently and creatively to keep opportunities moving forward., • Demonstrating software solutions (with support where needed) and managing a consultative sales process., • Keeping your pipeline, activity and forecasting up to date in HubSpot., • Collaborating with the wider sales, marketing, and product teams to continuously improve messaging, targeting, and approach. Who we’re looking for We prioritise hiring individuals who share our values and possess the right attitudes and behaviours for success. • A proven, self-motivated salesperson - someone who thrives on the hunt and loves the challenge of winning new business., • Resilient and tenacious: you’re not afraid to cold call, face rejection, or push through objections., • Coachable and adaptable: open to feedback and eager to keep learning, whether it’s sales techniques or understanding our industry., • Curious and commercial: you do your homework, read industry publications, listen to podcasts, and understand the market you're selling into., • Confident communicator: able to get in front of senior stakeholders and run professional, structured sales conversations., • Experience with sales methodologies (e.g. MEDDIC, SPIN, Challenger) is a plus, but not essential. What your impact and success looks like As an Account Executive we expect your success and impact in the early stages of your career with us to look something like this: Within 1 month: • Fully onboarded, with a solid understanding of our services, sales process, and ICP (ideal customer profile)., • Comfortable navigating Hubspot and logging outreach and pipeline activity consistently., • Actively prospecting and beginning to generate qualified opportunities. Within 3 months: • Managing a healthy pipeline of qualified opportunities and progressing prospects through the sales funnel., • Confidently delivering the pitch and handling objections effectively., • Demonstrating consistent outreach, meeting volume, and pipeline growth targets. Within 6 months: • Closing deals and hitting initial revenue targets., • Becoming a visible and valued member of the sales team, contributing ideas and feedback on lead quality, messaging and sales strategy., • Developing deeper property industry knowledge and confidently engaging with senior stakeholders. Click Apply to submit your CV

About Us: Zenith Bank (UK) Limited (ZBUK) is a subsidiary of Zenith Bank PLC, the most profitable bank in Nigeria with an established trajectory of superlative performance, as well a strong pedigree of innovation, resilience, and market dominance. On an annual basis, Zenith Bank PLC amasses a string of notable awards; one of the most recent being listed as the sole Nigerian brand on the World’s top 100 companies in 2023 by the World Finance Magazine. Zenith Bank (UK) Limited (ZBUK) was set up with a clear strategy to leverage trade and investment flows between Nigeria and Europe, by providing intermediary banking services and facilities for trade-related working capital and capital expenditure. Zenith Bank recognizes the importance of leveraging a highly skilled workforce to achieve its strategic and operational goals. The bank is committed to providing an environment that is conducive for effective performance by availing all staff the necessary learning opportunity. We value the well-being of our staff and we encourage them to strike a balance between their work and personal lives, thereby creating a healthy atmosphere for personal development and career success. With the introduction of new services here in the UK and our unparalleled knowledge of business with Africa, our 5 year strategy ensures “Controlled Growth” as we aim to become the Bank of choice for businesses wishing to transact in the African continent. Key Responsibilities: • To assist the Head of the Internal Audit for Zenith Bank (UK) Limited to provide independent and objective assurance to strengthen the Bank’s operations.This involves evaluating and improving the effectiveness of its risk management, control and governance processes. This may include liaising with the CEO, Heads of Departments, external auditors and Zenith Nigeria Internal Audit., • To ensure that the bank procedures are carried out effectively and in accordance with the Bank’s Procedure Manuals which cover the various aspects of the Bank’s operations and controls., • To identify the risks involved in each of the areas in which the Bank undertakes business and to ensure that such risks are properly assessed and correctly monitored with any changes reported expeditiously to Senior management and the Audit and Compliance Committee., • Maintain Professional Development and keep up to date with industry, regulatory and professional developments., • To advocate the Bank’s Values, and to promote a strong risk, compliance and corporate accountability culture, throughout the Bank through presentations, knowledge sharing and the internal audit work undertaken., • To undertake work in-line with IIA Code of Ethics and Performance Standards., • To comply with the FCA’s and PRA’s Individual Conduct Rules as detailed below. Key Tasks: • To undertake audit reviews as timetabled in the Annual Audit Plan and prepare audit reports on those reviews to include recommendations, where appropriate, and obtain the comments of the Heads of Department being audited, prior to submission to the CEO and ACC., • To conduct audit reviews in-line with the approach and methodology set out in the Bank’s Internal Audit Manual. To execute a wide variety of audit tests\procedures and accurately interpret results against defined criteria, whilst ensuring the work is competently and efficiently performed in accordance with professional and departmental standards., • To track agreed recommendations and report on their implementation to the Head of Internal Audit on a weekly basis., • Follow up with management to ensure that management actions have been effectively implemented or that senior management has accepted the risk of not taking action., • To undertake any special investigatory reports as may be necessary., • To assist the Head of Internal Audit in producing an Internal Audit Plan each year of those areas to be audited for submission to the ACC for approval prior to adoption., • To assist the Head of Internal Audit in updating the Internal Audit Manual and Procedures annually for review and approval by the ACC. Experience and Skills required: • A first degree or its equivalent in any of Accounting\Economics\Scienceumerate discipline or a related business discipline., • Professional Qualification in Accounting like ACCA and related equivalents is required., • IT Audit certifications like CISA, CISM, etc would be an added advantage., • Minimum of ten years’ post-graduation experience acquired in the internal audit function of a bank based in the UK is required., • Experience acquired in an external audit role of a top audit firm based in the UK would also be considered., • A confident articulate professional with a track record of building solid working relationships with team members and other high-level stakeholders., • Ability to resolve audit recommendations with a solution focused mindset in line with the Risk Based internal Audit approach of the bank., • Good interpersonal skills with the ability to communicate audit results and issues effectively, both verbal and written., • Good presentation and report writing skills., • Excellent team player and attention to detail., • Commercial awareness and ability to work to deadlines., • Highly analytical – able to work with both low levels of detail and ‘big picture’ Bank-wide perspective and think critically., • Resilient – able to manage disagreement and find ways to reach an agreed position., • Strong risk awareness and ability to conduct risk assessments in line with good practice and recognised standards relevant to the UK environment., • Good understanding and use of IT Solutions., • Ability to work independently, whilst seeking guidance from supervising staff when required. This is a permanent position paying up to £70,000.

Title: Head of People Operations Salary: Up to £140,000 + Bonus, Options, Benefits Hybrid: 3 days This is a rare opportunity to build the People Operations function inside one of the most ambitious biotech scale ups in Europe. My client is a fast growing, highly mission led organisation using advanced machine learning to transform how new medicines are discovered. Exceptional science brings both ambition and pace, and with that a deep intentionality around the culture they are building. As a result, they are hiring a Head of People Operations to design, own and evolve the operational backbone of the People function. The role This is a pivotal hire. You will be the person who builds the systems, processes and data infrastructure that enable the organisation to grow well. This is not a traditional People Ops role. It is a senior, hands on position for someone who is both commercial and deeply technical, and who genuinely loves People Operations. Every system choice, workflow and process will shape the employee experience and reinforce the culture. What you will do: ✦ Own the People Operations strategy and execution, working closely with senior People leadership ✦ Act as the technical lead for People systems, ensuring they are well designed, integrated and fully optimised ✦ Use data and insight to inform decisions, improve efficiency and support the organisation to scale ✦ Design and deliver high quality People programmes that create a consistent, mission aligned experience ✦ Be a trusted point of contact for people related queries, ensuring clarity, rigour and care ✦ Identify operational gaps and proactively design solutions that balance quality with pace ✦ Lead and develop the People Operations team, setting a high bar for standards and impact Who will be successful: This role will suit someone who is commercially minded, technically strong and passionate about People Operations as a discipline. Have you got: ✦ Significant experience leading People Operations in a scaling organisation ✦ Deep systems and Workday expertise, with hands on experience designing and configuring complex workflows ✦ Strong analytical capability and a track record of using data to improve processes ✦ Commercial judgement and the ability to align people infrastructure with business goals ✦ A proactive, problem solving mindset and a high level of ownership ✦ Comfort operating at both strategic and operational levels ✦ A values driven approach, comfort with ambiguity and a desire to disrupt how things are done We recognise how challenging this current job market is for candidates, and Hawkwood are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process.

A growing group of independent digital and creative agencies is hiring a Group Head of Operations to bring clarity, structure and operational maturity across multiple businesses, without forcing them into a single rigid operating model. This is a senior, group-level role for someone who understands how to operate across multiple agencies with different cultures, services and delivery styles, and who enjoys balancing standardisation with flexibility. You will work closely with founders and agency leaders to improve delivery, resourcing and operational visibility, while respecting that each agency runs in its own way. Role: Group Head of Operations Salary: Competitive, dependent on experience Location: London, hybrid working What you will be doing: • Providing group-level operational leadership across several independent digital agencies, • Working across different operating models, adapting your approach to each business rather than forcing uniformity, • Designing light-touch operational frameworks that improve delivery and visibility while allowing agency autonomy, • Improving delivery governance, resourcing, utilisation and capacity planning across the group, • Building clear operational KPIs and dashboards to give leadership visibility across all agencies, • Partnering closely with agency leaders to improve delivery quality, predictability and efficiency, • Supporting the operational onboarding of new agency acquisitions, assessing maturity and aligning where appropriate, • Identifying operational risks, bottlenecks and inefficiencies across different businesses, • Reducing friction and complexity as the group continues to scale What you will need: • Senior operations leadership experience across multiple agencies, brands or business units, • Strong background in digital agencies, professional services, consulting or technology services, • Proven ability to multitask across different businesses with different ways of working, • Experience integrating or supporting growth through acquisition is highly desirable, • Deep understanding of delivery operations, resourcing and utilisation, • Comfortable working alongside finance teams without owning finance directly, • Confident partnering with founders, CEOs and senior leadership teams What’s on offer: • A senior group-level role with real influence across multiple businesses, • Opportunity to shape how a growing agency group operates without removing individual identities, • Hybrid working based in London, • Exposure to acquisition integration and long-term group scale, • A role suited to someone who enjoys complexity, variety and building structure where it adds value If you are an operations leader who thrives in multi-agency environments, enjoys adapting to different cultures, and knows how to bring order without over-engineering, this is a standout opportunity.

