Head of operations jobs in London - Page 6Create job alerts

A leading proprietary trading firm is seeking an experienced Head of Trading to lead and expand its global crypto trading operations. This is a senior leadership role with full ownership of trading strategy, execution, and risk management, offering the opportunity to shape the firm’s crypto trading vision and scale a high-performance team in a fast-moving market. Responsibilities: • Oversee and grow the firm’s spot, derivatives, and structured product trading across centralized and decentralized venues., • Lead the design and execution of systematic and discretionary trading strategies, ensuring strong risk-adjusted performance., • Manage daily trading operations, including capital allocation, risk oversight, and execution quality., • Collaborate closely with quantitative research, technology, and data teams to enhance trading systems, analytics, and automation., • Build and maintain key relationships with exchanges, liquidity providers, and counterparties., • Recruit, mentor, and manage a team of traders and researchers, fostering a high-performance and collaborative culture. Requirements: • 10+ years of trading experience, with a proven track record in crypto or digital asset markets., • Strong understanding of market microstructure, liquidity, and execution dynamics across centralized and decentralized exchanges., • Demonstrated success managing trading PnL and scaling profitable strategies., • Experience leading teams and building trading desks within a proprietary or hedge fund environment., • Technical fluency and ability to work closely with quant and engineering teams., • Excellent leadership, communication, and decision-making skills.

Overall Purpose of the Role To undertake a range of compliance responsibilities including advisory activity with BMS Group’s [BMSG] Specialty Business with a view to ensuring that Business Unit(s) [BU]; • Implement Regulations in a timely, efficient and operationally sound way;, • Where applicable, monitor and deliver good customer outcomes;, • Meet commercial goals and objectives while operating within regulatory risk appetite, adhering to relevant policies and procedures with exceptions appropriately managed and resolved, and;, • Enjoy open, trusted and mutually beneficial relationships with the compliance function. To preserve the separation between advisory and monitoring roles there is no monitoring responsibility or activity carried out by the role holder. Responsibilities & Accountabilities • Act as trusted advisor on Regulatory matters to the UK Specialty business, working alone or with others advising and guiding the businesses., • To undertake horizon scanning activity with a view to identifying new and amended regulatory requirements; to determine applicability; and reach agreed solutions with the Business, ensuring they are implemented and embedded in an effective and timely way., • To advise BU’s on the impact of strategic changes and initiatives including new teams, product lines, services and distribution methodologies and assisting with formulating compliant responses., • To assist in onboarding new teams, ensuring that existing processes are properly implemented and new ones developed as required., • To assist the business in resolving ad-hoc regulatory issues as they arise including complaints, audit findings & breaches., • To assist the business in analysing, interpreting and formulating actions in response to the results of Quality Assurance activity undertaken in Line 1, 2 and 3., • To meet with the UK Business leadership & team(s) outside of regulatory implementation and query resolution to understand business strategy, goals and issues and identify matters that may impact Regulatory profile., • To co-operate with Line 2 & 3 audit functions as required in carrying out their activity., • To co-operate with the UK Risk function in their efforts to ensure that Regulatory Risk is appropriately identified, measured, reported on and controlled., • To assist in the design and delivery of Regulatory training., • To assist the Head of Financial Crime implementing policies and procedures, remediating breaches and resolving queries., • To assist the Global Head of Compliance in producing reports for relevant Boards and Committees of same., • To assist in preparing responses to Regulatory enquiries (including s.165 / s.166 requests and Dear CEO letters)., • To otherwise act as a UK Regulatory subject matter expert and point of referral for the Compliance team; and support, coach and advise other members of the Compliance team towards achieving their objectives. Key Stakeholders include: • Group Head of Compliance, • BMS Group UK CEO, other SMF and AP holders, • UK Business Operations and Risk functions, • Compliance Analysts, • Regulators Experience Required: • Extensive compliance experience gained within the FCA environment and the London market., • Working knowledge of International regulatory requirements and financial crime., • Thorough understanding of the FCA's Sourcebooks as applying to Insurance Intermediaries. Personal Skills Required: • Forward thinker and planner; proactive and uses own initiative., • Positive team player, willing and able to assist with the full range of team activities and all levels of staff., • Gains clear agreement and commitment from others by persuading, convincing and negotiating., • Able to balance commercial and regulatory requirements., • Experience in presenting and discussing information in a logical, professional and objective manner (keeping issues as simple as possible) and managing discussions to effectively build consensus and drive actions., • Strong project management and team working skills., • Fast learner, able to absorb information quickly and share understanding., • Able to pick up new systems, regulation and ways of working quickly., • Ability to communicate simply, concisely, clearly and effectively (both written & verbal)., • Able to build trusted and open relationships with all levels of management., • The ability to understand a wide range of business processes and systems., • Good organiser, able to prioritise and meet deadlines., • Attention to detail and accurate record keeping., • IT skills as required.

Head of Commercial - Infrastructure/M&E Experience Required MRICS/CIOB Location: London (On-site) We are seeking an experienced Head of Commercial with a strong background in quantity surveying and senior-level commercial leadership on large-scale infrastructure projects. This role demands a deep understanding of complex commercial environments, ideally with prior exposure to Mechanical & Electrical (M&E) elements due to the technical nature of the works involved. Key Responsibilities: * Lead and develop a high-performing commercial/QS team * Oversee all aspects of commercial strategy, risk, and governance * Manage contract negotiation and compliance (primarily NEC forms) * Provide commercial support to work-winning and tender activities * Collaborate with finance and delivery teams on forecasting and performance reporting * Drive best practice across commercial operations and team development Requirements: * Proven experience in a senior Commercial or Quantity Surveying leadership role * Strong background in M&E (Mechanical & Electrical) commercial/QS management * In-depth understanding of NEC contracts and construction law * Excellent stakeholder and client management skills * Degree qualified with professional membership (RICS, CIOB, or equivalent) * Sub-contracting into Tier 1 contractor experience (highly desirable) This is a strategic, hands-on role with immediate impact.

Claims Operations Assistant Department: UW Oversight Employment Type: Permanent - Full Time Location: London UK Reporting To: Head of Claims Management Description To provide administrative support for the oversight of all Asta managed syndicates, to include the production and distribution of Claims MI, liaison with syndicates on data required from them, coordinating all DCA audit activity, and supporting the onboarding and approval of new DCA firms. Your New Role • Facilitate all market coordinated DCA audits in DAM and solo audits: This involves organising and overseeing audits of Delegated Claims Administrators (DCAs) both in the Delegated Authority Management (DAM) system and individually, ensuring compliance and performance standards are met., • Run Weekly Syndicate Performance Metrics and engage syndicates where required: This task includes generating weekly performance reports for syndicates and interacting with them to address any issues or areas for improvement., • Run the Monthly & Quarterly performance data reports for syndicates: This involves compiling and analysing performance data on a monthly and quarterly basis to provide insights and track progress over time., • Manage the creation and storage of Claims Handling Licences for all syndicate claims staff: This task includes issuing and maintaining records of licenses for claims handling, ensuring that all syndicate claims staff are properly authorised., • Registration of new DCA relationships with Lloyd's: This involves registering new relationships with Delegated Claims Administrators with Lloyd's, ensuring all necessary documentation and approvals are in place., • Recording and ensuring syndicate completion of all large claims movement reports (FRCN): This task includes tracking and verifying that syndicates complete reports on significant claims movements, ensuring accurate and timely reporting., • Arrange ECF and CRS access for all new syndicate claims staff: This involves setting up access to the Electronic Claims File (ECF) and Claims Reporting System (CRS) for new claims staff, ensuring they have the necessary tools to perform their duties., • Strong organisational skills with the ability to manage multiple tasks: Demonstrates the ability to stay organised and handle several tasks at once, ensuring that deadlines are met and work is completed efficiently., • Effective communication skills, both oral and written: Possesses the ability to clearly express ideas and information in both spoken and written forms, facilitating smooth communication with peers and supervisors., • Ability to collaborate with individuals at all levels and build strong relationships: Excels in working with others, establishing strong relationships with colleagues and external partners through effective teamwork and interpersonal skills., • Capability to work independently within established guidelines, with the ability to seek guidance when needed: Shows the ability to work autonomously within defined boundaries, exercising independent thought while knowing when to ask for help or escalate issues., • Willingness to learn and apply developing expertise to solve problems: Demonstrates a proactive approach to learning and applying new knowledge and skills to identify and resolve issues effectively.Key technical skills, knowledge and professional qualifications, • Basic understanding of insurance or claims processes: No prior work experience is required, but any exposure to insurance or claims handling through internships or part-time jobs would be beneficial., • Willingness to learn about claims handling matters: While in-depth technical claims experience is not necessary, a keen interest in understanding the basics of claims processes is advantageous., • Commitment to professional development: While Cert CII qualification is not required, a willingness to pursue professional studies in insurance (such as CII) is encouraged., • Familiarity with Lloyd's and/or London Market claims processes: Basic knowledge of these processes is helpful, but not essential. Training will be provided., • Join us and enjoy our ever-evolving benefits, including but not limited to:, • Reward platform - discounts for over 800 retailers, • 25 days holiday (rising with service), • Well-being centre, • Recognition programme, • Family friendly employer, • Pension - company contribution at 10%, • Life Assurance (10 x basic salary), • Private medical with an annual health check, • Development, training, and professional qualification, • Employee volunteering programme

Data & Insight Engineer Salary: £55,000-£60,000 + Share Options + Biannual Bonus Location: Central London (3 days in office) About the Company/Role Fast-growing food-tech scale-up founded by leaders from high-growth consumer brands. They work with and scale independent food brands using data to identify demand, optimise locations, and support brand expansion through a proprietary tech platform. The Data & Insight Engineer will report to the Head of Analytics and work cross-functionally across data, engineering, and marketing teams to enhance data infrastructure and insight delivery. Role and Responsibilities • Build and maintain reliable data pipelines using GCP and orchestration tools., • Automate data processes and improve accessibility across the business., • Collaborate with marketing and operations to translate data into actionable insight., • Support analytics projects focused on brand performance, customer engagement, and operational efficiency., • Contribute to ongoing platform development and performance tracking. Skills and Experience Required • 2+ years’ experience in data or analytics engineering., • Strong SQL and Python skills., • Experience with GCP (Cloud Run, DataForm), Mage OR Airflow., • BI/visualisation experience (any modern tool)., • STEM university degree., • Comfortable in a fast-paced, hands-on start-up environment. Additional Info: Sponsorship available after 6 months (must have interim right to work for the first 6 months). For example, if you are on a Skilled Worker Visa now and will require this new company to sponsor you from the start of your contract, this will not be suitable. Apply below!

The Senior Process Quality Excellence Specialist (SPQES) will support the Head of Process Quality Excellence (HPQE) for GCSO in developing and maintaining its clinical quality systems/procedures and ensuring quality and compliance risks are appropriately identified and mitigated. Activities include all aspects of clinical studies that are managed by Global Clinical Sciences and Operations (GCSO) and requires a focus on Good Clinical Practice (GCP), Good Laboratory Practices (GLP), and Pharmacovigilance (PV) regulations and guidance. Responsibilities: • Support the HPQE in GCSO quality and compliance infrastructure development; assist with creation/revision of appropriate quality and compliance policies, Standard Operating Procedures (SOPs), processes, and best practices as needed., • Work in collaboration with Global Quality, Patient Safety, Regulatory Affairs, strategic partners, and other stakeholders to ensure compliance with International Council for Harmonization of Technical Requirements for Pharmaceutical for Human Use (ICH) GCP, GLP, PV and relevant local and international regulations and to ensure inspection readiness., • Lead and drive GCSO Inspection Readiness Activities across all GCSO functions working closely with the relevant inspection team(s)., • Participate in Audit and Inspection planning with Global Quality, • Represent or ensure GCSO representation including preparation during audits/inspections, • Support GCSO staff with audit/inspection responses, where required. Requirements: • 8+ years of pharmaceutical experience, preferably in a global Quality Assurance or a Clinical Development setting., • In depth experience of GCP and GVP, including hands on experience in global GCP audits and/or inspections., • 2+ years of experience in SOP writing essential.

AI Infrastructure Engineer Location: London (Hybrid – minimum 3 days/week onsite) Salary: Up to £80k + potential share options About the Role 🧠 A fast-growing UK tech group is looking for a hands-on AI Infrastructure Engineer to design and build the systems connecting core platforms (CRM, data lake, business tools) into a unified, AI-ready architecture. This is a greenfield build role — you’ll wire together SaaS tools, automate data flows, and shape the internal AI platform powering future automation and AI copilots. Why This Role Is Different? • Greenfield AI infrastructure: build the foundation from zero, • Direct access to decision-makers: no layers of product/PM slowing you down, • Ownership & growth: clear path to Head of AI Infrastructure / AI Platform Lead, • Hybrid London office: minimum 3 days onsite, hands-on role, fast-paced environment What You’ll Do 🔧 • Design and implement end-to-end data pipelines linking core platforms (CRM → data lake → AI systems), • Architect schemas and transformation layers optimized for analytics, automation, and AI workflows (RAG/internal copilots), • Build Python and API integrations, using low-code/no-code tools (Zapier, Make, Matillion) where it speeds things up, • Prototype internal automations and AI-driven tools to streamline operations and M&A integration processes, • Monitor, ensure reliability, and scale integrations and pipelines, • Document and modularize infrastructure for future AI engineers ✅ Must-Haves: • Python & SQL experience, • Data engineering skills: pipeline design, data modeling, schema development, • Experience with API integrations, webhooks, and low/no-code automation tools (Zapier, Make, Matillion), • Comfortable in AWS or Azure environments, • Pragmatic, hands-on builder: you ship fast and iterate, rather than waiting for perfect architecture ✨ Nice-to-Haves: • Experience with CRM platforms (Zoho, HubSpot, Salesforce) and scripting, • Familiarity with Snowflake or modern cloud data warehouses, • Awareness of LLM APIs, RAG concepts, or AI workflow orchestration Who You Are 🎯 • Early-career to mid-career (2–6 years experience), eager for ownership and growth, • A pragmatic builder who enjoys wiring systems together and making data flow end-to-end, • Hands-on, execution-focused, and comfortable shipping fast rather than waiting for perfect architecture, • Curious about AI and automation, with experience or interest in RAG, internal copilots, or AI workflows, • Able to communicate clearly with technical and non-technical stakeholders 📩 Interested? If you’re a Python + data + integration engineer who enjoys building AI foundations rather than just maintaining systems, apply now — this role puts you at the centre of a real AI transformation, with your fingerprints on the whole stack.

