Service desk jobs in Edinburgh - Page 16Crear alertas

Service Desk Analyst - Ebley Mill - StroudReference: REQ0218Description: A vacancy has arisen for a Service Desk Analyst to join our ICT team. Means to serve as frontline IT support and be the first point of contact for users needing technical assistanceAbility to resolve hardware and software issue

Line IT Service Desk Engineer - Gloucester- £25,000I am seeking an IT Service Desk Engineer to work in a high performing IT team for a rapidly expanding managed service provider based in Gloucester. The succcessful IT Service Desk Engineer will be working in the following areas and will possess t

A fast-growing technology organization in the United Kingdom is looking for a Technical Service Desk Manager to lead and develop a remote support team responsible for customer issues post-ERP deployments.

IT Service Desk Technician - Gloucester (on site and must be able to drive) - £30k - £33k I'm seeking an experienced IT Service Desk Technician for a public sector organisation based in Gloucestershire. Key Responsibilities for the IT Service Desk Technician:Working through technical issues re

Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well as priority classifications and Service Level Agreements in a Public Sector IT Service Environment. IT Service Desk Analyst IT Helpdesk Support Analyst 1st Line Su

What you'll do as Service Desk ManagerLead and develop a small service desk team, owning day‑to‑day operations and escalations. Service Desk Manager (Contract) - Cheltenham - Day rate: up to £350/day - up to 3-months We're hiring a hands-on Service Desk Manager to lead a small, highâ€

A leading SaaS consulting firm in the United Kingdom is looking for a Senior Service Desk Analyst to deliver top-notch technical support and customer service.

A leading IT solutions provider in the United Kingdom is seeking an experienced technical support professional to enhance its Service Desk team. Key responsibilities include resolving incidents, managing service requests, and ensuring compliance with ISO standards.

Previous experience in a senior service desk or technical support role within a SaaS or managed service environment. The Senior Service Desk Analyst will play a key role in supporting a growing SaaS client of ours by delivering high-quality technical support and customer service. This role acts as a

A leading workforce solutions provider in the United Kingdom is seeking a 1st / 2nd Line Engineer.This role, based in Hertfordshire and allowing for some remote work, is ideal for candidates with IT passion and experience in a support environment.You'll be responsible for troubleshooting issues with

Work as a team with other members of the Service Desk support team to resolve client issues and take full ownership of Service Desk tickets that are escalated to you. Utilise our internal Service Desk systems and any other tools required to complete your role. To provide technical knowledge and expe

To respond to inbound technical helpdesk tickets and answer inbound technical helpdesk calls within the agreed targeted timescales. Provide the best possible standard of customer service ensuring regular progress updates and effective communication on ticket resolution. Able to work in a team enviro

A luxury hotel group in London is seeking a Front Desk Agent to provide exceptional guest services.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Perform service request fulfillm

As a 1st Line Service Desk Engineer, you'll be the first beacon of support for our clients' IT-related queries. Your role will be crucial in providing efficient and effective customer service, diagnosing and resolving issues, and ensuring our clients receive top-notch support every step of the way.

Experience in 1st Line Support within the Service Desk, with a solid understanding of Incident and Request Fulfilment processes, as well as priority classifications and Service Level Agreements in a Public Sector IT Service Environment. IT Service Desk Analyst | IT Helpdesk Support Analyst | 1st Lin

A leading IT services provider is seeking a Service Desk personnel in Aberdeen, UK. Key responsibilities include managing incidents, working with a service manager, and providing advanced support for Microsoft 365 services. Candidates should have at least 3 years of experience in a service desk role

Our client is seeking a dedicated IT Service Desk professional to join their team. You will work alongside passionate professionals committed to innovation and excellence in service delivery.

Log, track, and resolve IT service requests and incidents using the service desk system. We are looking for a motivated and enthusiastic individual to join our IT team as a Service Desk Apprentice. Assist with setting up and configuring desktops, laptops, mobile devices, and user accounts.

Operating within the heart of Government, as a Service Desk Analyst you will be acting as the first point of contact for all users operating on the Official platform – supporting an array of laptop devices (Windows and MacOS operating systems), smartphones (Android and iOS), VoIP systems and Googl

We are recruiting for a key position in our Global IT service desk team. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and access. Monitor and administer cloud services including Microsoft 365 and Azure, supporting service availability and a

A consulting firm is looking for an IT Service Desk Analyst for a 6-month assignment in East Kilbride, Scotland.

The role involves learning to manage IT Service Management tickets, troubleshooting IT security incidents, and developing skills in Microsoft infrastructure.

VodafoneThree is hiring a Service Desk Advisor to join its Business UK function, supporting customers across sectors like retail, banking, and public services. Service Desk Advisor – £29,215 + Bonus | Full-Time | (Remote UK) | VodafoneThree. Commitment to improving service delivery and customer s

The role focuses on administering Jira Service Management and Microsoft 365 while ensuring excellent customer service for internal users. Ideal candidates should have strong problem-solving skills and experience in an IT customer service environment.