Operations Manager- Luxury Private Members Health & Fitness Club London, West End Up to £40,000 D.O.E. + benefits We are looking for an Operations Manager to lead on all things service and operational for a vibrant 5-star luxury private members health and fitness club in London’s West End. The club offers some unique work-out spaces and studio classes with world class gym equipment, all within a luxury setting. The Operations Manager will oversee the front of house and cleaning teams, retail, building maintenance, operational compliance, health and safety and will generally support the General manager ensure that members always have a 5-star customer experience. There are fantastic benefits working for this growing luxury fitness operator including a competitive basic salary depending on experience, bonus, and contributory pension. There will also be the opportunity to advance your career with more club openings planned. Person Specification: • Immaculately presented, highly personable and professional with outstanding communication skills., • 5-star/luxury Facility Operations experience, possibly as an Operations Manager, Head of Operations, Deputy Club Manager, Leisure Club Manager or Boutique Fitness General Manager., • Experience instilling a culture of 5-star excellence with team members through coaching and development., • Experience of delivering robust service, operational and health and safety procedures., • Live within an easy commute of London’s West End to undertake a mixture of shifts., • An advocate of living an active healthy lifestyle. For more information, please click apply and we will be in touch promptly if you have the right level of experience.

Data Delivery Lead Watford Junction | Hybrid 3 days per week Up to £85,000 + bonus We’re working with a well-known UK entertainment and gaming organisation undergoing a major digital and data transformation. With significant investment into modern platforms, analytics capability and CRM infrastructure, this business is shifting towards a far more customer-centric, insight-driven operating model. The Role This is a senior delivery and functional leadership position within the data organisation, reporting directly into the Head of BI. You’ll act as the single point of accountability for analytics and BI delivery, owning initiatives from initial business requirement through to build, release and adoption. While this is not a Project Manager role, it requires strong ownership of delivery, prioritisation and stakeholder management across multiple concurrent initiatives. Key Responsibilities • Own end-to-end delivery of BI, analytics and data products, • Act as the functional lead across Business Analysis, Data Engineering and Reporting, • Manage 3 direct reports, each owning a core vertical, • Provide indirect leadership across teams of 15–20 including permanent staff and suppliers, • Partner closely with Product Owners and senior stakeholders across Marketing, CRM, Finance and Operations, • Translate business problems into clear, deliverable analytics solutions, • Set priorities, manage dependencies and allocate resources effectively, • Balance short-term delivery with longer-term roadmap and platform planning, • Ensure teams understand upcoming work and are staffed appropriately Team Structure This role leads across three core functions: • Lead Business Analyst overseeing a BA team, • Data Engineering Manager owning platform and pipelines What They’re Looking For • Strong experience owning BI or analytics delivery in complex environments, • Proven stakeholder management and business partnering skills, • Background working with Power BI and modern reporting stacks, • Experience leading cross-functional delivery teams, • Comfortable operating at both strategic and hands-on levels Why This Role • Senior leadership position with genuine ownership of data delivery, • High visibility across the business with executive stakeholder exposure, • Opportunity to shape how BI and analytics are embedded into decision making, • Clear impact on revenue growth, cost reduction and operational efficiency, • Hands-on role that stays close to delivery without micromanaging teams, • Hybrid working model with long-term transformation underway

Administrator/ Tenancy Progressor – Property • Highgate, North West London, • Full-time, permanent, • On-site role, • Monday to Friday, 9:00am to 6:00pm, • One in every three Saturdays, 10:00am to 2:00pm Are you a highly organised administrator who wants more than “just another admin job”? This is an opportunity to join a well-established, respected lettings business in Highgate as a Tenancy Progressor where administration is genuinely valued as the backbone of the office, not an afterthought. This is a role for someone who enjoys being trusted, relied upon, and integral to how a business runs day to day. We are looking for a professional, capable Office Administrator to become a key part of a close-knit team. Whilst a previous property administrative background is ideal, what matters most is strong organisation, reliability, attention to detail, and a desire to build something long term within a stable, professional environment so we will consider those with administrative experience from different industries. You will sit at the heart of the business, supporting the lettings team, interacting with clients, landlords and tenants, and helping ensure the office runs smoothly, efficiently and professionally. The opportunity This is not a high-pressure sales role or a stepping-stone job. It is a proper, long-term position for someone who wants stability, structure and a role where their contribution genuinely matters. You will be trusted with responsibility, given full training on property systems and processes, and supported to grow within the business over time. The role You will be involved in all core areas of office and lettings administration, including: • Supporting the lettings team with day-to-day admin and operations, • Preparing documentation, letters and contracts, • Managing systems, records and property listings, • Coordinating marketing, photography and compliance, • Being the first point of contact for clients and visitors, • Supporting tenancy renewals and office coordination, • Maintaining high standards of organisation and accuracy across the office About you • You are organised, calm, reliable and professional, • You enjoy structure, responsibility and being part of a team, • You take pride in doing things properly, • You are confident communicating with clients and colleagues, • You are looking for a long-term role, not a short stop-gap Experience in property is welcome but not essential. Strong administrators from professional services, office environments, retail head office, or similar structured settings are very much encouraged to apply. Why this role stands out • A stable, long-term position in a respected local business, • Supportive, friendly and professional team culture, • Structured environment with clear routines and expectations, • A role where admin is valued, respected and relied upon, • Opportunity to build a career in property or develop a strong office management path, • Consistent working hours and a proper work structure, • This role will suit someone who wants to feel proud of where they work, valued for what they do, and secure in their role, not overlooked, overstretched or disposable. If interested then please apply with your CV.