Finance Graduate Trainee Product Control About the job The role sits in Product Control which is part of the Finance function at the Bank and acts as an independent control function to help ensure the integrity of the Bank's financial statements through preparation and independent verification of the daily and monthly Profit and loss account, balance sheet reconciliation and substantiation, and valuation (price) testing of trading inventory. At its core it involves preparing daily P&L reporting for a trading desk or group of trading desks within a specific asset class (e.g. Precious Metals or Credit Trading) The role also involves month-end reconciliation between reported P&L and the official books and records and price testing of inventory to ensure that the carrying value of a trading book's inventory has been independently verified. In addition, the role also involves the preparation and development of Management Information (MI) and also has a project based component, e.g. involvement on the implementation of new systems or processes in the Bank. As a Product Controller, you will work in close contact with the Front office trading functions as well as other support departments such as Risk and Operations, allowing you to understand why and how a bank trades on a daily basis. The Product Control department is part of the wider Finance division within ICBCS, with all staff based in London. The department itself is organised into four distinct teams: P&L controller role - Is responsible for the day to day and month end P&L reporting and control of one or more of the desks within the Front office business areas. Balance sheet and revenue control role - is responsible for the accounting integrity of the SAP General Ledger MI role - Is responsible for the day to day and month end MI reporting and central controls performed by the team, as well as aid in the development of Product Control MI and KRI frameworks. Independent Price Verification role - Is responsible for the daily and monthly independent price testing verification of one or more of the Front office business areas. What you'll be doing • Production of the Daily profit and loss (P&L) accounts from trading activity, including:, • Validating the P&L to the P&L attribution received from the Trading or Risk systems;, • Understanding the drivers of the P&L, based on knowledge of Risk exposure and market movements;, • Raising appropriate P&L adjustments and providing appropriate adjustment commentary and classification to aid the managerial review of the adjustments., • Comparison and analysis of Front office end of day estimates to actual P&L, providing analysis once relevant thresholds have been exceeded, • Providing daily commentary on P&L once relevant thresholds have been exceeded, • Providing fortnightly, monthly and year to date P&L commentary, outlining the material P&L drivers in the period, • Help ensure an overall strong and efficient control environment to minimise operational risk, • Assisting in daily Risk reporting, through back testing signoff to help validate the accuracy of value at risk calculations, • Balance sheet and P&L validation ensuring completeness, accuracy and integrity of the Bank's accounting ledger via reconciliations, posting ledger entries and attestation, • Provide analysis and information in response to ad hoc requests from the various internal and external stakeholders (e.g. Front Office, Head office, internal/external audit functions), • Provide department specific input and participate in testing and implementation of the Bank's strategic initiatives In addition, there is an expectation to: • Identify and flag to Management any issues encountered (accounting, booking, valuation, processes etc) before they become major issues, and suggest ways to remedy where feasible This Analyst role falls under the Finance graduate trainee programme and the Bank envisages that for the first 36 months of your employment (until graduation) you will participate in this scheme. Under the scheme the role involves cross training and rotation opportunities across the different disciplines within the team as well as other Finance areas and there also is an expectation that graduates study towards and complete a relevant professional qualification (such as CIMA or ACCA) offered by the Bank. What you'll need to be successful Preferred Qualifications and Experience • Degree educated with strong academic background, • Previous experience working in Financial Services is desirable although not required, • Basic financial instrument knowledge would be beneficial The role would suit someone who: • Prefers a day to day role with a set schedule and relatively stable workload, • Prefers working in a controlled environment and operating in accordance with agreed policies and procedures, • Has an affinity for accounting concepts (including willingness to study towards an accountancy qualification), • Is a good communicator and enjoys working collaboratively across a range of stakeholders in a multicultural environment, • Is self-driven and has a natural curiosity and desire to learn, • Is organised and can prioritise and attend to a number of tasks at one given time, • Emphasises great attention to detail, • Has good problem solving/analytical skills, • Prefers a role with a very varied workload and a more flexible schedule, • Wants to express their creativity and prefers to innovate rather than following set processes, • Prefers to work independently and has difficulty working in a team, • Has difficulty working in a traditional hierarchy ICBC Standard Bank Plc (ICBCS) is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and markets. We benefit from a unique Chinese and African parentage and an unrivalled global network and expertise. We're headquartered in London, with operations in Shanghai, Singapore and New York. We're a diverse and close-knit global team. We put people first, giving talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise and realise their potential. Our vison statement, "Be Yourself, Succeed Together" underpins our drive for an open and transparent culture which values difference, enabling everyone to thrive whilst being themselves. We have an active E, D&I forum and we're growing other employee network groups, including for women and neurodiversity. We're committed to the principle of equal opportunities. All applicants will be treated equally and will be considered on their merits and skills without discrimination. What's in it for you? • Financial market-based pay based on skills and experience, discretionary annual bonus, pension contribution 10% (employee contribution 5%), travel insurance, life assurance and income replacement insurance., • Hybrid working the option to work remotely up to two days per week, depending on the role., • Family - 6 months fully paid maternity leave and enhanced shared parental leave. Coaching for family leave returners and access to emergency care via My Family Care. Miscarriage and menopause policies., • Wellbeing - private medical insurance, Bike2Work scheme, health and fitness subsidy, holiday exchange and an Employee Assistance Programme., • Community paid volunteering leave and Give As You Earn scheme. Vibrant CSR and engagement forums and fundraising for our charity partners. ICBCS has appointed Robert Walters Outsourcing (RWO) to manage its recruitment process and Preferred Supplier List (PSL). Unsolicited CVs sent directly to ICBCS or its staff from non-PSL agencies will not be accepted and no fees will be paid for such submissions.

Civil, Structural, Architectural QA/QA Engineer – London Data Centre My client is a first-generation construction company with operations across Ireland, UK and Northern Europe. We specialize in Critical Environments such as Data Centres, Life Sciences, Aviation, High Value Manufacturing and Critical Logistics. They are currently seeking experienced and talented QA/QC Engineers to join our high performing project team in North London. If you would like to join a company who wins high profile projects with blue chip clients and if you enjoy working in a stimulating environment, then this is the company for you. REPORTING TO: Project Manager Purpose of Role Work with the Project Team and Client representatives to ensure the quality and workmanship of every activity meets and exceeds expectations through a thorough knowledge of all phases of construction relating to the project. Role Responsibilities • Develop and be responsible for all QA/QC documents for the entire project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/ observations, permanent materials delivered and other QA/QC documents., • Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods ensuring high standards of quality are maintained for all processes., • Review the quality of all materials at the site and ensure compliance with all project specifications and quality collaborate with the Procurement Department and Project Team for all material procurement and maintain a high quality of materials., • Supervise the effective implementation of all test and inspection schedules and ensure adherence to all procedures and coordinate with various teams to perform quality audits on processes., • Assist with training to ensure that all employees have sufficient knowledge of all quality standards and ensure compliance to all quality manuals and procedures and collaborate with contractors and suppliers to maintain the quality of all systems., • Ensure sufficient quality processes are in place to manage the lifting of all materials and equipment and also the storage of all hazardous materials. Perform quality audits as per the required schedule., • Regularly analyse all products and non-conformance processes, including the evaluation of all documents to ensure that they meet quality requirement. Prepare monthly reports to evaluate performance., • Develop a robust system to Review and monitor all project activities, completing analysis to ensure all processes and work completed meet quality requirements., • Work closely with the Project Team to manage all work methods. Maintaining knowledge on all quality assurance standards and monitor continuous application for all quality assurance processes, recommending corrective actions as required., • Work closely with H&S Team to ensure that method statements are in place for all activities including risk assessment and job safety environmental analysis., • Develop an Inspection Test Plan and Checklist based on specifications of the project., • Liaise with the Project Team for submission of material submittals to the Client Team., • Coordinate with the Client Team in relation to all audits/site inspections. The Candidate • Third level qualification in Engineering or related discipline., • Minimum of 5 years’ experience in construction/engineering, • Excellent ability to work in a cross-functional team environment., • Extremely detail oriented with well-developed trouble shooting skills., • Excellent organisation and time management skills, • Excellent IT Skills, • Knowledge of all relevant building and quality regulations, • Excellent communication skills, both written and verbal. Career Path Our client implement a highly structured professional development programme (PDP) and mentoring programme which has been the foundation to our success. As a QA/QC Engineer, the operational career path for highly performing individuals is to progress to Senior QA/QC Engineer, to QA/QC Manager to Head of Quality. However, this is just one of many possible directions – our client supports diverse career trajectories, allowing individuals to explore opportunities across departments based on their interests and strengths.

Sous Chef - Harlequins | Twickenham £42,000 per annum plus benefits We’re on the hunt for a talented and driven Sous Chef to bring their culinary expertise to one of the most iconic venues in sport - Harlequins RFC in Twickenham. As part of Levy, the market leader in sports and event hospitality, you’ll play a key role in delivering exceptional food experiences to fans, guests, and clients alike. From matchdays to private events, you’ll be responsible for upholding the highest standards of food quality, safety, and consistency, while supporting the Head Chef in menu planning, team supervision, and kitchen operations. If you thrive in a fast-paced, high-profile environment where teamwork and passion are at the heart of everything, this is your next step. Responsibilities • Ensure Consistent Food Quality: Maintain high standards of food preparation, presentation, taste, portion control, and allergen awareness across all stages of service., • Support Food Safety & Compliance: Adhere to HACCP procedures and food safety regulations, including temperature checks, hygiene, and correct food storage practices., • Efficient Kitchen Operations: Cook and serve food efficiently, minimising waste, meeting production schedules, and maintaining clean and organised workstations., • Teamwork & Supervision: Support the head chef in managing kitchen sections, supervising junior staff when needed, and promoting clear communication with front of house teams., • Menu Planning & Cost Control: Assist in developing and costing menus to meet operational targets and ensure cost-effective delivery., • Stock & Equipment Management: Check deliveries, report quality issues, and maintain kitchen equipment through proper use and care., • Health & Safety Compliance: Follow fire, safety, and PPE procedures; report hazards or incidents, and contribute to a safe working environment., • Minimum 3 years’ experience in a comparative role., • Strong, quality operational experience with a passion for F&B., • Articulate and numerate. Able to accurately prepare quotes and reports., • Awareness of government legislation, including health and safety., • Computer literate, with experience and an understanding of restaurant/bar software., • Proven experience working on large events in a high-volume team., • Strong passion for hospitality, food, and exceptional customer service., • Healthcare & Wellbeing - Medicash health benefits (including dental, mental health & optical for you and up to 4 children), free annual health check with Aviva Digicare, discounts at Nuffield Health & Pure Gym, and access to our Employee Assistance Programme., • Exclusive Perks & Discounts - Save on entertainment (up to 55% off cinema tickets), shopping (up to 15% off), Vodafone plans, and travel with top providers such as TUI & Expedia., • Workplace Benefits - Meals on duty, pension scheme, life assurance, and professional subscriptions paid., • Leave & Family Support - 23 days + bank holidays, your birthday off, extra leave after maternity return, a day off for your baby’s 1st birthday, and a holiday purchase scheme. Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. Why Join Us? At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual’s unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.

Senior Sous Chef - Kia Oval £46,000 - 40 hours per week Overview: The Kia Oval is an international cricket ground in Kennington, in the London Borough of Lambeth, South London. The Oval has been the home ground of Surrey County Cricket Club since it was opened in 1845. It was the first ground in England to host international Test cricket in September 1880. The final Test match of the English summer is traditionally played there. The Kia Oval is a very busy venue Surrey men’s and women’s teams play a huge amount of cricket there alongside the likes Oval Invincibles and England Cricket. Key Responsibilities The Position: As a Senior Sous Chef, you will play a crucial role in supporting the Head Chef in delivering high-quality dishes during cricket events, including county matches, hundreds, international’s and T20s. You will oversee kitchen operations, manage kitchen staff, and ensure that all culinary activities meet the highest standards of quality and hygiene. • Assist the Head Chef: Support the Head Chef in all kitchen operations during match days, ensuring smooth and efficient service., • Food Preparation: Prepare and present high-quality dishes in line with company guidelines and match day requirements., • Menu Development: Collaborate with the Head Chef to develop and refine menus tailored to cricket events., • Staff Management: Supervise and train junior chefs and kitchen staff, ensuring effective communication and teamwork., • Inventory Management: Order and maintain inventory of food supplies, ensuring all ingredients are fresh and available., • Quality Control: Monitor the quality of food products used for cooking and ensure adherence to health and safety standards., • Innovation: Implement innovative recipes and presentation techniques to enhance the culinary experience for guests., • Compliance: Ensure compliance with all health and safety regulations within the kitchen area. Specific Responsibilities: Match Day Operations: • Coordinate with the Head Chef to plan and execute match day menus., • Ensure timely preparation and delivery of meals for players, staff, and VIP guests., • Lead and motivate the kitchen team during high-pressure match days., • Conduct regular training sessions to improve skills and maintain high standards., • Conduct regular quality checks on food preparation and presentation., • Ensure all dishes meet the established standards of taste, texture, and appearance., • Collaborate with the Head Chef to create innovative and appealing menus., • Adapt menus based on seasonal ingredients and dietary requirements., • Monitor stock levels and order supplies as needed., • Manage inventory to minimize waste and control costs., • Ensure all kitchen activities comply with health and safety regulations., • Maintain cleanliness and hygiene standards in all kitchen areas., • Liaise with other departments (e.g., event management, hospitality) to ensure seamless service., • Communicate effectively with the Head Chef and kitchen staff to coordinate tasks., • Interact with guests to gather feedback and ensure satisfaction., • Address any issues or complaints promptly and professionally., • To be a team player, assisting other team members when necessary., • To compile all food orders for sections under your supervision, ensuring food standards and cost are agreed with the Head Chef; to ensure stock, deliveries and wastage are all checked and recorded in line with company and food standards., • To adhere to the company’s Hygiene, Health and Safety policies., • To rigorously follow the company cleaning schedules., • To take responsibility for contributing towards your own development with the guidance of the Sous / Head Chef and attend training courses as identified., • To show commitment to company values in all aspects of your role., • To act as a positive ambassador for the business., • To attend to any reasonable request made by the client or Management., • To attend training sessions when required.

The Head of Commercial Operations will work in close partnership with members of the School Leadership Team and will report to the Director of Finance. The successful candidate will have a proven track record of success in a commercial leadership role in a not-for-profit sector, such as property, ho

The Head of Revenue Operations will be responsible for owning the systems, processes, and reporting that enable scalable, predictable growth across our go-to-market (GTM) teams. Founded in 2015 by Italian digital innovator Carlo Gualandri, Soldo is headquartered in London, with offices in Dublin, Mi

Our client, an international membership organisation, is seeking an experienced and dynamic Interim Head of Membership and Education to lead their membership and education operations on an interim basis. Interim Head of Membership and Education (6 months, PAYE). Overseeing daily operations of the Me

Are you an experienced leader in travel sales and operations? We're looking for a dynamic Head of Global Groups Division to lead a growing international team and shape the future of this well-established DMC's global services. Travel to destinations to monitor supplier standards. Proven leadership i

The Concept: European group making their first UK launch with big plans. Premium product, accessible price point, personal yet informal service. First of three sites set to open over the next two years – huge growth potential. The Role: We’re looking for a hands-on, ambitious GM to lead this launch from day one. You’ll work directly with the Founder and Head of Operations, shaping the business and driving product, people, and service. Plenty of creativity, collaboration with the Head Chef, and freedom to make this your own. High-energy environment – you’ll be touching tables, inspiring the team, and leading by example. French speaking is a huge plus. WSET Level 2 knowledge desirable. The Person: • Currently killing it in a GM role, ideally 2+ years’ experience, • Loves restaurants, training and development, and delivering outstanding guest experiences, • Comfortable working in Paris for a month to embed the concept, • Flexible, entrepreneurial mindset, wants to grow into Operations long term, • Excited by new openings and working closely with founders, • Passionate about premium product and wine How to Apply: Drop Kate an email at Kate at COREcruitment dot com

Head of HR and Operations – Female applicants only* Contract: Permanent, 4days/week (1-2days/week in the office, central London) Salary: £50,000 - 55,000 (FTE) Are you an experienced HR and Operations leader looking to make a real impact in a values-driven organisation? We are working with a highly respected not-for-profit who are seeking a Head of HR and Operations to lead their people, IT, and facilities functions at a time of growth and transformation. The Role: Reporting directly to the Executive Leadership Team, this is a pivotal role shaping the organisation’s future. You’ll lead HR strategy and practice, ensuring robust policies, processes, and people development across the organisation. Alongside this, you’ll oversee IT systems, cyber security, facilities management, and compliance — creating the infrastructure needed for the organisation to thrive. Key responsibilities: • Driving HR strategy, talent development, inclusion, and staff wellbeing., • Leading on operational processes, including IT systems, cyber security, and data compliance., • Overseeing facilities, health & safety, and office infrastructure., • CIPD Level 5 (Chartered Membership desirable)., • Proven HR leadership experience, ideally within the not-for-profit or charity sector., • Strong knowledge of employment law, HR best practice, and leading change initiatives., • Awareness of IT, facilities, and health & safety management., • Excellent communication skills, with the ability to inspire, collaborate, and influence., • A genuine commitment to equality, diversity, inclusion, and values-based leadership. The opportunity: • A senior leadership role with real scope to shape strategy and culture., • The chance to work in a purpose-led organisation with a strong mission and impact., • Flexible and supportive working environment. This is a unique opportunity to combine your HR expertise with operational leadership, supporting an organisation through a key stage of its journey. *Please note: This is a female-only role under the Equality Act 2010, Schedule 9,

Summary Frameworks is a growing, design-led workspace company known for creating distinctive, boutique office environments across London. We’re now looking for a Sales Associate (or Sales Manager, depending on experience) to join our small, specialist team. This is an exciting opportunity to step into a fast-moving, high- impact role with direct access to senior leadership, including one-to-one training and mentorship from our Head of Sales. You’ll be central to driving occupancy and revenue across a £10m portfolio, with the chance to progress quickly as the business grows. This is a varied, hands-on role that blends relationship-building, strategy, and deal-making with sales operations and admin. You’ll take over the day-to-day running of our sales function – responding to enquiries, booking and hosting tours, updating our CRM, and moving prospects through a long sales cycle from start to finish. Our product is a high-ticket item, and success relies on confidence, showmanship, and commercial instinct. For someone eager to learn, grow, and make their mark, this role offers exposure, autonomy, and real responsibility from day one. Key Responsibilities Lead Management and Sales Tours • Respond quickly and thoughtfully to inbound enquiries from brokers, our website, and direct leads, • Qualify prospects, understand their needs, and book in workspace tours, • Start by shadowing the senior sales team on viewings, with the aim of leading, • your own tours in short order Client and Broker Relationships, • Build rapport with existing clients, assist with renewals, and spot opportunities to upsell or cross-sell, • Nurture relationships with our network of 300+ agents and brokers, • Help promote our spaces and keep the market informed of what’s available CRM & Pipeline Management • Keep our CRM clean, current, and well-organised—log every interaction and keep the sales process moving, • Support with weekly pipeline reports and deal tracking. Business Development • Support outbound sales campaigns—reaching out via email, phone and LinkedIn to drive new interest, • Build and maintain a healthy pipeline of qualified direct opportunities What we can offer Variety & Exposure - you’ll be part of a lean, ambitious team—meaning you’ll get hands-on experience across multiple areas of the business, far beyond a typical sales role. Real Growth - with direct access to leadership and a clear path for progression, you’ll have the chance to step up quickly and shape your own career. Make an Impact - we value initiative. Bring ideas, implement them, and see their effect across the whole organisation. A Proper Challenge - we’re growing fast, which means things move quickly. If you thrive in a dynamic, ambitious environment, you’ll fit right in. A Competitive Package • £32–35k base salary (depending on experience), • Uncapped commission structure, • 25 days holiday, • Private healthcare, • HQ in the heart of Soho, • Monthly team excursions and socials About Frameworks Frameworks create managed office space with an obsessive approach to design and customer service. We believe that a better workspace leads to better work. Our footprint stretches across 12 London locations, from Spitalfields in the East to Hammersmith in the West. We work with organisations across a wide range of sectors; from global consultancies and scale-ups to political parties and NGOs. We’re not merely a bricks and mortar business, we’re a premium service provider where our team takes care of every bill, spill and coffee machine warning light. We’re obsessive about workspace and have spent the past 8 years refining our formula for the perfect office.

HR Operations Manager / HR Shared Service CentreLondon (Hybrid - 3 days in office minimum)Insurance Broker£55-65k + benefits About the Role Seeking a highly organised, process-driven HR professional to lead and centralise our HR administration and advisory support across our UK operations. With a workforce of approximately 1,500 employees and Workday in place, we are looking to improve the rigour, consistency, and efficiency of our HR service delivery. This role will be pivotal in managing and improving HR administrative processes, ensuring fair allocation of work, and supporting the HR team with advisory responsibilities. You'll work closely with HRBPs and Centre of Excellence to ensure a high-quality, compliant, and responsive HR service. Key Responsibilities HR Administration Management • Lead and manage the HR Assistants to ensure consistent, accurate, and timely HR admin support., • Implement and manage a centralised HR admin inbox and fair task allocation system., • Drive improvements in HR admin processes, checklists, and documentation standards., • Ensure compliance and accuracy in all employee lifecycle processes (onboarding, changes, leavers, etc.). HR Partnering & Advisory Support • Provide hands-on support for employee relations cases, including performance management, grievances, and absence management., • Act as a trusted advisor to line managers, particularly in operational and finance teams., • Support the Head of Employee Relations with policy implementation and case management. Workday & Systems • Champion the effective use of Workday, identifying opportunities to streamline processes and improve data accuracy., • Train and support the team in getting the best out of the system. Team Leadership & Collaboration • Provide day-to-day leadership and coaching to the HR Assistants., • Work collaboratively with HRBPs to balance admin and advisory workloads., • Foster a culture of accountability, service excellence, and continuous improvement. What We're Looking For • Proven experience in HR operations, shared services, or advisory roles., • Most recent background in Financial Services, Insurance or Professional Services., • Experience with Work Day., • A background in permanent roles rather than short-term or contract-based positions, to ensure deep understanding of organisational culture and continuity., • Strong understanding of HR administration and employee relations., • Experience managing or leading small HR teams., • Excellent knowledge of Workday or similar HRIS., • Process-oriented with a keen eye for detail, accuracy, and efficiency., • Confident communicator with a collaborative, hands-on approach., • Comfortable working in a fast-paced, high-volume environment., • Full Right to Work in the UK - No Sponsorship offered., • A lateral thinker who can spot inefficiencies and implement practical solutions. Benefits • Discretionary bonus scheme, • 10% company pension contribution, • 25 days holiday (option to buy 5 more), • Enhanced private healthcare, • Cycle to work scheme, • Hybrid working (3 days in office) Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: London (Monday to Friday, office-based) "Please read – this is a little different from an Ops role in the pub sector" A Brilliant Opportunity for a Senior Operator in the Pub Industry We’re looking for a relationship-driven, charismatic leader with a deep knowledge of the pub sector, ideally someone with experience in large pub groups and a strong network of industry contacts. If you’re passionate, innovative, and excited about what the future holds for pubs, this could be the role for you. A dash of sales prowess is a bonus! This London-based position is with a business actively buying and selling pubs across the UK, with offices in London, Manchester, and Glasgow. With continued investment and growth planned, they’re seeking an experienced leader to head up the London office and drive the next stage of development. This isn’t a typical hands-on operations role. It’s commercially focused identifying opportunities, developing partnerships, and supporting the acquisition and sales process. Perfect for someone who has grown through pub or hospitality operations but is now looking for a strategic, Monday-to-Friday leadership role. The business is well-backed, highly ambitious, and planning significant expansion over the next 12–18 months. You’ll work closely with a small team and the wider group to ensure smooth execution of deals, strong regional communication, and strategic input from a true hospitality perspective. The ideal candidate: • Comes from a branded or quality-led pub, bar, or restaurant background, • Has operated at Operations Director level (or equivalent), • Demonstrates proven experience managing teams and growing businesses, • Is commercially astute, relationship-driven, and innovative, • Has charisma and leadership, with the ability to inspire a team and influence stakeholders This is a future MD-level opportunity for someone ready to step away from day-to-day operations and take on a broader strategic leadership position. If you’re based in or near London, love the pub sector, and want a fresh challenge in a commercial and leadership-focused role, we’d love to hear from you. If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills OR call 0207 790 2666

IT Security Manager | Zero Trust, Azure Security, ISO27001 | Global Payments Company • £70–80k base + 10% bonus, • Hybrid in London Join a growing InfoSec team at a pivotal time for a global financial institution. This is an IT Security Manager role with governance oversight, guiding InfoSec operations, mentoring analysts, and translating security frameworks into practical, actionable steps. You’ll influence policy, architecture, and data governance, all while supporting the secure rollout of new banking operations. What you’ll bring: • 5+ years’ experience in InfoSec, IT Security, or operational security in a regulated environment, • Certifications: CISSP or SSCP (or equivalent) required, • Hands-on knowledge of ISO27001 and supporting an ISMS (audit experience useful but not central), • Familiarity with security tools: Azure security, cloud IAM, Defender, web proxy, endpoint detection (CrowdStrike or equivalents), • Understanding of zero trust networks, SSO, and network segregation principles, • Strong communicator: able to advise IT teams on practical security steps, not just theory, • Experience mentoring staff or junior analysts (no direct line management required), • Adaptability to a medium-sized, SME environment What you’ll be doing: • Security oversight: Guide InfoSec operations with practical, hands-on input on incidents and risk mitigation, • Data governance: Drive data protection, labelling, and retention projects using Microsoft Purview, • Third-party risk: Support supplier security assessments and guide analysts’ work (tools like Panorays), • Cloud & architecture: Advise on Azure security, shared responsibility models, and zero trust principles, • ISO27001 support: Maintain ISMS controls and governance, assist with policy implementation, • Mentoring & guidance: Support analysts with technical and governance expertise, acting as deputy for Head of InfoSec when needed, • Project involvement: Key InfoSec input for new market expansion and business initiatives Tech & tools you’ll use: • Microsoft Purview – Data governance and compliance, • Azure (and AWS) – IAM, monitoring, encryption, • Defender, web proxy, CrowdStrike-equivalent – Endpoint & email protection, • Panorays – Third-party risk, • Protecht – Enterprise risk & audit management, • Rapid7 / Armis – Vulnerability management and threat detection Why this role? • Hands-on, high-impact role in a dynamic SME environment, • Influence across security operations, governance, and data management, • Work alongside experienced InfoSec leadership in a culture that values mentoring, collaboration, and ethical practice IT Security Manager | Zero Trust, Azure Security, ISO27001 | Global Payments Company

At Punch we’re aiming to be the 5* pub company. We want to create a world class team where every employee embodies the essence of 5* Partnership. We strive to attract, develop and retain exceptional talent, ensuring each individual experiences growth, recognition and fulfillment in their roles. This job description sets out what we need from you to be successful in your role and what you can expect in return. As Investment Project Manager, my core purpose is to: To lead and deliver investment projects across our Leased & Tenanted estate, enhancing asset value and guest experience while supporting our partners’ long-term success. This role ensures projects are scoped, managed, and executed to a high standard on time, on budget, and aligned with our brand and strategic goals. What you’ll get in return: • Competitive Salary, • Car allowance, • Annual Company Bonus Scheme, • Company pension, • 25 Annual holiday days (Option to buy & sell), • Progression and development opportunities, • Pub discount scheme, • Free pay-day drinks, • Retail & Leisure discount scheme, • Long service awards and much more... Key Accountabilities: • Deliver a successful investment programme within our existing leased and tenanted (L&T) estate, to agreed targets for time, cost and quality, all in line with the agreed investment strategy., • Contribute to the continuous improvement of our investment programme and supply chain – focused on pub design, operational effectiveness, cost engineering & project delivery., • Manage investment budgets and report monthly on performance against budget., • Work closely with the internal team of aligned Operations Managers and Property Surveyors and being closely aligned to the regional strategy of the Property Manager., • Excellent communication with all stake holders, ensuring 5* interaction and handovers., • Reinforce the position of pubs in the community through both our investment design and delivery, using investment to reinforce our company values., • Seek opportunities to innovate through our investments, trial and test new ideas and products, evaluate the benefits to Punch and where agreed, deploy these as ‘business as usual’., • Deliver low carbon and environmentally sustainable principles through our investment activities, minimising the environmental impact of our investments. Technical Skills • Knowledge of the licensed retail sector (operations or estate or multi-site FMCG property experience)., • Capital investment experience covering a range and size of projects., • Detailed knowledge of hospitality design – ability to interpret, influence and suggest design changes., • Ability to travel widely across UK as required by programme of investments., • IT literate – intermediate Word, Outlook and PowerPoint and advanced Excel., • Key behavioural traits required are excellent communication at all levels, planning & organising, negotiation and thriving in a fast-paced environment. Key Stakeholders • Property - Head of Property, Property Manager, Property Surveyor & Property Services., • Operations - Operations Director, Head of Operations, Operations Manager., • Contractors and Designers, • Support Centre functions We Believe In Thriving Together Our business is rooted in partnership and shared success. We recognise excellent performance and celebrate personal wins. We are a business that empowers our People, Publicans and Management Partners to be the best they can be because by working together, we thrive together. We Believe In Doing Well By Doing Good It’s not only what you do, but how you do it that matters. At Punch, positive performance is driven by building trust through open communication and transparency and by putting the needs of people, planet and pub first. We Believe In Pride In Our Stride Our people are what make us. We encourage our Punch family to take pride in their differences, show up as themselves and be unafraid to make things happen and make their mark in the world. We Believe In Delighting Every Guest We’re passionate about hospitality and dedicated to creating exceptional guest experiences that matter. Working together to grow successful pubs, we provide unwavering support that empowers our Publicans and Management Partners to do their best work, ensuring the happiness of every guest.

