Front Office Coordinator
15 days ago
Jupiter
Job DescriptionJob Summary The Front Office Coordinator would be responsible for greeting all patients and clinic visitors in a friendly manner, directing them to the appropriate location, and providing general information about the office. The front office activities include receptionist tasks, check-in & check-out processes and referral coordination duties. Job Responsibilities • Answering phones efficiently and with the proper etiquette, directing the calls to the appropriate person/department. Updating patient information in computer when necessary, • Scheduling new patients, collecting insurance information, filling out proper forms to set up new patient files and preparing file labels, • Verifying medical insurance for all appointments (at least one day prior to service) and walk-in patients, • Maintaining inventory of new patient forms and office supplies required for front desk activities, • Monitoring patient wait time and ensuring physicians' on-time schedule. Prioritizing appointment versus walk-in. Assisting in pulling charts for walk-in patients., • Providing patients the proper documentation for quick referrals using preferred network, • Ensuring patients leave with all necessary forms and paperwork (i.e. receipt of visit, lab requisition, prescription, etc.), • Scheduling any necessary follow-up appointments, confirming next days appointments, and also following up on any missed appointments, • Respecting and maintaining privacy and dignity of patients to assure client confidentiality at all timesJob Qualifications, • High school diploma or equivalent, • 1 year of experience within a medical office setting, • Data entry and typing experience, • Bilingual in English/Spanish is preferred, • Knowledge of basic medical terminology is preferredBENEFITS, • Comprehensive benefits package, including Health, Vision, Dental, and Life insurances, • FSA and Life Assistance Program (EAP), • 401(k) Retirement Plan, • Health Advocacy, Travel Assistance, and My Secure Advantage, • PTO Accrual and Holidays #ZIP #INDNP #LI-SW1 Powered by JazzHR JCr6qqSyvM