Job Title: Sales Coordinator Location: London, UK Reports to: Sales Manager Are you a detail-driven multitasker who thrives in a fast-paced, customer-focused environment? We’re looking for a Sales Coordinator to join our team and play a key role in keeping our sales operations running smoothly from quote to delivery. At Liang & Eimil, we’re a leading B2B furniture designer and wholesaler, supplying design-led residential and commercial furniture solutions A&D business, to retailers, dealers, and hospitality projects across the UK and beyond. Our team is passionate about product quality, customer relationships, and operational excellence and we’re looking for someone who shares that same drive. What You’ll Do You’ll be the link between our customers, sales team, and operations— ensuring that every order is handled with care and precision. Key responsibilities include: Inbound Project & Pipeline Support • Act as the primary point-of-contact for inbound A&D enquiries, • Triage requests for pricing, samples, and product information, • Follow up on quotes, samples, and decisions to prevent project stalls, • Maintain communication with designers on active projects (no outbound prospecting), • Track specification status and flag risks (VE, substitutions, delays) to the Sales Manager, • Update CRM/project pipelines with accurate status, dates, and notes, • Support regional sales managers with lead generation and client follow-up. Customer Experience & Relationship Continuity • Respond promptly to A&D clients and trade partners, • Ensure designers feel supported between field visits, • Coordinate sample dispatches and manage sample returns when needed, • Provide clear product details, availability, and lead times, • Escalate technical or commercial queries to the RSM when needed Order Management & Internal Coordination • Prepare quotes, revisions, pro-formas, and sales documentation, • Process confirmed orders accurately and Coordinate with the warehouse and external transport partners to ensure timely deliveries, • Monitor delivery timelines and proactively communicate with customers, • Manage customer claims, coordinating replacements, returns, or credits efficiently, • Provide sales reports, forecasting updates, and activity summaries to management, • Maintain accurate CRM records (company data, contacts, pricing, project notes), • Work with internal teams to ensure resolutions meet service standards Success in This Role Looks Like: • A&D clients feel supported and receive timely responses, • Quotes, samples, and active specs do not stall or go cold, • Claims, replacements, and returns are handled smoothly, • Deliveries land on time and expectations are well-managed, • Regional pipeline and CRM data stay accurate and current, • Sales Managers spend more time hunting and less time on admin, • The region maintains high continuity and customer satisfaction Skills and Experience: We’re looking for someone with a strong mix of organisational ability, commercial awareness, and a collaborative mindset. • Minimum 3 years of experience in a sales support/consultant, project coordination, or client service role ideally within the furniture, interiors, or design industry., • Exceptional attention to detail with strong administrative and organisational skills., • Confident communicator with a professional manner when liaising with both clients and internal teams., • Proficient in Microsoft Office and CRM systems (HubSpot experience is advantageous)., • Ability to manage multiple projects simultaneously while maintaining accuracy and composure., • A collaborative, proactive team player with a passion for design and a commitment to delivering excellent client experiences., • You’re very motivated to deliver strong sales performance and accelerate your career growth., • Experience in similar role in furniture and interior product wholesale is a plus. This role is based across two locations: our Shoreditch showroom and our head office in Enfield. You will be working 3 days in our Head Office and 2 days in our Shoreditch Showroom. Why Join Us? At Liang & Eimil, you’ll be part of a team that values initiative, teamwork, and growth. We’re an established brand with a forward-thinking mindset — proud of our products, our partnerships, and our people and we offer • Competitive salary, dependent on experience., • Opportunities for professional development within a global design brand (progression to be a sales executive as the first step)., • Employee discounts on Liang & Eimil beautiful products., • Exposure to many of the UK’s leading residential, workplace, and hospitality projects. If you’re looking to grow your career in a collaborative, design-led, and customer-focused business, we’d love to hear from you.