Ripple⁺ is one of the UK’s fastest-growing wellness brands. Born from personal passion and real need, Ripple⁺ was created with one belief at its core: when rituals feel good, they stick. And when they stick, they transform. We operate across two key categories: • ripple⁺ inhalables: A revolutionary approach to nicotine-free inhalation. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives., • ripple⁺ home: A modern home fragrance solution, including incense, reed diffusers, and upcoming scent innovations that transform spaces with clean, high-quality aromas. ripple⁺ Brand DNA: • Extreme Ownership: Take full responsibility for every outcome within your control., • Pursuit of Quality: How you do anything is how you do everything. Excellence is a habit., • Purpose: Be here because you want to be—we are a passionate long-term-focused team., • Growth Mindset: Embrace continuous learning, resilience, and adaptability to thrive. The Role: We are looking for an ambitious and strategic Head of Sales to drive our retail expansion. This is a high-impact role where you will be responsible for building and executing our retail sales strategy, forging partnerships with key retailers, and increasing our market share in the sustainable consumer goods space. What You'll Be Doing Retail Strategy & Expansion: • Develop and execute a comprehensive retail sales strategy to drive brand awareness and revenue growth, • Identify and prioritize retail opportunities, from major national retailers (e.g., supermarkets, department stores) to independent and specialty stores that enhance brand visibility and reinforce Ripple⁺ as a trusted, design-led brand, • Establish and grow distributor relationships in key markets, driving long-term, profitable business agreements, • Define and implement pricing, promotions, and distribution strategies that maximize profitability and market penetration, • Operate across domestic and international markets, working with founders to define and evolve overall strategic direction Business Development & Account Management: • Pitch and secure listings with major UK and global retailers, negotiating strong terms and long-term agreements, • Build and maintain close relationships with distributors and retail buyers to ensure Ripple⁺ products are well-positioned and supported in-store, • Collaborate with partners on premium shelf space, planograms, and merchandising strategies that drive visibility and sales, • Manage the full sales cycle end to end, from lead generation and pitching to onboarding and long-term growth Sales Performance & Revenue Growth: • Own and deliver on revenue targets within the retail channel, • Monitor sell-through rates, inventory levels, and replenishment, working closely with supply chain and logistics teams, • Analyze sales performance, market trends, and competitor activity to refine and improve retail strategies, • Set and track clear KPIs, using data to inform decision-making and drive growth Team Leadership & Cross-Functional Collaboration: • Partner with marketing and brand teams to create retail-specific campaigns, POS materials, promotions, and activations, • Work with operations and logistics to ensure seamless fulfilment and excellent retail partner experience What We're Looking For: • Entrepreneurial mindset with the drive to build, move quickly, and make things happen, • Proven track record in retail sales leadership, ideally within FMCG, sustainable goods, or premium consumer products, • Strong network and relationships across the FMCG and retail landscape, • Experience in scaling retail sales from the ground up, • Strategic thinker with hands-on execution ability, • Data-driven decision-maker with strong commercial acumen If this sounds like you, please send a cover letter with your CV

The Role Senior Hedge Fund Trade Support Analyst (Multi-Asset class/ strategy with SME experience of Broadridge Paladyne) Martis Search are representing a boutique Mayfair based Hedge Fund to hire a “Senior Hedge Fund Trade Support Analyst.” You must have a very strong trade-life experience, ideally a minimum of 5-8-years Hedge Fund Operations experience and have strong working knowledge of the Broadridge Paladyne OMS. You will responsible for the full trade-life cycle and also Hedge Fund Treasury Operations experience including knowledge of Margining, Collateral Management. Our client is looking for someone for an all-round Hedge Fund Trade Support role, but will be required to be the company’s resident expert with Broadridge Paladyne OMS. At-the-moment, there is no specific and sole internal representative who deals with Broadridge for support for Paladyne. This mean that the chosen incumbent will be responsible for all both major and minor projects relating to Broadridge Paladyne that need attention; this is from both an Operational/ Trade Support perspective, but also from a Front Office Trading perspective too. As well as doing the day-to-day Hedge Fund Middle Office, you will be responsible for all minor and major Broadridge Paladyne related project work, as well being the internal “go-to” person for the Paladyne OMS, as well as the main external “point-of-contact” with Broadridge to ensure that all system changes are done correctly and within a timely manner. You will co-ordinate with both the Head of Operations, COO, Compliance, Legal, Finance and Risk Management teams, as well as all Front Office Fund Managers to ensure their related changes to Paladyne are resolved. This involves prioritising which projects are the most urgent with senior management and ensure that all stakeholders are kept up-to-date with their related requests etc. Salary This is a boutique but top growing Hedge Fund. Our client said that they pay very good salaries and bonuses and would want guidance as to what someone with this specific experience gets paid.

Head of Construction – Renewables / Battery Storage 📍 UK | Hybrid | Senior Leadership We’re representing a fast growing renewable energy platform that’s rapidly building out a national portfolio of grid scale BESS and solar projects. With a strong pipeline moving from development into delivery, they’re now looking to appoint a Head of Construction to lead the build out of their delivery function and ensure projects are executed to the highest standard. This is a strategic leadership role with significant influence over how the organisation delivers, shaping delivery models, building the team, and ensuring the business can scale confidently in a fast-moving market. 🛠 Key Responsibilities: • Define and implement a national construction strategy covering utility scale BESS and solar assets., • Lead all aspects of construction delivery, from contractor mobilisation through to energisation and handover., • Oversee multiple EPC contractors and site programmes across the UK, ensuring alignment on schedule, quality, and safety., • Build and develop a high performing construction team, including site management, engineering, and QA/QC capability., • Introduce best practice systems, governance, and reporting to support scalable growth., • Act as a critical interface between development, grid, commercial, and operations teams to ensure seamless project handover., • Provide senior leadership input on procurement strategy, risk mitigation, and strategic planning. 👤 What We’re Looking For: • Proven track record delivering utility scale renewable energy projects (BESS, solar, HV grid infrastructure, or similar)., • Strong leadership experience managing multi site programmes and EPC partners., • Deep understanding of UK construction delivery, H&S regulations, CDM, and quality management., • Ability to scale teams, implement structure, and drive cultural and operational excellence., • This could suit an experienced Construction Director, or a Senior PM/Delivery Lead ready to step into a true leadership role. This is an opportunity to build a construction function from the ground up, with significant strategic influence and the backing of a well capitalised platform. If you’re looking for a senior leadership position that blends hands-on delivery with real strategic impact, this is it. 👉 If this sounds like you, let’s have a confidential chat. #RenewableEnergy #BESS #Solar #ConstructionLeadership #EnergyTransition #GridInfrastructure #SeniorHiring #UKJobs

Head of People (HR) - 12m FTC - Successful Law Firm - London / Hybrid - £120k-£140k + great benefits We are on the hunt for a CIPD qualified, highly experienced, strategic and operational Head of People (HR) to join a leading London Law Firm on a 12m FTC. Working closely with the HR team, partners and business services leaders, the Interim Head of People & Culture will play a key role in the leadership of the HR function. You will help deliver an ambitious people strategy and foster a high-performance culture whilst ensuring operational excellence. What’s on offer: Our client is offering a competitive salary and core and flexible benefits scheme, which includes 25+ days annual leave, pension scheme, life assurance, private medical insurance, enhanced sick pay and maternity/paternity pay, discretionary bonus, wellness subsidy, childcare vouchers, cycle to work scheme, dental cover and more! Standard working hours are 9.30am - 5.30pm and hybrid working is offered. Key responsibilities as the Interim Head of People (HR) will include: • Overseeing the People and Culture team, providing line management and development, • Acting as the point of escalation for the HR Business partnering, operations, DEI and talent development teams as required, • Acting as a trusted advisor to senior leadership on people-related matters including organisational design, workforce planning and ER, • Ensuring team and company compliance with UK employment law and regulatory requirements on all HR matters, • Developing, tracking and reporting on HR related metrics, • Overseeing the management of the department’s budgets, • Overseeing the annual reward benchmarking project and reward review processes What we’re looking for: • Professional HR or business qualification (Level 7 CIPD/MA/MBA) or similar, • Demonstrable experience within a senior generalist HR / People leadership role, preferably within a law firm, although professional services environment will be considered, • Strong track record of leading an HR / people team and developing HR / People projects, • Expertise across multiple HR disciplines including ER, talent and development, performance, DEI and operations, • Ability to provide both strategic and operational support at a senior level, • Excellent project management capabilities, • Proven ability to quickly gain credibility at all levels, • Excellent interpersonal and relationship building skills, • IT literate with good MS Office and experience with HR systems, analytics and data, • Available imminently and able to commit to a 12m FTC Interested in this fantastic People / HR opportunity? If you possess the PQE, knowledge and experience we’re looking for and want to work for a successful law firm in London, then we want to hear from you ASAP! Please submit your CV, quoting ‘LO - Interim Head of People and Culture - HR’

The Company A highly respected, award-winning property advisory and management firm, renowned for its expertise in the realm of luxury residential, mixed-use, and branded developments, is seeking a Head of Operations for a newly established position. Exclusively advising the premium market and catering to ultra-high-net-worth individuals, our client boasts a market-leading multi-billion-pound contracted portfolio, encompassing some of the most prestigious developments, brands, and clientele in the industry. The Role Reporting to the senior leadership team, this individual will serve as the operational backbone for our client translating executive vision into measurable results while working closely with the head office to ensure seamless delivery of premium services. Key areas of role coverage will include: • Executive Support & Strategic Leadership, • Operations Management & Process Excellence, • Team Leadership & Development, • Technology Infrastructure & Information Management, • Financial Operations & Management, • Legal, Regulatory & Risk Management The Candidate • Minimum 10 years of progressive leadership experience within the luxury services sector, with demonstratable expertise in super prime property, hospitality or luxury market segments (essential), • Understanding of high-net-worth client and institutional client expectations and the operational requirements of delivering excellence in services, • Proven ability to navigate complex regulatory environments and compliance requirements at pace Remuneration and progression The salary will depend on prior experience but there is an expected range for the role of £100,000 - £120,000 plus benefits and bonus. The Opportunity This opportunity offers the chance to join a highly distinguished, market-dominating business renowned for its excellence within the super-prime sector. Our client upholds the highest standards of professionalism and quality combining this with dynamic, innovative solutions to its clients. The successful candidate will play a crucial role in maintaining and enhancing the company’s market leading position as it continues to expand its exceptional service offering into new markets. For more information please contact Lucy Cook- / +44 (0) 20 3854 3872

Head of Sales – Multi-site, London, Up to £65,000 + Bonus My client is a fantastic Events business who deliver incredible experiences for their guests. We are on the hunt for a fantastic Head of Sales with excellent people skills and a proven track record of exceeding revenue targets to join their team. The ideal candidate will have a background of working in high-end events venues, with a real passion for developing teams. Key Responsibilities: • Lead and motivate the sales team to achieve revenue and growth targets, • Develop and implement strategic sales and marketing plans, • Proactively identify and convert new business opportunities, • Manage key client relationships and drive repeat business, • Monitor market trends and competitor activity to stay ahead of industry shifts, • Oversee sales reporting, forecasting, and KPI delivery, • Collaborate with operations and marketing teams to enhance the client experience Skills and Experience: • A proven track record leading events sales teams across venues or catering, • Excellent written and interpersonal communication skills, • Strong negotiation skills, • Results driven, • Strong organisational skills and detail orientated, • Experience managing, guiding and motivating a team, • Excellent industry knowledge

The Role Position: Category Officer Contract type: Permanent / Full time Reporting to: Head of Marine Procurement and Supply Chain Location: London Overview of role Category Officer plays a pivotal role in driving procurement excellence by developing and executing strategic sourcing strategies for designate categories of goods and services. This position is responsible for managing end-to-end contracting activities, category performance, including supplier relationship management, cost optimisation, quality assurance, and value creation. By collaborating closely with internal stakeholders, the Category Officer ensures that procurement activities are fully aligned with the organisation's strategic goals and operational needs. Additionally, the role ensures adherence to organisational policies, industry standards, and regulatory requirements, fostering a culture of compliance and continuous improvement. This role is critical in delivering measurable business outcomes, such as cost savings, risk mitigation, and enhanced supplier performance, while supporting the organisation's overall growth and sustainability objectives. Key responsibilities and primary deliverables • Develop and execute category strategies to achieve cost savings, improve quality, and ensure supply continuity., • Conduct market analysis to identify trends, risks and opportunities within the assigned category., • Define and implement long-term category plans aligned with organisational goals., • Identify, evaluate, and onboard new suppliers to ensure a competitive and reliable supply base., • Negotiate contracts, pricing, and terms with suppliers to ensure a competitive and reliable supply base., • Monitor supplier performance, conduct regular reviews, and address any issues related to quality, delivery, or service., • Build and maintain strong relationships with key suppliers and stakeholders., • Analyse spend data to identify cost-saving opportunities and drive efficiencies., • Establish and apply cost modelling concepts, spend & demand analysis and evaluation., • Negotiate the best deal for the company also taking the full life time cost into consideration., • Achievement of key category target incl. cost management, operation excellence, innovation engagement and ESG initiatives., • Implement cost reduction initiatives without compromising quality or service levels., • Track and report on savings achieved though category management activities., • Work closely with internal departments to understand their needs and align procurement activities accordingly., • Provide expert advise and support to stakeholders on category-related matters., • Ensure procurement activities are integrated with business objectives and project requirements., • Ensure all procurement activities comply with organisational policies, industry regulations, and ethical standards., • Identify and mitigate risks within the supply chain, including supply disruptions and price volatility., • Coordinate and assist line departments on contractual matters and resolve issues with contractors/vendors., • Administer claims/complaints occurring in performance of contracts., • Maintain accurate records of contracts, supplier agreements, and procurement activities., • Track and report on key performance indicators (KPIs) for the category, including cost savings, supplier performance, and compliance., • Prepare regular reports and presentations for senior management., • Continuously improve category performance through data-driven insights and feedback., • Establish proper mechanisms and create adequate processes to support Procurement performance efficiency and Contract effective Management. Skills profile Relevant experience & education • Successful background and demonstrated experience in Marine Procurement operations and activities. Minimum 7 years of procurement experience with a Ship Owner or Ship Manager, including at least 5 years in Category Management., • Bachelor's degree in Marine Engineering, Supply Chain, Logistics, Purchasing Management, or a related field., • MSc in Supply Chain Management, Logistics, or a related field or member of the Chartered Institute of Procurement & Supply or equivalent professional body would be an advantage., • Proficient skills in speaking and writing English., • Advanced proficiency in Excel and PowerPoint., • Proficient in collecting, analysing and interpreting numerical data to derive insights and support decision-making with strategic thinking ability, to support decisions with sound reasoning and judgement., • Strong attention to detail., • Excellent interpersonal and communication skills for building strong relationships with internal and external stakeholders. Able to collaborate effectively, resolve conflicts and foster productive partnerships with suppliers, colleagues and cross-functional teams., • Strong market awareness and in-depth understanding of maritime supply chain components, regulations, market conditions, trade documentation, risk management and insurances., • Good at solving complex business problems in a structured and analytical manner., • A strong negotiator with proven track record of successful negotiations., • Strong commercial mindset with a natural focus on achieving the most cost-efficient solutions to the business., • Have an entrepreneurial mindset and are good at balancing multidimensional stakeholder demands with the need for results., • Positive attitude, strong work ethic and high level of integrity. Due to the high volume of applications, we regret that only shortlisted candidates will be contacted.

