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As an IT Service Desk Apprentice you will be assigned a mentor who will focus on preparing you for a job as a self-sufficient apprentice analyst through shadowing, training and increasing the your service knowledge. With the Service Desk Analyst role you may move onto a 2pm – 10pm shift. Track rec

Service Desk Analyst - Ebley Mill - StroudReference: REQ0218Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team. Means to serve as frontline IT support and be the first point of contact for users needing technical assistanceAbility to resolve hardware and software issue

Reporting to the Service Desk Manager, this role provides leadership to a team of Level 0/1 Service Desk Associates. Sysco are recruiting for a Service Desk Team Lead to join the Service Desk function within the Information Technology team on a full-time, permanent basis. Lead daily operations of th

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Key Responsibilities for the IT Service Desk Technician:Working through technical issues re

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Service Desk Analyst - French Speaking. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow.

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

Technical Service Desk Manager. Lead, coach, and develop a remote service desk team supporting multiple external customer organisations. We are delighted to be searching for a Technical Service Desk Manager – a pivotal role designed to bring leadership, structure, and consistency to a customer sup

What you'll do as Service Desk ManagerLead and develop a small service desk team, owning day‑to‑day operations and escalations. Service Desk Manager (Contract) - Cheltenham - Day rate: up to £350/day - up to 3-months We're hiring a hands-on Service Desk Manager to lead a small, highâ€

Work as a team with other members of the Service Desk support team to resolve client issues and take full ownership of Service Desk tickets that are escalated to you. To provide technical knowledge and experience to resolve Service Desk incidents and requests tickets. Utilise our internal Service De

As such, it offers the successful candidate lots of scope & autonomy within an open‑minded business to drive a service desk function in the right direction & build a high performing service desk in their own image. Must have experience managing an IT service desk. The successful candidate will hav

The Service Desk Coordinator (SDC) is responsible for overseeing the service desk workflow, overseeing dispatching, managing ticket workflows and ensuring that all IT support requests are handled promptly and efficiently. Identify opportunities to improve service desk processes and procedures to enh

A leading SaaS consulting firm in the United Kingdom is looking for a Senior Service Desk Analyst to deliver top-notch technical support and customer service.

Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. We are recruiting for a key position in our Global IT service desk

A consulting firm is looking for an IT Service Desk Analyst for a 6-month assignment in East Kilbride, Scotland.

A leading technology firm in the UK is hiring a Service Desk Analyst to manage technology support queries and incidents.

The role focuses on administering Jira Service Management and Microsoft 365 while ensuring excellent customer service for internal users. Ideal candidates should have strong problem-solving skills and experience in an IT customer service environment.

Proven experience in an IT support or service desk role. Strong communication and customer service skills. Log, triage, and resolve incidents and service requests, ensuring timely communication with users.

VodafoneThree is hiring a Service Desk Advisor to join its Business UK function, supporting customers across sectors like retail, banking, and public services. Service Desk Advisor – £29,215 + Bonus | Full-Time | (Remote UK) | VodafoneThree. Commitment to improving service delivery and customer s

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

A leading recruitment firm in the United Kingdom is looking for an IT Service Desk Analyst. Responsibilities include logging incidents, delivering outstanding customer service, and facilitating access management requests. This position offers opportunities to grow within the IT service management fi

IT Service Desk/Helpdesk Function. Proven experience in a technical support role, preferably in a service desk environment. My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line IT Service Desk Analyst.

A leading global hospitality provider in the United Kingdom is seeking a Front Desk Agent for Jumeirah Lowndes.

A Scottish managed service provider is seeking a skilled individual for a newly created managerial role overseeing their IT service desk operations. This position offers significant authority and autonomy, making it an excellent career opportunity for someone looking to build a high-performing servi

A leading technology company in the UK is seeking a 3rd Line Service Desk Technician to provide on-site technical support and troubleshoot complex issues.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

Join a dynamic team at a leading technology company as an IT Support professional in Southampton.You'll provide vital technical assistance, troubleshoot systems, and support users' varied technology needs.This role offers a competitive salary and ample opportunities for professional development, mak

A luxury hotel in London is seeking a Front Desk Agent to provide exceptional service to guests. Responsibilities include greeting guests, managing check-ins, and ensuring a smooth operational flow at the front desk.

A fast-growing technology organization in the United Kingdom is looking for a Technical Service Desk Manager to lead and develop a remote support team responsible for customer issues post-ERP deployments.

VodafoneThree is hiring a Service Desk Advisor to join its Business UK function, supporting customers across sectors like retail, banking, and public services. Service Desk Advisor – £29,215 + Bonus | Full-Time | (Remote UK) | VodafoneThree. Commitment to improving service delivery and customer s

The IT Service Desk Analyst is a front-line role, perfectly poised at the intersection of traditional service desk operations. IT Service Desk Analysts are wanted by an established FinTech software company, who are undertaking a large digital transformation into AI and Automation. Service Desk ticke

A leading recruitment agency is seeking an IT Support Engineer for a prominent legal services firm's Service Desk in Edinburgh.

A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. Strong understanding of ITIL principles and service desk operations. If you are a tried and tested leader of a Service Desk with a passion

Supporting the whole customer base and working across Application and Technical Support, the Service Desk team provides engagement of the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within the support function. Demonst

This role involves providing first-line IT support, ensuring high customer service standards, and maintaining IT policies.

The Service Desk Analyst will be responsible for providing first-line technical support to managed service customers. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. Experience working in a Servi

Familiarity with ITSM tools (ServiceNow, Freshservice, etc. Proven experience in an IT support or service desk role. This may include a presence at the client sites in the event of unforeseen IT incidents co-ordinating resolution with the Managed Service team in Newcastle-upon-Tyne.

A leading recruitment agency is seeking a Service Desk Analyst for a 6-month assignment in East Kilbride, Scotland. Responsibilities include managing Service Requests and Incidents, ensuring adherence to Service Level Agreements, and proficiency in Microsoft operating systems. The ideal candidate sh

Take full responsibility for handling Incidents and Service Requests on the Service Desk. Help create and share Service Desk reports. Graduate with at least 3 years of experience working in Service Desk personnel in UK.

A leading technology service provider in the United Kingdom is looking for a 3rd Line Service Desk Technician.

In accordance with Service Desk procedures monitors Service Desk queue to ensure that new tickets/unassigned tickets response times are met and tickets progressed within SLA. You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional cust

RD LINE SERVICE DESK TECHNICIAN - FIELD BASED. As a 3rd Line Service Desk Engineer (field based) you’ll be the go‑to expert supporting Appello’s TECS equipment and SaaS platforms. Customer‑focused and relationship‑driven, with a commitment to high service standards.

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardware and software support, including onboarding activities such as hardware/software configuration

Provide senior-level support to the Service Delivery Manager in the day-to-day operation of the service desk. Previous experience in a senior service desk or technical support role within a SaaS or managed service environment. The Senior Service Desk Analyst will play a key role in supporting a grow

A leading IT solutions provider in the United Kingdom is seeking an experienced technical support professional to enhance its Service Desk team. Key responsibilities include resolving incidents, managing service requests, and ensuring compliance with ISO standards.

A leading technology solutions provider is seeking an experienced IT Service Desk Engineer to be the first point of contact for technical support across the UK.

A growing Managed Service Provider based in Birmingham is seeking a Technical Support Team Leader to take charge of their Service Desk function. You will implement service improvements, manage ticket flow, and work closely with project teams.