Head of Procurement - FMCG CHALLENGER BRAND - FOOD MANUFACTURING Location: Hybrid, 3 days in West London office Reports to: Operations Director About the business Join a fast-growing, values-led food business, proudly representing two organic brands united by a mission to deliver nourishing, delicious, and sustainable food. From slow-made cooking bases and soups to natural kitchen essentials, their products are designed to make it easier for people to eat well, every day. With B Corp certification and a deep commitment to transparency, sustainability, and real food, they're building something meaningful: a business where growth never comes at the expense of values. As they expand into new sites and categories, they're looking for exceptional people to help shape the future. The Opportunity We’re searching for a commercially sharp and strategically minded Head of Procurement to lead the sourcing and supply chain function with a core focus on the ingredients and packaging spend. This isn’t just about purchasing—it’s about building long-term partnerships with suppliers who share our ethos, ensuring the highest standards across our portfolio, and fuelling innovation as we scale. You’ll play a pivotal role in shaping the brand's future, from supplier strategy and cost management to supporting major projects like the launch of a new production site and exciting new product ranges. What You’ll Do • Lead with vision: Develop and implement a long-term procurement strategy aligned with growth, sustainability, and innovation goals., • Build partnerships: Identify and nurture strategic supplier relationships, negotiating contracts that balance cost, quality, and long-term value., • Drive performance: Define and manage supplier KPIs across quality, service, innovation, and value., • Enable growth: Support the setup of our new production site, ensuring supplier readiness and alignment., • Fuel innovation: Partner with NPD and EPD teams to deliver sourcing strategies for new and evolving products., • Manage risk: Identify and mitigate supply risks during periods of growth and change., • Collaborate across teams: Work closely with Finance, Technical, Operations, and Marketing to ensure smooth launches and informed decisions., • Lead with care: Mentor and support the Purchasing Administrator, creating a culture of accountability, collaboration, and growth. What You’ll Bring • Proven experience in procurement, ideally in organic, natural, or premium food manufacturing, • Strong commercial acumen with a track record of successful negotiations and supplier partnerships, • Experience with KPIs, supplier performance management, and cost forecasting, • Excellent communicator and relationship-builder, • Structured, data-informed approach to reporting and decision-making, • High-growth mindset: agile, entrepreneurial, and process-oriented Why Join • Be a core team member driving a high-impact, high-growth part of the business, • Join a B Corp certified, purpose-led company that’s redefining sustainable food, • Work with a passionate, supportive team in a values-driven environment, • Competitive salary with performance-based bonus, • 25 days holiday plus bank holidays, • Flexible working culture with strong on-site collaboration

Life at The IN Group Put simply, we’re a group of talent brands that unlock the power of people. We love growing, evolving and challenging the status quo. We work in a truly human way that goes the extra mile and cares about building long-standing relationships. We’re very proud of our six brands: • Investigo - Award-winning permanent and temporary recruitment with 21 specialisms and sectors, in the UK, US, and Europe, • Definia - Defining, designing, and delivering technology, transformation, and cultural change…, • BioTalent - Life sciences recruitment sourcing talent across the globe to offer a first-class, people-centred service, • InX - Executive search and interim management solutions to accelerate leadership and help them to build their teams…, • Caraffi - Talent advisory solutions, employer branding, talent acquisition strategies, and talent advisory leadership development, • Sigma Labs - Hire, train and deploy high-performance technology consultants to help businesses fill the digital skills gap The Team The Bids & Sales Enablement Team sits within The IN Group’s central operations, supporting all six brands across the UK and internationally. We ensure the Group produces high-quality, compliant, and timely responses to client requests, proposals, and onboarding requirements playing a key role in enabling revenue growth and strengthening client relationships. The team currently consists of: • Head of Bids – overseeing all Group bid activity and process improvement (this role reports directly to them)., • Head of Partnerships – leading on all public sector and framework bids. Together, we work collaboratively across the Group’s brands to deliver first-class support for all bidding, onboarding, and client registration activity. Role Impact The Bid Administrator provides vital support across all stages of the client onboarding and bid administration process. This includes managing supplier and client portals, completing questionnaires and due diligence forms, maintaining up-to-date company information, and supporting the bid team with day-to-day coordination and tracking. The role is ideal for someone highly organised, proactive, and confident working independently. You’ll interact with colleagues across the business including Finance, Legal, Compliance, and Operations to gather information and ensure deadlines are met. As the role develops, there will be opportunities to gain hands-on experience in bid writing, proposal coordination, and wider sales enablement activities. Key Responsibilities in this role Client Portal & Registration Management • Manage and complete supplier and client portal registrations, ensuring all data is accurate and current., • Maintain records of portal logins and ensure timely renewals or updates., • Support bid submissions by uploading documents and responding to clarification requests. Client Onboarding & Supplier Forms • Complete and submit client onboarding forms, supplier questionnaires, and compliance documents., • Collate