Medical Front Desk Receptionist
hace 19 días
Coral Springs
Job Description Medical Front Desk Receptionist Medical Receptionist Job Responsibilities: • Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts., • Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries., • Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone., • Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays., • Verification of patient benefits, acquiring authorization from insurance company, • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area., • Ensures availability of treatment information by filing and retrieving patient records., • Maintains patient accounts by obtaining, recording, and updating personal and financial information., • Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims., • Helps patients in distress by responding to emergencies., • Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information., • Multi-tasking, • Flexibility, • Telephone skills, • Customer service, • Time management, • Organization, • Attention to detail, • Scheduling, • Word processing, • Professionalism, • Quality focus