The Role Senior Investment Operations Portfolio Administration Middle Office – Cash Equities & Private Equity (Urgent 6-month FTC, with strong possibility to go permanent) Martis Search are representing a West End based, but global Asset Management company to hire an “Asset Management – Senior Investment Operations Middle Office, Fund Administration/ Fund Accounting Associate level” to join their Investment Operations Middle Office. The role is an initial 6-month “fixed-term contract”, with the genuine strong possibility to go permanent. The chosen incumbent must have covered Asset Management Operations for Cash Equities and Private Equity fund types. This is an excellent opportunity for an established, but growing West End based Institutional Asset Manager. The reason for the role is simply because of increased work-loads in the team and growth in our client’s funds. Our client is looking for a senior “Asset Management – Investment Operations Middle Office, Fund Administration/ Fund Accounting Associate” and the role reports into their Head of Investment Operations Middle Office & Fund Accounting, so it is an excellent opportunity to learn not just from a senior Operations Manager, but also from other stakeholders in the business, such as senior Operations Managers and other team members. The senior Operations Manager is very knowledgeable, but also genuinely friendly and approachable too and willing to share their wealth of knowledge to the chosen incumbent. The role will involve lots of different very manual processing tasks every day. Over time there will be more automation with their existing OMS, but you need to be able to cope working with manual “Portfolio Administration/ Fund Administration/ Fund Accounting” type tasks. There will be a lot of manual Payments processing, Cash Reconciliations and every quarter, you will be working with NAV’s/ Valuations on a range of their different Equity, Private Equity and Fund-of-Funds. Full “on-the-job-training” will be provided. Our client is open-minded and is happy to look for: A senior, so a minimum of 5-years “Investment Operations Middle Office/ Portfolio Operations/ Fund Administration (a broad Operations experience that is not just NAV’s focused)” experience across Cash Equities and Private Equity fund types. Our client is also looking for someone who has a willingness to learn and does not think that any type of work related task is beneath them. The company offer a hybrid mix of working-from-home and also in-the-office, so you get the best of both worlds. They boast an excellent culture and a great manager to learn from. The company are ethical in their stance and outlook and are an employer with genuine morals. In-our-opinion, this is an excellent opportunity. Please apply if you have the relevant experience and we can provide a more detail specification. Salary £80,000 k pa - £96,410 k pa (pro-rata’d over 6-months) dependent upon experience, plus very good holiday allowance and excellent pension, plus Healthcare, Life Assurance etc.

⭐️ Head of Sales 📍 London (Hybrid 2-3x) 💰 £90,000 to £105,000 Our client is a rapidly growing £15m t/o drinks SME already outselling some of the biggest brands (Red Bull, Monster, Coca Cola) in the category. They have excellent distribution and are listed in major UK Grocers. We’re looking for a commercially sharp, strategic and inspiring sales leader to shape and scale the brand’s commercial strategy — driving growth and leading a high-performing sales team. 🚀 Role & Responsibilities: 📋 • Sales Leadership & Strategy - Define and deliver the commercial roadmap across retail, wholesale, e-commerce and on-trade. Set clear objectives, build actionable KPIs and lead with vision., • New Business & Account Growth - Lead the charge on new business development and major account expansion. Negotiate terms, craft joint business plans and strengthen partnerships with key customers and distributors., • Revenue Management & Optimisation - Drive profitability through smart pricing, trade investment and margin management. Use data and category insights to identify growth opportunities and manage risk., • Team Development & Performance - Build, coach and empower a motivated, accountable sales team (5 direct reports). Create a culture of collaboration, ownership and success, with clear pathways for growth., • Cross-Functional Collaboration - Work hand-in-hand with Marketing, Operations and Finance to align brand and commercial goals. What’s on Offer? 🤝 • Base Salary: £90,000 to £105,000, • Bonus: 10%, • Share Options EMI, • 25 Days Holiday + Bank Holidays, • Remote Working 2 weeks pa., • Hybrid Working 2-3x pw (Central London HQ) Do you have the following to apply? ✅ • Proven FMCG sales leadership experience (Food or Beverage essential), • Experience with UK Grocery & High St is essential., • A knowledge of Amazon, OOH, On Trade is desirable., • Track record of winning and growing key retail accounts, • Exceptional leadership, negotiation and communication skills Due to the high volume of applications received we are unable to respond to everyone directly. If you are not contacted within 10 working days, you have unfortunately not been shortlisted. Lawrence Recruitment is acting as an employment agency on behalf of our client.

Head of Programmes & Enablement Industry: Insurance, London/Lloyds Markets Location: City of London, Hybrid Tenure: Permanent About the Organisation Our client is a leading international insurance and reinsurance group specialising in complex and emerging markets. Operating across multiple continents, the organisation blends deep local insight with global expertise to deliver innovative, sustainable risk solutions. With a growing presence in major financial hubs, the business continues to invest heavily in digital transformation, operational excellence, and strategic partnerships. Role Overview The Head of Programmes & Enablement will lead enterprise-wide transformation and enablement initiatives, driving operational excellence across the organisation. This strategic role ensures that change programmes are delivered effectively—on time, within budget, and with high engagement across business functions. As a senior leader within operations, you will shape and execute transformation across technology, process, and people. You will ensure alignment between programme delivery and strategic business priorities, fostering a culture of innovation, accountability, and continuous improvement. Key Responsibilities Change Strategy & Planning • Design and implement a change and transformation framework aligned to the organisation’s goals and culture., • Lead and oversee a portfolio of transformation programmes, including digital, operational, and core system initiatives., • Collaborate with senior leaders to align programmes with strategic priorities., • Conduct impact assessments, evaluate readiness, and identify key stakeholders for each initiative., • Deliver measurable outcomes while minimising disruption to business operations. Stakeholder Engagement • Build and maintain strong, trust-based relationships across all levels of the organisation., • Lead communication strategies to ensure successful adoption of change programmes., • Facilitate workshops, briefings, and feedback sessions to drive alignment and engagement., • Coach programme and business leads through change and transformation., • Act as a trusted advisor to the executive team on risks, dependencies, and success metrics. Execution & Delivery • Partner with IT and project teams to ensure effective delivery of change initiatives—covering policy administration, claims systems, CRM platforms, and workflow tools., • Monitor performance, identify risks, and adapt strategies to ensure delivery success., • Define and track KPIs and success measures to evaluate adoption and benefits realisation., • Ensure all change programmes adhere to relevant governance and regulatory requirements. Continuous Improvement • Identify and address barriers to change and adoption., • Embed best practice in programme management and change delivery., • Foster a culture of continuous learning and improvement., • Refine methodologies and frameworks based on feedback and outcomes. Skills & Experience Essential • Professional certification in project and/or change management (e.g. Prince2, PMP, Prosci, ACMP)., • Proven experience leading transformation and change within the insurance or financial services sector., • Demonstrated success in digital transformation, operational change, or regulatory initiatives., • Strong leadership and people management skills (across direct and matrix structures)., • In-depth understanding of the insurance value chain (underwriting, claims, policy admin, risk, actuarial, finance)., • Excellent stakeholder engagement, communication, and facilitation skills., • Strong analytical and problem-solving abilities, with high attention to detail., • Ability to manage multiple priorities and influence across senior levels., • Proficiency with collaboration and project tools such as MS Teams, Jira, Confluence, and ServiceNow. Desirable • Familiarity with emerging markets., • Additional language skills.

Company Description Totter + Tumble is a rapidly growing & inclusive company with delightfully big ambitions and the best cheerleaders – our customers. Our founder Susie had the idea for our much-loved playmats whilst looking for a playmat that did not compromise on her home style, on her children’s safety, or on her time. No one needs to look after a playmat at the end of the day. Totter + Tumble is now operating in the UK, United States, Europe, as well as in the UAE. Our small, parent-run team of 11 has achieved so much—and now we are looking to what comes next and who wants to join us. As a D2C brand operating online, our website is key to our customer journey, and ultimately our success. This role offers an exciting opportunity to someone who relishes anything to do with ecommerce and websites, who enjoys the fast pace of an ever-changing retail landscape, and likes to take ownership over their job responsibilities. They will be naturally curious, seeking out ways to better, improve and move with Shopify developments. Being able to switch between methodical and organised administration to contributing seeking opportunities for growth. Shopify, SEO, CRO and customer journeys will be their daily joy. Role Responsibilities: As an Ecommerce Executive, you will join a team where your role is vital to the success of the global ecommerce channels. You will be responsible for the creation, publishing, merchandising and optimisation of all digital content across our ecommerce channels. You will work closely with all departments including marketing, merchandising, operations, and customer service to prioritise web development projects This an exciting opportunity to further enhance your existing experience in a successful brand. This role is ideal for someone who has a strong knowledge of web and retail is keen to learn and progress within e-commerce. Website Management • Day to day management of the websites using Shopify, including the set up and management of all products across international markets, ensuring all sites are kept up to date with correct copy, translations, images, pricing, metafields etc, • Determine, plan and manage visual merchandising, copy, product collections and setting appropriate stock for new product launches., • Planning and executing on site promotions, managing the discounting and pricing strategy., • Planning and delivering on all things digital for new product launches and campaigns, including optimised asset creation and compelling + optimised landing pages., • Proactively making trading actions to support performance trends and pockets of stock, • Responsible for third party merchandising, including product set up, creation and delivery of assets., • Responsible for managing Shopify apps, add ons and other sales channels such as Shop app., • Scope necessary development work and manage web development agency on workflow, prioritise bug fixes, site optimisation and new web features and liaise with the team on website needs., • Monitor website performance and optimise for functionality and user experience, • Improve customer end to end journey from discover, purchase, close and repeat custom to optimise conversion and traffic, • Copy and content creation, including maximising SEO and key word potential and following SEO best practices., • Working closely with the team to identify growth opportunities to drive new customer acquisition, • Design and test landing pages for product launches, marketing channels, pricing tests and customer cohorts to increase conversion rates, • Monitor e-commerce trends in the UK, EU and US and customising the website per territory, • Reporting on performance, opportunities and comparable market About You: • 2-3 years Shopify experience working as an e-commerce executive at a D2C brand, • Data is your friend – you find it easy to use insights to back-up your instincts and are proficient in e-commerce tools such as Shopify, Google Analytics, heat mapping etc, • You’ll be comfortable working as a one-man-band or playing your part in a team., • Getting stuck into platforms and processes with a focus on automation and optimisation is important to you., • You’re a professional plate juggler (though perhaps not literally!) – having multiple projects on-the-go is the kind of thing that gets you out of bed in the morning., • This role sits across both the Marketing and Operations team, so is a pivotal role that gets exposure to lots of projects. Terms + Conditions: • Salary: to be discussed depending on experience, within the range £28-33K FTE., • Contract: Permanent position, • Attendance: Your work will be mainly remote with regular in person meetings based in London. This is currently up to 6 times a year but could be subject to change., • Flexible working practices: part time 30 hours per week Monday-Friday between 8-6pm, • We would require some flexibility in return to ensure coverage for launches and any seasonal/campaign activities, • Hours could increase as role develops., • Holiday entitlement: 25 working days and bank holidays, pro rata., • Additional Pension contributions above statutory regulations., • Staff discount programme How to apply: • Please note a pre-requisite to this role is e-commerce and Shopify experience., • Applications close on 31st October 2025., • We’d encourage you to show your personality through your application and encourage you to make sure we have a good understanding of you, your experience and your aspirations., • Please let us know your soonest start date too., • On site LinkedIn Applications will not be accepted

