COINS Systems Manager
2 days ago
Birmingham
COINS Systems Manager (FTC)\nSalary: Extremely competitive + car allowance + Benefits\nFully Remote / 12 month Fixed Term contract\n \nWe are seeking a highly skilled COINS Systems Manager to be the in‑house subject matter expert, owning the COINS platform, leading system enhancements, and playing a central role in major business transformation programmes for a successful UK housebuilder.\nThis is an opportunity to take on a visible, business‑critical, senior role where you will shape how COINS is used across the entire organisation\n \nAbout the Role\n\nAs the COINS Systems Manager, you will act as the primary source of COINS expertise. You’ll work across IT, Finance, Commercial, Construction and wider operational teams to develop, optimise and continuously improve COINS system and related processes.\nYou will lead end‑to‑end solution design, configuration, testing and deployment, while ensuring that all system changes align to business needs and Group IT strategy. You’ll also run daily BAU oversight, manage escalations (Tier 3), mentor junior team members, and be central to several high‑profile transformation initiatives.\nThis fixed term contract is perfect for someone who thrives in a hands‑on, consultative, high‑responsibility role as part of a supportive, forward-thinking IT functionKey Responsibilities\nBAU Ownership & Escalation\n\nOwn and manage all Tier 3 COINS incidents and escalations.\nMonitor the COINS dashboard, prioritise workloads and ensure SLA adherence.\nConduct daily platform checks to ensure system stability.\nLead weekly stand‑ups with 1st/2nd line support to provide coaching, training and structured development.COINS Leadership & Continuous Improvement\n\nServe as primary COINS SME, ensuring all processes and system changes are standardised, secure and aligned to best practice.\nProactively identify improvement opportunities and deliver system enhancements that add real business value.\nLead major COINS upgrades, updates and re‑implementation activity.\nChampion good data quality, structured process design and best‑practice system usage.Business Partnering & Stakeholder Engagement\n\nBuild strong, trusted relationships across Finance, Commercial, Construction and Operations.\nRun workshops, gather requirements and translate business needs into structured technical solutions.\nCommunicate complex issues in simple, business‑friendly language.\nAct as coach and mentor to develop capability within the wider Business Applications Team.Project Delivery & Transformation\n\nYou will be a key contributor to several major strategic programmes, including integrating COINS with Microsoft Dynamics—requiring strong cross‑platform understanding, data flow knowledge and integration governance.Regional Restructure & Contract Moves\n\nDelivering system changes, data alignment and process adjustments to support organisational change.COINS Re‑Implementation\nA full re-implementation aimed at:\n\nSimplifying and improving processes\nIncreasing adoption of standard functionality\nRemoving legacy customisation\nEnhancing data quality and reporting\nYou will play a leading role in the design, governance and delivery of this programme.Skills & Experience Required\nEssential\n\nExpert end‑to‑end knowledge of COINS across Finance, Commercial, Procurement, Construction and Reporting.\nStrong understanding of Finance processes and financial controls.\nExperience delivering requirements gathering, analysis, solution design, configuration and testing.\nHands‑on experience delivering large‑scale COINS transformation initiatives.\nExcellent stakeholder management with the ability to influence, educate and build strong working relationships.\nHigh proficiency in data analysis, problem‑solving and investigation.\nMethodical, structured and disciplined approach to system design and issue resolution.\nExceptional verbal and written communication skills.Highly Desirable\nExperience with COINS integrations, particularly: \n\nCOINS Analytics\nAnaplan\nMicrosoft Dynamics\nSkills with SQL, Power BI or COINS reporting tools.\nBroad understanding of housebuilding and related business functions.\nStudying towards, or achieved, ACCA or equivalent finance qualification.Education\nDegree qualified or equivalent industry experience.\n \nWhat We’re Looking For\nThe ideal candidate will be:\n\nConfident and consultative—comfortable engaging with senior leaders and challenging constructively.\nHighly autonomous—thrives as the primary SME with minimal oversight.\nCalm under pressure—a solutions-focused mindset.\nA natural coach—able to mentor junior analysts and embed best practice.Apply Now!\nIf you’re a COINS specialist looking for a senior role where you can truly make your mark, we’d love to hear from you