A leading software company is seeking a Service Desk Engineer to provide technical support and manage incidents effectively. This role requires excellent communication skills and at least 2 years' experience in a Service Desk environment. The successful candidate will work within a dynamic team to e

A key thing the Manager will look for is the right attitude, someone who is passionate about IT, enjoys working in a team environment and providing a high level of customer service.

IT Service Desk/Helpdesk Function. Proven experience in a technical support role, preferably in a service desk environment. My client is a leading IT MSP based in the Edinburgh area who are recruiting for a 2nd Line IT Service Desk Analyst.

A Scottish managed service provider is seeking a skilled individual for a newly created managerial role overseeing their IT service desk operations. This position offers significant authority and autonomy, making it an excellent career opportunity for someone looking to build a high-performing servi

A leading technology company in the UK is seeking a 3rd Line Service Desk Technician to provide on-site technical support and troubleshoot complex issues.

A leading sports technology firm is seeking a Service Desk Analyst II to provide end-user hardware and software support within a world-class support team. Responsibilities include triaging service requests, maintaining onboarding documentation, and ensuring adherence to best practices in a fast-pace

As such, it offers the successful candidate lots of scope & autonomy within an open‑minded business to drive a service desk function in the right direction & build a high performing service desk in their own image. However they do not need to have been a service desk agent / support engineer. Must

A luxury hotel in London is seeking a Front Desk Agent to provide exceptional service to guests. Responsibilities include greeting guests, managing check-ins, and ensuring a smooth operational flow at the front desk.

RD LINE SERVICE DESK TECHNICIAN - FIELD BASED. As a 3rd Line Service Desk Engineer (field based) you’ll be the go‑to expert supporting Appello’s TECS equipment and SaaS platforms. You enjoy solving problems others can’t, and you bring both technical expertise and exceptional customer service

A leading payments technology company seeks a Service Desk Analyst to deliver excellent customer service and technical support. In this role, you'll handle helpdesk inquiries, assist customers using Ingenico tools, and follow escalation paths as needed.

Help onboard new service desk analysts and personnel. As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you will join our world‑class support team and be responsible for end‑user hardware and software support, including onboarding activities such as hardware/software configuration

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. We’re now looking for a 2nd Line Service Desk Engineer to join us, adding to our pool of knowledge and

As a Service Desk Analyst II at Fanatics Betting & Gaming (FBG), you are here to join our world-class support team. Help ensure that processes used by the service desk team are well-documented and communicated. Help onboard new service desk analysts and personnel.

At RI, we believe we can reinvent retail operations through advanced analytics, growing sales and profitability for our global retail and consumer goods clients.As a Systems Engineer you will be part of a team supporting our technical infrastructure and our applications on a 24/7 basis.Our systems a

A leading digital sports platform is looking for a Service Desk Analyst II. This role involves providing end-user hardware and software support and ensuring compliance with service guidelines. Responsibilities include triaging service requests and maintaining onboarding documentation.

You will ideally have proven experience working within a Technical Service Desk ITIL environment, providing professional customer focused service to agreed standards and procedures within Service Level Agreements (SLAs). In accordance with Service Desk procedures monitors Service Desk queue to ensur

A leading global hospitality provider in the United Kingdom is seeking a Front Desk Agent for Jumeirah Lowndes.

Technical Service Desk Manager. We are delighted to be searching for a Technical Service Desk Manager – a pivotal role designed to bring leadership, structure, and consistency to a customer support function that underpins ERP deployments across multiple client organisations. This role requires pri

A growing Managed Service Provider (MSP) based in Birmingham is seeking a proven Technical Support Team Leader to take ownership of their Service Desk function. Strong understanding of ITIL principles and service desk operations. If you are a tried and tested leader of a Service Desk with a passion

VodafoneThree is hiring a Service Desk Advisor to join its Business UK function, supporting customers across sectors like retail, banking, and public services. Service Desk Advisor – £29,215 + Bonus | Full-Time | (Remote UK) | VodafoneThree. Commitment to improving service delivery and customer s

The IT Service Desk Analyst is a front-line role, perfectly poised at the intersection of traditional service desk operations. Service Desk ticketing systems, including workflow configurations and other modules (eg CMDB). This IT Service Desk Analyst opportunity will pay an annual salary up to £40,

A leading recruitment agency is seeking an IT Support Engineer for a prominent legal services firm's Service Desk in Edinburgh.

Experience working in a Service Desk environment, preferably with a Managed Service Provider. Be sure to include a tailored CV and cover letter that highlights your relevant experience in IT support, customer service, and service desk operations. The Service Desk Analyst will be responsible for prov