information from internal stakeholders, including Finance, Legal, and Compliance teams., • Track progress of forms and ensure timely completion in line with client deadlines. Information & Document Management • Maintain a central SharePoint library of company information, policies, and bid documentation., • Confidently navigate SharePoint and other internal systems to locate required information., • Support updates to standard templates and ensure version control is maintained. Inbox Management & Coordination • Monitor the central Bids Team Inbox daily, triaging requests and assigning to the appropriate team member., • Ensure timely communication with internal stakeholders and clients regarding requests or updates. Bid Tracker Management • Maintain and update the Group Bid Tracker on a weekly basis, ensuring all opportunities are logged and status updates are accurate., • Liaise with brand teams to capture new bid activity and progress updates., • Assist with summary reports and dashboards when required for management meetings. Team & Administrative Support • Provide general administrative support to the Head of Bids and Head of Partnerships., • Assist with scheduling meetings, preparing bid packs, and maintaining filing systems., • Support the collection of performance data and metrics for reporting purposes. What you need in order to succeed in this role • Strong administrative background, ideally within a professional services or recruitment environment., • Excellent Microsoft Office skills (Word, Excel, Outlook, and PowerPoint essential)., • Strong attention to detail, organisational ability, and a proactive approach to problem-solving., • Confident communicator with the ability to engage colleagues at all levels across departments., • Able to work independently, use initiative, and manage multiple priorities simultaneously., • Experience with SharePoint or similar document management systems is desirable., • Interest in developing a career in bids, tenders, or proposals would be advantageous. Attributes: • High level of integrity and ethical standards., • Strong interpersonal skills and the ability to work collaboratively with diverse teams., • Proactive and solution-oriented mindset. What you will get from us: • A fun, supportive, caring, collaborative environment, • Christmas close without using your annual leave - time for you to spend with your loved ones!, • Flexible working, we follow a hybrid model of a minimum 2 days in the office, • High achievers’ rewards, family days, various weekly, quarterly, yearly fun events, fun Thursdays, • Opportunity to get involved in different communities in the business like, our Wellness committee and DEI committee, • We have a generous referral scheme for talent you recommend to us, • We offer free private healthcare via Vitality, eye tests, discounted gym memberships and more, • Wellbeing and Engagement committee, • We love to give back - last year we raised £92,000 for charity through our Big Investigo Give initiative You’ll gain exposure to the full bid lifecycle and, with mentorship from the Head of Bids and Head of Partnerships, develop the skills needed to progress into a Bid Coordinator or Junior Bid Manager role over time. Sound interesting? Apply today!

Account Manager – London (The Strand) 📍 Location: The Strand ⏳ Contract: Full-time, Permanent, on-site ⏰ Hours: Monday – Friday (9am – 6pm) 💰 £25k DOE + uncapped commission + bonus Ready for the business side of property? If you’re already in property or you’ve been a negotiator and want a change without stepping away from the industry this could be the move that actually makes sense. This is an opportunity to join the head office of one of London’s most established estate agency networks, working at the heart of the business rather than on the shop floor. You’ll be supporting a portfolio of offices, helping them win instructions, grow stock levels and ultimately perform better all while developing a much deeper understanding of the commercial side of property. It’s not cold sales. It’s advisory, relationship-led and strategic. The role You’ll operate like a mini business owner, managing around 10–12 offices and building strong relationships with office directors and managers. Your role is two-pronged: • Business development – speaking with vendors, landlords and developers to generate valuations and instructions for your offices, • Account management – working closely with subscribing offices to maximise opportunities and results Calls are outbound and database-driven, but the approach is intelligent and well-timed, not aggressive, not pushy. It’s about knowing who to call, why you’re calling and adding value. You’ll have autonomy to manage your day, with clear targets, structured training and ongoing support. Who this suits This role is ideal if you: • Have some experience in property (negotiator, sales, lettings, admin, support, or similar), • Are commercially minded and enjoy conversations about business, not just deals, • Want Monday–Friday hours without stepping away from property altogether, • Are motivated, resilient and happy to put the work in What you’ll get • £25,000+ basic (DOE), • OTE £32–37k year one | £37k+ year two, • Commission paid on valuations, instructions, completions & mortgage referrals, • Quarterly bonuses, weekly & quarterly incentives, small friendly leaderboard, • 20 days holiday + bank holidays + your birthday off, • Central London office (The Strand), • Structured onboarding + continuous training, • Exposure to senior leadership, marketing, tech and franchise operations Many people in this team have gone on to progress into other areas of the business, several senior leaders started here. Culture & environment This is a grown-up, supportive and sociable team. Expectations are high, but management style is relaxed - you’re trusted to get on with it. The team works hard, supports each other and enjoys the wins. It’s a simple role to understand, but not an easy one. You’ll need consistency, drive and the ability to grind and you’ll be rewarded if you do. If you’re curious about the bigger picture of property and want a role with longevity, structure and progression — I’d love to tell you more. Message me directly or apply via LinkedIn.