Job Title: Integrated Facilities Management (IFM) Director Reporting to: Managing Director, PFM Location London or Manchester - Working pattern - On-site at either Head Office with regional travel Assets: With our strategy around retail we will need the ideal candidate to have some experience in shopping centres. Main Purpose Lead the delivery of high-quality, compliant, and customer-focused facilities management services across a diverse portfolio of offices and shopping centres. The role will drive the change from a mixed delivery model to a fully integrated TFM operation, ensuring consistent standards, robust systems and processes, and the effective use of technology. Implement operational change, standardisation, culture development support new business development and continuous improvement initiatives to deliver safe, efficient, and value-for-money services while enhancing the customer experience. Maximise in-house service delivery models, insourcing where necessary to improve quality, control, and cost efficiency. Overview of Duties Provide operational leadership for the delivery of Integrated Facilities Management (IFM) services across a large, multi-site portfolio. Overseeing the integration of directly delivered and contract-managed services, maximising in-house delivery models where these offer quality, control, or cost benefits, and embedding consistent operating standards, systems, and processes. Champion customer service, compliance, and innovation, leveraging technology such as CAFM to enhance efficiency and transparency, while building and developing a high-performing operational team. Key Responsibilities Operational Change Management & Service Mobilisation • Lead the transition to a consistent, integrated FM operating model, optimising directly delivered and contract-managed services, • Drive the maximisation of in-house delivery models, identifying opportunities to insource services where this delivers strategic, operational, or commercial benefits, • Embed a culture of continuous improvement and service excellence across all FM operations, • Lead a multi-year transformation programme to re-architect FM service delivery models across the business, • Drive insourcing/outsourcing strategies to optimise cost, quality, and control, including re-engineering supply chain models, • Lead workforce upskilling to ensure future capability in integrated FM delivery Increase revenues and profitability • Identify internal and external opportunities for revenue growth increasing profitability, • Support the development of new service offerings for PFM to increase attractiveness to new markets and increase profitability Standards, Systems & Processes • Define, implement, and maintain consistent operating standards across all sites, aligned to statutory requirements, industry best practice, and company policy, • Embed sustainability and ESG considerations into all FM standards and processes, including energy efficiency, waste reduction, responsible procurement, and carbon reduction initiatives, ensuring alignment with Praxis’ wider EST strategy, • Work with the Praxis Senior Leadership Team to agree, develop, implement and embed standardised FM processes, procedures, and performance frameworks to ensure industry-leading, consistent levels of delivery Technology & CAFM Utilisation • Hold core accountability for CAFM and FM technology implementation – full lifecycle rollout experience must be evidenced as an essential requirement, • Oversee the selection, implementation, and optimisation of FM technology platforms, including CAFM and mobile workforce management tools, • Ensure data accuracy, robust performance reporting, and integration of technology into daily operations to drive efficiency, statutory compliance and continuous improvement Customer Service & Stakeholder Engagement • Ensure FM services enhance the experience of tenants, customers, and colleagues through proactive communication and responsive service delivery, • Act as the senior customer service lead for PFM, managing escalations and fostering positive relationships with key stakeholders, • Hold an expanded remit to act as the senior client-facing lead for external revenue contracts, building and maintaining relationships with new and existing clients to support business growth, • Represent PFM in external forums and client engagements, ensuring service delivery standards drive customer retention and new contract opportunities People Leadership & Performance Management • Lead, inspire, and develop FM operational teams, ensuring clear objectives, regular performance reviews, and effective succession planning, • Establish and deliver training programmes to build technical, customer service, and compliance capabilities, • Drive the upskilling of the workforce in integrated service delivery to ensure future capability, • Create a pipeline of capable leaders by embedding structured succession planning and professional development frameworks Financial & Contract Management • Manage operational budgets, ensuring cost control, accurate forecasting, and delivery of value for money, • Oversee supplier relationships, contract performance, and commercial negotiations to ensure high service quality and contractual compliance, • Evaluate service delivery models to determine where insourcing offers better value or quality outcomes Skills and experience: • Proven leadership experience in multi-site, multi-service FM operations including Hard FM and soft services within a TFM environment, • Experience with retail & shopping centres, • Experience with service charge budgets, • A track record of external business development, including winning new FM contracts and generating revenue growth across multiple sectors, • Success in the delivery of multi-year transformation programmes and service mobilisation in complex portfolios, as well as insourcing/outsourcing strategies and the redesign of operating models, • Demonstrable experience in maximising in-house delivery models to improve service quality, control, and cost efficiency, • Core accountability for CAFM and FM technology implementation with evidenced experience in full lifecycle roll-out, • Demonstrable commitment to customer service excellence, imparting this ethos throughout PFM, • Results orientated, demonstrating a commitment to the delivery of KPIs, SLAs and objectives Personable Attributes: • Excellent stakeholder engagement and communication skills including effective influencing, negotiation and presentation skills, • Commercially astute with strong budget and contract management experience, • Strategic thinker with a pragmatic hands-on approach, • Ability to demonstrate credibility and gravitas, • Competent developer of people, training the teams in an informative and engaging manner, • Ability to work in a fast-paced environment, maintaining a calm and rational demeanour and approach to objectives, • Keeps abreast of advances in the FM world to ensure PFM retains a competitive advantage, • Flexible approach to work and the ability to travel to UK wide sites to meet the needs of the business, • Committed to working in accordance with the Praxis values. Our Values • Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards, • Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame, • Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions, • Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential, • Action This Day | We never put off anything until tomorrow that can be done today Benefits • Competitive salary + discretionary bonus, • 25 days holiday + bank holidays, • Private Medical Insurance & Healthcare Cash Plan, • 5% employer pension contribution, • 3x life assurance This is an opportunity to make a meaningful impact within a forward-thinking real estate business. Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future.

Why Superdrug? Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling. You will manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. Deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements. Here's the exciting bit…a great day includes Develop Own Brand product ranges across all of our categories with the commercial team; setting out the technical and corporate social responsibility requirements. Ensure all suppliers comply with and maintain compliance with ASW requirements. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements. Deliver the technical aspects of all critical paths to budget/cost and within set timescales. Technical Expert – be an expert source of technical information, standards and legal requirements across all of our categories Develop build and maintain effective working relationships with both internal and external stakeholders. Continually keep up to date with technical innovation to ensure we develop exciting market leading products Undertake store and supplier visits As a Senior Quality Control Manager you will be managing a small team and will be involved in the development and growth of the Superdrug technical team . Key Stakeholders Internal Own Brand team, Commercial team, Store operations, Customer relations, Legal, ASW Group Technical External Suppliers, Test houses, Industry Experts, Fragrance houses, Raw material suppliers. What you’ll need to succeed Must have a degree or equivalent in Cosmetic Science 8 years plus in Cosmetics & Toiletries. Healthcare experience would be an advantage. Managing and coaching experience of junior team members would be an advantage Proven experience working in fast paced commercial environment Commercial acumen Excellent communication skills and attention to detail Ability to work to deadline and prioritise workload Able to work on own initiative and problem solve Team player Resilient This role requires a strong mix of technical knowledge, organisational skills, and the ability to work with a wide range of stakeholders. Also required, is the ability to balance the need for compliance and diligence with the commercial need for development at pace. Here's what's in it for you • 33 days holiday rising to 38 days with length of service (inclusive of bank holidays), • 2 staff discount codes for yourself and a family member or friend, • 30% discount on Superdrug Own Brand Products both in store and online, • Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station, • Company pension matching and bonus, • We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it, • Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK, • We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!, • Unrivalled Learning and Development programmes Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station. For information on how we manage and store your data please go to

Head of Human Resources (Global) - Defense-Tech Scale-Up 📍 Location: London, UK (Hybrid Work Available) 🌍 Coverage: Global (focus on EU, UK, and US operations) 👥 Company size: ~500 🕒 Employment Type: Full-time, Permanent About Us We are a fast-growing global Defense-Tech company leading innovation in research, development, and manufacturing of next-generation defense technologies. Our solutions enable allied nations and partners to strengthen their strategic capabilities in an increasingly complex global security landscape. With teams and offices across the EU, UK, and the US, we are scaling rapidly to meet surging demand for advanced defense systems that combine precision engineering, AI-driven intelligence, and robust operational reliability. As we embark on the next stage of our growth trajectory, we are seeking a visionary Head of HR to build and lead a world-class people organization that supports our mission and global expansion. Role Overview As Head of HR, you will be the strategic and operational leader responsible for designing and executing our global people strategy. You’ll drive talent acquisition, culture, organizational design, and HR infrastructure across multiple regions - ensuring we continue to attract, develop, and retain exceptional talent across engineering, manufacturing, and leadership disciplines. This is a career-defining opportunity to shape the human capital backbone of a mission-critical, high-growth global company at the intersection of technology, defense, and manufacturing. Key Responsibilities • People Strategy & Leadership - Design and execute a global HR strategy aligned with rapid growth across R&D, manufacturing, and commercial operations., • Talent Acquisition & Employer Brand - Build scalable hiring processes and strengthen our global employer brand, particularly across the EU, UK, US, and Baltic/Nordic/Polish regions., • Organizational Development - Shape org design, performance frameworks, and leadership development to support a high-performance culture., • Compensation & Compliance - Oversee global compensation, benefits, and employment compliance across multiple jurisdictions., • Culture & Engagement - Foster a values-driven, inclusive, and hybrid-friendly work culture that empowers innovation and collaboration., • HR Operations & Data - Implement efficient HR systems, processes, and analytics to support data-driven decision-making and scalability. Qualifications & Experience • 5-12 years of HR leadership experience in global, high-growth, or complex organizations, ideally in Defense-Tech, Aerospace, or Advanced Manufacturing., • Proven success building HR infrastructure and people operations across multiple countries., • Deep understanding of European employment law, and experience managing cross-border teams., • Track record of leading through scale-up or transformation phases., • Fluency in English required; proficiency in one or more of Baltic, Nordic, or Polish languages strongly preferred. Personal Attributes • Strategic and hands-on leader - comfortable switching between vision and execution., • Strong cross-cultural communicator with a global mindset., • High integrity, discretion, and sound judgment in handling sensitive and classified matters., • Passionate about mission-driven work and building people-first organizations at scale. Why Join Us • Shape the people and culture foundation of a global Defense-Tech leader on a massive growth trajectory., • Collaborate with world-class engineers, researchers, and leaders redefining the future of defense technology., • Enjoy hybrid flexibility, a competitive package, and the opportunity to make a lasting impact on a company with global reach and purpose.

The Role: Senior Maintenance Manager Location: London Sector: Hospitality Salary: £65,000 I am delighted to be working with this growing hospitality and property group to find them an experienced Senior Maintenance Manager to lead the maintenance and facilities function. The Senior maintenance manager will work across a diverse estate of venues and residential sites. Reporting to senior operations leadership, you’ll ensure every property is safe, compliant, and performing at its best — balancing strategic oversight with a hands-on, practical approach. We are looking for someone who is happy to get stuck in and can also really impact the efficiency of function, establishing PPMs, ensuring contractors are performing and build strong collaborative relationships with operations teams. Key Responsibilities • Oversee maintenance and facilities operations across multiple commercial and residential sites., • Lead and support a small maintenance team, working closely with site and head office management., • Manage contractors, budgets, and project delivery from reactive works to capital improvements., • Maintain compliance across all H&S areas including fire, gas, electrical, and water hygiene., • Deliver robust PPM schedules and ensure consistent presentation standards across all sites., • Provide hands-on support for urgent repairs, inspections, and new site openings. Experience • 5+ years in a senior maintenance or facilities management role, ideally within hospitality or multi-site property., • Strong technical knowledge and compliance understanding., • Confident managing multiple contractors, budgets, and timelines., • Practical, reliable, and proactive, with strong communication skills and a collaborative approach., • Prepared to support occasional out-of-hours requirements. To be considered please send your CV to To view all our vacancies, visit, ___ To view all our vacancies, visit, You must be able to live and work in the UK without restriction.

Job Title: Commercial Combined Underwriter Location: Flexible (with occasional travel to London) Salary: £45,000 - £55,000 Company Overview: We are working with a growing and dynamic Managing General Agent who are on an exciting growth journey and offer a collaborative environment where your contributions directly impact the success of the business. As part of their expansion, we are seeking a talented and experienced Senior Property and Liability Underwriter to join their team and report directly to the Head of Underwriting Operations. Role Overview: As a Senior Property and Liability Underwriter, you will play a pivotal role in underwriting property and liability risks for SME to mid-corporate clients. You will work closely with the Head of Underwriting Operations and the wider underwriting team to ensure efficient risk assessment and delivery of quality insurance products. This role offers a fantastic opportunity to shape the underwriting approach within a growing business while contributing to key decision-making processes. Key Responsibilities: • Underwrite property and liability insurance policies, focusing on SME to mid-corporate clients., • Evaluate risks, determine coverage, and set terms and pricing for new and renewal business., • Work closely with the Head of Underwriting Operations to ensure underwriting practices align with company strategy and growth goals., • Collaborate with the underwriting team to provide expert guidance on property and liability matters., • Maintain strong relationships with brokers, ensuring a high level of service and effective communication., • Assist in the development of new insurance products and contribute to the continuous improvement of underwriting processes., • Support capacity management and underwriting operations as part of the broader underwriting function. Key Requirements: • Proven experience as a Property and Liability Underwriter, ideally within an MGA environment., • Strong technical knowledge of property and liability underwriting, including risk assessment and pricing., • Excellent communication and relationship-building skills, particularly with brokers., • Ability to work collaboratively in a small, dynamic team., • A proactive, solutions-oriented approach to underwriting and problem-solving., • Experience in underwriting SME to mid-corporate business is preferred., • Willingness to travel to London as needed. Why Join? • Competitive salary, commensurate with experience., • Flexible working arrangements (with occasional travel to London)., • Be part of a growing company with the opportunity to shape the future of underwriting within the business., • Work closely with experienced professionals and leadership in a collaborative, dynamic environment., • Opportunities for professional development and career progression. If you are a skilled and motivated Senior Property and Liability Underwriter looking to take the next step in your career within a growing MGA, we'd love to hear from you! By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

• Values-driven culture and flexible work environment, • Competitive benefits, • ASX listed, global wine business with a central office space in London Bridge About AV: Australian Vintage (AV) is an ASX-listed company and the proud owner of the multi-award-winning McGuigan, Tempus Two, Nepenthe, Barossa Valley Wine Company, MadFish and Poco Vino wine brands. Leveraging our world-class assets and innovative expertise, we are dedicated to delivering exceptional results. As a certified B Corporation, Australian Vintage is committed to making a positive impact on both people and the planet through continuous improvement and by using business as a force for good. We have set an ambitious Net Zero 2040 emissions target, are powered by renewable energy, and ensure all our owned and operated vineyards and wineries are certified under Sustainable Wine guidelines. About the role: We are looking for a collaborative and commercially-savvy Head of UK Supply Chain & Packaging to join our London team. Reporting to the COO, you will oversee packaging solutions and supply chain operations across the UK and European region, ensuring goods are delivered on time, cost-effectively, and in line with regulatory and sustainability standards. You will also represent the UK/EU on our Global Operations Management Team, working closely with colleagues in Australia to align supply chain strategy. This is a role where you will be hands-on, strategic, and relationship-focused – engaging with suppliers, bottlers, logistics partners, and key customers to drive performance and innovation. What you’ll do: • Manage end-to-end supply chain processes for packaging components and finished goods across UK and Europe, • Build strong partnerships with logistics, warehousing, and packaging suppliers, ensuring performance against KPIs, • Collaborate across sales, marketing, winemaking, production, procurement, demand planning and bottling to deliver seamless service, • Lead packaging development initiatives, ensuring compliance with local legislation and sustainability goals (EPR, PRNs, EU Packaging and Packaging Waste Regulation), • Champion packaging innovation and lightweighting to meet environmental targets and reduce costs, • Engage directly with customer supply chain teams to optimise service and resolve issues quickly, • Proactively manage inventory, lead times, and supply risks, including slow-moving stock, • Lead and develop a small UK Supply Chain team, building capability and growing talent What you’ll bring: • Extensive experience in supply chain management, ideally within FMCG, wine, or beverages, • Strong knowledge of packaging processes, sustainability regulations, and European supply chain requirements, • Proven track record of building supplier and customer relationships that drive efficiency and value, • Leadership experience, with the ability to develop and mentor a team, • Excellent commercial acumen, analytical skills, and project management capability, • Strong communication and stakeholder management skills, with the ability to influence at all levels, • A continuous improvement mindset, always looking for ways to innovate, streamline, and deliver better outcomes What we offer: We're proud to offer a strong benefits package that we know can make a big difference to work life and life outside of work. • Primary carer parental leave offering 26 weeks paid leave, • Loyalty leave, • Work from Anywhere benefit, offering flexibility to work remotely, • Birthday leave, • Volunteer days, • Further education and study support, • Flexible working, • Mental health and wellbeing training and support, • Annual product allowance, • Options to purchase additional annual leave, • Sabbaticals and career breaks, • Continuation of superannuation while on paid and unpaid parental leave Does this role catch your interest? It could be your next great vintage. Apply now!

