Customer service assistant jobs in BirminghamCrear alertas

New Customer Service job In Birmingham Your new company Due to Hays's partnership with local authorities, we are currently recruiting customer service assistants to join the team at a local authority. Your new role As a customer service assistant, you will be taking inbound calls from customers regarding public transport. These calls can vary between handling queries, providing guidance or an update on applications for public transport passes. Occasionally, you may also support with initial checks applications for public transport. What you'll need to succeed In order to succeed, you should have previous customer service experience, contact centre experience is desirable. Furthermore, you should have strong communication skills where you are able to deliver information clearly. What you'll get in return This is a temporary role for a minimum of 3 months and a possible extension. The rate of pay for this role is £14.14 per hour, including holiday pay, which is paid on a weekly basis. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4741059

New Licencing Administrator Your new company We are seeking a Licencing Assistant to join a busy local authority team in Solihull. This role will predominantly focus on taxi licencing, supporting the smooth running of appointments and ensuring that all applications are processed efficiently. Your new role The position is based in a customer service centre, where you will handle a high volume of appointments, each lasting around 30 minutes. The work is fairly repetitive but requires consistency, accuracy, and a professional approach at all times. You will be the first point of contact for customers, meeting and greeting them, answering queries both in person and via email, and guiding them through the licencing process. Key responsibilities include processing applications within the licencing department, inputting data accurately, and checking documents to ensure compliance. What you'll need to succeed We are looking for someone with excellent attention to detail and a commitment to delivering high-quality customer service. Strong IT skills are essential, particularly with Excel and spreadsheets, as you will be required to manage and maintain records with precision. What you'll get in return This is a temporary role for a minimum of 3 months with the possibility of an extension. The rate of pay for this job is £15.31 premium rate per hour, which is paid on a weekly basis. The role is fully onsite with parking available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4749900

We're looking for a Retail Assistant who will be the face of our business, delivering exceptional customer service for a major High Street brand on a part time basis, contracted to 5 hours per week. Demonstrate great timekeeping and reliability. We want our colleagues to feel valued, empowered to re

Customer Service Assistant - Birmingham. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. Our ideal Customer Services Assistant will:.

Retail Head Chef - NEC Birmingham | Full-Time / Permanent £35,000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We're looking for a passionate Head Chef to join the innovative team at NEC Birmingham - the UK’s largest event space! As Head Chef you will lead retail culinary operations; ensuring kitchens runs safely and efficiently, leading a passionate kitchen team, and enabling us to exceed guest expectations for world-class events, conferences, and exhibitions. If you have the culinary and leadership skills to manage a high-volume kitchen in a dynamic retail environment, we want to hear from you! We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Retail Head Chef - The role • Leading on building efficient and commercially viable labour plans and food and beverage orders for large-scale events using key sales insights, • Managing budgets, labour, and stock control to ensure high-quality and cost-effective menu solutions, • Supporting with continued business improvements and profitability, • Maintaining SOP standards in the operational area, • Leading on delivering all health & safety and food safety standards, • Championing the Levy brand standards and delivering an outstanding guest experience, • Monitoring guest feedback and implementing improvements to enhance overall service level, • Acting as a role model for the team, supporting training and development., • Acting as duty manager, allocating kitchen duties and responsibilities to all culinary team members and providing on shift support to colleagues., • Experience managing a high-volume kitchen in a retail environment, • Previous experience adhering to safety policies and procedures, • Ability to think on your feet and adapt to whatever challenges arise., • Has an awareness of commercial drivers, • A keen eye for detail and consistent desire to uphold high standards., • Strong communication and teamwork skills, • Passion for guest experience and service excellence, • Ability to thrive in a fast-paced, dynamic environment What you’ll get in return • Competitive salary and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included Why join us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.

Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as an Assistant Manager, in return you’ll get: • The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme, • The opportunity to earn a centre outperformance bonus, • A 40-hour contract, plus additional pay for any extra shifts you work, • 50% off food when you are working, • Optional pension plan, • 28 days holiday & additional days holiday with length of service, • Access to our in-house Centre Manager in Training programme and apprenticeships, • Free games vouchers every month, • 30% discount off food and drink for you and up to five friends, • Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders., • The opportunity to join our healthcare cash plan, • Financial long service awards, • A £15 donation to our dedicated charity partner when you complete your induction Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: • Management experience, ideally within the leisure, hospitality, or retail industry, • A passion for customer service, • Evidence of inspiring and developing large teams, • A willingness to work nights and weekends Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we’re proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we’re committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company.

Sales & Customer Service Assistant. Were a fast-growing team focused on delivering powerful sales results, unforgettable customer experiences, and developing the next generation of sales leaders. Sales & Customer Service Assistants.

Our Assistant Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service.

As Assistant Manager you will be working as an integral part of the companys retail management function. Developing an effective Cass Art sales and customer service culture, leading the team to ensure sales targets are reached and maximum customer satisfaction.

Entry Level Sales Assistant - Central Birmingham. Our client is one of the countries leading Sales, Customer Service and Marketing companies. Are you a highly motivated individual with Strong English Speaking skills Are you ready to engage a sales mentality to be an effective and valuable team membe

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

Assistant Parts Manager – Monday to Friday 06:30 – 16:00 Stratstone Land Rover Birmingham Competitive salary with pension, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services An exciting has arisen for an Assistant Parts Manager to join one of the largest Jaguar Land Rover Trade Hubs in the country. This is a key role within a high-volume, fast-paced operation, offering excellent career progression within a prestigious brand. The Role Working closely with the Parts Manager, you will help oversee the day-to-day running of the parts department, supporting both retail and trade customers while ensuring exceptional levels of service, accuracy, and efficiency. What does the role of Assistant Parts Manager involve? • Support the management and development of a busy parts team, • Assist with stock control, ordering, and inventory accuracy, • Maintain excellent relationships with trade and internal customers, • Ensure departmental KPIs and manufacturer standards are met, • Help drive efficiency, profitability, and customer satisfaction, • Previous experience within an automotive parts department is essential, • Supervisory or assistant management experience is highly desirable, • Strong organisational and leadership skills, • Confident using parts systems and manufacturer processes (JLR experience advantageous but not essential), • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Access a new car through our Salary Sacrifice scheme and enjoy a smarter way to drive, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you’re ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey. Lithia UK are an equal opportunities employer, and we are proud members of ___, ___ and ___. We welcome all applications regardless of age, race, religion, disability, gender or sexual identity, marital status, socio-economic background or Veteran status. We will also consider qualified applicants with prior criminal convictions, in accordance with the law. We want your recruitment journey to be unique to you and as accessible as possible. If you need any additional support with your application or have specific requirements at any stage, please let us know via email: . Our team will be happy to support you throughout every stage of the process.

Assistant Manager | Merry Hill | Up to £29,000 + Bonus | NEW STORE OPENING! Are you a driven and energetic Assistant Manager ready to take the next step in your retail career? Love fast-paced environments, variety, and leading by example? We're recruiting for an Assistant Manager to help launch a brand-new store in Merry Hill . This is your opportunity to join a growing, international retailer known for its creativity, energy and unique shopping experience. What's in it for you? Salary up to £29,000 plus bonus Be part of an exciting new store opening Fast-paced and creative retail environment Career development opportunities with a growing brand Performance-based incentives and bonuses Exclusive staff discount and a stylish uniform Bike-to-work scheme to support your wellbeing Comprehensive pension scheme for your future About the Role - Assistant Manager This is a hands-on role supporting the Store Manager in all aspects of the day-to-day running of the store. You'll be a key part of the leadership team, helping to drive results, coach the team and deliver a standout customer experience. Your responsibilities will include: Leading by example on the shop floor Supporting your team to deliver outstanding service Driving sales and hitting key KPIs Helping with rotas, payroll and stock control Creating a clean, organised and safe environment Coaching and motivating your team to be their best What You'll Need: Assistant Manager or Supervisor experience in a fast-paced retail or hospitality setting Confidence in driving performance through great people skills A hands-on approach and a positive, can-do mindset A flair for visual merchandising is a bonus Flexibility to work across weekdays, weekends and peak periods This is the perfect opportunity for an experienced Assistant Manager who's ready to take on a fresh challenge and grow with a fun, ambitious brand. Apply now to help shape something new and exciting. BBBH34155 TPBN1_UKTJ