Company Overview Corinthian Sports is a leading provider of premium sports hospitality experiences, delivering exceptional access to world-class events including Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. Through bespoke packages and exclusive environments such as the Pegasus Lounge, we create outstanding experiences for clients across the UK and internationally. This role will support both Corinthian Sports and our sister company, Corinthian Concierge, helping to develop capability and consistency across both businesses. We are seeking a proactive and driven Sales Training & Development Manager to enhance performance across our Sales, Operations, Marketing, and Finance teams, ensuring employees have the skills, confidence, and support needed to succeed in a fast-paced, high-performance environment. The role is London-based, with regular travel to our Glasgow and Manchester offices to deliver face-to-face training. The Role As Sales Training & Development Manager, you will design, deliver, and continuously improve training programmes across the organisation, with a strong focus on sales excellence, onboarding, and ongoing professional development. You will deliver engaging, high-impact training, coach teams on best practices, and ensure a consistent approach to learning and development across all departments. Reporting to the Director of People, you will work closely with the Sales & Marketing Director and department heads to support a high-performance culture. You will also operate in a train-the-trainer capacity, enabling managers to effectively develop and support their own teams. What You’ll Do Onboarding & Induction • Deliver onboarding for new starters across all commercial teams, • Provide clear training on products, processes, and systems, • Keep induction content updated with department leads Sales Training & Enablement • Train core skills: cold calling, consultative selling, objections, pitching, negotiation, pipeline, • Run refresher sessions and ongoing coaching, • Conduct call listening, floor-walking, and structured feedback, • Support rollout of scripts, pitches, and campaigns Management & Leadership Development • Create and deliver manager development programmes, • Train managers in coaching, communication, and leadership styles, • Equip leaders to run effective 1:1s and performance conversations, • Support emerging leaders in building core people skills Cross-Department Training • Provide training for Operations and Marketing to boost collaboration and product knowledge, • Support Operations & Events with client experience and process training Learning Materials & Content • Produce presentations, guides, workbooks, and e-learning, • Keep materials clear, engaging, and consistent, • Maintain a centralised training library Quality Assurance & Insights • Conduct observations and coaching assessments, • Identify skill gaps using data and feedback, • Report training impact and performance trends to leadership What You’ll Bring • Experience delivering training in a fast-paced sales environment, • Strong understanding of sales processes and telesales techniques, • Hands-on coaching experience (call listening, floor support, behaviour coaching), • Experience developing managers and supporting leadership capability, • Strong facilitation, communication, and presentation skills, • Ability to create clear, engaging content, • Confident using CRM and digital tools (Salesforce) Perks & Benefits At Corinthian, we reward performance and prioritise your wellbeing. Here’s what we offer: • 23 days holiday (plus bank holidays), rising to 26, • Clear career progression, • Perkbox membership (post-probation), • Eye test & VDU glasses support, • Pension & Life Assurance, • Refer-a-friend bonus (up to £500), • £50 per head monthly team socials, • Private health & dental insurance (BUPA), • Travelcard loan & Cycle to Work Scheme, • Long service vouchers (£250 at 3 years, £500 at 5 years), • One-month paid sabbatical after 10 years, • Christmas office closure At Corinthian Sports, we are committed to creating an inclusive and diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.

Job Description Title Underwriting Manager Department Underwriting Reports to Head of Underwriting Location London Direct Reports Senior Underwriters, Underwriters Deadline 5pm, Friday 6 February 2026 LiveMore exists to challenge the unfair NOs in the mortgage world. That’s why our mission is to empower mortgage brokers to lend more by turning NOs into YESs and by maximising affordable borrowing. By doing that whenever we can, we help our customers live more and be ready for all that’s yet to come. Using our unique LiveMore Mortgage Matcher® and LiveMore Maximum Borrowing Calculator decision engine technology, we excel at overcoming challenges involving affordability, risk and Consumer Duty. We innovate for customers and mortgage brokers in need, where others don’t – like with LiveMore’s current mortgages ‘up to’, ‘into’ and ‘in’ retirement. LiveMore is an innovative company with ambitious plans, and we know that our people are the key to achieving our goals. As evidence of our growth, last year, we were recognised as one of the Top 100 Fastest Growing Companies in the UK by the Business Leaders 500 and we will lend in excess of £600m this year. We live by four core behaviours that shape our culture and guide our success: • Commitment – going the extra mile for brokers, customers, and colleagues., • Agility – adapting quickly, embracing innovation, and staying ahead in a dynamic market., • Humility – valuing collaboration, listening actively, and learning continuously., • Openness – communicating transparently and welcoming diverse perspectives. If these behaviours resonate with you, you’ll thrive here. Purpose Own the end-to-end application journey—from application received to Mortgage Offer issuance—while leading the day-to-day operations of the underwriting team. Drive commercial outcomes by ensuring fair, consistent, and timely decisions, high first-line QA, strong broker relationships, and effective collaboration with Sales. Inspire and