Head of Facilities Management – Student Castle Property Services (Hybrid Working) Student Castle and Capitol students have revolutionised the concept of student accommodation, focusing on creating the ultimate university experience for its resident. Student Castle Property Management Services manage their assets under 2 main brands – Student Castle & Capitol Students. We also manage more properties which do not directly fall under these brands but fall under our direct management. We have assets in 25 cities across the UK. The Head of Facilities Management is responsible for leading the facilities strategy, operations, and compliance across the company’s student accommodation portfolio, including Higher-Risk Buildings (HRBs) and high-rise assets. The role will ensure that all properties are safe, compliant, well-maintained, and aligned with company objectives, driving value for residents, investors, and stakeholders. This key leadership role manages a team of 4 Regional Facilities Managers and plays a vital part in the ongoing strategy of service delivery throughout a varied estate. This role will ideally be based within commutable distance to the London Head Office but will also require travel to a national portfolio. All applications should consist of a CV and be sent to Student Castle’s retained partners at MRG (The Management Recruitment Group)’s James Gregory and Joe Glendon. To request a copy of the candidate information brochure, please get in touch. Closing date for this role is Sunday 2nd of November 2025.

⭐ Head of Product Growth 💸 Up to £150,000 + bonus 📍 London / Hybrid Are you an experienced Product Leader with a passion for creating exceptional consumer experiences? Do you thrive in dynamic, high-impact environments where strategy, innovation, and execution meet? Are you excited by the challenge of transforming how millions of people across the UK buy, sell, and connect? If so, this could be the perfect next step for you. This well-known digital marketplace is entering an exciting new chapter - reimagining how people trade online to make every interaction safer, simpler, and more rewarding. With strong investment, ambitious growth plans, and a clear mission to modernise a trusted platform, this is your chance to play a defining role in shaping its next era. You’ll work cross-functionally with Product, Tech, and Operations teams to deliver measurable impact, improving liquidity, expanding transactional services, and optimising supply-demand balance to create a thriving, sustainable consumer experience. What are they looking for? • A proven track record leading consumer-facing marketplace or platform products at scale., • Experience driving engagement and monetisation through strategic and data-led decision-making., • Strong background in developing and scaling transactional or payment-led services., • Demonstrated success taking 0-1 product initiatives from concept to launch., • Analytical and commercially minded, with a sharp focus on metrics and outcomes., • Collaborative leadership style, with credibility across Product, Technology, and Operations teams., • Deep empathy for users - you’re motivated by delivering experiences that truly resonate with consumers. This is a unique opportunity to join a household name brand where your work will directly shape the experience of millions. If you’re ready to lead transformation at scale and make a lasting impact on one of the UK’s most recognisable digital brands, please get in touch now!

Job Title: E-Commerce Trading & Operations Manager (UK & EU) - DTC Location: Canary Wharf, London (On-site) Job Type: Full-Time, Permanent Industry: Designer Toys & Collectibles About POP MART POP MART is a global leader in trend culture and entertainment, bringing collectible art toys to life through beloved character IPs like MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. With a growing footprint across Europe—including the UK, France, Germany, Italy, Spain, and the Netherlands—we’re on a mission to deepen connections with our fans and expand how they discover, collect, and experience POP MART across both digital and physical touchpoints. As we continue to build our presence across the region, we’re scaling our local e-commerce capabilities and investing in platforms, people, and processes that will define the future of our European digital business. About the Role We are entering a pivotal stage in building our European e-commerce organisation. Historically, trading and website operations have been managed from China. Now, we’re transitioning these responsibilities into our newly established UK hub—and you’ll be leading that transformation. As E-Commerce Trading & Operations Manager (UK & EU), you will take end-to-end ownership of site and app operations while optimising commercial trading performance. You’ll work closely with the Head of E-commerce to ensure smooth knowledge transfer, implement best practices, and establish scalable, localised processes to support the UK and broader EU region as we accelerate growth. This role blends hands-on execution with strategic oversight, supporting the launch of a new platform, managing day-to-day operations, and driving digital trading excellence. Key Responsibilities 1. Website & App Operations Content & Launches • Manage weekly homepage, navigation updates, product drops, and campaign rollouts (e.g., bundles, coupons, GWP)., • Own launch QA across products, functionality, links, translations, and mobile UX. System & Process Management • Ensure accurate stock visibility and readiness., • Monitor site/app uptime, load speed, checkout health, and coordinate bug resolution. Compliance & Security • Uphold compliance with consent management, privacy UX, payment flows, and product requirements (CE mark, COO, labelling). Cross-Functional Collaboration • Work with:, • Merchandising on assortment readiness, • Logistics on SLA communication, • Customer Care on FAQ updates and escalation handling, • Marketing to support omnichannel campaigns 2. Trading & Performance Trading Calendar Management • Build and execute a trading calendar aligned with product launches, seasonal moments, and regional holidays., • Coordinate site/app experience with media plans and offline retail initiatives., • Identify performance risks/opportunities (e.g., traffic dips, stockouts, competitive pricing). Digital Marketing Alignment • Translate marketing/media plans into high-converting onsite experiences and tactical offers., • Work with Marketing to maximise ROI on advertising spend. Conversion Rate Optimisation (CRO) • Monitor daily KPIs: traffic, CVR, AOV, GMV, funnel health, etc., • Drive localisation improvements (UX, payments, delivery, translations, PDP/LP VM)., • Enhance CRM integration across email, app push, and notifications for acquisition & retention., • Flag and resolve risks early (e.g., low stock, UX blockers, compliance flags). Reporting & Analysis • Deliver weekly trading dashboards and present actionable insights to stakeholders., • Recommend data-driven strategies to enhance site performance and commercial impact. Candidate Profile Required Experience & Skills: • 4+ years’ e-commerce experience, with proven capability in both site/app operations and digital trading, • Strong understanding of website back-end tools, CMS platforms, and content workflows, • Demonstrated ability to manage trading calendars, promotions, and align with digital marketing teams, • Commercially minded and performance-driven, comfortable using BI tools and analytics platforms, • Detail-oriented operator with a strategic mindset, • Strong track record of improving CVR and AOV through onsite and promotional actions, • Familiarity with app commerce mechanics and mobile-specific CX, • Collaborative experience across merchandising, marketing, logistics, and product teams, • Fluent in English; Mandarin proficiency is a strong plus due to internal collaboration with China HQ, • Additional EU languages (e.g., German, French, Spanish, Italian) are a bonus, • Willingness to travel occasionally within Europe and to China Why Join Us? At POP MART, you’ll join a fast-scaling European team where your work directly shapes the customer experience. We offer: • 🎁 Monthly POP MART collectible drops for employees, • 💰 Performance-based bonus schemes, • 🧠 Confidential Employee Assistance Programme (EAP), • 📚 Learning & development support, • 🥂 Regular team gatherings and events, • 🚀 A unique blend of e-commerce, art, and storytelling Ready to Apply? If you’re excited by the challenge of building and scaling a best-in-class digital commerce experience across Europe, we’d love to hear from you. 👉 Click "Apply Now" and submit your CV to join POP MART's European journey.

We are working exlcusively with our client to find a Remote Customer Success Executive. About: Our client is the decision-making hub for higher education and the accommodation sector. Comprising two parts, it has supported over 12 million students to make decisions, and provides data and insights to the sector, serving investors, developers, operators, universities, and property advisors. The platform curates the most comprehensive real-time dataset on the student housing market, housing over 3.4 billion data points and delivering updates on pricing, availability, rental incentives, property details, planning applications, and verified student sentiment. Its insights are available across the UK, Ireland, Germany, Spain, and France, with further expansion across Europe planned throughout 2025. Having achieved 97% of their international growth targets for 2025 by the end of Q1, they’re now scaling both domestic and international B2B operations, and are investing in a high-calibre Customer Success Executive to support clients as their base grows. Key Highlights: • Currently performing at £2.9m ARR (up more than 50% from last year) with a team of 55 people across the whole business - existing commercial team of 2 AEs supported by 4 customer success managers., • Working hand-in-hand with their Director of SC, Head of Partnerships and CRO to look after 15+ customers with an average spend of £15k ARR., • Current NRR of 123%., • Direct line managers who will train and support you., • Over 68 B2B clients cover around 65% of the UK's 800,000 student beds. Now, they are also looking to gain significant traction across the US and Europe., • Their new product has already been contracted in several countries across Europe (Spain, Portugal, Germany, France, Austria, Italy, Netherlands), • Diverse and inter-linked client base consisting of PBSA’s and higher education institutions., • Strong ROI delivered to customers where their platform is used to deliver best-in-class reputational management to ultimately help attract more students, increase profits and reduce risk. Your role will also include light management of their prop-tech platform which is helping PBSa’s understand the best pricing levels to increase occupancy rates., • Scaling after a successful investment round, building out the team with more defined roles and support structures., • £35k base + £3k performance bonus, a friendly and open culture with an honest and non-hierarchical approach to high performance. The Role: • Manage a portfolio of 15+ clients with an average spend of £15k ARR – spanning smaller operators through to medium-sized PBSAs and higher education institutions., • Onboard new customers onto the reputation management platform, ensuring they are set up for success in line with their specific goals., • Act as the primary day-to-day contact for clients, responding to queries, resolving issues, and building strong, long-term relationships with senior marketing directors and other stakeholders., • Prepare and deliver monthly reports on platform performance and client activity, providing actionable recommendations such as responding to reviews, updating content, or adjusting pricing strategies to improve occupancy rates., • Identify upsell and cross sell opportunities to be passed to the sales team., • Develop deep product knowledge to confidently guide, train, and present to clients, including supporting pre-sales activity by showcasing the platform to prospective customers., • Create and distribute client communications to ensure updates, new features, and product enhancements are clearly understood across a variety of customer personas., • Collaborate with internal teams (Customer Success, Data Solutions, and Product) to capture client feedback and contribute to continuous platform improvement., • Play a key role in scaling customer success processes by remaining highly organised, proactive, and disciplined in managing client relationships. Requirements: • 1+ year of experience in a customer-facing role within SaaS, customer success, account management, or a related area., • Strong organisational skills with the ability to manage multiple client accounts and stay on top of deadlines., • Flexibility to work across a number of different products and persona types., • Confident communicator who can adapt messaging for both junior and senior client stakeholders., • Evidence of reliability and success – e.g. progression in previous roles, leadership positions, volunteering, or balancing work alongside studies., • Self-motivated and disciplined, able to work autonomously in a remote-first environment while taking initiative., • Genuine interest in helping clients succeed and a proactive mindset towards problem-solving., • Quick learner with the ability to pick up new platforms and data tools, and apply that knowledge in client conversations., • Experience with SaaS or recurring revenue businesses is preferred, as it provides an understanding of repeatable customer success processes., • University degree not required – strong evidence of work ethic, teamwork, and initiative is equally valued. Benefits: • Salary from £35k base + £3k Bonus., • Unlimited holidays., • £1k towards your home office., • Fully remote working and flexible hours., • Highly supportive company culture with an emphasis on output and performance.

Head of Creative – High Growth Consumer Brand Portfolio Fully Remote An ambitious and fast growing portfolio of category leading consumer brands is looking for a Head of Creative to take full ownership of the creative vision across their portfolio and lead the development of bold, high performing creative across multiple channels. This is not a typical creative director role. They need a hands on creative leader who can switch effortlessly between visionary brand building and rolling up their sleeves to design, produce, and ship work. From high concept campaigns to pixel perfect packaging, this person will have the freedom and responsibility to make bold creative decisions that drive measurable business impact. There is also the opportunity to play a pivotal role in shaping an exciting new brand they plan to bring to market. What You Will Do • Lead the creative strategy and execution for multiple brands, ensuring a consistent and high quality presence across all channels, • Concept, design, and deliver campaigns across digital, social, packaging, video, and more from mood boards to final assets, • Collaborate on new brand development including brand story, visual identity, packaging, and marketing playbooks, • Partner with marketing, growth, and product teams to align creative with business objectives and optimise for performance, • Oversee creative operations, ensuring deadlines and budgets are met without compromising quality, • Analyse creative performance and use data driven insights to refine and improve, • Recruit, inspire, and manage internal and external creative talent What They Are Looking For • Six or more years in a senior creative leadership role, ideally in high growth DTC, CPG, or lifestyle brands, • A portfolio that demonstrates world class digital, brand, and campaign work with examples that drove measurable results, • Experience building brands from scratch and iterating based on creative testing and market feedback, • Strong visual and storytelling instincts with the ability to connect with audiences across multiple touchpoints, • Hands on design skills in Adobe Creative Suite and or Figma. Video and motion skills are a plus, • Comfort working at pace, responding to ambiguous briefs, and thriving in an entrepreneurial culture Why Join • Fully remote and flexible working culture, • Competitive salary and performance based bonus, • Freedom to create, test, and refine in a high growth founder led environment, • Opportunity to influence the direction of multiple brands and contribute to a new market launch, • Work on products that delight customers and disrupt categories If you are a creative powerhouse who loves building brands that break through the noise and you have the drive, taste, and executional skills to match, they would love to hear from you.

