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We are looking for a highly motivated and experienced Customer Success Manager to join our team. Own and manage customer relationships post-contract signature, following a successful handover from the sales team. This role is pivotal in securing the profitable renewal of our E-Commerce portfolio, en

What are the technologies of tomorrow? As a Customer Success Manager, you answer exactly this question in close cooperation with our international customers. Experience in a customer-facing role such as Customer Success, Consulting, Solution Support, Technology Analysis, or a similar position. In ad

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support customer goals and long‑term success. Share insights, risks, and recommendations with the R

SaaS Customer Success experience: You have 2 to 3 years of experience in Customer Success or Account Management within SaaS, working with SMB customers, managing a portfolio of 100+. Build success plans aligned to your customers' strategy, delivering, driving & clearly articulating value, ensuring e

As a member of the Customer Success team, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your book of business. At Notabene, the success of our customers drives everything that we do and our Customer Success team is

A dynamic technology startup in the United Kingdom is looking for a Customer Success Manager. The role involves leading onboarding processes for new clients, nurturing relationships, and developing customer retention strategies.

At least 5 years of experience in the software industry as a Customer Success Manager, with a proven track record of driving measurable business outcomes for customers, such as increased retention rates and product adoption. The Senior Customer Success Manager is required to ensure Cognigy’s custo

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways t

A global health services provider is seeking a Customer Success Manager to build relationships with client organizations while driving client success and satisfaction.

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful "Handover to Live. Since our founding, we’ve empowered more than 400 customers across Europe and beyond - including vending operato

Create and maintain a customer success plan, tracking success initiatives. Effectively coordinate and lead the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering). We’re all working together to build an e

We are seeking a tenacious, self‑motivated, French speaking Scaled Customer Success Manager who isn't just looking to manage relationships—you want to revolutionise how we support and retain them. Scaled Customer Success Manager, French Speaker. Customer Success, Account Management, or Digital M

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. We’re looking for a Rockstar Customer Success Man

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

Customer Success / TAM / Solutions / SaaS client‑facing role. The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up.

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cy

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You will evolve and iterate on our customer onboarding strategy. You work with internal teams and customers to drive adoption, engagement and growth.

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Previousclient facing experience with ideally previous customer success experience. Prior customer success experience within financial or SaaS industry.

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Account Management,

Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters.

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. As a trusted partner, you will work closely with Account Managers and cross‑functional teams to support customer goals and long‑term success. Experience in Customer Success, Account Management,

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. This position reports to our Manager of Customer Success and has the

Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (American timezone). Customer Success Manager - Creator Monetization platform (Remote).

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

A growing technology firm is seeking a Senior Customer Success Manager to manage enterprise (re)insurance clients in London/Chelmsford. The ideal candidate should have experience in Customer Success or Strategic Account Management, particularly within the insurance or SaaS sectors. This role involve

As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable business value—from cash acceleration to process optimization—driving renewals, expansion, and long-term partn

Customer Success Manager or Technical Account Manager in a fast‑growing B2B SaaS organization. We’re looking for a Customer Success Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. As the quarterback of the customer experience, you wil

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. A passion for customer success and a desire to exceed expectations. Proven track record in customer success, account management, or a similar role.

As the Manager, Customer Success, you will lead a team of growth Customer Success Managers to deliver successful onboarding, healthy adoption, advocacy and retention in Vanta’s rapidly expanding customer base. What you’ll do as a Manager, Customer Success at Vanta:. Influence strategy and design

Customer Success Manager (CSM). You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strategies. Develop and implement customer success strategies that drive adoption, satisfaction, and re

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

A global performance management leader is looking for a Customer Success Manager to drive customer satisfaction and retention in the UK. Ideal candidates should have 5–7 years of experience in customer success or account management within a SaaS context.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. This position emphasizes the delivery of measurable value and customer satisfaction in the legal field. The role requires strong customer r

A leading financial services provider is seeking a Customer Success Manager based in London. In this role, you will develop strategic plans to drive customer retention and growth, enhance client value, and build trusted relationships. The ideal candidate should have strong client-facing experience,

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. Beyond traditional customer success, you'll drive innovation in how we leverage AI and automation to deliver exceptional support at scale, setting the gold standard for AI‑enabled customer s

A well-respected dealer group in Wimbledon is seeking an experienced Aftersales Manager to oversee department operations and lead a team. This role offers a market-leading OTE of over £70,000, exceptional training and development, and a strong emphasis on customer satisfaction.