· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.
Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This po...
Trinity Claims is a claims management company based in Tonbridge, that designs and delivers claims strategies to meet the needs of our partners. Our team consists of talented professionals with a proven track record in leading change in insurance companies. We have a leadership team dedicated to ...
Location: Flexible between home, Corby and London Reports to: Senior EPA Engagement Manager Salary: £37,960 plus excellent benefits Closing Date: 26th April 2024 About the role: The End Point Assessment (EPA) Engagement Manager plays a critical role in the delivery of customer delight, contributi...
Our BIRMINGHAM branch is looking to recruit for Trade Counter Salesperson. The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile. In this position, you will play a key role in the sale of our full range of buildin...
Job Summary Werfen is a family-owned, innovative company founded in 1966 in Barcelona, Spain. With the headquarter in Barcelona, it operates directly in 30 countries, more than 100 territories through distributors, and with a workforce of 7000 employees. Werfen is a specialized diagnostics compan...
... customer service skills - Attention to detail - An inspiring leader on shift Who are we? We're part ... If you require any assistance or reasonable adjustments while applying, please don't hesitate to ...
Senior Azure Platform Consultant YOU MUST BE ELIGIBLE FOR SC CLEARANCE YOU MUST BE BASED WITHIN 50 MILES OF EDINBURGH, LONDON, BIRMINGHAM, MANCHESTER, NEWCASTLE OR BELFAST THIS IS A REMOTE BASED ROLE WITH VERY OCCASIONAL TRAVEL TO CLIENT SITES AND OFFICE. Would you like to the opportunity...
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Description Where does this role fit in? The Account Executive carries responsibility for customer service delivery, operational and administrative excellence. The role will encompass day-to-day responsibility for briefing artwork, print and uploading files to the online systems, supported by t...
We are seeking a Senior Contracts Manager/ Contracts Director ensuring compliance with contract law, providing Project Management guidance on HVAC sites to ensure they are completed on time, to budgeted margin and in an efficient, professional manner to the Company’s and Customer’s satisfaction. ...
Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award...
JOB DESCRIPTION We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them. We are seeking two Inspector of Historic Buildings and Areas to join us in helping to bring change across major cities and r...
ATS Euromaster When you join ATS Euromaster, you will be part of a nationwide tyre retailer with over 50 years of experience, operating out of more than 250 service centres across the UK. We are also part of the Michelin Group of companies, so you know you will be joining a reputable business tha...
A fantastic opportunity for an IT Support Technician to join an established, leading midlands-based technology company with exciting growth plans. Benefits - remote working, up to £100 per month contribution to office costs, private healthcare, contributory pension, 23 days Annual leave + statuto...
Description Joining ITG on an initial 12-month contract - you will have demonstrable experience managing a mix of digital and creative projects and have and been involved in delivering both content and digital media content. You will have strong project management and communication skills with t...
Description The Senior Account Manager is a key member of the ITG team, carrying responsibility for customer service delivery, operational excellence, innovation and project management. The role will encompass the management and delivery of ITG’s service, the overall quality control of creative...
Version 1’s market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of work...
Office Location: Birmingham City Centre Working Hours: 9:00 to 5:30pm Monday to Friday Job Type: Full Time - Permanent Salary: £32-35k Per Annum Company Overview: The Clive Henry Group is a dynamic organisation comprising three companies dedicated to providing comprehensive solutions to the hea...
Description Overview ITG’s CRM and CX teams deliver complex CRM activity and digital marketing solutions for global clients by leveraging a broad range of marketing technologies including platforms such as SFMC, Adobe Campaign, Braze, Eloqua, Klaviyo and of course our very own Deployteq marketi...
Job Title: CNS Supervisor Benefits: Pension Scheme, Life Assurance, Annual Bonus Scheme, Free on-site parking, Discounted Gym Membership, Concession Discounts. Cycle to Work Scheme, Employee Assistance Programme. About Us Birmingham Airport is the third largest airport outside the south-east...
We have exceptional opportunities for both Account Handlers and Claims Handlers to join our teams spanning the Midlands. Guided by seasoned insurance leaders, we are the broker here to serve clients in a changing world, with specialism at heart. Are you ready to thrive in a fast-paced environme...
Job Title: Quality Engineer Salary: £40,000 - £47,000 Industry: Automotive Are you passionate about ensuring top-notch quality in manufacturing? We are seeking a Quality Engineer for a leading manufacturer in the automotive industry. Opportunity: As a Quality Engineer you will ensure top-notch...