Storage Assistant Birmingham (B33). As a Storage Assistant, you will support sales and customer service, assist with site standards and basic upkeep, and help ensure the safe, secure running of the branch. Storage Assistant duties include:.

As an Assistant Housing Officer, you will play a key role in supporting housing compliance and customer service.

Assistant Store Manager | Redditch | Retail | Salary up to £33,000 + Benefits Zachary Daniels are recruiting for a an expanding, big box, fast paced retailer in Redditch. As the Assistant Store Manager you will be at the forefront of creating an exceptional environment for customers and inspiring the team to deliver brilliant xrnqpay customer service. You will be supporting the Store Manager in driving sal... All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.

An Assistant Manager is the go-to person in the store on shift.You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across.Due to the service that Wickes provides, you would be required to help multiple functi

A multi-service provider is seeking a Customer Relationship Assistant at their Birmingham site. You will deliver exceptional customer service, support account managers, and strengthen client relationships. The role requires excellent communication and organisational skills, with a focus on customer

Job Description The Role... An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom one minute and then having to nip outside to help take in the delivery the next. All of this whilst ensuring everyone is kept safe. This role is based in our Perry Barr store. About you... You will have experience in running the show in a fast-paced customer facing environment and be someone who can handle the variety that each day at Wickes brings. You will be highly organised with a passion for ensuring our customers receive the best service we can deliver, all whilst inspiring and leading your team. What we can offer you... Our unique culture means we believe in doing the right thing and helps us to win for our customers, planet and people. Together, we help you get what you want from your role, so you can make your working experience your own and experience beyond the everyday. Up to 7.5% annual bonus and up to £300 per month gain share bonus Up to 10% employer pension contribution Up to 35 days of annual leave including 8 days of bank holidays Other financial and wellbeing benefits include: 20% colleague discount, Save-as-you-earn scheme, Cashback health scheme, Cycle to work, Life assurance, Peppy, Aviva Digital GP, Financial Education & loans, Discount platform including savings and cash back at numerous retailers, savings on gym membership. We aim to create an inclusive workplace with colleagues' wellbeing at the heart of everything we do. If you are interested in flexible working you can read our flexible working statement here or let us know when you apply and we can talk this through as part of your application process. "Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form"

A dynamic hospitality establishment in Birmingham is seeking an Assistant General Manager to support daily operations and ensure exceptional customer service. The ideal candidate should have proven managerial experience in hospitality, strong leadership skills, and a passion for delivering outstandi

A charitable organization is seeking an Assistant Store Manager for a 12-month fixed-term contract in Smethwick. The role involves supporting the Store Manager with daily operations and ensuring excellent customer service.

A premium retail brand in Birmingham is seeking an experienced Assistant Store Manager to deliver exceptional customer service and motivate a high-performing team. In this diverse and rewarding role, you will manage operations and instill retail excellence. Ideal candidates will have a strong backgr

As a customer service assistant, you will be taking inbound calls from customers regarding public transport. Due to Hays's partnership with local authorities, we are currently recruiting customer service assistants to join the team at a local authority. In order to succeed, you should have previous

A leading financial services company in the United Kingdom seeks an experienced Assistant Store Manager to ensure outstanding customer service and manage cash handling duties. The ideal candidate will have at least one year of experience in sales or customer service and a high school diploma or GED.