influence the team to perform at a level they didn’t think possible, while embedding a culture of accountability, continuous improvement, and high performance. Key Responsibilities • Inspiring Leadership: Motivate and influence the team to exceed expectations, fostering a high-performance culture where individuals achieve results beyond their perceived limits., • Commercial & Operational Leadership: Manage daily workflow, allocate cases, monitor SLAs, and resolve operational issues with a focus on efficiency., • Application Journey Ownership: Oversee full lifecycle from intake to offer, ensuring accurate assessments and timely outputs that support business growth., • Performance Management & Development: Lead, coach, and mentor the underwriting team; set clear objectives, manage performance, and create tailored development plans to build capability and expertise., • Broker Management & Internal Collaboration: Act as escalation point for broker referrals and partner closely with Sales/BDM teams to optimise conversion and broker satisfaction., • First Line Quality Assurance: Conduct and supervise QA checks, root cause analysis, and implement improvement actions to enhance quality and reduce risk., • Risk, Compliance & Controls: Ensure adherence to policy, regulatory frameworks, and exception governance while maintaining a strong control environment., • Process Effectiveness: Review existing processes, identify and contribute towards process enhancement and efficiency Key Performance Indicators • SLA adherence and offer turnaround time, • Broker satisfaction and referral turnaround, • Complaint rate and audit outcomes, • Team performance metrics and development progress, • Commercial Impact: Underwriting decisions that optimise conversion rates Required Skills and Experience • Proven leadership in underwriting and credit operations, with a track record of driving performance within a Specialist Mortgage environment, • Credible technical authority – Proven track record and technical understanding of complex income, adverse credit and non-standard property. Ability to apply judgement, guide and lead where cases fall outside advertised criteria., • Operational Excellence in a Scale Up Environment – Overall responsibility for UW pipelines, SLA’s and overcoming volume-based service demands, • Excellent communicator and able to provide clear and concise recommendations to the Credit Committee at transaction level, ensuring strong rationale provided, • Experience in contract variations such as Porting and Product Transfer and post offer mortgage conditions, • Existing lending mandate essential up to £750,000 in residential lending, • Data Insight – Utilising data to make informed evidence-based decisions, • Experience using AI tools to assist building scalable and efficient Underwriting processes Why Join Us? • Exciting Industry: Work in a cutting-edge environment that’s transforming the lending landscape. We are the proud winners of numerous awards, as voted for by our brokers in 2025., • Career Development: Opportunity to gain hands-on experience and grow with the company as we scale. Benefit from structured quarterly career planning meetings with your Line Manager to support you with opportunities for professional development and promotion., • Dynamic Environment: Join a fast-paced scale-up with a collaborative and supportive culture with the opportunity to make a direct impact. Benefits • Growth Shares – a stake in the company, • 30 days holiday plus bank holidays, • Health cash plan, • Salary Sacrifice pension scheme, • Employee assistance programme, • A supportive and collaborative working environment with a Wellbeing Calendar focused on supporting mental, physical and financial wellbeing

About Tavex Tavex is one of Europe’s largest precious metals and forex dealers who has been established in the gold bullion market for over 30 years. With over 2 million clients annually, we provide our clients with gold and silver bullion from the most established mints and refineries worldwide. We have over 40 offices across Europe with a new head office in London. As we continue to grow in the UK market, we are looking for a dedicated, hardworking E-commerce Packer / Fulfilment Assistant to join the team! The Role: E-commerce Packer/Fulfilment Assistant As an E-commerce Packer, you will play a key role in ensuring our online orders are prepared, packed, and dispatched accurately and securely. This is a hands-on role suited to someone who takes pride in their work, enjoys a structured environment, and understands the importance of precision when handling high-value items. You will work closely with the operations and customer service teams to make sure every order leaves our premises correctly packed, on time, and to Tavex’s high standards. Attention to detail, organisation, and consistency are essential in this role. About you/key skills: · You have excellent attention to detail and take pride in accuracy · You are reliable, punctual, and able to follow processes consistently · You are comfortable working in a fast-paced, task-focused environment · You work well independently but are also a strong team player · You are organised and able to manage repetitive tasks efficiently · You understand the importance of security and confidentiality · You are comfortable with packing, labelling, and handling parcels · Previous experience in packing, fulfilment, warehouse, or logistics roles is a bonus but not essential A day in the life · Accurately picking and packing online orders for dispatch · Ensuring all items are packed securely and in line with company procedures · Checking orders carefully to ensure correctness before shipment · Labelling parcels and preparing orders for courier collection · Maintaining a clean, organised packing and storage area · Reporting any discrepancies, damaged items, or stock issues to the operations team · Supporting operations with tasks as required Benefits • Competitive salary, • 25 days annual leave plus 8 bank holidays, • Company lunch on Friday when company targets hit, • Vitality Health Care, • Travel opportunities