Operations Assistant – Prestigious Law Firm (Central London) Salary: Competitive + Excellent Benefits Hours: Monday - Friday (full-time) Contract Type: Permanent A leading international law firm is seeking a proactive and highly organised Operations Assistant to join their London office. Representing a firm known for its excellence, innovation, and collaborative culture, this is a fantastic opportunity to support the Facilities & Office Services Manager and the Head of Facilities in delivering first-class operational support across the business. The Role As Operations Assistant, you will play a key role in ensuring the smooth running of the London office, supporting day-to-day operations. You’ll be involved in a wide range of responsibilities across facilities, office services, health & safety, and vendor management. Key Responsibilities • Support day-to-day office operations, including facilities upkeep, supply ordering, and vendor coordination., • Assist with onboarding/offboarding of service providers, ensuring all documentation and requirements are met., • Help plan and coordinate office relocations, working with IT and other internal teams., • Monitor and manage office assets (e.g. furniture, appliances, plants), including service and maintenance scheduling., • Conduct regular checks for Health & Safety and Fire compliance; maintain updated records., • Coordinate staff training for Health & Safety, Fire Safety, and First Aid; manage related documentation., • Assist with budget tracking and cost control; monitor departmental purchasing activity., • Maintain and update internal resources, including the team’s intranet page., • Manage team calendars and schedules; organise meetings and follow up on action items., • Support access control processes across multiple office locations., • Help implement and maintain departmental policies and procedures. About You • Previous experience in a law firm environment, • Strong operational awareness and a hands-on, solutions-focused approach., • Excellent communication skills and the ability to work with stakeholders at all levels., • Calm under pressure, with strong multitasking and prioritisation skills., • A collaborative team player with a high level of discretion and professionalism. This is a unique opportunity to join a prestigious law firm at a pivotal time of growth and transformation. You’ll be part of a supportive team, working in a dynamic environment where your contributions will be valued and visible. Reward: • Competitive salary, • Join a firm that values empathy, clarity, and collaboration., • Enjoy a hybrid working model (60/40 office/remote)., • Be part of a supportive and inclusive workplace culture., • Private medical and dental insurance, • Professional development and training opportunities, • Social, well-being, and networking initiatives Application Process: To apply for this role, please submit your CV. Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not receive a response within 72 hours, please assume your application has not been successful. We look forward to hearing from you! Ryder Reid Legal is a recruitment specialist, connecting legal talent with leading law firms in London and globally for nearly 30 years.

Duration: 9 month maternity cover Location: London (Hybrid) Reports to: CEO/CGO (Founders) About the Company The Growth Foundation (TGF) is a strategic growth partner for ambitious DTC and eCommerce brands. We blend commercial strategy, recruitment, and proprietary tech to help founders and leadership teams scale profitably, sustainably and enjoyably. Our clients and experience range across beauty to tech, home to wellness. The growth these companies are experiencing – especially if it’s very fast, or much slower than expected – can be scary, and make them feel uncertain and worried. But we’re a team of experts who know how to get growth right, and we help them avoid pitfalls and grab the opportunities. We can help them across all aspects of their business, delivering results across key business functions including eCommerce, trading, talent, CRM, brand & creative, performance marketing and operations, partnering at those key growth chapters such as navigating new investment, platform optimisation, new market entry, and performance transformation. As a business, we’ve grown transformed over the past two years and are now entering a phase of brand fame, productisation, and recurring revenue growth. This maternity cover role ensures we continue that momentum with sharp commercial leadership, continued new business generation, and high-value client stewardship. About the role Reporting to the CEO/Co-Founder and CGO and working closely with the senior leadership team, the Head of Sales/Growth (Maternity Cover) will lead our revenue and growth engine across consultancy, execution, recruitment, and partnerships. This is both a strategic and hands-on leadership role, ideal for someone with proven business development success in a growth consultancy, performance marketing / eCommerce led agency or online learning/courses, with experience working with merchants/brands across Shopify Plus (£5m+ ARR), who thrives on commercial opportunity, storytelling, and client relationships. You’ll ensure the commercial strategy remains robust and forward-looking, while driving new business activity, optimising our pipeline, and ensuring client satisfaction and profitability. You’ll act as the commercial face of TGF across the industry, ensuring we continue to build visibility, reputation, and long-term growth. Your role demands a deep understanding of sales management, client management, financial analysis, risk management, and budgeting to make data-driven decisions that optimise TGF's financial performance across every function. Roles & Responsibilities... Commercial Strategic Leadership: • Own and execute TGF’s commercial strategy to deliver revenue and margin growth across consultancy, execution, and recruitment services., • Identify and pursue growth opportunities in high-value eComm, DTC, and omnichannel sectors., • Maintain senior oversight of the business development pipeline and ensure monthly and quarterly revenue targets are met., • Collaborate with the Founders and Board to align commercial priorities with overall business objectives. New Business and Partnerships: • Lead proactive outreach and conversion strategies to win new clients, leveraging your understanding of eCommerce platforms, tech stacks, and founder challenges., • Line manages our Head of Partnerships to support key relationships with strategic partners, to drive revenue and activate co-marketing and lead-generation opportunities., • Ensure the commercial funnel is healthy and balanced across short-term revenue and long-term strategic relationships Client Growth & Retention • Act as senior commercial sponsor for key clients, ensuring continued satisfaction, expansion, and renewal., • Oversee cross-sell and upsell activity across TGF service lines, ensuring alignment between strategy, execution, and recruitment., • Support the delivery team in shaping high-value scopes of work, pricing strategies, and contract renewal. Brand & Market Positioning • Maintain and evolve TGF’s brand position as the go-to eComm growth partner through thought leadership, events, and marketing activity., • Collaborate with marketing and PR partners to deliver consistent, high-quality content and visibility across LinkedIn, events, and owned channels., • Represent TGF at key events and within the wider eCommerce and founder community. Financial & Operational Performance • Collaborate with the Head of Finance to track and report commercial performance, ensuring profitability across clients and services., • Maintain visibility on sales forecasting, client retention, and margin optimisation., • Monitor and refine pricing models, ensuring competitiveness and profitability. Team Leadership • Manage a Head of Partnerships and support senior team members across business development, marketing, and partnerships., • Uphold a results-focused, collaborative culture where commercial decisions are data-led and client impact driven., • Ensure clear communication and handover with the returning Commercial Director for a smooth transition post-maternity period. About you • 5+ years’ experience in senior commercial, new business or growth roles within DTC, eCommerce, or Shopify Plus ecosystems., • Deep understanding of digital commerce models, including trading, CRO, CRM, and paid media., • Strong grasp of commercial operations and financial performance within an agency or consultancy environment., • Proven ability to lead and convert new business opportunities through consultative selling., • Confident relationship-builder with founders, brand leaders, and partners across the eCommerce landscape., • Strategic thinker with a bias for action — equally comfortable pitching, forecasting, or refining processes., • Analytical and data-literate, able to translate performance insights into actionable commercial decisions., • Collaborative and credible leader who inspires trust, accountability, and performance., • Excellent communicator, both internally and externally — persuasive, personable, and polished. We would love to respond to every application however due to the volume of applications we receive this isn't always possible. If you have not heard within 2 weeks of applying, please assume on this occasion that your application has not been shortlisted. We may retain your CV to contact you about future employment opportunities that are being managed by The Growth Foundation Talent. The Growth Foundation Talent is deeply committed to building a diverse & inclusive workplace and welcomes applications from all sections of the community.

Job Title: Head of QSHE Responsible to: Managing Director, Praxis Facilities Management (PFM) Location: On-site with travel at either London, Birmingham, Glasgow or Manchester offices. Main Purpose: To lead the strategic direction and operational delivery of the QSHE (Quality, Safety, Health & Environment) function across the Praxis Facilities Management business. This role ensures the organisation not only complies with all statutory and industry standards but consistently exceeds them, fostering a culture of safety, operational excellence, and continuous improvement. The Head of QSHE will be a key voice at senior level, driving change in a dynamic, entrepreneurial environment. Overview of Duties: The Head of QSHE is responsible for translating strategic QSHE priorities into operational excellence across a broad and growing national property portfolio – including major shopping centres, business parks, commercial offices, and public realm spaces. Acting as the senior lead for QSHE, the role ensures that compliance and continuous improvement is at the heart of PFM whilst achieving our commercial goals. Key Responsibilities: Leadership & Strategy • Set the QSHE vision and roadmap in alignment with business strategy., • Actively participate in board-level discussions, providing subject-matter expertise and strategic recommendations., • Build a high-performance QSHE culture that enables growth, compliance, and client confidence. Compliance & Accreditation • Ensure ongoing legal compliance with HSE legislation and industry codes of practice., • Lead the creation, implementation, and periodic review of QSHE policies, ensuring compliance with relevant legislation and industry standards., • Maintain and lead compliance with relevant engineering and FM compliance standards (e.g Gas Safe, NICEIC, REFCOM etc) and other relevant regulatory frameworks and support broader regulatory and audit readiness., • Secure and maintain certifications to ISO 9001, ISO 14001, ISO 45001. Develop and maintain all necessary QSHE documentation, policies, and systems., • Oversee internal Monitoring and and auditing of compliance., • Act as a subject matter expert when pitching for new FM mandates, aligning standards with client expectations, • Regularly assess internal standards against peer benchmarks, ensuring PFM remains ahead of market standards. Operational Excellence • Support site operations, projects, and maintenance teams with expert QSHE guidance., • Conduct inspections and audits to identify risks, drive improvements, and share best practice., • Manage incident response processes and lead investigations, including root cause analysis. Performance Monitoring • Define, track, and report on QSHE KPIs., • Use data analytics to identify trends and proactively reduce incidents and non-conformities Stakeholder Engagement • Act as the principal point of contact for relevant regulatory bodies, • Provide expert QSHE advice during property development, refurbishment, and major event planning, • Conduct regular briefings to senior leadership and stakeholders on QSHE risks, and strategy, • Partner with business development teams to support high-value pitches with credibility, clarity, and insight Required Skills & Experience: • Proven experience (10+ years) in senior QSHE roles within engineering, property, FM or complex operational environments, • NEBOSH Diploma or equivalent (essential), • Chartered membership of IOSH (CMIOSH preferred), • Experience in leading behavioural safety initiatives, • Certified lead auditor for ISO 9001 / 14001 / 45001, • Proven success in securing and managing accreditations and compliance schemes, • Strong familiarity with UK QHSE legislation, risk frameworks, and auditing standards Person Specification: • Confident communicator with excellent report-writing and presentation abilities, • Skilled in stakeholder management (internal and external) negotiation, and performance reviews, • A demonstrable ability to get things done and deliver change quickly and effectively., • Highly self-driven and comfortable in a fast-growth, entrepreneurial setting, • An ability to prepare and present concise business cases, • Values-led leadership style that aligns with Praxis’s ethos: professional, proactive, and unafraid to challenge convention Benefits: • Competitive Salary + Discretionary Bonus, • 25 days holiday per year plus bank holidays, • PMI and Healthcare Cash Plan, • 5% Company Pension Contribution, • 3x Life Assurance Our Values: Professionalism | We seek to outperform expectations with individuals able to express themselves whilst always upholding the highest professional standards Ownership | Every asset, problem or opportunity is treated as though it is our own. The group delivers all real estate services in house and never outsources responsibility or blame Entrepreneurialism | We challenge convention constantly encouraging imaginative solutions and rigorous debate in pursuit of better performance. Everyone is empowered to make decisions Meritocracy | Results, hard work and good ideas trump age, experience, and meaningless job titles. We have built a diverse team where everyone encouraged to work collaboratively to reach their full potential Action This Day | We never put off anything until tomorrow that can be done today Applications: We will contact successful candidates within one week of receiving their application. If you do not hear from us within this timeframe, unfortunately your application has not been successful on this occasion. We regret that we are unable to provide individual feedback at this stage, though we are working towards being able to share more detailed feedback in future. Agency Notice We do not accept speculative CVs or introductions from recruitment agencies. Any CVs submitted without prior agreement from a member of our HR or Talent Acquisition team will be treated as unsolicited, and Praxis will not be liable for any associated fees or introductions. Agencies must have explicit, written instruction to work on a specific role before submitting candidates.

Executive Recruitment Coordinator Location: London Team: Executive Recruitment Type: Full-time About Neko Health At Neko Health, our mission is to build a healthcare system that helps people stay healthy through preventive measures and early detection. We are a multidisciplinary team of engineers, clinicians, and operators, working at the intersection of technology and healthcare. Backed by some of the world’s leading investors and co-founded by Daniel Ek, we are scaling globally to deliver on our ambitious vision. The Role We’re looking for a highly organised and detail-oriented Executive Recruitment Coordinator to join our growing global team. This role will be central to delivering an exceptional candidate experience and ensuring smooth, efficient operations across all executive searches. You’ll work closely with our Head of Executive Recruitment and senior business leaders to coordinate global C-level and VP-level hiring, manage complex interview logistics, and act as the connective tissue between candidates, recruiters, and stakeholders. This is an exciting opportunity for someone who thrives in a fast-paced, international environment and takes pride in delivering a world-class recruitment experience. Responsibilities: • Own the candidate experience: Serve with the Recruiter as a primary point of contact for executive candidates throughout the process, ensuring every interaction feels personal, timely, professional and authentic., • Coordinate global executive searches: Manage complex scheduling across multiple time zones, aligning candidates, executives, and interview panels with precision and care., • Drive operational excellence: Maintain candidate pipelines, interview trackers, and hiring dashboards to ensure transparency, accuracy, and efficiency., • Partner closely with recruiters and leaders: Support the end-to-end executive hiring process, from initial outreach and interviews to references, offers, and onboarding. Paying special attention to gathering feedback in a timely manner., • Champion process improvement: Identify opportunities to streamline workflows, automate tasks, and elevate the overall candidate and stakeholder experience., • Protect confidentiality: Handle all sensitive information with discretion and professionalism., • Support employer brand: Help craft thoughtful, polished candidate communications that reflect Neko’s culture, values, and mission., • Collect and analyse candidate experience and hiring manager feedback. Assist the Head of Executive Recruitment gather NPS scored on our overall experience Requirements: • Experience: 3+ years in executive coordination, ideally within a global or high-growth technology environment., • Candidate experience mindset: You anticipate needs, communicate clearly, and ensure every candidate feels valued and respected., • Organisation & detail orientation: You’re masterful at managing competing priorities and time zones without missing a beat., • Professionalism: Comfortable interfacing with senior leaders, executives, and external partners with confidence and tact., • Tech-savviness: Experienced with ATS systems, scheduling tools, and productivity platforms (e.g. Google Suite, Slack, Teamer, Zoom, etc.)., • Adaptability: Thrives in a dynamic, evolving environment and embraces continuous improvement., • Integrity: Trusted to manage highly confidential information with absolute discretion. Why Join Us? • Play a pivotal role in building Neko Health’s global leadership team., • Partner with a world-class executive recruitment function shaping the company’s next stage of growth., • Be part of a mission-driven company redefining the future of preventive healthcare., • Competitive compensation and benefits in line with our global standards.