Due to our partnership with local authorities in the West Midlands, we are recruiting 2 brokerage admins on a temporary basis.You will be responsible for handling supply requests that come through from social workers in relation to packages for vulnerable adults.You will also be managing spreadsheet

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring t

Strong customer service and administration skills. Identify potential customers that lead to new enquiries and accounts. Answering all incoming calls and providing a first-class service.

Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. As a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will inv

As a Customer Service Adviser, you’ll be the first point of contact for customers, ensuring a smooth and professional experience from start to finish. Previous experience in a customer service or administrative role. Permanent Customer Service Adviser based in the Trafford area, £25,000 - £26,00

As a Kitchen Assistant at a Barchester care home, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. A healthy, nutritious diet is vital to ensuring our residents' wellbeing and helping them enjoy daily life with u

As we move into 2026, Hays will be actively working with a variety of clients across the Milton Keynes, Bedfordshire & North Hertfordshire area, who are looking for Business Support and Customer Services professionals on an interim and permanent basis. Are you an experienced Business Support or Cust

You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. Employee of the Month' rewards and Long Service Awards'.

You’ll work closely with internal teams, legal representatives, and residents to maintain accurate records and deliver excellent customer service, as well as helping to manage complaints and backlogged queries. This is an exciting opportunity to play a key role in supporting the delivery of essent

A proven ability to deliver exceptional customer service, especially in sensitive or high-pressure situations. Honesty, integrity and a positive and proactive approach towards high standards and service levels.

Communicating delivery timelines and transport details with customers. This role often involves close coordination with management and transport teams to meet customer expectations.

Buying and Merchandising Administrator Permanent Newcastle Upon Tyne Competitive Salary Closing Date: 26 January 2026 We are the heartbeat of the city.Come and be a part of a long and proud history where we strive to be the best in everything we do, on and off the pitch.Bringing the people and commu

A temporary Administrator needed to start asap based in Wolverhampton.Our client is looking for a temporary Administrator to support their facilities team.This position is to start asap for 3 months initially.The hours are full-time, Monday to Friday, 39 hours per week.The role involves supporting t

Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. To join us in this role, you’ll have experience of working in a customer service environment and managing

This is a fantastic opportunity to contribute to the smooth running of academic programmes and play a key role in delivering a high-quality, student-focused service. Commitment to delivering excellent service to students and staff.

Experience of customer service. Experience of providing administrative support to colleagues and external customers or partners.

We are committed to our STAR Housing values, excellent customer service, and continuous improvement. Contribute to projects and build relationships with colleagues, suppliers, and customers. Participate in team meetings, training, and service improvement initiatives.

REWARDS PACKAGEUp to 30 days annual leave pro rata (after 2 years’ service) Pension scheme, matched up to 8%Life Assurance up to 3 times your salaryFlexible benefits package, including Holiday Trading and Cycle Scheme - can be tailored to meet your individual needsSmartHealth – free online GP se

About the Role As an Customer Service Team Leader, you will lead and develop a team of Alarm Receiving Centre (ARC) Advisors, ensuring the smooth running of our 24/7 operation and upholding the highest standards of customer safety, service, and operational excellence. Strong customer service ethos a

REWARDS PACKAGEUp to 30 days annual leave plus Bank Holidays (pro rated for part time)Funded Health Cash PlanSmartHealth – free online GP service 24/7. Pension scheme, matched up to 8%Life Assurance up to 3 times your salaryFlexible benefits package, including Holiday Trading and Cycle Scheme - ca

Key Responsibilities Deliver excellent customer service within an inbound contact centre environment Handle customer complaints professionally and effectively Respond to customer enquiries clearly and accurately Support customers with invoices and process payments over the phone Make outbound calls

Job Title: Customer Service Representative Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis Benefits : 30 days holiday (including bank holidays) Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car

Join our Warrington Sales Team, and youll be right at the heart of it speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. About the roleIf youre someone who puts customers at the heart of ev

Boutique Independent Agency | Head Office: St Katharine Docks.Sales at the premium end of the London property market is fast-moving, detailed, and highly collaborative.At CHBL, transactions span Central London, working with both domestic and international clients across resale homes and brand-new de