Director of Apheresis and Business Development
hace 8 días
Clawson
Job DescriptionDescription: Hema-Tec is a family-owned clinical services organization committed to expanding access to transformative apheresis and acute dialysis care. We seek an energetic, service-oriented leader to direct clinical operations and champion program growth. In this role, you’ll blend hands-on clinical expertise with strategic vision to build resilient teams, deepen hospital partnerships, and bring compassionate, high-quality therapies to more patients. You will shape how hospitals deliver critical and emerging apheresis therapies — from Therapeutic Plasma Exchange to Red Cell Exchange and therapeutic phlebotomy — while nurturing clinicians, improving care processes, and advancing new service lines (including wellness apheresis). Your leadership will broaden access, elevate safety and outcomes, and position Hema-Tec as the hospital partner of choice. Pay: Competitive — commensurate with experience Location: Clawson, MI (primary); travel to contracted hospitals as needed Shift: Primarily daytime/office hours with clinical engagement as needed Direct Reports: 3-5 Reports to: Chief Clinical Officer Benefits: • Competitive salary and benefits package, • Comprehensive health and wellness plans, • Company matching 401(k), • Generous paid time off and holiday policies, • Team member recognition programs, • Opportunities for career growth and professional development, • Collaborative, supportive team culture Primary responsibilities Program leadership & culture • Lead with service: build a multi-site Apheresis Program grounded in respect, psychological safety, continuous learning, and accountability., • Develop, update, and enforce clinical policies, SOPs, and quality systems that reflect best practices and regulatory standards (AAMI, CMS, Joint Commission, OSHA, HCFA)., • Serve as the visible, trusted clinical partner to hospital leaders, physicians, and referral sources — listening first, removing barriers, and fostering strong partnerships., • Champion staff wellbeing and professional growth through coaching, recognition, and opportunity creation. Clinical operations, safety & wellness program leadership • Oversee daily operations: staffing models, schedules, and on-call coverage, supply/inventory control, vendor coordination, and budget stewardship., • Ensure the consistent, evidence-based delivery of apheresis and related acute dialysis services in accordance with physician orders and site protocols., • Integrate wellness apheresis into clinical operations responsibly: design pilot frameworks, define evidence-informed inclusion/exclusion criteria, and embed multidisciplinary review (Medical Director/physician oversight) for investigational or atypical cases., • Create transparent, informed-consent processes, plain-language patient education, and transparent pricing/affordability options for wellness offerings., • Standardize treatment and safety protocols for all service lines (anticoagulation plans, vascular access guidance, escalation pathways) and require baseline/longitudinal safety monitoring for wellness patients., • Drive quality and safety: monitor KPIs (volume, treatment adequacy, access failures, infection rates), manage incident reporting, conduct root-cause analyses, and implement sustainable corrective actions across both therapeutic and wellness services., • Maintain audit readiness and compliance with regulatory and hospital standards. Education, credentialing & people development • Design and deliver specialized apheresis education: orientation, simulation, competency validation, and ongoing training programs that include wellness-specific content (patient selection, consent conversations, monitoring)., • Oversee credentialing and documentation for clinical staff; maintain own clinical competencies., • Coach and mentor RN Supervisors and frontline clinicians; create clear career pathways and succession plans., • Provide clinical escalation support and be available to advise teams, including occasional after-hours guidance. Business development & strategic growth (therapeutic + wellness) • Identify opportunities to grow thoughtfully by expanding volumes at current sites and pursuing new hospital partnerships and service lines., • Lead go-to-market activities for new programs: proposals, RFP responses, pricing, and contract implementation with integrity and collaboration., • Advance wellness apheresis strategically and ethically: pilot programs with defined outcome measures, stopping rules, data collection plans, and criteria for scale-up; align initiatives with hospital leadership, legal, and payer considerations., • Craft access strategies — financial counseling, sliding-scale/subsidy options, and community outreach — to reduce barriers for underserved populations., • Use frontline insights to inform strategic planning, resource allocation, and technology adoption. Administration, equipment & safety oversight • Produce timely program reports, dashboards, incident logs, and regulatory records; transparently communicate outcomes and improvement plans to partners and CCO., • Ensure equipment maintenance, sanitation, and Biomed coordination; document service requests and completion., • Promote infection prevention, PPE adherence, and safe clinical environments. Travel & work expectations • Substantial travel is required (weekly, often multiple days/week); reliable personal transportation and a valid driver’s license are necessary., • The role combines office work with frequent bedside presence, and may include prolonged standing, walking, lifting/carrying up to ~30 lbs, and assisting with heavier equipment (team lifts/mechanical aids). On-call availability may be required. Key qualifications & requirements • Graduate of an accredited School of Nursing; BSN preferred., • Active, unencumbered RN license in Michigan., • Minimum 5 years RN practice; at least 3 years progressive apheresis experience., • 3+ years supervisory/management experience preferred., • Current BLS/CPR (AHA)., • Ability to pass Ishihara color vision screening., • Successful background check, drug screen, and required immunizations/health screenings per hospital credentialing., • Clean criminal record compatible with healthcare employment. Core skills & attributes • Expert acute-care assessment, triage, and independent clinical judgment., • Demonstrated servant leadership: humility, coaching orientation, and commitment to elevating others., • Proven ability to design training, validate competencies, and lead simulations., • Data fluency: monitor KPIs, interpret trends, and translate insights into operational improvements., • Operational strengths in staffing, scheduling, inventory, and basic financial stewardship., • Strong communicator and relationship builder, with a proven track record in responsible business development. Preferred experience • Familiarity with major apheresis/dialysis device vendors (Fresenius, Baxter, NxStage, Gambro/BD)., • Experience responding to RFPs, using CRM tools (HubSpot, Salesforce), and supporting multi-site program rollouts., • Background in QA/QI methodologies and regulatory compliance.Requirements: